Question 1

Where is the air filter of the ZIBRO R420E space heater located?

Accepted Answer

The ZIBRO R420E heater is not equipped with a conventional air filter, but with a fuel filter located in the removable tank I. This filter is an important component to ensure proper combustion and a long lifespan of the device.

Location and access:

Turn off the device and allow it to cool completely before any intervention.
Carefully remove the removable tank I from the device.
Once the tank is removed, you can directly access the fuel filter, which may be located inside or below the tank depending on the configuration.

Regular cleaning of the fuel filter:

Regularly check the condition of the filter, especially if you notice a weak or irregular flame.
Carefully remove the filter (remaining fuel may drip; prepare a cloth).
Clean it exclusively with pure fuel or using a compressed air blower.
Never immerse the filter in water and do not rinse it with water.
Gently tap the filter against a hard surface to remove carbon deposits and dirt.
Carefully replace the filter in the tank.

A clogged fuel filter reduces the performance of the device and affects the quality of combustion. Regular maintenance prolongs the lifespan of your ZIBRO R420E heater and ensures optimal and safe operation.

Question 2

What does the error with the orange LED lit on the ZIBRO R420E heater mean and how can it be resolved?

Accepted Answer

The activation of the VENT indicator (yellow light) on your ZIBRO R420E heater indicates that the ventilation in the room is insufficient. Your device is equipped with an intelligent air quality control system that activates an intermittent sound signal and turns on this warning light to protect your safety. If you ignore this signal, the device will automatically shut off to avoid any risk.

What to do immediately: When the VENT indicator lights up, improve the ventilation of the room by opening a door or window, even slightly (about 2.5 cm of opening is sufficient). You can also ventilate in two steps: open more at the start, then leave it ajar during operation. As soon as the ventilation improves, the VENT indicator and the sound signal will automatically turn off.

Causes and checks: This problem usually occurs when the room is too small, poorly insulated, lacks natural drafts, or when the device operates at more than 1500 meters altitude. Also, check that the air vents of your heater are not blocked by objects or dust, and that the device is not placed too close to walls or obstacles that would hinder air circulation.

Restart: After improving ventilation, your heater will automatically restart. If it remains off, let it cool down for a few minutes, check that the fuel indicator (located on the tank) is not in the red (empty), and then relight it using the electric ignition.

If the problem persists despite better ventilation, also check the quality of your fuel (only use pure Zibro Extra or Kristal oil) and consult your dealer for possible technical intervention.

Question 3

How to start the ZIBRO SRE 188 E supplementary heater?

Accepted Answer

To start your ZIBRO SRE 188 E supplementary heater, follow these simple steps:

Plug in the device: Make sure the heater is properly connected to a functioning electrical outlet.
Check the fuel tank: If the model uses oil, check that the tank is filled. Refill it if necessary, following safety instructions.
Set the thermostat: Position the thermostat to the desired temperature so that the device heats according to your needs.
Turn on the device: Press the ignition button or turn the control knob to start the heater. You will hear a slight noise indicating the start.
Wait: The heater may take a few minutes to reach the selected temperature.

Important: Always follow the safety instructions provided with the device to avoid any risks during use.

Question 4

How do I turn on the ZIBRO RS 145 E space heater?

Accepted Answer

Before turning on your ZIBRO RS 145 E for the first time, after filling the removable tank with quality fuel (Zibro Plus Extra or Zibro Plus Kristal recommended), you must wait at least 30 minutes. This waiting period is essential for the wick to fully absorb the fuel. Please respect this wait even if you change the wick or if the heater has completely consumed its fuel previously.

Place your heater on a flat and stable surface, away from any flammable materials and at least 1.5 meters from walls, curtains, and furniture. Before lighting, always check the fuel indicator to confirm that the tank contains enough fuel. Also, ensure that adequate ventilation is available in your room.

To light the heater, proceed as follows:

Step 1: Turn the flame adjustment knob to the right until it stops (maximum position). You can apply slight pressure to turn it a bit more; it will automatically return by spring action.
Step 2: Gently press the ignition button (above the burner), without forcing. As soon as a small flame appears in the combustion chamber, immediately release the button.
Step 3: Check that the burner is vertical by moving it slightly using its handle to the left and right. This movement should be effortless.

Essential safety points: Always use the electric ignition of the heater. Never use matches or a lighter, as these would be extremely dangerous. The RS 145 E has an automatic safety feature: in case of oxygen deficiency, the heater automatically turns off.

After lighting, let the heater burn quietly for 10 to 15 minutes before adjusting the flame height. During this time, the combustion chamber stabilizes. You may notice a slight smell at the first start, which is normal for a new device.

Once the combustion is stabilized, adjust the flame using the adjustment knob located to the right of the heater. The correct flame height is indicated in your manual. A flame that is too high will produce smoke and soot, while a flame that is too low will cause odors and premature wick wear. When the flame has reached the correct height, you can turn on the fan (if equipped) to distribute heat more quickly in the room.

Appropriate fuel: Your RS 145 E is designed to operate with pure, high-quality kerosene that is free of water. Zibro Plus Extra and Zibro Plus Kristal are the recommended fuels. Poor quality fuel will reduce the lifespan of the device and cause incomplete combustion, carbon deposits on the wick, and smoke emissions.

Question 5

How do I turn on the ZIBRO R15C space heater?

