THUNDERDOCK2 - Other computer accessories i-TEC - Free user manual and instructions
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| Product Type | Thunderbolt 2 Docking Station |
| Brand | i-TEC |
| Model | THUNDERDOCK2 |
| Dimensions (approx.) | 200 x 100 x 30 mm |
| Weight (approx.) | 500 g |
| Power | DC 12V, 5A (power adapter included) |
| Thunderbolt 2 Ports | 2 ports (20 Gb/s, backward compatible with Thunderbolt) |
| HDMI Output | 1x HDMI 1.4b, resolution up to 4096x2160 |
| USB 3.0 Ports | 3 ports (5 Gb/s, 1.5A, including 1x BC 1.2) |
| Ethernet Port | 1x RJ-45 Gigabit (10/100/1000BASE-T) |
| Audio | 3.5 mm stereo headphone output, 3.5 mm mono microphone input |
| System Compatibility | OS X 10.9 or later with Thunderbolt port |
| Package Contents | Dock, Thunderbolt cable (1 m), power adapter, CD, quick guide |
| Key Features | Fast peripheral connectivity, USB charging, 4K video, Ethernet networking |
| Safety | Do not expose to extreme temperatures or moisture. Use on a flat surface. |
| Maintenance | Clean with a dry, soft cloth. |
| Repairability | No user-serviceable parts. Contact customer support. |
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USER MANUAL THUNDERDOCK2 i-TEC
i-tec THUNDERBOLT™ 2
DOCKING STATION
(GB) User Manual
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White wireless router device with ports and indicator lights (no visible text or symbols)ENGLISH
INTRODUCTION
Thank you for purchasing the i-tec THUNDERBOLT™ 2 docking station. The docking station will allow you easy and extremely powerful connection of all accessories to your Mac / PC. It offers two Thunderbolt™ ports with the transmission speed of 20 Gbps. One will be used for connecting your Mac and the other one can be used for connection of other Thunderbolt™ devices such as external drives or monitors.
Using the 4K HDMI interface you can connect any monitor with a resolution up to 4096x2160 pixels. Then you have three USB 3.0 ports that can be used for connection of your USB devices as well as for charging of phones, tablets, or other mobile devices.
Then you have a Gigabit Ethernet port for fast internet connection. A separated microphone input and earphone output will allow conference calls as well as wonderful experience from movies or games.
Please, read the entire user manual carefully before you begin installation and start using the docking station.
TERMINOLOGY
- Interface / port / connector / input / slot – a place where two devices are physically connected.
Chipset – a semiconductor device in a Mac / PC controlling the function of a port. - Thunderbolt™ 2 / Thunderbolt™ – a standard for fast hardware interface that allows connection of devices (peripherals - monitors, external HDD, HUBs,...) to a computer over an expansion bus. A single Thunderbolt™ port allows connection of HUBs or serial connection of up to six Thunderbolt™ devices. Thunderbolt™ 2 is backwards compatible with Thunderbolt™.
- USB 3.0 / 2.0 – a standard for USB interface / port for connection of various USB devices. Various USB devices can be connected to the docking station using the USB interface type A.
- HDMI – a standard for digital graphical interface / port for connection of monitors and other graphical display devices.
- Display port (DP) – a standard for digital graphical interface / port with a higher resolution used for connection of monitors and other graphical display devices.
- LAN (Local Area Network) – Ethernet is currently the most commonly used LAN and in the docking station it can reach a theoretical transmission speed up to 1 Gbit/s – designated GLAN / RJ-45.
- Audio – designation for audio input (microphone) or output (earphones / loudspeakers) devices.
SPECIFICATION
- 2x Thunderbolt™ 2 (20 Gbps, bidirectional input / output), backwards compatible with Thunderbolt™ - you will use one port for connecting your Mac and the other one can be used for connection of other Thunderbolt™ devices.
■ 1x HDMI 1.4b output (resolution up to 4096 x 2160 pixels, HDCP compatible)
■ 1x RJ-45 10/100/1000BASE-T Gigabit Ethernet network adapter
■ 3x USB 3.0 (5 Gb/s, 1.5A, of which 1x USB charging as per the BC 1.2 specification)
■ 1x 3.5 mm earphone stereo output
■ 1x 3.5 mm microphone mono input
■ 1x input for charging (DC 12V / 5A)
SYSTEM REQUIREMENTS:
Mac computer: OS X 10.9 or higher with a Thunderbolt™ interface and the most recent firmware and software.
PACKAGE CONTENTS:
■ i-tec THUNDERBOLT™ 2 docking station
■ Thunderbolt™ cable (100 cm)
■ Power adapter - input: AC 100-240V, 2A 50/60Hz (130 cm cable); output: DC 12V/5A
■ CD with user manuals
■ Quick Start
DESCRIPTION OF THE DOCKING STATION
- LED – after connecting the docking station and the power adapter to the AC 110V / 230V grid the light is ON
- 1x audio output for earphones / loudspeakers 2.1
- 1x audio input for microphone
- 1x USB 3.0 port type A with the BC 1.2 specification
- 2x USB 3.0 port type A – for connection of USB devices to the docking station
- 1x Ethernet 10 / 100 / 1000 Mb/s GLAN RJ-45 port – for connection to the Ethernet network or to the internet modem
- 2x Thunderbolt™ 2 port – for connection of Thunderbolt™ devices (you will use one port for connecting your Mac and the other one can be used for connection of other Thunderbolt™ devices)
- 1x HDMI port – for connection of the monitor
- 1x power input from the power adapter to the AC 110V / 230V grid
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1 2 3 4 5 6 7 8 9SETTING THE DISPLAY
■ HDMI output with a resolution up to 4096 x 2160 pixels at 24 Hz, 3840 x 2160 pixels at 30 Hz, and 2560 x 1600 pixels at 60 Hz.
- Two monitors are supported when connected over the HDMI and Thunderbolt™ 2 or when using two Thunderbolt™ monitors in serial connection.
- The resolution of the video output and the refresh rate can be affected by the performance of the system / Mac.
You can find more information on connecting the monitor to the Thunderbolt™ 2 port at the Apple website here: https://support.apple.com/en-us/HT204154#18 and on connecting the 4K monitor to the Thunderbolt™ 2 port to a Mac here: https://support.apple.com/en-us/HT202856
The table shows the various options for connecting the Thunderbolt™ monitor directly to a Mac with a Thunderbolt™ port in OS X:
| Computer | Connected monitors |
| Mac with Intel HD Graphics 3000 integrated graphic card can support one connected ThunderboltTM monitor (e.g., Apple Thunderbolt Display (27-inch)).• MacBook Air (Mid 2011)• MacBook Pro (13-inch, Early 2011) and (13-inch, Late 2011)1• Mac mini (Mid 2011), 2.3 GHz• Mac mini with Lion Server (Mid 2011) | Single ThunderboltTM monitor |
| Mac that can support two connected ThunderboltTM monitors (e.g., Apple Thunderbolt Display (27-inch)).• MacBook Pro (Retina, 13-inch, Late 2012) and later• MacBook Pro (Retina, Mid 2012) and later• MacBook Pro (13-inch, Mid 2012)• MacBook Pro (15-inch and 17-inch, Early 2011) and later• MacBook Air (Mid 2012) and later• iMac (Late 2012)• iMac (Mid 2011)• iMac (Late 2013)• iMac (21.5-inch, Mid 2014)• Mac Mini (Late 2012)• iMac (Retina 5K, 27-inch, Late 2014)• Mac mini (Late 2014)• Mac Mini (Mid 2011), 2.5 GHz | 2x ThunderboltTM monitor |
| Mac that can support up to six connected ThunderboltTM monitors (e.g., Apple Thunderbolt Display (27-inch))• Mac Pro (Late 2013) | 6x ThunderboltTM monitor |
Possible connection of monitors to the i-tec THUNDERBOLT™ 2 docking station based on the table above.
Limitations: the maximum number of monitors connected to the docking station – two monitors. The docking station can transmit only two signals from monitors at the same time over the Thunderbolt™ bus.
Only HDMI monitor connected – Mac (10.10.x and higher) – yes up to 4K.
Only DisplayPort monitor connected (in Thunderbolt™ 2 port with Mini DP adaptor) – Mac (10.10.x and higher) – yes up to 4K.
Only Thunderbolt™ monitor connected – Mac (10.10.x and higher) – yes up to 4K.
HDMI and DisplayPort monitor connected at the same time – nonfunctional, Thunderbolt™ bus cannot transmit.
HDMI and Thunderbolt™ monitor connected at the same time – Mac (10.10.x and higher) – yes up to 4K (see the Mac table above).
Mac support for 4K monitors and Ultra HD TV:
• MacBook Pro (Retina, Late 2013 and later)
• Mac Pro (Late 2013)
• iMac (27-inch, Late 2013 and later)
• Mac mini (Late 2014)
• MacBook Air (Early 2015)
Resolution and refresh rate for 4K monitors and Ultra HD TV over the built-in HDMI port in the Mac:
• 3840 x 2160 / 30 Hz refresh rate
• 4096 x 2160 / 24 Hz refresh rate (the Mirror mode is not functional)
Mac support for multi-stream transport (MST) monitors with a refresh rate of 60 Hz:
• MacBook Pro (Retina, 15-inch, Late 2013 and later)
• MacBook Pro (Retina, 13-inch, Early 2015)
• Mac Pro (Late 2013)
• iMac (Retina 5K, 27-inch, Late 2014)
HARDWARE INSTALLATION (CONNECTION) OF THE DOCKING STATION TO THE MAC
- Turn ON the Mac.
- Connect the power adapter to the docking station and connect it to the AC 110V / 230V grid.
- Connect the Thunderbolt™ cable to the Thunderbolt™ port on the back panel of the docking station.
- Connect the Thunderbolt™ cable to a free Thunderbolt™ port of your Mac.
- The installation of the docking station and the ports will start automatically.
- When the installation is completed we recommend turning the Mac OFF and ON.
Installation of the drivers in Mac OS X is automatic.
USING THE DOCKING STATION IN MAC OS X
A: After connecting the monitor / monitors (with the Thunderbolt™ or HDMI or Display Port input) the screen on your Mac will glimmer, which is a standard condition, and after stabilization it is possible to perform standard setting of the monitor here: System Preferences-Displays.
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Built-in Display Search Display Arrangement Color Resolution: Default for display Scaled 1280 × 800 1152 × 720 1024 × 640 Brightness: ✓ Automatically adjust brightness AirPlay Display: No Devices Detected ✓ Show mirroring options in the menu bar when available Gather WindowsClick on Arrangement and in the default mode (Expanded desktop) click on the new monitor and drag it as necessary vis-à-vis the Mac monitor. If you select Mirror displays the mode will change to Mirror (the resolution of the monitors will be automatically adjusted according to their parameters and the highest possible resolution will be set on both monitors). By cancelling the Mirror displays option you will return to the Expanded desktop mode.
Expanded desktop mode: The arrow indicates the possible position of the connected monitor vis-à-vis the Mac monitor.
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Color LCD Show All Display Arrangement Color To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display. Mirror Displays AirPlay Mirroring: No Devices Detected ✓ Show mirroring options in the menu bar when available Gather Windows ?In the Expanded desktop mode you can choose the Main monitor by dragging the Menu Bar.
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Color LCD Show All Display Arrangement Color To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display. MENU BAR Mirror Displays AirPlay Mirroring: No Devices Detected : ✓ Show mirroring options in the menu bar when available Gather Windows ?Mirror mode: This mode can only be used if supported by the Mac.
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Display Show All Display Arrangement Color To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display. Mirror Displays AirPlay Mirroring: No Devices Detected Show mirroring options in the menu bar when available Gather WindowsClick on Gather Windows: using this option you can choose the settings of the corresponding monitor – Scaled (offers available resolutions), Rotation (Standard, 90°, 180° and 270°) and Refresh rate (if offered).
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ASUS PB287Q Display Color Resolution: Default for display Scaled 3640 x 2160 3360 x 1890 (low resolution) 3200 x 1600 (low resolution) 3008 x 1692 (low resolution) 2560 x 1440 (low resolution) 2004 x 1295 (low resolution) Rotation: Standard Refresh Rate: 30 Hertz Gather Windows ?
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ASUS PB287Q Display Color Resolution: Default for display Scaled 3640 x 2160 3360 x 1890 (low resolution) 3200 x 1800 (low resolution) 3008 x 1692 (low resolution) 2560 x 1440 (low resolution) 2004 x 1506 (low resolution) Rotation: Standard Refresh Rate: 30 Hertz Gather Windows ?
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ASUS PB287Q Display Color Resolution: Default for display Scaled 3840 x 2160 3360 x 1890 (low resolution) 3200 x 1800 (low resolution) 3008 x 1692 (low resolution) 2560 x 1440 (low resolution) 3304 x 1396 (low resolution) Rotation: Standard Refresh Rate: 30 Hertz Gather Windows ?Notes for using the docking station with monitors:
- Working on the connected monitor when the Mac monitor is closed is possible with the power supply from the grid (there are some limitations when using a HDMI monitor on older versions of Mac). When the power supply is from the battery, the use of a HDMI monitor is limited by the Mac (in some situations in case of problems with displaying it is possible to use the method described in the following paragraph).
- Most problems with renewing the screen on the connected monitor after hibernation of the Mac, after using screensaver, after restarting the Mac, after turning the Mac OFF / ON can be solved by disconnecting the Thunderbolt™ cable of the docking station from the Thunderbolt™ port on the Mac and reconnecting it after approximately 10s. Please wait for completion of connection of all peripherals.
B: After connecting other devices to the docking station (e.g., Ethernet cable to the GLAN port, Thunderbolt™ external HDD, USB external HDD, USB keyboard, USB mouse) these devices are used in a standard way.
Most problems with the docking station and the connected peripherals can be solved by disconnecting the Thunderbolt™ cable of the docking station from the Thunderbolt™ port on the Mac and reconnecting it after approximately 10s.
CHARGING
The docking station supports charging of the connected USB mobile devices such as smart phones, e-book readers, multimedia players, navigation devices, and tablets. Simply connect the device that you want to charge using the original cable to the USB port of the docking station.
AUDIO
- Audio output devices for earphones connected to the docking station need to be set / verified here: System Preferences-Sound-Output – select USB Advanced Audio Device.
- Setting the audio output device to both the earphones and the monitor simultaneously can be done in Open-Applications-Utilities-Audio settings MIDI.app – click on „+“ on the left at the bottom – Create device with multiple outputs and select the desired outputs from the offered options on the Device with multiple outputs.
- Input device for a microphone connected to the docking station needs to be set / verified here: System Preferences-Sound-Input – select USB Advanced Audio Device.
SAFETY INSTRUCTIONS
- Do not expose to extreme temperatures and air humidity
- Use the device on flat surfaces – you will prevent it from slipping and falling to the ground.
- Save the drivers and the user manual for a possible use later.
In cooperation with the service department:
- Check functionality after falling to water or to the ground.
- Check functionality when the cover is broken.
- Send the device back if it does not work in accordance with the user manual.
FREQUENTLY ASKED QUESTIONS FOR MAC
Question: What are the requirements for primary graphics cards to use with the chipsets in the i-tec THUNDERBOLT™ 2 docking station?
Answer: We recommend a Mac with Intel i5 and higher for mostly office work and Intel i7 for playback of one video at a time.
Question: Where can I check the connection of the docking station i-tec THUNDERBOLT™ 2 and other connected peripherals in the Mac?
Answer: After connecting the docking station to the Thunderbolt™ port in the Mac you can check the connection here: About this Mac-System Profile-Hardware-Thunderbolt. You can see the parameters of the Thunderbolt™ port in the Mac and in the docking station. Connection of other devices to the docking station can be checked here:
For GLAN: About this Mac-System Profile-Hardware –Ethernet Cards
For USB: About this Mac-System Profile-Hardware -USB
For HDMI monitor: About this Mac-System Profile-Hardware -Graphics/Monitors
Question: I am using Mac OS X and the audio output is not working.
Answer: Audio output devices for earphones connected to the docking station need to be set / verified here: System Preferences-Sound-Output – select USB Advanced Audio Device.
Most problems with the docking station and the connected peripherals can be solved by disconnecting the Thunderbolt™ cable of the docking station from the Thunderbolt™ port on the Mac and reconnecting it after approximately 10s.
If the package lacks any accessories specified on the packaging, contact us, please, with a request for supplying the missing accessories by e-mail at, do not forget to indicate the delivery address.
DEUTSCH
EINLEITUNG
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Built-in Display Search Display Arrangement Color Resolution: Default for display Scaled 1280 × 800 1152 × 720 1024 × 640 Brightness: ✓ Automatically adjust brightness AirPlay Display: No Devices Detected ✓ Show mirroring options in the menu bar when available Gather Windowstext_image
Color LCD Show All Display Arrangement Color To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display. Mirror Displays AirPlay Mirroring: No Devices Detected ✓ Show mirroring options in the menu bar when available Gather Windows ?text_image
Color LCD Show All Display Arrangement Color To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display. MENU BAR Mirror Displays AirPlay Mirroring: No Devices Detected : ✓ Show mirroring options in the menu bar when available Gather Windows ?text_image
Display Show All Display Arrangement Color To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display. Mirror Displays AirPlay Mirroring: No Devices Detected Show mirroring options in the menu bar when available Gather Windowstext_image
ASUS PB287Q Display Color Resolution: Default for display Scaled 3640 x 2160 3360 x 1890 (low resolution) 3200 x 1600 (low resolution) 3008 x 1692 (low resolution) 2560 x 1440 (low resolution) 2004 x 1295 (low resolution) Rotation: Standard Refresh Rate: 30 Hertz Gather Windows ?
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ASUS PB287Q Display Color Resolution: Default for display Scaled 3840 x 2160 3360 x 1890 (low resolution) 3200 x 1800 (low resolution) 3008 x 1692 (low resolution) 2560 x 1440 (low resolution) 3004 x 1806 (low resolution) Rotation: Standard Refresh Rate: 30 Hertz Gather Windows ?
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ASUS PB287Q Display Color Resolution: Default for display Scaled 3840 x 2160 3360 x 1890 (low resolution) 3200 x 1800 (low resolution) 3008 x 1692 (low resolution) 2560 x 1440 (low resolution) 3304 x 1396 (low resolution) Rotation: Standard Refresh Rate: 30 Hertz Gather Windows ?• Mac Pro (Late 2013)
• iMac (Retina 5K, 27-inch, Late 2014)
