JIMMY HW10 Pro - Vacuum Cleaner

HW10 Pro - Vacuum Cleaner JIMMY - Free user manual and instructions

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Product type Cordless vacuum and mop
Brand JIMMY
Model HW10 Pro
Rated power 350 W
Rated voltage 25.2 V
Battery capacity 3800 mAh (lithium battery)
Charging time 4 to 5 hours
Adapter input voltage 100-240 V ~ 50/60 Hz
Stick vacuum modes Auto, Floor, Turbo, Carpet
Handheld vacuum modes ECO, MAX
Water spray function Yes, via dedicated button
Self-cleaning function Yes (brush and air duct)
Brush air drying function Yes (4 hours while charging)
Display screen Yes, with battery indicators and error codes
Decorative lighting Yes, LED lights
Filtration HEPA + sponge filter + metal filter
Included accessories Metal tube, floor brush, carpet brush, electric bed brush, 2-in-1 sofa nozzle, 2-in-1 crevice tool, charging stand, cleaning liquid, tubular brush, adapter
Warranty 2 years from purchase date
Power source Rechargeable lithium-ion battery
Maintenance and cleaning Waste water tank, roller brush, dust bin, HEPA filter and sponge

Frequently Asked Questions - HW10 Pro JIMMY

What to do if the vacuum won't start?
Check that the battery is charged (at least 20%). If the battery is low, place the device on the charging dock. Make sure all buttons are released, then press the handle switch button.
How to clean the waste water tank?
Turn off the device, remove the waste water tank by pressing the release button. Remove the top cover, sponge frame and filter. Pour out the waste water, rinse the parts with clean water and dry them before reassembling. Do not bend the soft glue under the filter.
How to use the water spray function?
When the stick vacuum is running, press and hold the water spray button on the handle. The nozzle sprays water in a fan shape. Release the button to stop. Ensure the clean water tank is not empty.
What do error codes F1 to F8 on the screen mean?
These codes indicate internal malfunctions. If the problem persists after checking for blockages and cleaning the filters, contact JIMMY customer service for assistance.
How to unclog the roller brush?
The screen displays 'Brushroll trapped'. Turn off the device, remove the brush window by pulling the center button, then remove the roller brush. Cut tangled hair with the small blade and clean foreign objects. Reassemble in place.
Can I use the handheld vacuum to suck up water?
No, the handheld vacuum is not designed to suck up water. This would damage the motor. Use it only for dry vacuuming.
How to start the self-cleaning cycle?
Place the vacuum on the charging dock in charging mode. Empty the waste water tank and ensure the clean water tank is at least half full (with optional cleaning liquid). Press the self-cleaning button. The cycle cleans the brush and duct, then enters drying mode.
How to change the battery?
Press the battery release button located on the back of the handheld vacuum. Pull the battery backward to remove it. Insert the new battery by aligning it with the grooves and push until it clicks.
What accessories are included with the HW10 Pro?
The box contains: handheld vacuum, metal tube, floor brush, carpet brush, electric bed brush, 2-in-1 sofa nozzle, 2-in-1 crevice tool, charging stand (two parts + hooks), power adapter, cleaning liquid bottle, and tubular brush.
How to maintain the HEPA filter?
The HEPA filter is located in the handheld vacuum's dust bin. Remove the bin, open the nozzle, take out the cyclone component and metal mesh. Clean the HEPA by tapping it gently; do not wash it with water. Reassemble once dry.

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Download the instructions for your Vacuum Cleaner in PDF format for free! Find your manual HW10 Pro - JIMMY and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HW10 Pro by JIMMY.

USER MANUAL HW10 Pro JIMMY

natural_image Line drawing of a vacuum cleaner device with no visible text or symbols

HW10 Pro

Instruction Manual3in 1 Full House Cleaning Cordless Vacuum&Washer
Manuale d'usoAspirapolvere e lavapavimenti senza fili 3 in 1 per la pulizia della casa completa
Gebrauchsanweisung3in 1 Komplette Hausreinigung Akku-Staubsauger & Waschmaschine
Инструкция по эксплуатацииВертикальный пылесос с функцией влажной уборки
Mode d'emploi Aspirateur sans fil 3-en-1 pour toute la maison
Instrucciones de uso3 en 1 limpieza completa de la casa Aspiradora y lavadora inalámbrica
Instrukcja Obsługі 3 w 1 Bezprzewodowy odkurzacz i mop
>100% of the total.

Contents

English 2

Italiano 15

29Deutsc

русский язык 43

Français 59

Español 74

Polski 89

Product Assembly

Parts Name

Metal tube cover Spray button Handle on/off button Handle mode button Battery release button LCD screen Mute Button Handheld on/off button Handheld mode button Dust cup release button Suction inlet release Dirty water tank release button Clean water tank handle Clean water tank filling plug Spray mouth Self cleaning button Handle push button Metal tube Handheld release button Battery pack Decorative lights Handheld cleaner Dust cup Metal tube release button Dirty water tank Upright cleaner Clean water tank Wheel

Charging base upper Holder 1 Holder 2

Charging base lower

Cleaning brush Cleaning solution Upholstery tool Adaptor

JIMMY HW10 Pro - Parts Name - 5
Electric mattress head

JIMMY HW10 Pro - Parts Name - 6
Crevice tool

JIMMY HW10 Pro - Parts Name - 7
Carpet brushroll

Packing List

Handheld cleanerFloorheadMetal tubeBattery packCleaning solutionAdaptorCarpet brushrollCleaning brush
1 1 1 11 1 1 1
Electric mattress headUpholstery toolCrevice toolCharging base upperCharging base lowerHolder 1Holder 2Instruction Manual
1 1 1 11 1 1 1

Product assembly and disassembly

Note: Cut off electricity before product assembly and disassembly.

