Canvio Premium Mac - Hard Drive TOSHIBA - Free user manual and instructions

Technical Specifications	2TB portable external hard drive, USB 3.0, Mac compatible
Dimensions	11.5 x 7.8 x 1.5 cm
Weight	210 g
Transfer Speed	Up to 5 Gbps with USB 3.0
Usage	Data storage, file backup, data transfer between devices
Compatibility	Mac OS, formatted in HFS+ for immediate use
Maintenance	No maintenance required, but safe removal is recommended
Security	256-bit AES encryption available, password protection
General Information	2-year limited warranty, sleek aluminum design

Frequently Asked Questions - Canvio Premium Mac TOSHIBA

How do I format the TOSHIBA Canvio Premium for Mac?

To format your TOSHIBA Canvio Premium hard drive for Mac, open the Disk Utility app, select your drive from the list, then click 'Erase'. Choose the format 'Mac OS Extended (Journaled)' or 'APFS', depending on your needs, then click 'Erase' to start formatting.

Why is my TOSHIBA Canvio Premium not recognized by my Mac?

If your hard drive is not recognized, first check the USB cable and try another port. If that doesn\'t work, test the drive on another computer to see if it is detected. If the problem persists, reformatting the drive may be necessary.

How do I transfer files to the TOSHIBA Canvio Premium?

To transfer files, connect the hard drive to your Mac, open a Finder window, then drag and drop the files you want to transfer onto the hard drive icon.

Does the TOSHIBA Canvio Premium work with Time Machine?

Yes, the TOSHIBA Canvio Premium is compatible with Time Machine. You can use it as a backup drive by selecting it in the Time Machine preferences.

How do I secure my data on the TOSHIBA Canvio Premium?

To secure your data, you can enable disk encryption. Go to 'Disk Utility', select your drive, then choose 'Erase' and enable encryption during formatting.

What should I do if my TOSHIBA Canvio Premium makes unusual noises?

If you hear unusual noises, immediately disconnect the drive and check the cable and port. If the problem persists, the drive may be damaged. Consider backing up your data if possible.

How do I check available space on the TOSHIBA Canvio Premium?

To check available space, open Finder, click the icon of your hard drive in the sidebar, then right-click and select 'Get Info'. A window will open with details of used and available space.

Can I use the TOSHIBA Canvio Premium with Windows?

Yes, but you will need to format it as NTFS or exFAT for full compatibility with Windows. Note that this will erase all data on the drive, so be sure to back up your files beforehand.

USER MANUAL Canvio Premium Mac TOSHIBA

Introduction 3
Check the Components 3
System Requirements 4
Installing the drive. 4
Connecting the drive to your computer. 5
Dismount and disconnect the drive 5
Further Advise 6
Frequently Asked Questions 6
Troubleshooting 7
TOSHIBASupport 8
Regulatory statements 9

Introduction

Thank you for choosing our TOSHIBA Canvio Premium Hard Drive.

Please read this User's Manual carefully, as it contains all relevant information for installation, usage and maintenance of the drive, as well as security and safety advice.

In case it does not behave as expected, please refer to the "Frequently Asked Questions" section at the end of this manual.

Check the Components

Canvio Premium (including User's Manual and Instruction Manual for Safety and Comfort)

USB 3.0 Micro-B Cable

USB Type-C adapter

Pouch

Support document

This User's Manual is uploaded on the drive itself. We recommend to backup the User's Manual onto a CD or your local hard drive, directly after the drive being installed.

Please refer to "Instruction Manual for Safety and Comfort" that is preloaded in this External HDD.

System Requirements

Windows 10, Windows 8.1, Windows 7
OS X 10.11, 10.10, 10.9, 10.8 with included NTFS driver for Mac
This drive is formatted in NTFS for Windows®. In case for use with both Windows® PC and Mac, by installing "Tuxera NTFS for Mac" on Mac, user can read and write data to both Windows® PC and Mac. But in this case, user cannot use the Time Machine function of OS X. (Canvio Premium for Mac is formatted in HFS+.)
One free port of USB 3.0 or USB 2.0

NOTE

USB 3.0 is backward compatible with USB 2.0.

