imagePRESS C9010VP - Controller CANON - Free user manual and instructions

USER MANUAL imagePRESS C9010VP CANON

imagePRESS C10010VP C9010VP

Quick Guide

Read this guide first.

Please read "Important Safety Instructions" before operating this product. After you finish reading this guide, store it in a safe place for future reference. The information in this document is subject to change without notice.

Guide rapide

Auto Gradation Adjustment for Various Paper Types

The gradation, density, and color tone of an image can be automatically corrected by outputting test pages and scanning them using the color sensor built into the machine. This function can be used for various weights of paper so that a high quality print result can be obtained in different paper types.

"Adjustment for Image Quality and Finishing (Calibration)" in the User's Guide

Illustration of a paintbrush resting on an artist's palette with colored paint blobs (no text or symbols)

Achieve High Quality Color Reproduction with Auto Color Tone Correction

The color tone of an image can be automatically corrected by outputting test pages and scanning them using the color sensor built into the machine. Compared to the Auto Adjust Gradation function, which adjusts CMYK, the Auto Correct Color Tone function adjusts mixed colors that are expressed with multiple toner. By using these functions together, you can perform the precise color adjustment.

Six-panel grid showing six identical panels of balloons floating on a surface, no text or symbols present.

"Adjustment for Image Quality and Finishing (Calibration)" in the User's Guide

Optimum Print Result for Each Paper Type

Paper information, which includes the basis weight, finish, fixing, and curl correction level, can be registered as the paper characteristics. As the detailed information can be specified for each different paper type, you can obtain the fine print result with considering the paper characteristics. This function is also effective for improving paper conveyance and print quality.

Stack of five overlapping sheets of paper or document paper, no text or symbols visible

"Paper Type Management" in the User's Guide

Curl Correction for Stable Paper Conveyance

The machine constantly corrects the paper curl which occurs due to the pressure applied when toner is fixed. Moreover, by correcting the paper curl during outputting, the machine reduces the risk of a paper jam, and achieves the stable paper conveyance. The curl correction can be specified for each paper type you want to use.

Diagram showing a curved stack of papers transforming into a single sheet of paper (no text or symbols present)

- "Adjustment for Image Quality and Finishing (Calibration)" in the User's Guide

"Paper Type Management" in the User's Guide

Easy Operation for Adjusting Image Position

You can adjust the image positions easily with this machine. All you need is measuring marks on the test page and then entering the measured values on the touch panel display. After that, the machine will automatically adjust the image positions. You can make the complicated adjustment easily by entering values for each edge of front and back sides on a single screen.

"Paper Type Management" > "Adjusting the Image Position" > "Adjusting Individual Image Position Setting by Using the Test Page" in the User's Guide

You can adjust the image position quickly by using the guide sheet. (This adjustment can be performed when the Duplex Color Image Reader Unit-M is attached.)

"Paper Type Management" > "Adjusting the Image Position" > "Adjusting Image Position by Using the Guide Sheet" in the User's Guide

Test page

Guide sheet

Quick Access to Frequently Used Settings

Different settings are required, depending on the printing purpose or paper types, but accessing setting items located in various menus every time is a quite complicated operation. In this case, register frequently used settings in "Settings/Registration Shortcut" button. You can directly access to the setting screen with this button and save the effort to search necessary setting items.

"Settings/Registration" in the User's Guide

graph TD
    A["Settings/Reg. Shortcut"] --> B["Auto Adjust Gradation"]
    A --> C["Paper Type Management Settings"]
    A --> D["Clean Inside Main Unit"]

Alternative Settings for Your Needs, "Productivity" or "Quality"

You can set a priority to either print productivity or image quality. For instance, select "Productivity Priority" when printing a large number of documents to achieve speedy printing. On the other hands, select "Quality Priority" when printing documents which contain many pictures to obtain precisely printed images. This function can be set for each paper type to suit your various needs for printing.

"Settings/Registration" in the User's Guide

graph TD
    A["Material Input"] --> B["Processing Unit"]
    B --> C["Output"]
    D["Waste Disposal"] --> B

Contents

Thank you for purchasing this Canon product. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. For more information on the detailed settings for the functions, see the User's Guide. After reading this manual, store it in a safe place for future reference.

Parts and Their Functions....6

External View....6

Internal View (Marking Engine)....7

Internal View (Fixing Station) 8

Control Panel (Upright Control Panel-F) OPTION 9

Status Monitor/Cancel Screen 11

How to Turn ON the Main Power....12

Turning ON the Main Power 12

Shutting Down the Machine....13

Loading Paper 14

Paper Source....15

Registering Paper Types in the Paper Database ....16

Loading Paper into the Paper Deck ....17

Registering Custom Paper Types ....20

Cleaning and Maintenance 22

Cleaning the Platen Glass....22

Cleaning the Original Scanning Area .....22

Cleaning the Feeder 23

Automatic Feeder Cleaning 25

Cleaning the Inside of the Main Unit....25

Refreshing the Fixing Roller 26

Cleaning the Touch Panel Display 26

Consumables 27

Troubleshooting 29

Clearing Paper Jams and Staple Jams 29

Reducing the Frequency of Paper Jams ....29

When an Error Message Is Displayed ....30

Contacting Your Local Authorized Canon Dealer ....31

If Memory Becomes Full ....32

If the Main Power Does Not Turn ON 32

Appendix....33

Symbols Used in This Manual

CAUTION

IMPORTANT

NOTE

OPTION

Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions.

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Indicates useful functions or tips for using the machine.

You can find further information from the online manual site (https://oip.manual.canon/).

A detailed explanation is described on the specified page of this manual.

Indicates an optional product which can be used with this machine.

Keys and Buttons Used in This Manual

The followings are examples of how keys and buttons are expressed in this manual.

- Touch Panel Display Keys: [Key Name]

→[Copy]

• Control Panel Keys: Key Icon

- Buttons on Computer Operation Screens: [Button Name]

[OK], [Add], [Cancel]

You can access https://oip.manual.canon/ to read the User's Guide that describes all functions of this machine.

You can download the manual for each model as follows:

• For the PRISMAsync model, access the Canon Production Printing website.
  • For the imagePRESS Server model, access the EFI website.

Parts and Their Functions

This section provides you with the names and functions of all the parts of the machine. The keys and display on the control panel are also described. Read this section to use the machine's various functions smoothly.

"Optional Products" in the User's Guide

ExternalView

Back side 8 1 2 Right side 3 4 5 6 7

1 Upright Control Panel-F

Includes the keys, touch panel display, and indicators required for operating the machine.

2Main Power Switch

Press to the "|" side to turn the power ON.

3Power Supply Unit

Provides power to the marking engine and fixing station.

4Marking Engine Front Right Cover/Front Left Cover

Open these covers to clear a paper jam inside the marking engine.

5 Open Button

Press to open the paper deck when you need to load paper or check for a paper jam.

The paper supply indicator enables you to check the amount of paper remaining in the paper deck.

6Right/Left Paper Deck

Holds up to 1,000 sheets of paper (80 g/m ^2 ) for each paper deck.

7 Fixing Station Front Right Cover/Front Left Cover

Open these covers to clear a paper jam inside the fixing station.

8Power Cord

Supplies power from an AC outlet to the main unit and Duplex Color Image Reader Unit-M (option).

■Internal View (Marking Engine)

1 2 3 4 5 6 7 8 Back side

1Toner Cartridge

Open the cover to replace the toner cartridge.

2ITB (Intermediate Transfer Belt)

Transfers the toner to the paper.

3Feeding Unit

Delivers paper that is fed from the paper deck to the fixing station via the toner transfer position. Also, the Feeding Unit delivers paper from the fixing station when the 2nd side of 2-Sided page mode is set. Pull out this unit to clear a paper jam inside the unit.

4Skew Correction Roller

Compensates for paper skewing or dispersion of side edges.

5Test Button

Located on the back of the power supply unit. Press this button to periodically test the circuit breaker.

6Breaker

Located on the back of the power supply unit. Detects excess current or leakage current.

7 LAN Port

Located on the upper left area of the marking engine. Use this port to connect the machine to the network (imagePRESS Server).

8USB Port

Located on the upper left area of the marking engine. This connector is not normally used as it is for service representatives.

