V350 - Video Intercom SOMFY - Free user manual and instructions

Name: V350
Brand: SOMFY
Rating: 7.5 (130 reviews)

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USER MANUAL V350 SOMFY

1.1 Who are Somfy? 2

2.2 General safety advice 2

2.3 Operating conditions 2

2.4 Recycling and disposal 2

2.5 Meaning of logos on the mains adaptor 2

5.1 Fastening and wiring the door station 8 5.2 Connecting the door station 9 5.3 Fitting the name tag 9 5.4 Switching the installation on 10

6 - USER INTERFACE ------------------------------------------------------------ 10

6.1 The video entry phone 10 Setting the date: 11 Setting the clock: 11 Choice of ring tone melody: 11 Setting the ring tone volume: 11 Adding Somfy RTS equipment 12 Setting the time 17 Setting the date 17 Adjusting the volume 17 Choice of ring tone 18 Setting the contrast 18 Setting the brightness 18 Setting the colour 18 Memorising a group of RTS products 18 Deleting an RTS product 19 Setting the electric latch activation time 20 Transferring photos 21 Software update 21 Resetting the parameters 21 6.2 Door station settings 22

Thank you for choosing a Somfy product. 1.1 About Somfy Somfy develops, manufactures and sells motors and automated systems for domestic equipment. These include motorisations for gates, garage doors or roller shutters, alarm systems, lighting controls and heating thermostats. All Somfy products are designed to meet your expectations in terms of safety, comfort and energy eciency. At Somfy, the pursuit of quality is a continuous process of improvement. Somfy's reputation has been built upon the reliability of its products, and the Somfy brand is synonymous with innovation and technological expertise worldwide. 1.2 Assistance For more information on how to choose, purchase or install Somfy products, please contact either your retailer or Somfy. 1.3 Warranty This product is guaranteed for 5 years from the date of purchase. The general warranty conditions are available at: www.somfy.fr

2 - IMPORTANT INFORMATION - SAFETY

2.1 General information Read these installation guide and safety instructions carefully before installing this Somfy product. Follow all of the instructions carefully and keep them for the lifetime of the product. Before installing, check that this Somfy product is compatible with the associated equipment and accessories. These instructions describe how to install and use this product. Any installation or use outside the ﬁeld of application speciﬁed by Somfy is non-compliant. This invalidates the Somfy warranty and discharges Somfy of all liability, as does any failure to comply with the instructions provided herein. Somfy cannot be held responsible for changes to norms or standards occurring after the publication of this guide. Somfy declares that the product described in these instructions, when used in accordance with these instructions, complies with the essential requirements of the applicable European Directives and, in particular, with the Radio Directive 2014/53/EU. The full text of the CE conformity declaration can be found at the following Internet address: www.somfy.com/ce. Non-contractual images. 2.2 General safety instructions Do not let children play with the control point. Never immerse the control point in liquid. This product is not designed to be used by persons (including children) with reduced physical, sensory or mental capacities, or persons lacking in experience or knowledge, unless a person responsible for their safety is supervising them or has provided prior instructions regarding the use of this product. 2.3 Conditions for use The radio range is limited by radio appliance control standards. The radio range is heavily dependent on the environment in which it is used: interference may be caused by having large-scale electrical equipment near the installation, or by the type of material used in the site walls and partitions. The use of a radio appliances (e.g. a set of Hi-Fi radio headphones) operating on the same radio frequency might be detrimental to the product’s performance. The purpose of this video entry phone camera is to identify a visitor; under no circumstances should it be used to monitor the street. 2.4 Recycling and disposal Do not dispose of the product with household waste at the end of its life. Return the product to its distributor or use your local authority's special waste collection services. 2.5 Meaning of logos on the mains adapter the mains adapter supplied with the product should only be used in a dry, sheltered place. direct current the mains adapter supplied with the product is a double-insulating type and therefore does not need to be connected to the earth conductor. alternating current3 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone

3 - PRODUCT DESCRIPTION

3.1 Composition of the kit

No. Designation Quantity 1 Indoor monitor 1 2 Monitor mounting bracket 1 3 Monitor mains adaptor 1 4 Door station 1 5 Rain shield 1 6 Screws + plugs for mounting the monitor and door station 5 + 5 7 Tamper-proof torx key 1 8 Additional name plate label 1 9 Flat-blade screwdriver 1 10 Connectors 2 3.2 Product description The video entry phone comprises an indoor monitor and a door station. The indoor monitor is connected to the door station using 2 wires. The door station can then be connected to a gate motorisation or to an electric latch/lock, 12 V AC or DC - 800 A max. This allows the video entry phone to be used to open a small or large gate. The indoor monitor is also ﬁtted with an RTS (Radio Technology Somfy) radio transmitter. This wireless control is used to operate a garage door, lighting, roller shutters or a Somfy gate (if within range of the monitor).Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 4 V®350 video entry phone

