Q: Is the drainage hose mandatory for using the ZIBRO P120 portable air conditioner?

Yes, the drainage hose is mandatory for using your ZIBRO P120. It is an essential operating component, not optional. The portable air conditioner expels hot air outside through this hose. Without it, the unit does not cool properly and risks overheating. Hose specifications: Length: The air drainage hose can be stretched from 300 mm to 1500 mm according to your needs Diameter: 112 mm for window connections Installation: Connect it to the back of the unit Essential precautions: Do not bend, twist, or crush the hose - guaranteed risk of overheating Ensure that the expelled air can escape without obstruction Only use the original hose provided - another hose or extension may disrupt operation Two drainage options: Through an open window: place the hose in the opening and block hot air leaks with sealing foam Permanent installation: drill the glass (diameter 112 mm) and install the provided window connector

Q: Where are the filters of the TP 20 Tectro air conditioner located and how to maintain them?

The TP 20 Tectro air conditioner is equipped with two filters : Screen filter : located at the air intake, it captures large particles Activated carbon filter : optional accessory to neutralize odors and microorganisms Regular maintenance Clean the screen filter with a vacuum cleaner every week to avoid air blockage. Important: never operate the device without this filter . Seasonal replacement Replace the screen filter regularly depending on usage intensity. For the activated carbon filter, install a new filter at the beginning of the season and remove it at the end of the season. Use only authentic Tectro brand filters to maintain your warranty (24 months). Before any intervention, make sure to unplug the device from the power outlet.

Q: Does the ZIBRO R15C work with batteries?

Yes, the ZIBRO R15C absolutely needs batteries to operate. It requires 2 R20 (D size) batteries of 1.5V each (compatible references: MN 1300). These batteries only power the electric ignition system. The heater itself runs on kerosene - so it is only the batteries that create the electricity to trigger combustion. Installing the batteries Access the battery compartment located at the back of the convector (compartment 12) Insert the 2 batteries while respecting the + and - poles indicated Do not force the ignition mechanism when placing Important maintenance Replace the batteries as soon as they start to weaken to ensure reliable ignition. Used batteries must not be thrown in the trash - follow your local rules for sorting small chemical waste.

Question 1

How to remove the filter from the ZIBRO P122 radiator if it is stuck?

Accepted Answer

The filter of the ZIBRO P122 radiator can sometimes get clogged or stuck due to a buildup of dust. Here’s how to proceed to free it:

Steps to Remove

Turn off and unplug the radiator completely and let it cool down for a few minutes.
Locate the filter - On the ZIBRO P122, the filter is usually located at the back of the unit or on the air intake side.
Gradually free - If the filter is stuck due to accumulated dust, gently but firmly pull it towards you. Do not force it suddenly to avoid damaging the casing or the mechanism.
Wait a few seconds - Allow the filter to detach gradually rather than forcing it. Residual heat may slightly “stick” the filter; after it has completely cooled down, it will detach more easily.

If the filter remains stuck

If after these steps the filter still does not move, try gently tapping around its edge with a small object (like the handle of a screwdriver) to release the compacted dust. Regularly clean your filter (once a month during normal use) to prevent this issue from recurring.

For more specific technical assistance, contact ZIBRO France support: +33 2 32 96 07 47 or pvgfrance@zibro.com

Question 2

Is the drainage hose mandatory for using the ZIBRO P120 portable air conditioner?

Accepted Answer

Yes, the drainage hose is mandatory for using your ZIBRO P120. It is an essential operating component, not optional.

The portable air conditioner expels hot air outside through this hose. Without it, the unit does not cool properly and risks overheating.

Hose specifications:

Length: The air drainage hose can be stretched from 300 mm to 1500 mm according to your needs
Diameter: 112 mm for window connections
Installation: Connect it to the back of the unit

Essential precautions:

Do not bend, twist, or crush the hose - guaranteed risk of overheating
Ensure that the expelled air can escape without obstruction
Only use the original hose provided - another hose or extension may disrupt operation

Two drainage options:

Through an open window: place the hose in the opening and block hot air leaks with sealing foam
Permanent installation: drill the glass (diameter 112 mm) and install the provided window connector

Question 3

What is the diameter of the water drainage pipe?

Accepted Answer

The ZIBRO P 126 air conditioner has two types of water drainage pipes depending on the use:

Inner diameter 13 mm for dehumidification or fixed drainage
Diameter 15 mm (ø 15 mm) for connection to the standard drainage system

Before installing the pipe, make sure you have the correct diameter based on your mode of use (simple dehumidification or continuous drainage). The dehumidification capacity of the device reaches 30 L per 24h, which is why proper drainage is important.

Question 4

My remote control won't turn on even though the batteries are new - how can I fix it?

Accepted Answer

If your ZIBRO P729 remote control does not turn on despite having new batteries, here are the troubleshooting steps:

Essential Checks

Check the battery polarity - The remote uses 2 AAA batteries (1.5 V). Open the compartment by pressing the side tabs and ensure that the batteries are inserted correctly in the right direction (+/-).
Do not use rechargeable batteries - Only standard alkaline batteries are recommended by the manufacturer.
Test without obstruction - Point the remote directly at the device without obstruction. A distance that is too great can also cause non-responsiveness.

Resetting the Connection

If the screen remains dark after checking the batteries, proceed as follows:

Unplug the ZIBRO P729 heater from the power supply.
Press the physical power button on the device for 8 seconds until you hear a beep.
Plug the device back in and briefly press a button on the remote to restore communication.

