SS-11965 - Food container Sogo - Free user manual and instructions

Product type	Electric lunch box with heating function
Brand	Sogo
Model	SS-11965
Total capacity	1.8 L (1.6 L + 200 ml)
Mains power supply	220-240 V / 50-60 Hz, 40 W
Car power supply	12 V DC, 4.2 A, 50 W
Container material	Stainless steel (probable)
Heating temperature	Approximately 70-80 °C (estimation)
Heating time	25 to 40 minutes depending on quantity and initial temperature
Indicator light	Yes (orange for mains, yellow for car)
On/off button	Yes (position "—" for on, "0" for off)
Air valve	Yes, to be opened during use
Usage	Home and car (not airtight)
Maintenance	Clean after each use with a soft cloth and hot water; do not use abrasive products
Safety	Do not use if surface is cracked; do not immerse; do not use in microwave or refrigerator
Included accessories	2 containers (1.6 L and 200 ml), mains cable, car cable
Repairability	Contact Sogo technical service (www.sogosat.com); do not repair yourself
Standards	Compliant with European directives (Low Voltage, EMC, RoHS, Ecodesign)
Country of manufacture	China

Frequently Asked Questions - SS-11965 Sogo

Can I use the Sogo SS-11965 lunch box in the microwave?

No, it is prohibited to place the product in a microwave oven for heating. Only use the built-in heating via the supplied cables.

How to clean the lunch box after use?

Unplug the device and let it cool. Clean the containers with hot water and a soft cloth. Do not use abrasive products, hard brushes, or steel wool. Dry thoroughly before storing.

How long does it take to heat food?

The heating time depends on the quantity and initial temperature. Generally, count 25 to 40 minutes. For refrigerated foods, the time may be longer.

Can I use the lunch box in the car?

Yes, it is designed for car use with the supplied 12 V cable. Plug it into the cigarette lighter and follow the same instructions as for home use.

What to do if the indicator does not light up?

First check that the power cord is properly plugged in and that the socket works. If the cord is damaged, it must be replaced by a professional. If nothing works, contact technical service.

Are the containers airtight?

No, the manual states that the container is not airtight. Avoid transporting liquids without caution.

Can I put the lunch box in the refrigerator?

It is prohibited to put the product in the refrigerator. Use it only for heating food.

What is the capacity of the lunch box?

The main lunch box has a capacity of 1.6 L and is accompanied by a small container of 200 ml.

How to open the air valve?

Press the air valve with your fingertip to open it during use. This prevents pressure buildup.

Where can I find after-sales service?

After-sales service is provided by Sanysan Appliances S.L. You can contact them by email at [e-mail] or by phone at 0034 902 222 161. More information at www.sogosat.com.

USER MANUAL SS-11965 Sogo

EN Instructions for use

FR Mode d'emploi

Download your manual

Download your manual

Declaration of conformity, Responsibility of Electronic products disposal, Importers Details and After-sales service on the last pages.

• Always read the instruction book carefully before using. - This manual can be downloaded from our web page www.sogo.es - Keep these instructions for future reference.

2. Safety instructions for the user

GENERAL

PRECAUTIONS

General precautions during the use of electrical equipment

• Do not use or store the appliance outdoors.
• Place the appliance on even and flat surface.
• This product is designed for indoor domestic, non-industrial and non-commercial use. Do not use the item outdoors or for any other purpose. Misuse or improper handling may cause problems with the appliance and may cause injury to the user.
• The unit must only be used for its intended purpose. No liability is accepted for damage resulting from improper use or incorrect handling.
• Make sure that the voltage indicated on the nameplate matches the mains voltage before plugging in the appliance. • Always remove the plug from the socket when the appliance is not in use. Do not leave the appliance unattended when it is switched on.
• It is necessary to supervise when any electrical appliance is being used by or near children.
• Before cleaning or storing your appliance, always unplug the appliance from the power supply and allow it to cool down.
• The device is not completely disconnected from the power supply, even after it has been switched off. To disconnect it completely, unplug it from the mains socket.
• The appliances are not designed to be operated by an external timer or a separate remote-control system.
• This appliance is intended to be used in household and similar applications such as:
• staff kitchen areas in shops, offices and other working environments; farm houses;
• by clients in hotels, motels and other residential type environments; • bed and breakfast type environments

Restrictions on use to avoid personal injury

• Do not leave the appliance unattended.
• Do not place or use this appliance near water sources.
• Do not place or use the appliance and its power cord on or near hot surfaces (e.g., hotplates) or open flames.

