PANASONIC CU-E12NKR - Air-conditioner

CU-E12NKR - Air-conditioner PANASONIC - Free user manual and instructions

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Product type Wall-mounted split air conditioner
Brand Panasonic
Model CU-E12NKR
Cooling power 3.5 kW (12000 BTU/h)
Heating power 4.2 kW (14400 BTU/h)
Power supply 230 V ~ 50 Hz
Power consumption (cooling) 1.1 kW
Power consumption (heating) 1.3 kW
Energy efficiency class (cooling) A+
Energy efficiency class (heating) A+
Refrigerant R32
Outdoor unit dimensions (W x H x D) 780 x 542 x 289 mm
Outdoor unit weight 28 kg
Indoor unit dimensions (W x H x D) 870 x 290 x 230 mm
Indoor unit weight 10 kg
Main functions Cooling, heating, dehumidification, ventilation, auto mode, timer, air filter
Maintenance and cleaning Clean the filters regularly with a vacuum cleaner or lukewarm water. Do not use chemical products.
Safety Installation by a certified technician. Disconnect the power supply before any intervention.
Spare parts and repairability Available from authorized dealers. Repairability index available online.
General information User manual and instructions available in PDF format. Compatible with IntesisHome Wi-Fi module.

Frequently Asked Questions - CU-E12NKR PANASONIC

How to install the IntesisHome Wi-Fi module on my Panasonic air conditioner?
Disconnect the air conditioner, access the printed circuit board, locate the CN-CNT connector, connect the supplied cable between the AC connector and CN-CNT, screw in the antenna, then reconnect the power. The LED blinks then stays on if the connection is successful.
Where to place the IntesisHome module?
Inside or outside the AC unit. Inside: discreet installation but loss of access to LED and button. Outside: fix with screws and double-sided tape.
How to position the external antenna?
Place the antenna vertically, pointing directly towards your Wi-Fi router. Avoid metal surfaces and check Wi-Fi coverage before installation.
The LED does not light up after installation, what to do?
Check the cable connections, ensure the CN-CNT connector is properly plugged. See FAQ at www.intesishome.com/support/faq.
Should I install the external temperature sensor?
Only for MKE and NKE units. For newer models, it is not necessary. Connect it to the designated connector and attach it near the air intake sensor of the air conditioner.
Can I install the IntesisHome module myself?
It is recommended to call a certified technician. If you do it yourself, carefully follow the safety instructions provided in the manual.
What is the Wi-Fi signal range?
The range depends on the environment. For best performance, place the antenna near the router and avoid metal obstacles. See the connectivity support section on the website.
How to reconfigure the module if the Wi-Fi password changes?
Press the button on the module (if accessible) to reset the configuration. Otherwise, you will need to access inside the air conditioner.
Where to find the full technical datasheet of the module?
Download it at www.intesishome.com/docs/PA-AC-WIFI-1A-Technical-Info-eng.pdf.
Does the IntesisHome module consume electricity?
Yes, but very little. It is powered directly by the air conditioner via the CN-CNT connector.

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Download the instructions for your Air-conditioner in PDF format for free! Find your manual CU-E12NKR - PANASONIC and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. CU-E12NKR by PANASONIC.

USER MANUAL CU-E12NKR PANASONIC

Your Home In The Cloud

PANASONIC CU-E12NKR - 1

natural_image Simple icon of a house with a cloud, no text or symbols present

PA-AC-WIFI-1A

INSTALLATION GUIDE

Installation process should only be performed by an authorized installer. Please follow all Safety Instructions provided by the Panasonic manuals.

1. Product description

The IntesisHome device is an external module capable of connecting Panasonic Air Conditioning units into your Wi-Fi network in order to provide global connectivity and remote control applications through a friendly user interface.

Packaging content:

- IntesisHome Device

- External Antenna

- Supplied cable

- Temperature sensor

- Quick start guide

- Installation guide

- Warranty Doc

2. Technical Information

In order to obtain a complete and technical description of the device, please see the document at www.intesishome.com/docs/PA-AC-WIFI-1A-Technical-Info-eng.pdf

PANASONIC CU-E12NKR - Technical Information - 1

text_image Figure ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ le lid enna Connector connector sor Connector h button o indicator

In order to obtain detailed description of the installation possibilities, please see the document at www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.pdf

3. FAQ and support

For any question or problem related with the product or the installation procedure, please visit our support center at www.intesishome.com/support/faq.

Please refer to the website www.intesishome.com/downloads for latest updates.