■ Internal View (Fixing Station)

Technical schematic diagram of a mechanical or electronic device with numbered components and labeled parts

1 Primary Fixing Assembly

Fixes toner that has transferred to paper. Pull out the primary fixing unit to clear a paper jam inside the assembly.

2Secondary Fixing Assembly

Some paper types need to pass through the secondary fixing assembly after passing through the primary fixing assembly to fix the toner securely. Pull out the secondary fixing unit to clear a paper jam inside the assembly.

3Waste Toner Container Tray

Pull out this tray to replace the waste toner container.

4Reverse Unit

Reverses paper and returns it to the marking engine when performing two-sided printing. This unit also reverses paper to output the printed side face up or down according to the Face Up/Face Down mode settings.

Pull out the delivery/reverse unit to clear a paper jam inside the unit.

5Decurler Unit

Corrects paper curling caused by heat. Pull out this unit to clear a paper jam inside the unit.

Control Panel (Upright Control Panel-F) OPTION

1 2 3 4 5 19 18 17 Main Menu Settings/ Reg Shortcut Select a Function. Show All Copy Scan and Send Scan and Store Access Stored Files Fan/1-Fax Index Counter Settings/ Reg Shortcut Flarey Log In Out ID C 1 2 3 GHI 4 5 6 PORT TUV XXXY 7 8 9 ¥ 0 # 9 10 11 12 13 14 15 16

1Processing/Data Indicator

Blinks green when the machine is performing operations, and maintains a steady green light when received data is stored in memory.

2Error Indicator

Blinks or lights if there is an error in the machine. When the Error indicator blinks, follow the instructions that appear on the touch panel display. When the Error indicator maintains a steady red light, contact your local authorized Canon dealer.

3Settings/Registration key

Press to register and specify settings.

4Energy Saver key

Press to set the Energy Saver mode or Sleep mode. The mode activated after pressing the Energy Saver key can be selected beforehand. This key lights when the machine enters either mode. To reactivate the machine, press this key again.

5Counter Check key

Press to display the copy and print count totals.

6Numeric keys

Press to enter numerical values.

7Clear key

Press to clear entered values or characters.

8Main Power Indicator

Lights when the main power is turned ON.

9Edit Pen

Use when operating the touch panel display, such as to enter characters.

10 Stop key

Press to stop a job in progress.

11 Start key

Press to start an operation, such as scanning or copying.

12 Reset key

Press to restore the standard settings of the machine.

13 ID (Log In/Out) key

Press to log in/out when a login service such as Department ID Management has been set.

14 Touch Panel Display

The settings screen for each function is shown on this display.

15 Brightness Adjustment Dial

Use to adjust the brightness of the touch panel display.

16 Volume Settings key

Press to display the screen to specify the audible tones.

17 Status Monitor/Cancel key

Press to check the status of jobs or to cancel print jobs. Also, press to check status of the machine, such as checking the amount of paper remaining.

18 Quick Menu key

Press to retrieve favorite functions stored in Quick Menu. Also, if you are using authentication, Quick Menu set for each individual user can be displayed.

19 Main Menu key

Press to return to the Main Menu screen, such as when you want to switch functions.

Setting the Energy Saver mode/Sleep mode to minimize energy consumption

You can save energy consumption by using the Energy Saver mode/Sleep mode when the machine is not being used for a prolonged period of time, such as a lunch time. To use these modes, press [Energy Saver] after pressing Ⓞ on the control panel. If the machine is idle for a certain period of time, the machine will enter the Sleep mode (Auto Sleep mode). For more information on the mode which activates after Ⓞ is pressed, and detailed information on the Auto Sleep mode, see the User's Guide.

"Basic Operations" > "Energy Saving Features" in the User's Guide

Line drawing of a hand pressing a button on a digital device with an arrow indicating right motion (no text or symbols)

Select one of the following. Energy Saver Shutdown Restart

Status Monitor/Cancel Screen

If you press, the Status Monitor/Cancel screen appears, and you can confirm the status of jobs and consumables on this screen. By obtaining information, such as the completion time of the current job or the amount of paper remaining, you can perform smooth printing operation without interruption.

Useful situations

• When you want to know the completion time of jobs
• When you want to check the amount of paper remaining for efficient paper loading
• When you want to cancel a job which is registered by mistake

[Job] screen

The [Job] screen enables you to check the status of jobs in the job list. On this screen, you can cancel a job in progress and change the order of waiting jobs to print your job prior to others.

Status Monitor/Cancel Settings/ Reg Shortcut Job Paper Toner/Other Job Status Job Log Print Time Job Name User Name Status ag. Mail Time 0:47 Copy Printing... < 1 min. 0:47 Copy Printing... 1 min. 1/1 Details Cancel Final Print Pass to Print Jobs Close Copy Printing...

[Paper] screen

You can check the paper information and the remaining amount of paper in all paper sources. You can also specify the paper type for each paper source in [Paper Settings].

Status Monitor/Cancel Settings/ Req. Shortcut Job Paper Toner/Other Paper Size Name Weight M A Plate (30-105 g/m2) 95 g/m2 M A Plate (30-105 g/m2) 90 g/m2 M A Plate (30-105 g/m2) 90 g/m2 M A Plate (30-105 g/m2) 90 g/m2 M A Plate (30-105 g/m2) 90 g/m2 Sheet Insertor 1 Sheet Insertor 2 Details Paper Settings Paper Type Management Settings > Close System Management Mode e-Log Out

[Toner/Other] screen

The remaining amount of toner is displayed in illustrations. You can also check the remaining amount of staples, the amount of punch waste, and the percentage of memory usage.

Status Monitor/Cancel Settings/ Reg Shortout Job Paper Toner/Other Tower Information Yellow Magnolia Cyan Black 100% 100% 100% 100% Other Information Memory Usage 1% Maste Taser OK 1/2 Prime. Cleaning Web OK Parch Waste OK Sec. Cleaning Web OK Staple Waste OK Remaining Staples OK Basket Trim Waste OK Close

How to Turn ON the Main Power

This section explains how to turn ON the main power.

■Turning ON the Main Power

Make sure that the power plug is firmly inserted into the power outlet, and the breaker is turned ON.

Diagram showing a machine with a curved arrow and dotted line, alongside a magnified view of the device (no text or symbols present)

1 Open the main power switch cover.

2 Press the main power switch to the "|" side.

• The main power indicator on the control panel lights.

IMPORTANT

If you want to turn ON the main power again, wait for at least 10 seconds after the main power and the main power indicator are turned OFF.

NOTE

The response of the keys and buttons may not be optimal immediately after turning ON the main power of the machine.

Shutting Down the Machine

Do not turn OFF the main power in the following situations

• When using the I-Fax function
• When the message is displayed
• When operating scan or print function

Illustration of a computer monitor with a hand pointing at it, showing no text or symbols on the device itself.

1 Press

Select one of the following. Energy Save Shelter Restore

2 Press [Shutdown].

- The main power indicator on the control panel turns OFF.

IMPORTANT

• The machine may take some time to completely shutdown. Do not unplug the power cord until the main power indicator of the machine is OFF.
• The machine may continue to operate during or after the shutdown process. Do not unplug the power cord until the device sounds stop.
  When the shutdown process completes, the main power switch of the machine switches to the "☐" side automatically.

LoadingPaper

Load paper by following the procedure below. In this section, A4 custom size paper is used as an example.

graph TD
    A["Confirmation"] --> B[""Basic Operations" > "Available Paper Stock" in the User's Guide"]
    B --> C["Preparation"]
    C --> D["Register all paper types you are going to use."]
    D --> E[""Registering Paper Types in the Paper Database," on p. 16"]
    E --> F["Operation"]
    F --> G["Load paper in the paper deck."]
    G --> H[""Loading Paper into the Paper Deck," on p. 17"]
    H --> I["Registration"]
    I --> J["Specify the loaded paper size and type for the paper deck."]
    J --> K[""Registering Custom Paper Types," on p. 20"]

PaperSource

This section describes available paper sources. Paper that can be loaded differs, depending on the paper sources. The following description includes the optional products as well as the standard paper decks. The optional products are indicated with OPTION icon.

Long Sheet Tray-D OPTION POD Deck Lite-C OPTION Paper Deck of the Main Unit Document Insertion Unit-N OPTION POD Deck-D/ Secondary POD Deck-D OPTION 3 2 1 4 2 5 1 6 7 8 POD Deck Lite XL-A OPTION 3 2 1 3

NOTE

For details on paper that can be loaded, see the User's Guide.

