Supreme Connect 2 - Baby monitors Luvion - Free user manual and instructions

USER MANUAL Supreme Connect 2 Luvion

monitor is ingesteld.

BUITEN BEREIK WAARSCHUWING

FIRMWARE UPDATE 46 APP MENU 48 TROUBLESHOOTING 49 TECHNICAL SPECIFICATIONS 50 INTRODUCTION Thank you for purchasing the Luvion Supreme Connect 2. Now, you will be able to see and hear your baby (or even more babies/children by using up to three additional camera’s) anywhere! In and around the house through the 5” dedicated baby monitor screen and everywhere else through your smartphone or tablet. Please keep the original dated sales receipt for your administration and proof of warranty. For service and warranty issues, you will always be asked for a copy. For warranty issues, you may contact your Luvion dealer or your local Luvion distributor. More information can be found on our website: www.luvion.com. This user manual provides you with all information necessary for a safe, pleasant, and easy use of the Luvion Supreme Connect 2. Before use, we ask you to thoroughly read this user manual. We ask for your special attention for the safety instructions below. LUVION Delft, The Netherlands www. luvion.com SAFETY INSTRUCTIONS - WARNING: STRANGULATION HAZARD - Keep the power cord out of child’s reach! NEVER place camera or cords within 1,5 meter of the crib or playpen. - Never use extension cords with AC adapters to avoid entanglement. - Only use the AC adapters provided. Plug into standard household current (100~240 volts AC) only. - This product contains small parts that may cause choking. Keep small parts away from children. - This product is not intended as a toy. Please refrain children from playing with the product. - This product is not for use as a medical monitor and its use should not replace adult supervision. - Only use the original supplied power chargers. - Never use the product in humid conditions or nearby water including near a bathtub, sink, laundry tub, wet basement, etc. - This product is intended for indoor use only.29 LUVION Premium Baby products - It is essential that you check the operating range and condition of the transmitter monitor on initial installation and on a regular basis after that. - Check reception regularly. Test monitor before use and after changing camera location. - Only use the product between 10°C - 35°C, keep away from direct sunlight and other heat sources such as radiators and keep the product well ventilated during use. - Do not attempt to open the product yourself or you may void your warranty, please contact your local dealer or distributor. Batteries: - Don’t replace the battery by a incorrect type. Only use original Luvion Supreme Connect 2 batteries, us- ing incompatible batteries may cause risk of explosion. - Fully charge the monitor before rst use, to ensure an optimal battery capacity. The battery is fully charged when the charging light, on the side of the monitor, turns green. - Dispose of used batteries according to the instructions.

The Supreme Connect 2 set includes the following components: EXTRA CAMERAS The Luvion Supreme Connect 2 supports the use of up to four cameras. Now you can monitor multiple children or rooms at the same time. Baby Unit (Camera) Parent Unit (Monitor) Power Adapters User Manual Plugs & Screws Mounting Frame30 OVERVIEW OF PARENT UNIT (MONITOR)

1. Antenna Sends & receives data to the baby unit.

2. On/Off button Turns the parent unit ON or OFF.

3. Microphone The sounds detected by this microphone will be transmitted to the baby unit (camera)

when the Talk button is pressed.

4. Sound Bar - The LED’s indicate the level of sound detected by the baby unit. The amount of LED’s that

are lit up indicate the intensity of the detected sound.

5. DC in Connect the included DC 5V power adapter to power and/or charge the parent unit.

6. Screen 5” Touch Screen LCD.

7. Battery compartment This compartment allows the battery to be replaced. Only use original Luvion

8. Foot Enables you to position the parent unit on a at surface.

1. Light Sensor Allows the baby unit to correct itself under changing light conditions.

2. IR LED’s Allows for 5m distance of night vision, automatically activates within low lights conditions.

3. Camera lens Detects the visual environment and sends this to the parent unit

4. Microphone Detects sound and sends this to the parent unit.

5. Temperature sensor The measured ambient temperature is displayed on the screen of the parent unit.

6. Speaker Enables the ability to talk to your child over distance.

7. Antenna Sends data to and receives data from the parent unit.

10. Pairing button Establishes a new connection between the baby and parent unit during the pairing

process. Pairing should be used when installing an additional camera or when the monitor does not recognize the baby unit. Consult page xx for more information on the pairing process.

