Q: What should I do if the screws to attach the wheels of the VALBERG 1500 WATTS radiator are missing?

Important clarification: The VALBERG 1500 WATTS radiator (model 991651) is an electronic convection wall-mounted radiator designed for permanent installation on the wall. According to the official documentation provided by ELECTRO DEPOT, this model does not come with wheels. If you have a different version equipped with wheels, or if optional wheels have been purchased separately, here are the steps to follow to obtain the missing screws: First, check the complete packaging: The screws may be found in a small separate bag placed inside or at the bottom of the packaging, sometimes hidden under layers of padding or other components. Contact ELECTRO DEPOT customer service: This is the most reliable solution. Contact ELECTRO DEPOT directly at 1 route de Vendeville, 59155 FACHES-THUMESNIL (France), or via their website www.electrodepot.fr. Mention the model number (991651) and explain that the screws for attaching the wheels are missing. The after-sales service may send you the appropriate spare parts for free or at a low cost. Identify the required specifications: If you cannot wait or contact the manufacturer, note the diameter and length of the mounting holes on the wheels. Hardware stores can then provide you with compatible replacement screws (usually flat or rounded head screws, with a diameter of M6 to M8). Check compatibility: Before installing wheels on this wall-mounted model, ensure that the radiator does not need to remain fixed to the wall for safety or thermal stability reasons. The 2-year warranty covering the VALBERG 1500 WATTS radiator should allow you to obtain the missing parts at no cost if you have proof of purchase. Do not hesitate to quickly contact customer service for this process.

Q: What do positions III, II, and I mean on the VALBERG VAL-OH2513 heater, and do they influence the heating speed?

The positions I , II , and III on the VALBERG VAL-OH2513 heater correspond to three distinct power levels that directly determine the amount of heat produced by the device. Position I corresponds to a power of 1000W, position II to 1500W, and position III to the maximum power of 2500W. Impact on heating speed: The higher the position, the faster the radiator delivers heat, and the quicker the room temperature rises. With position III (2500W), you achieve very rapid heating, ideal for warming up a cold room in a short time. Position II (1500W) offers a balance between thermal comfort and energy consumption. Position I (1000W) is the most economical and suitable for maintaining a mild temperature or heating small spaces. Practical use: You can adjust the level according to your needs: start in position III to quickly heat your room, then switch to position II or I once the desired temperature is reached. The adjustable thermostat of your device works in conjunction with these positions: once your target temperature is set on the thermostat, the radiator automatically cycles to maintain it at that level, regardless of the chosen power position.

Question 1

How to attach the wheels of the VALBERG VAL-OH2513 heating radiator?

Accepted Answer

The manual for the VAL-OH2513 mentions the presence of wheels or feet, but does not detail the installation steps precisely in the sections available online.

However, for this type of oil-filled radiator, the installation of the wheels generally follows these principles:

The wheels or feet are attached to the bottom of the device before first use.
They allow for easy movement of the radiator on a flat, stable, and dry surface (as indicated in the manual).
Once in place, ensure that the radiator is securely resting before plugging it in and using the heating function.

If your device comes with a separate installation manual or accessories provided in the box, refer to these documents for the precise steps with diagrams.

Question 2

What should I do if the screws to attach the wheels of the VALBERG 1500 WATTS radiator are missing?

Accepted Answer

Important clarification: The VALBERG 1500 WATTS radiator (model 991651) is an electronic convection wall-mounted radiator designed for permanent installation on the wall. According to the official documentation provided by ELECTRO DEPOT, this model does not come with wheels.

If you have a different version equipped with wheels, or if optional wheels have been purchased separately, here are the steps to follow to obtain the missing screws:

First, check the complete packaging: The screws may be found in a small separate bag placed inside or at the bottom of the packaging, sometimes hidden under layers of padding or other components.
Contact ELECTRO DEPOT customer service: This is the most reliable solution. Contact ELECTRO DEPOT directly at 1 route de Vendeville, 59155 FACHES-THUMESNIL (France), or via their website www.electrodepot.fr. Mention the model number (991651) and explain that the screws for attaching the wheels are missing. The after-sales service may send you the appropriate spare parts for free or at a low cost.
Identify the required specifications: If you cannot wait or contact the manufacturer, note the diameter and length of the mounting holes on the wheels. Hardware stores can then provide you with compatible replacement screws (usually flat or rounded head screws, with a diameter of M6 to M8).
Check compatibility: Before installing wheels on this wall-mounted model, ensure that the radiator does not need to remain fixed to the wall for safety or thermal stability reasons.

The 2-year warranty covering the VALBERG 1500 WATTS radiator should allow you to obtain the missing parts at no cost if you have proof of purchase. Do not hesitate to quickly contact customer service for this process.

Question 3

How to attach the wheels to a VALBERG 1500 WATTS radiator?

Accepted Answer

To attach the wheels to your VALBERG 1500 WATTS radiator, follow these simple steps:

Required materials

The wheels provided with the radiator
The fixing screws (usually included)
A suitable screwdriver (often cross-head)

Assembly steps

Preparation: Place the radiator on a flat and protected surface, then gently turn it over to access the base.
Marking: Identify the designated locations for the wheels. You should see holes or suitable supports.
Positioning: Insert each wheel into its corresponding location.
Fixing: Align the holes of the wheels with those of the radiator, then screw tightly without excessive force to avoid damaging the threads.
Verification: Turn the radiator back upright and check that the wheels turn freely and support the weight well.

Attaching the wheels makes it easier to move the radiator safely. If you encounter difficulties, ensure that all parts are compatible and in good condition.

Question 4

Why does my VALBERG 1500 WATTS heater overheat after a power outage?

Accepted Answer

mode or to a higher temperature than desired, which can give the impression of overheating.

Practical tips:

Check that the thermostat is set to the desired temperature.
Regularly clean the vents and ensure that nothing obstructs air circulation.
Monitor the heater during the first few minutes after a power outage to detect any abnormal behavior.
If the problem persists, it is recommended to have the device checked by a qualified professional to avoid any risk of damage or fire.

Question 5

Why are the indicators on my VALBERG VAL-OH2513 radiator not lighting up and why is it not heating?

Accepted Answer

If your VALBERG VAL-OH2513 oil radiator does not turn on (the indicators remain off) and does not heat, several simple causes may explain this malfunction. Start by checking that the radiator is properly plugged into a functional 230V electrical outlet. Test this outlet with another device (lamp, charger) to confirm that it is delivering power. Also, check that the circuit breaker or fuse corresponding to this outlet has not tripped or blown. If the circuit breaker is tripped, reset it and observe if the radiator responds. A faulty or poorly connected outlet can also prevent electrical contact.

Next, ensure that the main switch of the radiator (position '0' for off, position '1' or higher for on) is correctly set to the on mode. Also, check the thermostat setting, which is usually located on the side of the unit. This thermostat must be set to a temperature higher than that of the room for the radiator to turn on. If you have set the thermostat too low, the radiator will remain inactive. Gradually turn the thermostat knob to the right (to a warmer position) and wait a few minutes to see if the radiator starts.

Check that the air intake and outlet openings of the radiator are not obstructed. A buildup of dust or proximity to an obstacle can trigger the built-in overheat protection system of the VAL-OH2513 radiator, which automatically shuts it off. Gently clean the unit with a dry or damp cloth and keep it away from any furniture or objects that could block air circulation. Leave at least 1 meter of clear space around the radiator and ensure that the ventilation grilles are unobstructed.

Inspect the power cord along its entire length for any visible damage (tear, burn, crushing). Remember that the radiator remains powered as long as it is plugged into the outlet, even if it is turned off. Check that the power plug fits correctly and completely into the wall outlet. A poor connection can cut off the power to the unit.

If after these checks the radiator still does not work, it is likely that you have a technical problem requiring professional intervention. Common faults include the heating element burning out, a malfunction of the thermostat, or the thermal safety system. Since the VAL-OH2513 radiator contains special oil, the reservoir should only be opened by the manufacturer or an authorized service, so do not attempt to repair the unit yourself. Contact customer service or an authorized VALBERG repair center, which can accurately diagnose the problem and order replacement parts if necessary. Your radiator comes with a 2-year warranty covering manufacturing and material defects.

Question 6

What do positions III, II, and I mean on the VALBERG VAL-OH2513 heater, and do they influence the heating speed?

Accepted Answer

The positions I, II, and III on the VALBERG VAL-OH2513 heater correspond to three distinct power levels that directly determine the amount of heat produced by the device. Position I corresponds to a power of 1000W, position II to 1500W, and position III to the maximum power of 2500W.

Impact on heating speed: The higher the position, the faster the radiator delivers heat, and the quicker the room temperature rises. With position III (2500W), you achieve very rapid heating, ideal for warming up a cold room in a short time. Position II (1500W) offers a balance between thermal comfort and energy consumption. Position I (1000W) is the most economical and suitable for maintaining a mild temperature or heating small spaces.

Practical use: You can adjust the level according to your needs: start in position III to quickly heat your room, then switch to position II or I once the desired temperature is reached. The adjustable thermostat of your device works in conjunction with these positions: once your target temperature is set on the thermostat, the radiator automatically cycles to maintain it at that level, regardless of the chosen power position.

Question 7

Does the electrical consumption of the VALBERG VAL-OH2513 heater vary according to the thermostat setting?

Accepted Answer

Yes, the electrical consumption of your VALBERG VAL-OH2513 heater directly depends on the thermostat setting. Here are the key points to understand:

Temperature setting: The higher the temperature selected on the thermostat, the longer the device will need to operate to reach and maintain that temperature, which increases electricity consumption.
Ambient temperature: If the room temperature is lower than that set on the thermostat, the heater will turn on more frequently to compensate for the difference, thus consuming more energy.
On/off cycles: Once the desired temperature is reached, the thermostat automatically cuts off the power to the heater. By setting a lower temperature, the heater will operate less often, reducing electrical consumption.

In summary: Adjusting the thermostat setting directly influences the energy consumption of your VALBERG VAL-OH2513 heater. To optimize your consumption, it is recommended to set the thermostat to a comfortable but reasonable temperature.

Question 8

How to set the thermostat of the VALBERG VAL-OH2513 heater?

Accepted Answer

To set the thermostat of your VALBERG heater model VAL-OH2513, follow these simple steps:

1. Turn on the device

Make sure your heater is properly plugged in and turned on before proceeding with the adjustment.

2. Locate the thermostat

Find the button or dial for adjusting the thermostat located on the control panel of the device.

3. Adjust the desired temperature

Turn the knob or use the control buttons to increase or decrease the temperature.
On some models, a light indicator or a digital display shows the set temperature.

4. Check the ambient temperature

Ensure that the room temperature matches the one you have set for optimal thermostat operation.

5. Wait for stabilization

Let the heater run for a few minutes so that the ambient temperature reaches the desired level.

By following these steps, you can easily control the temperature of your VALBERG VAL-OH2513 heater for optimal comfort.

Question 9

What is the weight of the VALBERG VAL-CH20 heater?

Accepted Answer

The weight of the VALBERG VAL-CH20 heater is an important factor for assessing its portability and installation. This model typically weighs around 3.5 kilograms, making it easy to move and install in different rooms.

This weight may vary slightly depending on the versions or accessories included, but it remains within this range to ensure easy handling.

Question 10

How to use the VALBERG VAL-OH2513 heater?

Accepted Answer

To effectively use your VALBERG VAL-OH2513 heater, follow these simple steps:

1. Installation

Place the device on a flat, stable surface away from any flammable objects.
Plug the heater into a suitable electrical outlet.

2. Turning On

Locate the power button, often identified by the symbol "I/O".
Press this button to turn on the device.

3. Temperature Setting

Use the built-in thermostat to select the desired temperature.
Turn the adjustment knob clockwise to increase the temperature, or counterclockwise to decrease it.

4. Choosing the Operating Mode

If your model offers multiple modes (e.g., eco, comfort), choose the one that best suits your needs using the mode button.

5. Operation

After adjustment, the heater will start operating automatically.
Check that the indicator light is on, indicating that the device is running.

6. Turning Off

To turn off the device, press the power button again.

7. Maintenance

Regularly clean the filter if your model is equipped with one.
Ensure that the air vents are not obstructed to maintain proper operation.

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