"Basic Operations" > "Available Paper Stock" in the User's Guide

■ Registering Paper Types in the Paper Database

Register all paper types you are going to use with this machine. You can register paper types by selecting paper types from the Paper Database.

NOTE

• If you load paper which is already registered in the machine, such as plain or recycled paper, this step is not necessary. Proceed to the next step "Loading Paper into the Paper Deck".
• You cannot change the settings of the default paper types registered in the machine. If you edit the settings, make sure to duplicate and register them as a new one beforehand.

1 Press

2 Press [Preferences] → [Paper Settings] → [Paper Type Management Settings].

3 Press [Paper Database].

4 Select the paper type from the list → press [OK].

5 Confirm that the selected paper type is displayed in the screen → press [OK].

- If the desired paper type is not listed in the Paper Database, select and duplicate a paper type that closely matches the characteristics of the desired paper type, and then change the necessary settings.

"Paper Type Management" in the User's Guide

Settings/Registration Select the paper type. All Sort List by Reg'd (Desc.) Name Size Size CANON ENHANCED MULTIPURPOSE 20.85(76) 75 g/m2 No Settings Thin 2 (80-43 g/m2) 90 g/m2 No Settings Thin 1 (84-79 g/m2) 75 g/m2 No Settings Plain (80-105 g/m2) 90 g/m2 No Settings Heavy 1 (104-128 g/m2) 120 g/m2 No Settings Heavy 2 (129-190 g/m2) 140 g/m2 No Settings Heavy 3 (151-190 g/m2) 165 g/m2 No Settings Details/ Edit Duplicate Delete Paper Database OK

- Loading Paper into the Paper Deck

1 Register the paper size for the paper deck at [Paper Settings] in [Preferences] (Settings/Registration).

"Settings/Registration" > "Preferences" > "Paper Settings" > "Registering the Paper Size and Type for a Paper Source" in the User's Guide

Technical diagram of a computer case with numbered annotations indicating parts of the casing and internal components.

2 Open the paper deck.

1 Press the button on the paper deck.
2 Pull out the paper deck until it stops.

- Check that the inside lifter descends to the paper loading position.

IMPORTANT

If the machine is in the Sleep mode (the touch panel is not displayed, and only Ⓞ is lit), you may be unable to open the paper deck. In this case, press Ⓞ to reactivate the machine, and then press the open button on the paper deck.

Technical diagram showing a mechanical assembly with a magnified inset of a hand holding a component (no text or symbols visible)

3 Squeeze the lever on the paper holder plate as shown below. Without releasing the lever, slide the paper holder plate until it does not catch on the paper to set.

Diagram showing a device interior with labeled components and a circular diagram highlighting a person's seat cycle.

4 Move the size change plates to a position where it does not catch on the paper.

1 Remove the size change plates lock.
2 Slide the size change plates to a position where it does not catch on the set paper.

Technical diagram of a mechanical assembly with numbered components and directional arrows indicating parts of each section.

5 Adjust the position of the size change plates to align with paper.

① Set the paper of the target size to approximately 10 mm high.
② Slide the size change plates (front) and size change plates (back) to match the paper size.

IMPORTANT

- Do not give a strong shock to the paper holder plate when loading paper into the paper deck, as this may result in a malfunction or damage to the machine.

Safety warning illustration showing a hand using a tool to mark a barrier with a no-smoking symbol

- Adjust the guides correctly to avoid causing a paper jam, dirty prints, or making the inside of the machine dirty.

Diagram of a computer monitor with an open screen and a magnified inset showing a hand holding a device (no text or symbols present)

6 Lock the lever of the size change plate and fix it.

Diagram showing a hand holding a device inside a vehicle chassis, with an arrow pointing to the component (no text or symbols present)

7 Squeeze the lever on the paper holder plate as shown below. Without releasing the lever, slide the paper holder plate to align it with the desired paper size.

8 Load all remaining paper into the paper deck.

Line drawing of a hand inserting a button into a device panel (no text or symbols)

9 Change the paper deck's size plate to match the new paper size.

10 Gently push the paper deck back into the machine until it clicks into place in the closed position.

- The inside lifter automatically rises, and prepares the paper deck for printing.

CAUTION

When returning the paper deck to its original position, be careful not to get your fingers caught, as this may result in personal injury.

NOTE

• Make sure to fan the paper stack, and align the edges before loading paper.
• Curled paper must be straightened out prior to use.
- Make sure that the height of the paper stack does not exceed the loading limit mark ( ^*** ).
- When loading pre-punched paper, transparencies/clear film, and tab paper, make sure to load paper in an appropriate orientation as the paper orientation differs, depending on the paper source.
• If there are instructions on the package of paper about which side of the paper to load, follow those instructions.
- When the paper is loaded into the paper deck, the side facing down is the one printed on.
- If problems occur, such as poor print quality or paper jams, try turning the paper stack over, and reload it. However, you cannot turn the 1-Sided Coated paper over. Change to the new paper.
- For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see the User's Guide.
- When loading paper, make sure that the height of the paper stack does not exceed 20 mm. If the height of the paper stack exceeds 20 mm, the edges of the paper stack may become curled or creased, and poor print quality may result.

● "Maintenance" > "Loading Paper" in the User's Guide

"Copy" > "Appendix" in the User's Guide

RegisteringCustomPaperTypes

You can register the paper size and type for each paper source.

1 Press

2 Press [Preferences] → [Paper Settings] → [Paper Settings].
3 Select the paper deck in which you loaded paper → press [Set].

Settings/Registration Settings/ Reg Shortset Paper Settings> A4 Set Details of Selected Paper A4 Plain (80-105 g/m2) OK

4 Select the same paper type as the one you loaded → press [Next].

- You can select the paper type from the simple or detailed setting screen. For paper types that are not displayed on the simple setting screen, press [Detailed Settings] → select the paper type from the detailed setting screen.

Settings/Registration Select the paper type. Thin 1 (84-79 g/m2) Plain (80-105 g/m2) Heavy 1 (106-129 g/m2) Heavy 2 (120-150 g/m2) Heavy 3 (151-180 g/m2) Heavy 4 (181-209 g/m2) Heavy 5 (210-256 g/m2) Heavy 6 (257-300 g/m2) 1-Sided Coated 1 (80-105 g/m2) 1-Sided Coated 2 (108-129 g/m2) 1-Sided Coated 3 (129-150 g/m2) 1-Sided Coated 4 (151-180 g/m2) 1-Sided Coated 5 (181-209 g/m2) 1-Sided Coated 6 (210-256 g/m2) 2-Sided Coated 1 (80-105 g/m2) 2-Sided Coated 2 (106-129 g/m2) 2-Sided Coated 3 (129-150 g/m2) 2-Sided Coated 4 (151-180 g/m2) 2-Sided Coated 5 (181-209 g/m2) 2-Sided Coated 6 (210-256 g/m2) Detailed Settings Cancel Next

Simple Settings Screen

Settings/Registration Select the paper type. All Sort List by Reg'd (Desc.) Name Weight Size CAMERA ENHANCED MULTIPURPOSE 20.83(740) 75 g/m2 Na Settings Intra 2 (64-92 g/m2) 90 g/m2 Na Settings Thin 1 (64-79 g/m2) 70 g/m2 Na Settings Platin (80-105 g/m2) 90 g/m2 Na Settings Heavy 1 (108-128 g/m2) 120 g/m2 Na Settings Heavy 2 (129-150 g/m2) 140 g/m2 Na Settings Heavy 3 (151-180 g/m2) 165 g/m2 Na Settings Simple Details Settings Cancel Next >

Detailed Settings Screen

5 Select the same paper size as the one you loaded → press [OK].

- If you load paper other than standard paper, select [Custom Size].

Settings/Registration Settings/ Reg Shortset (Paper Settings: Paper Size) A/B Size A4 305x457 mm A42 320x450 mm (SR43) A3 330x483 mm B4 B5 B60 Custom Size Inch Size Cancel Back OK

6 Confirm that the selected paper type and size are displayed in

→ press [OK].

