the Dynamic Duo SEP920 - Coffee machine SAGE - Free user manual and instructions
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| Product type | Espresso coffee machine with integrated grinder |
| Dimensions (W x H x D) | 41 x 36 x 33 cm |
| Weight | 12 kg |
| Power supply | 220-240 V, 50 Hz, 1850 W |
| Main functions | Dual boiler, automatic milk frother, 15 bar pressure, integrated conical grinder, grind and dose adjustment, pre-infusion, hot water |
| Maintenance and cleaning | Automatic cleaning, scheduled descaling, removable panels for easy cleaning |
| Safety | Automatic shut-off, overheat protection, safety lock |
| Spare parts and repairability | Filters, gaskets, portafilter and water tank available; repairable by Sage authorized service center |
| Warranty | 2 years (depending on country) |
| Water tank capacity | 2.5 L |
Frequently Asked Questions - the Dynamic Duo SEP920 SAGE
How to use the automatic milk frother?
Fill the milk reservoir, place the nozzle into the carafe and select the Froth or Hot program. The machine heats and froths the milk automatically. Clean the nozzle after each use.
How to adjust the grind?
Turn the grind selector on the grinder. A finer setting (low number) for a strong espresso, coarser (high number) for filter coffee. Make adjustments in steps and test.
What to do if the machine does not turn on?
Ensure the water tank is properly placed and the machine is plugged in. Make sure the drip tray is correctly inserted. If the problem persists, refer to the Troubleshooting section of the manual.
How to descale the machine?
Use a Sage-compatible descaling solution. Fill the tank with the solution, then start the descaling program via the menu. Rinse several times with clean water. It is recommended to descale every 3 months.
Why is the coffee too acidic?
Excessive acidity can be due to a grind that is too coarse, a temperature that is too low, or an extraction time that is too short. Try grinding finer, increasing the temperature, or extending the brew time.
How to clean the grinder?
The grinder is cleaned by removing the hopper and brushing the burrs. Use a stiff brush. For deep cleaning, you can use grinder cleaning tablets.
The machine makes an abnormal noise?
An unusual noise may come from the grinder (blocked beans) or the pump. Stop the machine, remove the beans and check. If the noise persists, contact customer service.
How to change the water filter?
Remove the old filter from the tank, insert the new one until it clicks. Fill with water and run a rinse cycle. The filter should be changed every 2 months.
Can I use pre-ground coffee?
Yes, use the separate pre-ground coffee hopper (if provided) or insert directly into the portafilter. Adjust the dose manually. For best results, use whole bean coffee.
Where to find spare parts?
Spare parts (filters, gaskets, portafilter, etc.) are available on the official Sage website or from authorized dealers. Use model number SEP920 to order.
User questions about the Dynamic Duo SEP920 SAGE
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USER MANUAL the Dynamic Duo SEP920 SAGE
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Product information
Brand : SAGE
Model : the Dynamic Duo SEP920
Category : Coffee machine