Balance P400 - Air purifier Brondell - Free user manual and instructions

Product Type	Air Purifier
Brand	Brondell
Model	Balance P400 (P400-B, P400-W)
Voltage/Frequency	110 V / 60 Hz
Power Consumption	70 Watts
Coverage Area	24 to 28 m²
Filtration System	3 stages: washable mesh pre-filter, activated carbon filter, True HEPA filter
HEPA Filter Efficiency	Removes 99.97% of particles 0.3 microns
Mesh Pre-filter	Washable, filters 99.9% of particles >0.28 mm
Operating Modes	Auto, Night, Eco, Manual Speed (1,2,3,Turbo)
Air Quality Sensor	Light indicator: Blue (excellent), Green (good), Purple (moderate), Red (poor)
Remote Control	Included with batteries
Filter Replacement Indicator	Yes, with lockout after 168 hours
Filter Lifespan	Approximately 1 year (8760 hours)
Pre-filter Maintenance	Vacuum cleaning (do not rinse)
Sensor Maintenance	Clean every 2 months with a damp cloth
Safety Fuse	125 V / 2.5 A, spare fuse included in plug
Warranty	3-year limited (residential), 1 year (commercial)
Weight	Not specified in the manual

Frequently Asked Questions - Balance P400 Brondell

How to turn on and off the Balance P400 air purifier?

Plug the appliance into an electrical outlet. The control panel lights up and blinks twice. Press the power button on the panel or remote to turn on. To turn off, hold the power button until the device beeps and lights turn off.

What are the available modes on the Balance P400?

The modes are: Auto (adjusts speed according to air quality), Night (reduces noise and turns off lights), Eco (silent mode) and Manual Speed (1, 2, 3 or Turbo).

How to clean the mesh pre-filter?

The mesh pre-filter is washable. Use a vacuum cleaner at low speed to remove dust. Do not rinse or immerse it in water or any liquid.

When to change filters and how to reset the indicator?

Filters should be changed approximately every 1 year (8760 hours). When the replacement indicator blinks, replace the filters (HEPA, activated carbon, pre-filter) then press the reset button located near the air quality sensor using a thin object (paperclip).

What to do if the device does not turn on?

Check that the front panel is properly installed (magnets engaged). Make sure the plug is well connected. If the cord is damaged, contact Brondell service. If the fuse has blown, replace it with a 125 V / 2.5 A fuse.

How to adjust the sensitivity of the air quality sensor?

Hold the 'Filter' button on the remote until the filter indicator turns red and a top light blinks. Press the Filter button several times to choose sensitivity, then do not press any button for 10 seconds to confirm. Turn the device off and on.

How to replace the safety fuse?

Unplug the device. Open the fuse compartment in the plug with a screwdriver. Remove the used fuse and replace it with a 125 V / 2.5 A max fuse (a spare is included). Close the compartment.

Why does the device automatically go into Night mode?

Night mode activates if the room is dark for more than 3 minutes. The lights turn off and speed decreases. Simply turn on the light for 5 minutes or press a speed button to return to normal mode.

What to do if airflow is low?

Check that filters are clean and replaced if necessary. Make sure the air intake and outlet are not obstructed. Allow 51 cm clearance around the device. If problem persists, contact Brondell service.

What is the warranty on the Balance P400?

Residential warranty is 3-year limited (parts and labor) for the original purchaser. Commercial warranty is 1 year. Consumable filters are not covered. Keep proof of purchase.

USER MANUAL Balance P400 Brondell

Please read and save these instructions for future reference

TABLE OF CONTENTS

1. Important Safety Instructions 1-2
2. Product Info and Specifications 3-5
3. Preparing the Filters for First Use 6-7
4. Operation

4.1 Turning the O2+ Balance On/Off 8
4.2 Modes and Indicators

4.2.1 Auto Mode 8
4.2.2 Night Mode 9
4.2.3 Eco Mode 9

4.2.4 Fan Speed Mode 9
4.2.5 Filter Replacement Indicator 9
4.3 Adjusting Air Quality Sensor Sensitivity 10

1. Filter Replacement 11
2. Maintenance

6.1 Body Maintenance 12
6.2 Filter Maintenance 12
6.3 Air Quality Sensor Maintenance 12
6.4 Plug Fuse Replacement 13

1. Troubleshooting 14-15
2. Warranty Info 16-17

Spanish Translation 18-36

French Translation 37-55

true HEPA

1 IMPORTANT SAFETY INSTRUCTIONS

DANGER: If not observed, serious injury or even death may occur as a result.
WARNING: If not observed, serious physical injury or property damage may occur as a result.
CAUTION: If not observed, minor physical injury or property damage may occur as a result.

