GXV3350 - Phone GRANDSTREAM - Free user manual and instructions

USER MANUAL GXV3350 GRANDSTREAM

Quick Installation Guide Grandstream Networks, Inc. 126 Brookline Ave, 3rd Floor Boston, MA 02215. USA Tel : [phone] - 9300 Fax: [phone] - 1987 www.grandstream.com For Warranty and RMA information, please visit www.grandstream.com HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

WARNING: Please DO NOT power cycle the GXV3350 during system boot

up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

WARNING: Use only the power adapter included in the GXV3350 package.

Using an alternative non-qualified power adapter may possibly damage the unit. 1x GXV3350 Main Case 1x Handset 1x Phone Cord 1x Ethernet Cable 1x 12V Power Adapter 1x Quick Instal- lation Guide 1x GPL License 12V The GXV3350 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GXV3350 to use that service, and periodically test your configuration to confirm that it works as you expect. If you do not do so, it is your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

OVERVIEW: The GXV3350 IP Video Phone for Android combines a 16-line IP video phone with a multi-platform video collaboration solution and the functionality of an Android tablet to offer an all-in-one communications solution.This IP video phone delivers a powerful experience through its’ 5 inch 1280x720 capacitive touch screen, tiltable camera, HDMI output, dual microphones and support for 720p HD video. The GXV3350 adds dual Gigabit ports with PoE/PoE+, integrated Wi-Fi and Bluetooth support. It also runs Android 7.0 and offers instant access to hundreds of thousands of Android apps. By combining a state-of-the-art IP video phone, an advanced video collaboration solution, and the functionality of an Android tablet, the GXV3350 offers businesses throughout the world a powerful desktop communication and productivity solution.. 1x Phone stand~ 3 ~ ~ 4 ~ CONNECTING THE PHONE: PHONE SETUP:

1. Attach the wall mount spacers to the slot for wall mount spacers on the

2. Attach the phone to the wall via the wall mount hole.

3. Pull out the tab from the handset cradle (see figure below).

4. Rotate the tab and plug it back into the slot with the extension up to hold

the handset while the phone is mounted on the wall. Installing the Phone (Wall Mount *Sold seperately):

1. Connect the handset and main phone case with the phone cord.

2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or

a router (LAN side of the router) using the Ethernet cable.

3. Connect the 12V DC output plug to the power jack on the phone; plug the

power adapter into an electrical outlet. If PoE switch is used in step 2, this step could be skipped.

4. The LCD will display booting up or firmware upgrading information. Before

continuing, please wait for the main screen display to show up.

5. Using the web configuration interface or from the menu of the touch screen,

you can further configure network connection using static IP, DHCP... etc. LAN Port RJ9 Headset Port Power Handset Port Slots for wall mount spacers and phone stand. PC Port For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand, (upper half, bottom part). Using the Phone Stand: Tips for using the GXV3350 Keys: Volume down Volume UP Home MENU BACK

1. Tap on VOLUME DOWN / UP keys to adjust volume on the phone.

2. Tap on HOME key to return to the default idle screen. Or press and hold on

the HOME key for 2 seconds to take a screenshot.

3. Press MENU key to access phone’s display settings, edit widgets and

thread manager. Or press and hold on the MENU key for 2 seconds to enter managing application interface directly.

1. Ensure your phone is properly powered up and connected to the Internet.

2. Tap on Settings → Status → Network status, to obtain the IP address of

is “admin” and the default random password can be found at the sticker on the GXV3350).

5. In the web GUI → Account, select Account 1/2/3/.../16 page to configure

Account name, SIP Server, SIP User ID, Authenticate ID and Authenticate Password to register the account on the GXV3350.

1. Make sure the phone is properly powered up and in idle screen.

2. Select Settings → Advanced → Account settings. Tap on one of the

Account to configure Account name, SIP Server, SIP User ID, SIP Auth ID, SIP Auth Password to register account on the GXV3350. After successfully registered, the dial screen will be shown.

3. Follow the Menu options to configure other settings on the phone. For

example, to configure static IP on the GXV3350, set up static IP address via LCD Menu → Settings → Network → Ethernet Settings.

4. Please contact your ITSP (Internet Telephony Service Provider) for

additional settings that may be necessary to configure the phone. PHONE CONFIGURATION: Conguring the GXV3350 using Web Browser: GBX20 PACKAGE CONTENTS: 1x GBX20 Extension Board 1x GBX20 Extension Board Stand 1x Extension Board Connector Plate 1x Screw 1x TypeA-MicroB USB Cable

CONNECTING GBX20 EXTENSION MODULE TO

GXV3550 (GBX20 is sold seperatly): The GXV3350 uses GBX20 as the extension module. The extension module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each GBX20 extension module has 20 programmable buttons, Left and Right buttons, supporting 40 Multiple Purpose Keys to be configured. GXV3350 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone. Installing the GBX20 to GXV3350:

1. On the back of the GBX20 and the GXV3350 there are slots for connector

plate. Attach the connector plate between the slots for the GBX20, Apply the screw provided and securely tighten the connector plate to the GBX20 (see figure in next page). Notes:

• The GBX20 is an additional accessory for the GXV3350. Therefore, the GBX20 (including extension module accessories for installation) is not included in the GXV3350 package.

• In case two or more GBX20 extension modules are connected to the GXV3350 , the second GBX20 needs to be powered on by a 12V/1A PSU. GXV3350 with 1x GBX20 GXV3350 with 4x GBX20 1x 12V/1A Power Adapter 12V 1x Quick Installa- tion Guide~ 7 ~ ~ 8 ~ Conguring the GXV3350 Extension module:

3. For more configuration information, please refer to the GXV3350’s user

manual. Refer to online documents and FAQ for more detailed information: http://www.grandstream.com/our-products This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at www.cmspatents.com.

2. Attach the other side of the connector plate to the GXV3350’s EXT slots

like shown in the figure below:

3. Connect the GBX20 to the GXV3350 via the USB port using the USB

cable provided with the GBX20.

4. Install the phone stands on the GXV3350 and the GBX20.

5. Power up the GXV3350. The GBX20 will show the booting up screen with

version information and connecting status.

6. After successfully booting up, the extension board will stay in idle. Press

http://www.grandstream.com/our-products

i Prawy przycisk jednocześnie. For certification information, please refer to User Manuals: http://www.grandstream.com Common part: This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. Après examen de ce matériel aux conformité ou aux limites d’intensité de champ RF, les utilisateurs peuvent sur l’exposition aux radiofréquences et la conformité and compliance d’acquérir les informations correspondantes. La distance minimale du corps à utiliser le dispositif est de 20cm. The earpiece is easy to absorb small object, please take care to avoid scratching. U.S. FCC Part 15 Regulatory Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. U.S. FCC Part 68 Regulatory Information This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other information, the ACTA registration number and ringer equivalence number (REN.) If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total REN’s contact the telephone company~ 65 ~ ~ 66 ~ to determine the maximum REN for the calling area. This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right the file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved. This equipment uses the following USOC jacks: RJ45C. It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This is to avoid damaging the equipment caused by local lightening strikes and other electrical surges. If trouble is experienced with this equipment, please contact (Agent in the US): Company Name: Grandstream Networks, Inc. Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA Tel: [phone] Fax: [phone] Canada Regulatory Information Radio equipment Operation of 5150-5250 MHz is restricted to indoor use only. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :