imageRUNNER ADVANCE C7570i II - Printer CANON - Free user manual and instructions

USER MANUAL imageRUNNER ADVANCE C7570i II CANON

C7580i/C7570i/C7565i

English P.3

Français P.49

Deutsch P.95

Italiano P.141

Español P.187

What is Your Question?

FAQ Guide

imageRUNNER

ADVANCE

C7580i/C7570i/C7565i

Please read "Important Safety Instructions" before operating this product. P.46

After you finish reading this guide, store it in a safe place for future reference.

The information in this document is subject to change without notice.

You can access canon.com/oip-manual to read the User's Guide that describes all functions of this machine.

English

Français

Deutsch

Italiano

Español

What is Your Question?

Contents

What's Your Problem?

The Machine Does Not Operate

P.6

Illustration of a printer with a speech bubble containing three dots (no text or symbols on the printer itself)

Check the Following First 6

The Machine Does Not Respond to the Computer....7

The Authentication Screen (Logon Screen) Is Displayed and You Cannot Go Further.... 7

If Paper Jams Occur

P.21

Illustration of a printer with a speech bubble showing a folded paper (no text or symbols present)

Paper Jams Occur 21

Paper Jams Occur Frequently 22

How to Load Paper

P.8

Illustration of a printer emitting stacked documents (no text or symbols present)

Loading Paper in the Paper Deck 8

Loading Paper in the Paper Drawer 8

When You Have Loaded a Different Type of Paper than the Preset One.... 10

Loading Paper in the Multi-Purpose Tray..... 11

When loading paper in the optional Document insertion....12

Loading Paper with Printed Logos 13

Loading Envelopes 14

Loading Tab Paper....17

Scan/Fax Cannot Be Performed Successfully

P.28

Illustration of a printer with icons and a question mark, suggesting a process or inquiry related to printer technology.

If You Cannot Send Documents to a Server Using [Scan and Send]....28

Stopping Scanning/Faxing....28

Scanned Documents Cannot Be E-Mailed.....29

If You Cannot Send/Forward Faxes....30

If You Cannot Receive Faxes 31

Printing Results Are Not Satisfactory

P.18

ABC ABC ABC ABC

Images Are Shifted/Slanted.... 18

Irregularities Appear in Images/ Images Are Faint .... 18

Black Streaks Appear in Images 19

Bleed-through Occurs 20

Loading Paper or Paper Settings Cannot Be Done Successfully

P.24

graph TD
    A["ABC"] --> B["ABC"]
    B --> C["ABC"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333

Paper Is Not Fed....24

If the "Load paper." Message Is Displayed ..... 25

Printing Cannot Be Performed on the Expected Side of Paper....26

Printing Cannot Be Performed with the Expected Size....26

In Two-Sided Printing, the Print Direction Differs between the Front and Back Sides of the Paper ... 27

Canceling Copy/Print Jobs P.32

Installing the Printer Driver P.33

Replacement Parts P.34

An Error Screen is Displayed P.36

Illustrated Index P.38

Appendix P.42

Do You Want to Know More? P.48

You Can Consult the User's Guide..... 48

If You Notice a Search Number.... 48

The Machine Does Not Operate

Check the Following First

Check 1

Is a message displayed on the touch panel display?

Simple Message Message

NOTE

If an error message is displayed

Check3

Is the main power indicator Off?

If the main power indicator does not light when you turn the main power ON, check the power plug and breaker.

Main power indicator

I (ON)

Check2

IsLit?

Press this to cancel the Sleep mode.

Check4

Is the machine correctly connected to the computer?

Check the network connection.

Illustration of a desktop computer setup with a tower, monitor, and question mark (no text or symbols)

Setting the network environment

User's Guide

0YRY-006

Search

How to use the search number

P.48

The Machine Does Not Respond to the Computer

Solution 1

Restart the machine.

1. Press the main power switch to turn off the machine.

CAUTION!

Note that turning OFF the machine deletes the data that is waiting to be printed.

Line drawing of a printer with a magnified inset showing the printer's internal structure (no text or symbols)

1 2 3 4 5 6 7 8 9 * 0 # ID C

1. Check that the main power indicator has turned off.

2. Press the power switch again.

Solution2

Install the printer driver again.

NOTE

For more information

P.33

Solution3

Set the IP address again.

Setting the IP address

User's Guide

OYRY-00K

Search

How to use the search number → P.48

The Authentication Screen (Logon Screen) Is Displayed and You Cannot Go Further

Solution

Log on to the machine using a registered user ID.

To continue the operation when the authentication screen (logon screen) is displayed, it is necessary to log on with a registered user ID.

Logging on to the Machine

User's Guide

0YRY-022

Search

How to use the search number → P.48

How to Load Paper

Loading Paper in the Paper Deck

CAUTION!

Of the A4 size, you can load the preset size of paper in the paper deck.

NOTE

When loading paper in the optional paper deck.

User's Guide

1

Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

2

First fan the paper stack well and then load it.

Make sure that this line is not exceeded.

Diagram showing a printer's internal structure with a magnified view and directional arrow, likely illustrating a printing or printing process.

The print side face down
3

Return the paper deck to its original position.

CAUTION!

Be careful not to get your fingers caught between the paper drawer and the machine.

Loading Paper in the Paper Drawer

1

Diagram of a vehicle rearview compartment with internal compartments and a directional arrow indicating motion (no text or symbols)

2

Squeeze the light blue tabs and adjust the positions of the slide guides.

Diagram showing a device's internal structure with labeled parts and three circular insets illustrating hand tool positioning.

3

First fan the paper stack well and then load it.

Make sure that this line is not exceeded.

Paper Envelope ISO-C5 ISO-C5

The print side face down

Paper Orientation

A4 Paper Paper Drawer A4R

For available paper, see the following.

Specifications

OYRY-0KK

Search

How to use the search number P.48

4

Place the paper drawer back into the machine.

CAUTION!

Be careful not to get your fingers caught between the paper drawer and the machine.

POINT

When you have changed the paper size, replace the paper size label with an appropriate one, as necessary. P.38

When you have loaded a different type of paper than the preset one, be sure to change the paper type setting. P.10

How to Load Paper

When You Have Loaded a Different Type of Paper than the Preset One

1

Press OFF 2 3 5 6 7 8 9

2

Press [Preferences] [Paper Settings] [Paper Settings] on the touch panel display.

3

Select the paper source. Settings/Registration Paper Settings+ A4 B4 C4 D4 1 2 3 4

POINT

Paper sources other than 1 to 4 are optional. For more information ➕ User's Guide

4

Settings/Registration All All All All All Set 1. Check the paper size. Details of printed Paper All Plan 1 (M-75 pcs2) OK

POINT

If the displayed paper size is different from the loaded paper size, adjust the paper guides.

1. Press [Set].

5

1. Select the - paper type.

Settings/Registration Paper Settings: Paper Type Select the paper type Type 2 0.2-100 gm/d Type 1 300-600 gm/d Type 1 (54-75 gm/d) Type 2 (75-95 gm/d) Rate 1 60-100 gm/d Heavy 1 (100-120 gm/d) Heavy 2 (120-150 gm/d) Heavy 3 (150-180 gm/d) Recycled 2 (1%+kg/m³) Pre-Peckled 2 (2%-40 gm/m³) Transparency Cash 2 (3%-60 gm/m³) Unlehead Created Refresh OK

CAUTION!

Make sure to select paper type that matches the basis weight of the loaded paper.

1. Press [OK].

6

Press [OK].

When you have loaded custom size paper

Specify the paper size manually.

Specifying free size paper (custom size paper) ↗ User's Guide

0YRY-02C

Search

To load tab paper

The Tab Feeding Attachment is required.

Loading Tab Paper ➞ User's Guide

0YRY-029

Search

How to use the search number → P.48

For available paper, see the following.

