X-VIBES - Headphones CROSSCALL - Free user manual and instructions
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USER MANUAL X-VIBES CROSSCALL
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Line drawing of a medical device with attached tubing (no text or symbols)X-VIBES

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Technical diagram of a device's cable connector with numbered parts labeled 1 through 9
FR : Boulon volume - EN : Volume - button

FR: Micro EN: Microphone

FR : Bouton On/Off & Volume + EN : On/Off & Volume + button

Designed in France / Conçu en France
Thank you for choosing Crosscall and for buying this product!
The quick start guide will show you how to get started with your new device.
USING YOUR X-VIBES FOR THE FIRST TIME
- CHARGING: Open the dust cap (4). Charge your headphones using the USB-C cable provided. The LED light will turn red to let you know the product is charging. When charging is complete, the LED turns green.
- GETTING STARTED: Press and hold button (2) for 3 seconds to turn on your headphones. You will hear the voice prompt say "X-VIBES On", "battery level" and "Pairing". The LED then flashes blue and red to let you know your product is ready for pairing.
- PAIRING: On your device, activate the Bluetooth® function then select "Pair a device". Choose "X-VIBES" from the list of available devices. Follow the instructions to pair the accessory with your device.
The voice prompt will say "Connected".
You can now use your X-VIBES.
- SWITCHING OFF: Press and hold button (2) for 5 seconds to turn off your headphones. The voice prompt says "X-VIBES Off"
If you want to pair your X-VIBES to two devices simultaneously:
- Turn on your X-VIBES, connect them to the first device (see "Pairing") then disable Bluetooth® on the first device.
- Then, on the second device, search for your X-VIBES and pair them via Bluetooth ^® .
- Once the connection is established, re-enable Bluetooth® on the first device. Your two devices are then connected.
TAKING A CALL
- A ring tone indicates an incoming call.
- Press the multifunction button (8) once to answer. The "Answer call" sound notification lets you know that you have answered the call.
- When your conversation is over, press the multifunction button (8) once to hang up. The "Ending call" notification lets you know that the call has ended.
TAKING A DOUBLE CALL
- When you are already on a call, you will hear a sound notification to indicate another incoming call.
- Press the multifunction button(8) once to accept this new call. The current call will be put on hold.
- To switch from one call to another, press the multifunction button(8) once.
- To hang up on one of the two calls, press the multifunction button(8) twice.
REJECTING A SINGLE/DOUBLE CALL
Press and hold multifunction button (8). The "Reject call" notification lets you know that you have declined the call.
MUTING THE MICROPHONE DURING A CALL
Press the volume + and -(1) and (2) buttons simultaneously to mute your microphone. To reactivate it, do the same thing.
MAKING A CALL VIA GOOGLE ASSISTANCE
- Press the multifunction button (8) twice consecutively to start the Google Assistant app.
- Then state the contact to call. For example, "Call John". The voice prompt confirms the name of the contact.
- The call starts automatically.
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- If you are using a dual SIM card with the "always ask" call preference setting, you will need to confirm the SIM card to be used on your smartphone.
LISTENING TO MUSIC
| Play / Pause Press the multifunction button (8) once |
| Skip to next song Press and hold during 2 seconds volume+ button (2) |
| Return to previous song Press and hold during 2 seconds volume- button (1) |
ADJUSTING THE VOLUME
Press the volume + or - button (1) or (2) to adjust the sound to your liking.
BLUETOOTH®
The optimal transmission distance between your X-VIBES and your device is up 10 metres.
BATTERY
Your device has three levels of battery charge:
- Low
• Medium
• High
The voice prompt will let you know the level to which your product is charged:
- When switching on your product "Power On - Battery level - Pairing"
• During use, when battery level decreases.
MULTI-COLOUR LED
• Red LED: X-VIBES is charging
• Green LED: Battery charged
- Blue/red LED: Pairing
IN THE BOX
- Protective carry case: To protect your X-VIBES and related accessories, we recommend that you use the case provided for this purpose.
• USB-C / USB-A cable: Use the cable provided to charge your X-VIBES -
Earplugs: If you prefer to isolate yourself and switch off from background noise, earplugs are available.
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Roll the earplug between your index finger and thumb until the earplug is compressed.
- Pull your ear upwards with the opposite arm. Insert the earplug into the ear canal.
- Wait a few seconds and let the plug inflate in the ear.
Important: If your earplugs are damaged, stop using them and replace them immediately.
TECHNICAL SPECIFICATIONS
| Bluetooth® QCC3024 | |
| Speaker type Bone conduction speaker, 1w dual speaker | |
| Battery Capacity: 200mAh, Voltage: 3.7V, Temperature: -20-50°C, Weight: approx. 4g | |
| Microphone Dual Noise Cancelling Microphone (GoerTek MEMS, Model: S150T381-015) | |
| Talk time 12 hrs with volume at 100%, 14 hrs with volume at 80% | |
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| Standby time 10 days | |
| Effective range 10 metres | |
| Mono/Stereo Stereo | |
| Bluetooth® version | 5.1 |
| Weight | 34 grams |
| Bluetooth® class (1/II) | Class II |
| Bluetooth® profile | a2dp/HFP,HSP,AVRCP,GAVDP,AVDTP |
| Reception sensitivity | 88dBm |
| Impedance | 90 |
| Frequency range | 20-20KHz |
| FM/MP3 | No |
| Charger | USB-C charger - Recharge in 1.5 hours |
| Cable length | 60cm |
| TF card | No |
| System Language | English |
| Operating temperature: | -20°C ~ 50°C |
| IP standard | IP67 |
| Waterproofing | 1m / 30mn |
| Drop test 1.8m |
PRECAUTIONS FOR USE
- Small parts may cause choking.
• Always store this device between 15 and 25 degrees to maximise its lifespan. - Do not expose to dust, direct sunlight, high humidity, heat or any mechanical impacts.
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- Avoid impacts.
- If the device overheats, falls or has been damaged, please stop using it immediately.
- Do not allow children or pets to chew or lick the device.
- Do not use harsh cleaning agents or solvents such as petrol or alcohol: risk of damage.
- Be careful with the edges, uneven surfaces, metal parts of this device and its packaging to avoid possible injury or damage.
- Do not modify, repair or disassemble this device. Doing so may result in fire, electric shock, or complete destruction of the device. None of this is not covered by the warranty.
- Do not attempt to change a part by yourself. If a part needs to be changed, contact your dealer.
- This device is not intended for use by persons (including children) with reduced physical, sensory or mental capacities, or persons without experience or knowledge, unless they are supervised by a person responsible for their safety or have received prior instructions concerning the use of the device. Children should be supervised to ensure that they do not play with the device.
- High volume and prolonged listening can cause hearing loss. Before using your X-VIBES, make sure the volume is on low. Increase it gradually.
- If you hear a slight buzz or feel any discomfort, stop using your device immediately.