No. Designation Description 1 Screen Allows the user to see the visitor, consult the photos of missed visits, view the settings, etc. 2 Microphone Enables you to talk with the person at the door station. 3 SD micro card reader Allows photos stored in the internal memory to be exported. Note: SD micro card not supplied (max. 32 GB). 4 “Activation” buttons Communication (microphone activation) Electric latch/lock Gate Photo library 5 Visualisation pane Allows the user to visualise possible actions using the touch-sensitive keys to the right of the pane. 6 Indicator lights and touch-sensitive keys 5 indicator lights with touch-sensitive keys for the 5 control/navigation channels. 7 Terminal block 7-1 : connection to the mains adaptor. 2-2 : connection to the door station. 7-3 : connection to a second monitor (optional). 8 Button Settings access button 9 Speaker Enables the visitor to be heard in front of the door station. 175 mm 220,5 mm 24 mm (1) (1) Thickness without the metal bracket5 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone

The door station can be connected to a gate motorisation and an electric latch/lock (12 V AC/DC - 800 mA maximum). The gate motorisation and latch/lock can be activated via the video entry phone monitor.

No. Designation Description 1 Rain shield Protects the camera from the rain. 2 Camera Films visitors and sends the image to the monitor. 3 Infrared LEDs Provide enhanced night vision. 4 Brightness sensor Automatically activates the infrared LEDs when it is dark. 5 Microphone Enables visitors to talk to the person or people inside. 6 Speaker Enables visitors to hear the person or people inside. 7 Back-lit name tag Indicates your name on a label. 8 Back-lit call button Enables visitors to trigger the monitor’s ring tone. The camera and the monitor screen are switched on. 9 Anti-tamper screw Prevents the door station from being opened without the tamper- proof torx key. 10 Terminal block Connects the monitor station to a gate motorisation or an electric latch/lock. 11 Speaker volume adjustment button This is used to adjust the volume of the door station speaker. (thickness with rain shield)

3.3 Standard installation 230Vac 2 x 0.75 mm² min. (Optional) 2-wire 150 m max between the station and the farthest monitor 50 m max Max. 2 junction boxes Max. 1 junction box 8 m max 8 m max 2 x 0.75 mm² min. Distance between the door station and the monitor Cable to be used Less than 100 m 2 x 0.5 mm² wires min. Between 100 and 150 m 2 x 0.75 mm² wires min. Note: We recommend that the video entry phone cable and the gate motor cable(s) are installed in separate sheaths. The cables are not supplied. Gate motor cables Cable from station to monitor Note: If you need to use junction boxes to cable the video entry phone, do not use more than two boxes between the station and the monitor, or more than one box between the monitor and the power plug. 2-wire 230 VAC7 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone

If you wish to control your Somfy RTS gate motorisation remotely via the monitor, you must save the radio control before the ﬁnal monitor installation procedure (the monitor must be brought to the gate motorisation while powered via its mains adapter) or activate the button on the gate motorisation, depending on the motorisation models. See section 7.3 Programming a Somfy RTS gate motorisation. [1]. Fix the monitor mounting plate to the wall. Important: The monitor mounting brackets must come out towards you. Note: All the wires must pass inside the mounting bracket so they can be connected to the monitor. 60 mm [2]. Connect the mains adapter connector at the rear of the monitor to terminal block 7-1 in the direction indicated in the illustration (screws towards the right); the direction in which the wires are connected to the power pack is important. Important: It is essential to use the mains adaptor provided to power the monitor. Important: Do not connect the power plug to a socket when all the wiring is not terminated (door station, additional monitor). [3]. Connect the second connector supplied to terminal block 7-2. The corresponding cable shall be connected to the door station. Optional: Connect a third connector to the terminal block 7-3. The corresponding cable shall be connected to a second monitor (see the additional monitor's instructions). Note: Place the wires in their intended locations to prevent any risk of them being pulled out. Note: Identify the wires used for terminal blocks 7-2 and 7-3 in order to correctly wire the door station and the additional monitor (optional). 2 nd monitorCall stationDC 24V

7-1 7-2 7-3 [4]. Clip the monitor to the mounting support, sliding it gently downwards until the support brackets are well inserted into the monitor's slots.Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 8 V®350 video entry phone

