SAMSUNG NZ64R3747RK - Cooker

NZ64R3747RK - Cooker SAMSUNG - Free user manual and instructions

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USER MANUAL NZ64R3747RK SAMSUNG

Using this manual3
The following symbols are used in this User Manual:3
Model name & serial number3
Safety instructions3
Disposing of the packaging material7
Proper disposal of your old appliance7
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)7
Installing the hob8
Safety instructions for the installer8
Tools you will need8
Connecting to the mains power supply8
Installing into the work surface9
Selection of installation equipment10
Ensuring adequate ventilation10
Before installing the hob11
After installing the hob11
Components12
Before you start13
Cooking zones13
Control panel13
Induction heating14
Safety shutoff14
Residual heat indicator15
Temperature detection15
Cookware15
Using the touch buttons19
Operating noises19
Initial cleaning19
Operation20
Start cooking20
Finish cooking20
Suggested settings for cooking specific foods21
Boost21
Flexible area22
Timer23
Keep Warm24
Child safety lock24
Pause control24
Changing method of maximum power limit (for Italy)25
Maintaining your appliance27
Hob26
Light soiling26
Stubborn soiling26
Problem dirt27
Hob frame (option)27
To avoid damaging your appliance27
Troubleshooting and service28
Troubleshooting28
Service29
Technical data30
Technical data30
Cooking zones30
Product information30

SAMSUNG NZ64R3747RK - 1

Using this manual

Please take the time to read this owner's manual, paying particular attention to the safety information contained in the following section, before using your appliance. Keep this manual for future reference.

If transferring ownership of the appliance, please remember to pass the manual on to the new owner.

The following symbols are used in this User Manual:

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal Injury or property damage

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when using your hob, follow these basic safety precaution.

NOTE

Useful tips, recommendations, or information that helps users manipulate the product.

Model name & serial number

Both the model name and the serial number are labeled underneath the hob base. For later use, write down the information or attach the additional product label (located on the top of the product) onto the current page.

Model Name

Serial Number

Safety instructions

The safety aspects of this appliance comply with all accepted technical and safety standards. However, as manufacturers we also believe it is our responsibility to familiarize you with the following safety instructions.

WARNING

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

The means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.

Safety instructions

This Appliance should be allowed to disconnect from the supply after installation. The disconnection may be achieved by having the plug accessible or by incorporating a switch in the fixed wiring in accordance with the wiring rules.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

The method of fixing stated is not to depend on the use of adhesives since they are not considered to be a reliable fixing means.

WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.

During use the appliance becomes hot. Care should be taken to avoid touching heating elements inside the hob.

WARNING: Accessible parts may become hot during use. Young children should be kept away.

A steam cleaner is not to be used.

Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.

After use, switch off the hob element by its control and do not rely on the pan detector.

The appliance is not intended to be operated by means of an external timer or separate remote-control system.

CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously.

The appliance must not be installed behind a decorative door in order to avoid overheating.

WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.

WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire.

NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.

WARNING: Danger of fire: Do not store items on the cooking surfaces.

WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.

The surfaces are liable to get hot during use.

Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years.

CAUTION

Be sure the appliance is properly installed and grounded by a qualified technician.

The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or serious malfunction. If your appliance is in need of repair, contact your local service centre. Failure to follow these instructions may result in damage and void the warranty.

Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures sufficient protection against contact for electrical units as required by the essential safety standards.

If your appliance malfunctions or if it fractures, cracks or splits appear:

  • switch off all cooking zones;
  • disconnect the hob from the mains supply; and
    contact your local service centre.

If the hob cracks, turn the appliance off to avoid the possibility of electric shock. Do not use your hob until the glass surface has been replaced.

Safety instructions

Do not use the hob to heat aluminium foil, products wrapped in aluminium foil or frozen foods packaged in aluminium cookware.

Liquid between the bottom of the pan and the hob can produce steam pressure. Which may cause the pan to jump.

Always ensure that the hob and the base of the pan are kept dry.

The cooking zones will become hot when you cook.

Always keep small children away from the appliance.

Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

This appliance is to be used only for normal cooking and frying in the home. It is not designed for commercial or industrial use.

Never use the hob for heating the room.

Take care when plugging electrical appliances into mains sockets near the hob. Mains leads must not come into contact with the hob.

Overheated fat and oil can catch fire quickly. Never leave surface units unattended when preparing foods in fat or oil, for example, when cooking chips.

Turn the cooking zones off after use.

Always keep the control panels clean and dry.

Never place combustible items on the hob, it may cause fire.

There is the risk of burns from the appliance if used carelessly. Cables from electrical appliances must not touch the hot surface of the hob or hot cookware.

Do not use the hob to dry clothes.

Users with Pacemakers and Active Heart Implants must keep their upper body at a minimum distance of 30~cm from induction cooking zones when turned on. If in doubt, you should consult the manufacturer of your device or your doctor. (Induction hob model only)

Do not attempt to repair, disassemble, or modify the appliance yourself.

Always turn the appliance off before cleaning.

Clean the hob in accordance with the cleaning and care instructions contained in this manual.

Keep pets away from the appliance because pets may step on the controls of the appliance, causing a malfunction.

Disposing of the packaging material

WARNING

Sheet and hard foam parts are appropriately marked. Please dispose of packaging materials and old appliances with due regard to safety and the environment.

Proper disposal of your old appliance

WARNING

Before disposing of your old appliance, make it inoperable so that it cannot be a source of danger. To do this, have a qualified technician disconnect the appliance from the mains supply and remove the mains lead.

The appliance may not be disposed of in the household rubbish. Information about collection dates and public refuse disposal sites is available from your local refuse department or council.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

SAMSUNG NZ64R3747RK - Correct Disposal of This Product (Waste Electrical & Electronic Equipment) - 1

(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung's environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data-cornerhtml

Installing the hob

WARNING

Be sure the new appliance is installed and grounded only by qualified personnel. Please observe this instruction. The warranty will not cover any damage that may occur as a result of improper installation. Technical data is provided at the end of this manual.

Safety instructions for the installer

  • A device must be provided in the electrical installation that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3mm . Suitable isolation devices include line protecting cut-outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors.
  • With respect to fire protection, this appliance corresponds to EN 60335-2-6. This type of appliance may be installed with a high cupboard or wall on one side.
    The installation must guarantee shock protection.
    The kitchen unit in which the appliance is fitted must satisfy the stability requirements of DIN 68930.
    For protection against moisture, all cut surfaces are to be sealed with a suitable sealant.
  • On tiled work surfaces, the joints in the area where the hob sits must be completely filled with grout.
  • On natural, artificial stone, or ceramic tops, the snap action springs must be bonded in place with a suitable artificial resin or mixed adhesive.
  • Ensure that the seal is correctly seated against the work surface without any gaps. Additional silicon sealant must not be applied; this would make removal more difficult when servicing.
    The hob must be pressed out from below when removed. A board can be installed underneath the hob.
    The ventilation gap between the work surface and front of the unit underneath it must not be covered.

Tools you will need

SAMSUNG NZ64R3747RK - Tools you will need - 1

SAMSUNG NZ64R3747RK - Tools you will need - 2

SAMSUNG NZ64R3747RK - Tools you will need - 3

Connecting to the mains power supply

Before connecting, check that the nominal voltage of the appliance, that is, the voltage stated on the rating plate, corresponds to the available supply voltage. The rating plate is located on the lower casing of the hob.

WARNING

Shut off power to circuit before connecting wires to circuit.

The heating element voltage is AC 230 V-. The appliance also works perfectly on networks with AC 220 V- or AC 240 V-. The hob is to be connected to the mains using a device that allows the appliance to be disconnected from the mains at all polcs with a contact opening width of at least 3mm eg. automatic line protecting cut - out, earth leakage trips or fuse.

WARNING

The cable connections must be made in accordance with regulations and the terminal screws tightened securely.

WARNING

Once the hob is connected to the mains supply, check that all cooking zones are ready for use by briefly switching each on in turn at the maximum setting with suitable cookware.

WARNING

Pay attention (conformity) to phase and neutral allocation of house connection and appliance (connection schemes); otherwise, components can be damaged. Warranty does not cover damage resulting from improper installation.

WARNING

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

SAMSUNG NZ64R3747RK - WARNING - 1

1N-(32A)

01220-240 V04Blue
02Brown 05 Gray
03Black06Green/Yellow

SAMSUNG NZ64R3747RK - WARNING - 2

2N-(16A): Separate the 2-phase wires (L1 and L2) before connection.

0120-240 V-05 Blue
0280-415 V-06 Gray
03Brown-07 Green/Yellow
04 Black--

SAMSUNG NZ64R3747RK - WARNING - 3

2 x 1N~ (16A): Separate the wires before connection.

0120-240 V ~05 Black
02Brown 06 Gray
03Blue07 Green/Yellow
0420-240 V ~

WARNING

For correct supply connection, follow the wiring diagram attached near the terminals.

Installing into the work surface

SAMSUNG NZ64R3747RK - Installing into the work surface - 1
A. Serial number

NOTE

Make a note of the serial number on the appliance rating label prior to installation. This number will be required in the case of requests for service and is no longer accessible after installation, as it is on the original rating plate on the upper side or underside of the appliance.

NOTE

Pay special attention to the minimum space and clearance requirements.

NOTE

The bottom of the hob is equipped with a fan. If there is a drawer under the hob it should not be used to store small objects or paper, since they could damage the fan or interfere with the cooling if they are sucked into it.

SAMSUNG NZ64R3747RK - NOTE - 1

No.ExplanationSize
01Height of ventilation holeMin. 2 mm
02Width of ventilation hole560 mm
03Distance between end of appliance and side wall of work surfaceMin. 50 mm

Installing the hob

Selection of Installation equipment Ensuring adequate ventilation

Cut out the work surface according to the sizes shown in the drawing. For the purpose of installation and use, a minimum of 50 mm space shall be preserved around the hole. Be sure the thickness of the work surface is at least 20mm. Please select heat resistant and insulated work surface material (Wood and similar fibrous or hygroscopic material shall not be used as work surface material unless impregnated) to avoid the electrical shock and larger deformation caused by the heat radiation from the this appliance. As shown below:

NOTE

The safety distance between the sides of the hob and the inner sides of the work surface should be at least 3mm.

SAMSUNG NZ64R3747RK - NOTE - 1

SAMSUNG NZ64R3747RK - NOTE - 2

L (mm) W (mm) H (mm) D (mm) A (mm) B (mm) X (mm) F (mm)
5905206056560+4490+4Min. 50 Min. 3
+1+1

Under any circumstances, make sure the appliance is well ventilated and the air inlet and outlet are not blocked. Ensure the appliance is in a good working state. As shown below:

NOTE

The safety distance between the top of this appliance and the cupboard above the this appliance should be at least 760 mm.

SAMSUNG NZ64R3747RK - NOTE - 1

A (mm) B (mm) C (mm) D (mm) E (mm)
760 Min.25 Min.20 Air intake Air exit 2

Make sure the appliance is well ventilated and that air inlets and outlets are not blocked.

In order to avoid accidental touch with the overheating bottom of the hob, or getting unexpected electric shock during working, it is necessary to put a wooden insert, fixed by screws, at a minimum distance of 25mm from the bottom of the hob. Follow the requirements below.

SAMSUNG NZ64R3747RK - NOTE - 2

SAMSUNG NZ64R3747RK - NOTE - 3

WARNING

There are ventilation holes around outside of the hob. YOU MUST ensure these holes are not blocked by the work surface when you put the hob into position.

WARNING

  • Be aware that the glue that joins the plastic or wooden material to the furniture, has to resist to temperatures not below 150^ C , to avoid the paneling becoming unstuck.
    The rear wall, adjacent and surrounding surfaces must therefore be able to withstand a temperature of 90^ .

Before installing the hob

The work surface is square and level, and no structural members interfere with space requirements.
The work surface is made of a heat resistant and insulated material.
If the hob is installed above an oven, the oven has a built in cooling fan.
The installation will comply with all clearance requirements and applicable standards and regulations.
- A suitable isolating switch providing full disconnection from the mains power supply is incorporated in the permanent wiring, mounted and positioned to comply with the local wiring rules and regulations.
- The isolating switch must be of an approved type and provide a 3mm air gap contact separation in all poles (or in all active [phase] conductors if the local wiring rules allow for this variation of the requirements).
The isolating switch will be easily accessible to the customer with the hob installed.
You consult local building authorities and by-laws if in doubt regarding installation.
You use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces surrounding the hob.

After installing the hob

CAUTION

The power supply cable is not accessible through cupboard doors or drawers.
There is adequate flow of fresh air from outside the cabinetry to the base of the hob.
If the hob is installed above a drawer or cupboard space, a thermal protection barrier is installed below the base of the hob.
The isolating switch is easily accessible by the customer.

Installing the hob

Components

The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob.

Adjusting the bracket position

Fix the hob on the work surface by screws and 4 brackets on the bottom of hob (see picture) after installation.

Adjust the bracket position to suit for different thickness of work surface.

SAMSUNG NZ64R3747RK - Adjusting the bracket position - 1

SAMSUNG NZ64R3747RK - Adjusting the bracket position - 2

SAMSUNG NZ64R3747RK - Adjusting the bracket position - 3

SAMSUNG NZ64R3747RK - Adjusting the bracket position - 4

SAMSUNG NZ64R3747RK - Adjusting the bracket position - 5

WARNING

Under any circumstances, the brackets cannot touch with the inner surfaces of the worktop after installation (see picture).

CAUTION

The appliance must be installed by qualified personnel or technicians.
We have professionals at your service. Please never conduct the operation by yourself.
The hob will not be installed directly above a dishwasher, fridge, freezer,
washing machine or clothes dryer, as the humidity may damage the appliance.
The appliance shall be installed such that better heat radiation can be ensured to enhance its reliability.
The wall and induced heating zone above the work surface shall withstand heat.
- To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
A steam cleaner is not to be used.
This hob must be connected to the mains power supply only by a suitably qualified person.
Before connecting the hob to the mains power supply, check that:

The domestic wiring system is suitable for the power drawn by the hob.
The voltage corresponds to the value given in the rating plate.
- The power supply cable sections can withstand the load specified on the rating plate.

  • To connect the hob to the mains power supply, do not use adapters, reducers, or branching devices, as they can cause overheating and fire.

Before you start

SAMSUNG NZ64R3747RK - Before you start - 1
Cooking Zones

1.Max.1800/3000W zone
2.Max.1800/3000W zone
3.Max.1800/3000W zone
4.Max.1800/3000W zone
5. Flex big zone 3000/4000 W
6. Ceramic glass
7. Control panel

SAMSUNG NZ64R3747RK - Before you start - 2
Control Panel

  1. Power / Timer slider touch control

  2. Cooking zone selection controls

  3. Pause control
  4. Child safety lock control
  5. ON/OFF control
  6. Keep warm control
  7. Boost control
  8. Timer control

Guide for cooking zone display

Display Meaning
I to 15 PSelected power level
HResidual heat (hot)
LThe child lock is activated
uCookware is unsuitable, too small, or no cookware has been placed on the cooking zone

Before you start

Induction heating

SAMSUNG NZ64R3747RK - Induction heating - 1

A. Induction coil
B. Induced currents
C. Electronic circuits

The Principle of Induction Heating When you place your cookware on a cooking zone and you turn it on, the electronic circuits in your induction hob produce "induced currents" in the bottom of the cookware which instantly raise cookware's temperature.
- Greater speed in cooking and frying - As the pan is heated directly and not the glass, the efficiency is greater than in other systems because no heat is lost. Most of the energy absorbed is transformed into heat.