Settings/Registration (Paper Settings) A4 A4 A4 A4 A4 Set Details of Selected Paper A4 CANON ENHANCED MULTIPURPOSE 20LBS (75G) OK

Cleaning and Maintenance

For optimum operation of the machine, we recommend to clean and check the machine regularly.

NOTE

The following cleaning should be performed only when the Duplex Color Image Reader Unit-M is attached.

• Cleaning the Platen Glass
• Cleaning the Original Scanning Area
- Cleaning the Feeder
• Automatic Feeder Cleaning

Cleaning the Platen Glass

If originals cannot be scanned properly, follow the cleaning procedure below. Clean with a cloth which is wrung after being dampened in water, and then clean with a soft and dry cloth. Use the provided glass cleaning cloth for simple cleaning.

1 Shutting down the machine.

"Shutting Down the Machine," on p. 13

Line drawing of a vintage desktop computer with monitor and screen (no text or symbols)

2 Clean the Platen Glass.

- Clean the platen glass and the underside of the feeder.

3 Turning on the main power.

"Turning ON the Main Power," on p. 12

■Cleaning the Original Scanning Area

If originals which are fed from the feeder cannot be scanned properly, follow the procedure below.

1 Press

2 Press [Adjustment/Maintenance] → [Maintenance] → [Original Scanning Area Cleaning Method].

3 Follow the cleaning instructions on the touch panel display.

Cleaning the Feeder

If originals which are fed from the feeder become dirty, follow the cleaning procedure below. Clean with a cloth which is wrung after being dampened in water, and then clean with a soft and dry cloth. Use the provided glass cleaning cloth for simple cleaning.

1 Shutting down the machine.

"Shutting Down the Machine," on p. 13

Diagram of a car air conditioner unit with airflow direction arrow (no text or symbols)

2 Pull the lever, and open the feeder cover.

Diagram of a vehicle rear compartment showing internal compartments and ventilation slots (no text or labels)

3 Clean the rollers and surrounding areas of them inside the feeder cover.

1 Clean the rollers.
2 Clean the surrounding areas of the rollers (if they are very dirty).

IMPORTANT

Make sure that no trash such as pieces of paper gets into the groove of the multiple sheet feed detection sensor. If trash does get in, remove it using a soft cloth.

Technical line drawing of a mechanical component with internal channels and a numbered label (no text or symbols present)

Technical line drawing of a car air vent with a magnified inset showing the interior structure (no text or symbols)

4 Gently close the feeder cover.

Line drawing of a desktop computer with an open screen and a scroll wheel (no text or symbols)

5 Clean the original scanning area.

- Open the feeder and clean the original scanning area (thin glass strip).

Diagram illustrating a computer monitor with a magnified view showing a hand inserting a card into a screen, labeled with steps 1 and 2.

6 Open the document scan cover.

1 Pull the lever above the feeder.

2 Open the document scan cover.

Technical diagram showing a computer monitor with an open panel and a magnified inset illustrating the internal structure of a device.

7 Open the inside cover.

Wipe the thin glass strip area.

8 Clean the original scanning area of the feeder.

9 Close the inside cover and document scan cover in order, and then close the feeder.

10 Turning on the main power.

"Turning ON the Main Power," on p. 12

AutomaticFeederCleaning

If originals which are fed from the feeder become dirty, follow the procedure below.

1 Place 10 sheets of blank paper into the feeder.

- Use A4 plain paper.

2 Press

3 Press [Adjustment/Maintenance] → [Maintenance] → [Clean Feeder].

4 Press [Start].

■ Cleaning the Inside of the Main Unit

If output paper becomes dirty, follow the procedure below.

1 Press

2 Press [Adjustment/Maintenance] → [Maintenance] → [Clean Inside Main Unit].

3 Press [Start].

NOTE

Similarly perform [Adjustment/Maintenance] → [Maintenance] → [Clean Wire] and [Adjustment/Maintenance] → [Maintenance] → [Clean Roller].

■Refreshing the Fixing Roller

If streaks appear on the output paper, or gloss unevenness occurs in the high density area of the printed heavy paper, follow the procedure below.

IMPORTANT

This function is displayed only if the settings are made available by your local authorized Canon dealer. Even if this function is displayed, do not allow anyone to change the settings except for the system manager. For more information on changing the settings, contact your local authorized Canon dealer.

1 Press

2 Press [Adjustment/Maintenance] → [Maintenance] → [Refresh Fixing Roller].

3 Press [Start].

NOTE

The fixing roller is refreshed automatically every several sheets of paper is printed. You can adjust the refresh frequency and time in [Fixing Roller Auto Refresh Level].

Cleaning the Touch Panel Display

Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent, and then wipe with a soft, dry cloth.

Line drawing of a hand cleaning a microwave oven with a cloth (no text or symbols)

Consumables

The following consumables are available for this machine. For more information, contact your local authorized Canon dealer. For information on using and storing consumables, see "Consumables," on p. 35.

Paper

In addition to plain paper, other types of paper stock are available, such as recycled paper, color paper, transparencies/clear film (recommended for this machine)/translucent film (recommended for this machine), and labels. For high-quality printouts, use paper recommended by Canon.

Toner

If a message prompting you to replace the toner cartridge appears on the touch panel display, replace the used toner cartridge with a new one. For information on how to replace the toner cartridge, see the User's Guide. For optimum print quality, using Canon genuine toner is recommended.

"Maintenance" > "Replacing the Toner Cartridge" in the User's Guide

Supported Canon Genuine Toner

Canon imagePRESS Toner T02 Black Canon imagePRESS Toner T02 Cyan Canon imagePRESS Toner T02 Magenta Canon imagePRESS Toner T02 Yellow

Line drawing of a cylindrical mechanical component with flanged ends and a tapered end (no text or symbols)

Be careful of counterfeit toners

Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner. For more information, see global.canon/ctc.

Staple Cartridge for the Stapler Unit

The Staple-N1 can be attached to the Finisher-AN/Saddle Finisher-AN for stapling. For information on how to replace the staple cartridge, see the User's Guide.

"Maintenance" > "Replacing the Staple Cartridge (For Optional Products)" > "Replacing the Staple Cartridge in the Stapler Unit (Finisher-AN/Saddle Finisher-AN)" in the User's Guide.

Technical line drawing of a mechanical component with no visible text or symbols

Staple-N1

Staple Cartridge for the Saddle Stitcher Unit

The Staple-P1 can be attached to the Saddle Finisher-AN for saddle stitching. For information on how to replace the staple cartridge, see the User's Guide.

"Maintenance" > "Replacing the Staple Cartridge (For Optional Products)" > "Replacing the Staple Cartridge in the Saddle Stitcher Unit (Saddle Finisher-AN)" in the User's Guide.

Line drawing of a mechanical housing or enclosure with cutouts and mounting brackets (no text or symbols)

Staple-P1

GenuineConsumables

Canon continuously develops technology innovations in Canon manufactured Toner, Cartridge, and Parts, specifically designed for use in Canon Multi-Functional machines.

Experience the benefits of optimal print performance, print volume and high quality outputs, achieved through Canon's new advanced technologies. Therefore, the use of Canon genuine consumables is recommended for your Canon Multi-Functional machines.

CANON

GENUINE

TONER, CARTRIDGE & PARTS

Troubleshooting

This section explains how to solve problems when paper jam occurs frequently or error messages are displayed. For information on the detailed procedures and precautions, see the User's Guide.

"Problem Solving" in the User's Guide

■ Clearing Paper Jams and Staple Jams

If a paper jam or staple jam occurs, follow the instructions displayed on the touch panel display to clear the jam. If you press [Close], you can continue operations, such as scanning originals, even if the jammed paper is not removed.

Remove Jammed Paper 000101 Close Follow the instructions to remove the jammed paper. (When finished, close covers.) Order Device Steps 1 C A2 A3 1/1 Paper is jammed.

Paper Jam screen

The location of a paper jam is displayed with animations.

Remove Jammed Staples 000100 Close There is a staple jam in the saddle stitch unit. Open the front cover of the finisher. Paper is jammed.

Staple Jam screen

The location of a staple jam and procedures for clearing the jam are displayed.

■Reducing the Frequency of Paper Jams

If paper jams occur frequently, the following reasons may be the cause.

There are torn pieces of paper left inside the machine.

As a result of pulling jammed paper out by force, torn pieces of paper may be left inside the machine.

