How to format a BUFFALO HD-PXT external hard drive if I have lost the security password?

Question

Accepted Answer

The BUFFALO HD-PXT hard drive is protected by AES 256-bit hardware encryption, which makes the data inaccessible without the correct password. It is not possible to bypass this security to access or recover the data. However, there is an official solution to reset the drive if you have lost your password: a factory reset.

Important: This procedure completely erases the drive and all files it contains. It does not recover your data but allows you to reuse the drive. You will need a Windows computer to perform this operation (Mac OS is not supported).

Steps to reset your HD-PXT:

Connect the BUFFALO HD-PXT drive to a Windows computer
Close any password verification or autoplay windows that appear
Access the menu: Start → Programs → BUFFALO → Secure Lock Manager Easy → Secure Lock Manager Easy
In the software interface, select the reset to factory defaults option
Confirm the action. This operation will erase all data and reset the password

After the reset, the drive will be formatted to FAT32. If you need to store files larger than 4 GB, you will need to reformat the drive to NTFS after the reset. On Mac, you can also use the Mac OS extended file system.

If the Secure Lock Manager Easy software is not installed on your computer, you can download it from the BUFFALO website or retrieve it from the installation CD provided with the drive. Without this reset, there is no way to access or reuse the drive without the original password.

User manual BUFFALO External hard drive : user manuals and guides in PDF

Models BUFFALO External hard drive most viewed

Other categories BUFFALO

Recent questions about External hard drive BUFFALO