C3A - Surveillance Camera EZVIZ - Free user manual and instructions

Product Type	Wireless surveillance camera with base station
Brand	EZVIZ
Model	C3A
Camera Power	Built-in rechargeable battery, 5V/1A power adapter
Base Station Power	12V/1.5A power adapter
Battery Type	Rechargeable lithium-ion battery (included)
Local Storage	microSD card up to 128 GB (Class 10 recommended)
Connectivity	Wi-Fi 2.4 GHz, RJ45 (base station), 4G microSIM card (optional)
Field of View	126°
Motion Detection	Passive infrared (PIR) sensor, optimal range 1.5 to 7 m
Night Vision	Automatic day/night switching by photoresistor
Audio	Built-in microphone and speaker (two-way audio)
Number of Supported Cameras	Up to 6 cameras per base station
Wireless Range	Up to 100 m (300 ft) in open space
Installation	Magnetic mount or screw fixing (included)
Mobile App	EZVIZ (iOS and Android)
Protection Rating	Not specified, indoor/outdoor use advised with caution
Camera Weight	Approximately 200 g (estimate)
Camera Dimensions	Approximately 70 x 70 x 110 mm (estimate)
Care and Cleaning	Clean with a soft, dry cloth. Avoid abrasive products.
Safety	Use only the provided adapters. Do not expose to excessive moisture.
Available Spare Parts	Battery, adapter, magnetic mount, cables (USB, network)
Repairability	2-year warranty. Contact EZVIZ support for any repairs.

Frequently Asked Questions - C3A EZVIZ

How to install the battery in the camera?

Press the button to open the battery compartment cover. Insert the battery and close the cover. Fully charge the battery before first use.

How to sync the camera with the base station?

Make sure the camera is 0.6-1 m from the station. Press the main button on the station, then hold the SYNC button on the camera for 5 seconds. The LED flashes blue quickly when sync is successful.

Which microSD card is recommended?

Use a Class 10 microSD card with a maximum capacity of 128 GB. Initialize it in the EZVIZ app before use.

How to initialize the memory card in the app?

In the EZVIZ app, go to Device Settings then Storage Status. If the status is 'Uninitialized', tap to initialize. The status changes to 'Normal'.

What to do if synchronization fails?

If the LED flashes red quickly, synchronization failed. Repeat the operation making sure the camera is close to the station and the station is powered on.

How to access the base station via a browser?

Connect to the Wi-Fi network 'ezviz_xxxxxx' with the password indicated on the label. Open a browser and go to wifi.ezvizlife.com. Follow the setup wizard.

What is the maximum range between the camera and the base station?

The range can reach 100 meters (300 feet) in open space. Keep away from wireless devices to avoid interference.

How to recharge the camera battery?

Connect the camera to a power outlet using the provided 5V/1A adapter. The red flashing LED indicates charging, solid green when charged.

Can I use a microSIM card with the base station?

Yes, insert a microSIM card into the designated slot. It allows internet access via the mobile network. Ensure you have a suitable data plan.

What does the continuous red LED mean on the base station?

The continuous red LED on the battery indicator indicates an anomaly. On the main indicator, red is used during synchronization. Check the status in the EZVIZ app.

USER MANUAL C3A EZVIZ

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ezviz

Quick Start Guide

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COPYRIGHT © 2019 Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to be "EZVIZ"). This user manual (hereinafter referred to be "the Manual") cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the ezviz™ website (http://www.ezvizlife.com).

Revision Record

New release – January, 2019

Trademarks Acknowledgement

ezviz™.™ and other EZVIZ's trademarks and logos are the properties of EZVIZ in various jurisdictions.

Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ'S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.

EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY'S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR

JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Regulatory Information

FCC Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

Use only power supplies listed in the user instructions.

Power Adapter: MSA-C1500IC12.0-18P-DE.

Made by: Moso Power Supply Technology Co., Ltd.

EC DECLARATION OF CONFORMITY

Hereby, Hangzhou EZVIZ Software Co., Ltd. declares that the radio equipment type [CS-WLB] is in compliance with Directive 2014/53/EU.

The full text of the EC DECLARATION OF CONFORMITY is available at the following web link:

http://www.ezvizlife.com/declaration-of-conformity.

Safety Instruction

CAUTION: THE PRODUCT IS BUILT IN A NON REPLACEABLE BATTERY. KEEP THE BATTERY AWAY FROM FIRE AND DO NOT DAMAGE IT FOR IT MAY EXPLODE. DO NOT REFIT OR DISASSEMBLE THE BATTERY OR USE IT FOR OTHER PURPOSES. DO NOT SHORT CIRCUIT THE BATTERY, WHICH MAY CAUSE DAMAGE. WHEN THE BATTERY SWELLS OR LEAKS AND ETC., STOP USING IT AND CONTACT THE DEALER IMMEDIATELY.

Due to the product shape and dimension, the name and address of the importer/manufacturer are printed on the package.

SAVE THIS MANUAL FOR FUTURE REFERENCE

Box Contents

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Camera Battery Magnetic Mount

USB Cable Power Adapter Screw Kit

i The number of the products above is subject to the actual ones you selected.

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Base Station (x1) Network Cable (x1)

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Power Adapter (x1) Quick Start Guide (x1)

Quick Start Guide

Base Station

Main Button/Main Indicator

Signal Indicator

Battery Indicator

面 面

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QR Code

Power Button

LAN Interface

WAN Interface

Power Interface

Reset Button

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microSIM Card Slot

- microSD Card Slot

Name Description

Main Indicator

• Solid Green: The system works properly.
• Solid Blue: Device is not connected to internet.
- Flashing Blue: Memory card is Initializing or device starting synchronize with the camera.
• Off: The base station is turned off.

Main Button

Press to start synchronize with the camera (The synchronization lasts 2 mins).

Signal Indicator

• Solid Green: The network is connected.
• Off: The network is disconnected.
• Solid Red: Exception.
• Solid Green: Charged.
- Flashing Green: Charging.
• Solid Amber: Low battery.

Power Interface

For charging the battery or powering up the base station.

Power Button

Press to connect or cut off power.

Reset Button

Hold for 7 seconds to restart and reset all parameters to default.

microSD Card

• Recommended compatibility: Class 10, Max.128GB.
- Initialize the card in the EZVIZ app before using it..

Camera

SYNC Button Microphone Lens PIR Photoresistor LED Indicator Loudspeaker Power Interface microSD Card Slot

Name Description

SYNC Button Hold for 5 seconds to get the camera ready for Wi-Fi configuration.

PIR With the PIR (Passive Infrared), the device can detect a human body to determine when there is a possible break in and begins to record footage.

LED Indicator • Solid Red: Camera is starting up.

• Solid Blue: Video is being viewed in the EZVIZ app.
• Slow-Flashing Blue: Camera is working.
• Slow-Flashing Red: Camera is charging/Network exception.
• Fast-Flashing Blue: Camera is ready for Wi-Fi configuration.
• Fast-Flashing Red: Exception/Low battery.

Photoresistor Detects the environment's light conditions to activate the Day/Night switch function.

microSD Card • Recommended compatibility: Class 10, Max.128GB.

- Initialize the card in the EZVIZ app before using it.

Power Interface For charging the battery or powering up the camera.

Setup

EN

Step 1 Insert the Battery into Camera

• Press the button as shown below to open battery cover.
• Insert the battery.
• Close the battery cover.

Bipio

H2015

i Please fully charge the battery before the first time use.

Step 2 Charge the Battery

- Connect the camera with power outlet via power adapter (5V 1A).

Power Adapter Power Outlet

i Use the exclusive charger to charge the battery.

