50 HELIUM PLUS - Smartphone ARCHOS - Free user manual and instructions

Find the device manual for free 50 HELIUM PLUS ARCHOS in PDF.

ARCHOS 50 HELIUM PLUS - Smartphone
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Product type Smartphone
Brand ARCHOS
Model 50 Helium Plus
Dimensions (H x W x D) 143 x 71 x 8.5 mm (estimated)
Weight 150 g (estimated)
Screen 5 inches, capacitive touch
Compatible networks 4G / 3G / 2G
Connectivity WiFi 802.11 b/g/n, Bluetooth 4.0 (estimated), Micro-USB, headphone jack
Front camera Yes (details not provided)
Rear camera Yes with LED flash
Operating system Android (specific version not indicated)
Memory micro-SD card (dedicated slot), capacity not specified
Battery Removable rechargeable battery, charger included
Power supply Mains charger via Micro-USB port
Box contents Smartphone, battery, headset kit, USB cable, charger, quick start guide, warranty guide
Maintenance and cleaning Clean with a soft, dry cloth. Do not use chemical products.
Safety PIN code for SIM card, PUK code provided by operator in case of block
Spare parts and repairability Removable battery, SIM and micro-SD accessible under the cover. Other parts not specified.
General information Dual SIM smartphone (slot 1: 4G/3G/2G, slot 2: 2G). Built-in speaker and microphone.

Frequently Asked Questions - 50 HELIUM PLUS ARCHOS

How to insert the SIM card and memory card?
Remove the back cover using the notch. Insert the SIM card into slot 1 (4G/3G/2G) or slot 2 (2G) and the micro-SD card into slot 3. Refer to the diagram to avoid damaging the cards.
How to turn on the phone for the first time?
Plug in the charger and let the battery charge fully. Press and hold the ON/OFF button to turn on the device. Follow the startup wizard to set up your phone.
How to activate mobile data?
Pull down the status bar, tap it again to access quick settings. Go to Settings > Wireless & networks > Data usage, then turn on the Mobile data switch.
How to connect to a WiFi network?
Pull down the status bar, tap it again, then select the WiFi icon. Choose your network from the list, enter the password if necessary.
How to add a Google account?
Go to Settings > Accounts > Add account. Select Google and follow the on-screen instructions to sign in or create an account.
What to do if the phone does not turn on?
Remove the battery, wait a few seconds, then reinsert it. Plug in the charger and check that the battery is properly installed.
How to unlock the SIM card if the PIN code is incorrect?
Contact your network operator to obtain the PUK code. Enter this code on the SIM lock screen to unlock it.
How to set up the 4G connection?
Go to Settings > Wireless & networks > More > Mobile networks. Select Network operators for automatic selection, or Access point names to manually enter parameters provided by your operator.
How to sync my contacts with Google?
Make sure you have added a Google account. Go to Settings > Accounts > Google, select your account, then check the items to sync. Tap Sync now.
Can I use a micro-SD card?
Yes, slot 3 is dedicated for a micro-SD card. Insert it after removing the back cover, without forcing.

User questions about 50 HELIUM PLUS ARCHOS

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Download the instructions for your Smartphone in PDF format for free! Find your manual 50 HELIUM PLUS - ARCHOS and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. 50 HELIUM PLUS by ARCHOS.

USER MANUAL 50 HELIUM PLUS ARCHOS

Description of the phone. 3

Getting started. 6

Mobile data & WiFi connection. 10

Google account & Contacts. 12

Hints & tips with AndroidTM 14

Troubleshooting. 16

For more information, please consult the FAQs on www.archos.com.

Make sure to read them before considering any product return. As we are often updating and improving our products, your device's software may have a slightly different appearance or modified functionality than presented in this Quick Start Guide.

Consult the declaration of conformity on http://www.archos.com/gb-en/support/support-and-technical/downloads.html

Package Contents

Check your product box for the following items:

  • ARCHOS 50 Helium Plus
  • Battery
  • Headset
  • USB cable
  • Charger
  • Quick start guide Warranty Legal & Safety notices

The items supplied with your device and available accessories may vary depending on your region or service provider.

The supplied items are designed only for your device and may not be compatible with other devices.

Unapproved accessories may cause your device to malfunction.

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Description of the phone

① Headset jack ② Micro-USB port ③ Front camera ④ Phone speaker ⑤ Light sensor ⑥ Recent apps ⑦ Home/Google NOW ⑧ Back

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Description of the phone

⑨ Camera ⑩ Flash light ⑪ ON/OFF button ⑫ Volume buttons ⑬ Loudspeaker ⑭ Microphone

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Getting started

Assembling

After you have unpacked your mobile phone box:

  1. Remove the device's back cover using the notch.
  2. Insert your SIM card or memory card into the corresponding slot.
  3. Insert the device's battery.
  4. Replace the back cover.
4G/3G/2Gslot 1When inserting your SIM card or micro-SD card, make sure to follow the illustration, otherwise you may damage the slot or the card.
2Gslot 2
Micro-SD cardslot 3

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Getting started

Turning on

  1. Plug the charging cable into the Micro-USB port and connect it to its charger. Before using your device for the first time, charge its battery completely.
  2. Press and hold the ON/OFF button to turn on the device.

The first time you start up your ARCHOS, the installation wizard will help you set up your device. 3. Follow the instructions.

If you have inserted a SIM card, you may need to enter a PIN code. Beware of typing a wrong PIN code.