Metal tube assembly and disassembly

Insert the metal tube into the mainbody vertically until a "click" sound is heard. Make sure metal tube is firmly locked(Fig1). To remove the metal tube, push the metal tube release button down to the end and pull the metal tube upward.(Fig2)

Battery pack assembly and disassembly

  1. Slide battery pack along the slot and press the battery pack down firmly until a "click" sound is heard. The battery pack is locked.

  2. Press the battery pack release button and pull the battery pack in the direction opposite to the assembly to unlock the battery pack.(Fig3)

Note: Except for the replacement of the battery pack, the battery pack doesn't need to be taken out frequently.

Handheld vacuum cleaner assembly

Insert the dust cup suction inlet of the handheld vacuum into the groove of the mainbody cover. Push the handheld cleaner towards the metal tube until a "click" sound is heard, the handheld vacuum cleaner is installed successfully to mainbody. And machine is used as a upright vacuum cleaner at this time (Fig4). To remove the handheld vacuum cleaner, just press the handheld release button and lift the handheld vacuum cleaner diagonally upwards. (Fig5)

Charge base assembly

Press charge base upper towards charge base lower until a "click" sound is heard. (Fig6-1)

1 Metal tube

2 Metal tube release button

3 Battery pack

Battery pack release button

Handheld vacuum cleaner

5 Handheld release button

6-1 Charging base upper Charging base lower

Charging holder assembly

Press the holder 1 and holder 2 into the charging base until a "click" sound is heard.(Fig6-2)

Place machine to charging base

To put machine back to charging base, hold machine handle to lift the machine,, aim charging slot on bottom of machine to the charging socket on charging base and put the machine into charging base. To use the machine, hold machine handle and lift out machine from charging base. (Fig7)

Dirty water tank assembly and disassembly

To take off dirty water tank, hold machine with one hand and hold dirty water tank with another hand, press dirty water tank release button to pull out dirty water tank. (Fig8-1)

To assemble dirty water tank, place dirty water tank bottom into mainbody, push dirty water tank towards mainbody until a "click" sound is heard. (Fig8-2)

Brushroll window and brushroll assembly and disassembly

To take off brushroll window, hold brushroll window latch and pull upward to remove brushroll window. To assemble brushroll window, align the clips on two sides of brushroll window with the slots on two sides of floorhead. Press brushroll window down until a "click" sound is heard. (Fig9)

Disassemble/assemble brushroll: Pull out brushroll left cap with finger to take brushroll out. Hold brushroll cap, slide brushroll left side into gear, place brushroll into nozzle. (Fig10)

Clean water tank assembly and disassembly

To take off clean water tank, hold the clean water tank handle and pull out the clean water tank. To assemble clean water tank, put the clean water tank back to nozzle, align with the brushroll window. (Fig11)

Use of the Product

Note: When using it for the first time, please fully charge the machine before using it.

Use of upright vacuum cleaner

Press the handle on/off button, the LCD screen and decorative lights will light up, default is in Auto mode (Fig12), press the mode button to switch to Floor mode (Fig13), press the mode

6-2 holder2 holder1 Charging base

7 Charging slot Charging socket

9 Brushroll window latch Brushroll Clean water tank handle Brushroll window

10 Brushroll cap 11 Clean water tank handle Clean water tank

12 13 Auto Floor

button twice to switch to Turbo mode (Fig14), press the mode button three time to switch to Carpet mode(Fig15). Press the mode button again to go back to Auto mode. Press the handle on/off button again to turn off the machine, the display screen and the decorative lights go out. Note:

  1. When cleaning carpet, please clean the floorhead first (refer to "Cleaning and Maintenance, Floorhead Cleaning" for details) and replace the carpet brushroll.
  2. During floor cleaning or self cleaning, please make sure brushroll window is slid upward.(Fig 16-1)
  3. During carpet cleaning, please make sure brushroll window is slid downward.(Fig16-2)
  4. When the battery level is lower than 20%, it cannot be switched to Carpet mode and Turbo mode.

Water spray function

When upright vacuum cleaner is working, press the water spray button, the spray mouth sprays fan-shaped water; release the water spray button to stop spraying water. (Fig17)

Use of handheld vacuum cleaner

Take off handheld cleaner, press the handheld on/off button, the display and decorative lights will light up, default is in ECO mode (Fig18), press the handheld mode button to switch to MAX mode (Fig19). Then press the handheld mode button to switch back to ECO mode; Press the handheld on/off button again to turn off the machine, the display screen and the decorative lights go out.

The handheld vacuum cleaner can be connected with upholstery tool, crevice tool, electric mattress head or metal tube, to clean different areas.

