Swash Select BL67 - Toilet Brondell - Free user manual and instructions

USER MANUAL Swash Select BL67 Brondell

Owner’s Manual Swash BL67/EM417 Advance Bidet Seat Model: BL67, EM417This manual contains important safety information. Before operating the bidet, please read this manual thoroughly, and retain it for future reference. PRODUCT INSTALLATION GENERAL INFO PRODUCT OPERATION 01 SAFETY INFORMATION

BL67EM417 OWNER'S MANUAL

Table of Contents1 SAFETY INFORMATION (IMPORTANT SAFEGUARDS)

READ ALL INSTRUCTIONS BEFORE USING

BE CAREFUL TO KEEP THIS SAFETY INFORMATION. PLEASE READ THIS INFORMATION TO PREVENT PROPERTY LOSS AND ENSURE SAFETY.

DANGER: If not observed, serious injury or even death may occur as a result.

WARNING: If not observed, serious physical injury or property damage may occur as a result.

CAUTION: If not observed, minor physical injury or property damage may occur as a result. DANGER Failure to observe the following warnings may result in electric shock, ire, personal injury, property damage or product damage.

• Do not use a damaged power plug or plug into a loose electric outlet.

• Do not move the product by pulling the power cord.

• Do not handle the product or power plug with wet hands.

• Do not forcefully bend the power cord or place heavy objects on it to prevent it from being damaged or deformed.

• Do not connect and pull out the power plug or cord repeatedly.

• Unplug the product before cleaning, repairing, inspecting, or replacing parts.

• Remove any dust or water from the power plug prior to plugging in.

• Do not plug the product into an electrical outlet or power strip that is being used by too many other products. Use an electrical outlet adequate for the wattage of the product rated for a minimum of 15 amps.

• If the power cord is damaged, do not attempt to repair, modify, or replace the cord yourself. Contact the Brondell Service Center toll free at 888-542-3355 or email us through our website.

• If the product produces a strange noise, a burning smell, or emits smoke, unplug it immediately from the electrical outlet and contact Brondell. Failure to do so may result in electric shock or ire.

• Do not insert any wires or sharp objects into any product gaps. This may result in electric shock, ire, or product damage.

• Do not place an electronic or gas heater near the product or dispose of any burning materials such as a lit cigarette in the toilet. This may result in ire or product deformation. Do not place any containers illed with water or other liquids, food, metallic objects, or any lammable material on top of the product. If foreign material enters the product, this may result in electric shock or ire.2

• Do not plug in, operate, or store the unit in locations where lammable or combustible materials are used or kept.

• Do not use industrial water, or gray water for the supply, as this may cause skin damage or disease.

• Turn o the main water supply valve when cleaning.

• For children and seniors who may have diiculties with adjusting temperatures or those with sensitive skin or impaired heat sensitivity, set the temperature of the wash spray and seat to “low” or “o” to prevent burning.

• Close supervision is necessary when this product is used by children, seniors, or persons requiring general assistance.

• Do not press the buttons using excessive force.

• Do not stand on top of or place any heavy objects onto the seat cover.

• Use this product for its intended use only, as described in this manual. Do not use any attachments that are not recommended by Brondell. SAFETY INFORMATION (IMPORTANT SAFEGUARDS) DANGER Failure to observe the following warnings may result in electric shock, ire, personal injury, property damage or product damage.

• Do not use the product in locations exposed to excessive moisture and do not splash water onto the product.

• While cleaning the bathroom, pull the power plug out of the electrical outlet and exercise caution to ensure that water or cleaning supplies do not splash onto the bidet. Failure to do so may result in electric shock or ire.

• If foreign material enters the product, pull the power plug out of the electrical outlet, turn o the main water valve, and call the Brondell Service Center.

• Do not disassemble, repair, or modify the product yourself.

• Do not use the product while wet from bathing or showering.

• Do not place or store the product where it can fall or be pulled into a tub or sink.

• Do not place in or drop the product into water or any other liquid.

• Do not reach for the product if it has fallen into water. Unplug the product immediately and call the Brondell Service Center.

• Do not use the product if it is not working properly. Please unplug the product immediately, close the main water supply valve, and call the Brondell Service Center at 888-542-3355. Failure to do so may result in electric shock, ire, or looding. WARNING Failure to observe the following warnings may result in electric shock, ire, personal injury, property damage or product damage.3

• Do not connect the main water supply to the hot water pipe or supply (only connect to the cold water supply).

