C800 - Garage door Hornbach - Free user manual and instructions

USER MANUAL C800 Hornbach

• Carefully read this installation and user manual prior to the installation and use of the product.

• Observe the installation requirements and installation methods for a proper and safe installation.

• Lack of maintenance can lead to unsafe operation. Table of content Service 194 Symbols 194 Intended use 194 Important safety instructions 195 Declaration of conformity 197 Overview 198 Components 198 Scope of delivery 198 Technical data 200 Installation 201 Required accessories 201 Preparation 201 Programming 210 Safety reversal system test 212 Operation 213 Maintenance 214 Maintenance work by operator 214 Monthly maintenance 214 Cleaning 214 Battery change of wall control 215 Battery change of remote control 215 Erasing controls 215 Troubleshooting 216 Disposal 216ENGLISH | 195 WARNING Manual release test

• Close garage door, then pull down the red emergency release handle. The trolley will disconnect.

• Test door for balance by releasing it at halfway. If balanced, it should stay in place, supported entirely by its springs. If the door falls down, seek professional garage door service.

WARNING Safety reversal system test

• With the door fully open, place a board with a thickness of 5 cm centered in the way of the door.

• Press remote control push button. When closing, the door MUST reverse when mak- ing contact with the board.

THESE INSTRUCTIONS THESE INSTRUCTIONS ARE TO BE KEPT. Important operation instructions ∙ Read and follow all warnings and instruc- tions. ∙ Always keep remote controls out of the reach of children. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. ∙ This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or men- tal capabilities or lack of experience and knowledge if they have been given super- vision or instruction concerning use of the appliance in a safe way and understand the hazards involved. ∙ Only activate the garage door when you clearly see that there are no obstructions to door travel. ∙ Always keep the garage door in sight until completely closed. No one should cross the path of the moving door. ∙ No one should go under a stopped, par- tially opened door. ∙ Watch the moving door and keep people away until the door is completely opened or closed. ∙ Due to remote control the door may move unexpectedly. No one should cross the path of a moving door. ∙ If possible, use emergency release handle only when garage door is closed. Other- wise make sure, that the garage doorway is clear of persons and obstructions. Weak or broken springs or an unbalanced door could result in an open door falling rapidly and unexpectedly. ∙ Never use emergency release handle to pull the garage door open or closed. If rope knot becomes untied, you could fall. ∙ Frequently examine the installation, in par- ticular check cables, springs and mount- ings for signs of wear, damage or imbal- ance. Do not use if repair or adjustment is needed since a fault in the installation or an incorrectly balanced door may cause injury. ∙ Safety reversal system must be tested monthly and after any adjustments. The garage door must reverse on contact with objects 5cm above floor level. ∙ Balance of garage door must be tested monthly. An improperly balanced door may not reverse when required and could result in severe injury or death. ∙ All repairs to cables, spring assemblies and other hardware must be made by a trained door systems technician. ∙ Each steel wire rope shall have a safety factor not smaller than 6 (minimum break- ing strength/static load of one rope). ∙ Rope drums shall have a pitch circle diam- eter (PCD) at least equal to 20 times the rope diameter. ∙ Always disconnect electric power to ga- rage door opener before making any re- pairs or removing covers. ∙ If necessary, call for authorized service. ∙ Ensure that all safety and danger labels stay fully legible. ∙ Permanently fix the labels warning against entrapment in a prominent place or near any fixed controls. ∙ The drive must not be used with a door incorporating a wicket door. ∙ The drive is not to be used with doors hav- ing openings exceeding 50 mm in diam- eter or having edges or protruding parts a person could grip or stand on.196 | ENGLISH