  1. Connect with upholstery tool to clean the dust and particles on furniture surface. (Fig20-1)
  2. Connect with metal tube to clean dust on high places. Open the metal tube top cover, push the handle button upwards to extend the metal tube, and then insert the tube to suction inlet of the handheld vacuum cleaner to clean the dust in high place. (Fig20-2)
  3. Connect with crevice tool to clean narrow places. (Fig20-3)
  4. Connect electric mattress head to clean dust, hair, dust mite ect on bed or fabric sofa. (Fig20-4) Note:

  5. When the battery is lower than 20%, it cannot be switched to max mode.

  6. When using handheld vacuum cleaner, do not vacuum water, otherwise it will cause motor defect.

JIMMY HW10 Pro - Use of handheld vacuum cleaner - 1

natural_image Close-up of a Turbo vacuum cleaner blade with visible blades and motion blur (no text or symbols)

JIMMY HW10 Pro - Use of handheld vacuum cleaner - 2

natural_image Close-up of a Carpet vacuum cleaner with visible exhaust lines (no text or symbols on the device itself)

16-1 16-2 Floor cleaning mode

Carpet cleaning mode

JIMMY HW10 Pro - Use of handheld vacuum cleaner - 5

natural_image Line drawing of a vacuum cleaner with spray, no text or symbols present

JIMMY HW10 Pro - Use of handheld vacuum cleaner - 6

natural_image Black and white photo of a vacuum cleaner on a textured surface (no visible text or symbols)

JIMMY HW10 Pro - Use of handheld vacuum cleaner - 7

natural_image Black and white photo of a vacuum cleaner on a textured surface (no text or symbols visible)

20-1 Handheld cleaner Button Upholstery tool

20-2 Metal tube Metal tube extension rod

20-3 Crevice tool

20-4 Electric mattress head

Machine charging

Connect the adapter to the power supply, put the upright vacuum cleaner into the charging base to start charging.(Fig21)

Note:

  1. Before the first use, please fully charge the battery pack, and before the second charge, please empty the battery to ensure the life of the battery pack;
  2. If the product is to be long idled, please charge it once every three months;
  3. When not charging, please remove the adapter from the socket to prevent the danger of accidental touching.

Brushroll air-drying function

In the charging mode, press and hold the handle mode button for 3 seconds to enter the brushroll air-drying mode for 4 hours. During the air-drying process, the decorative light is on, and the brushroll will rotate slightly at intervals to adjust the air-drying position; Press again mode button to turn off the drying mode.

Note: This mode is designed to prevent humid brushroll from breeding bacteria or odors. (The display is shown in Fig22)

21 20%

22 Dry brush

23 Self clean

24 No clean water Fill in water

JIMMY HW10 Pro - Brushroll air-drying function - 5

natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

26 Water filling plug Clean water tank

Brushroll & air path self-cleaning function

In the charging mode, press the self-cleaning button to enter the cleaning mode (The display is shown in Fig23). After the self-cleaning is completed, the machine enters brushroll air-drying mode and returns to the charging mode; during the self-cleaning process, to end the self-cleaning mode in advance, press on/off button and machine will return to charging mode.

Note:

  1. Self clean mode is only to clean floorhead air path and hardfloor brushroll. Do not run self clean on the carpet brushroll.
  2. Before turning on the self clean mode, please empty dirty water in the dirty water tank first, check that the machine has been firmly placed on the charging stand, the adapter is plugged into the socket and connected to the charging stand. The clean water tank retains at least 1/2 water volume; After completing self cleaning, please clean the dirty water tank again.
  3. When the battery is less than or equal to 10% power, the self-cleaning mode cannot be turned on, and it can be turned on normally after charging for a period of time.

Clean water tank empty indicator

When using the water spray function, the voice/screen shows "No clean water, fill in water" (Fig 24 and Fig25 alternately display), please turn off the machine and add water to the clean water tank. When using the clea self clean mode, if it is detected that there is no water in the clean water tank, the brushroll self cleaning will be stopped. To continue self cleaning, please add water to the clean water tank and empty the dirty water tank, then restart self clean mode.

Note: When adding clean water, you can add the equipped JIMMY cleaning solution, the ratio is about 1 bottle cap of cleaning solution to one full water tank, the water temperature cannot exceed 40°C.

Fill up clean water tank: After removing the clean water tank, open the water filling plug, turn it to the side to expose the water inlet hole, pour clean water and cleaning solution in, and then plug back to the original position and reinstall the clean water tank to floorhead. (Fig26)

Dirty water tank full indicator

When the upright vacuum cleaner detects that the dirty water tank is full, the whole machine will stop and give a voice reminder. Please clean the full dirty water tank and put it back. (Fig27 and Fig28 alternately display)

When it is detected that the dirty water tank is full in self clean mode, the machine will stop working and give a voice reminder. Please clean the full dirty water tank and put it back.

Dirty water tank cleaning: Take out dirty water tank upper cover and filter frame, dump the dirty water, assemble the dirty water tank after washing, and put it back on the floorhead. (refer to "Cleaning and Maintenance of dirty water tank" for details)

Brushroll stuck indicator

When the cleaner is in working or cleaning mode, if the brushroll is stuck, the whole machine will stop and give a voice reminder. (Fig29 and Fig30 alternately display) Please take out the brushroll, clean up the foreign matter or entangled hair on the brushroll.