- Remove all of the torn pieces.

Paper which does not match with the setting is loaded.

- Make sure that the paper loaded in the paper drawer matches the paper size and type registered in [Paper Settings] in [Preferences].

Registering Custom Paper Types," on p. 20

Paper jams occur frequently only when using the specific custom paper.

The paper information may be registered incorrectly.

- Confirm the paper information settings for the paper you are using.

"Paper Type Management" in the User's Guide

When an Error Message Is Displayed

If a malfunction occurs and the machine cannot operate normally, a screen shown on the right appears. If the machine cannot operate normally after turning the main power OFF and then ON, contact your local authorized Canon dealer.

"Contacting Your Local Authorized Canon Dealer," on p. 31

If a key for the Limited Functions mode is displayed:

If [Limited Functions Mode] is displayed, you can temporally set the Limited Functions mode to continue to use some functions.

"Problem Solving" > "Service Call Message" in the User's Guide

If a message is displayed on the bottom of the screen:

If an error message appears on the bottom of the screen, printing and scanning functions are restricted, but some functions may still be available.

"Problem Solving" > "Service Call Message" in the User's Guide

Press [Shutdown]. After the device shut down, turn the main power OS again. • If the device still does not operate normally, contact your service representative with the error code below. E3 00000-0000-05 Shutdown

Press [Shutdown]. After the device shuts down, turn the main power Oil again. • If the device still does not operate normally, contact your service representative with the error code below. E300540-8001-05 The finisher output tray cannot move up or down. Make sure that objects are not placed in the range of tray movement. • Press [Limited Func. Mode] to continue operation using limited functions if the device is not functioning correctly even after the main power has been turned OFF using the main power oil. Limited Func. Mode Shutdowns

Main Menu Settings/ Rep Shortcut Select a function Show All Copy Scan and Send Scan and Store Access Stored Files Fax/I-fox Inbox Scanner Settings/ Reg.Shortout Fiery The finisher needs to be checked. (Call service rep.)

■ Contacting Your Local Authorized Canon Dealer

If you cannot operate the machine normally after turning the main power OFF and then ON, contact your local authorized Canon dealer by following the procedure below.

1 Note the error code.

- Write down the error code "EXXXXXX-XXXX-XX".

Press [Shutdown]: After the device shuts down, turn the main power OK again. • If the device still does not operate normally, contact your service representative with the error code below. B000732-0001-00 Shutdown

2 Turn OFF the main power.

- Press [Shutdown] on the touch panel display.

Press [Shutdown]. After the device shuts down, turn the main power ON again. • If the device still does not operate normally, contact your service representative with the error code below. E000730-0001-00 Shutdown

3 Remove the power plug from the power outlet.

4 Confirm the product name, and contact your local authorized Canon dealer.

■f Memory Becomes Full

If memory becomes full during scanning, the following messages appear on the touch panel display. Follow the procedures on the screen, and then delete unnecessary files stored in the Mail Box and Fax/I-Fax Inbox to make more memory available.

Scanning will be canceled because the memory is full. Do you want to print (send, store)* the scanned pages?

* A part of the message differs, depending on the function used.

[Yes]: A job for the pages scanned into memory is processed. After processing the job, scan the remaining pages.

[No]: A job for the pages scanned into memory is canceled. Scan the whole pages again.

Scanning will be canceled because the memory is full. Wait a moment, then try again.

[OK]: Scan the whole pages again after the current operation is complete.

Could not perform the operation because the memory is full.

[OK]: Delete unnecessary data from memory, and then scan the whole pages again.

■ if the Main Power Does Not Turn ON

If the machine cannot operate when the main power is turned ON, check the breaker. If the breaker is switched to the OFF position, do not attempt to turn ON the breaker yourself, and be sure to contact your local authorized Canon dealer.

ON (1) OFF (O)

"Maintenance" > "Routine Cleaning" > "Inspection of the Breaker" in the User's Guide

Appendix

Important Safety Instructions

This chapter describes important safety instructions for the prevention of injury to users of this machine and others, and damage to property. Read this chapter before using the machine, and follow the instructions to use the machine properly. Do not perform any operations not described in this manual. Canon will not be responsible for any damages resulting from operations not described in this manual, improper use, or repair or changes not performed by Canon or a third party authorized by Canon. Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.

WARNING

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions.

O IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property.

Installation

To use this machine safely and comfortably, carefully read the following precautions and install the machine in an appropriate location.

WARNING

Do not install in a location that may result in a fire or electrical shock

• A location where the ventilation slots are blocked (too close to walls, beds, sofas, rugs, or similar objects)
  • A damp or dusty location
• A location exposed to direct sunlight or outdoors
  • A location subject to high temperatures
  • A location exposed to open flames
• Near alcohol, paint thinners or other flammable substances

Other warnings

• Do not connect unapproved cables to this machine. Doing so may result in a fire or electrical shock.
• Do not place necklaces and other metal objects or containers filled with liquid on the machine. If foreign substances come in contact with electrical parts inside the machine, it may result in a fire or electrical shock.
• If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer.

CAUTION

Do not install in the following locations

The machine may drop or fall, resulting in injury.

• An unstable location
• A location exposed to vibrations

Other cautions

• Do not connect any unauthorized optional products to the outlet for connecting optional products, as this could result in a fire or smoke.
• When disconnecting the power cord, wait at least 5 seconds before connecting the power cord again.
• Excessive voltage drop may cause a malfunction or loss of data in the machine and computers.

Leveling feet (only for products with leveling feet)

Do not remove the machine's leveling feet after the machine has been installed, as this may cause the machine to fall or tip over, resulting in personal injury.

IMPORTANT

Do not install in the following locations Doing so may result in damage to the machine.

• A location subject to temperature and humidity extremes, whether low or high
• A location subject to dramatic changes in temperature or humidity
• A location near equipment that generates magnetic or electromagnetic waves
• A laboratory or location where chemical reactions occur
- A location exposed to corrosive or toxic gases - A location that may warp from the weight of the machine or where the machine is liable to sink (a carpet, etc.)

Avoid poorly ventilated locations

This machine generates a slight amount of ozone and other emissions during normal use. These emissions are not harmful to health. However, they may be noticeable during extended use or long production runs in poorly ventilated rooms. To maintain a comfortable working environment, it is recommended that the room where the machine operates be appropriately ventilated. Also avoid locations where people would be exposed to emissions from the machine.

Do not install in a location where condensation occurs

Water droplets (condensation) may form inside the machine when the room where the machine is installed is heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location. Using the machine under these conditions may result in paper jams, poor print quality, or damage to the machine. Let the machine adjust to the ambient temperature and humidity for at least 2 hours before use.

Avoid installing the machine near computers or other precision electronic equipment.

Electrical interference and vibrations generated by the machine while printing can adversely affect the operation of such equipment.

Avoid installing the machine near televisions, radios, or similar electronic equipment.

The machine might interfere with sound and picture signal reception. Insert the power plug into a dedicated power outlet, and maintain as much space as possible between the machine and other electronic equipment.

In altitudes of above sea level 3,000 m or higher

Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters above sea level, or higher.

If the operating noise concerns you

Depending on the use environment and operating mode, if the operating noise is of concern, it is recommended that the machine be installed in a place other than the office.

Moving the Machine

If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. Do not attempt to move the machine yourself.

Power Supply

WARNING

• Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock.
• The machine must be connected to a socket outlet with grounding connection by the provided power cord.
• Do not use power cords other than the one provided, as this may result in a fire or electrical shock.
• The provided power cord is intended for use with this machine. Do not connect the power cord to other devices.
• Do not modify, pull, forcibly bend, or perform any other act that may damage the power cord. Do not place heavy objects on the power cord. Damaging the power cord may result in a fire or electrical shock.
• Do not plug in or unplug the power plug with wet hands, as this may result in an electrical shock.
• Do not use extension cords or multi-plug power strips with the machine. Doing so may result in a fire or electrical shock.
• Do not wrap the power cord or tie it in a knot, as this may result in a fire or electrical shock.
• Insert the power plug completely into the AC power outlet. Failure to do so may result in a fire or electrical shock.
• Remove the power plug completely from the AC power outlet during a thunder storm. Failure to do so may result in a fire, electrical shock, or damage to the machine.
• Make sure that the power supply for the machine is safe, and has a steady voltage.
• Keep the power cord away from a heat source; failure to do this may cause the power cord coating to melt, resulting in a fire or electrical shock.