Specifications

OYRY-0KK

Search

How to use the search number P.48

Loading Paper in the Multi-Purpose Tray

CAUTION!

When using coated paper or paper that does not feed well, load one sheet at a time.

1

Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

2

Adjust the position of the paper guides.

Tray extension Align the paper guides to the paper size markings.

POINT

Pull out the tray extension when loading large-sized paper.

3

Fan the paper stack well, align the edges on a flat surface, and then load it.

Make sure that this line is not exceeded.

The print side face up

4

1. Check the paper size/ type. 2. Press

If the paper size/type setting does not match the paper you have loaded

In the screen for this step 4, change the setting manually.

1

Add to Excel Format Help Adjust the size panel width to match the selected page. A4 New Image Edit New Image Preview Custom Size Standard Size Press • Image Type • Image (PTM) size Chase OK

2

1. Select the paper size. 2. Press

3

Press [Change] in [Paper Type].

4

1. Select the paper type. 2. Press OK

How to Load Paper

When loading paper in the optional Document insertion

When you have loaded custom size paper

Specify the paper size manually.

Specifying free size paper (custom

size paper)

User's Guide

0YRY-02E

Search

How to use the search number → P.48

Printing on the back side of printed paper

1. Load paper in the multi-purpose tray the print side face up.
2. In the [Paper Type] selection screen, press [2nd Side of 2-Sided Page].

CAUTION!

For this operation, paper can only be loaded in the multi-purpose tray.

POINT

You can use only paper printed with this machine.

For the loading procedures, see the User's Guide.

Document Insertion Unit-N1

User's Guide

OUUY-OLS

Search

How to use the search number → P.48

For available paper, see the following.

Specifications

OYRY-0KK

Search

How to use the search number ➕ P.48

Loading Paper with Printed Logos

Refer to the table below to load paper with printed logos.

Example: When printing on A4 size paper

Orientation		Printing result
Paper Deck/Paper Drawer* Paper drawer is taken as example.	Multi-Purpose Tray
Paper Drawer	Multi-Purpose Tray
* Can be loaded only in paper drawer.
* Can be loaded only in paper drawer.

NOTE

When copying to paper with printed logos ↗ User's Guide

NOTE

Basic Paper Loading Operations

- For paper drawer

P.8

- For multi-purpose tray

P.11

How to Load Paper

Loading Envelopes

CAUTION!

• You can load envelopes in a paper drawer, the multi-purpose tray, or the optional POD Deck Lite.
• Do not use envelopes that have glue attached to their flaps, as the glue may melt due to the heat and pressure of the fixing unit.
• Do not print on the reverse side of the envelopes (the side with the glued areas).
• For the paper drawer, load envelopes the front side face down, and for the multi-purpose tray, load them the front side face up. For the loading orientation, see the table below.

	Paper Drawer Multi-Purpose Tray
Yougatanaga 3ISO-C5	EnvelopePaper Drawer	Multi-Purpose Tray
Nagagata 3
Kakugata 2
MonarchCOM10 No.10DL

Preparation before Loading Envelopes

1 Take five or so pieces of envelopes, fan them well to eliminate curls, and level the stack flat.

Press the stack along the four side edges.

2 To prevent the sealing edge of the seal flap from floating from the body of the envelope, press the envelope in the four corners and expel the air.

When loading envelopes in the multi-purpose tray

1 Check the orientation of the stack of envelopes, and load it in the multi-purpose tray.

NOTE

Basic Handling Operations for the Multi-Purpose Tray P.11

2

Adjust Picture Type Adjusted for video guide widths to match the loaded paper. Free Size Auto Recognition Size Free Size Save the Paper Formatize Press Paper Type - Parts (10x 99 pixels) Change Custom Size Standard Size OK

3

Select the orientation and type of envelopes. Create a loop based feed Select the encoder type Press: 2.5 for starting method. Multiple 2 End Edge Feed Custom Cancel

4 Press [OK].

Loading custom size envelopes

You can load nonstandard size envelopes.

Making Settings for Custom Size Envelopes → User's Guide

0YRY-02E

How to use the search number → P.48

When loading envelopes in the paper drawer

1 Attach the Envelope Feeder Attachment to the paper drawer.

CAUTION!

It is not necessary to attach the Envelope Feeder Attachment if you are loading Nagagata 3, Kakugata 2, ISO-C5, or nonstandard size envelopes. Proceed to step 3.

1. Remove the Envelope Feeder Attachment stored in paper drawer.

Envelope Feeder Attachment

1. Attach the Envelope Feeder Attachment.

Install by aligning to the hole.

1. Adjust the position of the paper guides.

Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

How to Load Paper

2 Load the envelopes.

The front side of the envelopes face down

3 Insert the paper drawer into the machine.

4 Press OK 2 3 5 6 7 8 9

5 Press [Preferences] [Paper Settings] [Paper Settings] on the touch panel display.

1. Select the paper source. 2. Press

Settings/Registration • Envelope: Short line Press Insert the envelope better attachment. 3. Select the envelope type. 4. Press

Loading Tab Paper

CAUTION!

You cannot load tab paper in the paper deck or the optional paper deck unit.

NOTE

When loading paper in the Multi-Purpose Tray.

User's Guide

When loading paper in the POD Deck Lite.

User's Guide

When loading paper in the Multi-drawer Paper Deck.

User's Guide

When loading paper in the Document Insertion.

User's Guide

1

Cross-sectional diagram of a mechanical or electronic component with internal compartments and a directional arrow (no text or symbols)

2

Move the slide guide to the leftmost position.

Line drawing of a printer drawer with an inset showing a hand holding a small object (no text or symbols present)

3

Set the Tab Feeding Attachment in position.

1. Remove the Tab Feeding Attachment.
2. Place the removed kit in position for A4 paper size.
3. Turn the knob to secure the kit.

1 2 3 M1/AS05 M1/AS05

4

Load the tab paper.

Make sure that this line is not exceeded.

The print side face down

5

Adjust the slide guide to the tab paper.

Technical line drawing of a printer internal structure with arrows indicating flow or movement (no text or symbols)

Ensure that the index tab is on the left side.

6

Place the paper drawer back into the machine.

Technical diagram of a mechanical component with internal parts and an arrow indicating direction (no text or symbols)

CAUTION!

Be careful not to get your fingers caught between the paper drawer and the machine.

When you have loaded a different type of paper than the preset one, be sure to change the paper type setting. P.10

Printing Results Are Not Satisfactory

Images Are Shifted/Slanted

Solution

Adjust the paper guides.

Diagram showing a printer drawer with labeled parts and two circular insets illustrating the base and edge details.

Adjust the guide exactly.

Multi-purpose tray

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

Irregularities Appear in Images/Images Are Faint

Solution1

The paper may have absorbed moisture. Replace it with paper that has not absorbed moisture.

Solution2

Perform gradation adjustment.

1. Press OK 1 2 3 SET UH HC MND 4 5 6 FREQ TIN WNT 7 8 9 * 0 # (D) C

1. Press [Adjustment/Maintenance] ▶ [Adjust Image Quality] ▶ [Auto Adjust Gradation] on the touch panel display.

Follow the instructions in the screen to perform gradation adjustment.

For more information, see the User's Guide.

Adjusting gradation

User's Guide

OYRY-OHL

How to use the search number

P.48

Black Streaks Appear in Images

Solution

Clean the document feed scanning areas.

1. Turn OFF the machine, and unplug the power plug from the AC power outlet.
2. Open the feeder, and clean the lower side document feed scanning area using the supplied glass-cleaning sheet.

Line drawing of a hand cleaning a printer's tray with a cloth (no text or symbols)

1. Open the cover.

Diagram showing a printer's internal structure with labeled parts and an arrow indicating transformation from component 1 to component 2.

1. Open the inner cover.

Line drawing of a printer or scanner device with an inset showing internal components (no text or symbols visible)

1. Wipe the original scanning area.

Wipe the thin and long glass area.

long glass area

1. Close the cover and inner cover
2. Close the feeder.
3. Insert the power plug into the power outlet, and turn the power ON.

If black streaks still appear after the document feed scanning areas have been cleaned

Perform feeder cleaning.

1. Press 2 3 5 6 7 8 9

1. Press [Adjustment/Maintenance] ▶ [Maintenance] ▶ [Clean Feeder] ▶ [Start] the touch panel display.

POINT

It takes approximately 20 seconds to clean the feeder.

Printing Results Are Not Satisfactory

Bleed-through Occurs

Solution 1

Set the type of original properly.

If bleed-through is observed with the copy result, setting the type of original can improve the problem, giving a neat copy.

1. Press Main Menu Quick Menu

1. Press [Copy] ▶ [Options] ▶ [Original Type].
2. Press [Text/Photo (BleedReduce)].
3. Press [OK].

Solution2

Set a lower background density.

1. Press Administrator Main Menu Direct Menu

1. Select the function on the touch panel display.
2. Press [Options].

Example: Fax

4. Press 12.5 KB Close

1. Press

Options Adjust the density + Background Density Add to the density of the background signal, then to the source. If you use a Other type in the context of the Word. Add X Cancel On

1. Press [OK].

If Paper Jams Occur

Paper Jams Occur

If paper jams occur, a screen like the following appears on the touch panel display.

Follow the instructions in the screen to remove the jammed paper.

Remove Jammed Paper 000105 Close Paper jam locations Remedy Remove all the paper from the multi purpose tray and the paper that is jammed. Paper is jammed. Use these buttons and bar to operate the video.

POINT

The screen disappears once all the jammed paper is removed and all the machine's covers and drawers are closed correctly.

If you do not understand the remedy by referring to the screen

See the User's Guide to make sure of the remedy.

Paper jams

User's Guide

OYRY-0JX

How to use the search number → P.48

If Paper Jams Occur

Paper Jams Occur Frequently

Solution 1

Adjust the slide guides.

Technical diagram showing a device interior with labeled components and two magnified views of the component's edge details.

Adjust the guide exactly.

Multi-purpose tray

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

Solution2

Check if the paper is bent.

Example: Paper Deck

Unbend or remove the bent paper.

Solution3

Check the paper type setting.

1. Press Image Underperform

2. Press State World-Case Copyright Send Browse Size Consolidation Effects [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] (1) 0% 0% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 1 Clear

1. If the paper type setting does not match the loaded paper, change the setting.

2. For paper deck/paper drawer

3. For multi-purpose tray
4. For optional paper sources

P.8
P.11
User's Guide

Solution4

Remove paper fractures.

If you forcibly remove the jammed paper, torn scraps of paper may remain in the main unit or optional devices. If paper tears, check that there are no scraps of paper inside and try to remove all of the scraps (Do not try to pull out the jammed paper forcibly).

Loading Paper or Paper Settings Cannot Be Done Successfully

Paper Is Not Fed

Solution 1

Open the paper source to check whether paper has been loaded properly.

- Adjust the paper guides

Technical diagram showing a printer drawer with labeled parts and two circular insets illustrating the base and edge details.

Adjust the guide exactly.

Multi-purpose tray

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

- Check if the paper is sticking together.

First fan the paper stack well and then load it.

- Check whether the appropriate paper has been loaded in the paper source.

For available paper, see the following.

Specifications

User's Guide

OYRY-0KK

How to use the search number

• Remove the excess amount of paper.
  Make sure that the paper stack does not exceed the load limit line (▼).
• Load paper of the same size and same type in the same paper source.
  You cannot load paper of different sizes or different types in one paper source.

Solution 2

Check the paper type setting.

1. Press 2. Press Status MonitorControl Command: Send Reset Save Consolidate Errors A4 Furs J (350 px/pc) A4 Furs J (350 px/pc) A4 Furs J (350 px/pc) A4 Furs J (350 px/pc) A4 Furs J (350 px/pc) Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Erase Close

1. If the paper type setting does not match the loaded paper, change the setting.

2. For paper drawer ➞ P.8
   • For multi-purpose tray ➞ P.11

3. For optional paper sources ➞ User's Guide

If the "Load paper." Message Is Displayed

Solution 1

Replenish paper.

Technical line drawing of an open mechanical device with internal compartments (no text or symbols)

If the paper source is vacant, replenish paper.

Solution2

Adjust the paper guides.

Technical diagram showing a printer internal structure with labeled parts and two magnified views of the component.

Adjust the guide exactly.

Multi-purpose tray

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

Solution3

Check the paper type setting.

1. Press Test MasterColor

2. Press Status Monitor/Control Description Sort Balance Name Consolidator Effects A4 Fain:1 [5% Wg w2] A4 Fain:1 [5% Wg w2] A4 Fain:1 [5% Wg w2] A4 Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain:1 [5% Wg w2] Fain: 0% Mood Score 100% Noise Time 100% Magnitude Time 100% Clock Time 100% Check from Name Time

1. If the paper type setting does not match the loaded paper, change the setting.

2. For paper drawer ➞ P.8

3. For multi-purpose tray ➞ P.11
   • For optional paper sources ➞ User's Guide

Solution4

Make sure that the original size and output paper size are correct.

1. Check the original size and possible output sizes on the [Printing Preferences] screen of the printer driver.

File Edit View Insert Options File Edit View Insert Options Add New... Delete Export Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path Export Path

1. Load paper of the size matching the original size setting.

POINT

To print on paper of a size different from that of the original, manually specify the paper size to print on with [Output Size].

Loading Paper or Paper Settings Cannot Be Done Successfully

Printing Cannot Be Performed on the Expected Side of Paper

Printing Cannot Be Performed with the Expected Size

Solution

Load paper in the correct orientation and with the correct side face up/down.

1. Check the loaded paper for correct orientation and correct printing side.

Paper Deck/Paper Drawer

Technical line drawing of a mechanical device with internal components and a highlighted section (no text or symbols)

The print side face down

Multi-Purpose Tray

Technical line drawing of a mechanical component or bracket assembly (no text or symbols)

The print side face up

NOTE

For optional paper sources ➞ User's Guide

1. If the check result indicates that the paper is not loaded correctly, reload the paper correctly.

Solution

Make sure that the paper size setting matches the size of the loaded paper.

1. Replace the loaded paper with paper of the size you want to print.

POINT

If you want to print on the loaded paper, skip this step 1.

1. Change the printer driver's setting of [Output Size] so as to match with the paper to be printed on.

File Edit View Insertion (Edit) Options Help File Edit View Insertion Paste View Insertion Page View Insertion Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering Soldering

In Two-Sided Printing, the Print Direction Differs between the Front and Back Sides of the Paper

Solution

Make settings for two-sided printing.

1. In the application's print setting screen, select the print direction.
2. In the [Printing Preferences] screen of the driver, set [Orientation] for the direction selected in step 1.
3. While viewing the preview image, make settings in the order of: [Page Layout] ▶ [Page Order]* ▶ [1-sided/2-sided/Booklet Printing] ▶ [Binding Location].

POINT

*: [Page Order] is only displayed when you set [Page Layout] to [2 on 1] or other option for printing multiple pages on one physical.