11. Mounting frame connectors Connects the baby unit to the included mounting frame, which can be

attached to a wall or ceiling.

LUVION Premium Baby products GETTING STARTED INSTALLING THE PARENT UNIT (MONITOR)1. Carefully unpack the parent unit (monitor).2. Connect the power adapter to the parent unit and power socket. The parent unit will start charging; the indication LED will now light up (red). This LED will turn green when the parent unit is fully charged. During rst use, please allow the unit to completely charge to ensure optimal battery capacity. NOTE: CHARGE THE PARENT UNIT COMPLETELY BEFORE FIRST USE. 3. Press and hold the on/o button. The screen will now show the Luvion introduction screen.INSTALLING THE BABY UNIT (CAMERA)Before you install the baby unit (camera), carefully plan where and how you want to position it. Make surethat you take in account the length of the power cable and the position of the power socket, because thebaby unit (camera) always needs to be connected to the power grid.1. Carefully unpack the baby unit (camera).2. Place the baby unit in the preferred position. You can place the baby unit on a table/cabinet, or you can mount it on a wall or ceiling. You can use the mounting frame to mount the camera on a wall or ceiling. With the provided plugs and screws. NOTE: Before permanently installing the baby unit (camera), make sure that the wireless connection between the baby unit and parent unit is suffi cient. Verify this when both the parent unit and baby unit are placed in the positions from which you would like to use them. NOTE: Avoid installing the baby unit near walls or other obstruction between the baby and parent unit. For a good sound sensitivity and image it is recommended to place the baby unit between a 1,5-3m distance . LUVION34

3. Connect the power adapter to the baby unit and a power socket.

4. Slide the power switch to turn the camera on.

The parent unit will display the video of the baby unit, when both are switched on and within range of each other. The message “Out of range” will be displayed on the screen of the parent unit when the baby unit is outside the range of the parent unit or when the baby unit is not switched on or recognized. Wall mounted Ceiling mounted35 LUVION Premium Baby products

The video of the baby unit will be displayed on the screen of the parent unit when both are switched on. The icons on the screen are explained below.

1. Signal indicator The signal

indicator shows the strength of the connection between units. no bars indicate a poor signal and 4 bars indicate the strongest signal (see table).

2. Clock Displays the time that is set

3. Channel indicator The channel

indicator displays the current channel.

4. Remote monitoring Indicates

remote monitoring status. When remote monitoring is turned on (in white), that means the camera App is accessed remotely, if not then the is in grey.

5. Zoom indicator Indicates that the video

from the baby unit is zoomed in 1x, 1.5x or 2x.

6. Monitor Speaker Mute Indicates the monitor’s speaker is muted

7. Battery indicator Indicates the battery level of the parent unit.

The battery level indicator within will show the level of charge in ve states: Low battery: Flashing Red ¼ Battery: Red ½ Battery: White, 1 bar ¾ Battery: White, 2 bars Full Battery: White, 4 bars (the power supply is not connected) When the power supply is connected the lightning bolt icon is displayed.

8. Temperature indicator Displays the temperature measured by the baby unit.

9. Feed time counter

Shows countdown clock counting back till the feed time.

10. Night Light On/Off Indicates the night light is on/o . Turn the night light on/o from the monitor.

11. Quad Mode Press this button to switch to quad mode. When two cameras are paired, it will be split

mode (two displays). You can’t listen to the audio from the cameras in quad or split mode. Signal strength Indicator Warning Perfect None Good None Fair None Low Out of Range No Signal Out of Range

12. ‘Talk’-indicator Press and hold this button if you want to talk to camera side, release to get monitor

audio back. Note: a) “Talk Back” button only appears in single camera Live View mode b) If the camera unit was playing a lullaby, the lullaby will be paused until the talk back button is released c) The camera speaker volume setting is same as lullaby play level (select > > ). When using the touch screen the view on the right will be displayed on your screen.

