Snipe Platinum - Receiver Selfsat - Free user manual and instructions

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Download the instructions for your Receiver in PDF format for free! Find your manual Snipe Platinum - Selfsat and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Snipe Platinum by Selfsat.

USER MANUAL Snipe Platinum Selfsat

2-1. Accessory included 2-2. Name of parts

3. Operating Instruction

7-1. Required space for installation 7-2. Equipment for installation 7-3. Instruction for installation

1-1. Introduction SNIPE PLATINUM is an intelligent satellite-TV reception system which can align itself towards a preset satellite automatically as long as the system is located within the footprint of the selected satellite. SNIPE PLATINUM applies a new at antenna with better reception than the regular SNIPE series for better performance(antenna gain 34.5dBi), but still takes up only occupies requisite space while it performs the necessary adjustments with slim and agile antenna body. These instructions describe the functions and operation of SNIPE PLATINUM, auto skew satellite system with Remote control function. Correct and safe operation of the system can only be ensured by following instruction, both for installation and operation. For general operation, please ensure that the system always has a clear view to the sky. In Europe, all satellites are in an approximate position on the equator. If the satellite‘s signal beam is interrupted by obstacles such as mountains, buildings or trees, the unit will not function and no TV signal will be received. For more information on general use of this unit consult local dealer for assistance.ENGLISH - 3

Please also note the following instructions from the manufacturer : 1-2. Proper use and operation This product has been designed for portable use or xed installation on vehicles with maximum speeds of 130 km/h. The unit is programmed to automatically aims at geostation- ary television satellites. The power is supplied by a standard vehicle electrical system with a rated voltage of 12VDC. For installations on the vehicle, use power input cable (cigarette lighter cable) to supply power. For portable use, optional power adaptor produced by manufacturer must be used. 1-3. Safety notes Please carefully read and follow the operating instructions in this manual and use the SNIPE PLATINUM for its intended purpose. Upon installation of SNIPE PLATINUM, please ensure the installation is done with supplied cables and ensure the cables are not modied in any way. As the user of this equipment, be responsible for ensuring compliance with the relevant laws and regulations. The manufacturer does not take liability for direct or indirect consequential damage of the system, motor vehicles or other equipment by reason of unsuitable battery usage or erroneous installation or wrong wire connection. It is not possible to add or remove components on this product. The use of other components other than those originally supplied is not permitted. To complete installation, installer must strictly follow instruction in the supplied user manual. Failure to follow the user manual may cause damage to the unit or user's vehicle. The product does not require any regular maintenance; all service must be carried out at approved service centers. All relevant guidelines of the automotive industry must be observed and complied with. The equipment must only be installed on solid vehicle roofs. Avoid cleaning user's vehicle with the mounted satellite system in a drive-through car wash or a car wash with a high-pressure cleaner.ENGLISH - 4

2-1. Accessory included Actual components may dier from the above images. The unit enables to have power from car battery. To make power input cable for direct connection, cut o cigarette lighter adaptor and peel o to take copper cables out. Only power adaptor produced by SNIPE series manufacturer is guaranteed and has be used. Power adaptor has to be purchased separate. Please ask to local dealer/shop for more information.

3. Operating Instruction

3-1. Connection diagram Portable use Attach four(4) base pads to the bottom of antenna base. Turn on the PI power after all cables connections are complete. When not using the antenna, turn o the PI power. MAIN UNITPI box Signal cable (12 m) PI cable (1.5 m) STB

A. HOME Button / HOME LED (Blue) C. Basic Features When the Home button is pressed, the antenna moves to the home position HOME LED turn on when the antenna is in the home position, and Blink when the antenna is move to home from another position

ii. Press the POWER button to turn on the PI box, and power to the antenna unit

B. POWER Button / POWER LED (Red) n order to turn o the PI power, you must rst turn o the STB power When the power of the STB is turned o, Press and hold for more than 3 seconds to turn o the power. (Power LED OFF) - At this time, if the antenna is not in the home position (e.g. when towards the satellite), the power is turned o after the antenna is moved to the home position If the STB is not powered o, the PI BOX does not turn o even when the power button is pressed, and the POWER LED ashes to indicate that the STB Power is ON. - At this time, the PI does not turn o, and only the antenna moves to the home position

