Question 1

How to solve an Internet connection problem on the REVO Axis X3 radio after changing the router?

Accepted Answer

After changing the router, your REVO Axis X3 radio needs to be reconfigured to connect to your new Wi-Fi network. The best approach is to use the built-in Network Wizard tool on the radio, which greatly simplifies this process.

To reconfigure your Axis X3:

Go to Settings > Network Settings > Network Wizard
The radio will automatically detect all available nearby Wi-Fi networks
Select your new network from the displayed list
Enter the password for the new router and confirm the connection
The Axis X3 automatically saves this network profile for quick future connection

If your network does not appear in the detected list, first check your WLAN region by going to Settings > Network Settings > Select WLAN Region (USA, Canada, Europe, France, etc.), as the Axis X3 adjusts its frequency according to the configured region.

Two common issues after changing the router:

Weak Wi-Fi signal: Ensure that the radio is reasonably close to the router and that there are no obstacles. The Axis X3 can automatically scan to find your network if it moves from one area to another.
MAC address filtering: Some routers (especially newer ones) block devices by default. You will need to add the MAC address of your Axis X3 to the router's whitelist. Retrieve it from System Settings > Network Settings > Current Settings (note that the Axis X3 has a different MAC address for its wired connection and its Wi-Fi connection).

If the Network Wizard fails after several attempts, you can manually configure the network via Settings > Network Settings > Manual Settings for less common network configurations. You can also check the Network Profiles to verify and remove any conflicting connections that might block the new configuration.

If your router has a WPS (Wi-Fi Protected Setup) button, you can also use the WPS Push Button Setup option in the network settings for an even quicker setup, without needing to enter the password.

Question 2

Why does my REVO Pixis HiFi system no longer output sound through the speakers, but only through the headphones?

Accepted Answer

If your REVO Pixis HiFi system is no longer producing sound through the built-in or external speakers, but sound works only with headphones, here are several things to check to resolve this issue:

1. Check connections and audio settings

Unplug and replug the speaker cables to ensure they are properly connected.
Check the volume on the device and make sure it is not muted or too low.
Check the audio output in the system settings: it is possible that the output is forced to the headphone jack, which disables the speakers.

2. Test without headphones

Remove the headphones and see if sound returns to the speakers. Some devices automatically cut off the speakers when a headset is plugged in. If sound does not return, this may indicate a hardware or software issue.

3. Restart and reset

Turn off and then turn on the HiFi system to eliminate any potential temporary bug.
If possible, perform a factory reset to restore the default settings.

4. Firmware update

Check if a firmware update is available for your REVO Pixis, as this may fix audio malfunctions.

5. Technical support

If none of these steps resolve the issue, it is likely that there is a hardware defect, particularly with the internal amplifier or the audio switching circuit. In this case, contact a customer service or an authorized REVO repairer.

Question 3

How to tune into the BR Klassik station on the REVO SuperSignal radio?

Accepted Answer

BR Klassik, the classical music station of Bavarian Broadcasting, is available on DAB+ in the Bavarian region and in several other areas of Germany. Your REVO SuperSignal radio will automatically detect this station upon first startup, or you can find it manually in a few simple steps.

Preparation and Startup
Start by turning on your REVO SuperSignal radio and ensure that the antenna is fully extended. To switch to DAB mode, press the mode selection button until you see the DAB mode introduction screen appear. Upon first startup, the radio automatically performs a full scan to detect all available DAB+ stations in your area, including BR Klassik.

Accessing the Station List
To view your list of stored stations, use the joystick by pressing the UP/DOWN or LEFT/RIGHT buttons at any time. Alternatively, press the menu button, then select STATION LIST from the menu that appears.

Finding and Selecting BR Klassik
Stations are listed alphabetically. Scroll through the list using the UP/DOWN or LEFT/RIGHT joystick buttons until you find BR Klassik. Once BR Klassik is visible on the screen, press the SELECT button to select and listen to the station. The screen will display the station name, multiplex, frequency, and signal strength.

Saving BR Klassik as a Preset
For quick access in the future, you can save BR Klassik as a preset. Once the station is playing, press and hold one of the 5 preset buttons located on the front panel, or one of the numbered buttons on your remote control, until "Preset Stored" appears on the screen. You can then directly access BR Klassik by pressing this preset button.

If BR Klassik Does Not Appear
If you do not find BR Klassik after the automatic scan, it is possible that the reception was weak during the first scan (for example, if the antenna was not fully extended). To refresh your station list, press the menu button, select FULL SCAN, and wait for the radio to complete the full scan. This process may take a few minutes but will ensure optimal detection of all available stations in your area.

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