the Bambino SES450 - Coffee machine SAGE - Free user manual and instructions

USER MANUAL the Bambino SES450 SAGE

SZYBKI PRZEWODNIK2 SAGE RECOMMENDS SAFETY FIRST At Sage we are very safety conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. In addition, we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions. IMPORTANT SAFEGUARDS READ ALL INSTRUCTIONS BEFORE

• A downloadable version of this document is also available at sageappliances.com

• Carefully read all instructions before operating and save for future reference.

• Remove any packaging material and promotional labels or stickers safely before using the appliance for the rst time.

• Before using for the rst time, please ensure that your electricity supply is the same as shown on the rating label on the underside of the appliance. If you have any concerns, please contact your local electricity company.

• The installation of a residual current safety 2 Sage Recommends Safety First9 Components11 Features11 Assembly12 Functions17 Care & Cleaning20 Troubleshooting23 Guarantee Contents3 switch is recommended to provide additional safety when using all electrical appliances. Safety switches with a rated operating current not more than 30mA are recommended. Consult an electrician for professional advice.

• To eliminate a choking hazard for young children, discard the protective cover tted to the power plug safely.

• Position the appliance on a stable, heat resistant, level, dry surface away from the counter edge, and do not operate on or near a heat source such as a hot plate, oven or gas hob.

• Fully unwind the power cord before operating.

• Do not let the power cord hang over the edge of a counter or table. Do not let the power cord touch hot surfaces or become knotted.

• Regularly inspect the power cord, plug and actual appliance for any damage. If found to be damaged in any way, immediately cease use of the appliance and return the entire appliance to the nearest authorised Sage Service Centre for examination, replacement or repair.

• Keep the appliance and accessories clean. Follow the cleaning instructions provided in this book. Any procedure not listed in this instruction booklet should be performed at an authorised Sage Service Centre.

• The appliance can be used by children aged 8 or older and persons with reduced physical, sensory or mental capabilities or a lack of experience and knowledge, only if they have been given supervision or instruction concerning use of the appliance in a safe way4 and understand the hazards involved.

• Children should not play with the appliance.

• Cleaning of the appliance should not be carried out by children unless they are 8 years or older and under adult supervision.

• The appliance and its cord should be kept out of reach of children aged 8 years and younger.

• Do not use attachments other than those provided with the appliances.

• Do not attempt to operate the appliance by any method other than those described in this booklet.

• Do not move the appliance whilst in operation.

• Never use the appliance without water in the water tank.

• Ensure the portalter is rmly inserted and secured into the brewing head before using the machine.

• Never remove the portalter during the brewing operation as the machine is under pressure.

• Do not place anything on top of the appliance.

• Do not touch hot surfaces. Allow the product to cool down before moving or cleaning any parts.

• Heating element surface is subject to residual heat after use.

• Always ensure the appliance is turned OFF, unplugged at the power outlet and has been allowed to cool before cleaning, attempting to move or storing.

• The appliance is not intended to be operated by means of an external timer or separate remote- control system.

• The use of attachments not sold or recommended by Sage may cause re, electric shock or injury.5

• Always turn the appliance to the o position, switch o at the power outlet and unplug at the power outlet when the appliance is not in use.

• Any maintenance other than cleaning should be performed by an authorised Sage

• Do not use the appliance on a sink drain board.

• Do not operate the appliance if it is in an enclosed space, or within a cupboard. SPECIFIC INSTRUCTIONS FOR BES450/SES450

• T his appliance is recommended for household use only. Do not use this appliance for other than its intended use. Do not use in moving vehicles or boats. Do not use outdoors. Misuse may cause injury.

• If the appliance is to be: − left unattended − cleaned − moved − assembled; or − stored, always switch O the espresso machine by simultaneously pressing the 1 CUP and HOT WATER buttons. Unplug from the power outlet.

• Ensure the product is properly assembled before rst use.