IMPORTANT SATETY INSTRUCTIONS

Important installation instructions ∙ Install garage door opener only on prop- erly balanced and lubricated garage door. ∙ Disable all locks connected to the garage door. ∙ The drive is intended to be installed at least 2.5m above the floor or other access level. ∙ Install the actuating member for the man- ual release at a height less than 1.8m. If removable, the actuating member should be stored in direct vicinity of the door. ∙ Never connect garage door opener to power source until instructed to do so. ∙ Permanently fix the label concerning the manual release adjacent to its actuating member. ∙ Never wear watches, rings or loose cloth- ing while installing or servicing opener. They could be caught in garage door or opener mechanisms. ∙ Install wall-mounted garage door control: ∙ within sight of the garage door. ∙ out of reach of children at minimum height of 1.5m). ∙ away from all moving parts of the door. ∙ Place entrapment warning label on wall next to garage door control. ∙ Place manual release/safety reverse test la- bel in plain view on inside of garage door. ∙ Upon completion of installation, test safety reversal system. ∙ To avoid serious personal injury or death from electrocution, disconnect all electric and battery power before performing any service or maintenance. ∙ Warning! Lack of maintenance can lead to unsafe operation. For use of batteries ∙ The battery must be removed from the ap- pliance before it is scrapped. ∙ CAUTION! Explosion hazard when the batteries are not replaced correctly. Only replace by batteries of the same type. Pay attention to the correct polarity. ∙ Do not expose batteries (battery pack or inserted batteries) to excessive heat from sunlight, fire, etc. Protect from mechanical shocks. Keep dry and clean. Keep out of reach of children. ∙ Do not open, disassemble, cut open, or short-circuit batteries. Do not use old and new batteries together. ∙ Observe the safety notes and other notes on the battery and its packaging. ∙ Remove leaking batteries and clean the battery compartment thoroughly. Avoid contact with eyes and skin. ∙ Do not ingest the battery, chemical burn hazard. ∙ If you think that batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.ENGLISH | 197 Declaration of conformity We declare, that the product described in Technical Data: Garage Door Opener C800 manufactured for: HORNBACH Baumarkt AG Hornbachstraße 11 76879 Bornheim / Germany is in conformity with the following directives: Machinery Directive 2006/42/EC RED Directive 2014/53/EU and in accordance to the following applicable harmonized standards: EN 60335-2-95:2015/A1:2015 EN 60335-1:2012/A13:2017 EN 62233:2008 AfPS GS 2014:01 PAK EN 13241:2003/A2:2016 prEN 12635:2015 EN 12635:2015 EN 12453:2017 EN ISO 12100:2010 EN 55014-1:2017 EN 55014-2:2015 EN 55015:2013/A1:2015 EN 61547:2009 EN 61000-3-2:2014 EN 61000-3-3:2013 Draft ETSI EN 301 489-1 V2.2.0:2017 Final Draft ETSI EN 301 489-3 V2.1.1:2017 EN 62479:2010 Spectrum (Art. 3(2)): EN 300 220-2 V3.1.1:2017 The door opener must not be put into service until the garage door system into which it is to be incorporated has been declared in conformity with the provisions of the directives EN 12453, EN 13241 and 2006/42/EC. Andreas Back Head of Quality Management, environment & CSR Person authorised to compile the technical file Bornheim, 12.08.2018 HORNBACH Baumarkt AG Hornbachstraße 11 76879 Bornheim / Germany198 | ENGLISH Rail kit Overview Components Scope of delivery 4 Belt connector 5 Trolley 7 Door bracket 2 Rail 1 Hanging bracket 3 Toothed belt 6 Header bracket Rail connectors Door armENGLISH | 199 12 Control panel 13 Motor unit 10 Door arm 11 Emergency release handle Brackets Screw kit Controls 8 Wall control 9 Warning label200 | ENGLISH Technical data Garage door opener Nominal voltage 220-240 V~/ 50 Hz Rated power 120 W Standby power 6 W Light source LED, not replaceable by user Protection class IP 20 Degree of protection II Weight 4.2 kg Temperature range -20 to +45°C Max. pulling force 800N Speed 0.15 m/s LpA <70dB(A) Time of continuous operation 4 min Opener service life 25,000 cycles Suitable for garage doors, fulfilling all of the following demands: Setup Sectional door with horizontal and vertical track, well balanced and equipped with a fall arrester Max. garage door size 4880 x 2200 mm Max. garage door weight 116 kg Min. distance between ceiling and highest point of travel of the door 150 mm Wall control Battery type CR2032 Frequency range 433.92MHz ±100kHz Radio range in free-field conditions 25 m Max. transmitting power 4 dBm Remote control Battery type L828 (27A) 12V Frequency range 433.92MHz ±100kHz Radio range in free-field conditions 25 m Max. transmitting power 4 dBmENGLISH | 201 Installation WARNING Consult a specialist, if there is any doubt on the load carrying capacity of the installation site. WARNING Important safety instructions. Follow all instruc- tions since incorrect installation can lead to severe injury.

• Before installing the drive, remove all unneces- sary ropes or chains and disable any equipment, such as locks, not needed for powered operation;

• Before installing the drive, check that the door is in good mechanical condition, correctly balanced and opens and closes properly;

• Before installation, check if the wall or ceiling at the installation site has sucient load carry- ing capacity. Depending on the wall type at the installation site, the correct fastening must be selected in order to ensure a secure fixation.

• After installation, ensure that the mechanism is properly adjusted and that the drive reverses or the object can be freed when the door contacts a 50 mm high object placed on the floor

• After installation, ensure that parts of the door do not extend over public footpaths or roads.

• After installation, ensure that the entrapment protection system operates as intended. WARNING To prevent risks during installation, the installer must have sucient knowledge in the following qualifications:

• Handling of ladders and scaolding.

• Evaluation of basic structures of a building.

• Handling of tools and machines.

• Handling and installation of fastening equipment.

• Commissioning and operation of products. If not every qualification can be covered by the in- staller, seek for a professional installation specialist to perform the installation. WARNING Electrical work and repairs must be performed by a qualified electrician. During installation, always observe the national installation regulations. WARNING Always call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required. Never try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hard- ware, all of which are under extreme tension. Required accessories The following accessories (not included) are required, for a proper installation of the garage door opener:

• Suitable drill bit for wall type at installation site

• Garage door reinforcement (if required)

• Batten (4cm thick, slightly shorter then garage door width)

• Emergency door release kit of door supplier (only for garages without second entry) Preparation

• Fiberglass, aluminum or lightweight steel garage doors require reinforcement before installation of door opener. Contact your door manufacturer for reinforcement kit. Install reinforcement kit following the manufacturer’s manual.

• To avoid installation diculties, do not run the ga- rage door opener until instructed to do so.

• Disable all locks of the garage door. Otherwise the opener and the door will be damaged when op- erating the garage door. The garage door opener prevents the door from being opened without the appropriate remote control. If your garage has no second entry, install an emergency door release kit of your garage door supplier to be able to open the door in case of malfunction.

• Remove all ropes connected to garage door before installation and operation to avoid entanglement.

• The garage door opener needs a free wall socket in the vicinity that meets the requirements given in technical data and all local regulations. The socket must be freely accessible to cut the garage door from power supply by unplugging when needed. Have a qualified electrician install a socket, if none is available yet.202 | ENGLISH

Check of door balance Make sure, the door is free-mov- ing and well balanced. Lift the door halfway up and release it. If balanced, the door stays in this position only by force of its springs. Call a trained door systems technician, if the door is out of balance or if it binds. Check of door gap Make sure, the gap between the closed door and the fl oor is less than 6 mm. Otherwise the reversal system may not work properly.

Rail assembly Join the three sections of the rail with the connectors. Make sure that the belt is not distort- ed. Fix each joint with four nuts and cup square bolts M8x20. CAUTION To prevent injury from pinch- ing, keep hands away from the joints while assembling the rail.