Canon Printing Preferences Basic Settings Page Setup Fishing Paper Source Quality Profile: Change: Default Settings Auto(I) Edit(O) Output (Method): Port Page Size A4 Output Size: Match Page Size Orientation A Portrait A Landscape Page Layout 2 Zoom 1 Loaded/Ordered/Booklet Printing Zialed Printing Binding Location: Long Edge (Top) Page Order Left to Right Low 1 on 1 for Single Page Data(0) Gutter Colate Paste Position... Color Mode: Auto (Color/BWW) Number of Colors Settings... OK Cancel Apply Help View Settings Restore Defaults

		Orientation
		Portrait Landscape
Binding Location	Short Edge
	Long Edge

Scan/Fax Cannot Be Performed Successfully

If You Cannot Send Documents to a Server Using [Scan and Send]

Solution

Check the server information.

If you have updated something including the login password for the server (computer), change the information registered to the address book/one-touch buttons.

1. Press Adminstrate Wait Menu Dead Menu

1. Press [Dest./Fwd. Settings] [Register Destinations] on the touch panel display.

Example: Address book 3. Select the destination. 4. Press

Dest.Fwd.Settings File Name: Type Adding List 1 Password: Password Name: C:\WINDOWS\MS Enter Path: Enter Name: Password: Cancel Cancel Before Settings Search Null Bound Click Connection 5. Change the registered information. 6. Press

POINT

To check the connection after changing the registered information, press [Check Connection].

NOTE

For more information P.29 "To change registered information"

Stopping Scanning/Faxing

To stop the paper feed

Scan and Send Scan and Send Testing... Auto 100% Auto 42 Noise Press 0 2 Destination 1 Cancel 1. Press

1. Press [Yes].

POINT

You can also stop the paper feed by pressing on the control panel.

To cancel the sending of scanned data

1. Press Sina MediaCore

2. Press 3. Select the document you want to cancel. 4. Press

1. Press [Yes].

Scanned Documents Cannot Be E-Mailed

Solution 1

Check the information of the destination.

If any update has been done, change the information registered to the address book/one-touch buttons.

1. Press 2. Press [Dest./Fwd. Settings] ▶ [Register Destinations] on the touch panel display.

Example: Address book 3. Select the destination. 4. Press 5. Change the registered information. 6. Press

NOTE

For more information ➤ "To change registered information" on the right

Solution2

If e-mailing of documents is not possible at all, make correct communication settings for the SMTP/ DNS server. For the setting procedures, see the User's Guide.

To specify the port number for SMTP TX/POP RX

1. Press
2. On the touch panel display, press [Function Settings] > [Send] > [E-Mail/ I-Fax Settings] > [Specify Port Number for SMTP TX/POP RX].
3. Specify the port number.
4. Press [OK].

E-mail/I-fax communication settings

User's Guide

0YRY-017

Configuring DNS

User's Guide

0YRY-00X

How to use the search number → P.48

To change registered information

When the information registered to the address book/one-touch buttons, edit and re-register it.

Editing the address book

User's Guide

0YRY-039

Editing the one-touch buttons

User's Guide

0YRY-03C

How to use the search number → P.48

Scan/Fax Cannot Be Performed Successfully

If You Cannot Send/Forward Faxes

If no faxes can be sent

Check if the telephone line is not connected to a wrong location.

1. Call the destination fax number from this machine.

If no beep (dial tone) is heard

The modular cable (the telephone line for faxing) is not connected or is plugged into a wrong connector. Check the modular cable, and plug it into the appropriate connector.

LINE 1

If audio guidance is heard or if the machine cannot be connected to the destination fax number (no fax dial tone is heard)

There may be a problem with the destination or your telephone carrier. Contact the destination.

If you cannot forward faxes

Check the information of the forwarding destination registered to the address book/one-touch buttons. If anything is wrong with the information, correct it.

1. Press Address Main Menu Quick Menu

1. Press [Dest./Fwd. Settings] | Register Destinations] on the touch panel display.

Example: Address book 3. Select the destination. 4. Press

5. Change the registered information. 6. Press

NOTE

For more information P.29 "To change registered information"

If you are using an optical line or IP telephone line

Communication errors may occur depending on the line quality.

For more information, contact your telephone carrier.

Reduce the fax transmission speed.

Reducing the fax transmission speed may result in a communication error reduction.

1. Press OK ① ② ③ OR AL MND ④ ⑤ ⑥ PON PUN NORTY

1. Press [Function Settings] [Send] ▶ [Fax Settings] on the touch panel display.
2. Press [TX Start Speed].
3. Select a slower speed than the current one.

Settings/Registration <32 Seed Speech> 3400 Bits 1400 Bits 600 Bits 700 Bits 800 Bits 3400 Bits Cancel OK Log Out

1. Press

POINT

You can also set the transmission speed for each destination from the preferences for the address book or one-touch buttons.

For more information → User's Guide

If You Cannot Receive Faxes

Solution 1

Delete unnecessary documents in the memory to increase the free space.

1. Press Administrative Main Menu

1. Press [Fax/I-Fax Inbox] [Memory RX Inbox] [Memory RX Inbox] on the touch panel display.

3. Select unnecessary documents. 4. Press

1. Press [Yes].

Solution 2

Find the remedy using the number that follows the letter "#."

If sending or receiving of a fax fails, a number following "#" (error code) is displayed on the touch panel display or in the communication management report. You can find the remedy using the error code.

Countermeasures for Each Error Code

User's Guide

OYRY-0JW

How to use the search number → P.48

Canceling Copy/Print Jobs

Canceling a Copy Job Canceling a Print Job

To stop the paper feed

Copy Copy: Stacking... Auto 100% Press 0 → 0 × 0/ 1 • Print Density Gross

POINT

You can also stop the paper feed by pressing on the control panel.

To cancel a copy job waiting to be output

1. Press Status Monitor Control

1. Select [Copy] from the drop-down list.

from the drop-down list. Copy MonitorCancel Copy Print Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Paste

3. Select the copy job you want to cancel. 4. Press

1. Press [Yes].

For Windows OS

1. In the computer screen, double-click the printer icon.

Customize...

1. Select the file you want to cancel.

3. Click Document View Pause Resume Restart Status Owner Error - Prin... yt5-ins Cancel Proc... 4. Select [Cancel]

1. Click [Yes].

For Mac OS

1. In the computer screen, click the printer icon on the Dock.

1. Select the file you want to cancel.

2. Click [Delete].

Installing the Printer Driver

Installing the Printer Driver

Using the User Software CD-ROM

By using the User Software CD-ROM supplied with the machine, you can install the printer driver on your computer with ease.

Illustration of a desktop computer with a CD and monitor, no text or symbols present

POINT

For details of printer driver installation, see the Driver Installation Guide included on the User Software CD-ROM.

Downloading from the Canon website

You can download the latest printer driver from the Canon website (http://www.canon.com/).

graph TD
    A["Global Globe"] --> B["Download Arrow"]
    B --> C["Computer Monitor"]

POINT

For details of printer driver installation, see the Driver Installation Guide. The Guide can be downloaded from, or viewed on, the same page of the Canon website as for the printer driver.

Latest OS support information

See the Canon website (http://www.canon.com/).

If a printer driver for this machine is already installed on your computer

Depending on your system environment, it is necessary to uninstall the old driver and install the new one. For the uninstallation procedure, see the Driver Installation Guide.

Replacement Parts

Replacing Consumables by Referring to a Motion Video

When a consumable used in the machine is nearing the time for replacement, a screen prompting you to replace it appears on the touch panel display. Replace the consumable in question by referring to the screen.

1

Example: Toner cartridge

Main Menu Special to Notebook Crop Crop Sun and Sand Scale and Size Access Connection Fitch/Tree Frame Price Security ■ Includes the top layer options. (Basic)

Press

POINT

Depending on the condition of the consumable, a screen like the one shown under step 2 may appear first.

2

Prepare the consumable.

Improve the Power Cartridge 3.1 3.1 To prepare a new lower cartridge, then uses the covers. To press New Lower Power Cartridge on the screen. Cartridge to reduce (Blend) New higher: 50% (5) Replace the lower cartridge (Blend)

Check — the item number.*

* This is an item number identifying a Canon genuine consumables. For high quality printouts, we recommend that you use Canon genuine consumables.