13. Menu Here you can change multiple

monitor and camera settings.

14. Navigation Controls Use the arrow

icons to remotely Pan/Tilt the camera.

17. Lullaby Press the Lullaby icon to turn lullabies ON/OFF. Plays 3 pre-programmed songs. Choose 1

speci c song or “All” above the , 1 2 3 or ‘all’ will be displayed. You can choose one speci c lullaby you want to play or have all 3 lullabies play subsequently, from 1 to 2 to 3 and back to 1 again. Inside the monitor’s menu you’ll see the screen on the right.

19. Brightness You can adjust the

brightness of each individual camera.

20. Pair / Unpair Camera You can

connect up to 4 cameras to your system.

21. VOX Set the VOX sensitivity to

detect low or high sound levels.

You can set Celsius or Fahrenheit, and set temperature alert high and low limit.

When the baby unit is positioned too far away from the parent unit, the warning message “Out of Range” will appear on the screen of the parent unit and the video will start to icker. When there is no connection between the baby and the parent unit, the screen of the parent unit will be black and display the warning message “Out of Range”. To improve the range of the baby monitor, move the antenna of the baby monitor upwards. NOTE: If moving the baby and parent unit closer together does not help, try re-pairing the baby and parent unit. see Pairing chapter.

Setting language for the monitor, six options: English, German, French, Italian, Netherlands and Spanish

26. Default Reset the monitor back to its factory settings.

You can use the pairing function to restore the connection, make a new connection or delete a camera connection between the baby unit and parent unit. It also enables you to connect additional baby units to the parent unit. For more info see page 37 &

> Use the touch screen to select the channel/camera you want to pair/unpair a camera to/from. > The parent unit will count down(or when unpairing immediately remove the camera). Brie y press the pair button on the baby unit during this time. MENU > VOX (Voice operated activation) Here you can enable/disable and change the sensitivity for the vox function for each separate camera. > The VOX can be set di erently for each camera, press the camera symbols on the top of the screen to switch between cameras. > After selecting the right camera choose whether you want VOX [On] or [O ]. > If VOX is turned o the monitor screen will always stay on. When VOX mode is active the monitor will go into VOX ‘sleep mode’ after xx seconds. > Choose from the menu options [High] & [Low] to set the sensitivity. > When VOX sensitivity is set high, softer sounds will be detected and the monitor will be quicker to come out of VOX ‘sleep mode’.

MENU > DATE, TIME & ALARM

These three menus will allow you to set the date, time & feed alarm > Press the Calendar symbol to set the date > Press the Clock symbol to set the time > Press the Alarm Clock to set a feed time alarm39 LUVION Premium Baby products MENU > LANGUAGE > The default language of the menus of the parent unit is English. However, Spanish, French, German, Italian and Dutch are also available. Use this menu to change the language. > Use the touch screen to select your preferred language. MENU > BRIGHTNESS You can change the brightness of the baby unit video in this menu. When the image of the video is too dark, try to increase the brightness. The minimum Brightness is no bars and the maximum Brightness is 5 bars. > Press the ‘-’ or ‘+’ on the touch screen to decrease or increase the brightness. > The brightness can be set di erently for each camera, press the camera symbols on the top of the screen to switch between cameras. MENU > TEMPERATURE The baby unit (camera) is equipped with a temperature sensor. You can set a temperature alert to get noti ed when the temperature is either too cold/hot. This feature should only be used as an indication and is not intended as a substitute for adult supervision. > Touch ‘On’ and ‘O ’ in the touch screen to enable or disable the alarm. The alarm is on when ‘On’ is shown in your screen. > Touch the up ‘^’ or down ‘v’ symbols on your touch screen in/decrease the minimum or maximum temperature for the alarm function. > Touch the ‘C°’ or ‘F°’ symbol to switch between Celsius and Fahrenheit. The value you see in your screen is active.40 MENU > VOLUME You can change the volume for the camera and for the monitor’s alarm functions. > Select the camera symbol to adjust the camera volume for Talk Back and Lullabies. Use the ‘-’ & ‘+’ symbols to de/increase the volume level. > Select the alarm bell symbol to adjust the volume level for the monitor’s alarm functions. Use the ‘-’ & ‘+’ symbols to de/ increase the volume level.

