INTENSO TX500 - Hard Drive

TX500 - Hard Drive INTENSO - Free user manual and instructions

Find the device manual for free TX500 INTENSO in PDF.

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Product type External SSD hard drive
Brand Intenso
Model TX500
Interface USB 3.2 Gen 2x1 Super Speed (10 Gbit/s), backward compatible with previous USB standards
Connector USB Type-C (cable included with USB A adapter)
Dimensions (L x W x H) 94 x 54 x 10.5 mm
Operating temperature 5°C to 40°C
Max transfer rate 10 Gbit/s (USB 3.2 Gen 2x1)
System compatibility Microsoft Windows 8 or later, Mac OS 10.x or later
Power supply Via USB port (bus-powered)
Package contents External SSD hard drive, USB Type C to USB A adapter cable, user manual
Activity LED LED solid when operating, flashing during transfers
Safety Detailed safety instructions in the manual; regular backup recommended
Care and cleaning Clean with a soft, dry cloth; avoid any liquids
Repairability Not user-serviceable; contact customer service
Customer service INTENSO INTERNATIONAL GMBH, email support@intenso-international.de
Regulatory information CE marking, WEEE directive 2012/19/EC

Frequently Asked Questions - TX500 INTENSO

How to connect the Intenso TX500 external SSD hard drive?
Use only the supplied USB cable. Connect the USB 3.2 connector to the SSD and the other end to your computer. The computer automatically detects the new hardware and installs the driver. A drive named 'Intenso' appears in My Computer.
Which operating systems are compatible with the TX500?
The external SSD hard drive is compatible with Microsoft Windows 8 or later and Mac OS 10.x or later.
How to safely remove the external SSD hard drive?
Before disconnecting the cable, eject the drive via the operating system (e.g., right-click on the drive and select 'Eject'). Never remove the drive while the LED is flashing, as this may damage the device or cause data loss.
What to do if the computer does not detect the SSD?
Check that the USB cable is properly connected and that the USB port works. Try another USB port. Make sure your operating system is up to date and compatible (Windows 8 or Mac OS 10.x minimum). If the problem persists, contact technical support.
What are the maximum transfer rates of the TX500?
The maximum transfer rate is 10 Gbit/s via the USB 3.2 Gen 2x1 interface. Actual performance may vary depending on system configuration.
Is the external SSD hard drive compatible with older USB standards?
Yes, it is backward compatible with USB 3.0, USB 2.0, and USB 1.1 standards. However, speeds will be limited to the speed of the port used.
How to maintain the external SSD hard drive?
Clean the enclosure with a soft, dry cloth. Avoid moisture, dust, excessive heat, and direct sunlight. Do not open the enclosure. Perform regular backups to prevent data loss.
What to do in case of data loss?
Data recovery is not part of the warranty and is not provided by customer service. It is strongly recommended to regularly back up your important files to another medium.
How to contact Intenso customer service?
You can reach technical support by email at support@intenso-international.de or by phone at +49 (0) 4441 – 999 111 (Mon-Thu 9am-4:30pm, Fri 9am-2pm). For RMA returns, write to rma@intenso-international.de.
Can the SSD hard drive be repaired by the user?
No, the device must not be opened or modified. Any attempt to repair voids the warranty. In case of malfunction, contact customer service.

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Download the instructions for your Hard Drive in PDF format for free! Find your manual TX500 - INTENSO and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. TX500 by INTENSO.

USER MANUAL TX500 INTENSO

natural_image Black rectangular electronic device labeled 'Intenso' with textured surface and small port (no other text or symbols visible)

INTENSO TX500 - 1

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Please read this manual carefully and observe and follow all the instructions mentioned in it to ensure a long service life and reliable use of the device. Keep this manual handy and pass it on to other users of the device.

USER MANUAL

Overview 2

Scope of delivery 2

Declaration of conformity 2

General 2

Use 3

System requirements .... 3

Connecting the external SSD 3

Removing the external SSD 3

Safety Instructions 4

Service/Distributor 5

Technical data 5

Disposal 5

Exclusion of liability.... 5

OVERVIEW Scope of delivery

INTENSO TX500 - OVERVIEW Scope of delivery - 1

1 Intenso USB 3.2 Gen 2x1 Super Speed 10 Gbps external SSD (downwards compatible)

2 USB 3.2 USB-C cable USB-C to USB-A cable

Operating instruction

Please check whether the contents of the packaging (see also graphic at the beginning of the manual on page 2) are complete and undamaged. If this is not the case, please contact the seller or our service department:

rma@intenso-international.de

Declaration of conformity

INTENSO TX500 - Declaration of conformity - 1

The CE marking says that this product meets the requirements of all EU Directives applicable for this product.

GENERAL

About these instructions

Please read this manual carefully and observe and follow all the instructions mentioned in it to ensure a long service life and reliable use of the device. Keep this manual handy and pass it on to other users of the device.

Intended use

The main purpose of this external SSD is the storage of data from PCs, Notebooks, Ultrabooks or MAC computers. This product is not intended for commercial use or for medical and special applications, where the failure of the product can cause injuries, mortalities or considerable material damages. In the case of use which does not correspond to the intended use, the liability expires. The opening as well as conversion of the device and the use of additional devices and accessories, which are not approved by us, must be refrained from. Do not use the external SSD under extreme ambient conditions and observe the safety instructions. Non-observance of the information and safety instructions in these Instructions is deemed as non-observance of the intended use and leads to expiry of the liability and can lead to personal or material damages.

