External SSD Business - Hard Drive INTENSO - Free user manual and instructions

Product Type	External SSD drive
Brand	Intenso
Model	External SSD Business
Dimensions	114 x 40 x 9 mm
Interface	USB 3.1 Gen.1 (backward compatible with USB 3.0/2.0)
Transfer speed	Up to 5 Gbit/s (USB 3.1 Gen.1)
Capacity	Not specified (varies by model) Common examples: 120 GB, 240 GB, 480 GB
Weight	Approximately 50 g (estimated)
Power supply	USB bus-powered
Operating temperature	5°C to 40°C
Compatible operating systems	Windows 7, 8, 8.1, 10; Mac OS 10.x
Package contents	External SSD, USB 3.1 Type C cable, USB A to Type C adapter, user manual
LED indicator	Solid: connected; flashing: read/write
Intended use	Data storage for PCs, laptops, Ultrabooks, Macs
Warranty	2 years (excluding data loss)
Maintenance and cleaning	Do not expose to moisture, dust, or extreme heat. Clean with a dry cloth
Safety	Do not open the casing; keep out of reach of children; avoid shocks
Spare parts and repairability	Not user-repairable; contact Intenso customer service for repairs

Frequently Asked Questions - External SSD Business INTENSO

How to connect the Intenso external SSD to a computer?

Connect the provided USB Type C cable to the computer's Type C port. For a USB A port, use the included Type C to USB A adapter. The system will automatically detect the new hardware and install drivers.

Is the SSD compatible with Windows and Mac?

Yes, it is compatible with Windows 7/8/8.1/10 and Mac OS 10.x. It also works with other systems via generic USB drivers.

Do I need to install software to use the SSD?

No, the SSD is ready to use: it is automatically recognized as an external drive. No software is needed.

How to safely remove the SSD?

Use the 'Eject' function of your operating system before disconnecting. Wait until the LED stops flashing to avoid data loss.

What to do if the SSD is not recognized?

Check the USB connection and try another port. Make sure your system is compatible. If the problem persists, contact Intenso support.

Can the SSD be used as a boot drive?

Yes, it can be used as a boot drive if your system supports booting via USB (e.g., Windows To Go, Mac OS).
Note: Speed depends on the USB interface.

What is the actual transfer speed of the SSD?

The theoretical maximum speed is 5 Gbit/s (USB 3.1 Gen.1). In practice, the speed depends on your hardware and file type.

How to maintain the external SSD?

Avoid moisture, dust, shocks, and extreme temperatures. Clean the casing with a soft dry cloth.

What does the Intenso warranty cover?

The 2-year warranty covers hardware and manufacturing defects. It does not cover data loss, normal wear and tear, accidental damage, or improper use.

How to contact Intenso customer support for an issue?

You can reach technical support by email at [e-mail] or by phone at [phone] (Monday to Friday, 9:00 AM - 4:30 PM). For RMA returns, write to [e-mail].

USER MANUAL External SSD Business INTENSO

Declaration of conformity 2

General 2

Use

System requirements 3

Connecting the external SSD 3

Removing the external SSD 3

Safety instructions 4

Technical data 5

Disposal 5

Exclusion of liability 5

Guarantee conditions and complaints procedure 6

OVERVIEW

Delivery scope

1

2

3

Intenso USB 3.1 Gen.1 Super Speed 5 Gbps external SSD (downwards compatible)
USB 3.1 Type C extension cable
3 Type C to USB A adapter
4 Operating instructions

Declaration of conformity

The CE marking says that this product meets the requirements of all EU Directives applicable for this product.

GENERAL

About these instructions

Read these instructions carefully and please observe and heed all references made in these instructions to guarantee a long life and reliable use of the device. Please keep these instructions ready to hand and pass them on to other users of the device.

Intended use

The main purpose of this external SSD is the storage of data from PCs, Notebooks, Ultrabooks or MAC computers. This product is not intended for commercial use or for medical and special applications, where the failure of the product can cause injuries, mortalities or considerable material damages. In the case of use which does not correspond to the intended use, the liability expires. The opening as well as conversion of the device and the use of additional devices and accessories, which are not approved by us, must be refrained from. Do not use the external SSD under extreme ambient conditions and observe the safety instructions. Non-observation of the information and safety instructions in these Instructions is deemed as non-observation of the intended use and leads to expiry of the liability and can lead to personal or material damages.

USE

System requirements

This external SSD is compatible with the operating systems MS Windows 7 / 8 / 8.1 / 10 and Mac OS 10.x.

*Trademarks: Windows 7/8/8.1/10 are registered trademarks of the Microsoft Corporation. Macintosh and MAC are registered trademarks of Apple Computer. All brands and third party names are the property of the respective user.

Notes:

For the operation of the USB 3.1 Gen. 1 an USB 3.1 Gen. 1 interface is needed. The external SSD offers a downward compatibility with previous USB standards (the included USB A adapter may be necessary).

The hardware configuration of your PC and the used operating system can influence the compatibility of the external SSD.

Connecting the external SSD

For the connection of the external SSD to your computer, you have simply to plug the type C connector into an available type C port on your computer. If needed, use the supplied USB extension cable. For the connection of the external SSD to a USB A port on your computer, please use the supplied type C to USB A adapter.

The computer recognizes the "new hardware" and installs the driver automatically. Wait until the driver installation is completed. In the "workplace" there is now another drive with the designation "Intenso" available.

As soon as the external SSD is connected with the computer, the LED lights up. The LED flashes when a write or read operation is carried out.

Removing the external SSD

Depending on the used operating system, the hard drive must be logged off before the connection to the computer is interrupted. For further details please refer to the Help Section of your operating system provider. The device may not be removed when it is still being accessed (flashing LED). This can lead to damages and/or data loss. Please close all the files located on the hard drive (photos, documents, etc.) before removing the hard drive.

SAFETY INSTRUCTIONS

Dangers for children and persons with restricted physical, sensory or mental abilities:

Children often underestimate dangers or do not recognise them at all. This device is not intended to be used by persons (including children) with restricted sensory, physical or mental abilities or lack of experience and/or knowledge, unless they are supervised by a person responsible for their safety or received instructions from the person on how to use the device and they have understood the resultant dangers. Unsupervised children should not have access to the device. Make sure that children do not play with the device. Do not leave the enclosed adapter unattended, because there is a risk of suffocation if it is swallowed.

General

The device may not be exposed to spray or dripping water.

Vessels filled with liquid (vases, glasses or similar) may not be placed on the device. There is danger that the vessel tips over and the liquid impairs the electrical safety.

Do not operate this device with wet hands.

Do not insert any items, which are not intended for its use, into the openings of the device. This could lead to an electrical short-circuit and a resultant fire.

Do not block or cover the openings of the product.

Under no circumstances use the device in the case of visible damages on it or the USB cable.

When positioning the device, pay attention that no one can tread on the cable or trip over it. Do not place any objects onto the cable.

Carry out data backups frequently to avoid a possible data loss.

Data recovery is not part of the guarantees and cannot be conducted by our Service Centre!

Keep the device away from any type of moisture and avoid dust, heat and direct sunlight.

Do not open the housing of the device and do not disassemble it into its component parts. Do not try to repair it yourself. The guarantee expires in this case.

Avoid using the device in strongly magnetized areas such as, for example, in the direct proximity of TV sets, loudspeakers, etc. to avoid data loss or other malfunctions.

During operation pay attention to a vibration-free base to avoid damages.

TECHNICAL DATA

EXTERNAL USB 3.1 GEN.1 SSD
Dimensions: 114 x 40 x 9 mm
Ready for operation: between 5°C and 40°C
Transfer rate: max. 5 GBit/sec (USB 3.1 Gen.1)
Capacity calculation: 1 MB = 1,000,000 bytes/1 GB = 1,000,000,000 bytes

DISPOSAL

Disposal of old electronic equipment: The devices marked with this symbol are subject to the European Directive 2012/19/EC. All electrical appliances and old electrical appliances must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. You avoid environmental damage with the proper disposal of old electrical equipment.

Packaging: Packaging is raw material. The packaging material of this product is suitable for recycling and can be re-used. Please pay attention to the local recycling provisions when disposing of any materials.

EXCLUSION OF LIABILITY

The firmware and/or hardware may be changed at any time without prior notice. For this reason it is possible that parts of these instructions, technical data and images in this documentation differ slightly from the product in your possession. All points described in these instructions only serve the purpose of clarification and must not inevitably correspond to a certain situation. Legal claims cannot be made on the basis of these instructions.

GUARANTEE CONDITIONS AND COMPLAINTS PROCEDURE

Dear Customer,

Our highest priority is customer satisfaction. If, despite our strict IHQ quality guidelines, you discover any deficiencies in your Intenso product, then in addition to your legal guarantee rights, Intenso International GmbH (guarantor) grants you a voluntarily, two-year guarantee for this product in accordance with the following conditions: Intenso International GmbH guarantees that the product is free of material and manufacturing defects if the product is used in accordance with the operating manual.

In a guarantee claim, Intenso International GmbH shall, at its own discretion, either repair or replace the product or defective parts of the product. Intenso International GmbH does not commit to any services that go above and beyond this, for example compensation for damages or expenses. The guarantee does not constitute liability on the part of Intenso International GmbH for the loss of data. The guarantee applies for two years after purchase by the end consumer and buyer (guarantee period). The sales receipt must be kept and a copy submitted to determine the guarantee period. The guarantee services are available to you in the countries of the European Economic Area (EEA) as well as in Switzerland (territorial scope).

Guarantee claims are excluded in the following cases:

failure to observe the operating manual
- wear of parts that wear out over the course of time, such as batteries for example
misuse or improper handling, installation or use
vibrations or electrostatic discharge of the product, the effects of heat or moisture on the product that are outside the product specifications
damage, scratches or wear
unauthorised changes, opening the housing, interventions or repairs
damage from other devices, force majeure or transport

For smooth processing in a guarantee claim (complaint), we ask you to observe the following points:

1. Request an RMA number for the return shipment (Intenso return document). It can be obtained on the homepage, by e-mail or via the service hotline.

Email (technical support): [e-mail]

Email (RMA number): [e-mail]

Internet: www.intenso-international.de

Phone (technical support): +49 (0) 4441 - 999 111

(weekdays 9am - 4.30pm)

1. After a review and release, you will receive the corresponding Intenso return document within three workdays (by e-mail or fax). This document is valid for 14 days and authorises you to send the product back. We do not grant any entitlements by accepting the product. They only come about after completion of a final assessment of the complaint.
2. If the product subject to complaint is no longer in our product range, we will offer you a comparable article as a replacement product. If you are not in agreement with the replacement product, then we ask you to process the complaint via the sales outlet from where you originally purchased the product.
3. Important: Pack the product including the copy of the sales receipt and all the accessories in a way that is safe to transport. The RMA number must be clearly visible on the package. The package must have sufficient postage. Intenso International GmbH only accepts return shipments that comply with all these conditions.
4. A return shipment of foreign articles that were sent in by mistake is not possible.
5. The processing time for complaints can be up to four weeks.
6. Please send the package to the following address of the guarantor

INTENSO INTERNATIONAL GMBH I Service Center (your RMA number)

Chere cliente, cher client,

(Dias uteis, das 9h as 16h30)

INTENSO INTERNATIONAL GMBH I Service Center (Vase c. RMA)

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   Email (Homep RMA): [e-mail]
   Internet: www.intenso-international.de
   TeneoH (TexHnuecka noepkka): [phone] (cnoHeJIbHNKa no pHTNUY-c 9:0016:30)
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7. Пожалуноста, OTпраьтесьлку по сдениему adpecу rapaHTодаел: INTENSO INTERNATIONAL GMBH I Service Center (Baw Homep RMA) Kopernikusstraße 12-14 I D-49377 Vechta