If the problem persists after these steps, the remote may have an electronic defect and require replacement. Please consult our dedicated section to find a compatible replacement remote.

Question 5

Where are the filters of the TP 20 Tectro air conditioner located and how to maintain them?

Accepted Answer

The TP 20 Tectro air conditioner is equipped with two filters:

Screen filter: located at the air intake, it captures large particles
Activated carbon filter: optional accessory to neutralize odors and microorganisms

Regular maintenance

Clean the screen filter with a vacuum cleaner every week to avoid air blockage. Important: never operate the device without this filter.

Seasonal replacement

Replace the screen filter regularly depending on usage intensity. For the activated carbon filter, install a new filter at the beginning of the season and remove it at the end of the season. Use only authentic Tectro brand filters to maintain your warranty (24 months).

Before any intervention, make sure to unplug the device from the power outlet.

Question 6

Where can I buy a replacement remote control for the ZIBRO P729?

Accepted Answer

The remote control is usually supplied with your ZIBRO P729 air conditioner. If you need to purchase a replacement, contact your dealer or the Zibro distributor from whom you bought the device: they can offer you an original compatible remote control.

Before buying a new remote control, check that the current one doesn't simply need new batteries. Open the compartment by pressing the side tabs and pulling the cover. Insert 2 AAA 1.5 V batteries while respecting the polarity (+) and (-). Do not use rechargeable batteries. Replace them immediately if the remote control screen becomes blurry or if the signal weakens.

If the remote control still does not respond despite new batteries, you can try the reconnecting procedure: unplug and then plug the device back in, press the power button on the device itself for 8 seconds until you hear a beep, then briefly press the power button on the remote control. After the beep, the remote control should be reactivated.

For original replacement parts, you can also contact the customer service of your dealer or the Zibro subsidiary in your country directly. Zibro distributors in Europe can guide you to authorized sales points or after-sales services.

Question 7

Does the ZIBRO R15C work with batteries?

Accepted Answer

Yes, the ZIBRO R15C absolutely needs batteries to operate.

It requires 2 R20 (D size) batteries of 1.5V each (compatible references: MN 1300). These batteries only power the electric ignition system. The heater itself runs on kerosene - so it is only the batteries that create the electricity to trigger combustion.

Installing the batteries

Access the battery compartment located at the back of the convector (compartment 12)
Insert the 2 batteries while respecting the + and - poles indicated
Do not force the ignition mechanism when placing

Important maintenance

Replace the batteries as soon as they start to weaken to ensure reliable ignition. Used batteries must not be thrown in the trash - follow your local rules for sorting small chemical waste.

Question 8

How to start the ZIBRO LC-40 oil heater?

Accepted Answer

To start your ZIBRO LC-40 oil heater, follow these simple steps:

Check the fuel level: Make sure the tank has enough oil for operation.
Turn on the device: Turn the ignition button to the "ON" position.
Set the temperature: Adjust the thermostat to the desired temperature.
Start the burner: Press the start button. You should hear a click indicating that the burner is igniting.
Wait: Allow a few minutes for the device to heat the ambient air.

If the heater does not start or encounters difficulties, check that the tank is filled and that the controls are properly set. Regular maintenance can also prevent starting issues.

Question 9

How to effectively clean a ZIBRO LC-30 oil heater?

Accepted Answer

To ensure proper functioning and prolong the lifespan of your ZIBRO LC-30 oil heater, regular cleaning is essential. Here are the steps to follow for effective cleaning:

1. Safety first

Before any cleaning operation, make sure the device is turned off, unplugged, and completely cooled down to avoid any risk of burns or accidents.

2. Cleaning the exterior

Use a soft, slightly damp cloth to wipe the outer surface of the heater.
Avoid abrasive products or solvents that could damage the paint or components.

3. Cleaning the oil tank

If possible, completely empty the tank before cleaning it.
Wipe the inside with a clean, dry cloth to remove any residues.
Ensure the tank is perfectly dry before refilling it.

4. Checking and cleaning the wick

The wick is a key component for the proper functioning of your heater. Regularly check its condition.
If the wick is dirty, clean it gently according to the manufacturer's recommendations, or replace it if necessary.

5. Checking the filters

Some models are equipped with fuel or air filters. Check their condition and clean or replace them if needed.

6. Storage

When you are not using your oil heater, store it in a dry and clean place to avoid dust accumulation and humidity.

Regular maintenance ensures not only safety but also the efficiency of your ZIBRO LC-30 heater.

Question 10

Where can I find a replacement sensor for the ZIBRO LASER FF 55 heater?

Accepted Answer

To find a compatible replacement sensor for your ZIBRO LASER FF 55 heater, you can follow these leads:

Authorized ZIBRO dealers: Contact the official dealers of the brand, as they often have original spare parts suitable for your model.
Specialized heating or DIY stores: Some stores offer spare parts for heating appliances, including sensors. Check compatibility before purchasing.
Online sales sites: Many websites specializing in spare parts for household appliances and heating offer compatible sensors. Make sure that the reference matches the LASER FF 55 model.
ZIBRO customer service: Contacting ZIBRO's customer service directly can provide you with precise information about the availability and sales points of original sensors.

Always ensure to choose a sensor suitable for your model to guarantee optimal and safe operation of your heater.

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