WH-UX12HE8 - Air-conditioner PANASONIC - Free user manual and instructions

Product type	Air-to-water heat pump (reversible air conditioner)
Brand	Panasonic
Model	WH-UX12HE8
Power supply	Single-phase, 220-240 V ~ 50 Hz
Nominal heating capacity	12 kW (estimated)
Nominal cooling capacity	12 kW (estimated)
Indoor unit dimensions (W x H x D)	Approx. 900 x 600 x 350 mm (estimated)
Indoor unit weight	Approx. 40 kg (estimated)
Refrigerant	R32 (estimated)
Main functions	Heating, cooling, domestic hot water production, Turbo mode, Silent mode, Forced backup heating, Weekly scheduling, Forced defrosting
Maintenance and cleaning	Regularly clean the air filters (every 3 months), check the fins, call a professional for annual maintenance
Safety	Remote control lock with PIN code (default 0000), frost protection, automatic stop in case of error
Spare parts and repairability	Spare parts available from Panasonic after-sales service; repairs by authorized technician
General information	88-page user manual available in several languages; quick menu for access to advanced functions

Frequently Asked Questions - WH-UX12HE8 PANASONIC

How to access the quick menu?

After initial settings, use the ▲ ▼ ◀ ▶ buttons to select the menu and press ← to enable/disable the chosen option.

What to do if the screen displays 'Balloon connection is disabled'?

Make sure the domestic hot water tank is connected and that the Balloon connection option is enabled in settings.

How to activate Turbo mode for fast heating or cooling?

In the quick menu, select Turbo Heating and press ←. The mode starts about 1 minute after confirmation.

How to set Silent mode?

Select Silent mode in the quick menu, then choose level 1, 2, or 3 (3 being the quietest). You can also program a silence timer.

How to force backup heating for hot water?

In the quick menu, select Force DHW backup. Note that this option is disabled if Force heating is active.

How to force electric backup heating?

Select Force backup heating in the quick menu. If the system is running, the option will be disabled with the message 'Disabled due to On operation'.

How to schedule weekly heating?

In the quick menu, choose Weekly schedule. You can configure up to 6 programs per day, with time, mode, temperature, and tank temperature.

How to manually defrost frozen pipes?

Select Force defrosting in the quick menu. The screen displays 'Request accepted' once the mode is activated.

How to reset an error code?

Use Error code reset in the quick menu. Make sure all units are stopped before.

How to lock or unlock the remote control?

In the quick menu, select RC Lock and confirm 'Yes'. To unlock, press a button and enter the 4-digit PIN (default 0000). If forgotten, hold ↩, ←, and ▶ for 5 seconds in stop mode to reset the password.

USER MANUAL WH-UX12HE8 PANASONIC

Air-to-Water Heatpump

Front view of a Panasonic air conditioner unit with control panel and side-mounted buttons (no visible text or symbols)

Model No.

Indoor Unit

WH-SDC09H3E8

WH-SDC12H9E8

WH-SDC16H9E8

WH-SXC09H3E8

WH-SXC12H9E8

WH-SXC16H9E8

Outdoor Unit

WH-UD09HE8

WH-UD12HE8

WH-UD16HE8

WH-UX09HE8

WH-UX12HE8

WH-UX16HE8

Quick Menu Guide

Air-to-Water Heatpump

Please read the Operating Instructions thoroughly before using the Quick Menu.

How to use the Quick Menu

After the initial settings have been completed, you can select a quick menu from the following options and edit the setting.

Select each setting and confirm the setting according to the instructions displayed at the bottom of the screen. (The icons refer to each selection key.)

To return to the Main Screen,

Press or ↻.

Note:

- If the system is not connected to the tank (Tank Connection is OFF), the Quick Menu screen will be displayed as right. Make sure the Tank Connection is ON.

Notes on operation icon

Example:

- Operation icon indicate with “............” = OFF

- Operation icon indicate with “——” = ON

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Force DHW

Select this icon to turn the Tank DHW on or off.

Press ← to confirm your selection.

graph TD
    A["Water Tap Symbol"] --> B["Downward Arrow"]
    B --> C["Downward Arrow"]
    C --> D["Downward Arrow"]

- Force DHW is turned off.

- Force DHW is turned on.

Note:

• Force DHW is disabled when Force Heater is turned on.
• When Force DHW is turned off, operation & mode should change back to the previous memorized status.

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Powerful

Select this icon to operate the heating/cooling system powerfully.

Press ← to confirm your selection.

(The powerful operation starts approximately 1 minute after ← is pressed.)

graph TD
    A["Powerful mode is set off."] --> B["The Powerful mode operates for 30 minutes."]
    B --> C["The Powerful mode operates for 60 minutes."]
    C --> D["The Powerful mode operates for 90 minutes."]
    D --> E["Powerful mode is set off."]
    F["Powerful mode is set off."] --> G["The Powerful mode operates for 30 minutes."]
    G --> H["The Powerful mode operates for 60 minutes."]
    H --> I["The Powerful mode operates for 90 minutes."]

Note:

- Powerful is disabled when operation is turned OFF.

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Quiet

Select this icon to operate quietly.

Press ← to confirm your selection.

(The quiet operation starts approximately 1 minute after ← is pressed.)

graph TD
    A["Start"] --> B{Quiet mode is set off.}
    B --> C["↓"]
    C --> D["1/3"]
    D --> E["↓"]
    E --> F["2/3"]
    F --> G["↓"]
    G --> H["3/3"]
    H --> I["↓"]
    I --> J["End"]
    style A fill:#f9f,stroke:#333
    style J fill:#f9f,stroke:#333

graph TD
    A["Do you want to edit Quiet timer pattern?"] --> B{Yes}
    B -->|No| C["Select &quot;Yes&quot;. <br>• Select &quot;Yes&quot; using <► buttons."]
    C --> D["1 6:00 am 2"]
    D --> E["2 8:00 pm 1"]
    E --> F["3 10:00 pm 0"]
    F --> G["Edit\nDelete"]
    G --> H["6 : 00 am"]
    H --> I["Set the hour and minutes."]
    I --> J["Select the level of Quiet."]
    J --> K["Set time is overlapped! \n[→"]Close]

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Force Heater

Select to force the Heater on.

Press ← to confirm your selection.

(The Force Heater mode starts approximately 1 minute after ← is pressed.)

graph TD
    A["●"] --> B["●"]
    C["..."] --> D["●"]
    E["• Force Heater is turned off."] --> F["●"]
    G["• Force Heater is turned on."] --> H["●"]

Note:

- Force Heater is disabled whenever operation is already on and ‘Disabled due to operation ON!’ will be displayed.

Disabled due to

operation ON!

[→]Close

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Weekly Timer

Select this icon to delete (cancel) or change the pre-set Weekly Timer.

Press ← to confirm your selection.

graph TD
    A["+"] --> B["Timer is not ON."]
    B --> C["+7"]
    C --> D["After 1 sec delay."]
    E["+"] --> F["Timer is set."]
    F --> D

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    C --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F["All 6 patterns are not set! Do you want to edit?"]
    F --> G{Yes}
    G -->|Yes| H["← No"]
    G -->|No| I["End"]

Select "Yes".

- If you select "No", the screen will return to the Main Screen.

- Timer setup: Select Timer setup to edit the Weekly Timer.

- Timer copy: Select to copy a timer setting.

[Example of a Timer setup]

Select the day(s) which you wish to edit using ▲▼ buttons.

If all 6 patterns are not preset, this screen will be displayed.

① Select pattern “1” \~ “6”.
② Set the hour and minutes of the Timer.
③ Select ON/OFF of the Timer.
④ Select the operation mode.

⑤ Set the temperature for both Zone 1 and 2 (if your system has the 2-Zone setting).

Saturday: Pattern 1: Set Temp

⑥ Set the Tank temperature.

Note:

• Timer is disabled when Force Heater is turned on or Heat-Cool SW is enabled.
• If you have preset the Weekly Timer on 2 zones, you must repeat the same procedure with Zone 2.

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Force Defrost

Select to defrost the frozen pipes.

Press ← to confirm your selection.

(When the mode is accepted, below screen will be displayed.)

Request accepted!

[→] Close

graph TD
    A["Start"] --> B{Next Step}
    B --> C["End"]

Error Reset

Select to restore the previous settings when error has occurred.

Press ← to confirm your selection.

(When the mode has been accepted, below screen will be displayed.)

Request accepted!

[→] Close

- Make sure all units are turned off before selecting this mode which restores the whole system to the previous settings.

Simple icon of a padlock inside a rounded square frame (no text or symbols)

R/C Lock

Select to lock the Remote Controller.

Press ← to confirm your selection.

(When the mode has been accepted, below screen will be displayed.)

Do you want to lock remote control?

Yes

No

Select "Yes".

(The Main Screen will be locked.)

- If "No" is selected, the screen will return to the Main Screen.

To unlock the Remote Controller Press any key.

(When the mode has been accepted, below screen will be displayed.)

Enter any 4 digits of number (if the number is correct, the screen will be unlocked).

To reset forgotten password (under operation OFF screen) Press ↩, ← and ▶ continuously for 5 seconds.

(When the mode has been accepted, below screen will be displayed.)

graph TD
    A["Reset password"] --> B["Reset"]
    B --> C["↓"]

Select "Reset".

1. Password is reset to 0000
2. Remote control is unlocked

(The screen will be off after 3 seconds.)

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ACS forzado

graph TD
    A["Input"] --> B["Water Inlet"]
    B --> C["Filter"]
    C --> D["Outlet"]
    style A stroke:#000,stroke-width:2px
    style D stroke:#000,stroke-width:2px

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Potente

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Silencioso

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Resistencia forzada

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Temporiz. semanal

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Bloquear panel de control

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ACS forzato

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Powerful

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Modalità silenziosa

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Resistenza forzata

graph TD
    A["Solar Panel"] --> B["Ground Station"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Simple icon showing a clock and two overlapping documents (no text or symbols)

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Sbrinamento forzato

graph TD
    A["Ripristino password"] --> B["Reset"]
    B --> C["↓"]

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Forceren warmtapwater

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Extra vermogen

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Stil

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Forceren verwarming

graph TD
    A["Solar Panel"] --> B["Ground Station"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Disabled due to operation ON!

[→]Close

Simple icon showing a clock and two overlapping documents (no text or symbols)

Week-timer

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    C --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F["All 6 patterns are not set! Do you want to edit?"]
    F --> G{Yes}
    G -->|Yes| H["← No"]
    G -->|No| I["End"]

Selecteer "Yes".

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Forceren ontdooien

Selecteer "Yes".

graph TD
    A["Reset password"] --> B["1. Password is reset to 0000\n2. Remote control is unlocked"]
    B --> C["Reset"]

Selecteer "Reset".

Pure mechanical diagram showing a downward arrow and a bracket-like structure without any text or symbols

Wymuszenie c.w.u.

graph TD
    A["Water Input"] --> B["Refrigeration"]
    B --> C["Filter"]
    C --> D["Outlet"]
    style A stroke:#000,stroke-width:2px
    style D stroke:#000,stroke-width:2px

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Tryb intensywny

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Praca cicha

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Wymuszenie grzałki

graph TD
    A["Process 1"] --> B["Process 2"]
    B --> C["Output"]

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graph TD
    A["Reset"] --> B["↓"]

1. Reset hasta do 0000

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graph TD
    A["Top pipe"] --> B["Downward arrow"]
    B --> C["Left pipe"]
    C --> D["Right pipe"]
    style A fill:#f9f,stroke:#333
    style D fill:#bbf,stroke:#333

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Ισχυρό

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Αθόρυβο

graph TD
    A["Do you want to edit Quiet timer pattern?"] --> B{Yes}
    B -->|No| C["Pattern Time Level"]
    C --> D["6:00 am 2"]
    D --> E["8:00 pm 1"]
    E --> F["10:00 pm 0"]
    F --> G["Edit Delete"]
    G --> H["6:00 am"]
    H --> I["1"]
    I --> J["Set time is overlapped! [→"]Close]

Simple icon showing a windmill and a sun, no text or symbols present

Disabled due to operation ON!

[→]Close

Simple icon showing a clock and two overlapping documents (no text or symbols)

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    C --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F{All 6 patterns are not set! Do you want to edit?}
    F -->|Yes| G["Yes"]
    F -->|No| H["No"]

Επιλέξτε "Yes".

Saturday: Pattern 1: Set Temp

Zone1	☀️	Zone2	☀️	☀️
ON	25 °C	ON	25 °C	45 °C

Σημείωση:

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Simple black arrow pointing left with a dot, enclosed in a gray rounded square frame (no text or symbols)

Do you want to lock remote control?

No

Επιλέξτε "Yes".

1. Password is reset to 0000
2. Remote control is unlocked

Pure diagram of a mechanical or architectural component with no text, numbers, or symbols

Vynutit TUV

Touto ikonou zapnete/vypnete nádrž TUV.

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Výkonný

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Tichý režim

Simple icon showing a tree and sun, no text or symbols present

Vynutit ohřívač

Týdenní časovač

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Vynutit odmražení

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Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Chauffage Turbo

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Mode silencieux

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Prog. hebdo

Remarque :

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Forcer le dégivrage

Simple black arrow pointing left inside a rounded square frame (no text or symbols)

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graph TD
    A["Water Flow"] --> B{Water Level}
    B --> C["Flow to Top"]
    B --> D["Flow to Bottom"]
    C --> E["Water Outlet"]
    D --> F["Water Outlet"]

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Leistungsbetrieb

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Flüsterbetrieb

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Not- Heizbetrieb

Wochentimer

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Pure mechanical diagram showing a pipe with a downward arrow and a bracket (no text or symbols)

Zorlu DHW

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Güçlü

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Sessiz

Not:

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Zorlu Isitici

Disabled due to operation ON!

[→]Close

Simple icon showing a clock and two overlapping documents (no text or symbols)

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    D --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F["All 6 patterns are not set! Do you want to edit?"]
    F --> G{Yes}
    G -->|Yes| H["← No"]
    G -->|No| I["End"]

"Yes" i seçin.

Pixelated abstract flower-like symbol inside a rounded square frame (no text or symbols)

Zorlu Buz Çözme

Do you want to lock remote control?

No

"Yes" i seçin.

1. Password is reset to 0000

2.Remote control is unlocked

Pure diagram of a mechanical or architectural component with no text, numbers, or symbols

Tvinga VV

graph TD
    A["Top Drain"] --> B["Downward Outlet"]
    B --> C["Bottom Drain"]

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Kraftfull

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Tyst läge

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Tvinga värmare

VeckoTimer

Simple line drawing of a flower with petals and stem, enclosed in a square frame (no text or symbols)

Tvinga avfrostning

Simple diagram with a dot and arrow inside a rectangular frame (no text or symbols)

Felåterställning

Pure mechanical diagram showing a pipe with a downward arrow and a bracket (no text or symbols)

Tvungen DHW

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Kraftig

Velg dette symbolet for å la varme-/kjølesystemet gå ved full effekt.

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Stille

Velg dette symbolet for stille drift.

graph TD
    A["Source"] --> B["Output Source"]
    C["Source"] --> D["Output Source"]

Uketimer

① Velg mønster "1" \~ "6".
② Still inn time og minutter for Timer.
③ Velg PÅ/AV for Timer.
④ Velg driftsmodus.

• Velg modus med ▲▼ -knappene.

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Tvungen avising

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Pakota DHW

Simple line drawing of a flexed arm inside a rounded square frame (no text or symbols)

Powerful

Abstract pixelated line drawing with no text or symbols

Quiet

Huomautus:

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Pakota lämmitin

graph TD
    A["Source"] --> B["Output Source"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Disabled due to operation ON!

[→]Close

Simple icon showing a clock and two overlapping documents (no text or symbols)

Viikkoajastin

graph TD
    A["Do you want to edit Weekly timer pattern?"] --> B{Yes}
    B -->|Yes| C["Timer setup"]
    B -->|No| D["Timer copy"]
    D --> E["Sun Mon Tue Wed Thu Fri Sat"]
    E --> F["All 6 patterns are not set! Do you want to edit?"]
    F --> G{Yes}
    G -->|Yes| H["No"]
    G -->|No| I["End"]

Simple line drawing of a flower with petals and stem, enclosed in a rounded square frame (no text or symbols)

Pakota sulatus

Pixelated icon of a padlock inside a rounded square frame (no text or symbols)

R/C-lukko

Do you want to lock remote control?

No

1. Password is reset to 0000
2. Remote control is unlocked

Valitse "Reset".

Pure mechanical diagram showing a lever and shaft assembly without any text or symbols

Tving DHW

graph TD
    A["Water Input"] --> B["Refrigeration"]
    B --> C["Filter"]
    C --> D["Outlet"]
    style A stroke:#000,stroke-width:2px
    style D stroke:#000,stroke-width:2px

Pixelated abstract shape resembling a stylized arm or muscle, enclosed in a rounded square frame (no text or symbols)

Kraftig

Abstract pixelated line drawing with no text or symbols

Lydsvag

Vælg dette ikon for at stille drift.

Simple icon showing a tree and sun, no text or symbols present

Simple icon showing a clock and two overlapping documents (no text or symbols)

Ugentlig timer

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Kraftig optøning

© Panasonic Corporation 2016

Printed in Malaysia

Country	Hotline Phone Number
Hungary	[phone]
Netherlands	[phone]
Norway	[phone]
Poland	[phone]
Spain	[phone]
Sweden	[phone]
Switzerland	0800 - 001074
UK/Ireland	[phone]

Authorised representative in EU

Panasonic Testing Centre

Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, Germany

AEEE Compliance with Turkey Regulations