Avoid installing the camera facing a light source, as images of visitors may be impaired. We recommend that you install the door station at a height of approximately 1.60 m. 5.1 Fastening and wiring the door station [1]. Route all the cables into the rain shield. [2]. Fix the rain shield to the wall/pillar. [3]. Connect:

the monitor cable to the ﬁrst 2 terminals on the door station: M+ on the monitor to M+ on the door station M- on the monitor to M- on the door station

the electric latch/lock cable to terminals L+ and L- on the door station.

the motorisation cable to the dry contact output (COM and NO) on the door station Note: To feed the cables into the terminals, use a screwdriver to press on the square with the notch, feed the wires in, then release. M- M+ L- L+ NO COM NC Monitor cableGate motorisation cableElectric latch/lock cable [4]. Position the door station in the rain shield. [5]. Screw the door station to the rain shield using the tamper-proof torx key provided.9 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone 5.2 Connecting the door station

5.2.1 Connecting to a Somfy gate motorisation

Note: When the motorisation is solar-powered, the wired controls are deactivated. In this case, you must use the monitor's wireless control to control your gate motorisation (see page 12). [1]. Disconnect the motor from the mains power supply. [2]. Remove the cover from the control cabinet or from the motor containing the electronics. [3]. Connect the door station dry contact output (COM and NO) to the motorisation electronics. It is best to consult the gate motorisation instructions to connect the door station to the key contact input on the motorisation. M- M+ L- L+ NO COM NC Somfy motorisations electronics Connect... to the START terminals to the BUS terminals to the numbered terminals COM 53 3 NO 64 5 (for complete opening)

6 (for pedestrian opening) Note: To connect the door station to another gate motorisation model, please refer to the installation instructions for that motorisation.

5.2.2 Connecting to an electric latch/lock

Connect the door station output to the latch/lock in accordance with the diagram opposite. Observe the +/- polarity if indicated in the latch/lock instructions. 12V 800 mA max

not provided 5.3 Fitting the name tag [1]. Turn the call button anticlockwise to the engraved marking then remove. [2]. Remove the round to access the name plate label. [3]. Write your name on the white label using a permanent marker, then reﬁt the label and its cove in the housing. [4]. Reassemble the call button on the door station using the marks, and then turn clockwise until it locks.Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 10 V®350 video entry phone

5.4 Powering on the installation Once installation is complete, reconnect the gate motorisation to the power supply. Then connect the mains adaptor provided to an electrical socket. Important: The mains adaptor must be installed close to the monitor and must be easily accessible.

350 video entry phone brings together two worlds: on the one hand the video entry phone world, and on the other that of Somfy RTS home wireless control equipment. The ﬁrst world is based on functions such as: - communication between the door station and the monitor, - consultation, deletion and export of photos, - opening the electric latch/lock and the gate , - the settings (e.g.: contrast, brightness, ringtone, etc.). The second world is that of the Somfy RTS home equipment wireless control (e.g.: roller shutters, lights, garage door, etc.). 6.1 The video entry phone

6.1.1 Start screen and basic settings

When switching on for the ﬁrst time, the screen displays the Somfy logo for a few seconds before opening the basic settings. Each step must then be validated to move onto the next step and access the start screen. Note: in the event of a power cut, these settings remain in the monitor’s memory. To select a function, press the LED to the right of the pictogram displayed on the screen, for example:

am / pm (if the 12-hour format is selected) Choice of ring tone melody: 7 melodies are available Setting the ring tone volume: The validation screen is displayed. Select the house symbol to return to the start screen. Start screen, on RTS equipment programmed.Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 12 V®350 video entry phone

6.1.2 Controlling Somfy RTS wireless equipment

The monitor is equipped with a Somfy Radio Technology (RTS) transmitter. It is only compatible with devices equipped with Somfy Radio Technology (RTS). It is used to control the following Somfy devices, individually or simultaneously: - garage door motorisation, - lighting receiver, - roller shutter motorisation, - gate motorisation. -etc. This function is enabled thanks to a radio channel system identiﬁed by pictograms (see “Adding Somfy RTS equipment”). Each channel corresponds to an individual remote control and can be used to control one or more device(s). There is no limit to the number of devices that can be controlled by a single channel. To control a channel, you just need to press on it. Important: Check that the device to be controlled is wireless and within the radio range of the monitor. Adding Somfy RTS equipment Press on the touch-sensitive key corresponding to the location of the ﬁrst piece of equipment to be memorised. Unless otherwise indicated, each step must then be validated to move on to the next step. Select the pictogram which represents the product to be memorised: Awning Roller shutter Hinged shutter Lighting ON/OFF Socket ON/OFF Hinged gate Sliding gate Garage door Other RTS product Press the PROG button of an RTS transmitter already paired with this product for 3 seconds: the product should react. Refer to the product instructions if it is a gate or garage door motorisation. Press the touch-sensitive key corresponding to the Î arrow to pair the monitor with the product and move on to the next step. Press the touch-sensitive key corresponding to the Í arrow to go back. Press the touch-sensitive keys corresponding to the commands Ï and Ðand check the behaviour of the paired product.13 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone If the product in question reacts correctly, press the touch-sensitive key corresponding to validate . If the product in question does not react correctly, press the touch- sensitive key corresponding to do not validate to begin the previous steps again. If you press on , the paired product is displayed on the right of the start screen. Repeat as many times as necessary to pair all RTS products on the

