Q: How to descale the Caffitaly Volta S36?

Descaling procedure for the Caffitaly Volta S36 When to do it: The machine will automatically indicate when to do it when the D light flashes yellow accompanied by 3 beeps. What you need: A bottle of Caffitaly System descaler (specific to this brand) About 500 ml of fresh water Step-by-step procedure: Turn off the machine and empty the tanks and collection containers Remove the water tank Mix a bottle of descaler with about 500 ml of water Pour the solution into the tank and reinsert it Turn on the machine - it will dispense the solution in 5 doses over about 20 minutes At the end of the descaling cycle, empty the tank Fill the tank with only fresh water Start the rinsing cycle: the machine will dispense 2 doses of water with a one-minute interval Important: Never use vinegar or other products - only use the Caffitaly System descaler to avoid damaging the machine.

Q: The A, B, and C buttons on my Caffitaly Volta S36 are unresponsive - what should I do?

If the A (Espresso), B (Long coffee), and C (Filter coffee) buttons are unresponsive on your Caffitaly Volta S36, here are the solutions to try in order: 1. Check the water reservoir The machine will not respond to the buttons if the water reservoir (capacity 0.7 liters) is empty. Fill it with fresh water and wait a few seconds - the buttons should become active again. 2. Check the power supply Ensure that the machine is properly plugged in and turned on. Also, check that the power cord is not damaged. 3. Reactivation after automatic shutdown The Volta S36 automatically shuts down after 10 minutes of inactivity to save energy. The A, B, and C buttons turn off and become unresponsive. Press any button once to reactivate the machine. 4. Multifunction indicator (D) Observe the multifunction indicator on the machine: Solid Red : empty reservoir or heating problem - fill with water and try again Flashing Yellow : descaling needed - perform a descaling cycle Solid Green : machine ready, buttons should respond normally 5. Reset test Completely turn off the machine (press for one or two seconds to turn it off), wait 30 seconds, then turn it back on and wait for the D indicator to turn solid green before pressing the buttons. 6. If the problem persists If after these steps the A, B, and C buttons remain unresponsive, this indicates an internal electronic or mechanical problem. Contact an authorized Caffitaly service center for repair.

Q: How to adjust the height of the drip tray on the Caffitaly Ambra S18?

The Caffitaly Ambra S18 features a height-adjustable drip tray that accommodates different cup sizes. This adjustment is made simply by repositioning the tray and its grid on two notches located at different heights on the machine. Default position: The machine is delivered configured for large cups (low position), with the drip tray at the bottom. This setup allows you to place your cup directly under the coffee dispensing nozzle. To adjust for small cups (espresso/long): Lift the drip tray and its grid (this is the removable part that collects the coffee) Secure them firmly in the two upper holes of the machine (the notches located higher up) Place your small cup or espresso cup directly under the coffee dispensing nozzle To return to large cups: simply replace the tray to its original position at the bottom of the machine. This feature allows you to use the same Ambra S18 to serve both small espresso cups (about 75-100 ml) and standard cups (up to 250 ml), depending on your needs, without any electronic settings required. Only the physical repositioning of the tray changes. Regularly clean the drip tray and grid (instructions in the daily cleaning section of the manual) to maintain proper functioning.

Q: What is the water tank capacity and the water supply features?

Water Tank Capacity The Caffitaly S9001 machine has a water tank capacity of 1.2 liters , allowing you to prepare several cups before needing to refill it. Water Supply This machine can operate in two modes: Tank Mode : directly fill the removable 1.2-liter tank Direct Connection Mode : the machine can be connected to a permanent water line (tap). In this case, simply open the tap located in front of the tank. The tank will automatically refill when the machine is started. This dual supply makes the Caffitaly S9001 very flexible, whether you prefer a mobile setup or a permanent connection to your water circuit.

Question 1

How to descale the Caffitaly Volta S36?

Accepted Answer

Descaling procedure for the Caffitaly Volta S36

When to do it: The machine will automatically indicate when to do it when the D light flashes yellow accompanied by 3 beeps.

What you need:

A bottle of Caffitaly System descaler (specific to this brand)
About 500 ml of fresh water

Step-by-step procedure:

Turn off the machine and empty the tanks and collection containers
Remove the water tank
Mix a bottle of descaler with about 500 ml of water
Pour the solution into the tank and reinsert it
Turn on the machine - it will dispense the solution in 5 doses over about 20 minutes
At the end of the descaling cycle, empty the tank
Fill the tank with only fresh water
Start the rinsing cycle: the machine will dispense 2 doses of water with a one-minute interval

Important: Never use vinegar or other products - only use the Caffitaly System descaler to avoid damaging the machine.

Question 2

The A, B, and C buttons on my Caffitaly Volta S36 are unresponsive - what should I do?

Accepted Answer

If the A (Espresso), B (Long coffee), and C (Filter coffee) buttons are unresponsive on your Caffitaly Volta S36, here are the solutions to try in order:

1. Check the water reservoir

The machine will not respond to the buttons if the water reservoir (capacity 0.7 liters) is empty. Fill it with fresh water and wait a few seconds - the buttons should become active again.

2. Check the power supply

Ensure that the machine is properly plugged in and turned on. Also, check that the power cord is not damaged.

3. Reactivation after automatic shutdown

The Volta S36 automatically shuts down after 10 minutes of inactivity to save energy. The A, B, and C buttons turn off and become unresponsive. Press any button once to reactivate the machine.

4. Multifunction indicator (D)

Observe the multifunction indicator on the machine:

Solid Red: empty reservoir or heating problem - fill with water and try again
Flashing Yellow: descaling needed - perform a descaling cycle
Solid Green: machine ready, buttons should respond normally

5. Reset test

Completely turn off the machine (press for one or two seconds to turn it off), wait 30 seconds, then turn it back on and wait for the D indicator to turn solid green before pressing the buttons.

6. If the problem persists

If after these steps the A, B, and C buttons remain unresponsive, this indicates an internal electronic or mechanical problem. Contact an authorized Caffitaly service center for repair.

Question 3

Why is my Volta S36 not dispensing coffee?

Accepted Answer

If your Volta S36 is not dispensing coffee, here are the points to check in order:

1. Check the water tank

Make sure the tank (0.7 L) is sufficiently filled with fresh water. If the D light (multifunction indicator) lights up in red, the tank is empty. Fill it up and wait a few seconds for the hydraulic circuit to reset.

2. Check the used capsule container

The M container can hold up to 8 capsules only. If this container is full, the G lever cannot close completely and dispensing stops. Empty the N drip tray and the M container completely.

3. Check the programming

The amount of coffee can be programmed between 20 and 250 ml. If you have programmed a very small amount, the dispensing may seem nonexistent. To reprogram: press and hold the button (A, B, or C depending on your choice) until two beeps, then release at the desired amount.

4. Check the multifunction indicator

Observe the color of the D indicator:

Red = tank empty
Yellow = descaling needed (smart cycle activated)
Green = machine ready

5. Cleaning and descaling

If the indicator is yellow, a descaling cycle is in progress. Use only the Caffitaly System descaler (do not use vinegar). Follow the cycle to the end.

If after these checks the machine still does not dispense, ensure you are using compatible Caffitaly capsules and that the capsule holder is properly closed via the G lever.

Question 4

How to adjust the height of the drip tray on the Caffitaly Ambra S18?

Accepted Answer

The Caffitaly Ambra S18 features a height-adjustable drip tray that accommodates different cup sizes. This adjustment is made simply by repositioning the tray and its grid on two notches located at different heights on the machine.

Default position: The machine is delivered configured for large cups (low position), with the drip tray at the bottom. This setup allows you to place your cup directly under the coffee dispensing nozzle.

To adjust for small cups (espresso/long):

Lift the drip tray and its grid (this is the removable part that collects the coffee)
Secure them firmly in the two upper holes of the machine (the notches located higher up)
Place your small cup or espresso cup directly under the coffee dispensing nozzle

To return to large cups: simply replace the tray to its original position at the bottom of the machine.

This feature allows you to use the same Ambra S18 to serve both small espresso cups (about 75-100 ml) and standard cups (up to 250 ml), depending on your needs, without any electronic settings required. Only the physical repositioning of the tray changes. Regularly clean the drip tray and grid (instructions in the daily cleaning section of the manual) to maintain proper functioning.

Question 5

What is the water tank capacity and the water supply features?

Accepted Answer

Water Tank Capacity

The Caffitaly S9001 machine has a water tank capacity of 1.2 liters, allowing you to prepare several cups before needing to refill it.

Water Supply

This machine can operate in two modes:

Tank Mode: directly fill the removable 1.2-liter tank
Direct Connection Mode: the machine can be connected to a permanent water line (tap). In this case, simply open the tap located in front of the tank. The tank will automatically refill when the machine is started.

This dual supply makes the Caffitaly S9001 very flexible, whether you prefer a mobile setup or a permanent connection to your water circuit.

Question 6

How to descale the Caffitaly Ambra S18 coffee machine?

Accepted Answer

Descaling your Caffitaly Ambra S18 coffee machine is essential to maintain its performance and longevity. The machine automatically signals when descaling is necessary: when the “Multifunction” light blinks yellow and the device emits 3 beeps. For this operation, you must use the Caffitaly System descaler, specially formulated to respect the technical characteristics of your machine. Do not use vinegar, as it could damage it.

Before you begin, turn off the machine by pressing the main switch. Carefully empty and rinse the used capsule holder and the drip tray. Then remove the water tank and empty it completely. Prepare the descaling solution by mixing the contents of a bottle of Caffitaly System descaler with about 750 ml of water (for a total of 1 liter) and pour this mixture into the tank.

Before starting the cycle, ensure that the opening handle is fully lowered and that there is no capsule inside the housing. Remove the drip tray and place a container of at least 500 ml under the dispensing nozzle to collect the used solution. Simultaneously press the A and B buttons while turning on the machine via the main switch. The B button should light up and the “Multifunction” light should blink alternately in yellow and red.

Press the B button to start the automatic descaling cycle. The machine will dispense the solution at regular intervals for about 25 minutes (5 distributions spaced 4 minutes apart). During this phase, do not touch any buttons and let the device operate. If the container fills up, empty it. When the first phase is complete, the B button lights up and a beep sounds to indicate that the water tank is empty.

Carefully empty and rinse the water tank, then refill it with fresh still water. Replace the used capsule holder and the drip tray. Press the B button to start the rinsing cycle, which will dispense about 500 ml of water through the circuit. Once this cycle is complete, the machine emits a beep and the A-B-C buttons blink: the device is in heating phase.

After heating, when all A-B-C buttons light up steadily and 2 beeps sound, your Caffitaly Ambra S18 machine is ready for use. Complete the operation by emptying and rinsing the water tank one last time, then refill it with fresh water. Also empty and rinse the used capsule holder before putting all the elements back in place. Important: do not turn off the machine and do not open the handle during the entire descaling process, and ensure that someone remains present throughout the operation.

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