Video Doorbell 2K - Doorbells eufy - Free user manual and instructions
Find the device manual for free Video Doorbell 2K eufy in PDF.
| Technical Features | 2K video resolution (2560 x 1920), 160° viewing angle, color night vision, two-way audio, motion detection, local and cloud storage. |
|---|---|
| Usage | Easy installation on the front door, compatible with existing doorbell systems, mobile app for notifications and live viewing. |
| Maintenance and Repair | Regular lens cleaning, firmware updates via the app, checking electrical connections. |
| Security | Data encryption, two-factor authentication, real-time alerts on suspicious activities. |
| General Information | Powered by rechargeable battery or wired power, compatible with Google Assistant and Amazon Alexa, limited warranty. |
Frequently Asked Questions - Video Doorbell 2K eufy
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USER MANUAL Video Doorbell 2K eufy
Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners. 51005002012 V01 QUICK START GUIDE Video Doorbell 2K (Battery-Powered) SetEnglish
TABLE OF CONTENTS What’s Included
How The System Works
Connecting The Homebase
Finding A Mounting Spot
Mounting The Bracket
Mounting The Doorbell
Customer Service02 English English
For Video Doorbell Installation QSG Video Doorbell 2K (Battery-Powered) Model: T8210Jumper for Original Chime (Optional)Screw Packs (Spare screws and anchors are included)Quick Start GuideScrew Hole Positioning Card Doorbell Detaching Pin 15° Mounting Wedge (Optional)Mounting Bracket Extension Wires and Wire Nuts (Optional) FCC ID: 2AOKB-T8210IC: 23451-T8210USB Charging Cable For HomeBase 2 Installation Model: HomeBase 2 Power Adapter for HomeBase 2 Ethernet Cable for HomeBase 2FCC ID: 2AOKB-T8010IC: 23451-T8010 Note: Power plug may vary in different regions.04 English English
PRODUCT OVERVIEW Video Doorbell (Battery Powered) Front view:
1. Micro USB Charging Port2. SYNC/RESET Button3. Power Terminals for Existing Doorbell Wire (Optional)4. Detaching MechanismOperation How-toPower on Press and release the SYNC buttonAdd doorbell to HomeBase Press and hold the SYNC button until you hear a beepPower off the doorbell Quick-press the SYNC button 5 times in 3 seconds.Reset the doorbell Press and hold the SYNC button for 10 seconds. Video Doorbell (Battery Powered)
How the System Works The video doorbell system includes 2 parts. One is the video doorbell at your door. The other is the HomeBase in your house. The video doorbell detects motion at your porch and allows you to answer the door anytime and anywhere. The HomeBase stores video clips on its built-in storage. When someone rings the doorbell, people in the house will be notied. Doorbell Chime Video Doorbell
STEP 1 CONNECTING THE HOMEBASE
Connect the HomeBase 2 to the Internet
1. Power on the HomeBase 2, then use the ethernet cable provided to connect the
HomeBase 2 to your home router.
2. The LED indicator turns blue (this may take up to 1min) when HomeBase 2 is
ready for setup.08 English English
Download the App and Set up the System Download the Eufy Security app from the App Store (iOS devices) or Google Play (Android devices). Sign up for a Eufy Security account, then follow the onscreen instructions to complete the setup.
STEP 3 DETERMINING THE POWER
OPTION Option 1 - Battery Powered
1. If you don’t have existing doorbell wiring at the front door, use the built-in
battery. You are free to determine the doorbell position and the mounting is easy and quick.
2. When the doorbell battery level is low, you need to detach and charge it.
3. If you choose this option, please jump to
STEP 4 FINDING A MOUNTING
6 months Note: The battery life varies depending on usage. In most common cases, a doorbell may have up to 10 events per day and each recording lasts 20 seconds on average. Under this scenario, the doorbell battery life can last up to 6 months.10 English English
Option 2 - Doorbell Wire Powered
1. If you have existing and working doorbell wiring at the front door, the doorbell
will be powered by the wires constantly. So you don’t need to detach and charge it after installation.