Installing the drive

Some information about bus-powered operation and the supplied USB cable:

• Your drive is bus-powered. Therefore, there is no need to connect an external power supply as all needed current will be supplied by the connected USB port(s). If the drive is not provided with enough power, it will not operate.
  Passive USB hubs or USB connectors like keyboards, mice or similar products cannot be used or connected to the drive.
  Make sure that the connectors will be inserted correctly.
  Never use pressure for connecting the cables. Check the polarity before connecting!

Connecting the drive to your computer

1. USB 3.0 Micro-B connector 3. USB 3.0 host

backward compatible to USB 2.0

1. USB 3.0 Standard-A connector

2. With your computer powered on and fully booted up, plug the USB 3.0 Standard-A connector into a USB port of your host system, or an active USB HUB.

NOTE

You may need USB 3.0 Express Card Host Controller for your computer if the computer doesn't have USB 3.0 port. You also can connect the device to USB 2.0 port of your computer, However the transfer rate will be downgraded to that of USB 2.0.

1. Now, plug the USB 3.0 micro-B connector into the corresponding port of the drive itself.

Immediately,

the Power/Data indicator light will illuminate
the drive will power up
the drive should mount and a new drive icon should appear in "My Computer"

Dismount and disconnect the drive

It is strongly recommended not to unplug the drive by just unplugging the cable connection as it may be that data is written to the drive at that time.

Such data will be lost and the drive may be damaged physically!

Please follow the steps below for a safe dismount of the drive (Windows®).

1. Click the "Hardware and Eject Media - icon"

A pop-up message box will appear listing the external devices connected to your computer.

1. Select the TOSHIBA drive to eject.
   After a few seconds, you will get the notification that it is now safe to remove the device.
2. Click "OK" and you can unplug the drive now.

Cleaning the drive case / enclosure

Before cleaning the drive, make sure that it's physically disconnected from the computer. We suggest to use standard products for cleaning it and to make sure that possible remaining liquid on the surface will be wiped off.

Further Advise

For any further action of normal operation such as renaming the drive, backup data, or file management, we suggest to read your operation system user's manual.

Also for maintenance tasks such as defragmenting and optimisation we suggest to refer to the operating system user's manual.

We also strongly suggest having anti-virus software installed to protect your data against intended damage caused by virus or trojan programs.

Frequently Asked Questions

Q: Do I need to format my drive after installation?

A: This drive is formatted by NTFS for Windows®. In case for use both Windows® PC and Mac, by installing "Tuxera NTFS for Mac" to Mac, user can read and write data both Windows® PC and Mac. But in this case, user cannot use the Time Machine function of OS X. (Canvio Premium for Mac is formatted in HFS+.)

Q: Do I need USB drivers for Windows?

A: No, they are already available with your operating system.

Q: Can I boot my system from the drive?

A: No, because Windows® does not support booting from external hard drives.

Q: Why doesn't the drive need a fan?

A: The drives are designed to have optimal heat dissipation, and therefore no fan is required. This results in a near silent operation.

Q: Why is the capacity of my drive (as shown in Windows®) lower than the drives actual stated capacity?

A: This difference can be explained because of the different methods of calculating the capacity.

Hard drive manufacturers calculate on the decimal system, while the operating system calculates in the binary system.

Example decimal:

[ 1\mathrm{{TB}} = 1,{000}\mathrm{{GB}} ]

[ 1GB = 1,000MB = 1,000,000KB = 1,000,000,000 bytes ]

Example binary:

[ 1GB = 1,024MB = 1,048,576KB = 1,073,741,824 bytes ]

As a result, a 1TB (decimal) hard disk appears in Windows to have just 931GB (binary).

Q: Can I use my drive to copy an operating system from one computer to another?

A: No, you must follow the operating system supplier instructions for installation. A simple copy does not work.

Q: Does Toshiba offer a data recovery services?

A: Yes, Toshiba offers a Data Recovery Service for external hard drives. Please check our website www.toshiba-europe.com/services for further information about this service.

Troubleshooting

My computer does not recognize the disk drive at all.

