VIEWSONIC VBWPS001 - Monitor

VBWPS001 - Monitor VIEWSONIC - Free user manual and instructions

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USER MANUAL VBWPS001 VIEWSONIC

  • ViewSonic IFP/CDE series device with vCast installed and acvated.
  • VB-WPS-001: Device(s) supports fully-featured USB Type-C funcon cover USB & DP port
  • VB-WPS-003: Device(s) support HDMI & USB Type-A NOTE:ᅠ For BYOM feature: ViewSonic IFP/CDE series device connected with VB-CAM-201 webcam. Pairing Windows PC and MacBook Pairing VB-WPS-001 Figure 1 VB-WPS-003 Figure 2

1. Plug-in the ViewBoard® Cast Buon into your Windows

PC or MacBook to pair.

  • For VB-WPS-001: Please plug-in to the USB Type C port (Figure 1).
  • For VB-WPS-003: Please plug-in to both the HDMI out and USB Type A ports (Figure 2).

2. If it is the rst me to pair the ViewBoard® Cast Buon

with your Windows PC, please double click “ViewBoard Cast.exe” in: PC > CD Drive > ViewBoard Cast. NOTE:ᅠ If running on a MacBook, please enter the user password to access the applicaon installaon permission. English3

3. For PC, with the applicaon installed, ViewBoard® Cast

will launch automacally aer the ViewBoard® Cast Buon is plugged into the PC.

4. The pairing dialogue box will pop up on your PC. Please

enter the Network Name, Password, and the vCast IP address shown on the IFP/CDE device(s) home screen.

5. Click OK to complete the pairing of the ViewBoard® Cast

Buon and the IFP/CDE device(s) (Figure 3). Figure 3

6. Remove the ViewBoard® Cast Buon and then plug it in

again to start sharing (Figure 4). Figure 44

7. If the ViewBoard® Cast Buon has been paired, and you

would like to pair it with another IFP/CDE device, please click the “Pairing-Switch Buon” at the boom right corner (Figure 5) and re-enter the network informaon to re-pair the ViewBoard® Cast Buon (Figure 6). Aer the ViewBoard® Cast Buon is re-paired, please remove it and plug it in again to start sharing. Figure 5 Figure 6 ViewBoard IFP/CDE Pairing You can also plug-in the ViewBoard® Cast Buon into IFP/ CDE device(s) to pair if the IFP/CDE device(s) is connected to a LAN (Ethernet cable). For VB-WPS-001:

1. Aach the USB Type C to USB Type A adapter to the VB-

WPS-001 ViewBoard® Cast Buon (Figure 7).

2. Then plug the ViewBoard® Cast Buon into the IFP/CDE

device’s USB port for pairing. Figure 7 NOTE:ᅠ The USB Type C to USB Type A adapter is for oponal IFP/CDE device pairing only.5 For VB-WPS-003:

2. A “Pairing” dialogue box will appear.

3. Enter the Network Name and Password, then select

Save to pair (Figure 8). Figure 8 Screen Sharing Figure 1 Figure 3 Figure 4 Figure 2 NOTE:ᅠ Ensure the ViewBoard® Cast Buon is plugged into your Windows PC/MacBook.6

1. When the ViewBoard® Cast Buon is connecng to

your device, the LED indicator will be ashing blue. Your device is ready for screen sharing when the LED indicator changes to stac blue (Figure 1).

2. Tap the buon of the ViewBoard® Cast Buon to

share your device’s screen to another display. The LED indicator will change from blue to white when it’s successfully connected and sharing (Figure 2).

3. If the LED indicator only ashes white and fails to

connect, please ensure the IFP/CDE device(s) are working correctly and that the pairing informaon is entered correctly (Figure 3 and 4). BYOM Introducon ViewBoard Cast Buon’s advanced feature of BYOM (Bring your Your Own Meeng) lets you use your own laptop to host a video conference with your preferred conferencing soware (e.g., Microso Teams, Zoom, and Google Meet). You can extend your meeng to a ViewSonic IFP/CDE series device, opmizing workplace producvity. Tap to share screen In-room Participants USB Type-A / Type-C RJ45 Organization Network Remote Participant Remote Participant NOTE:ᅠ ViewSonic IFP/CDE series device with built-in or external USB VB-CAM-201 webcam is required to use this feature.7 How to Use the BYOM feature

1. Plug the ViewBoard Cast Buon into your laptop.

2. Start the vCast or the vCastPro and wait for the

ViewBoard Cast Buon to connect with the camera. NOTE:ᅠ Connecon to the camera is established when the camera icon on the ViewBoard Cast changes from gray to white. Figure 1 Figure 2

3. Start a meeng on Microso Teams, Zoom, or Google

Meet from your laptop.

4. Tap the ViewBoard Cast Buon to share content onto

the ViewBoard IFP/CDE device.