Step 3 Install microSIM card (Optional)

• Remove the cover at the bottom.
• Insert a microSIM card into the slot until a click.
• Close the cover.

microSIM card

• You can use the microSIM card (purchase separately) to access to the Internet.
• If your data plan provided by the carrier only includes limited mobile data, communication
  duration, etc., please pay attention to the amount of data and/or communication duration when using this device so as to avoid overuse.
• You can also follow Step 5 to connect it to the Internet via router.

Step 4 Power on the Base Station

- Wait until the main indicator turns to solid green or solid blue.

12V 1.5A Power Outlet Power Adapter

Please follow the steps in Access Base Station via the Browser in Page 9 if the Signal indicator is still unlit after installed a microSIM card and powered on.

Step 5 Connect Base Station to Internet via Network Cable

- Connect the base station to the LAN Interface of your router with the network cable.

Network Cable

EN

i Make sure the WAN Interface indicator is on or flashing.

Step 6 Synchronize Base Station with Camera(s)

• Make sure the camera is within 2 feet to 3 feet (0.6 m to 1 m) from the base station.
• Stay away from wireless device or barriers.
• The synchronization process lasts about 2 minutes.

1. Press the main button on the Base Station. The main indicator flashes blue.

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1. Press and hold the SYNC button on the camera for 5 seconds. The LED indicator will slowly flash blue. When flashing blue becomes more rapid and then stops, sync is completed.

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• Fast-Flashing Blue: Sync completes.
• Fast-Flashing Red: Sync failed. Repeat the Sync Process.

You can sync up to 6 cameras to each base station.

Step 7 Add the Base Station to Your EZVIZ Account

1. Create an user account.

• Connect your mobile device to the Internet.
• Search "EZVIZ" in App Store or Google Play™ to download.
• Launch the App and register an EZVIZ user account.

2. Add Base Station to EZVIZ.

• Log in the EZVIZ App.
• At the Home screen, tap “+” on the upper-right corner to go to the scanning QR code interface.

Home + Hi~ Click here to add your EZVIZ device(s).

- Scan the QR Code on the base station.

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• Tap the "Add" button to finish setup. This will take approximately 1 minute.
• Tap "View Camera" to start using and viewing your camera(s) in the mobile app.

Camera Installation

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Step 1 Pick a clean and flat surface, indoors or outdoors.

• Camera and base station should be within the distance of up to 300 feet (100 m). Stay away from wireless device or barriers to avoid decreasing the communication distance.
• Your camera provides a 126-degree viewing angle. Position your cameras to make sure the scene you want to video is in the cameras' field of view.
• Your camera motion sensor is far more sensitive to side-to-side movement across their field of view. The best area for motion detection is 5 feet to 25 feet (1.5 to 7.5 m) from the camera position.

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Top View 126°

Step 2 Secure the magnetic mount with the enclosed screw.

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Step 3 Mount the camera to the magnetic mount or attach it directly to a magnetic surface.

Appendix

Install Memory Card

• Remove the cover at the bottom.
• Insert a microSD card into the microSD card slot until a click.
• Close the cover at the bottom.

microSD Card

Initialize Memory Card

1. In the EZVIZ app, check the memory card status by tapping on the Storage Status in the Device Settings interface.

Storage Status
Device Version	Vx.x.x build xxxxx No new version.

1. If the memory card status displays as Uninitialized, tap to initialize it. The status will then change to Normal.

Access Base Station via the Browser

In your mobile device, look for the Wi-Fi Network named "ezviz_xxxxxx", choose the "ezviz_xxxxxx" network, enter the Wi-Fi password ("Wi-Fi Name" and "Default Password" are listed on the device label)

If the wizard does not pop up, access the web address (wifi.ezvizlife.com) in your Web browser.
For detailed information, please visit www.ezvizlife.com.

Lieferumfang

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Home Hi~ Click here to add your EZVIZ device(s).

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Home Hi~ Click here to add your EZVIZ device(s)

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Vista superior 126°

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Quick Start Guide

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Home Hi- Click here to add your EZVIZ device(s)

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Vue de dessus

lessus 126°

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QR Code

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Scheda micro SIM

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Home + Hi~ Click here to add your EZVIZ device(s).

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Scheda micro SD

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Camera Batterij Magnetische montuur

USB-kabel Adapter Schroevenset

NL

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Voedingsadapter (x1) Snelstartgids (x1)

Quick Start Guide

Basisstation

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Home + Hi- Click here to add your EZVIZ device(s).

NL

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Bovenaanzicht 126°

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Quick Start Guide

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PL

i

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Home + Hi~ Click here to add your EZVIZ device(s).

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Камера Батарея

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Quick Start Guide

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QR-код

Кнопка питания

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Гнездо для карты

microSIM

Гнездо для карты

microSD

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- Kapta microSIM

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Home + Hi~ Click here to add your EZVIZ device(s).

RU

Diagram showing hand holding a smartphone with a digital display and its internal components, including a close-up view of the screen.

Isometric line drawing of a room layout with furniture and TV wall (no text or symbols)

Diagram illustrating a mechanical or optical setup with labeled components and directional arrows, including a shaded wall and a curved object.

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Coiled electrical sensor or probe with two connectors (no text or symbols visible)

Quick Start Guide

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GR

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Home + Hi~ Click here to add your EZVIZ device(s).

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Coiled electrical or mechanical component with two ports (no visible text or symbols)

Quick Start Guide

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Home + Hi~ Click here to add your EZVIZ device(s)

CZ

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Pohled shora 126°

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Kamera Batéria Magnetický držiak

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Coiled electrical sensor or probe device with two ports (no text or symbols visible)

Quick Start Guide

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- Zásuvka na kartu microSIM - Zásuvka na kartu microSD

Názov Popis

Diagram of a device with an open lid and internal components, showing a blue arrow indicating direction (no text or symbols present)

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Home + Hi~ Click here to add your EZVIZ device(s)

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Pohl'ad zhora 126°

Diagram illustrating a device interaction with a bell jar, showing input, output, and component labels.

Krok 3 Pripevnite kameru k magnetickému držiaku alebo ju priložte priamo na magnetický povrch.

Dodatok

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Kamera Batteri Magnetholder

USB-kabel Strømadapter Skruesett

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Coiled electrical cable with two connectors (no text or symbols visible)

Strømadapter (x1) Hurtigstartveiledning (x1)

Quick Start Guide

Basestasjon

Hovedknapp / Hovedindikator Signalindikator Batteriindikator QR-kode Av/på-knapp LAN-tilkobling WAN-tilkobling Strømtilkobling Nullstillingsknapp Spor til MicroSIM-kort Spor til MicroSD-kort

Navn Beskrivelse

Hovedindikator • Lyser grønt: Systemet fungerer som det skal.

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1. Trykk og hold inne SYNK-knappen på kameraet i 5 sekunder. LED-indikatoren vil blinke sakte blått. Når den blå blinkingen blir raskere og deretter stopper, er synkroniseringen bekreftet.

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• Blinker raskt blått: Synkronisering fullfører.
• Blinker raskt rødt: Synkronisering mislyktes. Gjenta synkroniseringsprosessen.

Home Hi~ Click here to add your EZVIZ device(s).

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NO

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Visning ovenfra

ovenfra 126°

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Trinn 3 Monter kameraet til det magnetiske stativet eller fest det direkte på et magnetisk underlag.

Appendiks

Installer minnekort

Simple line drawing of a rounded rectangular object with two small circular features and a label 'Base' (no text or symbols on the object itself)

Coiled electrical cable with two connectors (no text or symbols visible)

Strömadapter (x 1) Snabbstartsguide (x 1)

Quick Start Guide

Basstation

Line drawing of a portable electronic device with a blue arrow indicating left-side motion (no text or symbols)

Strömadapter Eluttag

Simple line drawing of a mechanical component with a circular top and internal gear-like structure (no text or symbols)

Simple line drawing of a hand holding a remote control (no text or symbols)

Simple line drawing of a circular object with radial lines and a central dot, no text or symbols present.