• Do not use any other liquid apart from cold mains/tap water. We do not recommend the use of highly ltered, de- mineralized or distilled water as this may aect the taste of the coee and how the espresso machine is designed to function.

• Do not leave the product unattended when in use.

• Do not touch hot surfaces. Allow the product to cool down6 before moving or cleaning any parts.

• Use caution when operating the machine, as metal surfaces are liable to get hot during use. WARNING To avoid the risk of injury, use caution when descaling, as hot steam may be released. Before descaling, ensure drip tray is inserted. Refer to ‘Care & Cleaning’ for further instructions. Ensure the portalter is rmly inserted and secured into the group head before starting the extraction. Never remove the portalter during the brewing process. WARNING To avoid the risk of injury, do not open the brew chamber during the brew process. WARNING Do not place portalter, the tamper or any parts of the appliance in the dishwasher. WARNING Do not immerse power cord, power plug or any parts of the appliance or the appliance in water or any other liquid. WARNING Misuse may cause injury. SHORT CORD INSTRUCTIONS

• Your Sage appliance is tted with a short power cord to reduce personal injury or property damage resulting from pulling, tripping or becoming entangled with a longer cord. Longer detachable power cords or extension cords are available and may be used if care is exercised. If an extension cord is used,7

1. the marked electrical

rating of the cord set, or extension cord should be at least as great as the electrical rating of the appliance,

2. the cord should be

arranged so that it will not drape over the counter-top or table where it can be pulled on by children or tripped over unintentionally and

3. the extension cord must

include a 3-prong grounding plug. NOTICE TO CUSTOMERS REGARDING MEMORY STORAGE

• Please note that in order to better serve our customers, internal memory storage has been embedded into your appliance. This memory storage consists of a small chip to collect certain information about your appliance including the frequency of use of the appliance and the manner in which your appliance is being used. In the event your appliance is returned for service, the information collected from the chip enables us to quickly and eciently service your appliance.

• The information collected also serves as a valuable resource in developing future appliances to better serve the needs of our consumers. The chip does not collect any information regarding the8 individuals who use the product or the household where the product is used. If you have any questions regarding the memory storage chip, please contact us at privacy@sageappliances. com SPECIFIC INSTRUCTIONS FOR WATER FILTER

• Filter cartridge should be kept out of reach of children.

• Store lter cartridges in a dry place in the original packaging.

• Protect cartridges from heat and direct sunlight.

• Do not use damaged lter cartridges.

• Do not open lter cartridges.

FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS

• If you are absent for a prolonged period of time, empty the water tank and replace the cartridge. The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council oce. To protect against electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid.9 Components A. 1.4L (47 .oz) removable water tank B. Control panel 1 CUP, 2 CUP, hot water, steam buttons C. Group head D. 54mm aluminium portalter (WARNING: NOT dishwasher safe) E. Steam wand grip F. Steam wand G. Removable drip tray grid H. Removable drip tray with full indicator

G10 ACCESSORIES A. Stainless steel milk jug B. 54mm tamper (Note: Do not submerge in water or any liquid) C. Descaling Powder D. Steam tip and basket cleaning tool (Located under the water tank) E. Dual wall lter baskets (1 cup & 2 cup) F. Single wall lter baskets (1 cup & 2 cup) G. Water lter holder with lter

Rating Information 220–240V ~ 50–60Hz 1300–1600W11 COMPACT FOOTPRINT Cafe quality coee in a compact machine.

MANUAL MILK TEXTURING

Manually textures milk from silky smooth latté to creamy cappuccino. THERMOJET™ TECHNOLOGY Innovative heating system achieves ideal extraction temperature in 3 seconds.

PID TEMPERATURE CONTROL

Electronic PID temperature control for increased temperature stability.

LOW PRESSURE PRE-INFUSION

Applies low water pressure at the start of the extraction to gently expand grinds for an even extraction. VOLUMETRIC CONTROL Preset 1 & 2 cup volumes, manual over-ride or programmable shot volumes.

Hot water outlet via the steam wand for making long blacks and pre-heating cups. Bambino™ Features Assembly

Machine Preparation Remove and discard all labels and packaging materials attached to your machine. Ensure you have removed all parts and accessories before discarding the packaging. Clean the drip tray, drip tray grid, portalter, lter baskets using warm water and a gentle dish washing liquid. Rinse well and dry thoroughly before use.

INSTALLING THE WATER FILTER

1. Remove the water lter and water lter

holder from the packaging.

2. Set the reminder for the next month of

replacement. We recommend to replace the lter after 3 months.

3. Soak the lter in cold water for 5 minutes.

4. Wash the lter holder with cold water.

5. Insert the lter into the two parts of the

lter holder. Ensure they are connected.

6. Remove the water tank from the machine.

Align the base of the lter holder with the adapter inside the water tank. Push down to lock into place.12 Functions FIRST USE 1. Remove the water tank and ll it with potable water to the indicated MAX line. Place the water tank back rmly onto the machine.2. Ensure that the drip tray is rmly placed on the machine.3. Place a 500ml container under the portalter and steam wand for the water drips for this rst cycle.4. Plug the power cord into the power outlet, and the 1 Cup button illuminates.5. Press the 1 Cup button to begin the rst use cycle. NOTE The rst use cycle is to rinse the machine and prime the heating system. STANDBY MODE To turn o the operation and enter standby mode, press the 1 Cup and Hot Water buttons for 0.5 second simultaneously.

0.5s NOTE Unit will enter ‘standby mode’ when idle or no interaction from user after 10 minutes.

FILLING THE WATER TANK

Lift the water tank from the machine. Remove the water tank lid and add potable water to the water tank, lling to the MAX marking indicated.Replace the water tank onto the machine, press down ensuring it is properly attached and sitting ush against the back of the machine. NOTE Machine LED lights will ash 6 times for 3 seconds when no water is detected in the water tank. FILTER BASKETS This machine includes both single and dual wall 1 Cup and 2 Cup lter baskets. 1 CUP 2 CUP 1 CUP 2 CUP Use the 1 cup lter basket when brewing a single cup and the 2 cup lter baskets when brewing 2 cups or a stronger single cup or mug. Adjust the grind amount and size if switching from a single basket to a double basket, or vice versa.The provided lter baskets are designed for:1 Cup lter basket = 8-11g2 Cup lter basket = 16-19g13

SINGLE WALL FILTER BASKETS

Single Wall lter baskets should be used when grinding fresh whole coee beans. These allows you to experiment with grind, dose and tamp to create a more balanced espresso.

DUAL WALL FILTER BASKETS

Dual Wall lter baskets should be used when using pre-ground coee and older beans that are past the 30 day roast date. These regulate the pressure and helps to optimise the extraction regardless of the grind, dose and tamp pressure or freshness. THE GRIND When grinding coee beans, the grind size should be ne but not too ne. The grind size will aect the rate at which the water ows through the ground coee in the lter basket and the taste of the espresso. If the grind is too ne (looks like powder and feels like our when rubbed between the ngers), the water will not ow through the coee even when under pressure. The resulting espresso will be OVER EXTRACTED, dark in colour and bitter in avour. If the grind is too coarse, the water will ow through the ground coee in the lter basket too quickly. The resulting espresso will be UNDER EXTRACTED and lacking in colour and avour.

COFFEE DOSE AND TAMPING

• Insert the lter basket into the portalter.

• Grind enough coee to ll the lter basket.

• Tap the portalter several times to collapse and distribute the coee evenly in the lter basket.

• Using the tamper, tamp down rmly (approx. 15-20kgs (30-40 lbs.) of pressure). The amount of pressure is not as important as the consistent pressure every time. As a guide, the top edge of the cap on the tamper should be level with the top of the lter basket AFTER the coee has been tamped. NOTE We recommend quality 100% Arabica beans with a ‘Roasted On’ date stamped on the bag, not a ‘Best Before’ or ‘Use By’ date. Coee beans are best consumed between 5–20 days after the ‘Roasted On’ date. Stale coee may pour too quickly from the portalter spouts and taste bitter and watery.

PURGING THE GROUP HEAD

Before placing the portalter into the group head, run a short ow of water through the group head by pressing the 1 Cup or 2 Cup button. This will stabilize the temperature prior to extraction.

INSERTING THE PORTAFILTER

Place the portalter underneath the group head so that the handle is aligned with the INSERT position. Insert the portalter into the group head and rotate the handle towards the centre until resistance is felt. LOCK INSERT Place your cup/s under the portalter on the drip tray.14 EXTRACTING ESPRESSO As a guide the espresso will start to ow after 8–12 seconds (infusion time) and should be the consistency of dripping honey. If the espresso starts to ow after less than 7 seconds, you have either under dosed the lter basket and /or the grind is too coarse. This is an UNDER EXTRACTED shot. If the espresso starts to drip but doesn’t ow after 12 seconds, the grind is too ne. This is an OVER EXTRACTED shot.

PRE-PROGRAMMED SHOT VOLUME

- 1 CUP Press the 1 Cup button for less than 1 second, the button will ash indicating that it has been selected. A preset single espresso volume of approximately 30ml will be extracted. The machine will automatically stop once the pre-set volume has been extracted.

PRE-PROGRAMMED SHOT VOLUME

- 2 CUP Press the 2 Cup button for less than a second, the button will ash indicating that it has been selected. A preset double espresso volume of approximately 60ml will be extracted. The machine will automatically stop once the pre-set volume has been extracted. NOTE Pressing the corresponding 1 Cup or 2 Cup button during the programmed espresso extraction will immediately stop the extraction.

PROGRAMMING COFFEE VOLUME

Press and hold the 1 Cup and 2 Cup buttons for 2 seconds, the buttons will illuminate and ash.

OFF To set the 1 Cup volume:

• Press the 1 Cup button for about 3 seconds to start the extraction.

• Press the 1 Cup button again to stop the extraction. The modied volume will be saved. To set the 2 Cup volume, follow the above steps and select the 2 Cup button to start and stop the extraction. NOTES

• If no user input after 30 seconds. Machine returns to ‘ready mode’

• The modied coee volume will be saved into memory for the next use or when the machine is re-started.

• Pressing the steam or hot water button at any stage will cancel the operation and the machine will return to ready mode without saving any coee volume program.

MANUAL PRE-INFUSION AND SHOT

VOLUME Press and hold the 1 Cup or 2 Cup button for more than a second. After one second the pump will start at pre-infusion pressure and continue while button is pressed. Release the button to start the extraction. Press any button again to stop the extraction.15

STEAM WAND MANUAL PURGE

To reduce steam wand blockages, we recommend running steam through the steam wand after milk texturing. Lower and point steam wand directly on drip tray and away from users and press the steam button to run steam to rinse steam wand, or press and hold steam button for 3 seconds, to activate the steam wand purge. This will run short water pulses through the steam wand. NOTE Both 1 Cup and 2 Cup buttons will blink during the steam purge function. WARNING After pressing steam button, the steam can’t stop immediately, it needs a few seconds to completely stop steam.

Regularly check steam performance. If the steam wand is blocked, it will immediately stop operating. See ‘Cleaning the Steam Wand’ for further instructions.

Hot water through the steam wand When machine is on ‘ready mode’, press hot water button, and hot water ow will start through the steam wand. Press any button to stop hot water ow. WARNING Cup temperature is at 90°C (194°F). Be careful in handling hot beverages.

MANUAL MILK TEXTURING

• Lift the steam wand and insert into the milk jug with the steam wand tip 1-2cm (O inch) below the surface of the milk, close to the right-hand side of the jug at a 3 o’clock position.

• Press the STEAM button to begin texturing

• Keep the steam wand tip just under the surface of the milk until the milk is spinning clockwise, producing a vortex (whirlpool eect).

• With the milk spinning, slowly lower the jug. This will bring the steam wand tip to the surface of the milk and start to introduce air into the milk.

• Gently break the surface of the milk with the tip to get the milk spinning fast enough.

• Keep the steam wand tip at or slightly below the surface, continuing to maintain the vortex. Texture the milk until sucient volume is obtained.

• Lift the jug to lower the tip beneath the surface but keep the vortex spinning. The milk is at the correct temperature (60-65°C) when the jug is hot to touch.

• When texturing is close to acceptable desired result, press any button to stop texturing.

• After the steam is released completely, remove the steam wand from the milk jug.

• Wipe the wand and tip with a clean damp cloth.16 EXTRACTION TIPS A great espresso is about achieving the perfect balance between sweetness, acidity, and bitterness. The avour of your coee will depend on many factors, such as the type of coee beans, degree of roast freshness, coarseness or neness of the grind, dose of ground coee and tamping pressure. Experiment by adjusting these factors just one at a time to achieve the taste of your preference.
• Flow starts after 8–12 secs• Flow slow like warm honey• Crema is golden brown with a ne mousse texture• Espresso is dark brown SOLUTIONS SOLUTIONS Tamp using 15–20kgs of pressure. The top edge of cap on the tamper should be level with the top of the lter basket AFTER tamping. • Flow starts after 1–6 secs• Flow fast like water• Crema is thin and pale• Espresso is pale brown• Tastes bitter/sharp, weak and watery• Flow starts after 12 secs• Flow drips or not at all• Crema is dark and spotty• Espresso is very dark brown• Tastes bitter and burntREMOVE USED GRINDSUsed grinds will form a coffee 'puck'. If the puck is wet, refer to the 'Under Extraction' section.RINSE FILTER BASKET Keep the lter basket clean to prevent blockages. Without ground coffee in the lter basket, lock the portalter into the machine and run hot water through.AFTER EXTRACTION

CORRECT EXTRACTION UNDER EXTRACTION OVER EXTRACTION

Tamp using 15–20kgs of pressure. The top edge of cap on the tamper should be level with the top of the lter basket AFTER tamping. ALWAYS TAMP TO LINEAdjust & re-testALWAYS TAMP TO LINEAdjust & re-testEXPERIMENT WITH GRIND:• Grind needs to be ner for a slower extraction.

• Ensure you are controlling the dose.Adjust & re-testEXPERIMENT WITH GRIND:• Grind needs to be coarser for a faster extraction.
• Ensure you are controlling the dose.Adjust & re-test LOCK TIGHT

GRIND GRIND DOSE TAMP

OVER EXTRACTED BITTER • ASTRINGENT Too ne Too much Decrease dose Too heavy BALANCED Optimum 8-11g (1 Cup) 16-19g (2 Cup) 15-20kgs (30-40 lbs.) UNDER EXTRACTED UNDERDEVELOPED • SOUR Too coarse Too little Increase dose Too light17 Care & Cleaning CLEAN & DESCALE CYCLEThe Bambino Espresso machine requires regular cleaning and descaling. When this is due, the 2 Cup button will continuously ash, indicating the machine needs cleaning and descaling. NOTE Pressing any of buttons will cancel the alert and return the machine to ready mode.WARNINGIt is NOT recommended to ignore the clean cycle warning because after regular use, hard water can cause mineral build-up in and on many of the inner functioning components, reducing the brewing ow, brewing temperature, power of the machine, and the taste of the espresso.WARNINGDo not immerse the power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during descaling.TO PERFORM A CLEAN & DESCALE CYCLE1. Empty the drip tray and re-insert rmly into position on the machine.2. Fill the water tank to the DESCALE line indicated and add the descaling agent to the water.DESCALE

3. Place a 2 Litre (68 .oz) container under the group head and steam wand.

4. Press the 2 Cup and Steam buttons simultaneously for 5 seconds to start descaling.

68oz MAX NOTE The 2-Cup button will ash throughout the cycle.5. Once the descale solution has been used up, the descale mode will pause. 6. Rinse and rell the water tank to the MAX line and empty the waste water container, then replace both parts on to the machine to proceed onto the rinse cycle.7. Press the 2 Cup button to proceed rinse cycle.8. When the rinse cycle is complete, the machine will then go into ready mode.18 2L68ozDESCALE1000

9. Remove and empty the waste water

container. Rinse the drip tray and water tank and dry thoroughly before replacing them back onto the machine.

CLEANING THE STEAM WAND

• The steam wand should always be cleaned after texturing milk. Wipe the steam wand with a damp cloth.

• If any of the holes in the tip of the steam wand become blocked, it may reduce frothing performance. Manually purge the steam wand to try and clear the holes.

• If the steam ow is very small and steam wand is still blocked, unscrew the steam wand tip using the steam tip cleaning tool, then use the tool to unblock the holes; cleaning tool is located in the back of the machine, under the water tank.

6 ! Rinse the steam tip and wipe with a clean, dry cloth. Reassemble the steam wand by screwing the steam tip back on to the steam wand. Purge the steam wand after cleaning.

• Press ‘2 Cup’ button to ow freshwater ush cycle.

• The lter baskets and portalter should be rinsed under hot water directly after use to remove all residual coee oils.

• If the holes in the lter baskets become blocked, use the steam wand cleaning tool to unblock the holes. WARNING Do not put portalter in dishwasher.

CLEANING THE SHOWER SCREEN

• The group head interior and shower screen should be wiped with a damp cloth to remove any ground coee particles.

• Periodically run hot water through the machine with the lter basket and portalter in place, without any ground coee, to rinse out any residual coee.

CLEANING THE DRIP TRAY

The drip tray should be removed, emptied and cleaned after each use or when the drip tray indicator rises through the drip tray grid. Remove the drip tray grid and wash both parts in warm soapy water.

CLEANING THE OUTER HOUSING

• Wipe the outer housing with a soft, damp cloth and then polish with a soft, dry cloth. NOTE Do not use any abrasive cleaners, pads or cloths which can scratch the surfaces of the machine. NOTE Do not clean any of the parts or accessories in the dishwasher.19 WARNING Do not immerse the power cord, power plug, plastic tamp or machine in water or any other liquid.

STORING YOUR MACHINE

Before storing, turn the machine o, switch o and remove the power plug from the power outlet. Empty the water tank and drip tray and ensure the machine is cool, clean and dry. Store in an upright position. Do not place anything on top of the machine.

1. When machine is on standby mode

2. Press and hold the 1 Cup and 2 Cup

buttons for 10 seconds to enter Factory reset mode.

3. The lights will ash 3 times to indicate that

all volumes have been reset.

4. Machine will then return to ready mode.

NOTE When machine is turned on after reset, it enters directly to ready mode.

REPLACING THE WATER FILTER

The provided water lter helps prevent scale build-up in and on many of the inner functioning components. Replacing the water lter after 3 months or 40L will reduce the need to descale the machine.

PROBLEM POSSIBLE CAUSES EASY SOLUTION

Water does not ow from the group head. No hot water.

Water tank is empty.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place.

Machine needs to be cleaned & descaled.

Perform clean & descale cycle.

Coee is ground too nely and/ or too much coee in lter basket and/or over tamping and/or lter basket is blocked.

See below, ‘Espresso only drips from the portalter spouts or not at all’. Espresso only drips from the portalter spouts or not at all.

Coee is ground too nely.

Use slightly coarser grind. Refer to ‘Coee Dose and Tamping’ on page 13 and ‘Extraction Tips’ on page 16.

Too much coee in the lter basket.

Coee tamped too rmly.

Tamp between 15-20kgs (30-40 lbs) of pressure.

Water tank is empty. Fill tank.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place.

The lter basket may be blocked.

Use the pin on the end of the provided cleaning tool to unblock the hole(s).

Machine needs to be cleaned & descaled.

Perform clean & descale cycle Espresso runs out too quickly

Coee is ground too coarsely.

Use slightly ner grind.

Refer to ‘Coee Dose and Tamping’ on page 13 and ‘Extraction Tips’ on page 16.

Not enough coee in the lter basket.

Increase dose of coee and tamp. Refer to ‘Coee Dose and Tamping’ on page 13 and ‘Extraction Tips’ on page 16.

Coee tamped too lightly.

Tamp between 15-20kgs (30-40 lbs) of pressure.21

PROBLEM POSSIBLE CAUSES EASY SOLUTION

Portalter not inserted in the group head correctly.

Ensure portalter is completely inserted and rotated until resistance is felt.

There are coee grounds around the lter basket rim.

Clean excess coee from the rim of the lter basket to ensure a proper seal in group head.

Too much coee in the lter basket.

Lower dose of coee. Refer to ‘Coee Dose and Tamping’, page 13 Small steam.

Machine has not reached operating temperature.

Allow time for the machine to reach operating temperature.

Water tank is empty.

Water tank is not fully inserted and locked into position.

Push water tank down completely to lock into place.

Machine needs to be cleaned & descaled.

Perform clean & descale cycle.

Steam wand is blocked or almost blocked.

Refer to ‘Cleaning the Steam Wand’, page 18. Pulsing/pumping sound while extracting espresso or steaming milk.

The machine is carrying out the normal operation of the pump.

No action required as this is the normal operation of the machine.

Water tank is empty.

Fill tank. Coee not hot enough.

Portalter not pre-heated.

Coee tamped too lightly.

Tamp between 15-20kgs (or 30-40 lbs) of pressure.

Coee is ground too coarsely.

Use slightly ner grind. Refer to ‘Coee Dose and Tamping’ on page 13 and ‘Extraction Tips’ on page 16.

Coee beans or pre-ground coee are not fresh.

If grinding fresh whole coee beans, use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date. If using pre-ground coee, use within a week of grinding.

The lter basket may be blocked.

Use the pin on the end of the provided cleaning tool to unblock the hole(s). Water leaking

Water tank is not fully inserted and locked into position.

Turn the steam wand directly on the drip tray or jug before manual purge.

Push water tank down completely to lock into place.22

PROBLEM POSSIBLE CAUSES EASY SOLUTION

Water doesn’t come through (the machine makes a loud noise).

Water tank is empty or water level is below minimum.

Water lter has been inserted without soaking.

Ensure the water lter has been soaked for 5 minutes before inserting into the water tank. Machine is on but ceases to operate.

The safety thermal-cut out may have activated due to the pump overheating.

Press the 1 CUP and HOT WATER buttons simultaneously for 0.5 seconds to switch the machine o and unplug from the power outlet. Allow to cool for about 30–60 minutes. If problem persists, call Sage Support. 2-cup coee button ashing

This indicates machine needs cleaning and descaling

Perform a clean and descale cycle. Follow the steps outlined on page

Too much/too little espresso is being delivered to the cup.

Grind amount and/or grind size settings and/or shot volumes require adjustment.

Adjust the grind amount and/or grind size settings. Refer to ‘Coee Dose and Tamping’, page 13, ‘The Grind’, page 13 and ‘Extraction Tips’, page

Sage Appliances guarantees this product for domestic use in specied territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances). All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim, please visit www.sageappliances.com. Guarantee24 Notesthe Bambino

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