When receiving a broadcast signal or when the antenna is in the home position, the antenna operates only with the current from the STB When searching for a satellite or when the antenna moves, it automatically changes to the power connected to DC power adapter

b.ENGLISH - 8 Display window BT button Power button HOME button SET button Arrow button DiSEqC button Bracket Pairing antennas with remote controls When not used for more than 15 seconds, it enters the power saving mode. (When the battery is inserted in the remote control) To return from sleep mode, press only SET button

A. Sleep mode – battery save mode When use antenna and remote control for the rst time or when you delete the antenna list stored in the remote control, a list of products that can be connected will appear. Press the left and right buttons on the remote control to select the MAC Address of your antenna unit, and press the SET button to connect to the remote control SNIPE PLATINUM has two MAC addresses, so need to choose exactly according to the use MAC address of PI BOX of SNIPE PLATINUM When use antenna and remote control for the rst time, must select a MAC address starting with WP SELECT MAC WP - E9 : FC : E4 PRESS SET Delete the MAC Address of antenna stored in the remote control. Used to connect to other products BT SET REMOVE MAC PRESS SET WP - XX : XX : XX MAC address starting with WM used for special operations and should not be selected in general situations. For details, refer to [G. Additional function]. WM - XX : XX : XX When using general operations, it is displayed abbreviated on the remote control screen W - XX : XX : XX W - XX : XX

Press BT button to change to BT setting screen. Press the arrow to move to the desired function and set with the SET button Press and hold BT button for more than 5 seconds to reset the remote control

B. BT SettingENGLISH - 9 Indicated when PI is o. When you press the power button, the screen changes as shown below W - E9 : FC Press POWER Indicated when PI is turn on (appears for about 2 seconds) W - E9 : FC

Indicated when PI power (antenna power) is turn o W - E9 : FC Press POWER Indicated that the PI cannot be turned o because the STB power is on (appears for about 1 second) W - E9 : FC Now STB On Home When press the POWER button on the remote control, the PI turns on and the antenna is powered

Press the power button of Remote control and hold for more than 3 seconds to turn o the PI power after the antenna is moved to the home position In order to turn o the PI power, you must rst turn o the STB power. Can be checked the states of STB power on the remote control screen

When the power of the STB is turned o, press the power button of Remote control, the power of PI is turned o after the antenna is moved to the home position (if the antenna is not in the home position) If the STB's power is not turned o, the PI BOX will not turn o even if you press the power button on the remote control, and the remote control screen indicates that the STB power is ON. At this time, the PI does not turn o, and only the antenna moves to the home position

C. Power Button The remote control automatically searches for nearby antenna unit. If there is an antenna that has been connected before, connect it immediately CONNECTING Remote control Version : XX When the remote control and the antenna are connected, a “Connected” message appears. W - E9 : FC Connected D. Basic FeaturesENGLISH - 10 The MAC Address of the connected antenna, the satellite name set for the antenna, and the current status are displayed. Press the left or right arrow button to select the desired satellite and press the SET button to search for the satellite HOME - When the antenna is in the home position Searching - When the antenna is searching for satellites Found SAT - When the satellite search is complete Mov To Home - the antenna will move to the home position. W - E9 : FC ASTRA 1 Home Pressing the DiSEqC button changes the DiSEqC settings of antenna unit. DiSEqC mode is indicated by [D] mark in the rst line The DiSEqC function is disabled when the antenna is in the HOME position. To use DiSEqC, press the DiSEqC button to activate the function when the message ‘Searching’ or ‘Found SAT’ to appear on the remote control screen W - E9 : FC D ASTRA 1 Found SAT E. DiSEqC setting When the user sets up the STB to use DiSEqC 1.1, the list of DiSEqC satellites in the STB must be set in the same order as the list of satellites in SNIPE Refer SNIPE’s pre-satellites for DiSEqC 1.1 below.

