BGA 100 - Blower STIHL - Free user manual and instructions

USER MANUAL BGA 100 STIHL

This instruction manual is protected by copyright. All rights reserved, especially the rights to reproduce, translate and process with electronic systems. Contents 1 Introduction

2.2 Symbols used with warnings in the text

3.2 Carrying Systems

4.4 Clothing and Equipment

4.10 Cleaning, Maintenance and Repairs

5 Preparing the Blower for Operation

5.1 Preparing the Blower for Operation

6.1 Mounting, Adjusting and Removing the Nozzle

7 Adjusting Blower for User

7.1 Using with STIHLAR Battery

7.2 Using with Carrying System

7.3 Using with AP Belt Bag with Connecting Cable

8 Inserting and Removing Connecting Cable Plug

8.1 Inserting the Connecting Cable Plug

8.2 Removing the Connecting Cable Plug

11.1 Holding and Controlling the Blower

11.2 Selecting Power Level

12 After Finishing Work

12.1 After Finishing Work

16 Maintenance and Repairs

16.2 Servicing and Repairing the Blower

17.1 Troubleshooting the Blower and Battery

19 Spare Parts and Accessories

19.1 Spare Parts and Accessories

21 EC Declaration of Conformity

English 1 Introduction Dear Customer, Thank you for choosing STIHL. We develop and manufacture our quality products to meet our customers’ requirements. The products are designed for reliability even under extreme conditions. STIHL also stands for premium service quality. Our specialist dealers guarantee competent advice and instruction as well as comprehensive service support. We thank you for your confidence in us and hope you will enjoy working with your STIHL product. Dr. Nikolas Stihl IMPORTANT: READ BEFORE USE AND KEEP IN A SAFE PLACE.

2.1 Applicable Documentation

Local safety regulations apply. ► Read, understand and save the following documents in addition to this instruction manual: – User instructions for STIHL AR battery – Instruction manual for AP belt bag with connecting cable – Safety notes and precautions for STIHLAP battery – Instruction manual for STIHLAL101, 300, 500 chargers – Safety information for STIHL batteries and products with built-in batteries: www.stihl.com/safety-data- sheets

2.2 Symbols used with warnings in the text

WARNING This symbol indicates dangers that can cause serious injuries or death. ► The measures indicated can avoid serious injuries or death. NOTICE This symbol indicates dangers that can cause damage to property. ► The measures indicated can avoid damage to property.

1 Nozzle Directs and concentrates the airstream. 1Introduction 2 Guide to Using this Manual This symbol refers to a chapter in this instruction manual. 3Overview 0000-GXX-4433-A1

English 3 Overview 2 Blower Tube Directs the airstream. 3 Retaining Latch Unlocks the trigger. It is also used to select the power level. 4LEDs The LEDs indicate the selected power level. 5 Trigger The trigger switches the blower on and off. 6 Control Handle For operating, controlling and carrying the blower. 7 Carrying Ring For attaching carrying system. 8 Socket Receptacle for connecting cable plug. 9 Intake Screen Protects the operator from moving parts inside the blower. # Rating Label with Serial Number

3.2 Carrying Systems

1 STIHLAR Battery Supplies power to the blower. 2 Connecting Cable Connects blower to the battery or “AP belt bag with connecting cable”. 3 Hip Padding Serves to secure blower to STIHL AR battery or the carrying system with built-in “AP belt bag with connecting cable”. 4 Connecting Cable Plug Connects blower to “AP belt bag with connecting cable” or an STIHL AR battery. 5 Carrying System with Built-In “AP Belt Bag with Connecting Cable” Supplies power to the blower.

English 4 Safety Precautions 6 “AP Belt Bag with Connecting Cable” Supplies power to the blower. 7 Shoulder Strap Serves to carry the blower. 8 Battery Belt with “AP Belt Bag with Connecting Cable” Supplies power to the blower.

Meanings of symbols that may be on the blower:

Meanings of warning signs on the blower:

The STIHL BGA 100 blower is designed for blow-sweeping leaves, grass, paper and similar matter. The blower may be used in the rain. Power to this blower is supplied by a STIHL AP battery in combination with the “AP belt bag with connecting cable” or a STIHL AR battery. Retaining latch unlocks the trigger in this position. Retaining latch locks the trigger in this position. Guaranteed sound power level according to directive 2000/14/EC in dB(A) in order to make sound emissions of products comparable. Do not dispose of the product with your household waste. 4 Safety Precautions Observe safety notices and take the necessary precautions. Read, understand and save the instruction manual.

