GDS3712 - Intercom GRANDSTREAM - Free user manual and instructions
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USER MANUAL GDS3712 GRANDSTREAM
Grandstream Networks, Inc.
126 Brookline Ave, 3rd Floor
Boston, MA 02215. USA
Tel: +1 (617) 566 - 9300
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Front view of a white brand stream phone with a circular lens and control buttons (no visible text beyond branding)
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Exterior view of a modern digital camera with a circular lens and control buttons (no visible text or symbols)GDS3712
Intercom Access System
Quick Installation Guide
For Warranty and RMA information, please visit www.grandstream.com
Content
English....1
简体中文....10
Español....19
Français....28
Deutsch....37
Italiano....46
Русский....55
Português.... 64
Polski....73
PRECAUTIONS
- Do not attempt to disassemble or modify the device.
- Strictly follow the requirement of power source.
- Do not expose this device to temperatures out the range of -30^ to 60^ for operating and -35^ to 60^ for storage
- If the temperature is under -30 degree, the device will take about 3 minutes to heat up itself before booting and operating.
- Do not expose this device to environments outside of the following humidity range: 10-90% RH (non-condensing).
- Please strictly follow the instruction to install or hire professionals to install properly.
PACKAGE CONTENTS

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1 x GDS3712 4 x Rubber Gaskets 1 x Installation Bracket 6 x Back Panel Screws 1 x Drilling Template 6 x Bracket Screws and Anchors 4 x Anti-tamper Screws 1 x Anti-tamper Hex Key 1 x Wiegand Cable 1x Quick Installation Guide 1 x Frame Back Cover\~1\~\~2\~
MOUNTING GDS3712
On-Wall (Surface) Mounting
Step 1:
Refer to the "drilling template" to drill holes at targeted place on wall then mount the installation bracket using the four screws and anchors provided (screwdriver not provided). Connect and tighten "Ground" wire to the bracket ground marked with printed icon.

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Technical diagram showing a mechanical assembly with labeled components and directional arrows indicating motion or assembly steps.Step 2:
Pull Cat5e or Cat6 cable (not provided) through the rubber gasket selecting the correct size and the back cover panel piece, please refer to GDS3712 WIRING TABLE at the end of QIG for Pin connections.

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Technical diagram showing exploded view of a mechanical assembly with labeled components and directional arrows indicating assembly or movement.Note:
Needle nose plier highly recommended and 2.5mm flat screwdriver required (not provided). Stripping outer plastic shield of the cable in less than 2 inches suggested. Do NOT leave bare metal outside the socket by over stripping the inner plastic shield of the wires.
Step 3:
Make sure the "Back Cover Frame" is in place, the wired back cover panel is good. Flush the back cover panel piece with the whole back surface of device, tighten it using the screws provided.

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Step 4:Step 4:
Take out the two preinstalled anti-tamper screws using the hex key provided. Carefully align the GDS3712 to the metal bracket on wall, press and pull the GDS3712 down to the right position.

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Diagram showing a device with three views and a separate cross-sectional view with circular features, likely illustrating a mechanical or electrical assembly.Step 5:
Install the two anti-tamper screws back using the hex key provided (do NOT over tighten the screws). Cover the two screw holes on the bottom of "Back Cover Frame" piece using the two silicon plugs provided. Final check and finish the installation.

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Diagram showing three stages of a device with labeled components and directional arrows indicating process flow.In-Wall (Embedded) Mounting
Please refer to the "In-Wall (Embedded) Mouting Kit", which can be purchased separately from Grandstream.
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CONNECTING THE GDS3712
Refer to the illustration below and follow the instructions on the next page.
POWER OFF GDS3712 when connecting wires or inserting/removing the back cover panel piece!
Option A:
RJ45 Ethernet Cable to (Class 3) Power over Ethernet (PoE) Switch.

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Option B: DC12V, 1A minimum Power Source (not provided) Network Port Power Port 12VNote:
Choose Option A if using PoE switch (Class 3); OR: Option B if using 3rd party power source.
Option A
Plug an RJ45 Ethernet cable into the (Class 3) Power over Ethernet(PoE) switch.
Option B
Step 1:
Select an external DC12V, minimum 1A power source (not provided). Wire correctly the "+,-" cable of the power into the "12V, GND" connector of the GDS3712 socket (refer to the previous mounting page for instruction). Connect the power source.
Step 2:
Plug an RJ45 Ethernet cable into a network switch/hub or router.
Note:
Please refer to "Step 2" of "MOUNTING GDS3712" and "GDS3712 WIRING TABLE" at the end of QIG for all the wiring and connection illustration and instructions.
GDS3712 CONFIGURATION
The GDS3712 is by default configured to obtain the IP address from DHCP server where the unit is located.
In order to know which IP address is assigned to your GDS3712, please use GS_Search tool as illustrated in following steps.
Note:
If no DHCP server is available, the GDS3712 default IP address (after 5 minutes DHCP timeout) is 192.168.1.168.
Step 1: Download and install GS_Search tool:
http://www.grandstream.com/support/tools
Step 2: Run the Grandstream GS_Search tool on a computer connected to same network/DHCP server.
Step 3: Click on button to start device detection.
Step 4: The detected devices will appear in the output field as below.