Brushroll cleaning: After removing the window, pull out brushroll, use the blade on the cleaning brush to cut the hairs winding on brushroll, and clean the foreign matter attached to the brushroll and floorhead, Install brushroll and window back. (Fig31) (refer to "Cleaning and Maintenance of Floorhead Assembly" for details)

Air path blocked indicator

When the upright cleaner is in working or self clean mode, if the air path is blocked, the machine will stop working and give a voice reminder. Please follow the instruction on display screen to check the possible blocked parts and clean up.

When handheld vacuum cleaner is working, if the air path is blocked, cleaner will automatically stop. At this time, the dust cup and HEPA need to be cleaned. (The content displayed on the screen is: the blockage of the upright vacuum cleaner is shown in Fig32-1、32-2、32-3、32-4、32-5, and the blockage of the handheld vacuum cleaner is shown in Fig32-1、32-2)

27 Dirty water full Clean tank

JIMMY HW10 Pro - Air path blocked indicator - 2

natural_image Close-up of a vacuum cleaner with a left arrow indicating motion (no text or symbols visible)

29 Brushroll trapped Clean brushroll

JIMMY HW10 Pro - Air path blocked indicator - 4

natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

JIMMY HW10 Pro - Air path blocked indicator - 5

natural_image Line drawing of a pen writing on a rolled paper with a coiled ribbon (no text or symbols)

32-1 Air path clogged Clean air path

32-2 Clean dust cup

32-3 Clean air path

32-4 Clean nozzle' hose

32-5 Clean HEPA

Air path cleaning:

  1. Disassemble the dirty water tank, take out dirty water tank upper cover and filter, wash all parts and them assemble back.
  2. Use pipe brush to clean the dirt, foreign objects and hair inside air path of floorhead.
  3. Remove the dust cup, empty the dust cup, remove HEPA, then take out cyclone and disassemble it, clean all parts and reassemble the dust cup. (Refer to "Cleaning and Maintenance" for details)

Voice function

The voice of the new machine is turned on by default, press the mute button to turn off the voice function; press the mute button again to turn on the voice function. (Fig33)

Note: When using handheld vacuum cleaner, there is no voice function.

Battery power indicator

When the upright cleaner is working, if the voice reminds "Low battery. Please charge the battery ", Please use it after charging. (Fig34)

When the upright cleaner is working, if the voice reminds "Low battery. Machine will be turned off soon. Please charge the battery", the power is about to be exhausted, and it will automatically shut down. Need to charge for use.

When using vacuum cleaner, the icon on top right corner of the screen displays left battery power: full grid means 75% to 100% battery; 3/4 grid means to 50% to 75% battery; 1/2 grid means 25% to 50% battery; 1/4 grid means 1% to 25% of the battery; the blank means the battery being empty, and it needs to be charged before use.

33 Mute button

34 Low battery

JIMMY HW10 Pro - Battery power indicator - 3

flowchart
graph TD
    A["Dirty water tank"] --> B["Top cover"]
    B --> C["Mesh filter"]
    C --> D["Black soft rubber"]
    D --> E["Dirty water tank"]
    E --> F["Foam filter"]
    F --> G["Foam filter frame"]
    G --> H["Final product"]

36 Cleaning brush Cleaning brush storage Brushroll storage HEPA / Adaptor storage Charging base

Cleaning and Maintenance

Dirty water tank cleaning

After turning off the vacuum cleaner, remove the dirty water tank, lift the water tank top cover, and remove the foam filter frame from it, open the flip cover of the foam filter frame, take out the foam filter. Pour out dirty water and dirt in the water tank, then wash dirty water tank, water tank cover, foam filter frame and foam filter. If there is foreign matter in the dirty water tank pipe, it can be cleaned with a cleaning brush; dry the above parts after washing. And then reassemble all the parts back into dirty water tank.(Fig35)

Note:

  1. After using upright vacuum cleaner, it is recommended to clean the dirty tank immediately;

  2. When reinstalling the filter, do not fold the black soft rubber under the filter.

Floorhead cleaning

After removing the brushroll window, brushroll, clean water tank, and dirty water tank, insert the cleaning brush through the circular hole below the installation position of the dirty water tank to clear foreign matter and scales in the pipe, and the clogged hair; Use the blade on the cleaning brush cut off the entangled hair on the brushroll; Wipe the dirty parts of the machine (the brushroll can be placed in the accessory holder for drying).(Fig36)

Note: Do not wash the floorhead separately after removing the brushroll.

Dust cup cleaning

Press the dust cup release button to remove the dust cup from the handheld vacuum cleaner; press the suction inlet release button to open the suction inlet and empty the dust cup; Take out the cyclone assembly; Take out the HEPA filter; Hold the metal mesh, rotate it to unlock the metal mesh, and then remove it downward.(Fig37-1)

After cleaning, wiping, and drying each part, assemble the dust cup in turn, and then installed on the handheld vacuum cleaner.(Fig37-2)

Maintenance and Storage

it is recommended to clean the dirty water tank, filter, brushroll and brushroll window after each use. If there is any of below situation: ( ① HEPA filter leaks dust; ② Foam filter severely damaged; ③ The brushroll has serious hair loss, or has strong vibration and abnormal noise during use), it is recommended to purchase consumables and replace it to avoid machine performance.