- Never use accessories not recommended by the manufacturer.

- The use of accessories not recommended or sold by the appliance manufacturer may result in fire, electric shock or injury to persons.

- To avoid electric shock, make sure your hands are dry before plugging or unplugging the appliance.

- Never immerse the appliance or the plug-in water or any other liquid. Should the appliance fall into water, disconnect it immediately from the mains and take it to an authorised service centre for repair before using it again.

- Do not use the appliance if the cable or plug is damaged. In the event of damage to the cord, it must be replaced only by the manufacturer, its service agent, or similarly qualified persons in order to avoid hazards.

- If the power lead is damaged, it must be replaced by a special or similar lead available from the supplier or after-sales department.

- In case of malfunction of the appliance, or if it has been damaged in any way, return the appliance to the nearest authorized service center for examination, repair, or adjustment.

- Never move the appliance by pulling the cord. Make sure the cord cannot get caught in any way. Do not wind the cord around the appliance and do not bend it.

- Make sure the appliance never comes into contact with inflammable materials, such as curtains, clothes, etc.

Restrictions on use when used with children and elders

• Children should be supervised to ensure that they do not play with the appliance.
• This appliance is not intended for use by persons (including children) whose physical, sensory, or mental capabilities are impaired, or by persons lacking experience or knowledge, unless they have had the benefit of prior supervision and instruction in using the device from a person responsible for their safety.
• Cleaning and maintenance of the user must not be carried out by children unless they are over 8 years of age and supervised. Children must not play with the appliance.

- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and keep the appliance and its cord out of the reach of children under 8 years of age.

- Children should be kept away from the appliance unless they are under constant supervision.

⚠️ Instructions to follow when using the appliance

• If you observe that there is a crack on the heating plate, the power supply should be switched off immediately.
• The appliance is designed only for heating and cooking food and must be used only when cooking utensils are placed on it.
• The power socket must be easy to reach so the plug can be removed quickly in case of emergency.
• Never use the appliance outside and always keep it in a dry environment.
• Allow it to cool down before inserting or removing parts and before cleaning the appliance.
• Keep it away from flammable goods.
• Non-professional staff are not allowed to make alterations, dismantle, or repair the lunch box.
• Do not place it on an unstable or moist environment, otherwise it may be damaged or fail.
• Putting the product into a high-temperature disinfector for disinfection is prohibited.
• Putting the product into a microwave oven for heating is forbidden.
• Putting the product into a refrigerator is prohibited.
• It is prohibited to use electric dry heating with food for a long time.
• Never leave the appliance exposed outdoors to the weather elements (rain, sun, etc.).
• Never operate the appliance while there is no food inside it.
• This appliance is designed for HOME USE ONLY and may not be used for commercial or industrial purposes.
• Never wrap foods in film or plastic, as this could damage the appliance as well as being a potential fire hazard.
• Only use this appliance to heat foods.
• Never cover the insides of the appliance with foil, as there is a risk of serious damage to its operation.
• Never transport or move the appliance while it is connected to the mains electricity.
• In the event that you decide to dispose of the appliance, make it inoperative by cutting off the power cord.

WARNING: DO NOT USE THE APPLIANCE IF THE SURFACE IS CRACKED.

CLEANING AND MAINTENANCE

Kindly refer to the cleaning and maintenance section for details on how to clean surfaces which come in contact with food.