Using your device while driving a motor vehicle, motorcycle, watercraft or even a bicycle is dangerous, and even strictly prohibited in some countries. Be sure to comply with all the standards, measures and laws applicable in your country and relating to the use of your device. Take care in all circumstances.
- If you have a pacemaker or other electrical medical device, you should consult your physician before using this product.
• We recommend that you take regular 15-minute breaks every hour.
- Avoid exposing your device to rain or other liquids.
- Observe the various guidelines and instructions requiring all electrical
equipment or equipment emitting radio waves to be switched off in restricted areas (hospitals, aeroplanes).
- Do not leave your battery charging unnecessarily as this may shorten its life.
- Do not expose your device's microphone to metal particles: these could build up and block the microphone.
- Changes in temperature can increase or decrease pressure on the device, which can affect the quality of the sound. If necessary, open the cap to evacuate the air.
- Keep small cells and batteries which are considered swallowable out of the reach of children.
- Swallowing may lead to burns, perforation of soft tissue, and death. Severe burns can occur within 2 h of ingestion.
• In case of ingestion of a cell or battery, seek medical assistance promptly.

BATTERY USE PRECAUTIONS
- Make sure the battery is charged before first use. This optimises the life of the battery.
- If you don't use the device, the built-in battery will gradually lose its charge; fully charge the battery every three months if not used for a long time.
- Your X-VIBES accept a maximum charging current of: 5V/200mA
• A full recharge takes about 1.5 hours. - The battery used in this product may cause burns or chemical burns in case of improper handling.
- Only recharge your battery with approved chargers designed for this product. When unplugging the charger, pull the plug, not the cord.
- Health Recommendations: If liquid coming out of the battery comes into contact with your eyes, wash them immediately and thoroughly with clean water and consult a doctor as it may cause blindness or injury. If liquid coming out of the battery comes into contact with your body or hands, wash thoroughly with water. If liquid coming out of the battery comes into contact with the product, wipe it thoroughly, avoiding direct contact with your hands (use a pair of gloves).

