HE Basic - Mouse R-Go Tools - Free user manual and instructions

Brand	R-Go Tools
Model	HE Basic
Product type	Ergonomic vertical mouse
Dimensions (approx.)	104 x 70 x 58 mm
Weight (approx.)	110 g
Power supply	Rechargeable lithium-ion battery, charges via USB-C cable
Connectivity	Bluetooth 5.0
Sensor	Optical sensor, adjustable resolution (DPI button)
Buttons	Left button, right button, scroll wheel, DPI button, pairing button, on/off switch
Compatibility	Windows, macOS
Materials	Plastic with soft coating, rubber parts under the mouse
Cleaning	Disconnect the device, use a damp water-based cloth; do not use alcohol or soap
Precautions	Do not expose to water; do not obstruct the laser sensor; do not remove the rubber parts
Box contents	HE Basic mouse, USB charging cable, quick start guide
Repairability	Built-in battery not user-replaceable; contact support for repair
Warranty	2 years (depending on the reseller)
Main features	Vertical grip for natural hand position, reduces repetitive strain injuries, supports the thumb

Frequently Asked Questions - HE Basic R-Go Tools

How to connect my HE Basic mouse via Bluetooth?

Turn on the mouse with the switch on the bottom. Press the PAIR button for 5 seconds until the blue light flashes. On your computer, enable Bluetooth and search for devices. Select the mouse from the list.

How to charge the mouse?

Use the provided USB cable. Plug it into the mouse (charging port) and into a USB charger or computer port. The mouse can be used while charging.

What to do if the mouse doesn't work?

Check that the mouse is turned on and properly paired. If the problem persists, restart your computer and try again. Test the mouse on another device. Otherwise, contact support at [e-mail].

How to clean my mouse?

Disconnect the mouse from the computer. Use a damp water-based cloth. Do not use alcohol or soap to avoid damaging the coating.

Can I use the mouse while charging?

Yes, the mouse can be used normally while it is recharging via the USB cable.

What is the Bluetooth range?

The standard Bluetooth range is approximately 10 meters in open field, but may vary depending on obstacles.

How to reset the mouse?

There is no specific reset procedure. You can turn the mouse off and on again, or remove the device from the Bluetooth list and re-pair.

Is the mouse compatible with my operating system?

Yes, the mouse is compatible with Windows and macOS. For Windows, make sure Bluetooth is enabled. For Mac, go to System Settings > Bluetooth.

Where to find the on/off switch?

The on/off switch is located on the bottom of the mouse. Slide the button to ON to turn on, to OFF to turn off.

How to adjust the DPI?

Press the DPI button located under the mouse (near the sensor) to change the sensor resolution. Each press changes the sensitivity level.

USER MANUAL HE Basic R-Go Tools

R-Go HE Basic

RGOHEBAMRWL

English manual
Deutsche Anleitung p.13
Manuel en français p.25
Nederlandse handleiding p.36
Polski podręcznik
Manual en español p.58
Manual em português p.67
Manuale italiano
Svensk manual

ergonomic mouse

R-Go HE Basic

RGOHEBAMRWL

medium | right

Bluetooth connection

Contents

Product overview 5 Setup 6 Maintenance 11 Troubleshooting

Our ergonomic R-Go HE Basic has a vertical grip that ensures a natural, relaxed position of your hand and wrist. The mouse stimulates movements from the forearm instead of the wrist, which prevents RSI. This comfortable mouse supports your thumb and fingers and is as lightweight as possible, hereby reducing the muscle tension. HE is the way to a healthy life! #stayfit

System requirements/Compatibility: Windows XP/Vista/10/11, MacOS

For more information about this product, scan the QR code! https://r-go.tools/hebasic_web_en

01 Connection for charging cable
02 Left (primary) button
03 Scroll wheel
04 Right (secondary) button
05 Sensor
06 Pair button
07 DPI button
08 On/off button
09 USB cable (for charging only)

Windows

1. Turn your mouse on. At the bottom of the mouse you will find the on/off switch. Turn the switch to "on".
2. Press the pair button for 5 seconds. You will see a blue light on the bottom of the mouse blinking.
3. Go to Bluetooth & other devices menu on your screen. To find this you can type "Bluetooth" in your Windows bar.

1. Check if Bluetooth is on. If not, turn on Bluetooth or check if your PC has got Bluetooth.

1. Add device and click on 'Bluetooth'. Select your mouse. The mouse will connect to your PC/laptop.

Add a device

Add a device

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

To check if your PC has got Bluetooth, type 'device manager' in the Windows bar at the bottom of your screen.

device manag

You will see the following screen (see picture). When your PC doesn't have Bluetooth, you won't find 'Bluetooth' in the list. You won't be able to use Bluetooth devices.

Mac

1. Turn your mouse on. At the bottom of the mouse you will find the on/off switch. Turn the switch to "on".
2. Press the pair button for 5 seconds. You will see a blue light on the bottom of the mouse blinking.
3. Go to Bluetooth on your screen. To find this you click on the Mac icon in the upper left and go to System settings.

1. Check if Bluetooth is on. If not, turn on Bluetooth or check if your PC has Bluetooth.
2. Scroll down to 'Nearby Devices' and click Connect.

• Do not bring the mouse in contact with water. Water could damage the electronic parts inside the mouse. To clean the mouse, disconnect the device from your PC. Do not clean the mouse with alcohol or with water and soap. This will damage the coating of the mouse. If you want to clean the mouse, use a water-based damp cloth.
• Do not remove any of the rubber parts on the bottom of the mouse. You will not be able to place them back and your mouse will not move smoothly as before.
• Do not obstruct the laser on the bottom of the mouse.

Is your mouse not working properly, or do you experience problems while using it? Please follow the steps mentioned below.

• Check if the mouse is connected properly (page 6-10).
• Click the 'Pair' button on the bottom of the mouse to start the pairing process. Check if the device appears on the screen. If it does not appear, restart your computer.
• Test the mouse on another device, if it is still not working contact us via [e-mail].

Ergonomische Maus

R-Go HE Basic

RGOHEBAMRWL

mittel | rechts

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

souris ergonomique

R-Go HE Basic

moyen | droite

Connexion Bluetooth

RGOHEBAMRWL

Aperçu du produit

Mise en place

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

ergonomische muis

R-Go HE Basic

middel | rechts

Bluetooth-verbinding

RGOHEBAMRWL

Productoverzicht

Installatie

Onderhoud

Problemen oplossen

4

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

ergonomiczna mysz

R-Go HE Basic

RGOHEBAMRWL

średna | prawa

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

ratón ergonómico

R-Go HE Basic

medio | derecho

Conexión Bluetooth

RGOHEBAMRWL

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

rato ergonómico

R-Go HE Basic

médio | direito

Ligação Bluetooth

RGOHEBAMRWL

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

mouse ergonomico

R-Go HE Basic

medio | destro

Connessione Bluetooth

RGOHEBAMRWL

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices

Ergonomisk mus

R-Go HE Basic

RGOHEBAMRWL

Choose the kind of device you want to add.

Bluetooth

Audio devices, mice, keyboards, phones, pens, controllers, and more

Wireless display or dock

Wireless monitors, TVs, or PCs that use Miracast, or wireless docks

Everything else

Xbox controllers with Xbox Wireless Adapter, DLNA, and other devices