NOTE

List of Consumables

P.35

To check the item number of a consumable in the normal operation screen

1. Press on the touch panel display.
2. Check [Consumables/ Others] [Check Item Name] on the touch panel display.

3

Replace the consumable by referring to the screen.

Replace Inner Cartridge Replace Next Name Removing Book New Style Black Taster Empty 80% 90% Press this author to open the internal server remove the inner cartridges. Remove Page Close

POINT

The screen and messages may vary depending on the consumable.

List of Consumables

Type Item number		Replacement procedureIf video guidance does not help you understandthe replacement procedure, see the User's Guide
Toner Cartridge	Canon genuine toner cartridge.Canon C-EXV 52 Toner BlackCanon C-EXV 52 Toner CyanCanon C-EXV 52 Toner MagentaCanon C-EXV 52 Toner Yellow	Replacing the Toner CartridgeUser's Guide0YRY-OH4 SearchHow to use the search number P.48
Stamp Cartridge	Stamp Ink Cartridge-C1	Replacing the Stamp CartridgeUser's Guide0YRY-OH6 SearchHow to use the search number P.48
Staple	Staple-N1This can be used with the following options.Staple Finisher-X1Booklet Finisher-X1	Replacing the StaplesUser's Guide0YRY-OH7 SearchHow to use the search number P.48
	Staple Cartridge-X1This can be used with the following options.Staple Finisher-V2Booklet Finisher-V2
	Staple-P1This can be used with the following options.Booklet Finisher-X1
	Staple Cartridge-Y1This can be used with the following options.Booklet Finisher-V2

CAUTION!

• Avoid storing toner cartridges vertically.
• Store toner cartridges in a cool place, not exposed to direct sunlight. A preferable environment is one where temperature is not higher than 30^ and humidity is not higher than 80% .

[Be careful of counterfeit toners]

Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.

For more information, see canon.com/counterfeit.

Genuine Consumables

Canon continuously develops technology innovations in Canon manufactured Toner, Cartridge, and Parts, specifically designed for use in Canon Multi-Functional machines.

Experience the benefits of optimal print performance, print volume and high quality outputs, achieved through Canon's new advanced technologies. Therefore, the use of Canon genuine consumables is recommended for your Canon Multi-Functional machines.

CANON

GENUINE

TONER, CARTRIDGE & PARTS

An Error Screen is Displayed

An Error Message Is Displayed

If an error occurs during scanning or printing or if a problem occurs with network connection or setting, a message is displayed on the touch panel display or the Remote UI.

Touch Panel Display

Presentation slide Because it's the picture for the video, so you want to write your image content in the image.

Remote UI

USEUM RED / NUMBER ADDITION File Edit View Help Browse... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As... Save As...

For the meaning of each message and a remedy to take, see the User's Guide.

When an error message is displayed

User's Guide

OYRY-OJR

How to use the search number → P.48

If the "Contact your service representative" Message Is Displayed

When the machine ceases to operate normally due to a trouble, a message appears, asking you to contact the service representative. Perform the following procedure.

Turn the main power Oil and Oil (going the switch on the right side of the main unit). • If the switch will then serve normally, contact your service representation with the next code below. © 2003/12/2003

1 Restart the machine.

Press the power switch to turn OFF the machine. When 10 or more seconds have elapsed after the main power indicator turned off, turn ON the machine again.

CAUTION!

- Note that turning OFF the machine deletes the data that is waiting to be printed.

2 If the message does not disappear, follow the procedure below to contact the service representative.

1. Make a note of the error code number displayed on the screen.

Turn the main power OFF and ON (using the switch on the right side of the main and). • If the device will not opt according normally, contact your server representative with the user can before Error code number

1. Turn the machine OFF, and disconnect the power plug from the power outlet.
2. Contact the service representative.

CAUTION!

For any inquiries, have the following information ready:

• Product name
• Dealer where you purchased the machine
  • Details of your problem (such as what you did and what happened as a result)
• Error code number

When the [Limited Functions Mode] button is displayed

You can use the machine with part of functions restricted even before the problem is resolved.

1. Press ■ Turn the main course OFF and OFF using the switch on the right side of the main unit. • If the input will not continue normally, contact your service representative with the main code below. ■ Clickout Back The input subject this cannot never use or down. Make sure that objects are not placed in the range of key movement. • Press Limited Function Wizard is continuous operation using initial functions of the device or not functions correctly even after the main user was turned using the switch on the right side of the main unit. ■ Limited Function Wizard :

1. Press [Yes] to restart the machine.

The machine enters the limited functions mode. When the problem is resolved, the [Call service representative.] message disappears in the screen at the bottom left.

Functions available in the limited functions mode User's Guide 0YRY-OJS Search How to use the search number P.48

POINT

When you select a restricted function in the limited functions mode, the following screen appears.

Settings/Registration This function is currently available. It can use other functions from the Web-View.org. • To continue the new point (e.g. or without the next) on the next site of the web and also allows the next to another. If this value does not require, it cannot provide any information related with the next site's website. 190274.0013 The website contains: Not specified Web-View configuration.

Press 📂 in the touch panel display to return to the Main Menu, and then select a different function.

Illustrated Index

You can easily identify the name of a part and find the page where that part is described.

Main Unit

Paper size label P.8 Attach the paper size label so that it aligns with the cassette number indicator horizontally. Separate by approx. 5 mm A4D 1 Cassette number indicator (1-4)

Power switch P.7 Multi-purpose tray P.11 Tray extension Paper guides

Paper Deck P.8

Paper drawer P.8 Paper guides P.8 Envelope Feeder Attachment P.15 Tab Feeding Attachment P.17

Illustrated Index

Control Panel

1 2 3 4 5 7 8 9 6 19 161718 Main Menu Select a function. Administrator Main Menu Quick Menu Access Stored Files Foot-Fax Index Print Tutorial Status MonitorCancel 15 14 13 12 11 10

1 Login user name

The user name that is currently logged in is displayed.

2 [Main Menu] P.20

Press to display the Main Menu screen.

3 [Quick Menu]

Press to display the registered functions in the form of Quick Menu.

4 [Status Monitor/Cancel] P.22

Press to check the status of a job or cancel a job.

5 Touch panel display ➕ P.6

Displays the settings screen and messages. Touch the panel to perform setting and other operations.

6 Reset key

Press to cancel the settings and restore the previously specified settings.

7 Processing/Data indicator

• Flashes when the machine is operating.
- Lights when the machine is waiting for a command.

8 Error indicator

Flashes or lights if there is an error in the machine.

※ When the Error indicator maintains a steady red light, contact your local authorized Canon dealer.

9 Main Power indicator P.6

Lights when the power is turned ON.

10 Start key

Press this to start an operation (or data reading).

11 Stop key P.28

Press to stop the current operation.

12 Clear key

Press to clear the entered values or characters.

13 Volume Settings key

Press to adjust the sound volume.

14 Brightness Adjustment key

Adjusts the brightness of the screen.

15 Counter/Device Information key

Press to display the copy and print count totals on the touch panel display.

16 Energy Saver key P.6

Press to set or cancel the Sleep mode.

• Lights when the machine enters Sleep mode.
- Turns off when the machine exits Sleep mode.

17 Numeric keys

Press to enter numerical values.

18 Settings/Registration key ➕ P.10

Press to specify settings or make a registration.

19 ID (Log In/Out) key

Press this to log in/out (when a login service has been set).

Appendix

Important Safety Instructions

This chapter describes important safety instructions for the prevention of injury to users of this machine and others, and damage to property. Read this chapter before using the machine, and follow the instructions to use the machine properly. Do not perform any operations not described in this manual. Canon will not be responsible for any damages resulting from operations not described in this manual, improper use, or repair or changes not performed by Canon or a third party authorized by Canon. Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.

