996048 - Drill SILVERLINE - Free user manual and instructions
Find the device manual for free 996048 SILVERLINE in PDF.
| Product Type | Cordless Impact Driver |
| Brand | Silverline |
| Model | 996048 |
| Battery Voltage | 18 V |
| Battery Type | Li-ion, 1.5 Ah |
| Charger | Input 220-240 V ~ 50/60 Hz, Output 22 V 2.4 A |
| Charging Time | 1 hour |
| No Load Speed | 0 – 2300 min⁻¹ |
| Max Torque | 160 Nm |
| Dimensions (L × W × H) | 177 × 770 × 217 mm |
| Weight | 1.33 kg |
| Protection Class | II (double insulation) |
| Protection Rating | IPX0 |
| Sound Pressure Level | 74 dB(A) |
| Sound Power Level | 85 dB(A) |
| Weighted Vibration | 15.46 m/s² |
| LED Light | Yes |
| Reversible Rotation | Yes |
| Hexagonal Bit Holder | Yes (6.35 mm) |
| Variable Speed Trigger | Yes |
| Charge Level Indicator | Yes, on battery and tool |
| Warranty | 3 years (subject to registration within 30 days) |
Frequently Asked Questions - 996048 SILVERLINE
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USER MANUAL 996048 SILVERLINE
Thank you for purchasing this Silverline product. This manual contains information necessary for safe and effective operation of this product. This product has unique features and, even if you are familiar with similar products, it is necessary to read this manual carefully to ensure you fully understand the instructions. Ensure all users of the product read and fully understand this manual. Keep these instructions with the product for future reference.
Description of Symbols
The rating plate on your tool may show symbols. These represent important information about the product or instructions on its use.

Wear hearing protection.
Wear eye protection.
Wear breathing protection.
Wear head protection.

Wear hand protection.

Read instruction manual.

Indoors use only!

Always disconnect from the power supply when adjusting, changing accessories, cleaning, carrying out maintenance and when not in use!

Class II construction (double insulated for additional protection)

Class III construction (separated or safety extra-low voltage)

Environmental Protection
Waste electrical products and batteries, including Li- ion batteries, should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.
Li-ion

Conforms to relevant legislation and safety standards.

Caution!

Li-ion battery cells are recyclable and should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice

Li-ion
Technical Abbreviations Key
| V Volts | |
| ~ Alternating current | |
| A, mA Ampere, milli-Amp | |
| Ah Amp hours (battery capacity) | |
| n0 | No load speed |
| Hz Hertz | |
| --- | Direct current |
| W, kW Watt, kilowatt | |
| min-1 | Operations per minute |
| dB(A) Decibel sound level (A weighted) | |
| m/s2 | Metres per second squared (vibration magnitude) |
Specification
Technology: Brushed
Voltage: 18V 1.5Ah
No load speed: 0-2300min
Max Torque: 160Nm
Protection class:
Ingress Protection: IPX0
Dimensions (L × W × H) 177x770x217mm
Weight: 1.33kg
Battery:
Cell type: Li ion
Voltage: 18V
Capacity: 1.5Ah
Charger:
Input power: 220-240V~50/60Hz
Output power: 22V=2.4A
Charging time: 1 hours
Cord length: 1.8m
Protection class:
Ingress protection: .IPX0
As part of our ongoing product development, specifications of Silverline products may alter without notice.
Sound and vibration information:
Sound pressure L 74dB(A)
Sound power L 85dB(A)
Uncertainty K. 3dB(A)
Weighted Vibration 15.46m/s2
Uncertainty 1.5m/s2
The sound intensity level for the operator may exceed 85dB(A) and sound protection measures are necessary.
WARNING: Always wear ear protection where the sound level exceeds 85dB(A) and limit the time of exposure if necessary. If sound levels are uncomfortable, even with ear protection, stop using the tool immediately and check the ear protection is correctly fitted and provides the correct level of sound attenuation for the level of sound produced by your tool.
WARNING: User exposure to tool vibration can result in loss of sense of touch, numbness, tingling and reduced ability to grip. Long term exposure can lead to a chronic condition. If necessary, limit the length of time exposed to vibration and use anti-vibration gloves. Do not operate the tool with hands below a normal comfortable temperature, as vibration will have a greater effect. Use the figures provided in the specification relating to vibration to calculate the duration and frequency of operating the tool.
WARNING: The vibration emission during actual use of the power tool can differ from the declared total value depending on the ways in which the tool is used. There is the need to identify safety measures to protect the operator that are based on an estimation of exposure in the actual conditions of use (taking account of all parts of the operating cycle such as the times when the tool is switched off and when it is running idle in addition to the trigger time).
The declared vibration total value has been measured in accordance with a standard test method and may be used for comparing one tool with another. The declared vibration total value may also be used in a preliminary assessment of exposure.
Sound levels in the specification are determined according to international standards. The figures represent normal use for the tool in normal working conditions. A poorly maintained, incorrectly assembled, or misused tool, may produce increased levels of noise and vibration. www.osha.europa.eu provides information on sound and vibration levels in the workplace that may be useful to domestic users who use tools for long periods of time.
General Power Tool SafetyWarnings
WARNING: Read all safety warnings, instructions, illustrations and specifications provided with this power tool. Failure to follow all instructions listed below may result in electric shock, fire and/or serious injury.
Save all warnings and instructions for future reference.
The term "power tool" in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.
1) Work area safety
a) Keep work area clean and well lit. Cluttered or dark areas invite accidents.
b) Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
c) Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.
2) Electrical safety
a) Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
b) Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
c) Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
d) Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase the risk of electric shock.
e) When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.
f) If operating a power tool in a damp location is unavoidable, use a residual current device (RCD) protected supply. Use of an RCD reduces the risk of electric shock.
3) Personal safety
a) Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
b) Use personal protective equipment. Always wear eye protection. Protective equipment such as a dust mask, non-skid safety shoes, hard hat or hearing protection used for appropriate conditions will reduce personal injuries.
c) Prevent unintentional starting. Ensure the switch is in the OFF-position before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energising power tools that have the switch ON invites accidents.
d) Remove any adjusting key or wrench before turning the power tool ON. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
e) Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
f) Dress properly. Do not wear loose clothing or jewellery. Keep your hair and clothing away from moving parts. Loose clothes, jewellery or long hair can be caught in moving parts.
g) If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust collection can reduce dust-related hazards.
h) Do not let familiarity gained from frequent use of tools allow you to become complacent and ignore tool safety principles. A careless action can cause severe injury within a fraction of a second.
4) Power tool use and care
a) Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
b) Do not use the power tool if the switch does not turn it ON and OFF. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.
c) Disconnect the plug from the power source and/or remove the battery pack, if detachable, from the power tool before making any adjustments, changing accessories, or storing power tools. Such preventive safety measures reduce the risk of starting the power tool accidentally.
d) Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
e) Maintain power tools and accessories. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool's operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
f) Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
g) Use the power tool, accessories and tool bits, etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.
h) Keep handles and grasping surfaces dry, clean and free from oil and grease. Slippery handles and grasping surfaces do not allow for safe handling and control of the tool in unexpected situations.
5) Battery tool use and care
a) Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
b) Use power tools only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
c) When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
d) Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
e) Do not use a battery pack or tool that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behaviour resulting in fire, explosion or risk of injury.
f) Do not expose a battery pack or tool to fire or excessive temperature. Exposure to fire or temperature above 130^ may cause explosion.
g) Follow all charging instructions and do not charge the battery pack or tool outside the temperature range specified in the instructions. Charging improperly or at temperatures outside the specified range may damage the battery and increase the risk of fire.
6) Service
a) Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.
b) Never service damaged battery packs. Service of battery packs should only be performed by the manufacturer or authorised service providers.
Impact Driver Safety

