FW55EZ20L - Monitor SONY - Free user manual and instructions

USER MANUAL FW55EZ20L SONY

• Table of Contents IMPORTANT NOTICE p. 2
• Safety Information p. 2
• Connection Diagram p. 4
• Remote Control and LCD Monitor p. 6
• Pro settings p. 7
• BRAVIA Signage Free p. 8
• Control functions p. 10
• RS-232C p. 10
• IP control p. 11
• Installing the LCD Monitor to the Wall p. 12
• Troubleshooting p. 13
• Specifications Setting menus are subject to change without notice. Note p. 14

• Before operating the LCD Monitor, please read the “Safety Information”.• Read the supplied safety documentation for additional safety information.• Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product. Location of the identification label Labels for the LCD Monitor Model No., Production Date (year/month) and Power Supply rating are located on the rear of the LCD Monitor or package. Notice for Radio Equipment Hereby, Sony Corporation declares that the radio equipment types FW-75EZ20L, FW-65EZ20L, FW-55EZ20L, FW-50EZ20L, FW-43EZ20L are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://compliance.sony.euHereby, Sony Corporation declares that the radio equipment types FW-75EZ20L, FW-65EZ20L, FW-55EZ20L, FW-50EZ20L, FW-43EZ20L are in compliance with the UK relevant statutory requirements. The full text of the declaration of conformity is available at the following internet address: https://compliance.sony.co.ukFor this radio equipment, the following restrictions on putting into service or of requirements for authorization of use apply in AT, BE, HR, CY, CZ, DK, EE, FI, FR, DE, EL, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, SK, SI, ES, SE, UK, UK (NI), IS, LI, NO, CH, BG, RO, TR, AL, BA, MK, MD, RS, ME, Kosovo :5150 - 5350 MHz band is restricted to indoor operations only. Installation/Set-up Install and use the LCD Monitor in accordance with the instructions below in order to avoid any risk of fire, electric shock or damage and/or injuries. Installation
• The LCD Monitor should be installed near an easily accessible mains socket.• Place the LCD Monitor on a stable, level surface to prevent it from falling over and causing personal injury or property damage.• Install the LCD Monitor where it cannot be pulled, pushed, or knocked over. About Manuals This LCD Monitor comes with the following manuals. Please retain the manuals for future reference. Setup Guide

• LCD Monitor installation and setup. Reference Guide (this manual) / Safety Information

• Safety information, remote control, troubleshooting, wall-mount installation, specification, etc. Help Find more troubleshooting and other useful information directly from your LCD Monitor. Press HELP on the remote control to display a list of topics. IMPORTANT - Read the End User Software Licence Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software Licence Agreement. The software licence agreement between you and Sony is available online at Sony website (https://www.sony.net/tv-software-licenses/) or on your product screen. Go to [Settings] t [System] t [About] t [Legal information] t [Notices and licences]. IMPORTANT NOTICE Safety Information B2B EU.book Page 2 Monday, December 18, 2023 3:37 PME:\SONY TV\SY23_APRB_EU_RG_121\5054415121\5054415121_01EN.fm master page: Right FW-75EZ20L / 65EZ20L / 55EZ20L / 50EZ20L / 43EZ20L 5-054-415-12(1)

• Install the LCD Monitor so that the LCD Monitor’s Table-Top Stand does not protrude out from the LCD Monitor stand (not supplied). If the Table-Top Stand protrudes out from the LCD Monitor stand, it may cause LCD Monitor set to topple over, fall down, and cause personal injury or damage to the LCD Monitor. (Models with Table-Top Stand only) Transporting
• Before transporting the LCD Monitor, disconnect all cables.• Two or more persons are needed to transport a large LCD Monitor.• When transporting the LCD Monitor by hand, hold it as shown below. Do not put stress on the LCD panel and the frame around the screen.• When lifting or moving the LCD Monitor, hold it firmly from the bottom.• When handling or mounting the LCD Monitor set, do not lay down the LCD Monitor (for applicable LCD Monitor model only).• When transporting the LCD Monitor, do not subject it to jolts or excessive vibration.• When transporting the LCD Monitor for repairs or when moving, pack it using the original carton and packing material. Topple prevention (models with Table-Top Stand only) FW-65EZ20L / 55EZ20L / 50EZ20L / 43EZ20L

1.5 N·m{15 kgf·cm}M6 screw (not supplied)Cord (not supplied)Screw (not supplied)

• Terminals and labels may vary depending on region/country/LCD Monitor model. (eARC/ARC) USB storage media etc. VCR/Video game equipment/DVD player/Camcorder Headphone HDMI Device/PC Audio System with eARC/ARC/ HDMI Device Router Home Controller HDMI Device/PC Audio System with Optical Audio Input B2B EU.book Page 4 Monday, December 18, 2023 3:37 PME:\SONY TV\SY23_APRB_EU_RG_121\5054415121\5054415121_01EN.fm master page: Right FW-75EZ20L / 65EZ20L / 55EZ20L / 50EZ20L / 43EZ20L 5-054-415-12(1)

• Connecting a large USB device may interfere with other connected devices beside it. (Headphone)

• Supports 3-pole stereo mini jack only.