Avoid the following situations:

If excessive stress is applied to the connection part of the power cord, it may damage the power cord or the wires inside the machine may disconnect. This could result in a fire.

- Connecting and disconnecting the power cord frequently.

• Tripping over the power cord.
- The power cord is bent near the connection part, and continuous stress is being applied to the power outlet or the connection part.
- Applying excessive force on the power plug.

CAUTION

Install this machine near the power outlet and leave sufficient space around the power plug so that it can be unplugged easily in an emergency.

IMPORTANT

When connecting power

• Do not connect the power cord to an uninterruptible power source. Doing so may result in malfunction of or damage to the machine at power failure.
• If you plug this machine into an AC power outlet with multiple sockets, do not use the remaining sockets to connect other devices.
• Do not connect the power cord to the auxiliary AC power outlet on a computer.

Other precautions

Electrical noise may cause this machine to malfunction or lose data.

Handling

WARNING

• Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock.
• Do not disassemble or modify this machine. There are high-voltage and high-temperature components inside the machine. Disassembly or modification may result in a fire or electrical shock.
• Place the machine where children will not come in contact with the power cord and other cables or gears and electrical parts inside the machine. Failure to do so may result in unexpected accidents.
• Do not use flammable sprays near this machine. If flammable substances come into contact with electrical parts inside this machine, it may result in a fire or electrical shock.
• When moving this machine, be sure to turn OFF the power of this machine, and then unplug the power plug and interface cables. Failure to do so may damage the power cord or interface cables, resulting in a fire or electrical shock.
• When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not touch the metal part of the connector, as this may result in an electrical shock.

If you are using a cardiac pacemaker

This machine generates a low level magnetic flux and ultrasonic waves. If you use a cardiac pacemaker and feel abnormalities, please move away from this machine and consult your physician immediately.

CAUTION

• Do not place heavy objects on this machine as they may fall, resulting in injury.

• For safety, unplug the power plug if the machine will not be used for a long period of time.

• Use caution when opening and closing covers to avoid injury to your hands.

• Keep hands and clothing away from the rollers in the output area. If the rollers catch your hands or clothing, this may result in personal injury.
• The inside of the machine and the output slot are very hot during and immediately after use. Avoid contact with these areas to prevent burns. Also, printed paper may be hot immediately after being output, so use caution when handling it. Failure to do so may result in burns.
• Do not use the machine in a location where there may be children.

Feeder

• Do not press down hard on the feeder when using the platen glass to make copies of thick books. Doing so may damage the platen glass and result in personal injury.
• Close the feeder gently to avoid catching your hands, as this may result in personal injury.
• Be careful not to put your hands or fingers into the feeder. Otherwise, you may be injured.

Illustration of a hand pressing a stack of small electronic devices into a box, with a no-smoking symbol nearby (no text or labels)

Finisher

- Do not place your hands in the part of the tray where stapling is performed (near the rollers), especially pay careful attention to the sharp staples, as this may result in personal injury.

Paper drawer

- Do not insert your hand into the machine while the paper drawer is removed, as this may result in personal injury.

Energy Saver key

- Press (Energy Saver) for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

Laser Safety

This product is confirmed as a Class 1 laser product in IEC60825-1:2014 and EN60825-1:2014.

CLASS 1 LASER PRODUCT

LASER KLASSE 1

APPAREIL À LASER DE CLASSE 1

APPARECCHIO LASER DI CLASSE 1

PRODUCTO LÁSER DE CLASE

APARELHO A LASER DE CLASSE 1

LUOKAN 1 LASER-TUOTE

LASERPRODUKT KLASS 1

The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety,

• Never open covers other than those instructed in the manuals for this machine.
• If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.
• Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

Laser Safety Caution

When removing jammed paper or when inspecting the inside of the machine, do not expose yourself to the heat emitted from the fixing unit and its surroundings for a prolonged period of time. Doing so may result in low temperature burns, even though you did not touch the fixing unit and its surroundings directly.

• Follow the caution instructions on labels and the like found on this machine.
• Do not subject the machine to strong shocks or vibration.
• Do not forcibly open and close doors, covers, and other parts. Doing so may result in damage to the machine.
• Do not turn the main power switch OFF or open the covers while the machine is in operation. This may result in paper jams.
• Use a modular cable that is shorter than 3 meters.
• Use a USB cable that is shorter than 3 meters.

Safety-Related Symbols

Power switch: "ON" position

Power switch: "OFF" position
Power switch: "STAND-BY" position
① Push-push switch "N" "OF"
Protective earthing terminal
Dangerous voltage inside. Do not open covers other than instructed.
CAUTION: Hot surface. Do not touch.
Class II equipment
Moving parts: Keep body parts away from moving parts
CAUTION: An electrical shock may occur. Remove all the power plugs from the power outlet.
There are sharp edges. Keep body parts away from sharp edges.

[NOTE]

Some of symbols shown above may not be affixed depending on the product.

Maintenance and Inspections

Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see "Problem Solving" in the User's Guide.

WARNING

• Before cleaning, turn OFF the power and unplug the power plug from the AC power outlet. Failure to do so may result in a fire or electrical shock.
• Unplug the power plug periodically and clean with a dry cloth to remove dust and grime. Accumulated dust may absorb humidity in the air and may result in a fire if it comes into contact with electricity.
• Use a damp, well wrung-out cloth to clean the machine. Dampen cleaning cloths with water only. Do not use alcohol, benzine, paint thinner, or other flammable substances. Do not use tissue paper or paper towels. If these substances come into contact with electrical parts inside the machine, they may generate static electricity or result in a fire or electrical shock.
• Check the power cord and plug periodically for damage. Check the machine for rust, dents, scratches, cracks, or excessive heat generation. Use of poorly-maintained equipment may result in a fire or electrical shock.

CAUTION

• The inside of the machine has high-temperature and high-voltage components. Touching these components may result in burns. Do not touch any part of the machine that is not indicated in the manual.
- When loading paper or removing jammed paper, be careful not to cut your hands with the edges of the paper.

Consumables

WARNING

• Do not throw toner cartridges or waste toner containers into open flame, or do not store them or printing/copy paper in a place exposed to open flame. This may cause them to ignite, resulting in burns or fire.
• If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a soft, damp cloth in a way that prevents inhalation. Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner. Doing so may cause a malfunction in the vacuum cleaner, or result in a dust explosion due to static discharge.

CAUTION

• Keep toner and other consumables out of the reach of small children. If these items are ingested, consult a physician immediately.
• If toner touches your clothes or skin, wash it away with water immediately. Do not use warm water, as this may cause toner to fix, resulting in a permanent stain.
• Do not dismantle the toner cartridge, as doing so may cause toner to fly out and enter your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.
• If toner escapes from the toner cartridge, make sure not to ingest the toner or allow it to directly touch your skin. If toner touches your skin, wash it away with soap and water. If your skin still feels irritated after washing it or you ingest toner, consult a physician immediately.
• When pulling out the waste toner container, be careful not to let it fall. This may result in injury.

IMPORTANT

- Store toner cartridges in a cool location, away from direct sunlight.

Notice

Product Name

Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in parentheses () may be registered instead.

imagePRESS C10010VP / C9010VP (F174000)

EMC requirements of EC Directive

This equipment conforms with the essential EMC requirements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical EMC requirements of EC Directive.

• Equipment complying with IEC 61000-3-12

WARNING

- This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

EU WEEE and Battery Directives

You can see the WEEE and Battery Directives information in the latest User's Guide (HTML manual) from the Canon website (https://oip.manual.canon/).

E-Waste Rules

India only

This product is not to be disposed of with your household waste, according to the E-Waste (Management) Rules, 2016. This product should be handed over to a designated collection point, e.g., to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information regarding return and recycling of WEEE products, please visit http://www.canon.co.in/environment or write to us at [e-mail].

Also, this product complies with the "E-Waste (Management) Rules, 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for Cadmium, except for the exemptions set in Schedule II of the Rule.

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.