WARNING!
- Use auxiliary handle(s), if supplied with the tool. Loss of control can cause personal injury.
- Hold the power tool by insulated gripping surfaces, when performing an operation where the fastener may contact hidden wiring or its own cord. Fasteners contacting a "live" wire may make exposed metal parts of the power tool "live" and could give the operator an electric shock.
a) DO NOT allow anyone under the age of 18 years to use this tool. Ensure that operators are qualified and familiar with the operating and safety instructions.
b) ALWAYS grip the tool firmly, DO NOT overreach, and ensure you won't lose control. Keep secure footing whilst using an impact driver.
c) Battery chargers are for indoors use only. Ensure that the power supply and charger are protected against moisture at all times.
d) When using the impact driver, use safety equipment including safety glasses or shield, ear defenders, and protective clothing including safety gloves. If the work produces dust wear respiratory protection suitable for the work being undertaken. A minimum rating of FFP2 is recommended. If operating the tool causes discomfort in any way, stop immediately and review your method of use.
e) Ensure that the lighting is adequate.
f) Ensure that the impact driver bit or accessory is securely fixed in the bit holder. Insecure accessories can be ejected from the machine causing a hazard.
g) DO NOT exert pressure on to the tool. To do so would shorten its service life.
h) If you are interrupted when operating an impact driver, complete the process and switch off before looking up.
i) Where possible, use clamps or a vice to hold your work.
j) Examine the bit holder regularly for signs of wear or damage. Have damaged parts repaired by a qualified service centre.
k) ALWAYS wait until the impact driver has come to a complete stop before putting it down.
1) Periodically check all nuts, bolts and other fixings and tighten where necessary.
m) Only use bits and accessories, specifically designed for use with impact drivers. Conventional bits and accessories may shear off during use, or be otherwise damaged, potentially ejecting dangerous projectiles.
n) Ensure that fasteners are suitable for impact driver use. Nuts, bolts and screws that are not suitable for high torque application may be damaged.
o) Even when this tool is used as prescribed it is not possible to eliminate all residual risk factors. If you are in any doubt as to the safe use of this tool, do not use it.
Battery and Charger Safety
Use the Battery Charger correctly
Refer to the section of this manual relating to use of the Battery Charger (12) before attempting to charge the Battery (7)
- Do not attempt to use the Battery Charger with any batteries other than those supplied.
- Keep your Battery Charger clean; foreign objects or dirt may cause a short or block air vents. Failure to follow these instructions may cause overheating or fire
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard
- Examine the Battery Charger regularly for damage, especially the cord, plug and enclosure. If the Battery Charger is damaged, it must not be used until it has been repaired
Children should be supervised to ensure that they do not play with the appliance.
WARNING: Do not attempt to recharge non-rechargeable batteries.
Battery safety
WARNING: Li ion batteries, if incorrectly used, stored or charged are a fire, burn and explosion hazard.
- Keep the battery out of reach of children
Only charge Li-ion batteries designed specifically for this charger
Only use Li-ion batteries provided with this product or specifically designed to be compatible
- Allow batteries to cool for 15 minutes after charging or heavy use. Failure to follow these instructions may cause overheating or fire
- When not in use batteries should be stored at room temperature (approximately 20^ )
- Ensure battery contacts cannot accidentally short in storage. Keep batteries clean; foreign objects or dirt may cause a short. Keep away from other metal objects, for example paperclips, coins, keys, nails and screws
- Under abusive conditions, liquid may be ejected from the battery. This liquid may cause skin irritation or burns. Avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, seek medical help
- Do not open, disassemble, crush, heat above 60^ or incinerate. Do not dispose of in fire or similar
Do not get batteries wet or immerse in water
Battery & charger safety features
The Battery and Charger are fitted with a number of safety features which may be triggered during charging or operation:
Over-charge protection: Charger automatically switches off when the Battery has reached full charge capacity, protecting the internal components of the battery
Over-discharge protection: Prevents the Battery from discharging beyond the recommended lowest safety voltage
- Over-heat protection: Sensor switches off if the Battery becomes too hot during operation. This can happen if the tool is overloaded or being used for extended periods of time. Up to 30 minutes cooling time may be required depending on the ambient temperature
- Overload protection: Battery temporarily stops if it is overloaded or the maximum current draw is exceeded, protecting the internal components. The Battery will resume normal operation when the current draw returns to a normal safe level. This may take a few seconds