• After the installation, make sure to check all water supply connections for leaks. Rubber washers should be in place for the water connection hoses & T-valve.

• Do not open/close the seat or seat cover with excessive force.

• Exercise caution that urine does not come into contact with the product - failure to do so may result in bad odors or malfunction.

• If the product will not be used for a long period of time, unplug the power cord, close the main water supply valve, and drain any water in the water tank.

• Do not pull out the bidet hose using excessive force.

• Do not use thinner, benzene, acidic chemicals, chloride, or hydrochloric acid detergent on or near the product. This may result in corrosion to the metal parts or discoloration or scratches to the bidet body.

• This appliance is not intended for use by persons (including children and seniors) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

• Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Contact the Brondell Service Center for examination and repair.

• Keep the cord away from heated surfaces and heating vents.

• Never block the air openings of the product or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, etc.

• Never drop or insert any object into any opening or hose.

• Do not use the product outdoors or operate where aerosol (spray) products are being used or a room where it could be exposed to oxygen.

• Connect this product to a properly grounded outlet only. Refer to the Grounding Instructions in the next pages of the manual. SAFETY INFORMATION (IMPORTANT SAFEGUARDS) WARNING Failure to observe the following warnings may result in electric shock, ire, personal injury, property damage or product damage. CAUTION Failure to observe the following warnings may result in electric shock, ire, personal injury, property damage or product damage.4 SAFETY INFORMATION (IMPORTANT SAFEGUARDS) Ground GFCI Outlet ATTENTION This product should only be used with a grounded GFCI (Ground Fault Circuit Interrupter) outlet and a grounded three-prong electrical cord as shown to the right. In the event of an electrical short circuit, using a grounded GFCI outlet reduces the risk of electric shock. This product is equipped with a grounded cord and is for use on a nominal 120V circuit only (minimum 15 amps) and must be plugged into an outlet that is properly grounded with a GFCI breaker as shown. Replace or repair a damaged cord immediately. Test Reset Grounding Pin IMPROPER USE OF THE GROUNDING PLUG CAN RESULT IN A RISK OF ELECTRIC SHOCK.

• If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either lat blade terminal. The wire with green insulation (either with or without a yellow stripe) is the grounding wire.

• Check with a qualiied electrician if the grounding instructions are not completely understood, or if there is doubt if the product is properly grounded. For those with certain medical or mobility issues in the bathroom, we recommend our Swash 1400 or Swash 1000 bidet seats, as their mounting systems are engineered for the most secure transitions from wheelchairs or walkers.

GROUNDING AND GFCI OUTLET INSTRUCTIONS

DANGER Improper use of the grounding plug can result in a risk of electric shock.5 DANGER Do not connect the grounding wire to a non-grounded outlet.

OPTIONAL GROUNDING INSTRUCTIONS

SAFETY INFORMATION (IMPORTANT SAFEGUARDS) This product is for use on a nominal 120V circuit, and has a grounding plug that looks like the plug illustrated in sketch A in Figure 1. A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualiied electrician. Attach the grounding wire to the grounding screw on the product as shown in sketch D of Figure 2. Attach the other end of the grounding wire to the grounding screw located on the temporary outlet.

Figure 1 Figure 26 Stainless Steel Nozzle Stainless steel resists soiling and bacterial contamination for enhanced hygiene. Posterior and Feminine Warm Water Wash Experience the ultimate in clean with adjustable temperature, position, pressure, massage, and oscillation settings. Strong Wash Concentrated stream with adjustable pressure, position, temperature, massage, and oscillation settings. Positionable Nozzle The nozzle has ive dierent positions to ensure the most comfortable and complete wash. Adjustable Water Temperature and Pressure Front, Rear and Strong wash modes have four available water temperature settings, and ive water pressure settings. Pulse When activated, the water pressure automatically increases and decreases to provide a pulsating, cleaning spray. Warm Air Dryer Includes adjustable temperature with ive levels for a hands-free experience and toilet paper reduction – even elimination. (EM417 model only) PRODUCT INFORMATION Product Features Nozzle Oscillation The Move function provides a massaging, oscillating cleanse during the wash cycle ensuring a thorough and comfortable wash. Gentle Wash Function Activates a preset wash cycle at the softest setting for a gentle clean. A drying cycle will follow on EM417 model only. Ergonomic Heated Seat With four temperature settings (High/Medium/Low/O). Illuminating Nightlight The cool blue hue of the nightlight means no more blinding lights during midnight trips to the bathroom. Gentle-Closing Seat and Lid “Slam free” gentle-closing seat and lid are user friendly. Eco Mode When activated, this function automatically lowers the water and seat temperature to one of two dierent settings. Quick-Release Seat Quick-release button for easy removal and cleaning of seat and toilet.7