4. Installation overview

PANASONIC CU-E12NKR - Installation overview - 1

text_image Figure 2 1. IntesisHome device 2. External antenna 3. Wi-Fi Access Point or Router 4. CN-CNT 5. Temperature Sensor

5. Device connections

  1. Unplug the Air conditioner (AC) unit from the power supply line

  2. Access to the main Printed Circuit Board.*

  3. Locate the socket connector marked as CN-CNT*

  4. Select a location for the IntesisHome device. See section 6 for more information.

  5. Connect the A-end (the long one) of the supplied cable to the Air Conditioner CN-CNT connector and the B-end (the short one) to the device AC connector.

  6. Connect the external antenna into the antenna connector. Make sure you screw the antenna connector in a clockwise direction until it stops.

  7. (If needed) Install the Temperature Sensor. See section 8 for more information.

  8. Place the antenna outside the AC, preferably in a vertical position and pointing directly to the Wi-Fi Router or Access Point (AP). See section 7 for more information.

  9. Close the Air Conditioner unit.

  10. Plug the AC to the power supply line. If connection with the Air Conditioner has been successful, IntesisHome device LED will start blinking Green and then will change to steady Green.

* See Panasonic installation or service manual for detailed information.

6. Device location

IntesisHome device can be both installed inside or outside the AC units.

In order to obtain detailed description of the installation possibilities, please see the document at www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.pdf

Figure 3
PANASONIC CU-E12NKR - Device location - 1

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PANASONIC CU-E12NKR - Device location - 2

natural_image Technical line drawing of a front panel with labeled components (no text or symbols present)

Inside the AC unit Outside the AC unit
1. External antenna
2. IntesisHome device

Device Installed inside the AC unit or hidden

It allows a neater installation as the user cannot see the device during normal operation. The following points need to be taken into account if the device is installed inside the AC.

- The indication LED and the button are not going to be accessible by the user.

o The LED is an indicator of the status of the device both during connection and normal behavior.
o The button is used to reconfigure the device if the Access Point (AP) configuration changes. If this happens the user will need to access the inside of the Air Conditioner.

- If there is not enough space for installation inside the AC unit the following actions can be performed:

o If it is due to water pipes, change the side of the AC where they are connected to get more space inside the AC unit.
o Otherwise the support surface can be removed (Figure 1)

Device Installed outside the AC unit

The following points need to be taken into account if the device is installed outside the AC.

  • The device can be fixed both using screws of double side tape.
  • The cable lid has several options in order to direct the cables to the desired direction.

7. Antenna location

Locating the external antenna in a proper location and position will improve communication between the IntesisHome device and your Wi-Fi Router or Access Point (AP).

Remember to correctly screw the antenna connector in a clockwise direction until it stops.

Important: Avoid placing the antenna next to metal surfaces.

Important: When possible, try to check Wi-Fi coverage in the installation location. Good Wi-Fi level is strongly recommended.

Fix the external antenna preferably as close as possible from the Wi-Fi signal source (Access Point or Router). Please, make sure that you place the antenna in a vertical position and pointing directly to your Wi-Fi Router or Access Point (AP).

Figure 4
PANASONIC CU-E12NKR - Antenna location - 1

natural_image 3D illustration of a device with wireless signal waves, a router, and a green checkmark (no text or symbols)

Antenna in vertical position and pointing to the Wi-Fi Access Point or Router.

PANASONIC CU-E12NKR - Antenna location - 2

natural_image 3D illustration of a device with wireless signals and a router inside a rectangular box, marked with a red 'X' symbol (no text or labels)

Antenna in horizontal position and melt pointing to the Wi-Fi Access Point or Router.

If you have coverage problems after installation, please visit the connectivity support section in our site at www.intesishome.com/support/faq

8. Temperature Sensor location

The supplied temperature sensor only needs to be installed in MKE and NKE units. Newer models do not require an external temperature sensor.

Connect the temperature sensor to the device Temperature Sensor connector (Figure 1) and fix the other end next to the Air Conditioner intake air sensor.