A WARNING

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property.

Installation

To use this machine safely and in a trouble-free way, carefully read the following precautions and install the machine in an appropriate location.

WARNING

Do not install in a location that may result in a fire or electrical shock

• A location where the ventilation slots are blocked (too close to walls, beds, sofas, rugs, or similar objects)
  • A damp or dusty location
  • A location exposed to direct sunlight or outdoors
  • A location subject to high temperatures
  • A location exposed to open flames
• Near alcohol, paint thinners or other flammable substances

Other warnings

• Do not connect unapproved cables to this machine. Doing so may result in a fire or electrical shock.
• Do not place necklaces and other metal objects or containers filled with liquid on the machine. If foreign substances come in contact with electrical parts inside the machine, it may result in a fire or electrical shock.
• If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer.

Do not install in the following locations

The machine may drop or fall, resulting in injury.

• An unstable location

• A location exposed to vibrations

CAUTION

Do not install in the following locations Doing so may result in damage to the machine.

• A location subject to temperature and humidity extremes, whether low or high
• A location subject to dramatic changes in temperature or humidity
• A location near equipment that generates magnetic or electromagnetic waves
• A laboratory or location where chemical reactions occur
• A location exposed to corrosive or toxic gases
- A location that may warp from the weight of the machine or where the machine is liable to sink (a carpet, etc.)

Avoid poorly ventilated locations

This machine generates a slight amount of ozone and other emissions during normal use. These emissions are not harmful to health. However, they may be noticeable during extended use or long production runs in poorly ventilated rooms. To maintain a comfortable working environment, it is recommended that the room where the machine operates be appropriately ventilated. Also avoid locations where people would be exposed to emissions from the machine.

Do not install in a location where condensation occurs

Water droplets (condensation) may form inside the machine when the room where the machine is installed is heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location. Using the machine under these conditions may result in paper jams, poor print quality, or damage to the machine. Let the machine adjust to the ambient temperature and humidity for at least 2 hours before use.

In altitudes of above sea level 3,000 m or higher Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters above sea level, or higher.

Leveling feet (only for products with leveling feet)

Do not remove the machine's leveling feet after the machine has been installed, as this may cause the machine to fall or tip over, resulting in personal injury.

Connecting the Telephone Line (Only for Products with a Fax Function)

This machine conforms to a analog telephone line standard. The machine can be connected to the public switched telephone network (PSTN) only. If you connect the machine to a digital telephone line or a dedicated telephone line, it might impede proper operation of the machine and could be the cause of damage. Make sure to confirm a type of telephone line before connecting the machine. Contact your optical fiber line or IP telephone line service providers if you want to connect the machine to those telephone lines.

When using wireless LAN (only for products with a wireless LAN function)

• Install the machine at a distance of 50 meters or less from the wireless LAN router.
- As far as possible, install in a location where communication is not blocked by intervening objects. The signal may be degraded when passing through walls or floors.
- Keep the machine as far as possible from digital cordless phones, microwave ovens, or other equipment that emits radio waves.
- Do not use near medical equipment. Radio waves emitted from this machine may interfere with medical equipment, which may result in malfunctions and accidents.

Power Supply

WARNING

• Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock.
• Do not use power cords other than the one provided, as this may result in a fire or electrical shock.
• The provided power cord is intended for use with this machine. Do not connect the power cord to other devices.
• Do not modify, pull, forcibly bend, or perform any other act that may damage the power cord. Do not place heavy objects on the power cord. Damaging the power cord may result in a fire or electrical shock.
• Do not plug in or unplug the power plug with wet hands, as this may result in an electrical shock.
• Do not use extension cords or multi-plug power strips with the machine. Doing so may result in a fire or electrical shock.
• Do not wrap the power cord or tie it in a knot, as this may result in a fire or electrical shock.
• Insert the power plug completely into the AC power outlet. Failure to do so may result in a fire or electrical shock.
• Remove the power plug completely from the AC power outlet during a thunder storm. Failure to do so may result in a fire, electrical shock, or damage to the machine.
  • Make sure that the power supply for the machine is safe, and has a steady voltage.
• Keep the power cord away from a heat source; failure to do this may cause the power cord coating to melt, resulting in a fire or electrical shock.
• If excessive stress is applied to the connection part of the power cord, it may damage the power cord or the wires inside the machine may disconnect. This could result in a fire. Avoid the following situations:
• Connecting and disconnecting the power cord frequently.
• Tripping over the power cord.
• The power cord is bent near the connection part, and continuous stress is being applied to the power outlet or the connection part.
• Applying excessive force on the power plug.

CAUTION

Install this machine near the power outlet and leave sufficient space around the power plug so that it can be unplugged easily in an emergency.

IMPORTANT

When connecting power

• Do not connect the power cord to an uninterruptible power source. Doing so may result in malfunction of or damage to the machine at power failure.
• If you plug this machine into an AC power outlet with multiple sockets, do not use the remaining sockets to connect other devices.
• Do not connect the power cord to the auxiliary AC power outlet on a computer.

Other precautions

Electrical noise may cause this machine to malfunction or lose data.

Handling

A WARNING

- Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock.

• Do not disassemble or modify this machine. There are high-voltage and high-temperature components inside the machine. Disassembly or modification may result in a fire or electrical shock.
• Place the machine where children will not come in contact with the power cord and other cables or gears and electrical parts inside the machine. Failure to do so may result in unexpected accidents.
• Do not use flammable sprays near this machine. If flammable substances come into contact with electrical parts inside this machine, it may result in a fire or electrical shock.
• When moving this machine, be sure to turn OFF the power of this machine, and then unplug the power plug and interface cables. Failure to do so may damage the power cord or interface cables, resulting in a fire or electrical shock.
• When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not touch the metal part of the connector, as this may result in an electrical shock.
• Use a modular cable that is shorter than 3 meters.
• Use a USB cable that is shorter than 3 meters.

If the operating noise concerns you

Depending on the use environment and operating mode, if the operating noise is of concern, it is recommended that the machine be installed in a place other than the office.

If you are using a cardiac pacemaker

This machine generates a low level magnetic flux and ultrasonic waves. If you use a cardiac pacemaker and feel abnormalities, please move away from this machine and consult your physician immediately.

CAUTION

• Do not place heavy objects on this machine as they may fall, resulting in injury.
• For safety, unplug the power plug if the machine will not be used for a long period of time.
• Use caution when opening and closing covers to avoid injury to your hands.
• Keep hands and clothing away from the rollers in the output area. If the rollers catch your hands or clothing, this may result in personal injury.
• The inside of the machine and the output slot are very hot during and immediately after use. Avoid contact with these areas to prevent burns. Also, printed paper may be hot immediately after being output, so use caution when handling it. Failure to do so may result in burns.

Feeder (only for products with a feeder)

• Do not press down hard on the feeder when using the platen glass to make copies of thick books. Doing so may damage the platen glass and result in personal injury.
• Close the feeder gently to avoid catching your hands, as this may result in personal injury.
• Close the feeder gently to avoid catching your hands in the back of the feeder, as this may result in personal injury.

Finisher (only for products with a finisher)

- Do not place your hands in the part of the tray where stapling is performed (near the rollers), especially pay careful attention to the sharp staples, as this may result in personal injury.

Paper drawer (only for products with a paper drawer)

- Do not insert your hand into the machine

while the paper drawer is removed, as this may result in personal injury.

Energy Saver key (only for products with an Energy Saver key)

- Press (Energy Saver) for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

Laser Safety

This product is confirmed as a Class 1 laser product in IEC60825-1:2014 and EN60825-1:2014.