2. Since the doorbell is connected to the wires, the mounting position is limited.
3. If you choose this option, please jump to
STEP 4 FINDING A MOUNTING SPOT
Find a Mounting Spot Take the video doorbell to your front door and check the live view on the App at the same time. Find a location where you can get the desired eld of view. Consider the below factors:
1. Check if you can reuse the existing holes and anchors on the wall or door frame.
2. If you want to place the doorbell close to a side wall, make sure the wall doesn’t
show up in the eld of view. Otherwise IR light will be reected and night vision will become blurry.
3. If you are drilling the mounting holes for the rst time, the recommended
mounting height is 48" / 1.2 m from the ground.
4. Use the 15° mounting wedge as a supplementary mounting bracket if you wish to
Place the Screw Hole Positioning Card against the wall to mark the position.
STEP 5 MOUNTING THE BRACKET
Mount the Doorbell on a Wooden Surface If you’re mounting the doorbell on a wooden surface, you don’t need to pre-drill pilot holes. Use the provided screws to secure the Mounting Bracket on the wall, The Screw Hole Positioning Card indicates the position of the screw holes. What is required: Screwdriver, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs Phillips-Head Screwdriver(not provided) Wall Wall MountingBracketMountingWedgeMountingBracketMounting Bracket(Attached to 15° Mounting Wedge)15° MountingWedge (Optional)Screw Packs (Spare screws and anchors are included.) Without 15° Mounting Wedge With 15° Mounting Wedge14 English English
1. If you’re mounting the doorbell on a surface made out of hard materials, like
brick, concrete, stucco, drill 2 holes through the Screw Hole Positioning Card with a 15/64”(6mm) drill bit.
2. Insert the provided anchors, and then use the provided long screws to secure the
Mounting Bracket on the wall. What is required: Power Drill, 15/64”(6 mm) Drill Bit, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs Power Drill (not provided)15/64”(6 mm) Drill BitMounting Bracket(Attached to 15° Mounting Wedge)15° MountingWedge (Optional)Screw Packs (Spare screws and anchors are included.)
Wall Wall MountingBracketMountingWedgeMountingBracketWithout 15° Mounting Wedge With 15° Mounting Wedge16 English English
Mount the Doorbell Align the doorbell on top and then snap it on the bottom. Press it down until it clicks into place. You’re all set! If you want to detach the doorbell or recharge it, please refer to the following sections.
the Mounting Bracket.
2. Press and hold the hole on the bottom of the doorbell and then lift its bottom to
take it off. What is required: Doorbell Detaching Pin DoorbellDetaching Pin18 English English
DOORBELL Recharge the Doorbell LED indication Charging: Solid orangeFully charged: Solid cyanCharging time 6 hours from 0% to 100%
3.1 Verify whether the doorbell wires are working
1. Ring the existing doorbell to check if it is working. If the doorbell doesn’t ring, your doorbell wires may be defective. Power the doorbell on its own battery or consult an electrician to x the wires.2. Shut off power at the breaker. Turn the lights on / off in your home to make sure the electricity in your house is properly shut off. OFF OFF Always be careful when handling wires. If you’re not comfortable installing it yourself, have a qualied electrician do it.
3.2 Detach the Existing Doorbell Button
If you already have existing doorbell wiring:1. Remove the existing doorbell button with a Phillips-Head screwdriver (not provided). 2. Pull the two wires out carefully when removing the existing doorbell. Straighten the wire ends if necessary.20 English English
What is required: Philips-Head Screwdriver Phillips-Head Screwdriver(User provides it.)
3.3 Find a Mounting Spot
1. Determine the mounting position of the doorbell. Consider the below factors:
If you are drilling the mounting holes for the rst time, the recommended mounting height is 48" / 1.2 m from the ground.
Use the 15° mounting wedge as a supplementary mounting bracket if you wish to see more on a specic side. 1.76m(5’9”)1.2m (48") 0.3m (12") (40") 15° Without 15° Mounting wedge With 15° Mounting wedge Door Door Video Doorbell Video Doorbell
2. Place the Screw Hole Positioning Card against the wall to mark the position.22
3.4 Mount the Bracket
If you’re mounting the doorbell on a wooden surface, you don’t need to pre-drill pilot holes. Use the provided screws to secure the Mounting Bracket on the wall. The Screw Hole Positioning Card indicates the position of the screw holes. What is required: Power Drill, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs Phillips-Head Screwdriver(User provides it.) Wall Wall MountingBracketMountingWedgeMountingBracketMounting Bracket(Attached to 15° Mounting Wedge)15° MountingWedge (Optional)Screw Packs (Spare screws and anchors are included.)Without 15° Mounting Wedge With 15° Mounting Wedge If you’re mounting the doorbell on a surface made out of hard materials, like brick, concrete, stucco:
Drill 2 holes through the Screw Hole Positioning Card with 15/64”(6mm) drill bit.
Insert the provided anchors, and then use the provided long screws to secure the Mounting Bracket on the wall. What is required: Power Drill, 15/64”(6mm) Drill Bit, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs Power Drill(not provided)15/64”(6 mm) Drill BitMounting Bracket(Attached to 15° Mounting Wedge)15° MountingWedge (Optional)Screw Packs (Spare screws and anchors are included.)
Wall Wall MountingBracketMountingWedgeMountingBracket Without 15° Mounting Wedge With 15° Mounting Wedge
3.5 Connect the Doorbell Wires to the Doorbell
Connect the wires to the terminals at the back of the doorbell, then tighten the terminal screws. Wire can connect to any terminal. What is required: Wires and Wire Nuts (Optional), Video Doorbell, Philips-head Screwdriver Extension Wires andWire Nuts (Optional)Video Doorbell 2K (Wired)Model: T8210Phillips-Head Screwdriver(User provides it.) Note:
To prevent short-circuit, make sure the wires are not touching each other after connecting them to the terminals.
If the wires are too short, use the extension wires and wire nuts provided to make them longer. Use electrical wiring tape instead if there is no more space on the wall for wire nuts.26 English English
3.6 Mount the Doorbell on the Bracket
Align the doorbell on top and then snap it on the bottom.
Switch the master circuit breaker back to ON.
You’re all set!If you want to detach the doorbell or recharge it, please refer to the corresponding sections. NOTICE FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Warning: Changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/ TV technician for help. FCC Radio Frequency Exposure Statement The device has been evaluated to meet general RF exposure requirements. The device can be used in xed/mobile exposure condition. The min separation distance is 20cm. Notice: Shielded cablesAll connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.The following importer is the responsible party:Company Name: POWER MOBILE LIFE, LLCAddress: 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541Telephone:1-206-383-824728 English English
This product complies with the radio interference requirements of the European Community. Declaration of Conformity Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. For the declaration of conformity, visit the Web site: https://www.eufylife.com/. This product can be used across EU member states. Do not use the Device in the environment at too high or too low temperature, never expose the Device under strong sunshine or too wet environment. The suitable temperature for HomeBase 2 and accessories is -10°C-45°C. The suitable temperature for Video Doorbell 2K (Wired) and accessories is -20°C - 50°C. When charging, please place the device in an environment that has a normal room temperature and good ventilation. It is recommended to charge the device in an environment with a temperature that ranges from 5°C~25°C. RF exposure information: The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirement, use product that maintain a 20cm distance between the device and human body. CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS For HomeBase 2: Wi-Fi Operating Frequency Range: 2412~2472MHz; Wi Max Output Power: 17.13dBm(EIRP) SUB-1G Frequency range: 866~866.8MHz; SUB-1G Output Power: 5.492dBm(EIRP) For Video Doorbell 2K (Wired) : Wi-Fi Operating Frequency Range: 2412~2472MHz; Wi-Fi Max Output Power: 18.30 dBm SUB-1G Frequency range: 433.92 MHz; SUB-1G Output Power: 7.407 dBm Bluetooth Operating Frequency Range: 2402~2480MHz; Bluetooth Max Output Power:
- Warranty 12-month limited warranty
- Call Us United States +1 (800) 988 7973 Mon-Fri 9AM-5PM (PT) United Kingdom +44 (0) 1604 936 200 Mon-Fri 6AM-11AM (GMT) Germany +49 (0) 69 9579 7960 Mo-Fr 6:00-11:00
- Email Us Customer Support: support@eufylife.com Anker Innovations Limited Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
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