Wear safety glasses. Confine long hair so that it cannot be sucked into the blower. Disconnect connecting cable plug from socket during work breaks, transport, storage, maintenance and repairs. Maintain safe distance. 5m (16 ft)0458-711-9621-A

English 4 Safety Precautions WARNING ￭ Batteries not explicitly approved for the blower by STIHL may cause a fire or explosion. This can result in serious or fatal injuries and damage to property. ► Use the blower with a STIHL AP battery in combination with the “AP belt bag with connecting cable” or an STIHL AR battery. ￭ Using the blower or the battery for purposes for which they were not designed may result in serious or fatal injuries and damage to property. ► Use the blower as described in this instruction manual. ► Use the battery as described in the instruction manual for the “AP belt bag with connecting cable” or the STIHL AR battery.

WARNING ￭ Users who have had no instruction cannot recognize or assess the risks involved in using the blower. The user or other persons may sustain serious or fatal injuries. ► If you pass the blower on to another person: Always give them the instruction manual. ► Make sure the user meets the following requirements: – The user must be rested. – The user must be in good physical condition and mental health to operate and work with the machine. If the user’s physical, sensory or mental ability is restricted, he or she may work only under the supervision of or as instructed by a responsible person. – The user must be legally recognized as an adult. – The user has received instruction from a STIHL servicing dealer or other experienced user before working with the blower for the first time. – The user must not be under the influence of alcohol, medication or drugs. ► If you have any queries: Contact your STIHL servicing dealer for assistance.

4.4 Clothing and Equipment

WARNING ￭ Long hair can be sucked into the blower during operation. This can result in serious injuries. ￭ Objects can be thrown through the air at high speed during operation. This can result in personal injury. ► Wear long trousers. ￭ Dust can be whipped up during operation: Whipped up dust can damage the respiratory passages and cause allergic reactions. ► Wear a respirator. ￭ Unsuitable clothing can snag on wood, brush or the blower. Not wearing personal protective equipment may result in serious injury. ► Wear snug-fitting clothing. ► Do not wear a scarf or jewelry. ► Read, understand and save the instruction manual. ► Tie up and confine long hair so that it cannot be sucked into the blower. ► Wear close-fitting safety glasses. Suitable glasses that have been tested and labeled in accordance with EN 166 or national standards are available from retailers.0458-711-9621-A

English 4 Safety Precautions ￭ Dust can be whipped up during operation: The dust generated may cause the blower to be electrostatically charged. If the blower is touched, there may be a static electricity discharge which can produce a mild electric shock. This can result in personal injury. ► Wear work gloves made of durable material. ￭ Wearing unsuitable footwear may cause you to slip or stumble. This can result in personal injury. ► Wear sturdy enclosed footwear with non-slip soles.

WARNING ￭ Innocent bystanders, children and animals are not aware of the dangers of the blower or flying debris. Innocent bystanders, children and animals may be seriously injured and damage to property may occur. ► Maintain a clearance of 5 meters from objects. ► Do not leave the blower unattended. ► Make sure that children cannot play with the blower. ￭ Electrical components of the blower can produce sparks. Sparks may cause a fire or an explosion in an easily combustible or explosive environment. This can result in serious or fatal injuries and damage to property. ► Do not work in an easily combustible or explosive environment.

The blower is in a safe condition if the following points are observed: – Blower is undamaged. – Blower is clean. – The controls function properly and have not been modified. – Only original STIHL accessories are fitted. – Accessories are properly mounted. WARNING ￭ If components do not comply with safety requirements, they will no longer function properly and safety devices may be rendered inoperative. This can result in serious or fatal injuries. ► Work only with an undamaged blower. ► If the blower is dirty: Clean the blower. ► Never modify your blower. Exception: Mounting a nozzle approved for this blower model. ► If the controls do not function properly: Do not work with the blower. ► Only fit original STIHL accessories designed for this blower model. ► Mount accessories as described in this instruction manual or the instructions supplied with the accessory. ► Never insert objects in the blower’s openings. ► If you have any queries: Contact your STIHL servicing dealer for assistance.

