Why does my REVO Pixis HiFi system no longer output sound through the speakers, but only through the headphones?

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Accepted Answer

If your REVO Pixis HiFi system is no longer producing sound through the built-in or external speakers, but sound works only with headphones, here are several things to check to resolve this issue:

1. Check connections and audio settings

Unplug and replug the speaker cables to ensure they are properly connected.
Check the volume on the device and make sure it is not muted or too low.
Check the audio output in the system settings: it is possible that the output is forced to the headphone jack, which disables the speakers.

2. Test without headphones

Remove the headphones and see if sound returns to the speakers. Some devices automatically cut off the speakers when a headset is plugged in. If sound does not return, this may indicate a hardware or software issue.

3. Restart and reset

Turn off and then turn on the HiFi system to eliminate any potential temporary bug.
If possible, perform a factory reset to restore the default settings.

4. Firmware update

Check if a firmware update is available for your REVO Pixis, as this may fix audio malfunctions.

5. Technical support

If none of these steps resolve the issue, it is likely that there is a hardware defect, particularly with the internal amplifier or the audio switching circuit. In this case, contact a customer service or an authorized REVO repairer.

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