For safety precaution, please read all of the following safety instructions before using. The appliance is designed for domestic use and may only be operated in accordance with these instructions.

ADANGER

• Read all instructions before using this appliance.
• Ensure that the voltage indicated on the appliance corresponds with the voltage of your electrical outlet.
• Do not use the appliance near gas appliances, heating devices, fireplaces, lighting devices or direct sunlight.
• If the power cord is damaged, do not attempt to repair, modify, or replace the cord yourself. Call the Brondell Service Center.
• Do not expose the appliance to water or handle the power plug with wet hand.

• Do not clean or spray the appliance with water, liquid, detergent or any flammable materials such as insecticides or fragrances to avoid electric shock or fire hazard.

• Do not obstruct the air inlet and/or outlet.

• Do not use an extension cord unless it has been approved by a competent authority.
• Do not use the appliance when it is damaged or performs abnormally.
• Do not use the appliance when indoor smoke-type insect repellents are used or in places with oily residues, burning incense or chemical fumes.
• Do not use the appliance in a location with major temperature change to avoid condensation inside the appliance.
• Do not use the appliance in humid or high temperature environment such as bathroom or kitchen.
• If the appliance produces a strange noise, burning smell or smoke, unplug the power plug from the electrical outlet and call our service center.
• Do not use the appliance for anything other than its intended use.
• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT USE THIS PRODUCT WITH ANY SOLID-STATE SPEED CONTROL DEVICE (FOR EXAMPLE, A DIMMER SWITCH).
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reserve the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

1 IMPORTANT SAFETY INSTRUCTIONS (cont.)

WARNING

The appliance is not a substitute for proper ventilation, regular vacuum cleaning or extractor hood or fan during cooking.
- Ensure the power plug to be in good condition and good connection; whether the appliance properly connected or not; the plug is not overloaded or overheated.
Always place and use the appliance on a dry, stable and level surface.
- Leave at least 20 inch gap distance away from walls or adjacent objects.
- Do not push or lean against, exert excessive force or shock any part of the appliance or stick sharp on hard objects such as screw driver into any part of the appliance.
If any filter or Front Panel casing is not properly installed, the appliance will not operate correctly.

• Maintain good air circulation when using the appliance.

• Unplug the appliance from electrical outlet when not in use, before assembling or taking off parts, and before cleaning.

• Do not use the appliance for anything other than its intended use.

2 PRODUCT INFORMATION AND SPECIFICATIONS

SPECIFICATIONS

Product Name: O2+ Balance

Product Model: P400-B, P400-W

Voltage / Frequency: 110V / 60Hz

Power Consumption: 70 Watts

PACKAGE CONTAINS

• 02+ Balance Air Purifier
• Remote Control + Batteries
• Filters

Mesh Pre-Filter
-Activated Carbon Filter
TrueHEPA Filter

• Owner's Manual

2 PRODUCT INFORMATION AND SPECIFICATIONS (cont.)

CONTROL PANEL

AIR QUALITY INDICATOR

BLUE = Excellent Air Quality

GREEN = Good Air Quality

PURPLE = Moderate Air Quality

RED = Poor Air Quality

REMOTE CONTROL

Power Button

Auto Mode Button

Air Quality Sensitivity Select Button

Silent Mode Button

Fan Speed Button

2 PRODUCT INFORMATION AND SPECIFICATIONS (cont.)

THREE-STAGE AIR PURIFICATION

1. Mesh Pre-Filter: Washable micron mesh filters 99.9% of particulate matter larger than 0.28mm improving the lifespan of the other two filters.
2. Activated Carbon Filter: Granulated carbon formula that effectively reduces smoke, odor, and harmful offgassing VOC's including Formaldehyde and Benzene.
3. TrueHEPA Filter: Removes 99.97% of particulates and allergens including: dust, smoke, pet dander, mold spores, and pollen above 0.3 microns.

3 PREPARED THE FILTERS FOR FIRST USE

The 02+ Balance comes with the filters installed, however it is necessary to remove the plastic wrap on each filter prior to using the appliance. Follow the instructions below to prepare your 02+ Balance filters for use.

1. Grasp the side recesses and gently pull the top part of the Front Panel towards you. Then lift the hooks at the bottom of the panel.

1. Remove all the filters from the appliance.

1. Remove filters from plastic wrap material.

1. Put the TrueHEPA and Activated Carbon filters back into the appliance in the appropriate order (see Page 3).

NOTE: Make sure that the white tab on each filter faces you.

3 PREPARED THE FILTERS FOR FIRST USE (cont.)

1. Place the Mesh Pre-Filter in the appliance.

NOTE: Make sure that the side with the two middle tabs are pointing towards you. Slide all of the side tabs into their corresponding slots in the frame of the unit.

1. To reattach the Front Panel, insert the bottom hooks into the bottom of the appliance first. Then push the panel against the body of the appliance until the magnets catch.

1. To turn on the 02+ Balance, first plug it into an electric outlet. The control panel lights will flash twice and you will hear a beep.
2. Press the Power Button on the control panel or on the remote to switch the appliance ON. Once powered on, the Balance will be in AUTO mode with the fan speed setting at 2 and air quality indicator colored green for the first 2 minutes, then it will adjust automatically.
3. To turn OFF, press the Power Button on the control panel or remote, the appliance will beep and the lights will power off.

4.2 MODES AND INDICATORS

4.2.1 AUTO MODE

The Air Quality Sensor automatically measures the ambient air quality. When Auto Mode is activated, the appliance selects the most appropriate fan speed for the measured air quality for the best possible air in the room.

1. To turn on Auto Mode, press the Auto Button on the control panel or remote (the Auto Mode light will illuminate).
2. If the air quality in the room is Excellent, the appliance will operate at a low fan speed. The appliance will automatically adjust the fan speed according to changes in the air quality.

NOTE: When the humidity level in the room is very high, it is possible that condensation can develop on the Air Quality Sensor on the side of the appliance. This may cause the Balance to believe the air quality is lower and cause the fan speed to operate at a higher level. If the room has very high humidity, you may prefer to run the appliance in Fan Speed Mode rather than Auto Mode.

Air Quality Indicator	Blue Green	Purple Red	Poor
Air Quality Level	Excellent Good Moderate
	Low Medium HighFan Speed Turbo

NOTE: The brightness of the LED lights on the control panel auto adjusts according to the level of the ambient light.

If the Balance is in AUTO mode and the room has been dark for 3 minutes, the appliance will automatically switch into Night Mode. In Night Mode, the air quality indicator and control lights will turn off and the fan speed and noise level are reduced.

Once the room becomes light for 5 minutes or more, the appliance will resume normal light indicators and operation. You may also press Fan Speed to manually take the unit out of Night Mode.

4.2.3 ECO MODE

If the appliance is operating in either Auto Mode or Fan Speed Mode, you can press Silent on the control panel or remote for Eco Mode. Eco Mode automatically turns the fan speed to the lowest setting to conserve energy and only the Silent light will illuminate.

4.2.4 FAN SPEED MODE

If you prefer not to use the Auto Mode, you can manually change the fan speed by pushing the Fan Speed button.

1. Press the Fan Speed button on the control panel or remote until the light indicates the desired fan speed; 1, 2, 3 or Turbo (all three lights lit).
2. The appliance will remain in the chosen fan speed until a new fan speed is chosen or the Auto Mode is activated.

Low Medium HighFan Speed Turbo

4.2.5 FILTER REPLACEMENT INDICATOR

The filter life is good for approximately 1 year (8,760 hours of use). Once the life of the filters has expired, the Filter Replacement Indicator will let you know it's time to change the filters.

After 1 year of use, the Filter Replacement indicator LED will flash and light up indicating it's time to change the filters. In addition, the machine may beep to remind you to change the filter. After 168 hours, the machine will go into Lock Mode and you will be unable to operate it until the filters are changed and the indicator button has been reset. See section 5 on Filter Replacement

The sensitivity of the Air Quality Sensor can be adjusted. To adjust the sensitivity of the 02+ Balance:

1. On the remote control, press and hold the "Filter" button until the Filter Indicator light on the control panel stays red and one of the lights above starts to flash.
2. Press the Filter button on the remote consecutively to select the desired Sensitivity Setting

Low MediumAir Quality Sensor Sensitivity High

1. Once the desired setting is chosen, do not press any buttons and the setting will automatically set in about 10 seconds (the Filter light will stop flashing when set)
2. Turn off the Balance and turn back on to activate the newly set Air Quality Sensor Sensitivity

5 FILTER REPLACEMENT

Part Number Filter Name Usable period**
PF-30	Activated Carbon Filter 8,760 hours
	TrueHEPA Filter 8,760 hours

** The filter replacement schedule may be accelerated in situations where air quality is consistently poor.

The Filter Replacement Indicator will notify you when it is time to change the filters. To change the filters, follow these steps:

1. Turn the unit off by pushing the Power Button, then unplug the power cord.
2. Gently pull the top part of the Front Panel towards you using the side recesses. Lift the hooks of the Front Panel out of the bottom of the appliance.
3. To remove the Mesh Pre-Filter, hold both pull-tabs in the center of the filter and pull towards you.
4. Pull the white tab on the top of each of the following filters to remove them.
5. Make sure to remove the plastic on the new replacement filter before installing, and be sure to put them in the following order:

a. TrueHEPA Filter goes in first
b. The Activated Carbon filter goes in second
c. Finally, replace the Mesh Pre-Filter as the last step

1. Replace the Front Panel by putting the hooks in the bottom first and closing.
2. Plug the unit back in and press the Power Button.
3. Press the Filter Reset button to reset the filter use timer. The Filter Reset button is located inside the appliance body, next to the Air Quality Sensor.

HELPFUL TIP

You may need a small thin object, like a paper clip to push the reset button

6 MAINTENANCE

WARNING: Always unplug the 02+ Balance before cleaning or performing other maintenance. Never immerse the appliance in water or any other liquid.

Do not use harsh chemicals or cleaning agents such as bleach or alcohol to clean any part of the appliance.

Only the Pre-Filter can be cleaned and reused. The other filters are NOT reusable.

6.1 BODY MAINTENANCE

Regularly clean the inside and outside of the body of the 02+ Balance to prevent dust from collecting on the unit.

1. Wipe away dust with a soft dry cloth from the body of the appliance. Use a damp cloth or mild cleanser to remove heavy dirt

2. Clean the Air Inlet and the Air Outlet with a soft brush or vacuum cleaner

6.2 FILTER MAINTENANCE

Make sure to change the filters when the Filter Replacement Indicator notifies you. In addition to changing the filters as needed, you will also want to clean the Mesh Pre-Filter.

To clean the Mesh Pre-Filter, use a vacuum on the low speed to clear any buildup. Do not rinse or soak the filter in water or any other liquid. The Mesh Pre-Filter is the only filter that can be cleaned and reused, all other filters need to be replaced.

6.3 AIR QUALITY SENSOR MAINTENANCE

Use a damp swab or soft brush to clean the Air Quality Sensor every 2 months or as needed to ensure the best performance of the 02+ Balance. Follow the below steps to clean the Air Quality Sensor:

1. Use a soft brush to clean the vents above and below the Air Quality Sensor.

1. Remove the protective cover of the Air Quality Sensor.

1. Use a damp swab to clean the Air Quality Sensor and vents. Use a dry swab to dry them if necessary.

1. Reattach the protective cover of the Air Quality Sensor.

WARNING: Always unplug the 02+ Balance/Balance prior to attempting to replace the fuse. Use only 125 Volt, 2.5 Amp max fuse as a replacement.

6.4 PLUG FUSE REPLACEMENT

The Balance comes with a safety fuse built into the plug head, which helps protect the machine from any power surges. If the fuse is blown and needs replacing, there is a spare already provided for you on the plug. If the spare is lost or missing, use only a 125 Volt, 2.5 Amp max fuse.

1. Remove spare fuse housing with a small "micro type" screwdriver (or similar item).

2. Separate from the plug head.

3. Using the same small screwdriver, slide open the fuse compartment on the plug head by pushing away from the cord.

4. Use the screwdriver to pop out the old fuse and replace with the spare fuse provided.

5. Lastly, discard the blown fuse, close the fuse compartment, and replace spare fuse holder onto the plug head.

7 TROUBLESHOOTING

CONDITION POSSIBLE CAUSE POSSIBLE SOLUTION

Unit cannot be switched on.	Front Panel is not placed properly. Remove the Front Panel and reattach it onto the unit again.
	Power plug is not properly inserted into the electrical outlet.	Unplug the unit and plug it back into the electrical outlet.
	Power plug or cord is damaged. Contact the Brondell Service Center.
	Unit is in Lock Mode and stops operation because exhausted filters are not replaced.	Clean the Mesh Pre-Filter, replace HEPA and carbon filters with a new set, and reset filter change indicator. Refer to Filter Replacement on page 11 of this manual.
	Safety fuse is blown. Replace safety fuse. See Section 6.4 on page 13 for instructions.
Fan not working. Unit is not switched on. Ensure the unit is properly plugged into the outlet.
	Motor requires servicing. Contact the Brondell Service Center.
	Plastic wrap on filters not removed. Remove the plastic bags and put filters back in.
Fan speed does not automatically adjust when the Auto Mode is activated.	Air Quality Sensor is faulty and alarm will be heard. Air Quality Indicator will flicker in green.	Contact the Brondell Service Center.
	Night Mode is activated when the ambient light is dimmed for 3 minutes.	Press Auto Mode or Fan Speed Button. Unit will resume its normal operation when light sensor detects ambient light for 5 minutes.
Machine is beeping.	Filters need to be changed and the filter change indicator reset.	Refer to Filter Replacement instructions on page 11.

7 TROUBLESHOOTING (cont.)

CONDITION POSSIBLE CAUSE POSSIBLE SOLUTION

Poor performance, or not purifying at optimum capacity.	Filter is due for replacement. Replace with new filter set.
	Blockage at Air Inlet or Air Outlet. Contact the Brondell Service Center.
	Plastic wrap on filters not removed. Remove the plastic wrap and put filters back in.
	Clearance around appliance not adequate for air ventilation.	Ensure that there is clearance of 20" on each side and 4" in the back of the appliance.
	Missing filters or filters were inserted in the wrong order.	Ensure all 3 filters are placed in the correct order (see Page 3 of this manual).
	Exceeded expected room coverage area.	Suggested room coverage area is approximately 260-300 square feet.

8 BRONDELL WARRANTY POLICY

Brondell products are backed by some of the most comprehensive warranties in the industry. Brondell warrants that all products (excluding consumable items) shall be free from defects in material and workmanship under normal use and service.

Residential Warranty for Balance 02+ Air Purifiers - 3 year limited warranty

What this Limited Warranty Covers

100% Coverage of defects or malfunctions of all electronic parts and labor for the entire product excluding consumable filters for the first three years from original date of purchase.

Commercial Warranty: Warranty period 1 year from original purchase date for 02+ Air Purifiers. Warranties may not apply to products that are used for heavy commercial, hospital, or other high use non-residential applications.

Exclusions and Limitations

1. BRONDELL warrants its products to be free from manufacturing defects under normal use and service. This warranty is extended only to the ORIGINAL PURCHASER and is not transferable if you sell or otherwise transfer the product.
2. BRONDELL's obligations under this warranty are limited to repairs or replacement, at BRONDELL's option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. BRONDELL reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. BRONDELL will not charge for labor or parts in connection with warranty repairs for the first three full years from date of purchase on all products except those that may be subject to commercial use limitations.

3. BRONDELL is not responsible for the cost of removal, return (shipping) and/or reinstallation of products. This warranty does NOT apply to:

4. Any and all replacement filters and consumable parts.

5. Damage or loss which occurs during shipment.
6. Damage of loss sustained through any natural or man-made causes beyond the control of BRONDELL, including but not limited to fire, earthquake, floods, etc.
7. Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment.
8. Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance including damage caused by cleaning products.
9. Damage or loss resulting from electrical surges, electrical outages, lightning strikes or other acts which are not the fault of Brondell or which the Product is not specified to tolerate.

10. Damages as a result of normal wear and tear will not be considered defects.

11. This warranty gives you specific legal rights. You may have other rights which vary from state to state.

8 BRONDELL WARRANTY POLICY (cont.)

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, FOR CONSEQUENTIAL DAMAGES OR EXPENSES INCurred BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTYES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

HOW TO OBTAIN SERVICE

To obtain repair service under this warranty, you must contact an authorized BRONDELL Service Center to obtain an RMA (Return Merchandise Authorization) number. Proof of purchase in the form of a copy of your original receipt must accompany the returned unit for the warranty to be valid. Take or ship the unit pre-paid to the closest Brondell authorized service center along with your RMA number and proof of purchase. To obtain your RMA number and locate the BRONDELL Service Center location nearest you, call us toll free at 1-888-542-3355 or contact us at [e-mail]

For questions, contact Brondell Customer Service: 1-888-542-3355

CONTACT INFORMATION

Brondell, Inc.

PO Box 470085

San Francisco, CA

94147-0085

WARRANTY

For detailed warranty information and product registration, please visit our website at www.brondell.com. Please retain receipt records for any warranty claims.

Phone: [phone]

Email: [e-mail]

Web: www.brondell.com

BALANCE

ESTADO POSIBLE CAUSA POSIBLE SOLUCION

ESTADO POSIBLE CAUSA POSIBLE SOLUCION

Exclusions and Limitations

ÉTAT CAUSE POSSIBLE SOLUTION POSSIBLE

ÉTAT CAUSE POSSIBLE SOLUTION POSSIBLE

a healthy home experience

888-542-3355 brondell.com

PO Box 470085, San Francisco, CA, 94147-0085