Safety shutoff

If one of the cooking zones is not switched off or the power level is not adjusted after an extended period of time, that particular cooking zone will automatically switch itself off.

Any residual heat will be indicated with H(for "hot") in the corresponding cooking zone display.

The cooking zones switch themselves off at the following times.

Power levelSwitch off
Keep warm After 2 hours
1-5 After 8 hours
6-10 After 4 hours
11-14 After 2 hours
15 After 1 hours

SAMSUNG NZ64R3747RK - Safety shutoff - 1

NOTE

If cookware is unsuitable, too small, or no cookware has been placed on the cooking zone, will be displayed.

And after 1 minute the corresponding cooking zone will be switched off.

NOTE

Should one or more of the cooking zones switch off before the indicated time has elapsed, see the Troubleshooting" on page 28.

Other reasons why a cooking zone will switch itself off

All cooking zones will switch themselves off if liquid boils over on the control panel.

The automatic shutoff will also be activated if you place a damp cloth on the control panel. In both of these instances, the appliance will need to be switched on again using the ① button after the liquid or the cloth has been removed.

Residual heat indicator

When an individual cooking zone or the hob is turned off, the presence of residual heat is shown with an H(for "hot") in the corresponding cooking zone display. Even after the cooking zone has been switched off, the residual heat indicator goes out only after the cooking zone has cooled. You can use the residual heat for thawing or keeping food warm.

SAMSUNG NZ64R3747RK - Residual heat indicator - 1

WARNING

As long as the residual heat indicator is illuminated, there is a risk of burns.

WARNING

If the power supply is interrupted, the H symbol will go out and information about residual heat will no longer be available. However, it may still be possible to burn yourself. This can be avoided by always taking care when near the hob.

Temperature detection

If for any reason the temperatures on any of the cooking zones were to exceed the safety levels, the cooking zone will automatically reduce to a lower power level. When you have finished using the hob, the cooling fan will continue to run until the hob's electronics has cooled down. And the cooling fan switches itself off depending upon the temperature of the electronics.

Cookware

SAMSUNG NZ64R3747RK - Cookware - 1

Use flat-bottomed cookware that completely contacts the entire cooking zone. Check for flatness by rotating a ruler across the bottom of the cookware. Be sure to follow all the recommendations for using cookware.

Use cookware made with the correct material for induction cooking.
Use quality cookware with heavier bottoms for better heat distribution. This gives better cooking results.
Match the cookware size to the quantity of food being prepared.
- Do not let cookware boil dry. This may cause permanent damage in the form of breakage, fusion, or marring that can affect the ceramic hob. (This type of damage is not covered by your warranty).
Do not use dirty cookware or cookware with heavy grease buildup. Always use cookware that is easy to clean after cooking.

SAMSUNG NZ64R3747RK - Cookware - 2

CAUTION

The cooking zones may appear cooled down after they have been turned off. However, the glass surface may be hot from residual heat transferred from the cookware. The risk of burns is still present.
- Do not touch hot cookware directly with your hands. Always use oven mitts or pot holders to protect your hands from burns.
- Do not slide cookware across the hob surface. Doing so may permanently damage the hob.

Before you start

Cookware for induction cooking zones

The Induction burner can only be turned on when cookware with a magnetic base is placed on one of the cooking zones. You can use the cookware identified as suitable below.

MaterialSuitability
Steel, enameled steel, cast ironYes
Stainless steelYes (If magnet sticks to the bottom of the cookware)
Aluminum, copper, brass, glass, ceramic, porcelainNo

NOTE

  • Cookware appropriate for induction cooking is labelled as suitable by the manufacturer.
    Certain cookware can make noises when being used on induction cooking zones.
    These noises do not indicate that the hob is malfunctioning and do not affect its operation in any way.
    Special stainless-steel cookware may not be suitable for induction cooking. Check if the base of the cookware is attracted by a magnet.

Induction cooking zones adapt automatically to the bottom size of the cookware up to a certain limit. However, the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone.

Cooking zoneMinimum (mm)Maximum (mm)
Flex ZoneFront or Rear zone140220
Flex big zone220220 x 400
Right Rear cooking zone140180
Right Front cooking zone140180

SAMSUNG NZ64R3747RK - NOTE - 1

For best results, use cookware whose ferromagnetic diameter match that of a burner. If the cookware is not sensed by the burner, try a smaller sized burner.

Other induction cookware

Some cookware has thin magnetic material on the bottom to work with an induction heating hob. These cookware has weak magnetism and may not work well. (Weak magnetism means a magnet does not stick firmly or the area where the magnet sticks is small.)

SAMSUNG NZ64R3747RK - Other induction cookware - 1

A. Area where magnet does not stick
B. Area where magnet sticks

SAMSUNG NZ64R3747RK - Other induction cookware - 2

When using large cookware with a smaller ferromagnetic element, only the ferromagnetic element heats up. Consequently, heat might not be uniformly distributed.

Suitability test

SAMSUNG NZ64R3747RK - Suitability test - 1

Cookware is suitable for induction cooking if a magnet sticks to the bottom of the cookware and the cookware is labelled as suitable by the cookware manufacturer.

  • You can recognise good cookware by their bases. The base is supposed to be as thick and flat as possible.
  • When buying new cookware, pay special attention to the diameter of the base. Manufacturers often give only the diameter of the upper rim.
  • Do not use cookware which have damaged bases with rough edges or burrs. Damaged cookware can scratch the ceramic hob permanently if you slide them across the surface.
  • When cold, cookware bases are normally bowed slightly inwards (concave). They must not be bent outwards (convex).
    If you want to use a special type of cookware, for example, a pressure cooker, a simmering pan, or a wok, please follow the manufacturer's instructions.

Before you start

Correct positioning
Energy saving tips

Correct Incorrect
Flat bottomed cookware and straight sidesCookware with curved or warped bottoms or sidcs
The cookware meets or exceeds the recommended minimum size for the cooking zone.The cookware does not meet the minimum size required for the current cooking zone.
The cookware rests completely on the hob surface.The cookware rests on the hob trim or does not rest completely on the hob surface.
The cookware is properly balanced.The heavy handle causes the cookware to tilt.

SAMSUNG NZ64R3747RK - Before you start - 1

Follow these tips to save power consumption.

Always put cookware on a cooking zone before you turn the corresponding burner on.
- Keep the cooking zones and cookware bases clean. Otherwise, more power will be consumed.
- Firmly close the cover of cookware if available. This will reduce power consumption.
Turn the working burner off before the end of the cooking time. Use the residual heat to keep food warm.

Using the touch buttons

To operate the touch buttons, touch the desired button with the tip of your pointed finger until the relevant displays illuminate or go out, or until the desired function is activated.
Ensure that you are touching only one button when operating the appliance. If your finger is too flat on the button, an adjacent button may be actuated as well.

SAMSUNG NZ64R3747RK - Using the touch buttons - 1

Operating noises

If you can hear

  • Cracking noise: cookware is made of different materials.
  • Whistling: you're using more than two cooking zones and the cookware is made of different materials.
    Humming: you're using high power levels.
  • Clicking: electric switching occurs.
  • Hissing, Buzzing: the fan operates.
    The noises are normal and do not refer to any defects.

WARNING

Do not use cookware of different size and material.

Using cookware of different sizes or materials may cause noises and vibrations.

NOTE

Using low power levels (1-5) may cause clicking noises.

Initial cleaning

Wipe the ceramic glass surface with a damp cloth and ceramic hob glass cleaner.

WARNING

Do not use caustic or abrasive cleaners. The surface could be damaged.

Operation

Start cooking Finish cooking

Touch the ON/OFF control. After power on, the buzzer beeps once, timer control show "-", cooking zone selection controls show "-", indicating that the appliance has entered the state of standby mode.
Place a suitable pan on the cooking zone that you wish to use. • Make sure the bottom of the pan and the surface of the cooking zone are clean and dry.
Touching the cooking zone selection control and an indicator where you touched will flash.
Adjust heat setting by touching the slider control. • If you don't choose a heat setting within 1 minute, the appliance will automatically switch off. You will need to start again at step 1. • You can modify the heat setting at any time during cooking.
Turn the cooking zone off by touching the slider to the left. Make sure the display shows "0".ORTouching the cooking zone selection control for approximately 2 seconds to turn off the cooking zone.
Turn the whole cooktop off by touching the ON/OFF control.
Beware of hot surfaces"H" will show which cooking zone is hot to touch. It will disappear when the surface has cooled down to a safe temperature. It can also be used as an energy saving function if you want to heat further pans, use the ceramic glass that is still hot.H

If the display shows ≥ 0 with the heat setting

This means that:

you have not placed a pan on the correct cooking zone or,
the pan you're using is not suitable for induction cooking or
the pan is too small or not properly centered on the cooking zone.

No heating takes place unless there is a suitable pan on the cooking zone.

The display will automatically turn off after 1 minute if no suitable pan is placed on it.

Suggested settings for cooking specific foods

The numbers in the table below are guidelines. The power level required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.

Heat settingSuitability
1 - 2· delicate warming for small amounts of food · melting chocolate, butter, and foods that burn quickly · gentle simmering · slow warming
3 - 5· reheating · rapid simmering · cooking rice
6 - 8· poaching · steaming
9 - 11· gentle frying · pancakes
12 - 14· sauteing · cooking pasta
15 / P· stir-frying · scaring · bringing soup to the boil · boiling water

Boost

Activate the boost function
Touching the cooking zone selection control.
Touching the boost control "P", the zone indicator show "P" and the power reach Max.P→P
Cancel the Boost function
Touching the cooking zone selection control that you wish to cancel the boost function.
a) Touching the boost control "P", then the cooking zone will revert to its original setting, or b) Touching the slider control, then the cooking zone will revert to the level you select.OR

SAMSUNG NZ64R3747RK - Boost - 1

NOTE

The function can work in all cooking zones.
The cooking zone returns to its original setting after 5 minutes.
- As the boost function of 1st cooking zone is activated, the 2nd cooking zone is limited under level 2 automatically. Vice versa
If the original heat setting equals 0, it will return to 15 after 5 minutes.

SAMSUNG NZ64R3747RK - NOTE - 1

NOTE

You will need to adjust the power level according to specific cookware and foods.

SAMSUNG NZ64R3747RK - NOTE - 1

Operation

Boost

The Power Boost function makes additional power available to the each cooking zones. (example: bring a large volume of water to the boil)

Cooking zonesMax Boost time
180 mm 5 min
180 mm 5 min
Front or Rear Flex zone 5 min
Flex big zone 5 min

After these times, the cooking zones automatically return to power level 15 or original setting level.

NOTE

In certain circumstances, the Power Boost function may be deactivated automatically to protect the internal electronic components of the hoo. For example, it is impossible to output max power on Flex zone rear and Flex zone front at the same time.

Power management

The cooking zones have a maximum power available to them. If this power range is exceeded by switching on the Power Boost function, Power management automatically reduces the power level of cooking zone.

SAMSUNG NZ64R3747RK - Power management - 1

No.1 and No.2 is paired No.3 and No.4 is paired The display for this cooking zone alternates for some seconds between the set power level and the maximum possible power level. After then, the display changes from the set power level to maximum possible power level.

Flexible Area

This area can be used as a single zone or as two different zones, accordingly to the cooking needs anytime.
- Flexible area is made of two independent Inductors that can be controlled separately. When working as a single zone, a cookware is moved from one zone to the other one within the flexible area keeping the same power level of the zone where the cookware originally was placed, and the part that is not covered by cookware is automatically switched off.
- Important: Make sure to place the cookware centered on the single cooking zone. In case of big pot, oval, rectangular and elongated pans make sure to place the pans centered on the cooking zone covering both cross.

Examples of good pot placement and bad pot placement.

SAMSUNG NZ64R3747RK - Flexible Area - 1

As big zone
To activate the flexible area as a single big zone, simply press the dedicated keys.
The power setting works as any other normal area.
If the pot is moved from the front to the rear part (or vice versa), the flexible area detects automatically the new position, keeping the same power.
To add a further pot, press again the dedicated keys, in order to detect the cookware.
As two independent zones
To use the flexible area as two different zones with different power settings, press the individual keys.OR

Timer

To set the cooking zone
Touching the cooking zone selection control that you want to set the timer for.
Touch timer control, the "0:00" will show in the timer display and the "0" flashes.0:00
Set the time by touching the slider control (e.g. 1)0:00
Touch timer control again, the "0" will flash.0:00
set the time by touching the slider control (e.g. 1), now the timer you set is 11 minutes0:00
When the time is set, it will begin to count down immediately. The display will show the remaining time and the timer indicator flash for 5 seconds.
When cooking timer expires, the corresponding cooking zone will be switched off automatically.0:00
To set the more cooking zones
The steps for setting more zones are similar to the steps of setting one zone;When you set the time for several cooking zones simultaneously, decimal dots of the relevant cooking zones are on. The minute display shows the min. timer. The dot of the corresponding zone flashes.The shown as below:36 (set to 15 minutes)6. (set to 45 minutes)Cooking zone display Timer display
Once the countdown timer expires, the corresponding zone will switch off. Then it will show the new min. timer and the dot of corresponding zone will flash.The shown as right:6. Cooking Zone display 30 Timer display
Touch the cooking zone selection control, the corresponding timer will be shown in the timer indicator.

SAMSUNG NZ64R3747RK - Flexible Area - 2

You can set it to turn one or more cooking zones off after the set time is up.
The maximum timer permitted is 9:59
Other cooking zone will keep operating if they are turned on previously.
The red dot next to power level indicator will illuminate indicating that zone is selected.

SAMSUNG NZ64R3747RK - Flexible Area - 3

Cooking Zone

display

SAMSUNG NZ64R3747RK - Flexible Area - 4

Operation

Keep Warm

Activate the keep warm function
Touching the cooking zone selection control.
Touching the keep warm control , the zone indicator show " " .
Cancel the keep warm function
Touching the cooking zone selection control.
Touching the slider control, then the cooking zone will revert to the level you select.

NOTE

This function may be used on all cooking zones at the same time.
- Be sure to use a lid, as this could affect the final result.
Better not use cast iron cookware.

Child safety lock

  • You can lock the controls to prevent unintended use (for example children accidentally turning the cooking zones on).
  • When the controls are locked, all the controls except the ON/OFF control are disabled.
To lock the controls
Touch the lock control for approximately 3 secondsThe timer indicator will show "L"
To unlock the controls
Touch and hold the lock control for approximately 3 seconds

NOTE

When the hob is in the lock mode, all the controls are disabled except the ON/OFF ① you can always turn the appliance off with the ON/OFF ① control in an emergency, but you shall unlock the hob first in the next operation.

Pause control

When the cooking zones are running, touch the "▶" control, all the displays will show "||" and stop heating. At this moment only "▶" and "①" control can be operated.

Touch "Bll" again, the displays show the original setting, and the cooking zones keep on heating.

Changing method of maximum power limit

This function allows you to adjust the maximum power of the unit.

SAMSUNG NZ64R3747RK - Changing method of maximum power limit - 1

  1. Turn the power On

SAMSUNG NZ64R3747RK - Changing method of maximum power limit - 2

  1. Touch the button and the button at the same time till it shows S. at the timer display.

SAMSUNG NZ64R3747RK - Changing method of maximum power limit - 3

  1. Touch the button till it shows SE at the timer display.

SAMSUNG NZ64R3747RK - Changing method of maximum power limit - 4

  1. Touch the P button and the D button at the same time till it shows SET on the timer display and 7 on the right rear burner power display.

SAMSUNG NZ64R3747RK - Changing method of maximum power limit - 5

  1. Touch the button till the indicator of right rear burner turns from 7 to 3. At this time, maximum power has been a change into 3000W.

SAMSUNG NZ64R3747RK - Changing method of maximum power limit - 6

  1. Turn the power Off to set the power limit.

  2. You can change the maximum power from 3000W to 7200W by repeating the same operation

NOTE

In low-power (3000 W) mode, the Power Boost function is not available with a flex big zone.
- In low-power (3000 W) mode, the Power level will be adjusted automatically. - During cooking maximum available power of each cooking zone depends on how much cooking is needed at the same time:

Number of cooking zones in use at the same time1 burner 2burner 3 burner4 burner
Maximum power levelP or 1511 / 13 or 10 / 14 or 9 / 159 / 9 / 9 or 8 / 9 / 10 or 7 / 8 / 11 or 6 / 9 / 11 or . . .6/7/7/7 or 5/7/7/8 or 5/6/7/9 or 5/6/8/8 or . . .

English 25

Maintaining your appliance

Hob

WARNING

Cleaning agents must not come into contact with a heated ceramic glass surface. All cleaning agents must be removed with adequate amounts of clean water after cleaning because they can have a caustic effect when the surface becomes hot. Do not use any aggressive cleaners such as grill or oven sprays, scouring pads or abrasive pan cleaners.

NOTE

Clean the ceramic glass surface after each use when it is still warm to the touch. This will prevent spillage from becoming burnt onto the surface. Remove scales, watermarks, fat drippings and metallic discolouration with the use of a commercially available ceramic glass or stainless steel cleaner.

Light soiling

  1. Wipe the ceramic glass surface with a damp cloth.
  2. Rub dry with a clean cloth. Remnants of cleaning agent must not be left on the surface.
  3. Thoroughly clean the entire ceramic glass cooking surface once a week with a commercially available ceramic glass or stainless steel cleaner.
  4. Wipe the ceramic glass surface using adequate amounts of clean water and rub dry with a clean lint - free cloth.

Stubborn soiling

SAMSUNG NZ64R3747RK - Stubborn soiling - 1

  1. To remove food that has boiled over and stubborn splashes, use a glass scraper.
  2. Place the glass scraper at an angle to the ceramic glass surface.
  3. Remove soiling by scraping with the blade.

NOTE

Glass scrapers and ceramic glass cleaners are available from specialty retailers.

Problem dirt

SAMSUNG NZ64R3747RK - Problem dirt - 1

  1. Remove burnt-on sugar, melted plastic, aluminium foil or other materials with a glass scraper immediately and while still hot.

WARNING

There is a risk of burning yourself when the glass scraper is used on a hot cooking zone:

  1. Clean the hob as normal when it has cooled down. If the cooking zone on which something has melted has been allowed to cool, warm it up again for cleaning.

NOTE

Scratches or dark blemishes on the ceramic glass surface, caused, for example, by a pan with sharp edges, cannot be removed. However, they do not impair the function of the hob.

Hob frame (option)

WARNING

Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise dull blemishes will appear.

  1. Wipe the frame with a damp cloth.
  2. Moisten dried debris with a wet cloth. Wipe and rub dry.

To avoid damaging your appliance

Do not use the hob as a work surface or for storage.
- Do not operate a cooking zone if there is no pan on the hob or if the pan is empty.
- Ceramic glass is very tough and resistant to temperature shock, but it is not unbreakable. It can be damaged by a particularly sharp or hard object dropping onto the hob.
- Do not place pans on the hob frame. Scratching and damage to the finish may occur.
- Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling agents, onto the hob frame, since such liquids can cause dull spots.
If sugar or a preparation containing sugar comes into contact with a hot cooking zone and melts, it should be cleaned off immediately with a kitchen scraper while it is still hot. If allowed to cool, it may damage the surface when removed.
- Keep all items and materials that could melt, for example, plastics, aluminium foil and oven foils, away from the ceramic glass surface. If something of this nature melts onto the hoo, it must be removed immediately with a scraper.

Troubleshooting and service

Troubleshooting

A fault may result from a minor issue that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

WARNING

Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user, if your appliance needs repair, please contact your customer service centre.

ProblemPossible causeSolution
What should I do if the cooking zones are not functioning?·The fuse in the house wiring is not intact.·If the fuses trip a number of times, call an authorised electrician.
What should I do if the cooking zones will not switch on?·The ① button was accidentally actuated. ·The control panel is partially covered by a damp cloth or liquid.·The appliance is properly switched on. ·Clean the control panel.
What should I do if the display except for H the residual heat indicator suddenly disappears?·The ① button was accidentally actuated. ·The control panel is partially covered by a damp cloth or liquid.·The appliance is properly switched on. ·Clean the control panel.
What should I do if, after the cooking zones have been switched off, residual heat is not indicated in the display·The cooking zone was only briefly used and therefore did not become hot enough.·If the cooking zone is hot, please call a local service centre.
Information codePossible causeSolution
F1-F6Temperature sensor failure• Please contact the supplier.
F9-FATemperature sensor failure for the IGBT• Please contact the supplier.
FCThe connection between the power board and the main board is fail• Please contact the supplier.
E1/E2Abnormal supply voltage• Please inspect whether power supply is normal. • Power on after the power supply is normal.
E3/E4Temperature sensor of the ceramic glass is high• Please restart after the appliance cools down.
E5Temperature sensor of the IGBT is high• Please restart after the appliance cools down.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

The control panel is partially covered by a damp cloth or liquid.
The child safety lock is on, and display "L".

What should I do if the display is illuminated?

Check for the follow

Cookware is unsuitable, too small, or no cookware has been placed on the cooking zone.
If you use suitable cookware, displayed message will automatically disappear.

What should I do if the cooling fan runs after the hob is turned off?

Check for the following:

  • When you have finished using the hob, the cooling fan runs by itself for cooling down.
    After the hob's electronics has cooled down or elapsed max time (10 minutes) the cooling fan will be turned off.
    If you request a service call because of an information made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section "Troubleshooting".

If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of

diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

What form does the problem take?

Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This

information is provided on the rating plate as follows:

Model description
S/N code (15 digits)
We recommend that you record the information here for easy reference.
Model:

Serial n umber

When do you incur costs even during the warranty period?

If you could have remedied the problem yourself by applying one of the solutions provided in the section "Troubleshooting".
- If the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

Technical data

Technical data

Appliance dimensionsWidth 590 mm
Depth 520 mm
Height 60 mm
Work surface cut-out dimensionsWidth 560 mm
Depth 490 mm
Height 72 mm
Corner radius3 mm
Connection voltage220-240 V ~ 50 / 60 Hz
Maximum connected load power7.2 kW
WeightNet 12.2 kg
Gross 14.5 kg

Cooking zones

PositionDiameterPower
Right Front180 mm1800 W / Boost 3000 W
Right Rear180 mm1800 W / Boost 3000 W
Flex big zone-3000 W / Boost 4000 W

Product information

Supplier's nameSamsung Electronics co. Ltd.
Model identificationNZ64R3747RK NZ64R3747BK
Type of hobBuilt-in
Heating technologyIncursion cooking zones and cooking area
Number of cooking zones and/or area3
For circular cooking zones or area: diameter of useful surface area per electric heated cooking zone (Ø)18.0 cm, 18.0 cm
For non-circular cooking zones or area: length and width of useful surface area per electric heated cooking zone or area (L x W)21.0 x 40.5 cm
Energy consumption per cooking zone or area calculated per kg (EC electronic cooking)Ø 18.0 cm (Front): 185.4 Wh/kg Ø 18.0 cm (Rear): 184.3 Wh/kg 21.0 x 40.5 cm: 201.3 Wh/kg
Energy consumption for the hob calculated per kg (EC electronic net)190.3 Wh/kg

Data determined according to standard EN 60350-2 and Commission Regulations (EU) No 66/2014.

Energy saving tips

Always position pots and pans before switching on the cooking zone.
- Dirty cooking zones and pan bases increase power consumption.
Using a pressure cooker reduces cooking time.

Memo

SAMSUNG

QUESTIONS OR COMMENTS?

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Examples de placement correct / incorrect.

SAMSUNG NZ64R3747RK - SAMSUNG - 1

SAMSUNG NZ64R3747RK - SAMSUNG - 2

SAMSUNG NZ64R3747RK - SAMSUNG - 3

SAMSUNG NZ64R3747RK - SAMSUNG - 4

Lyder under drift 19

Förste gangs rengjöring 19

Betjening 20

Starte matlaging 20

  1. Maks. 1800/3000 W tone
  2. Maks. 1800/3000 W tone
  3. Maks. 1800/3000 W tone
  4. Maks. 1800/3000 W sone
    5.Fleksibel sone 3000/4000 W
  5. Keramisk glass
  6. Betieningspanel

Betjeningspanel

SAMSUNG NZ64R3747RK - Betjeningspanel - 1

  1. Maks. 1800/3000W place
  2. Maks, 1800/3000W place
  3. Maks. 1800/3000W place
  4. Maks. 1800/3000W place
    5.Fleksibel piado,3000/4000W
  5. Keramisk glas
  6. Kontrolpanel

Kontrolpanel

SAMSUNG NZ64R3747RK - Kontrolpanel - 1

SromniveauSluk
Holde varmenafter 2 timer
1-5after 8 timer
6-10after 4 timer
11-14after 2 timer
15after 1 time

SAMSUNG NZ64R3747RK - Kontrolpanel - 2

BEMERK

Strom administration

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Product information

Brand : SAMSUNG

Model : NZ64R3747RK

Category : Cooker