See www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.pdf for more information

text_image Technical diagram of a device with numbered components, likely an electronic or mechanical assembly.
natural_image Technical line drawing of a front panel with labeled components (no text or symbols present)
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natural_image 3D illustration of a device inside a box with wireless signals and a red 'X' symbol (no text or labels)
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PANASONIC CU-E12NKR - Temperature Sensor location - 1

natural_image Technical line drawing of a wall-mounted air conditioner unit with labeled components (no text or symbols present)
natural_image 3D illustration of a device with wireless signal waves, a router, and a green checkmark (no text or symbols)
natural_image 3D illustration of a device with wireless signals and a router inside a rectangular box, marked with a red 'X' symbol (no text or labels)
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Figura 3
PANASONIC CU-E12NKR - Temperature Sensor location - 2

natural_image Technical line drawing of a front panel with labeled components (no text or symbols present)
natural_image 3D illustration of a device with wireless signal waves, a router, and a green checkmark (no text or symbols)
natural_image 3D illustration of a device box with wireless signals, a router, and a red 'X' symbol (no text or labels)
text_image Technical diagram of a device with numbered components, likely an electronic or mechanical assembly.
natural_image Technical line drawing of a front panel with labeled components (no text or symbols present)

Figura 3

natural_image 3D illustration of a device with wireless signal waves, a router, and a green checkmark (no text or symbols)
natural_image 3D illustration of a device inside a rectangular box with wireless signals and a red 'X' symbol (no text or labels)
natural_image Technical line drawing of a mechanical device with labeled parts (no text or symbols present)
natural_image Technical line drawing of a front-mounted air conditioner unit with labeled components (no text or symbols present)
  1. Ekstern antenne
  2. IntesisHome-enhet
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Antennen i vertikall posisjon og påker met WM-FI-61-gangspunktat eller rutaren

PANASONIC CU-E12NKR - Temperature Sensor location - 3

natural_image 3D illustration of a device inside a box with wireless signals and a router, marked with a red circle containing an 'X' symbol (no text or labels on the diagram itself)

Antennen I hortikomstall poskisjonoggpelektliskenetot WI-FI-tligangspunktet eller ruteren

text_image Technical diagram of a device with numbered components, likely an electrical or mechanical assembly.

PANASONIC CU-E12NKR - Temperature Sensor location - 4

natural_image Technical line drawing of a front-mounted air conditioner unit with labeled components (no text or symbols present)

Inuti luftkonditioneringsenheten Utanför luftkonditioneringsenheten

  1. Extern Antenn
  2. IntesisHome-enhet
natural_image 3D illustration of a device inside a rectangular box with wireless signals and a router, featuring a green checkmark icon (no text or symbols)
natural_image 3D diagram of a device with wireless signals, a router, and a red circle containing an 'X' symbol (no text or labels)

Antemnem il horiksonbalt lige, som ihle geltar mett WI-FI-ätkomstpunktdam eller -routern

natural_image Technical line drawing of a mechanical device with labeled parts (no text or symbols present)
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  1. Udvendig antenne
  2. IntesisHome apparat

Apparat monteret inde i AC-enheden eller skjult

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Antennen i lodret position og vender mod Wi-Fi Access Point eller router

PANASONIC CU-E12NKR - Apparat monteret inde i AC-enheden eller skjult - 1

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text_image Technical diagram of a device with numbered components, likely an electronic device or enclosure assembly.

PANASONIC CU-E12NKR - Apparat monteret inde i AC-enheden eller skjult - 2

natural_image Technical line drawing of a front panel with labeled components (no text or symbols present)
natural_image 3D illustration of a device with wireless signal waves, a router, and a green checkmark (no text or symbols)
natural_image 3D illustration of a device with wireless signals and a router inside a rectangular box, marked with a red 'X' symbol (no text or labels)
text_image Technical diagram of a device with labeled parts, showing internal components and assembly structure

PANASONIC CU-E12NKR - Apparat monteret inde i AC-enheden eller skjult - 3

natural_image Technical line drawing of a front panel with labeled components (no text or symbols present)
natural_image 3D illustration of a device with wireless signal waves, a router, and a green checkmark (no text or symbols)
text_image Technical diagram of a device with numbered components, likely an electronic device or enclosure assembly.

PANASONIC CU-E12NKR - Apparat monteret inde i AC-enheden eller skjult - 4

natural_image Technical line drawing of a front panel with labeled components (no text or symbols present)
natural_image 3D illustration of a device with wireless signal waves, a router, and a green checkmark (no text or symbols)
natural_image 3D illustration of a device with wireless signals and a router inside a rectangular box, marked with a red 'X' symbol (no text or labels)

www.intesishome.com/docs/PA-AC-WIFI-1A_Install_Sketch.

Intesis Software, S.L. - Milà i Fontanals 1bis - 08700 IGUALADA (Barcelona) - SPAIN

info@intesishome.com - www.intesishome.com

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Product information

Brand : PANASONIC

Model : CU-E12NKR

Category : Air-conditioner