- Short circuit protection: The Battery will stop working immediately if a short circuit occurs, this prevents damage to the Battery or tool
Product Familiarisation
1.1 Ex Bit Holder
2. Dollar
3. Motor Vents
4. Direction Switch
5. Battery Mount
6. Battery Charge Indicator
7. Battery
8. Battery Release
9. ON/OFF Switch
10. On-Tool Battery Indicator
11. ED Light
12. Battery Charger
13. Red LED
14. Green LED
15. Charger Terminals
Intended Use
High torque, battery-operated impact driver for driving screws, nuts, bolts and other fasteners.
The tool must ONLY be used for its intended purpose. Any use other than those mentioned in this manual will be considered a case of misuse. The operator, and not the manufacturer, shall be liable for any damage or injury resulting from such cases of misuse. The manufacturer shall not be liable for any modifications made to the tool, nor for any damage resulting from such modifications.
Unpacking Your Tool
- Carefully unpack and inspect your product. Fully familiarise yourself with all its features and functions
- Ensure all parts of the product are present and in good condition
If any parts are missing or damaged, have such parts replaced before attempting to use this product
Before Use
WARNING: ALWAYS remove the battery before attaching or changing any accessories or making any adjustments.
Removing the Battery
To remove the Battery (7), press the Battery Release (8) and slide the Battery off the Battery Mount (5)(Fig.1(a-b))
Installing a charged Battery
- To fit a charged Battery (7), slide it onto the Battery Mount (5) (Fig. 1(c))
Note: The Battery will fit only in one direction, which is determined by its shape and the design of the Battery Mount. However, if the Battery does not slide onto the Battery Mount easily, do not force it. Instead, pull the Battery off the Battery Mount again, check for correct position, and try again gently. - Push the Battery onto the Battery Mount until it locks into place securely
Setting up the Charger
- If fitted, remove the Battery (7) from the Battery Charger (12)(Fig. II(b))
- Connect the Battery Charger to the mains power supply
Note: The Green LED (14) on the Battery Charger will illuminate to indicate that the Charger is powered.
WARNING: The Battery Charger is designed for indoor use only and must not be exposed to moisture and rain.
Charging the Battery
WARNING: Failure to follow the correct procedure when charging the Battery (7) will result in permanent damage.
Note: Normal charging time is 1 hour for a recently fully-discharged Battery, but if the Battery has been left in a discharged state for some time, it may take extended time to charge.
- Slide a discharged or partially discharged Battery onto the Battery Charger (12)(Fig. II (a))
Note: Make sure the Battery and Battery Charger are lined up correctly. If the Battery does not slide onto the Battery Charger easily, don't force it. Instead, remove the Battery, then check that the top of the Battery and the Battery Charger slot are clean and undamaged and that the Charger Terminals (15) are not bent.
- Once charging commences, only the Red LED (13) will illuminate
Note: if the Red LED is not constantly illuminated after an uncharged Battery is inserted into the Charger, the Battery or Charger may be faulty. Recheck the Battery is fully inserted in the Battery Charger. If the fault persists do not use and contact your authorised Silverline distributor. - When the Battery is fully-charged, only the Green LED (14) will be illuminated
Battery Charge Level
The Battery has a built-in Battery Charge Indicator (6). Pressing on the button to the right will indicate the charge level. The number of bars that illuminate when the button is pressed indicate the charge level; 1 bar indicating a low charge, 3 bars indicating a full charge.
IMPORTANT: When a low charge level is indicated, be aware the tool may stop operating while in use. This may be dangerous. It is recommended to always ensure the Battery has a good charge level.
Notes about battery charging
IMPORTANT: Batteries are an expendable supply whose capacity shortens over time. Always adhere to the correct handling and charging instructions in the manual. If the battery does not hold charge or working time is shortened, purchase a genuine Silverline replacement.
The battery should be charged at ambient temperatures between 10^ and 40^ (ideally around 20^ )
After charging, allow 15 minutes for the battery to cool before use
- Ensure that the charger is disconnected from the mains supply after use, and is stored correctly
- Do not leave batteries on charge for extended periods and never store batteries on charge
- The charger monitors battery temperature and voltage while charging. Remove the battery once charging has been completed to maximise charge cycles of the battery and not waste power
- Batteries can become faulty over time, individual cells in the battery can fail, and the battery could short. The charger will not charge faulty batteries. Use another battery, if possible, to check correct functionality of the charger and purchase a replacement battery if a faulty battery is indicated
- Do not store Lithium-ion battery packs in a discharged state long term. This can damage the Lithium-ion cells. For long-term storage, store batteries in a high charge state disconnected from the power tool