Make sure all of your connections are secure.
If your drive is connected via a USB hub, make sure that it has its own power supply.
If using an add-on card, make sure it is working properly and update the software/firmware.

Is it dangerous if the drive feels warm whilst in operation?

A: This is normal, and therefore not dangerous.

The drive gives me a "Device cannot start."

A: Two possible reasons. It is either a power problem and you should check the connections, or the drive has a malfunction and requires service.

I cannot see my drive in "My Computer", but it does appear in the Device Manager.

A: Follow these instructions:

1. Right-click "My Computer".
2. Select "Manage" in the pop-up menu.
3. Select "Disk Management". You should see a list of available storage devices.
4. Check whether your drive is listed.
5. Right-click the right hand box and select "Delete Partition" in the pop-up menu.
6. Right-click the box and select "Create New Partition" in the pop-up menu.
7. Then select "Primary Partition" in the partition wizard window. Click next.
8. A drive letter will be displayed, which you can change. Click next.
9. Confirm to format the drive.

NOTE

When you format the drive all the data on your drive will be deleted.

As I try to format the drive, I receive the message "Could not complete format".

A: This can be caused by formatting the drive with FAT file system. Try "NTFS" file system. This should solve the problem.

TOSHIBA Support

Need help?

Please contact TOSHIBA's hard drive and storage products support page: www.toshiba.eu/externalstorage/support

For warranty claims, please check: computers.toshiba.eu/options-warranty

Regulatory statements

CE Compliance

CE

This product is CE marked in accordance with the requirements of the applicable EU Directives.

Responsible for CE marking is Toshiba Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. A copy of the official Declaration of Conformity can be obtained from following website: http://epps.toshiba-tec.com.

Working Environment

The Electromagnetic Compliance (EMC) of this product has been verified typically for this product category for a so called Residential, Commercial & Light Industry Environment. Any other working environment has not been verified by Toshiba and the use of this product in these working environments is maybe restricted or cannot be recommended. Possible consequences of the use of this product in non verified working environments can be: Disturbances of other products or of this product in the nearby surrounding area with temporarily malfunction or data loss/ corruption as result. Example of non verified working environments and related advices:

Industrial environment (e. g. where 3-phase 380V mains is being used mainly): Danger of disturbances of this product due to possible strong electromagnetic fields especially near to big machinery or power units.
Medical environment: The compliance to the Medical Product Directive has not been verified by Toshiba, therefore this product cannot be used as a medical product without further verification. The use in usual office environments e.g. in hospitals should be no problem if there is no restriction by the responsible administration.
Automotive environment: Please search the owner instructions of the related vehicle for advices regarding the use of this product (category).
■ Aviation environment: Please follow the instructions of the flight personnel regarding restrictions of use.

Additional Environments not Related to EMC

• Outdoor use: As a typical home/office equipment this product has no special resistance against ingress of moisture and is not strong shock proofed.
• Explosive atmosphere: The use of this product in such special working environment (Ex) is not allowed.

Following information is only valid for EU-member States:

REACH - Compliance Statement

The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007.

Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

Disposal of products

The use of the symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

The following information is valid only for Turkey:

Compliant with AEEE Regulation.

Notices

©2016 TOSHIBA Europe GmbH. All rights reserved.

TOSHIBA reserves the right to make technical changes. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between this product and the documentation.

The Toshiba name and its logos are registered trademarks of Toshiba. Other trademarks mentioned or appearing in this document are the property of their respective owners. Errors and omissions excepted.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.

USB Type-CTM is a trademark of USB Implementers Forum.

One Gigabyte (1GB) means 10^9 = 1,000,000,000 bytes and one Terabyte (1TB) means 10^12 = 1,000,000,000,000 bytes using powers of 10. A computer operating system, however, reports storage capacity using powers of 2 for the definition of 1GB = 2^30 = 1,073,741,824 bytes and 1TB = 2^40 = 1,099,511,627,776 bytes, and therefore shows less storage capacity. Available storage capacity (including examples of various media files) will vary based on file size, formatting, setting, software and operating system and other factors.

