HW10 Pro - Vacuum Cleaner JIMMY - Free user manual and instructions
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| Product type | Cordless vacuum and mop |
| Brand | JIMMY |
| Model | HW10 Pro |
| Rated power | 350 W |
| Rated voltage | 25.2 V |
| Battery capacity | 3800 mAh (lithium battery) |
| Charging time | 4 to 5 hours |
| Adapter input voltage | 100-240 V ~ 50/60 Hz |
| Stick vacuum modes | Auto, Floor, Turbo, Carpet |
| Handheld vacuum modes | ECO, MAX |
| Water spray function | Yes, via dedicated button |
| Self-cleaning function | Yes (brush and air duct) |
| Brush air drying function | Yes (4 hours while charging) |
| Display screen | Yes, with battery indicators and error codes |
| Decorative lighting | Yes, LED lights |
| Filtration | HEPA + sponge filter + metal filter |
| Included accessories | Metal tube, floor brush, carpet brush, electric bed brush, 2-in-1 sofa nozzle, 2-in-1 crevice tool, charging stand, cleaning liquid, tubular brush, adapter |
| Warranty | 2 years from purchase date |
| Power source | Rechargeable lithium-ion battery |
| Maintenance and cleaning | Waste water tank, roller brush, dust bin, HEPA filter and sponge |
Frequently Asked Questions - HW10 Pro JIMMY
What to do if the vacuum won't start?
Check that the battery is charged (at least 20%). If the battery is low, place the device on the charging dock. Make sure all buttons are released, then press the handle switch button.
How to clean the waste water tank?
Turn off the device, remove the waste water tank by pressing the release button. Remove the top cover, sponge frame and filter. Pour out the waste water, rinse the parts with clean water and dry them before reassembling. Do not bend the soft glue under the filter.
How to use the water spray function?
When the stick vacuum is running, press and hold the water spray button on the handle. The nozzle sprays water in a fan shape. Release the button to stop. Ensure the clean water tank is not empty.
What do error codes F1 to F8 on the screen mean?
These codes indicate internal malfunctions. If the problem persists after checking for blockages and cleaning the filters, contact JIMMY customer service for assistance.
How to unclog the roller brush?
The screen displays 'Brushroll trapped'. Turn off the device, remove the brush window by pulling the center button, then remove the roller brush. Cut tangled hair with the small blade and clean foreign objects. Reassemble in place.
Can I use the handheld vacuum to suck up water?
No, the handheld vacuum is not designed to suck up water. This would damage the motor. Use it only for dry vacuuming.
How to start the self-cleaning cycle?
Place the vacuum on the charging dock in charging mode. Empty the waste water tank and ensure the clean water tank is at least half full (with optional cleaning liquid). Press the self-cleaning button. The cycle cleans the brush and duct, then enters drying mode.
How to change the battery?
Press the battery release button located on the back of the handheld vacuum. Pull the battery backward to remove it. Insert the new battery by aligning it with the grooves and push until it clicks.
What accessories are included with the HW10 Pro?
The box contains: handheld vacuum, metal tube, floor brush, carpet brush, electric bed brush, 2-in-1 sofa nozzle, 2-in-1 crevice tool, charging stand (two parts + hooks), power adapter, cleaning liquid bottle, and tubular brush.
How to maintain the HEPA filter?
The HEPA filter is located in the handheld vacuum's dust bin. Remove the bin, open the nozzle, take out the cyclone component and metal mesh. Clean the HEPA by tapping it gently; do not wash it with water. Reassemble once dry.
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