37-1 Suction inlet release Dust cup

37-2 HEPA filter Metal mesh

when the machine is long idled, place it in a cool and dry place, avoid direct sunlight or wet environment.

When pack and store the machine, Please be sure to clean the machine and dry all parts to prevent damage to the machine.

Important Safety Instructions

Read all instructions and warnings before using this appliance. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.

Warning

  1. The appliance is only for household use.
  2. Before use the product, check whether the local voltage is consistent with the voltage marked on the power adaptor.
  3. Inspect the product before use, stop use if the product or adaptor is damaged.

  4. Use only as described in this manual.

  5. This appliance cannot be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

  6. Do not use this product as a toy. Keep this product away from the reach of children. Take care of children and make sure they will not regard this product as a toy.

  7. Do not touch plug with wet hand.

  8. Use extra care when cleaning on stairs to prevent falling.

  9. Do not use or disassemble or replace any component if there is damage on power cord, plug, battery or conductive parts. Disassembly or replacement of the components by yourself may

cause electric shock or fire. JIMMY will not take responsibility. Once damaged, the product need to be repaired or replaced by JIMMY, JIMMY's distributor or qualified person designated by JIMMY to avoid injury.

  1. Recharge only with the adaptor specified by JIMMY.

  2. Only to use the battery pack specified by JIMMY. Use of any other battery pack may cause explosion, injury and or product damage.

  3. If the product does not operate in accordance with the instructions, is seriously impacted, falls from a height, is damaged, or falls into the water, do not use it and contact JIMMY or JIMMY distributor.

  4. Only use JIMMY specified replacement parts or attachments.

  5. Do not pull or press the cable. Keep cable away from heated surfaces. Do not place the cable in a closed door or pull it through a sharp edge or corner. Keep the cable away from walking area. Do not operate product across the cable.

  6. Unplug the product when it is not used or before repairing.

  7. Do not drag the cord or carry cord to move the product, or use cord as handle.

  8. The product is a rechargeable electric appliance. Do not leave the machine to run unattended.

  9. Remove battery pack when the product is cleaned, repaired or long idled.

  10. Do not get close to heating appliance or expose under sunshine longtime, to prevent over heating causing housing deformation.

  11. Keep objects that may obstruct air path from air inlet and outlet to prevent machine overheating.

  12. Product mainbody and floorhead have electric components, cannot be washed under water.

  13. Do not clean or disassemble brushroll cover or brushroll when the machine is power on or under working to prevent injury.

  14. Do not use the product to pick up flamming objects like burning charcoal or cigarette etc.

  15. Do not use the product to pick up sharp objects like broken glass.

  16. Do not use the product to pick up lime, cement, toner, gypsum powder, flour and other ultra-fine substances.

  17. Do not use the product to pick up acid-base cleaning liquid, washing powder and other corrosive liquids.

  18. Do not use the product to pick up inflammable and explosive objects like gasoline, alcohol, perfume, paint, etc.

  19. Do not disassemble the closed machine, and do not try to change the performance of the machine. Only get help from the professional personnel of the manufacturer, its maintenance department or similar departments, otherwise it will cause danger.

  20. Turn off power and unplug charger if the products is long idled.

  21. Product technical specification of this manual are based on results from lab tests of JIMMY or designated third parties. The company reserves all rights for final explanations.

About use of the product

  1. This product is suitable for hard floor in indoor environment, including waxed floor, rubber floor, tile floor and sealed wood floor, solid wood floor and other flat surface, use of the product on unflat ground may not achieve the best effect.
  2. Do not turn on the machine before dirty water tank and clean water tank are assembled in place according to instruction.
  3. Do not shake the product up and down or collide violently to prevent dirty water from flowing into the motor; when the product is turned on, do not lift or carry the machine up and down, and do not tilt the product to one side or lay it flat on the floor to prevent dirty water from flowing into the motor.
  4. Do not run the product for a long time with the float blocking the air inlet to avoid damage.
  5. After using the product, clean the dirty water tank, suction nozzle, air path and store it in ventilated and dry place. Wet place will affect the insulation and life of electrical appliances.

About Cleaning Solution

  1. A large amount of cleaning solution entering into the motor may cause damage to the appliance.
  2. Mix the solution with clean water according to the instructions (the ratio of solution to clean water is 1:50). It is recommended to use provided cleaning solution. Do not use cleaning solution contains acid, alkali, alcoholic solution or substances harmful to the environment.
  3. Keep cleaning solution out of reach of children. If any solution gets into the eyes, immediately flush them with clean water. If any solution is swallowed by accident, see medical care immediately.
  4. Dirty water and solution disposal should comply with local environmental regulations.

About disposal of battery

  1. The battery in the product contains materials harmful to the environment. Take out the battery pack from the product before disposal.
  2. Turn off the product and unplug adaptor before taking out battery pack.
  3. Handle the waste battery pack safely and properly. Do not put it into fire, water or soil.
  4. If the disposed battery leakage causes pollution to skin or clothes, Wash with clean water and see medical care immediately.