CLASS 1 LASER PRODUCT

LASER KLASSE

APPAREIL À LASER DE CLASSE 1

APPARECCHIO LASER DI CLASSE 1

PRODUCTO LÁSER DE CLASE 1

APARELHO A LASER DE CLASSE 1

LUOKAN 1 LASER-TUOTE

LASERPRODUKT KLASS 1

The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety.

• Never open covers other than those instructed in the manuals for this machine.
• If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.

CAUTION

Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure

Other precautions

• Follow the instructions on the caution label attached to this machine.
• Do not subject the machine to strong shocks or vibration.
• Do not forcibly open and close doors, covers, and other parts. Doing so may result in damage to the machine.
• Do not turn the main power switch OFF or open the covers while the machine is in operation. This may result in paper jams.

Maintenance and Inspections

Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see "Troubleshooting" in the User's Guide. If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved.

WARNING

• Before cleaning, turn OFF the power and unplug the power plug from the AC power outlet. Failure to do so may result in a fire or electrical shock.
• Unplug the power plug periodically and clean with a dry cloth to remove dust and grime. Accumulated dust may absorb humidity in the air and may result in a fire if it comes into contact with electricity.
• Use a damp, well wrung-out cloth to clean the machine. Dampen cleaning cloths with water only. Do not use alcohol, benzenes, paint thinners, or other flammable substances. Do not use tissue paper or paper towels. If these substances come into contact with electrical

parts inside the machine, they may generate static electricity or result in a fire or electrical shock.

- Check the power cord and plug periodically for rust, bent prongs, fraying, cracks, or excessive heat generation. Use of poorly-maintained power cord or plug may result in a fire or electrical shock.

CAUTION

• The inside of the machine has high-temperature and high-voltage components. Touching these components may result in injury or burns. Do not touch any part of the machine that is not indicated in the manual.
- When loading paper or removing jammed paper, be careful not to cut your hands with the edges of the paper.

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.

• Paper Money
• Travelers Checks
• Money Orders
• Food Stamps
  • Certificates of Deposit
• Passports
• Postage Stamps (canceled or uncanceled)
• Immigration Papers
  • Identifying Badges or Insignias
• Internal Revenue Stamps (canceled or uncanceled)
• Selective Service or Draft Papers
  • Bonds or Other Certificates of Indebtedness
• Checks or Drafts Issued by Governmental Agencies
  • Stock Certificates
  • Motor Vehicle Licenses and Certificates of Title
  • Copyrighted Works/Works of Art without Permission of Copyright Owner

Safety-Related Sym

Power switch: "ON" position

Power switch: "OFF" position

Power switch: "STAND-BY" position

① Push-push switch "ON" "OFF

Protective earthing terminal

Dangerous voltage inside. Do not open covers other than instructed.

CAUTION: Hot surface. Do not touch.

Class II equipment

Moving parts: Keep body parts away from moving parts

[NOTE]

Some of symbols shown above may not be affixed depending on the product.

Appendix

Installation Precautions

Avoid installing the machine near computers or other precision electronic equipment.

Electrical interference and vibrations generated by the machine while printing can adversely affect the operation of such equipment.

Avoid installing the machine near televisions, radios, or similar electronic equipment.

The machine might interfere with sound and picture signal reception. Insert the power plug into a dedicated power outlet, and maintain as much space as possible between the machine and other electronic equipment.

IMPORTANT

• The motion sensor's operation may become unstable, depending on the usage environment such as keeping objects near the motion sensor or placing the machine in a busy location.
• If you feel that something is wrong with the motion sensor, change the sensitivity setting with [Settings/Registration] > [Preferences] > [Timer/Energy Settings] > [Use Motion Sensor] > [Sensor Sensitivity].

Moving the Machine

If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. Do not attempt to move the machine yourself.

Laser Safety Label

When removing jammed paper or when inspecting the inside of the machine, do not expose yourself to the heat emitted from the fixing unit and its surroundings for a prolonged period of time. Doing so may result in low temperature burns, even though you did not touch the fixing unit and its surroundings directly.

CAUTION Decrease of Burns and Personal Injury Encased by High Temperature Internal Parts Attention was increased of illnesses inflammation potential due to caution paid on most recent temperatures at temperature inside VORSICHT Vorsilient our Deferingspement and high temperature during Tally cut taller Temperature ATENCIÓN logos outside con los cargadas y los davio refrigeradas por poder causar los ministratos de la temperatura. ATTENZIONE Entire asphyrales o hirtle canadás doo parti interna alfa temperatura. CUIDADO Do compositional features alignan: temperatura deudas, plo-jo-joorden caustar generadora a helixosiva 注意 小心高度内部部件可导板敷位和人像位置 注意 小心高度的部件可焊接或擦刺人员设置 开始、停止、停用、停靠位置、时间 停止、停止、停用、停靠位置、时间 注意 黑漆部盖，内部规范性によるかずれ、ケガに注意

Consumables

A WARNING

• Do not throw toner cartridges or waste toner containers into open flame, or do not store them or printing/copy paper in a place exposed to open flame. This may cause them to ignite, resulting in bums or fire.
• If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a soft, damp cloth in a way that prevents inhalation. Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner. Doing so may cause a malfunction in the vacuum cleaner, or result in a dust explosion due to static discharge.

CAUTION

• Keep toner and other consumables out of the reach of small children. If these items are ingested, consult a physician immediately.
• If toner touches your clothes or skin, wash it away with water immediately. Do not use warm water, as this may cause toner to fix, resulting in a permanent stain.
• Do not dismantle the toner cartridge, as doing so may cause toner to fly out and enter your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.
• If toner escapes from the toner cartridge, make sure not to ingest the toner or allow it to directly touch your skin. If your skin still feels irritated after washing it, or you ingest toner, consult a physician immediately.
• When pulling out the waste toner container, be careful not to let it fall. This may result in injury.
• When replacing the stamp ink cartridge, be careful that your clothes or skin does not get stained with ink. If your clothes or skin has been stained, immediately wash out the stain with water.

IMPORTANT

• Store toner cartridges in a cool location, away from direct sunlight.
• Do not store toner cartridges in an upright position.

Notices

Product Name

Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in parentheses may be registered instead.

imageRUNNER ADVANCE C7580i (F168600) imageRUNNER ADVANCE C7570i/C7565i (F168603)

EMC requirements of EC Directive

This equipment conforms with the essential EMC requirements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical EMC requirements of EC Directive.

International ENERGY STAR Program

ENERGY STAR

As an ENERGY STAR® Partner, Canon Inc. has determined that this machine meets the international ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is

an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are uniform among participating nations.

WEEE and Battery Directives

You can see the WEEE and Battery Directives information in the latest User's Guide (HTML manual) from the Canon website (canon.com/oip-manual).

IPv6 Ready Logo

READY

The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-2 established by the IPv6 Forum.

Wireless LAN Regulatory Information

Regulatory information for users in Jordan

C7580i/C7570i/C7565i includes approved Wireless LAN Module (Model name: FM1M944). Contains Wireless LAN Module approved by TRC/LPD/2015/5

Regulatory information for users in UAE

C7580i/C7570i/C7565i includes approved Wireless LAN Module (Model name: FM1M944).

TRA

REGISTERED No: ER38576/15

DEALER No: DA39360/15

RE Directive

(For Europe only)

RE Declaration of Conformity

English (EN) Hereby, Canon Inc. declares that this equipment is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address: http://www.canon-europe.com/ce-documentation Wireless LAN Specifications Frequency band(s):2412-2472MHz Maximum radio-frequency power:18.21dBm

This machine is compliant with IEEE Std 2600™

- 2008 (hereinafter referred to as IEEE 2600), a global information security standard for multifunction peripherals and printers, and is able to achieve the security requirements defined in IEEE 2600.2.*

For information on how this machine meets the security requirements defined in IEEE 2600, see User's Guide > Managing the Machine > IEEE 2600

* IEEE 2600.2 CC Authentication has not been obtained for this machine.