MENU > DEFAULT SETTINGS

Use this menu to restore the Default Settings (factory settings). > Use the touch screen to con rm your choice. > After a reset the monitor settings are reset to the original factory settings. NOTE: Restoring the Default Settings will not aff ect the pairing settings. The baby unit(s) will remain paired with the parent unit.41 LUVION Premium Baby products PAIRINGUse the Pairing function to connect a baby unit (camera) to the parent unit (monitor). Up to 4 baby units canbe connected to the monitor. They need to be paired on a di erent channel. Switch the baby unit (camera)on by sliding the on/o button to the ‘ON’ position.Hold and press the On/O button to switchthe parent unit (monitor) on.Tap the touch screen once to activate the operation screen on the right and then press the menu button on the screen.Press the pairing menu icon to open the CAMERA PAIRING menu.

LUVION42 A countdown will be displayed on the screen. Brie y press the baby unit (camera) PAIR button on the bottom of the camera to pair the baby unit (camera) to the parent unit (monitor). The video from the camera should now be displayed on screen. PAIR Choose one of the available camera channels to pair the new camera.

Follow the steps below to set up your camera for remote access through your home router. After setting up the connection you can connect to your camera from anywhere through the SmartBabyCam app for Android and iOS. You can use the remote app access while simultaniously monitoring the baby through the 5” moni- tor! To ensure the best possible connection to the router during the setup process please turn o the monitor.

IOS AND ANDROID INSTALLATION

Download and install the SmartBabyCam app for iOS or Android.Turn on the camera, press and hold “reset” button until the camera ashes 3 times.After around 5 seconds short press the reset button, the camera night light will change to fast ash.After about 30 seconds, short push the reset button again, the night light will change to slow ash.Go to your phone settings\Wireless & Networks\WLAN, nd the SSID(WiFi name) with the name xxxxx111A and connect to the SSID PAIR RESET44

Open the SmartBabyCam App, press “+” to add de- vice and scan the QR code at the bottom of the camera. The UID will be automatically recognized. You’ll only need to enter a camera name of your choice and the default password: 000000 and press save to con rm. You will now return to the start screen and see the camera is online. When you rst try to access the camera it will make you change the standard password into a secure personal password. (The new password should contain at least 6 characters, with at least one up- percase letter, one lowercase letter, one digit and one special character (choose from: ~`@#$%^*()_-+=|{}[].?/). After changing the password, press the Edit Device icon , nd the“WiFi Setting”: Enter your WiFi network SSID (you can only connect the camera to 2.4GHz WiFi networks) and enter it’s password and press send. The night light will now change to solid on, once you see the night light ash 3 times and then turn o , the set up succeeded. Please turn o the app and turn it on again, then you can remote access your camera from a smartphone anywhere. STEP 4-6 IOS (FOR ANDROID SEE NEXT PAGE) Below the nal 3 steps for iOS, android is very similar but for the exact android instructions see the next page45 LUVION Premium Baby products

