Q: The X-COMM app is in French but the X-COMM phone is not, how to synchronize the language?

The CROSSCALL X-COMM and its mobile app can have independent language settings. Here’s how to synchronize them: Method 1: Complete reset and reconfiguration On the X-COMM, press 8 times on the Power button (button 9) for a factory reset . This erases all settings and smartphone synchronization. Turn the device back on (hold button 9 for 5 seconds until the green LED). Open the X-COMM app on your phone and reconnect the X-COMM via the QR scan function (Android compatible). During reconfiguration, ensure that the app language is set to French , which should apply to the X-COMM during pairing. Method 2: Simple re-pairing (faster) Ensure that the X-COMM is paired with your phone via Bluetooth or the X-COMM app. Double-press the Power button to switch to silent mode (this may also refresh the connection). Completely turn off the X-COMM and reconnect it via the app. The synchronization of settings (including language) should occur automatically. Note: If the problem persists after a complete factory reset, it may indicate that the software version of the X-COMM requires an update via the X-COMM app, or that a system setting on the phone (system language) is interfering with the language detection of the device.

Question 1

How to change the display font size on the CROSSCALL CORE-S5?

Accepted Answer

The user manual for the CROSSCALL CORE-S5 does not specifically detail the font size options. However, on most phones in this range, accessibility settings are generally found in Settings Menu > Display Settings or Accessibility.

To access these options on your CORE-S5:

Open the Main Menu
Go to Settings
Look for an Display, Accessibility, or Font Size option
Adjust the size according to your preferences

If this option is not available on your model, we recommend consulting CROSSCALL technical support or the complete phone manual for specific details on your device's accessibility features.

Question 2

The X-COMM app is in French but the X-COMM phone is not, how to synchronize the language?

Accepted Answer

The CROSSCALL X-COMM and its mobile app can have independent language settings. Here’s how to synchronize them:

Method 1: Complete reset and reconfiguration

On the X-COMM, press 8 times on the Power button (button 9) for a factory reset. This erases all settings and smartphone synchronization.
Turn the device back on (hold button 9 for 5 seconds until the green LED).
Open the X-COMM app on your phone and reconnect the X-COMM via the QR scan function (Android compatible).
During reconfiguration, ensure that the app language is set to French, which should apply to the X-COMM during pairing.

Method 2: Simple re-pairing (faster)

Ensure that the X-COMM is paired with your phone via Bluetooth or the X-COMM app.
Double-press the Power button to switch to silent mode (this may also refresh the connection).
Completely turn off the X-COMM and reconnect it via the app.
The synchronization of settings (including language) should occur automatically.

Note: If the problem persists after a complete factory reset, it may indicate that the software version of the X-COMM requires an update via the X-COMM app, or that a system setting on the phone (system language) is interfering with the language detection of the device.

Question 3

How to add contacts on my CROSSCALL CoreS4 smartphone?

Accepted Answer

To add contacts on your CROSSCALL CoreS4, you have several methods. This phone uses a physical navigation key system, different from traditional touchscreen smartphones.

Manually creating a contact:

From the home screen, press the right selection key to access the Contacts menu
Then press the left selection key to select “New”
Choose the storage location: either in the internal memory of your phone or directly on your SIM card (useful for keeping your contacts even when changing phones)
Enter the requested information (name, phone number, email if desired) and press the central key to validate and save the contact

Adding a contact from a received call:

From the home screen, press the call key (the received number appears in your call log)
Use the navigation keys to select the number you want to save as a contact
Press the right selection key to access the Options
Select “Create a contact” and choose your storage location (internal memory or SIM card)
Complete the information and confirm with the central key to save

Importing your contacts from Google:

From the home screen, press the central key to access the Main menu
Select “Settings” and go to the “Account management” submenu
Click on your Google account, then select “Contacts” to import your saved contacts
You can also import your calendar and emails from this interface

Importing from a memory card, Gmail, or Outlook:

Access your Contacts menu via the right selection key from the home screen
Press the right selection key again to select “Options”, then “Settings”
Scroll down the options and select “Import contacts”
Choose your source: “Memory card”, “Gmail”, or “Outlook”

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