WHUD16HE5 - Air-conditioner PANASONIC - Free user manual and instructions

Product type	Air-to-water heat pump (reversible air conditioner)
Brand	PANASONIC
Model	WHUD16HE5
Usage	Heating and cooling
Heating power	16 kW
Cooling power	16 kW
Power supply	230 V single-phase
External dimensions (L×H×P)	800 × 600 × 300 mm
External weight	40 kg
Refrigerant type	R32
Main functions	Quick menu, Force DHW, Turbo heating, Silent mode, Weekly schedule, Force defrost, Remote control lock
Maintenance	Regular filter cleaning, pressure check
Safety	Automatic stop in case of error, remote control lock by code
Spare parts and repairability	Parts available, error code reset possible
General information	Manual available in several languages, 88 pages

Frequently Asked Questions - WHUD16HE5 PANASONIC

How to access the quick menu?

After the initial settings, use the ▲ ▼ ◀ ▶ buttons to select the quick menu, then press ← to enable/disable the chosen option.

What is the function 'Force DHW backup'?

It activates or deactivates the backup resistance of the domestic hot water tank. It is disabled when 'Force heating' is activated.

How to use the 'Turbo heating' mode?

Select the Turbo heating icon and press ←. The system will reach the set temperature faster. It starts about 1 minute after confirmation.

What does the 'Silent' mode do?

It reduces operating noise. You can choose from 3 silence levels, level 3 being the quietest. It activates about 1 minute after selection.

How to program silent heating over a time period?

In the 'Silence prog.' menu, you can set time slots with the desired silence level. Use the buttons to set the time and level.

Why is 'Force backup heating' disabled?

This function is automatically disabled when the system is in normal operation. A message 'Disabled due to Run operation' is then displayed.

How to modify the weekly schedule?

In the quick menu, select 'Weekly prog.'. You can copy or modify programs for each day, setting the time, temperature and mode.

What to do in case of frozen pipes?

Use the 'Force defrost' function in the quick menu. The request is displayed and the system will defrost the pipes.

How to reset an error code?

Select 'Error code reset' in the quick menu. Make sure all units are stopped before confirming.

How to lock or unlock the remote control?

In the quick menu, choose 'R/C lock' and confirm 'Yes'. To unlock, press any key, then enter a 4-digit code. If you forget the code, under the STOP screen, press ↩, ← and ▶ for 5 seconds to reset to 0000.

USER MANUAL WHUD16HE5 PANASONIC

Air-to-Water Heatpump

Front view of a Panasonic air conditioner unit with control panel and buttons (no visible text or symbols)

Model No.

Indoor Unit

WH-SDC12H6E5

WH-SDC16H6E5

Outdoor Unit

WH-UD12HE5

WH-UD16HE5

Panasonic

Quick Menu Guide

Air-to-Water Heatpump

2-7

English

Please read the Operating Instructions thoroughly before using the Quick Menu.

How to use the Quick Menu

After the initial settings have been completed, you can select a quick menu from the following options and edit the setting.

Select each setting and confirm the setting according to the instructions displayed at the bottom of the screen. (The icons refer to each selection key.)

To return to the Main Screen,

Press or ↻.

Note:

- If the system is not connected to the tank (Tank Connection is OFF), the Quick Menu screen will be displayed as right. Make sure the Tank Connection is ON.

Notes on operation icon

Example:

- Operation icon indicate with “............” = OFF

- Operation icon indicate with “——” = ON

Pure mechanical diagram showing a lever mechanism without any text or symbols

Force DHW

Select this icon to turn the Tank DHW on or off.

Press ← to confirm your selection.

graph TD
    A["Top pipe"] --> B{Flow direction}
    B --> C["Left pipe"]
    B --> D["Right pipe"]
    C --> E["Downward flow"]
    D --> F["Downward flow"]

- Force DHW is turned off.

- Force DHW is turned on.

Note:

• Force DHW is disabled when Force Heater is turned on.
• When Force DHW is turned off, operation & mode should change back to the previous memorized status.

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Powerful

Select this icon to operate the heating/cooling system powerfully.

Press ← to confirm your selection.

(The powerful operation starts approximately 1 minute after ← is pressed.)

graph TD
    A["Powerful mode is set off."] --> B["The Powerful mode operates for 30 minutes."]
    B --> C["The Powerful mode operates for 60 minutes."]
    C --> D["The Powerful mode operates for 90 minutes."]
    D --> E["Powerful mode is set off."]
    F["Powerful mode is set off."] --> G["The powerful mode operates for 30 minutes."]
    G --> H["The powerful mode operates for 60 minutes."]
    H --> I["The powerful mode operates for 90 minutes."]

Note:

- Powerful is disabled when operation is turned OFF.

Abstract pixelated line drawing with no text or symbols

Quiet

Select this icon to operate quietly.

Press ← to confirm your selection.

(The quiet operation starts approximately 1 minute after ← is pressed.)

graph TD
    A["1"] --> B["2"]
    B --> C["3"]
    C --> D["4"]
    D --> E["After 1 sec delay."]
    F["Quiet mode is set off."] --> G["The Quiet mode operates at level 1."]
    G --> H["The Quiet mode operates at level 2."]
    H --> I["The Quiet mode operates at level 3. Level 3 is the most quiet mode."]
    I --> J["Select this to set a timer for the Quiet mode operation."]

graph TD
    A["Do you want to edit Quiet timer pattern?"] --> B{Yes}
    B -->|No| C["Select &quot;Yes&quot;. Select &quot;Yes&quot; using <► buttons."]
    C --> D["Pattern Time Level 1 6:00 am 2"]
    D --> E["8:00 pm 1"]
    E --> F["10:00 pm 0"]
    F --> G["Edit Delete"]
    G --> H["6:00 am"]
    H --> I["Set the hour and minutes."]
    I --> J["Select the level of Quiet."]
    J --> K["Set time is overlapped! [=>"]Close]
    K --> L["Note: If the time overlaps with another pattern, &quot;Set time is overlapped!&quot; will appear on the screen."]

Simple icon showing a tree and sun, no text or symbols present

Force Heater

Select to force the Heater on.

Press ← to confirm your selection.

(The Force Heater mode starts approximately 1 minute after ← is pressed.)

graph TD
    A["●"] --> B["●"]
    C["..."] --> D["●"]
    E["• Force Heater is turned off."] --> F["●"]
    G["• Force Heater is turned on."] --> H["●"]

Note:

- Force Heater is disabled whenever operation is already on and ‘Disabled due to operation ON!’ will be displayed.

Disabled due to operation ON!

[→]Close

Weekly Timer
Select this icon to delete (cancel) or change the pre-set Weekly Timer.

Press ← to confirm your selection.

graph TD
    A["+"] --> B["Timer is not ON."]
    B --> C["↓"]
    C --> D["Timer is set."]
    D --> E["↓"]
    E --> F["After 1 sec delay."]

Select "Yes".

- If you select "No", the screen will return to the Main Screen.

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|No| C["Timer setup"]
    C --> D["Timer copy"]
    D --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F["All 6 patterns are not set! Do you want to edit?"]
    F --> G{Yes}
    G -->|No| H["End"]

- Timer setup: Select Timer setup to edit the Weekly Timer.

- Timer copy: Select to copy a timer setting.

[Example of a Timer setup]

Select the day(s) which you wish to edit using ▲▼ buttons.

If all 6 patterns are not preset, this screen will be displayed.

① Select pattern “1” \~ “6”.
② Set the hour and minutes of the Timer.
③ Select ON/OFF of the Timer.
④ Select the operation mode.
⑤ Set the temperature for both Zone 1 and 2 (if your system has the 2-Zone setting).

⑥ Set the Tank temperature.

Note:

• Timer is disabled when Force Heater is turned on or Heat-Cool SW is enabled.
• If you have preset the Weekly Timer on 2 zones, you must repeat the same procedure with Zone 2.

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Force Defrost

Select to defrost the frozen pipes.

Press ← to confirm your selection.

(When the mode is accepted, below screen will be displayed.)

Request accepted!

[→] Close

Simple black arrow pointing left inside a gray rounded square frame (no text or symbols)

Error Reset

Select to restore the previous settings when error has occurred.

Press ← to confirm your selection.

(When the mode has been accepted, below screen will be displayed.)

Request accepted!

[→] Close

- Make sure all units are turned off before selecting this mode which restores the whole system to the previous settings.

Simple icon of a padlock inside a rounded square frame (no text or symbols)

R/C Lock

Select to lock the Remote Controller.

Press ← to confirm your selection.

(When the mode has been accepted, below screen will be displayed.)

Select "Yes".

(The Main Screen will be locked.)

- If "No" is selected, the screen will return to the Main Screen.

To unlock the Remote Controller Press any key.

(When the mode has been accepted, below screen will be displayed.)

Enter any 4 digits of number (if the number is correct, the screen will be unlocked).

To reset forgotten password (under operation OFF screen) Press ↩, ← and ▶ continuously for 5 seconds.

(When the mode has been accepted, below screen will be displayed.)

graph TD
    A["Reset password"] --> B["1.Password is reset to 0000"]
    A --> C["2.Remote control is unlocked"]

Select "Reset".

(The screen will be off after 3 seconds.)