- The capacity of batteries will reduce over time. After 100 charge cycles, the battery's operation time and the performance will slightly reduce. This decline will continue until the battery has minimal capacity after 500 charge cycles. This is normal and not a fault with the battery pack
Fitting a driver bit
WARNING: DO NOT fit any attachment with a maximum speed lower than the no load speed of the machine.
Refer to Fig. III
- Pull the Collar (2) of the Hex Bit Holder (1) forward
- Insert the bit
- Release the Collar
- Pull on the bit to check that it is securely fitted. If the bit is not secure, repeat steps 1 to 3
Note: Make sure driver bits are suitable for use with an impact driver.
Operation
WARNING: ALWAYS wear appropriate personal protective equipment, including eye protection and gloves when working with this tool.
Direction control
IMPORTANT: NEVER change the direction of rotation while the tool is running. This may cause permanent damage to the tool.
Use the Direction Switch (4) to change the direction of rotation
- For anti-clockwise rotation, push the Direction Switch to the right
For clockwise rotation, push the Direction Switch to the left
Note: When the Direction Switch is in the central position, the tool is locked and cannot be switched ON. Use this setting as a safety feature to prevent the tool from being switched ON accidentally.
Switching ON & OFF
WARNING: Always wear adequate personal protection equipment when setting up and operating this tool.
- Select a direction of rotation using the Direction Switch (4)
- To start the tool, squeeze the ON/OFF Switch (9)
- The speed of the tool is controlled by the movement of the trigger; the further the trigger is pressed down, the faster the drill will run
- Release the ON/OFF Switch to stop the tool
Note: A LED Light (11) will operate each time the ON/OFF Switch is pressed, to illuminate the work area.
Note: The On-Tool Battery Indicator (10) will operate each time the ON/OFF Switch is pressed. The number of bars that illuminate when the button is pressed indicate the charge level; 1 bar indicating a low charge, 3 bars indicating a full charge.
WARNING: If the power tool gets excessively hot in use, stop using the tool immediately and allow to cool before continuing work. The cooling period can be reduced by operating the impact driver at maximum speed with no load. Always make sure the Motor Vents (3) are not blocked and do not allow dust to enter the body of the tool through the Motor Vents; dust, especially metallic dust, may damage or destroy the tool.
Accessories
- A full range of accessories including impact driver bits is available from your Silverline stockist
- Spare parts can be obtained from toolsparesonline.com
Maintenance
WARNING: Always disconnect the tool from the power supply, before cleaning or carrying out maintenance.
General inspection
Regularly check that all the fixing screws are tight. They may vibrate loose over time
- Repairs should be carried out by an authorised Silverline service centre.
Lubrication
- Lubricate all moving parts with a suitable lubricant spray, at regular intervals
Cleaning
WARNING: ALWAYS wear protective equipment including eye protection and gloves when cleaning this tool.
- Keep your tool clean at all times. Dirt and dust will cause internal parts to wear quickly, and shorten the device's service life
Clean the body of your tool with a soft brush, or dry cloth - Never use caustic agents to clean plastic parts. If dry cleaning is not sufficient, a mild detergent on a damp cloth is recommended
Water must never come into contact with the tool - Ensure the tool is thoroughly dry before using it
If available, use clean, dry, compressed air to blow through the ventilation holes (where applicable)
Brushes
Over time the carbon brushes inside the motor may become worn
- Excessively worn brushes may cause loss of power, intermittent failure, or visible sparking
If you suspect that the brushes may be worn, have them replaced at an authorised service centre
Contact
For technical or repair service advice, please contact the helpline on (+44) 1935 382 222
Web: silverlinetools.com/en-GB/Support
UK Address:
Toolstream Ltd.
Boundary Way
Lufton Trading Estate
Yeovil, Somerset
BA22 8HZ, United Kingdom
EU Address:
Toolstream B.V.
De Keten
00004
5651GJ
Eindhoven, Netherlands
Storage
- Store this tool carefully in a secure, dry place out of the reach of children
- For long-term storage, remove batteries and store separately
Disposal
Li-ion batteries should not be disposed of with household waste. If you do not know of a li-ion battery recycling centre in your area, contact your local authority or original dealer for advice on disposal of li-ion batteries.
Always adhere to national regulations when disposing of power tools that are no longer functional and are not viable for repair.
- Do not dispose of power tools, batteries or other waste electrical and electronic equipment (WEEE), with household waste
- Contact your local waste disposal authority for information on the correct way to dispose of power tools and batteries
Troubleshooting
| Problem Possible cause Solution | ||
| Red LED (13) and Green LED (14) do not illuminate to indicate the Battery (7) is correctly charging | Battery not correctly connected to Battery Charger (12) | Clean battery socket of Battery Charger and battery contacts and fully slide on to Battery Charger so it clicks in a locked position |