WARNING ￭ The user cannot concentrate on the work in certain situations. The user may stumble, fall and be seriously injured. ► Work calmly and carefully. ► If light and visibility are poor: Do not work with the blower. ► Operate the blower alone. ► Do not work above shoulder height. ► Watch out for obstacles. ► Do not allow bystanders, children or animals within 5 meters of the work area. 5m (16 ft)0458-711-9621-A

English 4 Safety Precautions ► Stand on the ground while working and keep a good balance. If it is necessary to work at heights: Use a lift bucket or a safe platform. ► If you begin to feel tired: Take a break. ► Blow sweep with the wind. ￭ Objects can be thrown through the air at high speed during operation. Bystanders and animals may be injured and damage to property may occur. ► Do not direct the air blast towards bystanders, animals or objects. ￭ If the behavior of the blower changes during operation or feels unusual, it may no longer be in a safe condition. This can result in serious injuries and damage to property. ► Stop work, remove the battery and contact your STIHL servicing dealer for assistance. ￭ Blower vibrations may occur during operation. ► Wear gloves. ► Take regular breaks. ► If signs of circulation problems occur: Seek medical advice.

WARNING ￭ The blower can turn over or move while being transported. This may result in personal injuries and damage to property. ► Push the retaining latch into position . ► Secure the blower with lashing straps or a net to prevent it turning over and moving.

WARNING ￭ Children are not aware of and cannot assess the dangers of a blower and can be seriously injured. ► Push the retaining latch into position . ► Store the blower out of the reach of children. ￭ Dampness can corrode the electrical contacts on the blower and metal components. The blower may be damaged. ► Push the retaining latch into position . ► Store the blower in a clean and dry condition.

4.10 Cleaning, Maintenance and Repairs

WARNING ￭ The blower may start unintentionally if the connecting cable plug remains inserted during cleaning, maintenance or repair operations. This can result in serious injuries and damage to property. ► Push the retaining latch into position . ￭ Aggressive cleaning agents, cleaning with a jet of water or pointed objects can damage the blower. If the blower is not cleaned as described in this instruction manual, ► Pull the connecting cable plug out of the socket. ► Pull the connecting cable plug out of the socket. ► Pull the connecting cable plug out of the socket. ► Pull the connecting cable plug out of the socket.0458-711-9621-A

English 5 Preparing the Blower for Operation components may no longer function properly or safety devices may be rendered inoperative. This can result in serious injuries. ► Clean the blower as described in this instruction manual. ￭ If the blower is not serviced or repaired correctly, components may no longer function properly or safety devices may be rendered inoperative. This can result in serious or fatal injuries. ► Do not attempt to service or repair the blower. ► If the blower needs to be serviced or repaired: Contact your STIHL servicing dealer for assistance.

5.1 Preparing the Blower for Operation

Perform the following steps before starting work: ► Make sure the following components are in a safe condition: –Blower, @ 4.6. – Battery as described in the STIHL AR battery’s instruction manual or in the user instructions for the “AP belt bag with connecting cable”. ► Check the battery as described in the STIHL AR battery’s instruction manual or in the user instructions for the “AP belt bag with connecting cable”. ► Recharge the battery fully as described in the instruction manual for the STIHL AL 101, 300, 500 chargers. ► Clean the blower, @ 15. ► Mount the nozzle, @ 6.1. ► Put on and adjust the STIHL AR battery, carrying system or “AP belt bag with connecting cable”, @ 7. ► Check the controls, @ 10.1. ► If 3 LEDs on the battery flash red while you are checking the controls: Pull connecting cable plug out of the socket and contact your STIHL dealer for assistance. Malfunction in blower. ► If you cannot carry out this work: Do not use the blower and contact your STIHL servicing dealer.

6.1 Mounting, Adjusting and Removing the Nozzle

The nozzle can be mounted to the blower tube in three positions to suit the height and reach of the user. The positions are marked on the blower tube. ► Switch off the blower and pull out the connecting cable plug. ► Line up the lug (3) and the slot (2). ► Push nozzle(1) into required position on blower tube(4). ► Rotate nozzle (1) until it engages.