Required Distance Between Mounting Holes

Elongated Top View Round Top View PRODUCT INFORMATION Product Dimensions8

4. Warm Air Dryer (EM417 model only)

9. Water Inlet with Mesh Filter

1. Mounting Bolt (2)

7. T-Valve Connector with

PRODUCT INSTALLATION Installation Parts10 PRODUCT INSTALLATION Before Installation DO NOT PLUG THE PRODUCT IN WHILE THE UNIT IS UPSIDE DOWN This may cause damage to the internal components.

WATCH OUR INSTALLATION VIDEO

Installation for all Swash products can be found online at brondell.com

This bidet seat can only be installed on toilets with a bolt hole spread of 4.72 – 8.27 in. (see Product Dimensions on page 7 for more information).

CHECK FOR TOP MOUNT INSTALLATION

If your ixture only has top-side access to the mounting bolts that hold the seat to the toilet, you will likely need to purchase the Swash Bidet Seat Top Mount Hardware Kit, found on brondell.com. CHECK FOR A CONCEALED TOILET FILL VALVE Many modern toilets have sleek designs intended to cover and camoulage plumbing connections, which make a standard Swash installation diicult or impossible. For this, we recommend using our Alternate Swash Bidet Seat T-valve, found on brondell.com.

CHECK WATER SUPPLY LINE

Check the line that connects the toilet tank to the water shut o valve. If it is a rigid pipe, you may need to purchase a lexible hose to replace it before installing the Swash. The length of the hose and the size of the connectors will vary.

RESIDUAL MOISTURE IS NORMAL

Every product is tested with pure water during production to ensure the highest quality and performance. It is normal to ind a small amount of residual moisture on the product and in the reservoir and ilter. TOOLS A Phillips head or standard screwdriver may be needed to remove the existing toilet seat and a standard wrench may be needed for tight water supply connections. Telon tape can be helpful in creating a water-tight seal between plumbing connections.11

3. Connect the top of the T-valve to the incoming water

connection on the bottom of your toilet tank.

4. Connect the water supply line coming from the wall to the bot-

5. Install Mounting Plate for Standard Installation

a. Place mounting plate over mounting holes on toilet, rubber side facing down, arrow pointing to the toilet tank. b. Place adjustable brackets lat side down in the center of the square opening in the mounting plate and insert mounting bolts through adjustable brackets and mounting holes. Be sure that the square mounting bolt head is even with sides of adjustable bracket.

1. Existing Toilet Seat Removal

a. Lift hinge covers and use a screwdriver to remove the mounting bolts. b. Remove the toilet seat. Keep for future use.

2. Turn O Water Supply Valve and Flush Toilet

a. Turn water valve o to stop the low of water. b. Flush toilet and hold down handle to completely empty tank. c. Disconnect water supply hose from toilet tank. Do not disconnect from the water supply valve. PRODUCT INSTALLATION Swash Installation Please read these instructions carefully before installing the Swash. Failure to do so could result in looding, leaking or damage to the product. NOTE: Steps may vary by type of seat and toilet NOTES

• You may wish to place a container under the tank to catch excess water.

• Do not continue without completing the above steps.

• Failure to do so could result in looding, leaking or damage to the Swash. NOTES

• The T-valve connects to the ill valve directly under your toilet tank - it does not connect at the wall.

• Only connect to the cold toilet water supply line.

• If your water supply line is rigid you may need to replace the water supply line before continuing. Steps 34 Toilet tank T-valve Cold water supply line Step 2c Steps 5b-5c12

6. Connect the Bidet Hose to the Seat

Connect the plastic side of the bidet hose to the water inlet. Hand-tighten to secure. Take care not to twist the bidet hose, excessively bend it, or strip the plastic screw threads when screwing the hose onto the bidet seat.

7. Attach the Swash to the Mounting Plate

a. Set the Swash lat on the toilet bowl in front of the mounting plate, and slide seat onto plate until it is secure. b. If the seat appears too short or too long for the toilet, adjust the mounting plate accordingly. To adjust the mounting plate, loosen the nuts underneath the toilet and slide seat forward or backwards as needed. Once the seat is lined up properly, tighten the nuts to hold in place.

