Q: Do I need to fill the water tank on the VALBERG VAL-BDMIX-5L/6L T beer dispenser?

No, you should not put water in the tank of your VALBERG VAL-BDMIX-5L/6L T beer dispenser. The dispenser uses a Peltier effect cooling system (electronic cooling) that automatically keeps the beer at the ideal temperature between 3°C and 12°C. No external liquid is needed - only the beer stored in Beertender 5L or Perfectdraft 6L kegs powers the device. The only element that needs regular cleaning is the drip tray located under the dispenser, which collects overflow or condensation. You can simply empty this tray after each day of use with a damp cloth. For optimal cooling (3-4°C), the manual specifies that it takes between 19 and 23 hours after plugging in at normal room temperature. Make sure to leave at least 10 cm of space around the device to ensure proper ventilation of the Peltier system.

Q: What does error code 3 mean on the VALBERG VAL-BDMIX-5L/6L T beer dispenser and how can it be resolved?

Error code E3 on your VALBERG VAL-BDMIX-5L/6L T beer dispenser means that the air pump has been running continuously for 4 minutes without stabilizing. This indicates a technical problem with the pressurization system (for 6 L Perfectdraft kegs). Here’s how to resolve it step by step. Step 1: Check the air hose and seal Inspect the air hose located inside and outside the dispenser. Ensure it is not bent, twisted, or compressed against an object. If the hose is stuck, free it. Also, check that the sealing ring (the small rubber ring) is not blocked by dust. Clean it gently if necessary. After this inspection, unplug the dispenser for 30 seconds, then plug it back in. Step 2: Check the air inlet connection seal The air inlet connection component may have a leak. Ensure that the air inlet connector (located at the top of the dispenser) is properly secured and that the sealing ring is in good condition, without cracks or damage. If the connector seems loose, tighten it gently. Unplug the dispenser again and plug it back in after a few seconds. Step 3: Check the air pump If the E3 error persists, the air pump itself may be damaged. A defective pump will not be able to establish pressure correctly. This internal component cannot be repaired personally and requires replacement. Step 4: Check the pressure sensor The air pressure sensor on the circuit board (the electronic board) may also be faulty. If you have followed all the previous steps without success and the peripheral accessories are not damaged, it is likely that the circuit board needs to be replaced. If after these checks the E3 error persists, we recommend contacting ELECTRO DEPOT customer service or a specialized technician, as this likely involves replacing internal components (air pump or control circuit).

Question 1

Is the supplied hose compatible with a 6-liter Perfectdraft keg?

Accepted Answer

Yes, the supplied hose works perfectly with 6-liter Perfectdraft kegs. The VALBERG VAL-BDMIX-5L/6L T beer dispenser comes with all the necessary accessories to operate with this keg size:

A service hose connector for 6L kegs
An air inlet connector with hose
A Perfectdraft compatible keg coupler
An adapter to switch between 5L and 6L formats without tools

All these items are included in the packaging. You do not need any additional accessories to install and use a 6-liter keg with your dispenser.

Question 2

Why is the beer not fizzy enough with my VALBERG VAL-BDMIX-5L/6L T beer dispenser?

Accepted Answer

If the beer is not fizzy enough with your VALBERG VAL-BDMIX-5L/6L T beer dispenser, here are the main causes and how to correct them:

1. Check the temperature

This is the most common cause. According to the manual, the optimal serving temperature is between 3°C and 5°C for a well-carbonated beer. Use the +/- buttons on your dispenser to adjust the temperature within this range. If you have set it to a higher temperature, gradually lower it.

2. Ensure the dispenser is well-cooled

The VALBERG dispenser requires 19 to 23 hours to reach 3-4°C. Ideally, also refrigerate the keg for at least 12 hours before inserting it. The colder the beer, the better it retains its carbonation.

3. Check the condition of the keg

If the keg has been shaken or moved recently, let it rest for 2 hours before pouring the beer. A shaken keg temporarily loses its CO2 bubbles.

4. Correct pouring technique

Tilt the glass at 45° at the beginning of the pour, then gradually straighten it. This technique preserves carbonation and foam.

5. Clean the service connector

Before each use, clean the service connector with a soft damp cloth. A dirty connector can affect the quality of the pour.

If after these checks the beer is still lacking fizz, consult the error sections of your manual or contact VALBERG technical support.

Question 3

Why is the VALBERG VAL-BDMIX-5L/6L T beer dispenser not cooling and how can I resolve the issue?

Accepted Answer

If your VALBERG VAL-BDMIX-5L/6L T beer dispenser is not cooling properly, first check these points:

Essential Checks

Peltier module ventilation grills: Make sure they are not blocked. The Peltier cooling system absolutely needs good air circulation to function.
Ventilation space: Leave at least 10 cm of space on each side of the device to allow for air circulation.
Power supply: Check that the dispenser is properly plugged in and that the power switch is in the I (on) position.
Placement of the device: Position the dispenser in a well-ventilated area, away from any heat sources (radiator, direct sunlight, kitchen).

Important Cooling Information

The Peltier module of your dispenser operates quietly with a slight hum (less than 50 dB(A)). The initial cooling takes between 19 and 23 hours to reach 3-4°C at an ambient temperature of 22-24°C. The normal operating range is 3°C to 12°C, with an optimal temperature of 3°C to 5°C.

We also recommend pre-cooling the keg for at least 12 hours at 2°C-8°C before installation to improve overall cooling.

Temperature Adjustment

You can adjust the temperature using the buttons marked +/- on the control panel. The setting will display for a few seconds, then the current beer temperature will reappear.

If the problem persists after these checks, please contact VALBERG customer service.

Question 4

What do the lines displayed on the screen of the VALBERG VAL-BDMIX-5L/6L T beer dispenser mean?

Accepted Answer

The lines displayed on the screen indicate the amount of beer remaining in the keg.

This gauge indication works only with Perfectdraft 6L kegs. Here’s how to interpret the lines:

5 lines = full keg
1 line = low quantity

The screen also displays two other useful pieces of information: the number of days of freshness remaining and the current temperature. When the counter shows "0 days", it’s time to change the keg.

Important: If you are using Beertender 5L kegs, the quantity indicator (the lines) is not available. The screen will mainly display the temperature and the remaining days of freshness.

Question 5

Do I need to fill the water tank on the VALBERG VAL-BDMIX-5L/6L T beer dispenser?

Accepted Answer

No, you should not put water in the tank of your VALBERG VAL-BDMIX-5L/6L T beer dispenser.

The dispenser uses a Peltier effect cooling system (electronic cooling) that automatically keeps the beer at the ideal temperature between 3°C and 12°C. No external liquid is needed - only the beer stored in Beertender 5L or Perfectdraft 6L kegs powers the device.

The only element that needs regular cleaning is the drip tray located under the dispenser, which collects overflow or condensation. You can simply empty this tray after each day of use with a damp cloth.

For optimal cooling (3-4°C), the manual specifies that it takes between 19 and 23 hours after plugging in at normal room temperature. Make sure to leave at least 10 cm of space around the device to ensure proper ventilation of the Peltier system.

Question 6

Do I need to change the service connector every time I change the keg?

Accepted Answer

No, you do not need to change the draw connector every time you change the keg. However, cleaning the connector is mandatory before each use.

Here’s how to proceed:

Before inserting a new keg: Clean the service connector under running water to remove any beer residue from the previous keg.
Keg format change: If you alternate between 5 L and 6 L kegs, you must use the corresponding adapter provided with the dispenser. Simply remove the current adapter and install the one for the new format without any tools.
Same keg format: The connector remains in place - only cleaning is necessary.

This simple maintenance ensures optimal hygiene and reliable operation of your VALBERG VAL-BDMIX-5L/6L T dispenser.

Question 7

How to install a beer keg in the VALBERG VAL-BDMIX-5L/6L T beer dispenser?

Accepted Answer

To install a beer keg in your VALBERG VAL-BDMIX-5L/6L T beer dispenser, follow the steps below:

1. Preparation

Make sure the dispenser is unplugged before any handling.
Check that the inside of the dispenser is clean and dry.

2. Choosing the keg

Use a compatible keg, that is, a 5-liter or 6-liter keg suitable for this model.

3. Installing the keg

Open the compartment for the keg by removing the lid or door of the dispenser.
Place the keg inside, ensuring it is properly positioned.
Align the keg connector correctly with the dispenser socket.
Secure the keg by turning or clipping the connection system according to the keg model.

4. Powering on

Plug the dispenser into a power source.
Turn on the device and let it cool for a few minutes for the beer to reach the right temperature.

5. Pouring the beer

Once the beer is chilled, use the tap to serve your fresh beer.

By following these steps, you will be able to install and use your beer keg safely and enjoy a fresh beer at any time.

Question 8

Why is the LED indicator on my VALBERG VAL-BDMIX-5L/6L T beer dispenser still off?

Accepted Answer

An off LED indicator on your VALBERG VAL-BDMIX-5L/6L T beer dispenser can have several explanations:

Device off: If the dispenser is not powered or is turned off, the LED indicator will remain off. Check that the device is properly plugged in and turned on.
Operating mode: Some LED indicators only light up when the device is in active operation, for example in cooling mode or in service. If you have not yet started the machine or selected a mode, the indicator may remain off.
Keg installation: If the beer keg is not properly inserted or detected, some indicators may not light up. Ensure that the keg is properly in place and correctly connected.
Technical issue: If after these checks the indicator remains off and the dispenser is not functioning properly, this may indicate an electrical malfunction or a defect in the indicator. In this case, it is advisable to contact VALBERG customer service for technical assistance.

In summary, an off LED indicator is not necessarily abnormal, but it is important to check the power supply, operating mode, and keg installation to ensure everything is in order.

Question 9

Why can't I hear the motor of the VALBERG VAL-BDMIX-5L/6L T beer dispenser while it's operating?

Accepted Answer

It is completely normal that you hear little or no sound from the motor of the VALBERG VAL-BDMIX-5L/6L T beer dispenser while it is operating. This model uses a Peltier effect cooling system, which is a silent technology by design. The noise level of the device is below 50 dB(A), making it a very discreet model. This system does not produce any noise from a traditional compressor: it only generates a slight discreet humming during cooling.

The actual operation of the device can be verified in several ways. First, make sure that the device is properly plugged in and that the power button is in the I (on) position. Once activated, the LED screen should light up and display the current temperature of the keg, the number of days remaining for freshness, and the amount of beer (for Perfectdraft kegs). For 6 L kegs, an air pump activates to maintain pressure: you may hear a very slight occasional hissing, which is normal.

Cooling takes time: expect between 19 and 23 hours for the beer to cool down to 3-4°C. During this phase, the system operates continuously but very quietly. Once the set temperature is reached, the device maintains this temperature almost silently: the cooling system only activates when the temperature exceeds the threshold you have set (possible range: 3°C to 12°C).

Check that your beer keg is properly installed and connected. For a 6 L keg (Perfectdraft without pressure), the keg coupler must be pushed firmly until you hear a click, and the air inlet connector must be securely attached. For a 5 L keg (Beertender with pressure), the service hose connector must also be pushed firmly. A poorly installed keg will prevent the system from functioning correctly, and you will not see any temperature change on the LED screen.

If after checking these points you notice a gradual decrease in temperature on the LED screen and the screen displays information, the device is functioning normally. The almost total absence of noise is a characteristic of this model, not a malfunction. If the device does not cool at all and the screen does not light up, check that the power outlet works with another device before contacting customer service.

Question 10

What does error code 3 mean on the VALBERG VAL-BDMIX-5L/6L T beer dispenser and how can it be resolved?

Accepted Answer

Error code E3 on your VALBERG VAL-BDMIX-5L/6L T beer dispenser means that the air pump has been running continuously for 4 minutes without stabilizing. This indicates a technical problem with the pressurization system (for 6 L Perfectdraft kegs). Here’s how to resolve it step by step.

Step 1: Check the air hose and seal
Inspect the air hose located inside and outside the dispenser. Ensure it is not bent, twisted, or compressed against an object. If the hose is stuck, free it. Also, check that the sealing ring (the small rubber ring) is not blocked by dust. Clean it gently if necessary. After this inspection, unplug the dispenser for 30 seconds, then plug it back in.

Step 2: Check the air inlet connection seal
The air inlet connection component may have a leak. Ensure that the air inlet connector (located at the top of the dispenser) is properly secured and that the sealing ring is in good condition, without cracks or damage. If the connector seems loose, tighten it gently. Unplug the dispenser again and plug it back in after a few seconds.

Step 3: Check the air pump
If the E3 error persists, the air pump itself may be damaged. A defective pump will not be able to establish pressure correctly. This internal component cannot be repaired personally and requires replacement.

Step 4: Check the pressure sensor
The air pressure sensor on the circuit board (the electronic board) may also be faulty. If you have followed all the previous steps without success and the peripheral accessories are not damaged, it is likely that the circuit board needs to be replaced.

If after these checks the E3 error persists, we recommend contacting ELECTRO DEPOT customer service or a specialized technician, as this likely involves replacing internal components (air pump or control circuit).

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