- Paper Money

- Travelers Checks

- Money Orders

- Food Stamps

• Certificates of Deposit

- Passports

- Postage Stamps (canceled or uncanceled)

- Immigration Papers

• Identifying Badges or Insignias

- Internal Revenue Stamps (canceled or uncanceled)

• Selective Service or Draft Papers

• Bonds or Other Certificates of Indebtedness

- Checks or Drafts Issued by Governmental Agencies

• Stock Certificates

• Motor Vehicle Licenses and Certificates of Title

• Copyrighted Works/Works of Art without Permission of Copyright Owner

Disclaimers

• The information in this document is subject to change without notice.

• CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE, OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

About This Manual

Screens

Screens of the touch panel display used in this manual are those taken when the imagePRESS C10010VP has the following optional equipment attached to it:

• Two-Knife Booklet Trimmer-A
- Booklet Trimmer-F
• Saddle Finisher-AN
- Puncher Unit-BT
• Paper Folding Unit-J
• High Capacity Stacker-H
- Perfect Binder-E
- Document Insertion Unit-N
• Duplex Color Image Reader Unit-M
- POD Deck-D
• Upright Control Panel-F

Note that functions that cannot be used depending on the model or options do not appear on the touch panel display.

Illustrations

Illustrations used in this manual are those displayed when the imagePRESS C10010VP has the following optional equipment attached to it:

• Duplex Color Image Reader Unit-M
• Upright Control Panel-F
• Saddle Finisher AN

Technical line drawing of a mechanical device with no visible text or symbols

If your machine is of the model dedicated to printing only

The machine dedicated to printing only cannot be used for any other functions than printing. Although this Guide contains the descriptions of the functions and operations for copying, faxing, and scanning as well as printing, please read only the necessary descriptions to use your machine.

Trademarks

QR Code is a trademark of DENSO WAVE INCORPORATED.

All brand names and product names appearing on this manual are registered trademarks or trademarks of their respective owners.

Third Party Software

This Canon product (the "PRODUCT") includes third-party software modules. Use and distribution of these software modules, including any updates of such software modules (collectively, the "SOFTWARE") are subject to license conditions (1) through (9) below.

(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the countries involved in the event that this PRODUCT including the SOFTWARE is shipped, transferred or exported into any country.
(2) Rights holders of the SOFTWARE retain in all respects the title, ownership and intellectual property rights in and to the SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby conveyed or granted by rights holders of the SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE.
(3) You may use the SOFTWARE solely for use with the PRODUCT.
(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of rights holders of the SOFTWARE.
(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights to the PRODUCT and all rights and obligations under the license conditions to transferee and (b) such transferee agrees to be bound by all these conditions.
(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to human readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create derivative works based on the SOFTWARE.
(8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.

Notwithstanding (1) through (9) above, the PRODUCT includes third-party software modules accompanying the other license conditions, and these software modules are subject to the other license conditions. Please refer to the other license conditions of third-party software modules described in Appendix of Manual for the corresponding the PRODUCT. This Manual is available at https://oip.manual.canon/.

By using the PRODUCT, you shall be deemed to have agreed to all applicable license conditions. If you do not agree to these license conditions, please contact your service representative.

V_190919

imagePRESS C10010VP / C9010VP

Fonctions pratiques

Illustration of a paintbrush resting on an artist's palette with five colored dots (no text or symbols)

Six-panel grid showing six identical panels of balloons floating on a surface, no text or symbols present.

Stack of five overlapping sheets of paper or document, showing different shades of gray and white (no text or symbols visible)

Diagram showing a curved stack of papers transforming into a single sheet of paper, with an arrow indicating the process (no text or symbols present)

Page test

Feuille guide

Technical schematic diagram of a mechanical or electrical device with numbered components from 1 to 5.

1 Ensemble de fixation principal

Diagram showing a machine with a curved arrow and dotted line, alongside a magnified view of the device (no text or symbols present)

Illustration of a computer monitor with a hand pointing at it, next to a machine (no text or symbols visible)

1 Appuyer sur

Currency of the options: Currency of Energy Furniture Balance Year

Technical diagram of a computer motherboard with labeled components and directional arrows indicating parts of the frame.

Technical line drawing of a mechanical assembly with a magnified inset showing a hand operating a component (no text or symbols present)

Diagram showing two labeled mechanical components (1 and 2) with a circular diagram illustrating a person moving around a chair.

Technical diagram of a mechanical assembly with numbered components and directional arrows indicating parts of the frame.

Illustration of hands holding a document with a prohibition symbol and explosion effect (no text or symbols present)

Diagram of a device interior with a magnified view showing a switch mechanism (no text or symbols present)

Diagram showing a hand interacting with a mechanical device inside a vehicle chassis (no text or symbols visible)

Line drawing of a hand inserting a card into a door (no text or symbols)

Réglages/Enregistrement Régions M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M M OK

Line drawing of a vintage computer monitor with a flat screen and baseplate (no text or symbols)

Diagram showing airflow or heat transfer between a vehicle's air vent and a roof structure (no text or symbols)

Diagram of a car rear vent with labeled component (no text or symbols present)

Technical line drawing of a mechanical component with internal channels and mounting holes (no text or symbols)

Technical line drawing of a mechanical component with an inset close-up showing circular features (no text or symbols)

Line drawing of a computer monitor with a scroll wheel attachment (no text or symbols)

Diagram illustrating a computer monitor with labeled parts and a magnified view showing hand positioning and adjustment.

Diagram showing a printer's internal structure with a magnified inset highlighting the device's internal components.

Line drawing of a hand cleaning a clean appliance on a microwave oven (no text or symbols)

Consommables

Line drawing of a cylindrical mechanical component with flanged ends and a tapered end (no text or symbols)

Technical line drawing of a mechanical component with no visible text or symbols

Agrafes-N1

Line drawing of a mechanical housing or enclosure with cutouts and mounting brackets (no text or symbols)

Agrafes-P1

ConsommablesCanon

TONER, CARTRIDGE & PARTS

Dépannage

Illustration of a hand placing two cards into a box with a warning symbol (no text or labels)

Module de finition

CLASS 1 LASER PRODUCT

LASER KLASSE 1

APPAREIL À LASER DE CLASSE 1

APPARECCHIO LASER DI CLASSE 1

PRODUCTO LÁSER DE CLASE 1

APARELHO A LASER DE CLASSE 1

LUOKAN 1 LASER-TUOTE

LASERPRODUKT KLASS 1

Technical line drawing of a mechanical device with internal components and mounting brackets (no text or symbols)

Illustration of a paintbrush resting on an artist's palette with six colored dots (no text or symbols)

Six-panel grid showing six identical panels of balloons with varying grayscale shading and string, arranged in a 2x2 grid (no text or symbols)

Stack of five overlapping sheets of paper or document, showing different shades of gray and white (no text or symbols visible)

Diagram showing a curved stack of papers transforming into a single sheet of paper, with an arrow indicating the process (no text or symbols present)

2ITB (Intermediate Transfer Belt)

Technical schematic diagram of a mechanical device with numbered components from 1 to 5

Line drawing of a hand pressing a button on a digital device with an arrow indicating right motion (no text or symbols)

Diagram showing a device with an arrow indicating rotation or motion, alongside a magnified view of its screen (no text or symbols present)

Illustration of a computer monitor with a hand pointing to it, connected to a machine (no text or symbols visible)

Technical diagram of a computer motherboard with labeled components and directional arrows indicating assembly or movement.

Technical diagram showing a mechanical assembly with a magnified inset of a hand holding a component (no text or symbols visible)

Diagram showing a device interior with labeled components and a circular diagram highlighting a mechanical or ergonomic mechanism.

Technical diagram of a vehicle chassis with numbered components and directional arrows indicating assembly or movement.

Illustration of hands using a device to remove debris, with no visible text or symbols

Technical line drawing of a mechanical assembly with a magnified inset showing a component detail (no text or symbols)

Technical diagram showing a mechanical assembly with a magnified inset of a component (no text or symbols present)

Line drawing of a hand inserting a rectangular component into a control panel (no text or symbols)

Line drawing of a vintage computer monitor with a flat screen and a square base (no text or symbols)

Diagram of a car air conditioner unit with airflow direction arrow (no text or symbols)

Technical line drawing of a car rear vent with labeled component (no text or symbols)

Diagram of a vehicle rear panel with labeled components (no text or symbols present)

Technical line drawing of a mechanical component with an inset close-up showing a circular detail (no text or symbols)

Line drawing of a computer monitor with a strap attachment (no text or symbols)

Diagram illustrating a device operation with labeled steps and a magnified view showing hand positioning and disassembly.