Troubleshooting

Please check the following points before contacting the after sale service.

Problem Possiblecause Solution
Can not start or stop during useLow battery power Recharge battery
On/off button is not pressed down Press down on/off button
Brushroll is entangled Clean brushroll
Dirty water tank full Clean dirty water tank
Battery pack not assembled properly Reassemble battery pack
Suction inlet blocked Clean suction inlet and filter
Weak suctionSuction inlet blocked Clean suction inlet and filter
No HEPA assembled Assemble HEPA
Abnormal noiseSuction inlet blocked Clean suction inlet and filter
No HEPA assembled Assemble HEPA
Spray mouth does not spray waterClean water tank empty Fill clean water tank
Water spray button not pressed Press water spray button
Clean water tank not assembled properly Reassemble clean water tank
Water spray out from air pathHEPA and dust cup are put to use without fully dryDry the HEPA and dust cup after washing before use
Metal filter is not assembled in the dirty water tankAssemble metal filter in dirty water tank
Soft plastic folds under the filterReassemble the filter, the soft glue must not be folded

Note: If the above troubleshooting guide fails to provide a solution or the screen displays error code F1 to F8, please contact after service or local distributor for support.

System error contact after service

F1 Battery failure

F2 Charger failure

F3 Vacuum motor short-circuited

F4 Battery cell failure

F5 Vacuum motor over current protection

F6 Vacuum motor ver current protection

F7 Serial communication error

F8 NTC failure short or open circuit)

Product Specification

Technical parameters

Product name CordlessVacuum&Washer
Model HW10 Pro
Rated Power 350W
Rated Voltage 25.2V---
Battery Capacity 3800mAh
Charging Time 4-5h
Adaptor Input 100-240V~ 50/60Hz

Circuit
JIMMY HW10 Pro - Product Specification - 1

flowchart
graph TD
    A["Lithium battery"] --> B["Battery protection PCB"]
    B --> C["Control PCB"]
    C --> D["Transfer PCB 1"]
    C --> E["Handheld contacts"]
    C --> F["Handheld switch button PCB"]
    C --> G["Lights"]
    C --> H["Display screen PCB"]
    C --> I["Mute switch button PCB"]
    C --> J["Brushless motor"]
    C --> K["Turmpet"]
    C --> L["Transfer PCB 2"]
    L --> M["Transfer PCB 3"]
    M --> N["Water pump"]
    M --> O["Adaptor Air fan"]
    M --> P["Floorhead motor"]
    M --> Q["Handle switch button PCB"]
    Q --> R["Self-cleaning switch button PCB"]
    M --> S["Dirty water tank PCB"]

Manufacturer Information

Manufacturer Kingclean EElectric Co., Ltd
AddressNo.1 Xiangyang Road, Suzhou New District, Jiangsu Province 215009, China

JIMMY HW10 Pro - Product Specification - 2

Disposal

The machine, accessories and packaging should be sorted for environmental-friendly recycling.

JIMMY HW10 Pro - Disposal - 1

Do not dispose of the machine into household waste!

Only for EC countries:

According to the European Guideline 2012/19/EU, machine that are no longer usable, and according to the European Guideline 2006/66/EC, defective or used battery packs/batteries, must be collected separately and disposed of in an environmentally correct manner.

Battery packs/batteries:

Integrated batteries may only be removed for disposal by qualified personnel. Opening the housing shell can damage or destroy the machine.

Do not dispose of battery packs/batteries into household waste, fire or water. Battery packs/batteries should, if possible, be discharged, collected, recycled or disposed of in an environmental-friendly manner.

Subject to change without notice.

Warranty Information

This product enjoys two years warranty from the date of purchase.

Excluded from the guarantee is normal wear, commercial use, alterations to the appliance as purchased, cleaning activities, consequences of improper use or damage by the purchaser or a third person, damage, that can be attributed to external circumstances or caused by the batteries.

natural_image Close-up of a hairdryer with visible mesh texture and light reflections (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 1

natural_image Close-up of a vacuum cleaner in action, labeled 'Floor' with no visible text or symbols on the device itself.

JIMMY HW10 Pro - Warranty Information - 2

natural_image Close-up of a Turbo vacuum cleaner blade with visible blades and mesh texture (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 3

natural_image Close-up of a vacuum cleaner with textured surface and ventilation grating (no visible text or symbols)

JIMMY HW10 Pro - Warranty Information - 4

natural_image Line drawing of a vacuum cleaner emitting exhaust (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 5

natural_image Close-up of a vacuum cleaner in action, labeled 'ECO' and '18', with no visible text or symbols on the device itself.