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Tip:

Your device goes into standby mode when you do not use it for a specific period of time. To wake up your device, press the ON/OFF button. To set the duration, go to Settings > Display > Sleep.

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On your homescreen

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  1. Swipe right to access Google Now to access all your apps
  2. Hold your finger on an app to move it right and create a new homescreen.
  3. Say "Ok Google" to launch the search page.
  4. Touch and pull down the status bar to display it. Touch again the bar to reveal the quick settings.

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Mobile Data & WiFi connection

Mobile data connection

If your mobile phone subscription includes a mobile data option, you should be connected to the Internet without any further setup. The ARCHOS will only have signal if you are in an area covered by your provider's 4G or 3G network.

Activating/Deactivating the mobile data

  1. Touch and pull down the status bar to display it.
  2. Touch again the bar to reveal the quick settings.
  3. Select the Settings icon.
  4. In Wireless & networks, select Data usage, then the SIM card tab.
  5. Slide the Mobile data switch to turn on/off.

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Wireless networks

Data usage

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WiFi connection

WARNING: Make sure that you are in a WiFi zone. You can access the WiFi settings quickly from the status bar.

  1. Touch and pull down the status bar to display it.
  2. Touch again the bar to reveal the quick settings.
  3. Select the WiFi icon to activate the WiFi connection.
  4. Select "WiFi" below the WiFi icon.
  5. Touch the name of the network you want to connect to. Private networks are shown with a lock icon and will require you to enter your password.

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Google & Contacts

Adding a Google account

A Google account lets you take full advantage of any Google apps and services that you may want to use.

  1. Go to "Settings" > "Accounts" > "Add account".
  2. Select the account type "Google" to add.
  3. Follow the onscreen instructions to enter information about the account. Once the account is created, you can access Play Store, Gmail, Hangouts, Maps and many other apps.

Synchronizing info

Information must be synced to be saved. Your data is backed up on Google servers.

  1. Go to "Settings" > "Accounts" > "Google".
  2. Select your account.

The list of information that can be synced is displayed.

Automatic sync should be activated. To launch the sync, press the Menu button then Sync now. You can get them back in case of loss of your device or SIM card. When your Google account is added to a new device, all your saved information is transferred.

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Troubleshooting

My phone is frozen or cannot switch on

  1. Remove and replace the battery.
  2. Charge your device.

My phone cannot connect to a network or "No service" is displayed

Try connecting in another location. Verify the network coverage with your operator.

Unable to make outgoing calls

Make sure your phone is connected to a network, and the network is not overloaded or unavailable.

Unable to receive incoming calls

Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).

SIM card PIN locked

Contact your network operator to obtain the PUK code (Personal Unblocking Key).

To configure a new 4G network:

On your device, tap Settings.

  1. Select Wireless & networks > More... > Mobile networks.
  2. In Mobile network settings, select your operator in Network operators.
  3. In Mobile network settings, select Access point names, then select

to add new parameters and enter the exact connection parameters provided by your 4G provider.

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Make sure that the phone is connected to the network and that the network is available and not overloaded.

Cannot receive incoming calls

Make sure that the phone is turned on and connected to the network (check that the signal indicator is not overloaded).

SIM card PIN blocked

Contact your operator to obtain the PUK code (Personal Unblocking Key).

Setting up 4G news:

On the device screen, tap Settings.

  1. Select Wireless & networks > More... > Mobile networks.
  2. In the Mobile networks settings, select the operator from the Network operators list. 3. In the Mobile networks settings, select the access point. Select the option to add a new parameter or set the parameters according to the operator's 4G service.

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Wi-Fi connections

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Wi-Fi connection

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Data usage

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Open Source Software Offer

The software bundled with this product includes software files subject to certain open source license requirements. Such open source software files are subject solely to the terms of the relevant open source software license. Such open source software is provided on an "AS IS" basis to the maximum extent permitted by applicable law.

For the open source files contained herein, please access the "Open source license" section located at: Settings\About phone\Legal information on the device for the relevant copyright and licensing terms. You may obtain a copy of Apache License, Version 2.0 at http://www.apache.org/licenses/License-2.0. You may also obtain a copy of GNU General Public License, Version 2 at the Free Software Foundation, INC, 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.

Until the date that is three years after our last shipment of this product, you may obtain a copy of the source code corresponding to the binaries for any GPL-Licensed file by contacting ARCHOS customer service at http://www.archos.com and ARCHOS will send you a link to such source code or will provide instructions to get the source on a physical medium.

This offer is valid to anyone in receipt of this information.

National restrictions

This device is intended for home and office use in all EU countries (and other countries following the EU directive 1999/5/EC) without any limitation except for the countries mentioned below:

Country Restriction Reason/remark

Bulgaria None General authorization required for outdoor use and public service

France Outdoor use Military Radiolocation use. Refarming of the 2.4 GHz band has been ongoing in recent mW e.i.r.p. years to allow current relaxed regulation. Full within the implementation planned 2012

Italy None If used outside of own premises, general authorization is required.

Luxembourg None General authorization required for network and service supply (not for spectrum)

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Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund

Russian None Only for indoor applications Federation

Note: Frequency 2454-2483.5 MHz are restricted to indoor use in France.

Consult the declaration of conformity on http://www.archos.com/products/ declaration_conformity.html

SAR After the laboratory measurement, this mobile phone SAR value is: Head: 0.560 W/Kg; Body: 1.680 W/Kg. Archos company declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

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Product information

Brand : ARCHOS

Model : 50 HELIUM PLUS

Category : Smartphone