3. Mobile application

MAC addresses starting with WM are used for special operations, When pairing to the product using this MAC address, other functions cannot be used (such as satellite search). Do not select in normal operations, other than emergency mode or rmware update mode ※ Emergency mode If the antenna is stopped in an abnormal state with 'ERROR Com' displayed on the remote control (or the PI was brokendown), the antenna can be returned to its home position through the following process Search for SELFSAT on the App Store and download "SAT CONNECT" app SELECT MAC WM - E9 : FC : E4 PRESS SET G. Additional function If an error occurs during operation, the error code appears with the error statement. Error ELdn - EL Movement Error COM - Communication error If an error message appears, turn o the power of the STB and PI, disconnect all connected cables, and reconnect them W - E9 : FC D ASTRA 1 Error ELdn F. Error message Check the MAC Address at your antenna unit (on the antenna or PI box / User manual) When you run the downloaded application, a connectable antenna unit is automatically detected Select the one that matches your antenna MAC Address There are two antenna MAC addresses, one starting with WM- and one starting with WP. For satellite search operation, must select a MAC address that starting with WP. Click the 'connect' button to complete Bluetooth connection between your antenna unit and smart device step 1. step 2. step 3. step 4. ※ Before using this app, need to activate BT and GPS function on your smart device. A. Download the app from the App Store (Android/iOS) B. Pairing the antenna with App Instead of PI, connect another 24V power supply directly to the antenna. (Via coaxial cable) Pair by selecting a MAC address starting with WM- instead of a MAC address starting with WP with the app or remote control When you press the home button on the remote control, the antenna returns to the home position

3.ENGLISH - 12 Firmware version, language setting can be checked C. Basic Features Setting button Indicates the current status of the antenna Status display window To power o the antenna, you must rst power o the STB. Power o the STB, then press the power button to power o after the antenna moves to the home position. If the power button is pressed while the receiver is not powered o, the antenna only moves to the home position and the power does not turn o Antenna power ON/OFF Select a satellite to search Satellite selection window Used to move the antenna to the home position. The orange lamp blinks while moving to the home, and the green lamp turns on after it has completely moved to the home position Used to searching satellites. Select the desired satellite and press the button, the antenna will search for it. While searching for a satellite, the orange lamp ashes, and when a satellite is found, the green lamp lights up Used to set DiSEqC support of set-top box. When DiSEqC is set, the orange lamp turns on and supports DiSEqC in the set-top box Used to move the antenna manually. This option is only available after completing the satellite search. This option allows to manually move the antenna, but it does not guarantee optimal performance. Used to check the direction of the selected satellite Used to update the rmware of the antenna. To update the F/W, must select a MAC address starting with WM- instead of a MAC address starting with WP-. "NEW" message appears when there is a new updated version of F/W After completing the update, you need to unpair the antenna's WM-MAC address and re-pair with the WP-MAC address.

3-3. Quick reference Turn on the remote control and select the unit that matches the MAC Address(starting with WM-) of your antenna. Use the left and right arrow buttons to select the satellite and press the SET button. Wait for the message 'FOUND SAT' to appear on the remote control screen. When the satellite search is complete, watch the broadcast.

SELECT MAC WM - E9 : FC : E4 PRESS SET When you physically move unit, the unit must be returned to HOME position to prevent damage. WARNING SNIPE PLATINUM will be automatically folded back to HOME position if vehicle moves faster than 30km/h when the unit is powered. SNIPE PLATINUM supports the ignition function. If the ignition cable is connected, the antenna automatically moves to the home position when the vehicle starts. NOTE Download and install the Sat Connect app from the App storeTurn on the receiver power and PI BOX

Pair the app with the antenna. At this time, the antenna should select a MAC address starting with WM (instead of a MAC address starting with WP-)Select [F/W Update] from the menu to update the antennaAfter completing the update, must unpair the WM- MAC address of antenna and re-pairing with the WP- MAC address

5.ENGLISH - 14 There are a number of common issues that can aect the signal reception quality or the operation of the unit. The following sections address these issues and potential solutions.

Connection between the power and the PI box. Connection between the PI box and antenna. Check if the power input cable has been damaged. Check the battery polarities (+/-). Check if the PI Box is powered on (Check Power LED of PI BOX is on) ii. iii. iv. Select another satellite as example Astra3, if this locks then select your desired satellite. ie Astra1. Turn the unit o and then back on again and select desired satellite. Turn o the STB or TV with DVB-S2-Tuner and start the satellite search again. Only switch on the STB or TV with DVB-S2-Tuner, after your sat system has found the satellite. ii. iii. iv.

A. No function when power on the antenna Check again all the cable connections have been made correctly. D. Mechanical problems

Try to power OFF/ON again. If the antenna does not move into desired position. ii. Try to power OFF/ON again. If problem persists, please contact local dealer/shop for assistance. If the antenna makes a noise whilst remaining static.

C. Fail to search the selected satellite Satellite signals can be blocked or degraded by buildings, trees. Make sure there are no obstructions in a southward direction.

E. Other issues If the system has been improperly wired, it will not operate properly. Contact local dealer/shop for assistance of cable damage.

ii. iii. B. The remote control does not turn on Try pressing any button other than the DiSEqC button. Check if the battery is properly inserted. Check if the remote control's battery is exhausted.ENGLISH - 15

DC 12 V 30 W (in searching) Model Frequency Support Bluetooth version BLE Gain Size (W x D x H) Screen size (L X H) Battery TX power RX sensitivity Remote control

Ver 4.2 up to +3 dBm down to -92 dBm 140 X 50 X 18 mm 128 X 64 Pixels AAA X 2 6-2. SpecicationsENGLISH - 17 Please allow that there is enough space around for at antenna section to complete a full 360° scan of the sky and return to the HOME position.

7. Caravan/Motorhome Installation

7-1 . Required space for installation Driving direction Driving direction Veh icl e re ar B : Radius 36.1 cm up to a height 21.5 cm A : Radius 22.5 cm up to a height 12.9 cm Center of the rotation unit

※ Mounting plate directionSiliconeAllen wrenchCleanerMasking tapePower drill2mm drill bit, over 20mm drill bitMounting plateM6 × 15(8) , M4 ×20(14)PI boxPI cable (1.5m)Signal cable (12m)Remote conteol, Remote conteol bracketCigarette lighter adaptor (Power input cable)Cable holder & gland 7-2. Equipment for installation 7-3. Instruction for installation A. Mounting plate installation on a vehicle roof

Put aside the mounting plate to apply silicone within the attached tape line but leave 2cm inward gap from the line Attach masking tape outside of the mounting plate by 5mm away from the plate edges A-4 A-2 FRONT Clean the surface with cleaner A-3 A-1 Locate mounting plate in the center of the vehicle roof

9ENGLISH - 19 B-3 B-1 Apply silicone on the holes C. Apply silicone between mounting plate and masking tape Remove masking tape and allow to dry C-4 C-2 Apply silicone around mounting plate edges C-3 C-1 Tidy silicone surface Prepare to place the antenna on to the upright bolts B. Assemble 7pcs of M4x20 bolt to x the mounting plate Assemble seven(7) of M4x20 screw Re-apply silicone to cover bolts assembled B-4 B-2 Place the mounting plate on the silicone and make 7 holes (2mm) with a power drillENGLISH - 20 Make sure that hole size is minimum so that the cable can pass through E-2 Place cable holder 30cm away from the rear center of the antenna. Apply masking tape 5mm from away the outside of holder E-3 E-1 Drill a 20mm hole in the center of the tape marking D-2D-1 D. Fix mounting plate with 8 pcs of M6x15 bolt using allen wrench E. Cable holder installation 1 Place the antenna on mounting plate and tighten rmly each bolt by allen wrench Parts required, allen wrench and eight(8) of M6×15 bolt approx. 30cmENGLISH - 21 F-2 Signal cable, cable holder and gland are required Place the assembled cable holder inside the tape marking and drill three(3) of 2mm holes Fix cable holder on the vehicle roof with three(3) of M4 x 20 screws on drill holes made F-4F-3 Apply silicone around cable holder and on the top of screws for waterproof Connect cables to the ports of the antenna , remove masking tape and tidy silicone before dry F-6F-5 F-1 Set up required parts as above picture F. Cable holder installation 2ENGLISH - 22 Connect power-PI box-receiver using cigarette lighter adaptor and PI cable G-5 Get Power input cable and plug into cigar lighter socket (12V outlet) To source power from car battery, cut o cigar-jack connector to take inner three cables out and peel o each to take copper cable out G-2 Fix Remote control bracket where it should be xed using two(2) of M4x20 screw G-6 Fix PI Box where it should be xed using two(2) of M4x20 screw G-4 G-1 G. PI box and Remote control installation G-3 Match the power cables polarities to the battery polarities, red to red / black to black and white ignition cable to ignition port of the vehicle 12V DC Ignitionapprox.1.5m STBInhaltsverzeichnis

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Product information

Brand : Selfsat

Model : Snipe Platinum

Category : Receiver