HE Basic - Mouse R-Go Tools - Free user manual and instructions
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USER MANUAL HE Basic R-Go Tools
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Line drawing of a helmet with a strap and handle, no text or symbols presentR-Go HE Basic
RGOHEBAMRWL
| English manual | ![]() |
| Deutsche Anleitung p.13 | ![]() |
| Manuel en français p.25 | ![]() |
| Nederlandse handleiding p.36 | ![]() |
| Polski podręcznik | ![]() |
| Manual en español p.58 | ![]() |
| Manual em português p.67 | ![]() |
| Manuale italiano | ![]() |
| Svensk manual | ![]() |

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Line drawing of a helmet with a strap and handle, no text or symbols present
ergonomic mouse
R-Go HE Basic
RGOHEBAMRWL
medium | right
Bluetooth connection
Contents
Product overview 5 Setup 6 Maintenance 11 Troubleshooting
Our ergonomic R-Go HE Basic has a vertical grip that ensures a natural, relaxed position of your hand and wrist. The mouse stimulates movements from the forearm instead of the wrist, which prevents RSI. This comfortable mouse supports your thumb and fingers and is as lightweight as possible, hereby reducing the muscle tension. HE is the way to a healthy life! #stayfit
System requirements/Compatibility: Windows XP/Vista/10/11, MacOS

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QR code image with no visible text or symbols beyond the matrix patternFor more information about this product, scan the QR code! https://r-go.tools/hebasic_web_en
01 Connection for charging cable
02 Left (primary) button
03 Scroll wheel
04 Right (secondary) button
05 Sensor
06 Pair button
07 DPI button
08 On/off button
09 USB cable (for charging only)

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09
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01 02 03 04
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05 06 07 DPI OFF ON 08Windows
- Turn your mouse on. At the bottom of the mouse you will find the on/off switch. Turn the switch to "on".
- Press the pair button for 5 seconds. You will see a blue light on the bottom of the mouse blinking.
- Go to Bluetooth & other devices menu on your screen. To find this you can type "Bluetooth" in your Windows bar.

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bluetooth and other device- Check if Bluetooth is on. If not, turn on Bluetooth or check if your PC has got Bluetooth.

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Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H0B" On Connect a new device to "DESKTOP-63M5H0B" Add device Input R GO BREAK Mouse Connected 63% ...- Add device and click on 'Bluetooth'. Select your mouse. The mouse will connect to your PC/laptop.
Add a device

Add a device
Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
To check if your PC has got Bluetooth, type 'device manager' in the Windows bar at the bottom of your screen.


device manag


You will see the following screen (see picture). When your PC doesn't have Bluetooth, you won't find 'Bluetooth' in the list. You won't be able to use Bluetooth devices.

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Device Manager File Action View Help DESKTOP-63M5H0B Audio inputs and outputs Batteries Biometric devicesMac
- Turn your mouse on. At the bottom of the mouse you will find the on/off switch. Turn the switch to "on".
- Press the pair button for 5 seconds. You will see a blue light on the bottom of the mouse blinking.
- Go to Bluetooth on your screen. To find this you click on the Mac icon in the upper left and go to System settings.

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About This Mac System Settings... App Store... Recent Items Force Quit Finder Sleep Restart... Shut Down... Lock Screen
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Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connected- Check if Bluetooth is on. If not, turn on Bluetooth or check if your PC has Bluetooth.
- Scroll down to 'Nearby Devices' and click Connect.

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Nearby Devices R GO BREAK Mouse Connect- Do not bring the mouse in contact with water. Water could damage the electronic parts inside the mouse. To clean the mouse, disconnect the device from your PC. Do not clean the mouse with alcohol or with water and soap. This will damage the coating of the mouse. If you want to clean the mouse, use a water-based damp cloth.
- Do not remove any of the rubber parts on the bottom of the mouse. You will not be able to place them back and your mouse will not move smoothly as before.
- Do not obstruct the laser on the bottom of the mouse.
Is your mouse not working properly, or do you experience problems while using it? Please follow the steps mentioned below.
- Check if the mouse is connected properly (page 6-10).
- Click the 'Pair' button on the bottom of the mouse to start the pairing process. Check if the device appears on the screen. If it does not appear, restart your computer.
- Test the mouse on another device, if it is still not working contact us via info@r-go-tools.com.