Open the SmartBabyCam App, press ‘add device’ and press ‘scan’ to scan the QR code at the bottom of the camera for the UID to automatically be recognized. Set the camera name to anything of your choice and enter the default password: 000000 and con rm. You will now return to the start screen and see the camera is online. When you rst try to access the camera it will make you change the standard password into a secure personal password. (The new password should contain at least 6 characters, with at least one up-percase letter, one lowercase letter, one digit and one special character (choose from: ~`@#$%^*()_-+=|{}[].?/).After changing the password, press the Edit Device icon , nd the“WiFi Setting”: Select your WiFi network SSID (you can only connect the camera to 2.4GHz WiFi networks) and input it’s password and press send. The night light will now change to solid on, once you see the night light ash 3 times and then turn o , the set up succeeded. Please turn o the app and turn it on again, then you can remote access your camera from a smartphone anywhere. STEP 4-6 ANDROID (FOR IOS SEE PREVIOUS PAGE) Below the nal 3 steps for android, iOS is very similar but for the exact iOS instructions see the previous page46

We recommend updating your Su- preme Connect 2 camera’s rmware whenever a new version is available. To update the rmware go to the live view page (the camera should be on- line) and touch the menu icon at the right corner and select “Firmware Update”. Press OK, to start updating the rm- ware If there is new rmware avail- able. Make sure you keep the camera connected to the internet during the rmware installation process. When the new rmware is installed the message “OTA update is over, please check if the device is function- ing normally” will be displayed. Press Ok. Please check if everything is functioning properly, your baby monitor is now ready to use. FIRMWARE UPDATE - IOS (FOR ANDROID SEE NEXT PAGE) Below the instructions for updating the rmware for iOS, android is very similar but for the exact android instructions see the next page.47 LUVION Premium Baby products

FIRMWARE UPDATE - ANDROID (FOR IOS SEE PREVIOUS PAGE) Below the instructions for updating the rmware for android, iOS is very similar but for the exact iOS instruc-tions see the previous pageWe recommend updating your Su-preme Connect 2 camera’s rmware whenever a new version is available. To update the rmware go to the live view page (the camera should be on-line) and touch the menu icon at the right corner and select “Firmware Update”.Press OK, to start updating the rm-ware If there is new rmware avail-able. Make sure you keep the camera connected to the internet during the rmware installation process. When the new rmware is installed the message “OTA update is over, please check if the device is function-ing normally” will be displayed. Press Ok. Please check if everything is functioning properly, your baby monitor is now ready to use.OTA update is over, please check if the device is functioning normally!48 APP MENU Through the app it’s possible to watch the live camera feed with both audio and video available while also enabling you to talk back to your baby and use the pan/tilt function of the camera. You can also take snap- shots and use noti cations to alert you when there is sound near the camera. When selecting a camera live feed you will see the below 4 icons below your video feed: Snapshot library: here you can see all stored snapshots/photos. Snapshot: take a live snapshot/photo. Sound/mute: Tap this icon to activate or mute the sound. Talk Back: Tap this icon to activate/deactivate talk back, when active you can speak through the camera. Beside these icons there are two other functions that can be controlled: PAN/TILT: Swipe up/down or left/right to move the camera in any direction you like. FULL SCREEN: View the camera feed in full screen by turning your phone 90° from portrait into landscape mode. Beside the live view controls there are also some settings you can change through the menu to enter the menu press the icon. Here you can change the following settings: NAME: Here you can change the name you gave your camera. CONNECTION STATUS: Here you can check the current connection status. Click here to try re-establishing a connection. ADVANCED SETTING: Press to move onto the advanced settings menu. Here you’ll nd the following options:

• CAMERA PASSWORD: Use to modify the camera password.

• PREFERRED VIDEO QUALITY: Set the video quality to high or low. Lower video quality will provide a smoother image when the connection isn’t optimal.

• NOTIFICATION ALERT INTERVAL: Enable noti cations and set an interval, if you set an interval the app won’t provide a new noti cation for the selected period following a prior noti cation. You can also shut down noti cations altogether.