The pictogram ﬂashes, the ring tone sounds and the screen below is displayed when a visitor presses the call button on the door station: Note: if the occupant does not answer the call, the monitor records a photo of the visitor before terminating the ring tone. To take the call, press the “communication” pictogram: The pictogram remains lit throughout the call. To end the communication, click on it again, open the gate or activate the electric lock. Note: if no action is taken, the maximum duration of the communication is 2 minutes.Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 14 V®350 video entry phone

The internal monitor's microphone and the door station's speaker are only activated once the call has been accepted. During the call, it is possible to:

open the gate by pressing . This action will terminate the communication. The following screen will be displayed for a few seconds:

open the electric latch/lock by pressing . This action will terminate the communication. The following screen will be displayed for a few seconds:

take a photo of the visitor by pressing the touch-sensitive key corresponding to the camera on the right of the screen. This photo is stored in the monitor’s memory. The following screen will be displayed for a few seconds:

control Somfy RTS equipment (lighting in the alley, garage door, etc.): click on touch-sensitive key corresponding to the Í arrow, the following screen is displayed: Note: the pane on the right displays the RTS products that have been paired with the monitor.15 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone Select the equipment by clicking on the touch-sensitive key to the right of the corresponding pictogram: Select the action to be carried our (open/close, up/down or on/o) or click on the touch-sensitive key beside the Î arrow to return to the list of RTS products.

6.1.4 Stored photos of visitors

To consult the photos stored in the memory, regardless of whether they were taken manually or during your absence, press the pictogram: the following screen appears: Note: in the yellow zone at the top left, X/XX indicates the number of the new photo and the number of photos not yet viewed. The blue zone at the bottom left indicates the date and time of the photo displayed. All photos not consulted are surrounded by a yellow box. Via this screen, it is possible to:

move to the following photo by pressing the touch-sensitive key corresponding to the Ð arrow: Note: after beginning to scroll through the photos, the Ï arrow enables you to access the previous photo and the Ð arrow provides access to the next photo.

delete the photo displayed by pressing the touch-sensitive key corresponding to the dustbin

delete all photos by pressing the pressing the touch-sensitive key corresponding to , the following screen is displayed: Note: press the touch-sensitive key to ﬁnalise the action, the following screen is displayed: Note: press the touch-sensitive key to return to the start screen.

6.1.5 Subsequent settings

To change the initial settings or conﬁgure additional settings, press the yellow button on the right-hand side of the monitor: The ﬁrst setting selection screen is displayed: Time Date Volume Melody Contrast Brightness Colour Memorise a group of RTS products Delete an RTS product Following settings The following settings are: Previous settings Activation time for the electric latch Transfer photos Software update Reset the parameters17 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone Setting the time Setting the clock:

am / pm (if the 12-hour format is selected) Setting the date Setting the date: Day / Month / Year Adjusting the volume It is possible to adjust the volume of the communication and the ring tone melody:

Volume of the communication.

Choice of ring tone 7 melodies are available. Setting the contrast During this process, the door station camera is activated. Setting the brightness During this process, the door station camera is activated. Setting the colour During this process, the door station camera is activated. Memorising a group of RTS products It is possible to add products similar to those already paired, for example a second roller shutter, on the same channel for grouped control. Select the channel on which you wish to add an RTS appliance and validate.19 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone Press the PROG button of an RTS transmitter already paired with the product to be added for 3 seconds: Press the touch-sensitive key corresponding to the Î arrow to pair the monitor with the product and move on to the next step. Press the touch-sensitive key corresponding to the Í arrow to go back. Press the touch-sensitive keys corresponding to the commands Ï and

and check the behaviour corresponding to the paired product. If the product in question reacts correctly, press the touch-sensitive key corresponding to validate . If the product in question does not react correctly, press the touch- sensitive key corresponding to do not validate to begin the previous steps again. If you have pressed on , the start screen is displayed and the group to which the product has been added indicates the number of paired products. Deleting an RTS product It is possible to delete a product or group of products. Note: if you wish to delete a product in a group, you must delete the group then pair the product or products again that you wish to control via the monitor. Select the channel from which you wish to delete the RTS product or group of RTS products and validate.Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 20 V®350 video entry phone