8. Connect the open end of the Bidet Hose to the T-valve.

NOTE: For those with mobility issues, we recommend our Swash 1400 or Swash 1000 bidet seats, as their mounting systems are engineered for the most secure transitions from wheelchairs or walkers.

9. Turn On Water Supply

a. Open the main water supply valve slowly and check for leaks. b. Wait 5 minutes, check again and, if there are no leaks, continue.

10. Plug the Power Cord into an electrical outlet. Nozzle will

extend and retract. PRODUCT INSTALLATION Swash Installation c. Slide rubber cone washer, lat washer, and then nut onto mounting bolts under the toilet bowl and tighten to keep mounting plate in place. Step 7 Step 6 Step 8 NOTES

• Make sure to only use a grounded GFCI (Ground Fault Circuit Interrupter) electrical outlet. In the case of a short circuit, a grounded GFCI outlet may help prevent electric shock or injury.

• If it is necessary to use an extension cord, only use those rated for a minimum of 15 amps with a three-wire extension cord with a three-blade grounding plug.

11. Follow instructions on page 16 for using the Swash.13

NOTE: Customers with hard water, well water, and softened water can extend the life of their bidet seat by purchasing and installing an external inline water ilter to be used with the Swash. The bidet ilter should be changed every six months, and can be purchased online at brondell.com. PRODUCT INSTALLATION External Bidet Filter Installation

1. Turn O Water Supply Valve and Flush Toilet.

a. Turn water valve o to stop the low of water. b. Flush toilet and hold down handle to completely empty tank.

2. Disconnect the Bidet Hose from the T-valve.

3. Connect the female end of the Swash Filter to the open T-valve

4. Connect the Bidet Hose to the male end of the Swash Filter.

5. Turn the toilet water supply valve back on.

Step 2 FLOW Step 3 FLOW Step 414

BL67/EM417 Control Panel Nozzle Cleaning Button Pulse Button Seat Temperature Button Nozzle Posi- tion Controls Water Pressure and Dryer Temperature Controls (Dryer on EM417 model only) Gentle Mode Button Water Temperature Button Eco Mode Button Stop Button Front Wash / Move Button Rear Wash / Move Button Strong Wash / Move Button Dry Button (EM417 model only)

Stops all wash and dry functions currently operating.

2. Rear Wash / Move Button

Press once to initiate a rear wash. Press again to initiate nozzle oscillation (repetitive forward and backward nozzle movement).

3. Front Wash / Move Button

Press once to initiate a front wash. Press again to initiate nozzle oscillation (repetitive forward and backward nozzle movement).

4. Strong Wash / Move Button

Press once to initiate a strong wash. Press again to initiate nozzle oscillation (repetitive forward and backward nozzle movement).

5. Dry Button (EM417 model only)

Press once to initiate a two-minute Warm Air Dryer cycle.

Pressing this button while a wash is running enables the water to repeatedly increase and decrease in pressure in a pulsating pattern.

7. Nozzle Position Buttons

Press the up and down arrow buttons to adjust the nozzle position forward and backward during a wash cycle.

8. Seat Temperature Button and Indicators

Press and release the Seat Temp button to adjust the seat temperature to one of four settings (Low: 93.2°F, Medium: 100.4°F, High: 107.6°F, and O). Settings will be saved for the next use.

Press this button to initiate Nozzle Cleaning when not sitting on the seat, or while seat sensor is deactivated. For more nozzle maintenance see page 20.

10. Eco Mode Button and Indicator

Press and release the Eco Mode button to select between two energy-saving options (Standard, High-Eiciency). See page 17 for more information.

11. Water Temperature Button and

Indicators Press and release the Water Temp button to adjust the outgoing water temperature to one of four settings (Low: 91.4°F, Medium: 96.8°F, High: 102.2°F, and O). Settings will be saved for the next use.

12. Water Pressure and Dry Temperature

Controls (EM417 model only) Press the “+” and “–” buttons to increase and decrease the outgoing water pressure to one of ive settings. Pressing these buttons while the Warm Air Dryer is operating will adjust the drying temperature (EM417 model only). For Front Wash, Rear Wash and Dry, settings will be saved for next use. For Strong Wash, the highest pressure settings will default for all uses.

13. Gentle Mode Button

Press this button to initiate a two-minute gentle wash cycle followed by a two- minute dry cycle (EM417 model only). See page 16 for more information.16 Prepare for Wash Sit on the seat to ensure skin-to-seat contact on the Seat Sensor. Once contact is made the water pressure indicator lights will turn on. Warm Water Wash When ready to wash, press the Rear Wash, Front Wash, or Strong Wash button on the control panel one time to initiate a wash. The nozzle will self-clean, extend into the toilet bowl, spray for two minutes, turn o automatically, retract, and self-clean once again.

1. Pressing the Rear Wash, Front Wash, or

Strong Wash button a second time while the wash is running will cause the nozzle to oscillate forward and backward, providing a wider range of wash spray. Press again to cancel the Move function.

2. While washing, users can adjust the water

temperature, pressure, and nozzle position settings, as well as initiate the Pulse feature by following the notes on page 15.

3. If you would like to stop the wash before

the two-minute cycle ends, press the Stop button to discontinue water low.

4. After extended use the water may

decrease in temperature if a Low, Medium, or High water temperature setting is selected. To regain warmer water, stop all wash functions for three minutes to allow the bidet to reheat the water. NOTE: The wash functions will not work unless the sensor in the seat detects someone sitting down (with the built-in skin conductivity sensor). To override the Seat Sensor, please see the instructions on page 17.

Using the BL67/EM417 Warm Air Dryer Function (EM417 model only) Press the Dry button to activate the Warm Air Dryer. The dryer will run for two minutes and turn o automatically.

1. While the air dryer is operating, users

can adjust the dryer temperature to a comfortable level using the Dry Temp “+” and “–” buttons. The dry temperature will be relected on the ive indicator LEDs.

2. If you would like to stop the dryer before

the two minutes has elapsed, press Stop. Gentle Mode All settings within Gentle Mode are 40% softer than standard wash modes. Once activated, gentle mode will begin a two-minute wash including:

• Full nozzle extension

• Water Pressure set to low

• Front Wash for one minute, Nozzle Oscillation for 30 seconds, then Pulse for 30 seconds After the wash cycle is over, Gentle Mode will initiate a two minute Warm Air Dry cycle on Level Two. NOTE: While the Gentle Mode cycle is running, the Water Pressure setting is adjustable. Dryer settings are also adjustable during the Gentle Mode (EM417 model only).17

Special Mode Operations Eco Mode In this mode, the water in the tank and the seat temperature can be reduced to one of two dierent energy-saving settings. Standard Eco Mode: Press the Eco Mode button until the yellow indicator light is on for Low energy-saving, and the seat and water temperature will be heated to

89.6 °F. Once a person sits on the bidet, the Swash will revert to the last seat and

water temperature settings used. Press the Eco Mode button until there are no indicator lights on to deactivate Eco Mode. High-Eiciency Eco Mode: Press the Eco Mode button until the green indicator light is on for High energy-saving, and the seat and water temperature will turn o when the bidet is not in use. Once a person sits on the bidet, the Swash will revert to the last seat and water temperature settings used. Press the Eco Mode button until there are no indicator lights on to deactivate Eco Mode. Sitz Bath Mode In Sitz Bath Mode, water pressure is switched to the lowest level regardless of the preset water pressure settings. To initiate Sitz Bath Mode, while in a front or rear wash cycle, press the Nozzle Cleaning button. Sitz Bath Mode will automatically run for ive minutes. The Nozzle Cleaning LED on the side arm will light up indicating Sitz Bath Mode is on. To stop the Sitz Bath Mode before the end of the ive-minute cycle, press the Nozzle Cleaning button. Seat Sensor Override

1. To activate the Seat Sensor Override, press and hold the Pulse button for four

seconds. A beep will sound to indicate that the seat sensor has been turned o. If the Swash is in Silent Mode, there will not be a beep. The Nozzle Position and Water Pressure/ Dry Temp lights will stay on as long as Seat Sensor Override is activated.

2. To deactivate the Seat Sensor Override, press and hold the Pulse button for four

seconds. Two beeps will sound and the Nozzle Position and Water Pressure/Dry Temp lights will turn o. NOTES

• Activation or deactivation of Seat Sensor Override is not possible when seated.

• The Swash cannot be put into Silent Mode while Seat Sensor Override is activated.

• Nozzle Cleaning function will not work when Seat Sensor Override is activated. To initiate Nozzle Cleaning you must irst deactivate Seat Sensor Override.18

Special Mode Operations Activating / Deactivating Silent Mode

1. To activate Silent Mode, press and hold

the “ – “ Water Pressure/Dry Temp button for four seconds. A beep will sound to indicate that Silent Mode has been activated.

2. To deactivate Silent Mode, press and

hold the “ – “ Water Pressure/Dry Temp button for four seconds. Two beeps will sound to indicate that Silent Mode has been deactivated. Activating / Deactivating Nightlight The Nightlight is activated at the factory by default.

1. To deactivate the Nightlight, press and

hold “+” for four seconds. This function cannot be performed while sitting on the seat.

2. To activate the Nightlight, press and hold

“+” for four seconds. This function cannot be performed while sitting on the seat. Sleep Mode In Sleep Mode, the Swash essentially powers down. The Nightlight and the side arm lights, the seat heater and the water heater will turn o.

1. To activate Sleep Mode, press and hold

the Stop button for four seconds. The unit will power down.

2. To awaken the Swash from Sleep Mode,

press the Stop, Front, or Strong button. Factory Default Reset It is possible to reset the Swash to Factory Default settings. To reset the Factory Default settings, press and hold the Stop button for ten seconds. A beep will sound at two seconds indicating the beginning of the reset process and another beep will sound at four seconds indicating the reset is activated. Automatic Tank Draining

1. To prevent stagnation, water in the warm

water storage tank can be set to drain and reill itself if the seat hasn’t been used in 48 hours.

2. To program this feature, press “Stop” and

“Water Temp.” at the same time and hold buttons for four seconds.19

Dimensions Elongated: 18.5 in x 20.7 in x 5.7 in / Round: 18.5 in x 19.5 in x 5.7 in BL67 Weight Elongated: 11.24 lbs / Round: 10.8 lbs EM417 Weight Elongated: 11.68 lbs / Round: 11.24 lbs Incoming Water Temperature 37.4°F – 104°F Mesh Filter

0.51 in x 0.44 in diameter

Seat Weight Limit 330 lbs Lid Weight Limit 160 lbs HEATED SEAT Seat Temperature Control 4 Levels: O - room temperature Low – 93.2°F, Medium – 100.4°F, High – 107.6°F Max Heater Power Consumption 55W Safety Devices Thermostat, Thermal Fuse, Thermal Sensor, Seat Occupied Sensor NOTE: The speciications listed above are subject to change without prior notice for reasons of improving the product performance. TECHNICAL INFORMATION Product Specifications

WARM WATER WASHING DEVICE

Rear Wash Maximum 0.8 L/min., automatic nozzle self-cleaning Front Wash Maximum 0.8 L/min., automatic nozzle self-cleaning Strong Wash Maximum 0.6 L/min., automatic nozzle self-cleaning Standard Time Rear Wash: 2 minutes, Front Wash: 2 minutes, Strong Wash: 2 minutes Water Pressure Control 5 Levels Water Temperature Control 4 Levels: O - incoming water temperature, Low – 91.4°F, Medium – 96.8°F, High – 102.2°F Max Heater Power Consumption 800W Safety Devices Thermal Fuse, Thermostat, Water Level Sensor, Thermal Sensor, Bi-metal20 Seat Cleaning & Removal Use a soft, damp cloth and mild cleanser (such as dish soap, Simple Green or Windex) to wipe down the seat. DO NOT scrub or use harsh, abrasive products to clean the Swash. DO NOT use thinner, benzene, acidic chemicals, chloride, or hydrochloric acid detergent. This may result in corrosion to the metal parts or discoloration or scratches to the bidet body. For a more thorough cleaning, you may remove the Swash. To remove the bidet, press the Quick Release button and slide the seat forward o of the mounting plate and toilet. Nozzle Cleaning

1. Press the Nozzle Cleaning button on the control panel. The

nozzle will extend into the toilet bowl and self-clean three times. The nozzle will stop cleaning and stay extended to allow for manual cleaning.

2. Gently clean the nozzle manually with a soft cloth or

3. Press the Nozzle Cleaning button again. The nozzle will

self-clean three times and retract. Step 2 NOTE: Be cautious of leaving home and beauty products in contact with the bidet seat, the result of which can be irreversible discoloration. Most stains can be removed using a 1:1 mix of rubbing alcohol and water and a soft cloth or towel. However, some permanent stains are the result of substances left on the seat while the seat heater was activated. Be cautious of home and beauty products (including but not limited to various hair and air freshener sprays, lotions, body wash, skin tanners, body butters, and oils) that come in contact with the seat. Wash o any substances that come in contact with the seat as soon as possible. If necessary, replacement seat parts can be purchased through Brondell customer support. NOTE: The Nozzle Cleaning function will not work if the seat is occupied, or if the Seat Sensor has been overridden. MAINTENANCE Seat Cleaning & Removal, Nozzle Cleaning Unplug the Swash from the power source before cleaning or removing the seat.21 Cleaning the Mesh Filter Cleaning intervals will dier depending on use and water quality. It is recommended to check the ilter at least once a year.

1. Turn o the water supply and hold the toilet’s lush lever

down until all of the water has drained from the tank.

2. Unplug the Swash, remove the bidet from the toilet, and

disconnect the bidet hose. You may want to use a bucket to catch any dripping water from the bidet hose. Step 3 Short Term Non-Use If the product will not be used for more than a few weeks, you can simply unplug it. You may also consider shutting the water supply o at the wall for extra precaution. Long Term Non-Use If the product will not be used for an extended time (longer than four months), you should unplug the unit, shut the water supply o at the wall, and remove the Swash from the toilet. To remove the bidet, press the Quick Release button and slide the seat forward o of the mounting plate and toilet. Remove the bidet hose. To drain the Hot Water Heater, use a coin to unscrew the drain plug on the bottom of the bidet seat, turning the plug clockwise by 90 degrees towards “OPEN.” Using your inger, gently release the plug from the body of the seat. When the water is completely drained, push the plug back in place and lock the drain plug into position. MAINTENANCE Cleaning the Mesh Filter & Product Storage

3. Remove the Mesh Filter from the water inlet with a pair of tweezers or

needle-nosed pliers.

4. Clean the ilter with a toothbrush while running it under tap water to

eectively remove any foreign substances or build-up.

5. Replace the Mesh Filter and carefully check that it is installed correctly.

If improperly installed, it could result in the product leaking water.

6. Reconnect the bidet hose and place the seat back on the toilet. Plug the

cord back in, and turn the water supply back on. Product Storage CLOSE OPEN22 If the bidet appears to be operating abnormally, please review the troubleshooting tips before calling the Brondell Service Center as most issues are easily resolved with a few simple steps. If you are unable to resolve the issue after checking the following items, please visit Brondell.com/Support and complete our online Support Request form or call our Customer Support team for assistance at 18885423355, Mon–Fri, 8am–2pm PST. Check before continuing:

• Make sure the Swash is connected to power and that the outlet is working properly.

• Make sure you check & test the reset button on the GFCI outlet (Standard 120V GFCI outlet).

• Make sure the main water supply valve is open.

• Make sure the seat is not in Standard or High-Eiciency Eco Mode.

• Conirm there are no leaks from hoses or water supply.

• Make sure Mesh Filter is clean and free of build up or debris (see maintenance section on page 21). After checking items above, refer to the following troubleshooting chart for additional solutions. Problem Possible Cause(s) Solution(s) The bidet seat is not working

1. Bidet not plugged in

Water supply valve not opened fully

3. No power to Swash

4. The incoming water is

1. Make sure the bidet is plugged in.

2. Check that the water supply valve at the wall is

4. Ensure that the bidet seat is connected to the cold water

supply. 5a. Adjust sitting position to fully cover the Seat Sensor. 5b. Override the Seat Sensor (see page 17). Product shuts o during use

1. Washing time exceeded

1. The wash cycles run for two minutes. Press the wash button

after the wash has inished to continue the wash cycle.

a. Adjust sitting position to fully cover the Seat Sensor. 3b. Override the Seat Sensor (see page 17). Nozzle does not function properly

3. Water pressure is too low

2. Remove, clean, and reinstall mesh ilter (see page 21).

3. Check water supply valve at wall is

2. Water supply valve not

1. Remove, clean, and reinstall mesh ilter

(see maintenance section on page 21).

2. Check that the water supply valve at wall is

4. If you have an external bidet ilter, check and

replace if necessary. 5a. Increase the water pressure settings. 5b. Check if connection hose is bent. Water Temperature is low

1. Water comes out cold

2. Water comes out luke-

3. Water starts out hot but

decreases in temperature 1a. The Water temperature level is turned o or set to Low. Adjust temperature on control panel. 1b. Turn o High-Eiciency Eco Mode.

2. Turn o Standard Eco Mode.

3. Warm water can be used for about 90 seconds

at the Medium setting. Stop all wash functions to allow the heater to warm the water. Wash features do not work or fail to spray

1. Not activating Seat

Sensor 1a. Adjust sitting position to fully cover the Seat Sensor. 1b. Override the Seat Sensor (see page 17). Water (wash spray) not heated

1. Water temperature set

1. Make sure that the Water temperature setting

temperature exceeds over the normal level. The bidet will not work and show an error message until the bidet cools down.

3. Turn Eco Mode o or change setting to Standard

Eco Mode. Water lows before or after use

1. Water coming from nozzle

1a. The water that comes out between the nozzle before or after a wash cycle is the self-clean cycle and is not a malfunction. 1b. Residual water may drip into the bowl for several seconds after a wash cycle or self-clean cycle, and is not a malfunction. TECHNICAL INFORMATION Troubleshooting24 Problem Possible Cause(s) Solution(s) Water leaks from areas other than the nozzle

1. Water leaking from the T-valve

2. Water leaking from the bidet

3. Water leaking from under the seat

4. Water leaking from behind the

1. Make sure that the rubber gasket is

inserted correctly into the T-valve (lat side down with lip pointing up towards the toilet tank connection) and irmly tighten the connector.

2. Make sure that the bidet hose is correctly

connected and tight. Check any rubber washers and do not over tighten.

3. Check if there is anything between the

mesh ilter and bidet. Remove, clean, and reinstall mesh ilter. Check if the ilter is damaged (see maintenance section on page 21).

4. Check the water tank plug in the back of

the seat (see maintenance section under product storage and use on page 21). Water Temp lights blinking

1. Water supply not connected

1. Make sure that the bidet hose is correctly

connected and tight. Seat is not heated 1. Seat temperature set to o

2. Eco Mode set to High-Eiciency

1. Make sure that the Seat temperature setting

Eco Mode. TECHNICAL INFORMATION Troubleshooting25 Brondell products are backed by some of the most comprehensive warranties in the industry. Brondell warrants that all products (excluding consumable items) shall be free from defects in material and workmanship under normal use and service. BL67, EM417 Residential One-Year Limited Warranty 100% Coverage of all parts and labor for the entire product (excluding consumable ilters) for the irst year from original date of purchase. BL67, EM417 Commercial Warranty Warranty period one year from original purchase date for all Brondell products. Warranties may not apply to products that are used for heavy commercial, hospital, or other high use non-residential applications. Exclusions and Limitations

1. BRONDELL warrants its products to be free from manufacturing defects under normal use and

service. This warranty is extended only to the ORIGINAL PURCHASER.

2. BRONDELL’s obligations under this warranty are limited to repairs or replacement, at BRONDELL’s

option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. BRONDELL reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. BRONDELL will not charge for labor or parts in connection with warranty repairs for the irst year from date of purchase on all products except those that may be subject to commercial use limitations.

3. BRONDELL is not responsible for the cost of removal, return (shipping) and/or re-installation of

products. This warranty does NOT apply to:

• Damage or loss which occurs during shipment.

• Damage or loss sustained through any natural or man-made causes beyond the control of BRONDELL, including but not limited to ire, earthquake, loods, etc.

• Damage or loss resulting from sediments or foreign matter contained in a water system.

• Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment.

• Damage or loss resulting from removal, improper repair, modiication of the product, or improper maintenance including damage caused by chlorine or chlorine related products

• Damage or loss resulting from electrical surges, electrical outages, lightning strikes, or other acts which are not the fault of Brondell or which the Product is not speciied to tolerate.

4. This warranty gives you speciic legal rights. You may have other rights which vary from state to state.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, FOR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. How to Obtain Service To initiate a Brondell Warranty Claim, please visit Brondell.com/Support and complete our online Support Request form or call our Customer Support team for assistance at 18885423355, Mon – Fri, 8am – 2pm PST. Our dedicated Customer Support specialists will work with you to troubleshoot the issue, and depending on the results, will provide you with a Return Merchandise Authorization (RMA) number and a pre-paid shipping label, if applicable, for you to ship your Brondell product to our Service Center. When returning your item to our Service Center, please ensure to include the RMA number and a copy of the original receipt as proof of purchase for proper identiication and processing. TECHNICAL INFORMATION Warranty26 CONTACT: Brondell, Inc. PO Box 470085 San Francisco, CA 94147-0085 Email: [e-mail] Web: www.brondell.com For questions, contact Brondell Customer Service: 1-888-542-3355 Monday – Friday 8am–2pm PST MANUFACTURED BY: Brondell, Inc. PO Box 470085 San Francisco, CA 94147-0085 Made in Korea Please retain receipt records for any warranty claims.27 Este manual incluye información importante de seguridad. Lea este manual atentamente antes de usar el bidé y guárdelo para consultarlo en el futuro.

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