Obsah

www.toshiba.eu/externalstorage/support

1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 byte

Derfor vil en hardisk på 1 TB (decimalt) i Windows se ud til kun at have 931 GB (binært).

www.toshiba.eu/externalstorage/support

1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 bytes

www.toshiba.eu/externalstorage/support

1 Gt = 1000 Mt = 1000000 kt = 1000000000 tavua

Binaarijärjestelmä:

1 Gt = 1024 Mt = 1048576 kt = 1073741824 tavua

www.toshiba.eu/externalstorage/support

Cable USB 3.0 micro-B

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www.toshiba.eu/externalstorage/support

1GB = 1.024MB = 1.048.576KB = 1.073.741.824 bytes

www.toshiba.eu/externalstorage/support

Tia aIomegaic yyyunonc, eTIOKEeOeITe Tn dIeuovon: computers.toshiba.eu/options-warranty

www.toshiba.eu/externalstorage/support

U vezi popravaka u jamstvenom roku potražite:

computers.toshiba.eu/options-warranty

Regulativne izjave

CE sukladnost

CE

Ovaj proizvod nosi CE oznaku sukladno zahtjevima važecih direktiva EZ. Toshiba Europe GmbH, Hammfelddamm 8, 41460 Neuss, Njemačka odgovorna je za CE oznake. Kopija službene Izjave o sukladnosti se moze pronaći na ovoj internetskoj stranici: http://epps.toshiba-tek.com.

Radno okruženje

Elektromagnetska sukladnost (EMC) ovo proizvoda se obicno verificirira za kategoriju ovo proizvoda i vrijedi za takozvana stambena, komercijalna i lakoindustrijska okruženja. Sva druga okruženja u Toshibi nisu verificirana i upotreba ovo proizvoda u tim radnim okruženjima moze bitiograničena ili se ne preporučuje. Moguce posljedice korištenja ovo proizvoda u neverificiranim okruženjima mogu biti: ometanje rada drugih uredaja ili ovo gureda u blizem okolnom području, posljedica Čega je povremeni neispravan rad ili gubitak/ostećenje podataka. Primjeri neverificiranih radnih okruženja i odgovarajući savjeti:

Industrijsko okruženje (npr. gdje se pretežno koristi trofazna mreža od 380 V): opasnost od smetnji na ovom uredaju zbog moguciñs năžnih elektromagnetskih polja osobito u blizini velikih strojeva ili jedinica za napajanje.
■ Medicinska okrużenja: sukladnost s direktivom o medicinskim proizvodima;nije verificirana u Toshibi, te se stoga ovaj proizvod bez dalnjih verifikacja ne smije koristiti kao medicinski proizvod. Upotreba u uobićajenim uredskim okrużenjima, npr. u bolnicama ne predstavlja problem ako odgovarajuca administracja;nije nametnula odgovarajucaogranićenia.
Automobilska oprema: molimo vas potražite savjete o upotrebi ovog proizvoda (kategorije) u vlasnickim uputama svakog pojedinog vozila.
Zrakoplovna oprema: držite se uputa koje cete dobiti od zrakoplovnog osoblja u vezi ograničenja uporabe.

www.toshiba.eu/externalstorage/support

1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 byte

www.toshiba.eu/externalstorage/support

A: Volg deque instructions:

www.toshiba.eu/externalstorage/support

Feilmeldingen Device cannot start (Kan/DD) vises.

www.toshiba.eu/externalstorage/support

For garantikrav, se computers.toshiba.eu/options-warranty

www.toshiba.eu/externalstorage/support

1GB = 1.024MB = 1.048.576KB = 1.073.741.824 bytes

www.toshiba.eu/externalstorage/support

www.toshiba.eu/externalstorage/support

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1 TB = 1000 GB

www.toshiba.eu/externalstorage/support

Support for TOSHIBA 7

Bestammelser 8

Inledning

Tack for att du valde hardsisken TOSHIBA Canvio Premium.

www.toshiba.eu/externalstorage/support

www.toshiba.eu/externalstorage/support

Ak si chcete uplatnit naroK vyplvajuci zo zaruky, pozrite si stranku: computers.toshiba.eu/options-warranty

www.toshiba.eu/externalstorage/support

www.toshiba.eu/externalstorage/support

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