JIMMY HW10 Pro - Warranty Information - 6

natural_image Black-and-white photo of a robotic vacuum cleaner on a textured surface, no visible text or symbols

22 Dry brush

23 Self clean

JIMMY HW10 Pro - Warranty Information - 9

natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

27 Dirty water full Clean tank

JIMMY HW10 Pro - Warranty Information - 11

natural_image Close-up of a vacuum cleaner with a left-hand rule arrow (no text or symbols visible)

29 Brushroll trapped Clean brushroll

JIMMY HW10 Pro - Warranty Information - 13

natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

JIMMY HW10 Pro - Warranty Information - 14

natural_image Line drawing of a rolled-up paper or scroll with a pen inserted, no text or symbols present

32-2 Clean dust cup

32-3 Clean air path

32-4 Clean nozzle hose

32-5 Clean HEPA

33 Pulsante muto

34 Low battery

natural_image Close-up of a hairdryer with visible brush and texture, labeled 'Auto' (no other text or symbols)

JIMMY HW10 Pro - Warranty Information - 21

natural_image Close-up of a vacuum cleaner's floor with visible texture and ventilation (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 22

natural_image Close-up of a Turbo vacuum cleaner blade with visible blades and mesh texture (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 23

natural_image Close-up of a carpet cleaner with visible spray and motion blur (no text or symbols)

16-1 Modus: Bodenreinigung

Modus: Teppichreinigung

JIMMY HW10 Pro - Warranty Information - 26

natural_image Line drawing of a vacuum cleaner with spray impact, no text or symbols present

JIMMY HW10 Pro - Warranty Information - 27

natural_image Black and white photo of a vacuum cleaner in a cleanroom setting (no visible text or symbols)

JIMMY HW10 Pro - Warranty Information - 28

natural_image Black and white photo of a vacuum cleaner on a textured surface, no visible text or symbols

23 Self clean

JIMMY HW10 Pro - Warranty Information - 30

natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

27 Dirty water full Clean tank

JIMMY HW10 Pro - Warranty Information - 32

natural_image Close-up of a vacuum cleaner with a device and arrow indicating motion (no text or symbols)
natural_image Close-up of a vacuum cleaner's arm and base with a downward arrow indicating motion (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 33

natural_image Line drawing of a cylindrical object with a pen inserted, no text or symbols present

32-1 Air path clogged Clean air path

32-2 Clean dust cup

32-3 Clean air path

32-4 Clean nozzle hose

32-5 Clean HEPA

System error contact after service F1 Battery failure F2 Charger failure F3 Vacuum motor short-circuited F4 Battery cell failure F5 Vacuum motor over current protection F6 Vacuum motor ver current protection F7 Serial communication error F8 NTC failure short or open circuit)

natural_image Close-up of a hairdryer with visible brushstroke texture and gradient lighting (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 40

natural_image Close-up of a vacuum cleaner in action, labeled 'Floor' with no visible text or symbols on the device itself.

JIMMY HW10 Pro - Warranty Information - 41

natural_image Close-up of a Turbo vacuum cleaner blade with visible blades and filter (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 42

natural_image Close-up of a carpet cleaning device with visible spray and light beams (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 43

natural_image Line drawing of a vacuum cleaner emitting exhaust air (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 44

natural_image Close-up of a vacuum cleaner on a textured surface (no visible text or symbols)

JIMMY HW10 Pro - Warranty Information - 45

natural_image Black and white photo of a vacuum cleaner on a textured surface (no visible text or symbols)

23 Self clean

JIMMY HW10 Pro - Warranty Information - 47

natural_image Close-up of a vacuum cleaner's arm and base with a downward arrow indicating motion (no text or symbols visible)

27 Dirty water full Clean tank

JIMMY HW10 Pro - Warranty Information - 49

natural_image Close-up of a vacuum cleaner with a device and arrow indicating motion (no text or symbols visible)
natural_image Close-up of a vacuum cleaner's arm and base with a downward arrow indicating motion (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 50

natural_image Line drawing of a rolled paper or scroll with a pen inserted, no text or symbols present

32-1 Air path clogged Clean air path

32-2 Clean dust cup

32-3 Clean air path

32-4 Clean nozzle hose

32-5 Clean HEPA

System error contact after service

F1 Battery failure

F2 Charger failure

F3 Vacuum motor short-circuited

F4 Battery cell failure

F5 Vacuum motor over current protection

F6 Vacuum motor ver current protection

F7 Serial communication error

F8 NTC failure short or open circuit)

natural_image Pure technical line drawing of a mechanical assembly without any text, numbers, or symbols
natural_image Close-up of a car air purifier with visible exhaust plume and battery icon (no text or symbols on the device itself)

JIMMY HW10 Pro - Warranty Information - 65

natural_image Close-up of a kitchen vacuum cleaner with a textured surface and tiled base (no visible text or symbols)

JIMMY HW10 Pro - Warranty Information - 66

natural_image Close-up of a Turbo vacuum cleaner with visible exhaust plume (no text or symbols on the device itself)

JIMMY HW10 Pro - Warranty Information - 67

natural_image Close-up of a vacuum cleaner emitting powder, labeled '15 Carpet' (no other text or symbols)

16-1 Mode nettoyage des sols

16-2 17 Mode nettoyage tapis et moquette

JIMMY HW10 Pro - Warranty Information - 70

natural_image Line drawing of a vacuum cleaner with spray and exhaust (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 71

natural_image Close-up of a robotic vacuum cleaner in action, with no visible text or symbols on the device itself.