Press the PROG button of an RTS transmitter already paired with the product to be deleted for 3 seconds: Press the touch-sensitive key corresponding to the Î arrow to delete the pairing with the monitor and move on to the next step. Press the touch-sensitive key corresponding to the Í arrow to go back. Check that the product or products have been deleted. If the equipment no longer reacts, press the touch-sensitive key corresponding to validate . If the equipment reacts to the command, press the touch-sensitive key corresponding to do not validate to begin the previous steps again. The product or group of products has been deleted. The product or group of products no longer appears on the start screen. Setting the electric latch activation time It is possible to set the activation time for the electric latch to 2, 5 or 10 seconds (default setting is 2 seconds).21 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone Transferring photos The transfer operation is only possible if an SD micro card (max. 32 GB) has ﬁrst been installed. Press the touch-sensitive key corresponding to validate . When “100%” is displayed in the yellow zone at the bottom of the screen, the transfer is complete. Press the touch-sensitive key corresponding to to return to the settings screen or the key corresponding to to return to the start screen. Note: the photos are not deleted from the monitor. To delete the photos, see “6.1.4 Stored photos of visitors”. Software update The screen displays the current software version. To update the monitor software (ﬁrmware), you must ﬁrst retrieve the latest version from our website and copy it onto an SD micro card, for example: 316M_SF1_t1.0.8_2019_11_14 Create a directory on the SD micro card named “update” and save the new ﬁrmware to this directory. Insert the SD micro card in the monitor then validate the action. Note: the parameters return to the “factory” settings and the photos and RTS equipment are conserved. Resetting the parameters This action deletes all personalised settings. To be able to reuse the video entry phone, you must reconﬁgure the basic settings (date, time, ring tone melody, ring tone volume). Note: the parameters return to the “factory” settings and the photos and RTS equipment are conserved.Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 22 V®350 video entry phone

6.2 Door station settings

6.2.1 Setting the speaker volume

To adjust the door station speaker volume, use the screwdriver supplied to turn the button on the back of the door station:

clockwise to increase the volume.

anti-clockwise to reduce the volume.

6.2.2 Activating or deactivating the audible beep

of the call button: An audible beep sounds when the call button is pressed. To deactivate or reactivate this beep, press the call button for 5 seconds until the status conﬁrmation beep is heard.

7.1 Cleaning The video entry phone should be cleaned using a soft, dry cloth; do not use solvents. Before cleaning, switch o the equipment. Button to adjust the speaker volume23 Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. EN V®350 video entry phone

Indoor monitor Screen Colour Dimensions: 7", or 17 cm Resolution: 800 x 480 pixels Number of rings 7 Settings Choice of ring tone, ring tone volume, listening volume, colours, brightness, contrast, latch opening time, time, date, addition/deletion of RTS equipment. Maximum communication time 2 minutes Power supply Type Mains adapter: 100-240 VAC, 50/60 Hz, output 24V 1A.

DIN power supply rail: 100-240 VAC, 50/60 Hz, output 24V 1.5A. Protection against polarity inversion Ye s Mounting Wall mount Size (H x l x d) 220.5 x 175 x 24 mm Operating temperature -10°C to +55°C 5-channel radio transmitter Radio range 200 m, in open space Radio frequency RTS - 433.42 MHz < 10 mW Photo memory 100 photos Possibility of downloading the photos to an SD micro card (not supplied) Number of monitors Up to 2 monitors Door station Camera Angle of vision: H = 102°, V = 65° Night vision Infrared LEDs Outputs Latch: 12 V, 800 mA Gate: dry contact Electric latch output activation time 2, 5 or 10 seconds Dry contact activation time 1 second Name plate holder / call button Back-lit Mounting Surface mounting with rain shield Materials Aluminium and plastic Size (H x l x d) 77 x 151 x 45 mm Settings Speaker volume Operating temperature -20°C to +55°C Index protection rating IP54Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 1 INHOUDSOPGAVE

3 - PRODUCTBESCHRIJVING

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Product information

Brand : SOMFY

Model : V350

Category : Video Intercom