Pure mechanical diagram showing a lever mechanism without any text or symbols

ACS forzado

graph TD
    A["Water Tap Symbol"] --> B["Downward Arrow"]
    B --> C["Downward Arrow"]
    C --> D["Downward Arrow"]

Simple line drawing of a flexed arm inside a rounded square frame (no text or symbols)

Potente

Abstract pixelated line drawing with no text or symbols

Silencioso

Simple icon showing a tree and sun, no text or symbols present

Resistencia forzada

graph TD
    A["Solar Panel"] --> B["Ground Station"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Temporiz. semanal

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

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ACS forzato

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Powerful

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Modalità silenziosa

Simple icon showing a tree and sun, no text or symbols present

Resistenza forzata

graph TD
    A["Solar Panel"] --> B["Ground Station"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Simple icon showing a clock and two overlapping documents (no text or symbols)

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Sbrinamento forzato

graph TD
    A["Ripristino password"] --> B["Reset"]
    B --> C["↓"]

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Forceren warmtapwater

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Extra vermogen

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Stil

Simple icon showing a tree and sun, no text or symbols present

Forceren verwarming

Disabled due to operation ON!

[→]Close

Simple icon showing a clock and two overlapping documents (no text or symbols)

Week-timer

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    C --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F{All 6 patterns are not set! Do you want to edit?}
    F -->|Yes| G["Yes"]
    F -->|No| H["No"]

Selecteer "Yes".

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Forceren ontdooien

Simple black arrow pointing left inside a rounded square frame (no text or symbols)

Reset foutmelding

Selecteer "Yes".

graph TD
    A["Reset password"] --> B["1. Password is reset to 0000"]
    A --> C["2. Remote control is unlocked"]

Selecteer "Reset".

Pure mechanical diagram showing a lever mechanism without any text or symbols

Wymuszenie c.w.u.

graph TD
    A["Water Input"] --> B["Refrigeration"]
    B --> C["Filter"]
    C --> D["Outlet"]
    style A stroke:#000,stroke-width:2px
    style D stroke:#000,stroke-width:2px

Simple line drawing of a flexed arm inside a rounded square frame (no text or symbols)

Tryb intensywny

Abstract pixelated line drawing with no text or symbols

Praca cicha

Simple icon showing a tree and sun, no text or symbols present

Wymuszenie grzałki

graph TD
    A["Input"] --> B["Split into Solar Symbol"]
    B --> C["Output"]

Simple icon showing a clock and two overlapping documents (no text or symbols)

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

graph TD
    A["Reset"] --> B["↓"]

Wybierz „Reset”.

Pure mechanical diagram showing a lever and shaft without any text, numbers, or symbols

graph TD
    A["Top pipe"] --> B["Downward arrow"]
    B --> C["Left pipe"]
    C --> D["Right pipe"]
    style A fill:#f9f,stroke:#333
    style D fill:#bbf,stroke:#333

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Ισχυρό

Abstract pixelated line drawing with no text or symbols

Αθόρυβο

graph TD
    A["Do you want to edit Quiet timer pattern?"] --> B{Yes}
    B -->|No| C["Pattern Time Level"]
    C --> D["1 6:00 am 2"]
    C --> E["2 8:00 pm 1"]
    C --> F["3 10:00 pm 0"]
    D --> G["Edit Delete"]
    G --> H["6:00 am"]
    H --> I["Set time is overlapped!"]
    I --> J["[>"]Close]

Simple icon showing a windmill and a sun, no text or symbols present

Disabled due to operation ON!

[→]Close

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    D --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F{All 6 patterns are not set! Do you want to edit?}
    F -->|Yes| G{Yes}
    F -->|No| H{No}

Σημείωση:

Simple line drawing of a flower with petals and stem, enclosed in a rounded square frame (no text or symbols)

Do you want to lock remote control?

No

Επιλέξτε "Yes".

1. Password is reset to 0000
2. Remote control is unlocked

Pure mechanical diagram showing a lever and shaft without any text or symbols

Vynutit TUV

Touto ikonou zapnete/vypnete nádrž TUV.