JIMMY HW10 Pro - Warranty Information - 72

natural_image Black-and-white photo of a robotic arm with 'MAX' label and battery icon (no readable text or symbols on the robot itself)

23 Self clean

JIMMY HW10 Pro - Warranty Information - 74

natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

27 Dirty water full Clean tank

JIMMY HW10 Pro - Warranty Information - 76

natural_image Close-up of a vacuum cleaner with a mounted device and a left-pointing arrow indicating motion (no text or symbols visible)
natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

JIMMY HW10 Pro - Warranty Information - 77

natural_image Line drawing of a rolled paper or scroll with a pen inserted, no text or symbols present

32-1 Air path clogged Clean air path

32-2 Clean dust cup

32-3 Clean air path

32-4 Clean nozzle hose

32-5 Clean HEPA

System error contact after service

F1 Battery failure

F2 Charger failure

F3 Vacuum motor short-circuited

F4 Battery cell failure

F5 Vacuum motor over current protection

F6 Vacuum motor ver current protection

F7 Serial communication error

F8 NTC failure short or open circuit)

natural_image Close-up of a hairdryer with visible brushstroke texture and light reflections (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 92

natural_image Close-up of a vacuum cleaner in action, showing airflow and texture (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 93

natural_image Close-up of a Turbo cleaning brush head with visible texture and blade (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 94

natural_image Close-up of a carpet cleaning device with visible spray and texture (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 95

natural_image Line drawing of a vacuum cleaner emitting exhaust (no text or symbols)

JIMMY HW10 Pro - Warranty Information - 96

natural_image Close-up of a mechanical device with a textured surface and a 'ECO' logo in the top left corner (no readable text on device or background)

JIMMY HW10 Pro - Warranty Information - 97

natural_image Black and white photo of a robotic vacuum cleaner on a circuit board (no text or symbols visible)

Notas:

JIMMY HW10 Pro - Notas: - 1

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27 Dirty water full Clean tank

JIMMY HW10 Pro - Notas: - 3

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natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

JIMMY HW10 Pro - Notas: - 4

natural_image Line drawing of a cylindrical object with intersecting curved lines and a pen-like tool inserted (no text or symbols)

32-1 Air path clogged Clean air path

32-2 Clean dust cup

32-3 Clean air path

32-4 Clean nozzle hose

32-5 Clean HEPA

JIMMY HW10 Pro - Notas: - 10

flowchart
graph TD
    A["Tapa superior del tanque de aguas residuales"] --> B["Filtro de malla"]
    B --> C["Pegamento blando negro"]
    C --> D["Alcantarilla"]
    D --> E["Marco de esponja"]
    E --> F["Esponja de filtro"]

System error contact after service F1 Battery failure F2 Charger failure F3 Vacuum motor short-circuited F4 Battery cell failure F5 Vacuum motor over current protection F6 Vacuum motor ver current protection F7 Serial communication error F8 NTC failure short or open circuit)

natural_image Pure technical line drawing of a mechanical component without any text, numbers, or symbols

Przycisk uwalniania akumulatora

JIMMY HW10 Pro - Notas: - 13

natural_image Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

JIMMY HW10 Pro - Notas: - 14

natural_image Close-up of a hairdryer with visible brushstroke texture and no text or symbols

JIMMY HW10 Pro - Notas: - 15

natural_image Close-up of a kitchen vacuum cleaner with a textured surface and ventilation grille (no visible text or symbols)

JIMMY HW10 Pro - Notas: - 16

natural_image Close-up of a Turbo cleaning brush head with visible texture and spray (no text or symbols)

JIMMY HW10 Pro - Notas: - 17

natural_image Close-up of a vacuum cleaner with a textured surface and light streaking effect (no text or symbols visible)

JIMMY HW10 Pro - Notas: - 18

natural_image Line drawing of a vacuum cleaner emitting exhaust (no text or symbols)

JIMMY HW10 Pro - Notas: - 19

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JIMMY HW10 Pro - Notas: - 20

natural_image Black and white photo of a vacuum cleaner on a grid floor, no visible text or symbols

23 Self clean

Uwaga:

JIMMY HW10 Pro - Uwaga: - 1

natural_image Close-up of a vacuum cleaner's arm and base with a downward arrow indicating motion (no text or symbols visible)

27 Dirty water full Clean tank

JIMMY HW10 Pro - Uwaga: - 3

natural_image Close-up of a vacuum cleaner with a mechanical component and directional arrow (no visible text or symbols)
natural_image Close-up of a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible)

JIMMY HW10 Pro - Uwaga: - 4

natural_image Line drawing of a rolled paper or scroll with a pen inserted, no text or symbols present

32-1 Air path clogged Clean air path

32-2 Clean dust cup

32-3 Clean air path

32-4 Clean nozzle hose

32-5 Clean HEPA

Funkcja głosowa

System error contact after service

F1 Battery failure

F2 Charger failure

F3 Vacuum motor short-circuited

F4 Battery cell failure

F5 Vacuum motor over current protection

F6 Vacuum motor ver current protection

F7 Serial communication error

F8 NTC failure short or open circuit)

Parametry

Parametry

Producent Kingclean Electric Co., Ltd
AdresNo.1 Xiangyang road, Suzhou New District,Jiangsu province, 215009, China

CE

Utylizacja

Manual assistant
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Product information

Brand : JIMMY

Model : HW10 Pro

Category : Vacuum Cleaner