7.1 Using with STIHLAR Battery

7.1.1 Fitting and Adjusting the Connecting Cable

The connecting cable can be fitted and adjusted to suit the user’s size and the application. 5 Preparing the Blower for Operation 6 Assembling the Blower 7 Adjusting Blower for User

English 7 Adjusting Blower for User The connecting cable can be secured in position by the guide (1) on the harness and the fasteners (2), or on the side of the backplate with the fasteners (2). The length of the connecting cable can be adjusted by making a loop on the backplate (3) or at one side (4). ► Arrange the connecting cable so that it is as short as possible without hindering your work.

7.1.2 Fitting and Adjusting the Carrying System

► Put the battery on your back. ► Close buckle (2) on the waist belt. ► Close buckle (1) on the chest strap. ► Tighten the straps until the waist belt fits snugly on your hips and the back padding is against your back. ► Thread the end of the waist belt through the loop (3). ► Fit the hip pad as described in the instructions supplied with the hip pad. 0000-GXX-2801-A0

English 7 Adjusting Blower for User ► Adjust the strap (1) so that the carabiner(2) is about a hand’s width below your right hip.

7.2 Using with Carrying System

7.2.1 Fitting and Adjusting the Connecting Cable

The connecting cable can be fitted and adjusted to suit the user’s size and the application. The connecting cable can be fitted through the following openings: – the upper left opening (1) – the upper right opening (2) – the lower left opening (3) – the lower right opening (4) ► If the connecting cable is fitted through the upper left opening (1) or the upper right opening (2): ► Open the press studs(5). ► Lay the connecting cable over the shoulder strap (6). ► Close the press studs(5). ► If the connecting cable is fitted through the lower left opening (3) or the lower right opening (4): Seal the opening you use (3 or 4) with the hook and loop fastener (7). ► Arrange the connecting cable so that it is as short as possible without hindering your work.

7.2.2 Fitting and Adjusting the Carrying System

► Put the battery on your back. ► Close buckle (2) on the waist belt. ► Close buckle (1) on the chest strap.

English 7 Adjusting Blower for User ► Tighten the straps until the waist belt fits snugly on your hips and the back padding is against your back. ► Thread the end of the waist belt through the loop (3). ► Fit the hip pad as described in the instructions supplied with the hip pad. ► Adjust the strap (1) so that the carabiner(2) is about a hand’s width below your right hip.

7.3 Using with AP Belt Bag with Connecting Cable

7.3.1 Attaching the “Belt bag AP with connecting cord”

English 8 Inserting and Removing Connecting Cable Plug ► Push battery(4) as far as it will go into the belt bag(5). A short beep will sound. ► Secure battery(4) with the Velcro® fastening(6).

7.3.2 Adjusting the Connecting Cable

The connecting cable can be fitted and adjusted to suit the user’s size and the application. The length of the connecting cable can be adjusted by making a loop (1) and securing it to the belt bag (3) with the fastener (2). ► Arrange the connecting cable so that it is as short as possible without hindering your work.

8.1 Inserting the Connecting Cable Plug

► Hold connecting cable plug (2) so that the arrow on its side lines up with the arrow on the socket (1). ► Insert the connecting cable plug(2) in the socket(1). The plug (2) engages in position.

8.2 Removing the Connecting Cable Plug

► Grip the connecting cable plug (2) with your hand. ► Pull the plug (2) out of the socket (1).

8 Inserting and Removing Connecting Cable Plug 0000-GXX-4434-A0

English 9 Switching the Blower On/Off

► Hold the blower with one hand on the control handle - wrap your thumb around the handle. ► Push the retaining latch (1) with your thumb to position . ► Pull the trigger(2) with your index finger and hold it there. The blower accelerates and air flows from the nozzle. The air flow rate is controlled by the trigger (2).

► Release the trigger. No air flows from the nozzle. ► If air continues to flow from nozzle: Remove the battery and contact your STIHL dealer for assistance. Blower has a malfunction. ► Push the retaining latch into position .

