KXHGT100 - Cordless phone PANASONIC - Free user manual and instructions

Product type	IP cordless telephone (VoIP) for Panasonic PBX system
Approximate base dimensions	150 x 100 x 50 mm
Approximate base weight	200 g
Power supply	Power over Ethernet (PoE) IEEE 802.3af Class 1 or Panasonic AC adapter KX-A239CE (PQLV206CE)
Display type	Liquid crystal display (LCD) with contrast adjustment
Main functions	Hands-free calls, headset (2.5 mm jack), call transfer, hold, redial (last 10 numbers), speed dial (10 keys), voicemail (SMV), call log, system directory, intercom
Adjustable volume	Handset volume, speaker volume, headset volume, and ringer volume
Connectivity	1 RJ45 Ethernet port (LAN/PoE), 1 PC port (Ethernet), headset jack
Network protocol	DHCP or static IP, compatible with Panasonic PBX
Care and cleaning	Clean with a soft, dry cloth. Do not use abrasive products, benzene, or thinner.
Safety	Disconnect if smoke, abnormal odor, or unusual noise occurs. Do not expose to rain or humidity. Excessive headset volume can damage hearing.
Spare parts and repairability	Repair only by an authorized Panasonic service center. Use exclusively the original handset and the mentioned AC adapter.
General information	Do not use near water, heat sources, or direct sunlight. Operating temperature: 5 °C to 40 °C. In case of power failure, keep a backup telephone independent of the mains.

Frequently Asked Questions - KXHGT100 PANASONIC

How to set the time and date on the KX-HGT100?

The time and date are set automatically if the telephone is connected to a compatible PBX (parameter Time/Date update). For manual setting: press the PROGRAM key, navigate to Time/Date update, then follow the on-screen prompts to enter the day, month, hour (AM/PM or 24-hour format), and minute.

How to listen to voicemail messages?

When the MESSAGE indicator is lit red, press the MESSAGE key to listen to the last message. To access the voicemail box: lift the handset, dial the voicemail system (SMV) number, then follow the voice prompts. You will need your password if configured.

Can I use a headset with the KX-HGT100?

Yes, the telephone has a headset jack (2.5 mm). To use a headset, plug it in and press the HANDS-FREE/HEADSET key to answer. Headset volume can be adjusted using the Up/Down keys during a call.

How to transfer a call to another extension?

During a call, press the TRANSFER key, then dial the destination extension number (2 digits). For transfer to an external number, dial 0 (or prefix) first, then the full number. The transfer is completed immediately.

What should I do if the screen displays an error message?

Note the message and contact your network administrator or reseller. In case of malfunction, disconnect the Ethernet cable and AC adapter, then reconnect after a few seconds. If the problem persists, have the device repaired by an authorized Panasonic service center.

How to adjust the ringer or handset volume?

Ringer volume: when a call comes in, press the Up/Down keys to adjust. Handset volume: during a call, press Up or Down. Speaker (hands-free) volume is adjusted in the same way. For headset volume, use the Up/Down keys with the headset connected.

The telephone does not power on, what should I check?

Make sure the Ethernet cable is properly connected and the switch supports PoE (Power over Ethernet). If using the AC adapter, verify it is the Panasonic KX-A239CE model and it is properly plugged in. Test the Ethernet cable with another device.

How to program a speed dial number?

Press the PROGRAM key, select Save speed dial? (page 54 of the manual). Choose a key from 0 to 9, enter the number (with external line prefix if needed), and confirm with OK. To use speed dial, press the AUTO key, then the corresponding key.

Does the KX-HGT100 work during a power outage?

No, this telephone requires electrical power (PoE or AC adapter). In case of power failure, it will not work. Panasonic recommends keeping a backup telephone independent of the mains nearby for emergency calls.

How to clean the telephone?

Use a soft, dry cloth. Never use abrasive powder, benzene, thinner, or chemical cleaners. Do not allow liquid to enter openings. Disconnect the device before cleaning.

USER MANUAL KXHGT100 PANASONIC

Model No. KX-HGT100EX

Thank you for purchasing a SIP Telephone. Please read this manual carefully before using this product and save this manual for future use.

For more details, please refer to the manuals of the PBX.

This model supports the following PBX version and CODEC types:

KX-NCP500/KX-NCP1000: PBMPR Software File Version 1.0000 or later
KX-TDE600: PGMPR Software File Version 2.0000 or later
KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0100 or later
CODEC: G.729A, G.711

Quick Reference Guide

SIP Telephone

Model No. KX-HGT100EX

Accessories (included)

*1 For AC adaptor (not included).

Note: In this manual, the suffix of each model number is omitted unless necessary.

1LCD (Liquid Crystal Display)
2 Headset Jack
3PROGRAM/EXIT: Used to enter and exit the personal programming mode.
CLEAR: Used to erase some or all call logs, or clear digits or characters.
AUTO: Used for Speed Dialling.
HOLD ^*1 : Used to place a call on hold.
7REDIAL: Used to redial the last 10 dialled numbers.
MUTE: Used to mute the microphone/ handset/headset during a conversation.
MIC (Microphone): Used for hands-free conversations.

SP-PHONE (Speakerphone)/ HEADSET*1: Used for performing hands-free operations. Also used to make or answer calls if a headset is connected.
MESSAGE *1: Used to access the Voice Mail feature*2 or to call back the party who left the message waiting indication. The indicator turns red in both cases.
12 TRANSFER: Used to transfer a call to another party.
Navigator Key*3: Used to adjust the volume and display contrast, select desired items, or view call logs.
14 INFORMATION: Used to display your extension number, the status of the unit, and the network settings on the LCD display.
15 OK: Used to select the items. Also used as end of dialling.

Initial Settings

You can program the following functions using the LCD display.

Note: C. Confirmation Tone

Program Settings
Save speed dial?	See page 8.
Set date & time*1	While on-hook →OK year (2 digits)→ OK Day.Month (4 digits) hour (01-12) minute (00-59) OK select "AM/PM/24H" hour (13-00) minute (00-59) OK C.Tone
My Caller ID*2 LCD contrast? Ringer tone? Ringer volume? Set hold music? Keytone volume? Time AM/PM 24H Change language?*3	While on-hook →OK OK C.Tone

1 The date and time will be set automatically when the unit is connected to a PBX that can update the time setting.
2 You can select whether to block or unblock your Caller ID when calling to an outside party.
*3 The default language is English.

Program Settings
Set network	For DHCP Setting While on-hook → ← OK C. Tone →
	For STATIC IP Setting While on-hook → ← OK IP address (12 digits) → ok subnet mask (12 digits) default gateway (12 digits) OK C. Tone

Speaker/Handset/Headset/Ringer Volume

Speaker volume	While in a hands-free conversation	Press Up to increase or Down to decrease the volume.
Handset/Headset volume*1	While using the handset or headset
Ringer volume While receiving a call

*1 If you hear your own voice through the handset or headset, decrease the volume.

Features List

Icon Meanings

Off-hook = On-hook = Feature number Talk = Confirmation Tone

Making Calls

Calling
To an extension To an outside party extension no. >GwS	0/9 >outside phone no. >GwS
To call back using the incoming call log
Redial
To redial the last number dialled >OK >GwS
To redial using the outgoing call log
Speed Dialling
To store OK >speed dial no. (0-9)	desired no.* (max. 32 digits)
C. Tone >C
To dial >→ speed dial no. (0-9)	GwS

System Speed Dialling

To dial • • • • system speed dial no. (3 digits) • • • •

Doorphone Call

• • ③ ① • doorphone no. (2 digits) • • • •

During a Conversation

Call Hold
To hold To retrieve a call at the holding extension
Call Transfer
extension no. To an extension 0/9 outside phone no. To an outside party	GwC

Making Use of the Voice Mail Service

Note: VPS = Voice Processing System

Listening to a message
While theMESSAGE indicator is red * When theMESSAGE button is pressed, the latest recorded message may be heard, or a call back may be performed directly, depending on the type of message.
From your own extension VPS extension no. Mailbox Password* * If you have no password, you can skip the last step.	KX-TVM series 1 Listen to Message 2 Deliver Message 3 Mailbox Management 4 Automated Attendant 5 Message Notification 6 Other Features End Call
From someone else's extension VPS extension no. 6 * mailbox no. Mailbox Password* * If you have no password, you can skip the last step.	KX-TVP series 1 Listen to Message 2 Deliver Message 3 Check Mailbox Distribution 4 Automated Attendant 5 Mailbox Management 6 Other Features End Call

Leaving a message

VPS extension no.

From your own extension

Mailbox Password*

From someone else's extension

• If you have no password, you can skip the last step.

Enter the desired mailbox number

Leave a message

To send the message immediately

① ② (KX-TVM series)

(2) (KX-TVP series)

To set the delivery time

① ①

Follow the guidance

During playback

Repeat Voice Guidance

Exit

• Consult your dealer or the network administrator for more details regarding feature numbers.
• Control panel/button names and descriptions can be found in "Location of Controls" on page 4.

PC connection

• Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5 mm in diameter or less.
• For further information on the connection to a PC, refer to the documentation provided for the PBX.

Switching Hub connection (for LAN port)

• Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5 mm in diameter or less.
• It is recommended to connect to a switching hub that complies with the IEEE 802.3af Power-over-Ethernet (PoE) standard.
• If PoE is available, an AC adaptor is not needed.
  This unit complies with the PoE Class 1 standard.

AC adaptor (not included)

• Use only a Panasonic KX-A239CE (PQLV206CE)/KX-A239BX (PQLV206CE) AC adaptor.
• The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is located near the unit and is easily accessible.

CAUTION:

When selecting Ethernet cables

• Use flexible, high-quality, snagless (without strain relief) cables. Do not use cables with coating that may tear or crack when bent.

When connecting cables

• Do not connect the Ethernet cable connected to the PoE hub to the PC port of the KX-HGT100. Doing so may cause severe damage to the KX-HGT100.
• Ensure that the Ethernet cables and the AC adaptor cord are inserted in the grooves to prevent damage to the connectors.

When connecting a headset and AC adaptor

• Ensure that the headset cord and the AC adaptor cord are wound around the hook to prevent damage to the connectors.

When using a KX-HGT100, keep the following conditions in mind.

• If the unit does not operate properly, disconnect the unit from the AC outlet and the Ethernet cable and then connect again.
• If you are having problems making calls, disconnect the Ethernet cable and connect a known working KX-HGT100. If the known working KX-HGT100 operates properly, have the defective KX-HGT100 repaired by an authorised Panasonic factory service centre. If the known working KX-HGT100 does not operate properly, check the PBX and the Ethernet cable.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner.
• Use only the correct Panasonic handset.
• Do not disassemble this unit. Dangerous electrical shock could result. The unit must only be disassembled and repaired by qualified service technicians.
• If damage to the unit exposes any internal parts, immediately disconnect the cable or cord. If the power is supplied from the network to the KX-HGT100 [Power-over-Ethernet], disconnect the Ethernet cable. Otherwise, disconnect the AC adaptor cord. Then return this unit to a service centre.
• Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.
• This unit is designed to aid the visually handicapped to locate dial keys and buttons.
• This unit is designed to be installed under controlled conditions of ambient temperature and a relative humidity.
• Avoid installing the unit in damp or humid environments, such as bathrooms or swimming pools.

Take special care to follow the safety suggestions listed below.

Safety

1) The unit should only be connected to a power supply of the type described in the Quick Reference Guide or as shown on the label on the unit.
2) When left unused for a long period of time, the optional AC adaptor should be unplugged from the AC outlet. If you are using Power-over-Ethernet, disconnect the Ethernet cable.

Installation

Environment

1) Do not use this unit near water, for example, near a bathtub, washbowl or sink. Damp basements should also be avoided.
2) Keep the unit away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of the unit. It also should not be placed in rooms where the temperature is less than 5^ or greater than 40^ .

Placement

1) Do not place heavy objects on top of this unit.
2) Care should be taken so that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this unit to excessive smoke, dust, moisture, mechanical vibration, shock, or direct sunlight.
3) Place the unit on a flat surface.

WARNING:

TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

THIS HANDSET EARPIECE IS MAGNETISED AND MAY RETAIN SMALL FERROUS OBJECTS.

THE USE OF EXCESSIVE SOUND VOLUME THROUGH EARPHONES, HEADPHONES, OR HEADSETS MAY CAUSE HEARING LOSS.

DISCONNECT THIS UNIT FROM POWER OUTLET/THE ETHERNET CABLE IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED SERVICE CENTRE.

IMPORTANT NOTICE:

• Under power failure conditions, the KX-HGT100 may not operate. Please ensure that a separate telephone, not dependent on local power, is available for use in remote sites in case of emergency.
• For information regarding network setup of the KX-HGT100 such as IP addresses, please refer to the Installation Manual for the Panasonic PBX.
• If an error message is shown on your display, consult your dealer or the network administrator.
• The firmware of the KX-HGT100 is protected by copyright laws and international treaty provisions, and all other applicable laws. It cannot be reverse engineered, decompiled, or disassembled.

Information for Users on Collection and Disposal of Old Equipment and used Batteries

These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.

For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.

By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.

For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other Countries outside the European Union

These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Note for the battery symbol (bottom two symbol examples):

This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved.

Cd

6 Mailbox-NO Mailbox-Password*

Accessoires (inclus)

N. modello KX-HGT100EX

Accessor (inclusi)

Opmerking: VRS = Voice Processing system

Närettheadsetochennatadapteransluts

Open Source Software

Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and license information.

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• this distribution is covered by the same copyright terms except that the

• holder is Tim Hudson ([e-mail]).

* Copyright remains Eric Young's, and as such any Copyright notices in

• the code are not to be removed.

• If this package is used in a product, Eric Young should be given

• attribution as the author of the parts of the library used.

• This can be in the form of a textual message at program startup or in

• documentation (online or textual) provided with the package.

• Redistribution and use in source and binary forms, with or without

• modification, are permitted provided that the following conditions are

• met:

• 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
• 1. Redistributions in binary form must reproduce the above copyright

• notice, this list of conditions and the following disclaimer in the

• documentation and/or other materials provided with the distribution.

• 1. All advertising materials mentioning features or use of this software

• must display the following acknowledgement:

• "This product includes cryptographic software written by Eric Young

* ([e-mail])"

• The word 'cryptographic' can be left out if the rouines from the

• library being used are not cryptographic related :-).

• 1. If you include any Windows specific code (or a derivative thereof) from the

• apps directory (application code) you must include an

• acknowledgement:

• "This product includes software written by Tim Hudson

* ([e-mail])"

• THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY

• EXPRESS OR IMPLIED WARRANTYES, INCLUDING, BUT NOT

• LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY

• AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN

• NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE

• FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,

• OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED)

• TO, PROCEDURE OF SUBSTITUTE GOODS OR SERVICES; LOSS

• OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

• HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,

• WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

• NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE

• USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY

• OF SUCH DAMAGE.

• The licence and distribution terms for any publically available version or

• derivative of this code cannot be changed. i.e. this code cannot simply be
• copied and put under another distribution licence [including the GNU
• Public Licence.]

*/ <>

This software uses the Source Code of RSA Data Security, Inc. described in the RFC1321 (MD5 Message-Digest Algorithm).

Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.

License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning or referencing this software or this function.

License is also granted to make and use derivative works provided that such works are identified as "derived from the RSA Data Security, Inc. MD5

Message-Digest Algorithm" in all material mentioning or referencing the derived work.

RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind.

These notices must be retained in any copies of any part of this documentation and/or software.

>

The MT19937 software that Takuji Nishimura and Makoto Matsumoto developed is contained, and this product shall be used subject to the following license conditions.

Copyright (C) 1997 - 2002, Makoto Matsumoto and Takuji Nishimura, All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1) Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2) Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3) The names of its contributors may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTYES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTYES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

<>

The thttpd software that ACME Labs developed is contained, and this product shall be used subject to the following license conditions.

Copyright 1995,1998,1999,2000 by Jef Poskanzer [e-mail].

All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1) Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2) Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTYES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTYES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCEDURE OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

C E

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Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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