Disclaimers

The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE, OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

Super G3

Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission times of approximately 3 seconds* per page which results in reduced telephone line charges.

* Approximately 3 seconds per page fax transmission time based on CCITT/ITU-T No.1 Chart, (JBIG, Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or slower, depending on telephone line conditions.

[NOTE]

The fax function is available only if the FAX Board is installed.

About This Manual

Screens

Screens of the touch panel display used in this manual are those taken when the imageRUNNER ADVANCE C7580i has the following optional equipment attached to it:

- Copy Tray-R2

• Super G3 FAX Board

Note that functions that cannot be used depending on the model or options do not appear on the touch panel display.

Illustrations

Illustrations used in this manual are those displayed when the imageRUNNER ADVANCE C7580i has the following optional equipment attached to it:

- Copy Tray-R2

Line drawing of a generic electronic device with no visible text or symbols

Trademarks

Mac is a trademark of Apple Inc. Microsoft, Windows, Windows Vista, Windows Server, Internet Explorer, Excel, and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Other product and company names herein may be the trademarks of their respective owners.

Third Party Software

This Canon product (the "PRODUCT") product includes third-party software modules. Use and distribution of these software modules, including any updates of such software modules (collectively, the "SOFTWARE") are subject to license conditions (1) through (9) below.

(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the countries involved in the event that this PRODUCT including the SOFTWARE is shipped, transferred or exported into any country.
(2) Rights holders of the SOFTWARE retain in all respects the title, ownership and intellectual property rights in and to the SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby conveyed or granted by rights holders of the SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE.
(3) You may use the SOFTWARE solely for use with the PRODUCT.
(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of rights holders of the SOFTWARE.
(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights to the PRODUCT and all rights and obligations under the license conditions to transferee and (b) such transferee agrees to be bound by all these conditions.
(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to human readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create derivative works based on the SOFTWARE.
(8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.

Notwithstanding (1) through (9) above, the PRODUCT includes third-party software modules accompanying the other license conditions, and these software modules are subject to the other license conditions.

Please check Platform Version of the PRODUCT and refer to the other license conditions of third-party software modules described in Appendix of Manual for the corresponding Platform Version. This Manual is available at http://canon.com/oip-manual.

By using the PRODUCT, you shall be deemed to have agreed to all applicable license conditions. If you do not agree to these license conditions, please contact your service representative.

Do You Want to Know More?

You Can Consult the User's Guide

The User's Guide describes all functions of the machine.

Canon Free status Enter New York/Time User's Guide imageRUNNER ADVANCE Canon Page 1 Printing - Printing Status & Computer / Checking the Printing Status and History Checking the Printing Status and History 1 Press 2 Press after selecting a document, and to save the selected document in this way of the listing list, and print it after printing the job list is proper. ▼ Search by "Contents" Quick Help • Connect problems • without any computer work • Store and carer sales • Excel used product sales • New to save your customers ▲ Search by "Search"

Opening the User's Guide

1. Display the online manual website canon.com/oip-manual

1. Select the appropriate user's guide [imageRUNNER ADVANCE] ▶ [Color] ▶ Select this machine

If you notice a search number in a topic in this guide you are reading...

graph TD
    A["The Machine Does Not Operate"] --> B["Check the Following Tree"]
    B --> C["Setting up the Network Environment"]
    C --> D["Setting the network environment"]
    D --> E["User's Guide"]
    E --> F["ABCD-123"]
    F --> G["Search"]
    G --> H["How to use the search number P48"]
    H --> I["Search number (Example)"]
    I --> J["The wanted page appears in no time at all!"]
    J --> K["ABC0-123"]
    K --> L["1 Item(s)"]
    L --> M["Setting up the Network Environment"]
    M --> N["ABCD-123"]
    N --> O["Setting up the Network Environment"]
    O --> P["To connect the..."]
    P --> Q["You can search through the User's Guide by the search number!"]

Foire aux questions

imageRUNNER

ADVANCE

C7580i/C7570i/C7565i

Illustration of a printer with a speech bubble containing three dots (no text or symbols on the printer itself)

Illustration of a printer with a speech bubble showing a folded paper (no text or symbols present)

Illustration of a printer with a stack of papers inside, showing the printer's paper being inserted (no text or symbols present)

Illustration of a printer with a printer icon and a question mark, suggesting inquiry or error.

ABC ABC ABC

Diagram illustrating a printer setup with labeled components and electrical connections, including a close-up of the printer's internal structure.

Vérification4

Diagram showing a computer setup with a tower, tower, and monitor connected to a question mark, likely illustrating a system or data flow.

Line drawing of a computer with a magnified inset showing a screen and scroll (no text or symbols)

1 2 3 CHI XJ NPS 4 5 6 FDC TJK WNTZ 7 8 9 * 0 # ID C + / - ◀ +

Technical illustration of a mechanical component with an arrow indicating direction (no text or symbols present)

2

Technical diagram showing a mechanical component with directional arrows and a magnified inset indicating flow or movement.

Diagram of a mechanical component with internal compartments and an arrow indicating direction (no text or symbols)

2

Diagram showing a device's internal structure with labeled parts and hand tool application steps

3

Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

2

Appuyez - Regular tab/Tab/Box Begin to log or this page when in paper change Format Libre Businesses auto format Format free Fugier font Envelope Format patterned Format Standard Type in paper - Default 2 (IN-48 pm2) Model OK

3

Technical line drawing of a mechanical device with internal components and directional arrows (no text or symbols)

3D diagram of a mechanical component with internal compartments and an arrow indicating direction (no text or symbols)

2

Diagram of a printer drawer with an inset showing a hand inserting a component (no text or symbols present)

3

1 2 3 R D/S W D 1 A4D/A50D

4

Technical line drawing of a mechanical device with internal compartments and directional arrows indicating movement (no text or symbols)

Technical diagram of a mechanical component with internal parts and an arrow indicating direction (no text or symbols)

ATTENTION!

Technical diagram showing a printer's internal structure with labeled parts and two magnified views of the printer's side view.

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

Line drawing of a hand using a tool to clean or restore a device inside an open storage unit (no text or symbols)

1. Ouvrez le capot.

Diagram showing a printer's internal structure with labeled parts and a magnified view of the component being inserted into a device.

Technical line drawing of a printer or scanner device with an inset showing internal components (no text or symbols visible)

Options Finger settings + Design to test Right is sensitive to the following: save in boxes. (Begin to run this or any other) or what is done with a specific mode (if then) Add Cancel

1. Appuyez sur [OK].

Technical diagram showing a device interior with labeled components and two circular insets illustrating the base and edge details.

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

Solution2

Technical diagram showing assembly of an electronic device with labeled components and two circular insets illustrating the internal structure.

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

Self Data Generator

1. Appuyez sur

SARO SYSTEM\Verification File Edit View Insert Modify Remove Help Share 100% Copy A4 Paste 2.75-400 sec Paste 2.75-400 sec Paste 2.75-400 sec Paste 2.75-400 sec Paste 2.75-400 sec Paste 2.75-400 sec Paste 2.75-400 sec Paste 2.75-400 sec Paste 2.75-400 sec Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 100% Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1 Paste 1

Technical line drawing of a mechanical device with internal compartments and housing (no text or symbols)

Technical diagram showing a device's internal structure with labeled components and two circular insets illustrating the assembly process.

Technical line drawing of a mechanical assembly or assembly with no visible text or symbols

Solution3

Technical line drawing of a mechanical device with a highlighted component (no text or symbols)

Technical line drawing of a mechanical component or bracket assembly (no text or symbols)

File Edit View Insert Format Help Format: 100% Format name: Format type: Format size: 5 px Format width: 5 px Format height: 5 px Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: Format position: