Q: How to perform self-cleaning on the ice maker KB14?

To start the self-cleaning of your H.KOENIG KB14 ice maker, follow this procedure: Press the SELECT button for 3 seconds to activate the automatic cleaning cycle The pump dispenses water for about 30 seconds , then the tank drains it This cycle repeats for 5 complete cycles automatically During the entire operation, the indicator lights S and L blink alternately to indicate that cleaning is in progress Once finished, the machine returns to standby mode Remove the drain plug located under the tank to drain the residual water Additional maintenance: In addition to automatic cleaning, regularly clean the tank filter with a brush and drinking water to prevent blockage due to scale and maintain the quality of the ice cubes.

Q: Is it normal for engine lubricant to leak and contaminate the blade and ice cream?

This is not normal and it is a serious issue . You are describing a leak of lubricant from the motor block, which is a sign of a defect (worn seal, crack, or faulty assembly). Immediate Risks The motor grease is non-food grade and contaminates your preparation You must not consume the contaminated cream/sorbet This leak indicates an imminent motor failure Actions to Take Immediately stop the device and unplug it Completely empty the bowl and dispose of the contaminated preparation Clean the blade, bowl, and motor block with a damp cloth (water + mild soap) according to the maintenance instructions in the manual Do not attempt to repair it yourself - the manual states that only a certified technician can service the motor Contact H.Koenig Customer Service: sav.hkoenig.com According to the manual Your device should never be submerged and the motor block should never be placed in the dishwasher. In case of visible damage or leakage , use must stop immediately. The device must be inspected by a technician before any further use. Spare parts (complete motor block if necessary) are available on the customer service website.

Q: How to perform the automatic cleaning cycle of the KUB14 ice maker?

Automatic cleaning cycle: Plug in the device Press the START/PAUSE button to turn on the machine Press and hold START/PAUSE for 2 seconds (long press) The machine enters cleaning mode - the four indicators blink alternately Do not unplug the device during the entire cleaning process At the end, the device automatically goes into standby mode Additional manual cleaning: For regular maintenance, unplug the device and clean: The inside of the machine The ice collection bin The water reservoir Use a diluted solution of water and vinegar, then rinse thoroughly before restarting the machine.

Q: Where is the filter of the KUB14 ice maker located?

The filter is located in the water reservoir of your ice maker. It is a filter grid integrated into the reservoir. How to access it Remove the ice tray Remove the filter cover from the water reservoir Clean the filter cover with clean water using a brush (this prevents the water inlet from being blocked by limescale) Put everything back in place It is recommended to regularly clean this filter depending on your usage. A clogged filter can prevent the machine from functioning normally.

Q: Where is the water reservoir of the KUB14 ice maker?

The water reservoir is located inside your H.KOENIG KUB14 ice maker. Here’s how to access it and use it correctly: How to access the reservoir Open the lid located above the machine Remove the ice collection tray You now have access to the water reservoir Technical information Capacity : 1.0 liter Maximum level : do not exceed the MAX line marked on the reservoir Type of water : fill only with drinking water or spring water (no demineralized water) Maintenance and upkeep Change the water in the reservoir at least once a day to ensure the cleanliness of the ice Regularly clean the water reservoir Clean the screen filter of the reservoir with a soft brush and clear water A light indicator “ADD WATER” will automatically turn on if the water level is too low

Q: What does the water light mean on the KUB14 ice maker?

The ADD WATER light indicates that the water level in the reservoir is insufficient to make ice cubes. How to resolve the issue: Fill the reservoir with drinking water or spring water up to the MAX line (capacity: 1.0 liter) Press the START/PAUSE button to restart the machine Important: Do not use demineralized, distilled, or pure water - this would damage your machine. Only use spring water or drinking water. To maintain good ice production, change the water in the reservoir at least once a day and regularly clean the filter screen to prevent limescale buildup.

Q: What is the maximum operating temperature of the DSH520 dehumidifier?

The maximum operating temperature of the H.KOENIG DSH520 dehumidifier is 32°C . The device operates optimally within a range of 5°C to 32°C . If the ambient temperature exceeds 32°C, the start of the dehumidification cycle will be blocked by an automatic protection. For maximum dehumidification performance, the optimal operating temperature is between 16°C and 32°C . For your information, the dehumidification capacity of 20 L/day is rated under specific conditions: 30°C with 80% relative humidity.

Q: How to set the temperature in dehumidification mode on the H.KOENIG KOL7812?

Setting the temperature in DEHUM (dehumidification) mode is very simple with the two control buttons on the front panel: Up Button (D) : press it to increase the temperature Down Button (E) : press it to decrease the temperature The recommended operating temperature range for this device is 8 °C to 35 °C . You can switch between Fahrenheit and Celsius displays by pressing the Up and Down buttons simultaneously if you prefer one unit over the other. In dehumidification mode, you can thus adjust the target temperature to your liking to optimize the comfort of your room.

Q: In what order should I put the water and the keg in the H.KOENIG BW1880?

Yes, you must always fill the water reservoir before inserting the keg . Here is the correct order: Make sure the drain switch is set to OFF Pour 800 ml of clear water into the reservoir Once the water is in place, you can then insert the keg (compatible 5L universal kegs or 5L Heineken kegs) The system cooling usually takes 19 to 21 hours . For the best result, it is recommended to chill the keg for 12 hours before installing it in the device. To empty the water from the reservoir, open the drain by pulling the tap 90 degrees towards the drip tray.

Question 1

How to perform self-cleaning on the ice maker KB14?

Accepted Answer

To start the self-cleaning of your H.KOENIG KB14 ice maker, follow this procedure:

Press the SELECT button for 3 seconds to activate the automatic cleaning cycle
The pump dispenses water for about 30 seconds, then the tank drains it
This cycle repeats for 5 complete cycles automatically
During the entire operation, the indicator lights S and L blink alternately to indicate that cleaning is in progress
Once finished, the machine returns to standby mode
Remove the drain plug located under the tank to drain the residual water

Additional maintenance: In addition to automatic cleaning, regularly clean the tank filter with a brush and drinking water to prevent blockage due to scale and maintain the quality of the ice cubes.

Question 2

Is it normal for engine lubricant to leak and contaminate the blade and ice cream?

Accepted Answer

This is not normal and it is a serious issue. You are describing a leak of lubricant from the motor block, which is a sign of a defect (worn seal, crack, or faulty assembly).

Immediate Risks

The motor grease is non-food grade and contaminates your preparation
You must not consume the contaminated cream/sorbet
This leak indicates an imminent motor failure

Actions to Take

Immediately stop the device and unplug it
Completely empty the bowl and dispose of the contaminated preparation
Clean the blade, bowl, and motor block with a damp cloth (water + mild soap) according to the maintenance instructions in the manual
Do not attempt to repair it yourself - the manual states that only a certified technician can service the motor
Contact H.Koenig Customer Service: sav.hkoenig.com

According to the manual

Your device should never be submerged and the motor block should never be placed in the dishwasher. In case of visible damage or leakage, use must stop immediately. The device must be inspected by a technician before any further use. Spare parts (complete motor block if necessary) are available on the customer service website.

Question 3

The water is not being drawn by the ice maker

Accepted Answer

This problem is usually due to an air blockage in the pumping system. Here’s how to resolve it:

1. Purge the pump (most common solution)

If the machine has been unused for a while, it may not be able to pump enough water due to an air blockage. Press the START/PAUSE button several times to purge the pump and restart the system.

2. Check the water level

Open the tank and check that the water reaches the MAX mark. The device has an ADD WATER indicator that lights up if the level is insufficient. If the water is too low, fill the tank up to the MAX line.

3. Clean the screen filter

The screen filter in the water tank may be clogged with scale or impurities. Proceed as follows:

Remove the filter from the tank
Clean it with clear water using a soft brush
Reinstall it properly

4. Drain excess water

If the level exceeds the MAX position, open the lower drain plug to release the excess. An overflow can prevent the system from functioning normally.

5. Wait before restarting

If you have performed a cleaning or draining, let it rest for 2-3 minutes before pressing START/PAUSE again.

If after these steps the water is still not being drawn, the pump may be damaged. Contact H.Koenig customer service at +33 1 64 67 00 05 or visit https://sav.hkoenig.com.

Question 4

How to perform the automatic cleaning cycle of the KUB14 ice maker?

Accepted Answer

Automatic cleaning cycle:

Plug in the device
Press the START/PAUSE button to turn on the machine
Press and hold START/PAUSE for 2 seconds (long press)
The machine enters cleaning mode - the four indicators blink alternately
Do not unplug the device during the entire cleaning process
At the end, the device automatically goes into standby mode

Additional manual cleaning:

For regular maintenance, unplug the device and clean:

The inside of the machine
The ice collection bin
The water reservoir

Use a diluted solution of water and vinegar, then rinse thoroughly before restarting the machine.

Question 5

Where is the filter of the KUB14 ice maker located?

Accepted Answer

The filter is located in the water reservoir of your ice maker. It is a filter grid integrated into the reservoir.

How to access it

Remove the ice tray
Remove the filter cover from the water reservoir
Clean the filter cover with clean water using a brush (this prevents the water inlet from being blocked by limescale)
Put everything back in place

It is recommended to regularly clean this filter depending on your usage. A clogged filter can prevent the machine from functioning normally.

Question 6

Where is the water reservoir of the KUB14 ice maker?

Accepted Answer

The water reservoir is located inside your H.KOENIG KUB14 ice maker. Here’s how to access it and use it correctly:

How to access the reservoir

Open the lid located above the machine
Remove the ice collection tray
You now have access to the water reservoir

Technical information

Capacity: 1.0 liter
Maximum level: do not exceed the MAX line marked on the reservoir
Type of water: fill only with drinking water or spring water (no demineralized water)

Maintenance and upkeep

Change the water in the reservoir at least once a day to ensure the cleanliness of the ice
Regularly clean the water reservoir
Clean the screen filter of the reservoir with a soft brush and clear water
A light indicator “ADD WATER” will automatically turn on if the water level is too low

Question 7

What does the water light mean on the KUB14 ice maker?

Accepted Answer

The ADD WATER light indicates that the water level in the reservoir is insufficient to make ice cubes.

How to resolve the issue:

Fill the reservoir with drinking water or spring water up to the MAX line (capacity: 1.0 liter)
Press the START/PAUSE button to restart the machine

Important: Do not use demineralized, distilled, or pure water - this would damage your machine. Only use spring water or drinking water.

To maintain good ice production, change the water in the reservoir at least once a day and regularly clean the filter screen to prevent limescale buildup.

Question 8

What is the maximum operating temperature of the DSH520 dehumidifier?

Accepted Answer

The maximum operating temperature of the H.KOENIG DSH520 dehumidifier is 32°C. The device operates optimally within a range of 5°C to 32°C.

If the ambient temperature exceeds 32°C, the start of the dehumidification cycle will be blocked by an automatic protection. For maximum dehumidification performance, the optimal operating temperature is between 16°C and 32°C.

For your information, the dehumidification capacity of 20 L/day is rated under specific conditions: 30°C with 80% relative humidity.

Question 9

How to set the temperature in dehumidification mode on the H.KOENIG KOL7812?

Accepted Answer

Setting the temperature in DEHUM (dehumidification) mode is very simple with the two control buttons on the front panel:

Up Button (D): press it to increase the temperature
Down Button (E): press it to decrease the temperature

The recommended operating temperature range for this device is 8 °C to 35 °C. You can switch between Fahrenheit and Celsius displays by pressing the Up and Down buttons simultaneously if you prefer one unit over the other.

In dehumidification mode, you can thus adjust the target temperature to your liking to optimize the comfort of your room.

Question 10

In what order should I put the water and the keg in the H.KOENIG BW1880?

Accepted Answer

Yes, you must always fill the water reservoir before inserting the keg. Here is the correct order:

Make sure the drain switch is set to OFF
Pour 800 ml of clear water into the reservoir
Once the water is in place, you can then insert the keg (compatible 5L universal kegs or 5L Heineken kegs)

The system cooling usually takes 19 to 21 hours. For the best result, it is recommended to chill the keg for 12 hours before installing it in the device.

To empty the water from the reservoir, open the drain by pulling the tap 90 degrees towards the drip tray.

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