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Line drawing of a helmet with a strap and handle, no text or symbols presentErgonomische Maus
R-Go HE Basic
RGOHEBAMRWL
mittel | rechts
text_image
QR code image with no visible text or symbols beyond the matrix patterntext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H0B" On Connect a new device to "DESKTOP-63M5H0B" Add device Input R GO BREAK Mouse Connected 63% ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
text_image
About This Mac System Settings... App Store... Recent Items > Force Quit Finder Sleep Restart... Shut Down... Lock Screen
text_image
Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connectedtext_image
Nearby Devices R GO BREAK Mouse Connectnatural_image
Line drawing of a helmet with a strap and handle, no text or symbols presentsouris ergonomique
R-Go HE Basic
moyen | droite
Connexion Bluetooth
RGOHEBAMRWL
Aperçu du produit
Mise en place
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QR code image with no visible text or symbols beyond the matrix patterntext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H08" On Connect a new device to "DESKTOP-63M5H08" Add device Input R GO BREAK Mouse Connected 63% ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
text_image
Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connectedtext_image
Nearby Devices R GO BREAK Mouse Connectnatural_image
Line drawing of a helmet with a strap and handle, no text or symbols present
ergonomische muis
R-Go HE Basic
middel | rechts
Bluetooth-verbinding
RGOHEBAMRWL
Productoverzicht
Installatie
Onderhoud
Problemen oplossen
4
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QR code image with no visible text or symbols beyond the matrix patterntext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H08" On Connect a new device to "DESKTOP-63M5H08" Add device Input R GO BREAK Mouse • Connected 63% ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
text_image
Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connectedtext_image
Nearby Devices R GO BREAK Mouse Connectnatural_image
Line drawing of a helmet with a strap and handle, no text or symbols present
ergonomiczna mysz
R-Go HE Basic
RGOHEBAMRWL
średna | prawa
text_image
QR code image with no surrounding text or symbolstext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H08" On Connect a new device to "DESKTOP-63M5H08" Add device Input R GO BREAK Mouse Connected 63% ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
text_image
About This Mac System Settings... App Store... Recent Items Force Quit Finder Sleep Restart... Shut Down... Lock Screen
text_image
Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connectedtext_image
Nearby Devices R GO BREAK Mouse Connectnatural_image
Line drawing of a helmet with a strap and handle, no text or symbols present
ratón ergonómico
R-Go HE Basic
medio | derecho
Conexión Bluetooth
RGOHEBAMRWL
text_image
QR code image with no visible text or symbols beyond the matrix patterntext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H0B" On Connect a new device to "DESKTOP-63M5H0B" Add device Input R GO BREAK Mouse Connected 63% ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
text_image
About This Mac System Settings... App Store... Recent Items Force Quit Finder Sleep Restart... Shut Down... Lock Screen
text_image
Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connectedtext_image
Nearby Devices R GO BREAK Mouse Connectnatural_image
Line drawing of a helmet with a strap and handle, no text or symbols present
rato ergonómico
R-Go HE Basic
médio | direito
Ligação Bluetooth
RGOHEBAMRWL
text_image
QR code image with no surrounding text or symbolstext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H0B" On Connect a new device to "DESKTOP-63M5H0B" Add device Input R GO BREAK Mouse Connected 63% ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
text_image
About This Mac System Settings... App Store... Recent Items Force Quit Finder Sleep Restart... Shut Down... Lock Screen
text_image
Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connectedtext_image
Nearby Devices R GO BREAK Mouse Connectnatural_image
Line drawing of a helmet with a strap and handle, no text or symbols present
mouse ergonomico
R-Go HE Basic
medio | destro
Connessione Bluetooth
RGOHEBAMRWL
text_image
QR code image with no visible text or symbols beyond the matrix patterntext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H0B" On Connect a new device to "DESKTOP-63M5H0B" Add device Input R GO BREAK Mouse • Connected 63% ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices
text_image
About This Mac System Settings... App Store... Recent Items Force Quit Finder Sleep Restart... Shut Down... Lock Screen
text_image
Search User Apple ID Apple ID Suggestions 2 Wi-Fi Bluetooth Network VPN Bluetooth This Mac is discoverable as "MacBook Pro from User" while Bluetooth Settings is open. My Devices R GO BREAK Mouse Connected Generic Not Connectedtext_image
Nearby Devices R GO BREAK Mouse Connectnatural_image
Line drawing of a helmet with a strap and handle, no text or symbols present
Ergonomisk mus
R-Go HE Basic
RGOHEBAMRWL
text_image
QR code image with no visible text or symbols beyond the matrix patterntext_image
bluetooth and other devicetext_image
Bluetooth & devices > Devices Bluetooth Discoverable as "DESKTOP-63M5H08" On Connect a new device to "DESKTOP-63M5H08" Add device Input R GO BREAK Mouse • Connected 63% ▶ ...Choose the kind of device you want to add.

Bluetooth
Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock
Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else
Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices