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Index Model Version Service Name IP HTTP Port HTTP Port MAC 1 DOORCEY 1.0.5.10 EN/NAV/ISN 551V/1250E1861.7.29 443 8 8008:52:56:55C Search Add IP Address Configuration WNT Configuration USB View DHCP New IP Sub Net Port Gate Way Play ID ProgStep 5: Open the web browser and type the displayed IP address of GDS3712 with leading https:// to access the web GUI. (For security reasons, the default web access of GDS3712 is using HTTPS and port 443.)
Step 6: Enter username and password to login.
(The default administrator username is "admin" and the default random password can be found at the sticker on the GDS3712).
Note: For security reasons, make sure to change the default admin password from System Settings > User Management.

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Welcome to GDS3712 Please enter the username Please enter the password Target Password 1 LoginStep 7: After login into the webGUI, click the left side menu in the web interface for more detailed and advanced configuration.
The GNU GPL license terms are incorporated into the device firmware and can be accessed via the Web user interface of the device at my_device_ip/gpl_license. It can also be accessed here: https://www.grandstream.com/legal/open-source-software
To obtain a CD with GPL source code information please submit a written request to: info@grandstream.com
GDS3712 WIRING TABLE
| Jack Pin Signal Function | ||
| J2(Basic)3.81mm | 1 TX+ (Orange/White) | Ethernet,PoE 802.3af Class3.12.95W |
| 2 TX- (Orange) | ||
| 3 RX+ (Green/White) | ||
| 4 RX- (Green) | ||
| 5 PoE_SP2 (Blue + Blue/White) | ||
| 6 PoE_SP1 (Brown + Brown/White) | ||
| 7 RS485_B | RS485 | |
| 8 RS485_A | ||
| 9 GND | Power Supply | |
| 10 I2V | ||
| J3(Avanced)3.81mm | 1 GND Alarm GND | |
| 2 ALARM1_IN+ | Alarm IN | |
| 3 ALARM1_IN- | ||
| 4 ALARM2_IN+ | ||
| 5 ALARM2_IN- | ||
| 6 NO1 | Alarm Out | |
| 7 COM1 | ||
| 8 NO2 | Electric Lock9 COM2 | |
| 10 NC2 | ||
| J4(Special)2.0mm | 1 GND (Black) Wiegand Power | GND |
| 2 WG_D1_OUT (Orange) | Wiegand Output Signal | |
| 3 WG_D0_OUT (Brown) | ||
| 4 LED (Blue) | Wiegand Output LED Signal | |
| 5 WG_D1_IN (White) | Wiegand Input Signal | |
| 6 WG_D0_IN (Green) | ||
| 7 BEEP (Yellow) | Wiegand Output BEEP Signal | |
| 8 5V (Red) Wiegand Power Output | put | |
For more details regarding GDS3712 wiring, please refer to User Manual.
| Electric Lock | Confection2 | Door | ||||
| Type Power On Power Off NC2 | NO2 COM2 | Normal Status | ||||
| Fail Safe | Lock Open | ■ ■ | Lock | |||
| ■ ■ | Open | |||||
| Fail Secure | Open Lock | ■ ■ | Lock | |||
| ■ ■ | Open | |||||
| NOTE:* Please select the correct wiring based on different electric strike/lock and the normal status of door.* Electric Magnetic Lock will work at Fall Safe mode ONLY. | ||||||

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WG_D1_IN WG_DO_IN BEEP 5V GND ALARM1_IN+ ALARM1_IN- ALARM2_IN+ ALARM2_IN- NO1 COM1 NO2 COM2 NC2 LED WG_DO_OUT WG_D1_OUT GND 12V GND RS485_A RS485_B PoE_SP1 PoE_SP2 RX- RX+ TX- TX+Note:
1) Power PoE_SP1, PoE_SP2 with DC, the voltage range is 48V\~57V, no polarity.
2) Power with PoE the cable wiring:
• PoE_SP1, brown and brown/white binding
- PoE_SP2, blue and blue/white binding
3) DC Power could be correctly sourced from qualified PoE Injector.
This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at www.cmspatents.com.
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注意事项
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Diagram showing three-step electrical switch installation process with labeled components and directional arrows步骤2:
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Technical diagram showing assembly of a device into three labeled components: a cylindrical connector, a multi-pin connector, and a multi-chip connector.注意事项:
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Diagram showing a device assembly process with labeled components and a schematic view of the internal structure.步骤 5:
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Diagram showing three stages of a device with labeled components and directional arrows indicating process flow.墙内(嵌入式)安装
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Welcome to GDS3712 Please refer to the password. Please refer to the password. Login Form:\Access\? Logintext_image
Diagram showing three-step installation of a door switch mechanism with labeled components and directional arrowsPaso 2:
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Technical diagram showing exploded view of a mechanical assembly with labeled components and directional arrowsNota:
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Diagram showing three views of a device with labeled components and directional arrows indicating assembly or transformation.Paso 5:
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Diagram showing three stages of a device or device with labeled components and directional arrows indicating movement.text_image
Welcome to GDS3712 Please order the username. Please order the password. Login Logintext_image
Technical diagram showing exploded view of a mechanical assembly with labeled components and directional arrowsRemarque:
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Diagram illustrating a step-by-step installation of a wall-mounted device, showing component assembly and internal structure.Etape 4:
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Diagram showing three views of a device with labeled components and directional arrows indicating assembly or transformation.Etape 5:
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Diagram showing three stages of a device with labeled components and directional arrows indicating sequence.Montage Encastrement Mural
Plug an RJ45 Ethernet cable into a network switch/hub or router.