• DEVICE INFORMATION: Show the camera network information. SMART LINK: Currently unavailable. WIFI SETTING: Only use upon initial install to establish a connection between the camera and router.49 LUVION Premium Baby products Problem Solution No video from the baby unit

1. Check the power supply of the baby unit. Make sure the power

adapter is plugged in and the green power LED is switched on.

2. Make sure that the parent unit is switched on.

3. Make sure that the baby unit is in range of the parent unit.

4. Make sure that the parent unit is not in the VOX mode (press the

power button shortly to exit the VOX mode) The video is dropping / I have a constant low reception / “Out of Range” message

1. Move the baby unit closer to the parent unit.

2. Try repositioning the baby and/or parent unit (away from walls) to

improve the reception.

3. Place the antenna of the parent unit in the upright position.

4. (re-)Pair the parent unit with the baby unit (see pairing chapter)

Audio problems 1. Make sure that the volume on the parent unit is not muted. Press the + volume button on the parent unit to increase the volume.

2. Make sure that there is sound within range of the baby unit

parent unit further apart. The video is or has become choppy

1. Try moving the baby unit closer to the parent unit.

2. Remove obstructions between the baby and parent unit.

3. Place the antenna of the parent unit in the upright position.

The battery of the parent unit runs out very fast Use the power save mode or replace the battery with a new original Luvion battery. Original batteries can be acquired at your local luvion dealer. The screen is frozen and I can’t use the on/o button to switch o the parent unit. Try removing the battery form the parent unit to switch of the parent unit. You can use the on/o button to switch it back on after reinserting the battery. TROUBLESHOOTING If you have any problems with the Luvion Supreme Connect 2, there is often a quick and simple solution. Please try the following:50 TECHNICAL SPECIFICATIONS General Specifi cations Operating Frequency Range 2.4GHz(FHSS) 2.4GHz(WiFi) Transmitting Power 17 dBm Max (FHSS) 15+/-1dBM (WiFi) Receiving Sensitivity -88 dBm(FHSS) -89 dBm(WiFi) Type of Spread Spectrum FHSS, WiFi Type of Modulation GSFK, 502.11g/n Data Rate 4 Mbps(FHSS), WiFi(802.11b/g/n) Transmitting Distance 300m Line of sight (Camera to monitor) 150m Line of sight (Camera to router) Actual transmission range may vary based on your environment. Objects such as walls as well as other devices operating at 2.4Ghz can limit the maximum transmission range. Baby unit (camera) Image Sensor Type 1/4” Color CMOS Image Sensor E ective Pixels H: 1280 px, V: 1024 px Image Resolution High:1280*720 (MAX 1.7Mbps) Low: 854*480 (MAX 0.7 Mbps) White Balance Auto Lens 3.95 mm, F 2.2 Field of View 55° IR On/O 15-25 Lux O , 5-15 Lux On IR LED Type/Nightvision 940 nm / 5 m Speaker Output 0.5 W Max Power Requirement 5 Vdc +/- 10% Power Consumption 1000mA+/-20mA Operating Temperature Range - 10° ~ 40° Operating Humidity Range 0% ~ 85% Environment Rating N/A (for indoor use only) Regulation Compliance FCC/CE Camera Housing Material Plastic Motor Type Stepping motor Moving Angle Up 90° Down 20° Left/Right 135°51 LUVION Premium Baby products Parent unit (monitor) LCD Panel Size 5“ / 12,7 cm LCD Resolution H: 800 px, V: 480 px Viewing Angle H: 140° V: 110° Power Requirement 5 Vdc 1A +/- 5 % Power Consumption 1.03A MAX. Operating Temperature Range - 10° ~ 40° Operating Humidity Range 0% ~ 85%

• NOTE Outdoor use in France, Italy, Russia and Ukraine is not allowed This item is in compliance with the essential requirements and other relevant provisions of European Directives. The declaration of conformity is available through: https://www.luvion.nl/site/wp-content/ uploads/2019/11/Conformiteitsverklaring-Supreme-Connect-2.pdf52