3. TECHNICAL SPECIFICATIONS

Voltage: 220-240V / 50-60Hz (For home); DC12V - 4.2A (For car)

Power: 40W (For home); 50W (For car)

Capacity: 1.6L (lunch box); 200ml (small container)

4. PARTS DESCRIPTION

Container cover

Lunch box container

Lunch box container

Button Setting

Indicator light

Home-use (AC220V home-use cable)

Car-use with car cable

(DC12V)

5. INSTRUCTIONS FOR USE

Home-use Electric Lunch Box

1. Before use, wash and dry the lunch box containers. Then put the food into the container. Insert the lunch box container into the lunch box, then cover the containers with container cover and close the lid.
2. Plug in the device to AC220V voltage, then press the "Power button" position to "—".
3. Power indicator lights up in orange colour and the device starts heating the food.

Car-use Electric Lunch Box

1. Before use, wash and dry the lunch box containers. Then put the food into the container. Insert the lunch box container into the lunch box, then cover the containers with container cover and close the lid.
2. Plug in the device to DC12V voltage, then press the "Power button" position to "—".
3. Power indicator lights up in yellow colour and the device starts heating the food.

Note: The heating time depends on food quantity and its initial temperature. Generally, 25-40 minutes are enough. At low temperature, i.e., refrigerated food, heating time can increase.

1. Unplug the device before enjoying the meal.

⚠ WARNING: in order not to damage the device, press the air valve with your fingertip to open when operating.

NOTE: THE CONTAINER IS NOT HERMETIC

The Power button setting to "0" means no work, the power is 0 W.

6. CLEANING AND MAINTENANCE

1. The plug must be unplugged after use.
2. Should be cleaned immediately after every single use to avoid any kind of smell.
3. Do not use the petrol, cleanser powder, hard brush, stainless steel wire ball to clean the electric lunch box.
4. It is allowed to put a little warm water to clean inside or use the soft warm cloth to wipe it.
5. If you are no going to use the lunchbox for long period, please clean it, pack in the gift box and keep it In a dry place to avoid getting damaged.
6. In case of any issue or problems with the lunch boxes, make sure to contact with technical service centre. Do not try to repair it yourself.
7. TROUBLE SHOOTING

Problem Cause Solution
No heating, indicator do not light up	1. Power cord is not plugged in2. Power cord is damage	Check the plug, power cord, plug in power cable
No heating, indicator light up Heating element is damaged Send to the technical service department
The temperature is too low after finish	1. The heating time is too short2. Ambient temperature, rice, dish and soup temperature is too low	Extend the heating time

PORTANT:

With cable (DC 12V)

5. INSTRUCTIONS FOR USE

6. CLEANING AND MAINTENANCE

With car cable (DC 12V)

5. INSTRUCTIONS FOR USE

6. CLEANING AND MAINTENANCE

With car cable (DC 12V)

5. INSTRUCTIONS FOR USE

6. CLEANING AND MAINTENANCE

With car cable (DC 12V)

5. INSTRUCTIONS FOR USE

Electric lunch box for home use

1. Before use, wash and dry the lunch containers. Then place food in the container. Insert the lunch container into the lunch box, then cover the containers with the container lid and close the lid.
2. Connect the device to AC220V voltage, then press the power button to the “—” position.
3. The power indicator lights up orange and the device starts heating the food.

Electric lunch box for use in the car

DÉCLARATION DE CONFORMITÉ

DECLARATION OF CONFORMITY

This device complies with EU Low Voltage Directive 2014/35/EC.

Electromagnetic Compatibility Directive 2014/30/EU. Directive 2015/863/EU on the restriction of the use of certain hazardous substances in electrical.

Directive 2009/125/EC on the eco-design requirements applicable to energy-related products.

This symbol on the product or on the packaging indicates that this product can't be disposed as normal rubbish or household waste. All the electrical, electronic equipment's and battery-operated units must recycle in proper manner and according to the local municipal laws. You can recycle them by taking them to government authorized disposal centres or specialized bins which you can find in any nearby big super markets, electronics or electro domestics products stores or malls who have these types of facilities available.

Designed by: SOGO based on European quality standards Imported by: Sanysan Appliances S.L, NIF: B98753056, C/ Barcas 2, 2, 46002 Valencia, Spain Product manufactured in CHINA. After-sales service: www.sogosat.com [e-mail] / 0034 902 222 161