| Battery Charger not powered Recheck mains connection | ||
| Battery pack has low capacity | Battery not being fully charged | Do not remove Battery until a full charge is indicated |
| Battery pack has been charged over 100 times and capacity has started to reduce | This is normal for battery packs. Contact your Silverline dealer to purchase a replacement battery pack | |
| Impact driver cannot be switched ON (ON/OFF Switch (9) does not move) | The Direction Switch (4) may be in the middle (locked) position Slide the Direction Switch either to the left or right | |
| Impact driver does not start when Trigger Switch is depressed | Battery completely discharged | Recharge Battery or replace with a fully charged Battery |
| Defective Battery Replace Battery | ||
| Tool defective Contact your dealer or authorised Silverline service centre | ||
Silverline Tools Guarantee
This Silverline product comes with a 3 year guarantee
Register this product at www.silverlinetools.com within 30 days of purchase in order to qualify for the 3 year guarantee. Guarantee period begins according to the date of purchase on your sales receipt.
Registering your purchase
Registration is made at silverlinetools.com by selecting the Guarantee Registration button. You will need to enter:
- Your personal details
Details of the product and purchase information
Once this information is entered your guarantee certificate will be created in PDF format for you to print out and keep with your purchase.
Terms & Conditions
Guarantee period becomes effective from the date of retail purchase as detailed on your sales receipt.
PLEASE KEEP YOUR SALES RECEIPT
If this product develops a fault within 30 days of purchase, return it to the stockist where it was purchased, with your receipt, stating details of the fault. You will receive a replacement or refund.
If this product develops a fault after the 30 day period, return it to:
Silverline Tools Service Centre
PO Box 2988
Yeovil
BA21 1WU, UK
The guarantee claim must be submitted during the guarantee period.
You must provide the original sales receipt indicating the purchase date, your name, address and place of purchase before any work can be carried out.
You must provide precise details of the fault requiring correction.
Claims made within the guarantee period will be verified by Silverline Tools to establish if the deficiencies are related to material or manufacturing of the product.
Carriage will not be refunded. Items for return must be in a suitably clean and safe state for repair, and should be packaged carefully to prevent damage or injury during transportation. We may reject unsuitable or unsafe deliveries.
All work will be carried out by Silverline Tools or its authorized repair agents.
The repair or replacement of the product will not extend the period of guarantee
Defects recognised by us as being covered by the guarantee shall be corrected by means of repair of the tool, free of charge (excluding carriage charges) or by replacement with a tool in perfect working order.
Retained tools, or parts, for which a replacement has been issued, will become the property of Silverline Tools.
The repair or replacement of your product under guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.
What is covered:
The repair of the product, if it can be verified to the satisfaction of Silverline Tools that the deficiencies were due to faulty materials or workmanship within the guarantee period.
If any part is no longer available or out of manufacture, Silverline Tools will replace it with a functional replacement part.
Use of this product in the EU.
What is not covered:
Silverline Tools does not guarantee repairs required as a result of:
Normal wear and tear caused by use in accordance with the operating instructions eg blades, brushes, belts, bulbs, batteries etc.
The replacement of any provided accessories drill bits, blades, sanding sheets, cutting discs and other related items.
Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the product.
Use of the product for anything other than normal domestic purposes.
Change or modification of the product in any way.
Use of parts and accessories which are not genuine Silverline Tools components.
Faulty installation (except installed by Silverline Tools).
Repairs or alterations carried out by parties other than Silverline Tools or its authorized repair agents.
Claims other than the right to correction of faults on the tool named in these guarantee conditions are not covered by the guarantee.
Battery Guarantee
Silverline batteries are guaranteed for 30 days. If a defect occurs on a registered battery during the term of the Battery Guarantee, due to material or manufacturing fault, then Silverline will replace it free of charge. This guarantee does not apply to commercial use nor does it extend to normal wear and tear or damage as a result of accident, abuse or misuse.
Introduction
Silverline Tools Service Centre
PO Box 2988
Yeovil
BA21 1WU, GroBbritannien
Silverline Tools Service Centre
PO Box 2988
Yeovil
BA21 1WU, GB
Silverline Tools Service Centre
PO Box 2988
Yeovil
BA21 1WU, GB
Silverline Tools Service Centre
PO Box 2988
Yeovil
BA21 1WU, UK
EN 3 Year Guarantee. Register online within 30 days. Terms and Conditions apply.