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Výkonný

Abstract pixelated line drawing with no text or symbols

Tichý režim

Simple icon showing a tree and sun, no text or symbols present

Vynutit ohřívač

Simple icon showing a clock and two overlapping documents (no text or symbols)

Týdenní časovač

Pixelated icon of a flower with petals and a starburst, enclosed in a rounded square frame (no text or symbols)

Vynutit odmražení

Pure mechanical diagram showing a lever mechanism without any text or symbols

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Chauffage Turbo

Abstract black-and-white line drawing with curved strokes inside a square frame (no text or symbols)

Mode silencieux

Simple icon showing a windmill and a sun, no text or symbols present

Simple icon showing a clock and two overlapping documents (no text or symbols)

Prog. hebdo

Remarque :

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Forcer le dégivrage

Simple black arrow pointing left inside a rounded square frame (no text or symbols)

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Leistungsbetrieb

Abstract black-and-white line drawing with curved strokes inside a square frame (no text or symbols)

Flüsterbetrieb

Simple icon showing a tree and sun, no text or symbols present

Not- Heizbetrieb

graph TD
    A["Weather Icon"] --> B["Solar Panel"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Simple icon showing a clock and two overlapping documents (no text or symbols)

Wochentimer

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Pure mechanical diagram showing a lever mechanism without any text or symbols

Zorlu DHW

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Güçlü

Abstract pixelated line drawing with no text or symbols

Sessiz

Simple icon showing a tree and sun, no text or symbols present

Zorlu Isitici

Disabled due to operation ON!

[→]Close

Simple icon showing a clock and two overlapping documents (no text or symbols)

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    D --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F{All 6 patterns are not set! Do you want to edit?}
    F -->|Yes| G{No}
    F -->|No| H["End"]

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Zorlu Buz Çözme

Simple black arrow pointing left inside a rounded square frame (no text or symbols)

Hata Sifirlama

Do you want to lock remote control?

No

"Yes" i seçin.

1. Password is reset to 0000

2.Remote control is unlocked

Pure mechanical diagram showing a lever and shaft without any text or symbols

Tvinga VV

graph TD
    A["Top Drain"] --> B["Downward Outlet"]
    B --> C["Bottom Drain"]

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Kraftfull

Abstract pixelated line drawing with no text or symbols

Tyst läge

Simple icon showing a tree and sun, no text or symbols present

Tvinga värmare

VeckoTimer

Pixelated icon of a flower with petals and a starburst, enclosed in a rounded square frame (no text or symbols)

Tvinga avfrostning

Pure mechanical diagram showing a lever and shaft assembly without any text or symbols

Tvungen DHW

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Kraftig

Velg dette symbolet for å la varme-/kjølesystemet gå ved full effekt.

Abstract pixelated line drawing with no text or symbols

Stille

Velg dette symbolet for stille drift.

graph TD
    A["Source"] --> B["Solar Panel 1"]
    B --> C["Solar Panel 2"]
    C --> D["Output"]

Uketimer

① Velg mønster "1" \~ "6".
② Still inn time og minutter for Timer.
③ Velg PÅ/AV for Timer.
④ Velg driftsmodus.

• Velg modus med ▲▼ -knappene.

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Tvungen avising

Pure mechanical diagram showing a lever and shaft assembly without any text or symbols

Pakota DHW

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Powerful

Abstract black-and-white line drawing with curved strokes inside a square frame (no text or symbols)

Quiet

Simple icon showing a tree and sun, no text or symbols present

Pakota lämmitin

graph TD
    A["Input"] --> B["Split into Solar Symbol"]
    B --> C["Output"]

Disabled due to operation ON!

[→]Close

Simple icon showing a clock and two overlapping documents (no text or symbols)

Viikkoajastin

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    D --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F["All 6 patterns are not set! Do you want to edit?"]
    F --> G{Yes}
    G -->|Yes| H["← No"]
    G -->|No| I["End"]

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Pakota sulatus

Do you want to lock remote control?

No

1. Password is reset to 0000
2. Remote control is unlocked

Valitse "Reset".

Pure mechanical diagram showing a lever and shaft without any text or symbols

Tving DHW

graph TD
    A["Water Input"] --> B["Refrigeration"]
    B --> C["Filter"]
    C --> D["Outlet"]
    style A stroke:#000,stroke-width:2px
    style D stroke:#000,stroke-width:2px

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Kraftig

Abstract black-and-white line drawing with curved strokes inside a square frame (no text or symbols)

Lydsvag

Vælg dette ikon for at stille drift.

Simple icon showing a tree and sun, no text or symbols present

Simple icon showing a clock and two overlapping documents (no text or symbols)

Ugentlig timer

Pixelated abstract symbol resembling a flower or droplet with six petals, enclosed in a rounded square frame (no text or symbols)

Kraftig optøning

Simple diagram with a dot and arrow inside a rounded square frame (no text or symbols)

Nulstilling af fejl

1006 Kadoma, Kadoma City,

Osaka, Japan

Website: http://www.panasonic.com

© Panasonic Corporation 2017

Printed in Malaysia

Country	Hotline Phone Number
Hungary	[phone]
Netherlands	[phone]
Norway	[phone]
Poland	[phone]
Spain	[phone]
Sweden	[phone]
Switzerland	0800 - 001074
UK/Ireland	[phone]

Authorised representative in EU

Panasonic Testing Centre

Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, Germany

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