Technical diagram showing a computer monitor with a lock and a close-up of the internal door mechanism, annotated with arrows indicating motion.

Line drawing of a hand cleaning a clean appliance on a microwave oven (no text or symbols)

Line drawing of a cylindrical mechanical component with flanged ends and a pointed tip (no text or symbols)

Technical line drawing of a mechanical component with no visible text or symbols

Heftklammern N1

Line drawing of a mechanical housing or enclosure with two recessed slots and a central opening (no text or symbols)

Heftklammern P1

TONER, CARTRIDGE & PARTS

Fehlersuche

Illustration of a hand pressing a stack of cards into a tray with a warning symbol (no text or labels)

Finisher

CLASS 1 LASER PRODUCT LASER KLASSE 1

APPAREIL À LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1

PRODUCTO LÁSER DE CLASE 1 APARELHO A LASER DE CLASSE 1

LUOKAN 1 LASER-TUOTE LASERPRODUKT KLASS 1

Technical line drawing of a mechanical device with internal components and mounting brackets (no text or symbols)

Illustration of a paintbrush resting on an artist's palette with five colored paint blobs (no text or symbols)

Six-panel grid showing six identical panels of balloons floating on a surface, no text or symbols present.

Stack of five overlapping sheets of paper or document, no text or symbols visible

Two 3D paper sheets with a curved top and a separate flat sheet, one with an arrow indicating rotation (no text or symbols)

1 Upright Control Panel-F

Technical schematic diagram of a mechanical or electrical device with numbered components from 1 to 5.

Line drawing of a hand pressing a button on a digital device (no text or symbols)

Illustration of a printing machine with a magnified view showing motion direction (no text or symbols)

Illustration of a computer monitor with a hand pointing at it, connected to a machine (no text or symbols visible)

1 Premere

Sapiere es portico seguro. Raperta esportice Arrata Raveta ud

2 Premere [Arresto].

Technical diagram of a computer motherboard with labeled components and directional arrows indicating assembly or movement.

Technical diagram showing a mechanical assembly with a magnified inset of a component (no text or symbols visible)

Diagram showing a car interior with labeled components and a circular diagram highlighting a person in a chair.

Technical diagram of a vehicle chassis with numbered components and directional arrows indicating assembly or movement.

Illustration of hands using a power tool to trigger an explosion (no text or symbols)

Technical line drawing of a mechanical assembly with a magnified inset showing a component detail (no text or symbols)

Diagram showing a mechanical component with an arrow pointing to it, enclosed in a circle (no text or symbols present)

Hand inserting a card into a door panel (no text or symbols visible)

Line drawing of a vintage computer monitor with a flat screen and baseplate (no text or symbols)

Diagram of a car air vent with airflow direction arrow (no text or symbols)

Technical line drawing of a car rear panel with labeled component (no text or symbols)

Technical diagram showing a car rear panel with labeled components and numbered annotation (2)

Technical line drawing of a mechanical component with a magnified inset showing a circular detail (no text or symbols)

Line drawing of a printer or scanner device with a paper clip and cover (no text or symbols)

Diagram illustrating a device operation with labeled steps and directional arrows indicating movement or change.

Diagram of a computer monitor with an open screen and a magnified inset showing internal components (no text or symbols)

Line drawing of a hand cleaning a microwave oven with a cloth (no text or symbols)

Line drawing of a cylindrical mechanical component with flanged ends and a tapered end (no text or symbols)

Technical line drawing of a mechanical component with no visible text or symbols

Staple-N1

Line drawing of a mechanical housing or casing with cutouts and mounting brackets (no text or symbols)

Staple-P1

TONER, CARTRIDGE & PARTS

Illustration of a hand pressing a stack of small electronic devices on a tray, with a no-smoking symbol nearby (no text or labels)

Finisher

CLASS 1 LASER PRODUCT

LASER KLASSE 1

APPAREIL À LASER DE CLASSE 1

APPARECCHIO LASER DI CLASSE 1

PRODUCTO LÁSER DE CLASE 1

APARELHO A LASER DE CLASSE 1

LUOKAN 1 LASER-TUOTE

LASERPRODUKT KLASS 1

DANGER CAUTION WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning: Warning:

Unità di fi ssaggio

Technical line drawing of a mechanical device with internal components and mounting brackets (no text or symbols)

Illustration of a paintbrush resting on an artist's palette with five colored paint blobs (no text or symbols)

Six-panel grid showing six identical panels of balloons floating on a surface, no text or symbols present.

Stack of five overlapping sheets of paper with distinct gray and white surfaces (no text or symbols)

Two 3D paper sheets with a curved top and a separate flat sheet, one with an arrow indicating rotation (no text or symbols)

Technical schematic diagram of a mechanical assembly with numbered components from 1 to 5

Line drawing of a hand pressing a button on a digital device with an arrow indicating right motion (no text or symbols)

Diagram showing a device with an arrow indicating rotation or motion, alongside a magnified view of its screen (no text or symbols present)

Illustration of a computer monitor with a hand pointing at it, next to an open industrial machine (no text or symbols visible)

1 Pulse

Technical diagram of a computer chassis with labeled parts, showing internal components and a hand pointing to part 2.

Diagram showing a hand holding a mechanical component inside a building layout (no text or symbols)

Diagram showing a car interior with numbered components and a circular diagram illustrating the cycle of rotation around a chair.

Technical diagram of a mechanical assembly with numbered components and directional arrows indicating parts of each section.

Safety warning illustration showing a hand holding a device with a 'No' symbol and explosion effect, indicating no hazard or absence of protection.

Technical line drawing of a mechanical assembly with a magnified inset showing a tool interacting with a component (no text or symbols present)

Technical diagram showing a mechanical assembly with a magnified inset view of a hand operating a switch (no text or symbols present)

Line drawing of a hand inserting a card into a door (no text or symbols)

Line drawing of a vintage computer monitor with a flat screen and baseplate (no text or symbols)

1 Apagar el equipo.

Diagram of a car air conditioner unit with airflow direction arrow (no text or symbols)

Diagram of a rear panel with labeled components, showing internal layout and mounting holes (no text or symbols)

Diagram of a device's internal structure showing a tray with internal compartments and a labeled component (no text or symbols present)

Technical line drawing of a mechanical component with an inset close-up showing a circular feature (no text or symbols)

Line drawing of a computer monitor with a paper clip inserted, no text or symbols present

Diagram illustrating a computer monitor with a hand inserting a device into it, labeled with steps 1 and 2.

6 Abra las tapas.

Diagram showing a printer's internal structure with a magnified view of its internal components, including a 'BP' label and directional arrows.

Line drawing of a hand cleaning a clean appliance on a microwave oven (no text or symbols)

Consumibles

Line drawing of a cylindrical mechanical component with flanged ends and a tapered end (no text or symbols)

Technical line drawing of a mechanical component with no visible text or symbols

Grapas N1

Line drawing of a mechanical housing or enclosure with cutouts and mounting brackets (no text or symbols)

Grapas P1

Consumiblesgenuinos

TONER, CARTRIDGE & PARTS

Illustration of a hand placing two cards into a box with a prohibition symbol (no text or labels)

Unidad de acabado

CLASS 1 LASER PRODUCT

LASER KLASSE 1

APPAREIL À LASER DE CLASSE 1

APPARECCHIO LASER DI CLASSE 1

PRODUCTO LÁSER DE CLASE 1

APARELHO A LASER DE CLASSE 1

LUOKAN 1 LASER-TUOTE

LASERPRODUKT KLASS

Technical line drawing of a mechanical device with no visible text or symbols

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON U.S.A., INC.

One Canon Park, Melville, NY 11747, U.S.A.

CANON CANADA INC.

8000 Mississauga Road Brampton ON L6Y 5Z7, Canada

CANON EUROPA N.V.

Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands

(See http://www.canon-europe.com/ for details on your regional dealer)

CANON AUSTRALIA PTY LTD

Building A, The Park Estate, 5 Talavera Road, Macquarie Park, NSW 2113, Australia

CANON SINGAPORE PTE LTD

1 Fusionopolis Place, #15-10, Galaxis, Singapore 138522