There is a risk that the battery will explode if you replace it with an unsuitable
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model. Dispose of used batteries according to the instructions
- Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion
• Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas - A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas

PRECAUTIONS FOR USE AND WATER RESISTANCE
- To ensure your X-VIBES stay dust and waterproof, always make sure to close the dust cap and check that it is not damaged.
- Do not attempt to charge your X-VIBES underwater.
- If your device has been submerged in water or the microphone is wet, the sound may not be clear during a call. It is recommended to wait a few minutes after immersing your device for it to return to its original audio quality. Make sure that the microphone is clean and dry by wiping it with a dry cloth.
- If the device gets wet with salt or chlorinated water, rinse it with tap water, then dry with a soft, clean cloth. Thoroughly wipe the dust caps.
- The device's water resistance can lead to slight vibrations under certain circumstances. These vibrations, for example when the volume is turned up high, are entirely normal and do not affect the performance of the device.
- Do not remove the waterproof grill and/or membrane that cover the microphone, and do not use any tools likely to damage it (pointed, sharp, etc.).
SAFETY MEASURES
• Use a suitable charger.
- Do not throw your device into fire.
- Do not short-circuit.
- Do not incinerate.
- Do not expose to temperatures over 60^ / 140^ .
• Recycle the battery according to standards in force.
- Charge your device using the USB cable provided. Using a cable that is not compatible could permanently damage your product.
- Using damaged cables or chargers, or charging in the presence of moisture, may cause an electric shock.
- Ventilation should not be blocked by objects covering the vents (e.g. newspapers, tablecloths, curtains, etc.) to prevent overheating and malfunction. Maintain a free space of at least 10cm around your X-VIBES.
- Your product should be used in areas with a temperate climate.
- Do not insert or remove a USB port with wet hands as this could lead to a risk of electric shock.
- Because your X-VIBES are equipped with an internal rechargeable battery, do not expose the product to excessive heat (sun, fire, etc.)
- Avoid using the connector to perform several actions at once, and make sure that the battery terminals are noting touch any conductive elements, such as metal or liquid.

PROTECTING YOUR HEARING
Your X-VIBES adhere to the regulations in force in terms of limiting the maximum output volume. Listening with earphones at high volume for extended periods can cause hearing loss!
- Stop using the product or lower the volume if you feel that your ears are ringing.
- Do not listen on full volume; medical professionals advise against exposure to high noise levels for an extended period of time.
- Use earphones wisely, as excessive sound pressure coming from earbuds or an audio headset can cause hearing loss.
• To prevent damage to your hearing, avoid listening at high volumes for long periods of time.
Bluetooth® headphones: Maximum output power < 20 mW
ENVIRONMENTAL PROTECTION
Please respect local regulations in terms of waste elimination when you are getting rid of packaging, the battery or the used product. Take them to a collection point so they can be properly recycled. Do not dispose of your used product in ordinary rubbish bins.

This symbol affixed on the product means that it is a device whose treatment as waste is subject to Waste Electrical and Electronic Equipment (WEEE) regulations.
CLEANING AND MAINTENANCE
- Switch off your X-VIBES before any cleaning or maintenance. The charger must be unplugged from the outlet. The X-VIBES and charger must be disconnected to avoid electric shock or short circuit of the battery or charger. Close the dust caps.
- Do not clean the X-VIBES or charger with chemicals (alcohol, benzene), chemical agents or abrasive cleaners so as not to damage the parts or cause a malfunction. The device can be cleaned with a soft, anti-static, slightly damp cloth, or with tap water following the instructions in the Information on water resistance.
- Do not scratch or tamper with your X-VIBES, as the substances in the paint may cause an allergic reaction. If such a reaction occurs, stop using the X-VIBES immediately and consult a doctor.
- Do not disassemble the X-VIBES or accessories yourself.
WARRANTY CONDITIONS
Your X-VIBES, along with the accessories in the box, are guaranteed against any defect or malfunction that may arise due to their design or manufacture, or an equipment failure, under normal conditions of use, for the duration of the warranty period (available to read with our after-sales T&Cs on www.crosscall.com > Assistance > Warranty) valid from the date of purchase of the product, as shown on your original invoice.
The commercial warranty automatically terminates at the end of this period. For 14
more information on the warranty terms and conditions, go to www.crosscall.com > Assistance > Garantie.
In the event that your X-VIBES have a defect that prevents normal use, you will need to take your device to our After-Sales Service. Your product will not be repaired or replaced if the trademarks have been removed or changed, or if your purchase receipt is missing or illegible. If the lack of conformity or defect is confirmed, all or part of your product will be replaced or repaired. This warranty covers the cost of parts as well as labour.
Documents and information to enclose when sending your X-VIBES to our After-Sales Service: A copy of the invoice or receipt, showing the date of purchase, the type of product, and the name of the distributor;
A description of the fault with the product. We recommend reading the terms and conditions of after-sales service available on the Crosscall website at the following address: www.crosscall.com
CONFORMITY CE
CROSSCALL confirms that this device complies with the basic recommendations and other relevant measures in the 2014/53/EU directive.
WARNING: The Bluetooth® logo and trademark are the property of Bluetooth® SIG, Inc. and any use of this trademark is subject to licensing. Other brand names and trade names are the property of their respective owners,
X-VIBES, designed in France and assembled in China
Created and imported by: CROSSCALL - 245 RUE PAUL LANGEVIN 13290 AIX-ENPROVENCE - FRANCE
www.crosscall.com