10.1 Checking the Controls

Trigger ► Pull the connecting cable plug out of the socket. ► Push the retaining latch into position . ► Try to pull the trigger. ► If the trigger can be pulled: Do not use the blower and contact your STIHL servicing dealer for assistance. The retaining latch is faulty. ► Push the retaining latch into position . ► Pull the trigger and then let it go. ► If the triggeris stiff or does not spring back to its idle position: Do not use the blower and contact your STIHL servicing dealer for assistance. The trigger has a malfunction. Switching on the blower ► Insert the connecting cable plug. ► Push the retaining latch into position . ► Pull the triggerand hold it there. Air flows from the nozzle. ► If 3 LEDs on the battery flash red: Pull connecting cable plug out of the socket and contact your STIHL dealer for assistance. There is a malfunction in the blower. ► Release the trigger. No air flows from the nozzle. ► If air continues to flow from nozzle: Pull connecting cable plug out of the socket and contact your STIHL dealer for assistance. Blower has a malfunction. 9 Switching the Blower On/Off 10 Checking the Blower 0000-GXX-4436-A0

English 11 Operating the Blower

11.1 Holding and Controlling the Blower

► If you use the STIHL AR battery or the carrying system with hip padding: Connect the carrying ring (2) to the carabiner(1). ► Hold and control the blower with one hand on the control handle - wrap your thumb around the handle.

11.2 Selecting Power Level

One of three power levels can be selected to suit the application. The LEDs indicate the selected power level. The higher the power lever, the higher the volume of air that flows from the nozzle. The selected power level affects the battery’s runtime. The lower the power level, the longer the runtime. ► Push the retaining latch (1) with your thumb to position . The LEDs indicate the selected power level. ► Push the retaining latch (1) forwards and allow it to spring back. This selects the next power level. Power level 3 is followed by power level 1, then 2, 3, etc. ► Push the retaining latch (1) forwards and allow it to spring back as many times as necessary to select the required power level.

11.3 Activating the Boost Function

The boost function can be activated independent of the selected power level. The blower operates at maximum power when the boost function is activated. The boost function affects the battery’s runtime. The longer the boost function is activated, the shorter the battery runtime. 11 Operating the Blower

0000-GXX-4441-A0 0000-GXX-4437-A0 0000-GXX-4438-A0 10458-711-9621-A

English 12 After Finishing Work ► Override the trigger's (1) end position and hold it there. The LEDs flash in sequence. The boost function is activated. The boost function is deactivated when you release the trigger (1). The previously selected power level is restored.

► Point the nozzle at the ground. ► Walk slowly and steadily forwards.

12.1 After Finishing Work

► Switch off the blower, move retaining latch to position and pull the connecting cable plug out of the socket. ► If the blower is wet: Allow the blower to dry. ► Clean the blower.

13.1 Transporting the Blower

► Switch off the blower, move retaining latch to position and pull the connecting cable plug out of the socket. ► Carry the blower by the control handle. ► Transporting the blower in a vehicle: Secure the blower to prevent turnover and movement.

14.1 Storing the Blower

► Switch off the blower, move retaining latch to position and pull the connecting cable plug out of the socket. ► Observe the following points when storing the blower: – Blower is out of the reach of children. – Blower is clean and dry.

15.1 Cleaning the Blower

► Switch off the blower, move retaining latch to position and pull the connecting cable plug out of the socket. ► Clean the blower with a damp cloth. ► Clean the intake screen with a soft brush. 12 After Finishing Work 0000-GXX-4439-A0

English 16 Maintenance and Repairs

16.1 Maintenance Intervals

The maintenance intervals are dependent on the environmental and operating conditions. STIHL recommends the following maintenance intervals: Every 12 months ► Have the blower checked by a STIHL servicing dealer.

16.2 Servicing and Repairing the Blower

The blower cannot be serviced or repaired by the user. ► If your blower has a malfunction or is damaged or requires servicing: Contact your STIHL servicing dealer. 16 Maintenance and Repairs0458-711-9621-A

17.1 Troubleshooting the Blower and Battery

17 Troubleshooting Condition LEDs on Battery Cause Remedy Blower does not start when switched on 1LED flashes green. Battery has low charge. ► Recharge the battery fully as described in the instruction manual for the STIHL AL 101, 300, 500 chargers. 1LED glows red. Battery too hot or too cold. ► Pull the connecting cable plug out of the socket. ► Allow battery to cool down / warm up. 3LEDs flash red. There is a malfunction in the blower. ► Pull connecting cable plug out of the socket and then refit it. ► Switch on the blower. ► If 3 LEDs continue to flash red: Do not use the blower and contact your STIHL servicing dealer for assistance. 3LEDs glow red. Blower too hot. ► Pull the connecting cable plug out of the socket. ► Allow blower to cool down. 4LEDs flash red There is a malfunction in the battery. ► Pull connecting cable plug out of the socket and then refit it. ► Switch on the blower. ► If 4 LEDs continue to flash red: Do not use the battery and contact your STIHL dealer for assistance. No electrical contact between blower and battery. ► Pull connecting cable plug out of the socket and then refit it. ► If blower still does not start when switched on: Check the battery as described in the STIHL AR battery’s instruction manual or in the user instructions for the “AP belt bag with connecting cable”. Blower or battery damp. ► Allow blower or battery to dry. Blower cuts out during operation 3LEDs glow red. Blower too hot. ► Pull the connecting cable plug out of the socket. ► Allow blower to cool down.0458-711-9621-A

English 17 Troubleshooting There is a electrical malfunction. ► Pull connecting cable plug out of the socket and then refit it. ► If blower continues to cut out during operation: Clean contacts of connecting cable as described in the STIHL AR battery’s instruction manual or in the user instructions for the “AP belt bag with connecting cable”. ► Switch on the blower. Blower runtime is too short Battery not fully charged. ► Recharge the battery fully as described in the instruction manual for the STIHL AL 101, 300, 500 chargers. Normal battery life has been exceeded. ► Replace the battery. Condition LEDs on Battery Cause Remedy0458-711-9621-A

English 18 Specifications

18.1 STIHL BGA100 Blower

– Approved batteries: –STIHL AR – STIHL AP together with “AP belt bag with connecting cable” – Air speed with nozzle mounted: 63m/s – Weight: 2.5kg For battery life see www.stihl.com/battery-life.

18.2 Noise and Vibration Data

K-value for sound pressure level is 2 dB(A). K-value for sound power level is 2 dB(A). K-value for vibration level is 2m/s². STIHL recommends that you wear hearing protection. – Sound pressure level L

measured according to EN50636-2-100: 80dB(A) – Sound power level L

measured according to EN50636- 2-100: 90dB(A) – Vibration level a

measured according to EN50636-2- 100, control handle: <2.5 m/s². The vibration values quoted above have been measured according to a standardized test procedure and may be used to compare electric power tools. Depending on the type of usage, the vibrations that actually occur may differ from the values quoted. The vibration values quoted may be used for an initial assessment of the user's exposure to vibrations. The actual exposure to vibrations has to be estimated. This process may also take into account times during which the electric power tool is switched off and times during which it is switched on but running off load. Information on compliance with Vibration Directive 2002/44/ EC is available at www.stihl.com/vib.

REACH is an EC regulation and stands for the Registration, Evaluation, Authorisation and Restriction of Chemical substances. For information on compliance with the REACH regulation see www.stihl.com/reach.

19.1 Spare Parts and Accessories

STIHL recommends the use of original STIHL replacement parts and accessories. Original STIHL replacement parts and original STIHL accessories are available from STIHL servicing dealers.

20.1 Disposing of Blower

Information on disposal is available from STIHL servicing dealers. ► Dispose of the blower, accessories and packaging in accordance with local regulations and environmental requirements.

English 21 EC Declaration of Conformity declare in exclusive responsibility that – Category: Cordless electric blower –Make: STIHL – Model: BGA 100 – Serial identification: 4866 conforms to the relevant provisions of Directives 2011/65/ EU, 2006/42/EC, 2014/30/EU and 2000/14/EC and has been developed and manufactured in compliance with the following standards in the versions valid on the date of production: EN55014-1, EN55014-2, EN60335-1 and EN50636-2-100. The measured and guaranteed sound power levels were determined according to Directive 2000/14/EC, AnnexV. – Measured sound power level: 88dB(A) – Guaranteed sound power level: 90dB(A) Technical documents are deposited at ANDREAS STIHL AG & Co. KG Produktzulassung (Product Licensing). The year of manufacture, country of manufacture and serial number are applied to the product. Done at Waiblingen, 01.03.2017 ANDREAS STIHL AG & Co. KG Thomas Elsner, Director Product Management and ServicesTraduction de la Notice d'emploi d'origineImprimé sur papier blanchi sans chloreL'encre d'imprimerie contient des huiles végétales, le papier est recyclable.© ANDREAS STIHL AG & Co. KG 20180458-711-9621-A. VA2.E18. 0000007936_006_F 0458-711-9621-A français