Accepted Answer

To properly turn on your ZIBRO R15C space heater, follow the steps below:

Fill the tank: Make sure the tank is filled with the recommended fuel, usually kerosene suitable for this model.
Open the fuel valve: Locate and open the valve to allow fuel to reach the burner.
Plug in the device: Connect the heater to a working electrical outlet.
Set the temperature: Turn the thermostat to select the desired temperature.
Start the device: Press the ignition button or turn the control knob to start the heater. You will hear a slight noise indicating it has started.
Wait: Allow a moment for the device to reach its optimal operating temperature.

If the heater does not turn on, check that the tank is filled, the valve is open, and the device is properly plugged in.

Question 6

How to remove the oil filter from the ZIBRO SRE 188 E space heater?

Accepted Answer

To remove the oil filter from your ZIBRO SRE 188 E space heater, you must first turn off and let the device cool down, then unplug it. The fuel filter is located inside the heater, accessible by removing the removable tank.

Start by removing the removable tank 7 from the device. To do this, lift the top cover and gently pull the tank forward. A few drops of fuel may still leak from the tank, so prepare an absorbent cloth to wipe up the remaining fuel and protect your floor.

Once the tank is removed, you can access the fuel filter located inside. Remove it by freeing it from its housing. Always have a cloth nearby to wipe any remaining oil droplets on the filter and around its location.

To clean the filter, use clean oil or an air blower. Never use water to clean the filter, as this would irreparably damage it. If the filter is too dirty or damaged, replace it with a new filter compatible with the SRE 188 E model.

After cleaning or replacing, reinsert the filter into the heater by positioning it correctly in its housing. Then, replace the removable tank by inserting it into the device, cap down. Close the top cover. Your heater is now ready to be used again after ensuring everything is tight and in place.

Question 7

How to properly fill the oil tank of the ZIBRO P120 space heater?

Accepted Answer

To properly fill the oil tank of your ZIBRO P120 space heater, follow these simple and safe steps:

Steps to fill the oil tank

Turn off and let the device cool down: Before any handling, ensure that the heater is completely turned off and cold to avoid any risk.
Locate the oil tank: The tank is usually located at the back or on the side of the device.
Remove the tank cap: Carefully unscrew it and place it in a clean area to avoid any contamination.
Use a funnel: To prevent splashes and spills, place a funnel in the opening of the tank.
Pour in the recommended oil: Slowly fill the tank with the specified oil for this device, without exceeding the maximum level indicated.
Close the cap: Carefully screw the cap back on to ensure a good seal.
Clean up any spills: Immediately wipe up any spilled oil to avoid any risk of fire or slipping.
Check for leaks: Before turning the heater back on, ensure that the cap is securely in place and that there are no oil leaks.

By following these steps, you ensure a safe and effective filling of the oil tank of your ZIBRO P120.

Question 8

Can the ZIBRO P120 be used as a supplementary heating device?

Accepted Answer

Yes, the ZIBRO P120 is designed to operate as an efficient supplementary heating device. It uses oil as fuel to heat spaces such as living rooms, bedrooms, or offices.

Usage tips for the ZIBRO P120 as a supplementary heater:

Installation: Place the device in a well-ventilated, stable location, away from any flammable materials.
Refilling: Use only the type of oil recommended by the manufacturer. Check the level before each use and refill the tank if necessary.
Starting: Open the oil valve, then turn on the device by following the built-in starting procedures (igniter or dedicated button).
Adjustment: Set the desired temperature using the built-in thermostat for optimal comfort.
Monitoring: During use, monitor the proper functioning of the device and ensure there are no signs of malfunction.
Turning off: Turn off the device by following safe steps, usually by closing the oil valve and cutting off the power.

By following these guidelines, the ZIBRO P120 will provide you with reliable and efficient supplementary heating.

Question 9

How to check and replace the wick of the ZIBRO R 20 E heater?

Accepted Answer

The fiberglass wick is an essential component of the ZIBRO R 20 E heater. You will know it needs to be replaced if the flame becomes abnormally low despite adjustment, or if combustion produces an unpleasant odor or soot. A worn or dirty wick will severely hinder the operation of the device.

Signs of wick wear: Weak or irregular flame after about 10 to 15 minutes of operation, production of smoke or odors, residue deposits on the burner. To extend the life of your wick, regularly allow the device to burn until the tank is completely empty, especially at the end of the season.

Before you begin: Be sure to turn off the heater and let it cool completely. Never handle a wick on a hot device. Wear protective gloves as the dislodged wick will be fragile to handle. Prepare a container for the used wick.

Replacement procedure: Open the removable tank cover and remove it. Remove the batteries from the compartment at the back of the device. Open the front grille, remove the combustion chamber, and close the grille. Pull the wick adjustment knob. Unscrew the three screws from the back and sides of the casing, then gently remove the casing. Unscrew the four wing nuts from the wick support and lift it. Turn the rod to the right until the end, then lift the wick sleeve from the primary air tube. Gently pinch the wick to release the three pins and extract it from the sleeve.

Installing the new wick: Order a type F wick compatible with the ZIBRO R 20 E from an authorized dealer. Install the new wick in the sleeve, respecting the direction indicated on it. Insert the sleeve with the wick into the primary air tube, then insert the rod from the right and turn it to the left until the end. Reattach the four wing nuts. Replace the adjustment knob and operate it several times to check that the wick lowers completely. If it remains stuck, the wick is not properly positioned: repeat the operation.

Finishing: Reattach the casing and tighten the three screws. Reposition the combustion chamber by sliding it slightly from left to right to ensure it is level. Close the grille. Insert the filled tank and the batteries (check the polarity + and -). Wait 30 minutes before turning the device back on to allow the new wick to absorb the fuel. Then proceed with the normal ignition.

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