Belt tensioning Tighten the belt by turning the tension nut clockwise, until the spring is extended to 2.5 cm. Do not overtighten the belt. Motor unit Join the motor unit and the rail. Fit the shaft of the motor unit slips into the sprocket assembly. Position the two U rail clips according to the holes in the motor unit. To fi x the clips, use the four self-threading screws M6x16. Other screws might seri- ously damage the garage door opener.

Sprocket assembly Flip the rail. Centre the bore holes in the sprocket assembly under the appropriate holes in the rail and fi x the sprocket assembly with the two Phillips screws M5x20. 2x204 | ENGLISH

Horizontal positioning Close the door and mark the inside vertical centerline of the garage door. Extend the line onto the header wall above the door. For ceiling mount extend line onto the ceiling.

Vertical positioning for wall mount Open your door to the highest point of travel. Draw a horizon- tal line onto the header wall at the highest point of travel plus 5cm. highest point of travel highest point of travel + 5cm WARNING To prevent possible serious injury or death:

• Select an installation location without pipes or cables behind it.

• Header bracket must be rigidly fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. Do not install header bracket over drywall.

• Concrete anchors must be used if mounting bracket or structural support into masonry.

• Never try to loosen, move or adjust garage door, springs, cables, pulleys, brackets or their hardware, all of which are under extreme tension. Header bracket installation The header bracket should be installed centered over the garage door. If this is not pos- sible, you may fasten the header bracket within 1 m to the right or left of the centre. The header bracket can be mounted flush against the ceil- ing when clearance is minimal. 7ENGLISH | 205 10a 10b Wall mount Install the header bracket with its sides pointing upwards. Center the bracket as shown with its bottom edge on the horizontal line. Mark the fastening holes and drill the holes. Fix the bracket with appropriate plugs and screws. Ceiling mount Center the header bracket on the mark, no more than 15cm from the wall. Mark the fastening holes and drill the holes. Fix the bracket with appropriate plugs and screws.

5 cm highest point of travel206 | ENGLISH Brace the brackets of the cotter pin to secure it in place. Attach the rail to header bracket Align the holes in the rail and the bracket and insert the long shouldered shaft. Fix the shaft with a cotter pin. Lift the rail at motor end up to the ceiling. Open the garage door fully. Put a batten (4cm thick) on the top end of the ga- rage door and lay the rail on it.

4 cmENGLISH | 207 Door reinforcement CAUTION Fiberglass, aluminum or light- weight steel garage doors require reinforcement before installation of door bracket. You might enforce your door with U-shaped braces on your own risk. The horizontal re- inforcement should at least be long enough to be secured to two vertical supports. The verti- cal reinforcement should cover the height of the top panel. Hang the garage door opener Bend the hanging brackets to bridge the distance between the garage door opener and the ceiling. Mark the fastening holes and drill the holes. Fix the bracket with appropriate plugs and screws. Attach the rail to the hanging brackets with the U rail. Remove the batten from the garage door.

WARNING To prevent possible serious injury or death:

• Select an installation location without pipes or cables behind it.

• Bracket must be rigidly fastened to structural support on ceiling, otherwise garage door might not reverse when required. Do not install bracket over drywall.

• Concrete anchors must be used if mounting bracket or structural support into masonry.

2x208 | ENGLISH Door bracket mount Position the top edge of the bracket 5-10cm below the top edge of the door, or directly below any structural support across the top of the door. Drill fastening holes and fasten with 4self-threading screws. Alternately use machine bolts, lock washers and nuts (not included). 16a 16b

Disconnect the trolley by pulling the emergency release handle. Attach the straight door arm to the trolley with one of the short shouldered shafts. Fix the shaft with a cotter pin. Brace the brackets of the cotter pin to secure it in place. 4xENGLISH | 209 Pull the trolley A with the emer- gency release handle over the belt connector B until they click into place. CAUTION If your garage has no second entry, install an emergency door release kit of your garage door supplier to be able to open the door in case of mal- function. Attach the curved door arm to the door bracket with the sec- ond short shouldered shaft. Fix the shaft with a cotter pin. Brace the brackets of the cotter pin to secure it in place. Join arms with the bolts and nuts. Select holes as far apart as possible to increase door arm rigidity. lf the holes in the curved door arm and the straight door arm do not align, reverse the straight door arm. Proceed with step 18. lf necessary, you may cut up to 15cm from the solid end of the straight arm.

2x210 | ENGLISH Power connection Connect garage door opener to a suitable outlet (see techni- cal data). Ensure that the cable is not in the way of the garage door, cars or people.

Installing the wall control Take o the lid. Select an instal- lation location in sight of the garage door without pipes or cables behind it. Mark the fastening holes and drill them. Fix the wall control with the plugs and screws. Place entrapment warning label on wall next to garage door control.

1 2 3 4ENGLISH | 211 Programming the way of travel

Press and hold setting button until LED 2 shines continuously.

Press and hold + (up button) un- til door is in desired up position. LED 2 blinks. To prevent damage to vehicles, ensure that the door is fully open.

Once the door is in the desired up position, press and hold set- ting button, until LED 3 shines continuously.

Press and hold – (down button) until door is in the desired down position.

Once the door is in the desired down position, press and hold setting button until LED turns o .212 | ENGLISH

Press the Code button until the LED 1 shines continuously.

Within 10 seconds, press button 1 or 2 of the remote control, or the activating button of the wall control.

Press the same button again. LED 1 will fl ash and turn o . Repeat steps 1. to 3. to code up to a maximum of 10 remote controls. Pairing controls LED indicator 1 Button 1 2 Button 2 3 Activating button 4 Remote control

Safety reversal system test

With the door fully open, place a board with a thickness of 5 cm centered in the way of the door.

Press remote control push but- ton. When closing, the door MUST reverse when making contact with the board. Otherwise do not use the garage door opener any more; instead seek professional assis- tance for repair.

WARNING Without a properly installed safety reversal system, persons (particu- larly small children) could be seriously injured or even killed by a clos- ing garage door. Incorrect adjustment of garage door travel limits will interfere with the proper operation of the safety reversal system.

• The safety reversal system MUST be tested at least once every month.

• The safety reversal system must be tested after any adjustments made.ENGLISH | 213 Operation WARNING Read and follow all warnings and instructions. Always keep remote controls out of the reach of children. Only activate the garage door when you clearly see that there are no obstructions in the way of travel. Always keep the garage door in sight until com- pletely closed. Ensure that nobody crosses the path of the moving door. Ensure that nobody goes under a stopped, partially opened door. If possible, use emergency release handle only when garage door is closed. If you need to pull the red emergency release knob when the door is open, be sure no one is standing in the way of door travel. Weak or broken springs or an unbalanced door could result in an open door falling rapidly and un- expectedly. Never use emergency release handle to pull the garage door open or closed. If rope knot becomes untied, you could fall. Due to remote control the door may move unex- pectedly. Ensure that nobody crosses the path of the moving door. ∙ Press button on wall control or remote control to start the garage door opener. The door will always move in the opposite direction of the last run. ∙ Door stops if fully open or closed. ∙ Alternatively, you can stop the movement by pressing the button on the control again. ∙ The door will move in the opposite direction when started again.214 | ENGLISH Maintenance WARNING Always disconnect electric power to garage door opener before making any repairs or removing cov- ers. All repairs to cables, spring assemblies and other hardware must be made by a trained door systems technician. WARNING Regularly execute the manual release test and the safety reverse test. Maintain the garage door as ad- vised in the door manual. Lack of maintenance can lead to unsafe operation. ∙ Make sure, that the warning label is fixed properly and fully legible. Maintenance work by operator

• Damage or wear to a door system must only be rec- tified by qualified and trained professionals.

• To ensure fault –free operation, the door system must be inspected regularly and, if necessary, repaired. Always disconnect operating system from the power supply before starting work on the door system.

• Regularly check that the safety devices function cor- rectly; no less than every six months.

• Do the safety reversal test once a month (see “Safety reversal system test”).

• Check all the moving parts of the door system and door operator system.

• Check the door system for signs of damage or wear and tear.

• Move the door manually to check that the door trav- els easily and smoothly.

• Check all power supply cables for signs of damage. Monthly maintenance Manual release test WARNING An unbalanced door may fall down when re- leased. Keep doorway free during test.

• Close garage door, then pull down the red emergen- cy release handle. The trolley will disconnect.

• Test door for balance by releasing it at halfway. If balanced, it should stay in place, supported entirely by its springs. If the door falls down, seek profes- sional garage door service. Safety reversal test

• With the door full open, place a board with a thick- ness of 5cm centered in the way of the door.

• The closing door must reverse when it hits the board. If door stops on the obstruction, seek profes- sional garage door service. Cleaning

• If the garage door opener or the controls need cleaning, wipe them with a brush or a soft damp cloth. A mild detergent can be used but nothing like alcohol, petrol or other cleaning agent.

• Never use caustic agents to clean plastic parts.ENGLISH | 215 Battery change of remote control Unscrew the three little screws at the backside of the remote control, take of the lid and insert a new L828 battery. Please ob- serve the polarity. Reinstall the lid. Battery change of wall control Remove cover inserting a small screwdriver into the slot at the bottom of the lid. Insert a new C2032 battery (+side outwards) and reinstall the lid. Erasing controls

Press and hold the Code button, the LED 1 turns on.

Release the button when LED 1 turns o . All remote controls are now erased. This might become necessary if a remote control gets lost.

Disposal The pictogram with the crossed out dustbin points to the requirement for separate disposal of electrical and electronic appliances (WEEE). Electrical and electronic appliances can contain hazardous and environmentally hazardous materials. Do not dispose of this appliance as domestic waste. Hand it in at a collection point for electrical and elec- tronic waste. By doing so, you will help to conserve resources and protect the environment. For further details, please consult your dealer or your local au- thorities. Used batteries must be disposed of properly. Battery selling stores and municipal collection points oer special containers for battery disposal. Children must not play with plastic bags and pack- aging material, due to possible injury or danger of suocation. Store such material safely or dispose of environmentally friendly

PROBLEM CAUSE SOLUTION

Garage door doesn’t open Door locked Remove all locks before operating the garage door opener Control not connected (try another control to confirm) Move remote control closer to the garage door opener Replace battery (see section “Bat- tery change”) Pair control (see section “Program- ming”) Replace control Door sticks (after pulling the emergen- cy release, the door may be moved only with excessive force) Have a trained door systems techni- cian maintain the door. Power connection failure Plug garage door opener plug into a suitable live socket Check the socket with a suitable luminaire Have a qualified electrician repair the power connection, if socket is not live Garage door doesn’t close/open fully Brackets, connections, arms impaired Check garage door and door opener; re-programme the way of travel; always test safety reversal system after programming Door not balanced (after pulling the emergency release and opening the door half-way, the door isn’t held in that position by its springs) Have a trained door systems techni- cian maintain the door. Garage door reverses during closing Door sticks (after pulling the emergen- cy release, the door may be moved only with excessive force) Have a trained door systems techni- cian maintain the door. Obstacles in the way Remove obstacles like stones and ice in the doorway Way of travel set improperly Re-programme the way of travel; always test safety reversal system after programming TroubleshootingENGLISH | 217C800_2020/08_V1.2 Manufactured for HORNBACH Baumarkt AG, Hornbachstraße 11, 76879 Bornheim / Germany www.hornbach.com