Home Hi~ Click here to add your EZVIZ device(s)

- Skanna basstationens QR-kod.

Diagram showing two steps of inserting a device into a mobile phone, with Chinese labels indicating the process.

Isometric line drawing of a room layout with furniture and a ceiling-mounted device (no text or symbols)

Diagram illustrating a device's optical path with labeled components and directional arrow

SW

Simple line drawing of a 3D object resembling a helmet or capsule with no text or symbols

Kamera Batteri Magnetbeslag

Simple line drawing of a circular object with radial patterns and a central hole, labeled '图 40' at bottom (no other text or symbols)

Coiled electrical cable with two connectors (no text or symbols visible)

Line drawing of a remote control with a hand interacting with the left panel and a separate view of a device with a circular top (no text or symbols)

Home Hi~ Click here to add your EZVIZ device(s).

Diagram showing hand holding a device with a digital display and a close-up of its circular component, illustrating the process of inserting or removing a device.

DK

Isometric line drawing of a bedroom interior with sofa, nightstand, and TV wall (no text or symbols)

Ovenfra 126°

Simple line drawing of a rounded rectangular object with cutouts and a label 'Base' (no other text or symbols)

Coiled electrical cable with two connectors (no text or symbols visible)

Line drawing of a device with an open lid and internal components, showing a blue arrow indicating direction (no text or symbols)

Simple line drawing of a device with a handle and circular top (no text or symbols)

Simple line drawing of a hand holding a remote control device (no text or symbols)

Simple line drawing of a circular object with radial patterns and a central hole, resembling a stylized device or device (no text or symbols)

Home + Hi- Click here to add your EZVIZ device(s)

Diagram showing hand holding a device with labeled buttons and a circular dial, illustrating the process of inserting or removing a device.

Isometric line drawing of a room layout with furniture and appliances (no text or symbols)

Näkymä ylhäältä

Diagram illustrating a mechanical or optical setup with labeled components and directional arrows

FI

Thank you for purchasing Hangzhou EZVIZ Software Co., Ltd. ("EZVIZ") products. This limited warranty ("warranty") gives you, the original purchaser of the EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. This warranty applies only to the original purchaser of the product. "Original purchaser" means any consumer having purchased the EZVIZ product from an authorized seller. The disclaimers, exclusions, and limitations of liability under this warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Your EZVIZ product is warranted for a period of two (2) years from the date of purchase against defects in materials and workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with user manual.

You can request warranty service by contacting us at [e-mail].

For any defective EZVIZ products under warranty, EZVIZ will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with a functional equivalent product; or (iii) refund the original purchase price, provided you provide the original purchase receipt or copy, a brief explanation of the defect, and return the product in its original packaging. At EZVIZ's sole discretion, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the shipping cost, insurance, or any other incidental charges incurred by you in returning the product.

Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this warranty. Any product that has either been repaired or replaced under this warranty will be covered by the terms of this warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period.

This warranty does not apply and is void:

• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided;
• For any malfunction, defect, or failure caused by or resulting from the evidence of impact; mishandling; tampering; use contrary to the applicable instruction manual; incorrect power line voltage; accident; loss; theft; fire; flood; or other Acts of God; shipping damage; or damage resulting from repairs performed by unauthorized personnel;
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product;
• Cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;
  • Any software, even if packaged or sold with EZVIZ hardware;
  • For any other damages free from defects in material or workmanship;
  • Routine cleaning, normal cosmetic, and mechanical wear and tear.

Please do not hesitate to contact your seller, or send e-mails to us at [e-mail], with any questions.COPYRIGHT ©2019 HANGZHOU EZVIZ SOFTWARE CO., LTD. ALL RIGHTS RESERVED.

BESCHRÄNKTE GARANTIE

Colorful abstract logo with four overlapping petal shapes in blue, green, magenta, and yellow (no text or symbols)

ezviz