5. Select “ViewBoard Cast” as your Microphone/Speaker

source and “ViewBoard Webcam” as your Camera source from the conferencing soware NOTE:ᅠ Refer to the screenshots on the next page.8 Conferencing Software Audio and Video Settings Microsoft Teams Audio Video Google Meet Audio Video Zoom Audio Video9 Network informaon

  • Wi-Fi: 802.11ac 5GHz channel for table on non-DFS channels in your country. NOTE:ᅠ In the USA, channels are 36~48 and 149~165.
  • Bandwidth: At least 10Mbps in a typical deployment. Latency shall be less than 50ms for HD video streaming, more than 10Mbps is required.
  • OTA service: Server Port: TCP 443 Server FQDN Name: hps://vcastupdate.viewsonic.com10 Appendix Troubleshoong This secon describes some common problems that you may experience when using the ViewBoard Cast Buon. NOTE:ᅠ Please contact your sales representave or IT department if you are experiencing any further problems. Problem or Issue Possible Solutions ViewBoard Cast Buon is not pairing with IFP/CDE device
  • Check that the ViewBoard Cast Buon is plugged into your laptop.
  • Check that the LED indicator changes to stac blue. LED indicator is only ashing white
  • Check that the IFP/CDE device is working correctly.
  • Verify that the pairing informaon is entered correctly. IFP/CDE device cannot be found in the conferencing soware
  • Re-plug the USB webcam into the IFP/CDE device and restart the IFP/CDE device. Audio and/or video is not outpung from the IFP/CDE device
  • Check the device sengs of the conferencing soware.
  • Check the volume sengs of the laptop and the IFP/CDE device.
  • Restart the IFP/CDE device. Audio and/or video stops working during the conference
  • Check that the network signal is strong.
  • Check device sengs in the conferencing soware.
  • Re-pair the ViewBoard Cast Buon with the IFP/CDE device.
  • Restart the vCast or vCastPro and reconnect your laptop to the IFP/CDE device.11 Problem or Issue Possible Solutions Bad audio and/or video quality through the IFP/CDE device
  • Ensure the Wi-Fi network signal strength is good.
  • Use 5GHz channel. The allocated bandwidth must be at least 10Mbps or higher.
  • The network status of Buon and IFP/ CDE devices can be detected through the one-key diagnosis funcon.
  • SOP: Run the ViewBoard Cast program> Click the “Seng” icon> Select “One-key diagnosis”> Click “Start” on the One-Key Diagnosis page.
  • Restart vCast or vCastPro.12 Problem or Issue Possible Solutions “NO DISPLAYPORT SIGNAL” or “NO HDMI SIGNAL” is displayed on IFP/CDE aer screen cast
  • Use the “one-key diagnosis” funcon to check whether the PC port (Type-C or HDMI port) that the buon is plugged into can acquire image normally.
  • If you are using VB-WPS-001, please make sure that the Type-C port of the computer supports DP image output.
  • If the Type-C port of the computer supports DP image output, please re-plug it into the PC and try again. It may be that the cable plug into the Type-C port is unstable and causes no image output. Remote parcipant hears an echo when speaking
  • Avoid placing the webcam (with microphone) or microphone next to the speaker.
  • Avoid facing the webcam (with microphone) or microphone toward the speak.
  • Reduce the microphone volume to max. 100% if needed.
  • Adjust the volume of the IFP/CDE device to 30% or less.
  • Adjust your laptop volume to 70% or less. Volume is too low
  • Verify that your microphone is not muted on the OS audio sengs.
  • Increase the microphone volume in the OS audio seng.
  • Update the webcam or speaker to the latest rmware.13 Problem or Issue Possible Solutions If you encounter other issue that cannot be solved, please explain the issue phenomenon or take a video, and acquire the log for us to analyze
  • SOP: Reproduce the issue> Click the “Seng” icon> Select “Acquire log”> Aer Acquire the logs, click “Open logs” and copy dongle.txt and log.zip to us.14 Regulatory and Service Informaon Compliance Informaon This secon addresses all connected requirements and statements regarding regulaons. Conrmed corresponding applicaons shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operaon is subject to the following two condions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operaon. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular installaon. If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separaon between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.15 Canadian Regulatory Statements This device complies with Industry Canada license-exempt RSS standard(s). Operaon is subject to the following two condions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operaon of the device. CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/ EU. The following informaon is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Direcve 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collecon systems according to local law.16 Enhedskrav
  • Wi-Fi: 802.11ac 5GHz channel for table on non-DFS channels in your country. NOT:ᅠ In the USA, channels are 36~48 and 149~165.
  • Bandwidth: At least 10Mbps in a typical deployment. Latency shall be less than 50ms for HD video streaming, more than 10Mbps is required.

(DISPLAYPORT SİNYALİ

  • Bandwidth: At least 10Mbps in a typical deployment. Latency shall be less than 50ms for HD video streaming, more than 10Mbps is required.

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Product information

Brand : VIEWSONIC

Model : VBWPS001

Category : Monitor