USE

System requirements

This external SSD is compatible with the operating systems MS Windows 8 or later and Mac OS 10.x or later.

*Trademarks: Windows 8 is registered trademark of Microsoft Corporation. Macintosh and MAC are registered trademarks of Apple Computer. All brands and third party names are the property of the respective user.

Notes:

For the operation of the USB 3.2 Gen. 2x1 an USB 3.2 Gen. 2x1 interface is needed. The external SSD offers a downward compatibility with previous USB standards.

The hardware configuration of your PC and the used operating system can influence the compatibility of the external SSD.

Connecting the external SSD

INTENSO TX500 - Connecting the external SSD - 1

text_image USB 3.2 USB 3.2 USB-C (Intenso)

To connect the external SSD to your computer, please only use the supplied USB cable. Connect the USB 3.2 connector to the Intenso SSD and the USB 3.2 connector of the other cable end to your computer.

The computer recognizes the “new hardware” and installs the driver automatically. Wait until the driver installation is completed. In the “workplace” there is now another drive with the designation “Intenso” available.

As soon as the external SSD is connected with the computer, the LED lights up. The LED flashes when a write or read operation is carried out.

Removing the external SSD

Depending on the used operating system, the external SSD must be logged off before the connection to the computer is interrupted. For further details please refer to the Help Section of your operating system provider. The device may not be removed when it is still being accessed (flashing LED). This can lead to damages and/or data loss. Please close all the files located on the external SSD (photos, documents, etc.) before removing the external SSD.

SAFETY INFORMATION

Dangers for children and persons with restricted physical, sensory or mental abilities:

Children often underestimate dangers or do not recognise them at all. This device is not intended to be used by persons (including children) with restricted sensory, physical or mental abilities or lack of experience and/or knowledge, unless they are supervised by a person responsible for their safety or received instructions from the person on how to use the device and they have understood the resultant dangers. Unsupervised children should not have access to the device. Make sure that children do not play with the device.

General safety instructions

The device may not be exposed to spray or dripping water.

Do not place containers filled with liquids (vases, glasses, etc.) on the device or in its immediate vicinity. There is a risk that the container will tip over and the liquid will affect the electrical safety.

Do not operate this appliance with wet hands.

Do not insert any items, which are not intended for its use, into the openings of the device. This could lead to an electrical short-circuit and a resultant fire.

Do not block or cover the openings of the product.

Do not use the device if there is visible damage to the device itself or to the USB cable.

When positioning the device, pay attention that no one can tread on the cable or trip over it. Do not place any objects onto the cable.

Carry out data backups frequently to avoid a possible data loss.

Data recovery is not part of the guarantees and cannot be conducted by our Service Centre!

Keep the device away from any type of moisture and avoid dust, heat and direct sunlight.

Do not open the housing of the device and do not disassemble it into its component parts. Do not try to repair it yourself. The guarantee expires in this case.

Avoid using the device in strongly magnetized areas such as, for example, in the direct proximity of TV sets, loudspeakers, etc. to avoid data loss or other malfunctions.

During operation pay attention to a vibration-free base to avoid damages.

SERVICE / DISTRIBUTOR

INTENSO INTERNATIONAL GMBH | Kopernikusstraße 12-14 | 49377 Vechta

Email (technical support): support@intenso-international.de

Email (RMA number): rma@intenso-international.de

Internet: www.intenso.eu

Telephone (technical support): +49 (0) 4441 - 999 111 (Mon. - Thur. 09:00 - 16:30;

Fri. 09:00 – 14:00)

TECHNICAL DATA

EXTERNAL SSD USB 3.2 GEN 2x1 SSD
Dimensions: 94 x 54 x 10.5 mm
Ready for operation: between 5°C and 40°C
Transfer rate: max. 10 GBit/sec (USB 3.2 Gen.2x1)
Capacity calculation: 1 MB = 1,000,000 bytes1 GB = 1,000,000,000 bytes

DISPOSAL

INTENSO TX500 - SERVICE / DISTRIBUTOR - 1Disposal of old electronic equipment:The devices marked with this symbol are subject to the European Directive 2012/19/EC. All electrical appliances and old electrical appliances must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. You avoid environmental damage with the proper disposal of old electrical equipment.
INTENSO TX500 - SERVICE / DISTRIBUTOR - 2Packaging:Packaging is raw material. The packaging material of this product is suitable for recycling and can be re-used. Please pay attention to the local recycling provisions when disposing of any materials.

EXCLUSION OF LIABILITY

Changes to the firmware and / or hardware can be made at any time without prior notification. For this reason it is possible that parts of the manual, technical data and images in this documentation may deviate slightly from the product in your hand. All products described in this manual are only for the purpose of clarification and must not necessarily match any certain situation. No claims can be made based on this manual.

INTENSO TX500 - EXCLUSION OF LIABILITY - 1

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MANUAL DE INSTRUÇÕES

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Product information

Brand : INTENSO

Model : TX500

Category : Hard Drive