• You cannot output sound from both the headphone and the LCD Monitor speakers at the same time. / VIDEO IN

• HDMI interface can transfer the digital video and audio on a single cable.

• HDMI IN 3 eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) Connect your audio system to the HDMI IN 3 to route LCD Monitor audio to your audio system. An audio system that supports HDMI eARC/ARC can send video to the LCD Monitor, and receive audio from the LCD Monitor via the same HDMI cable. If your audio system does not support HDMI eARC/ARC, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.

• Use the HDMI cable with Ethernet to connect audio system with eARC.

• Terminal for serial communication. For details, see “Control functions”. 32143.5 mm 1: L 2: Video3: Ground 4: R

(Power) Remote Control sensor / LED

• Accessibility shortcut is available by pressing and holding AUDIO.

GBEN Pro settings In [Pro settings], you can use various convenient functions for professional use. How to use Pro settings 1 Press the HOME/MENU button on the remote control. 2 Go to [Settings] t [Pro settings], then select the desired settings. For each setting, refer to the following. Initialise Pro settings All changes will be discarded, and default settings will be restored. Install APK Install the APK file for the Android TV app to the display using a USB storage media. 1 Select [Pro settings] t [Install APK]. 2 Select an APK. Note

• This menu is displayed only when the .apk file exists in the USB storage media. PC input optimisation Show the typical PC format in full screen by keeping the aspect ratio. 1 Select [Pro settings] t [PC input optimisation]. 2 Change the settings. The default setting is Off. Wake-up on signal a) Automatically turn on the LCD Monitor and switch input when an HDMI input is connected. b) Automatically turn off the LCD Monitor when the HDMI input is disconnected. 1 Select [Pro settings] t [Wake-up on signal]. 2 Select the option. [Disable] (Default): The function is disabled. [Always enabled]: Both function a) and b) are enabled. [Input change only]: Only function a) is enabled. [Specified hours]: You can specify the start/ end time during which the function is enabled. Lock settings You can protect the settings of [Pro settings] by using a PIN. 1 Select [Pro settings] t [Lock settings]. 2 Set the PIN by following the instruction on the screen. Initial input source Set the input that is displayed when the LCD Monitor is turned on. 1 Select [Pro settings] t [Initial input source]. 2 Select a primary input source. Power Scheduling Set the times for the LCD Monitor to turn on and off automatically, including a schedule to run periodically (daily or weekly). 1 Select [Pro settings] t [Power Scheduling]. 2 Select the time / the day of week to turn on and off. Periodic restart Restart the LCD Monitor at a set time. This can schedule periodic restarts (daily or weekly). You can select whether a restart should be executed or not while the display is on. It is recommended to schedule a periodic restart of the LCD Monitor to maintain system stability. 1 Select [Pro settings] t [Periodic restart]. 2 Turn on [Periodic restart] function. 3 Set the time, the day of week to restart the LCD Monitor. 4 Select whether a restart should be executed or not while the LCD Monitor is on. Display/Remote controls Enable or disable the buttons on the LCD Monitor or the remote control. 1 Select [Pro settings] t [Display/Remote controls]. 2 Select an option. [Display control]: Enable or disable the buttons on the display. [IR remote control]: Enable or disable the buttons on the IR remote control. B2B EU.book Page 7 Monday, December 18, 2023 3:37 PME:\SONY TV\SY23_APRB_EU_RG_121\5054415121\5054415121_01EN.fm master page: Left FW-75EZ20L / 65EZ20L / 55EZ20L / 50EZ20L / 43EZ20L 5-054-415-12(1)

External inputs Define which input sources are available. 1 Select [Pro settings] t [External inputs]. 2 Select an input. 3 Select an option. [Use with labels]: The input info label appears on the screen. [Use without labels]: The input info label does not appear on the screen. [Not use]: The input is disabled in Pro mode. BRAVIA Signage Free Allows you to playback movies and still images that are stored on a USB storage media, insert the USB device into a USB port on the LCD Monitor. Supported files and formats Video format*

MP4 AVC, MP4 AVC/HEVC (.mp4) MPEG TS AVC/MPEG2 (.m2ts) *1 Maximum supported resolution is 3840 × 2160 for a 4K model and 1920 × 1080 for a 2K model.*2 Frame rate is 30 fps. Photo format JPEG*

(.gif) *1 Maximum supported resolution is 3840 × 2160 for a 4K model.*2 Maximum supported resolution is 1920 × 1080 for a 2K model. Audio format MP3 (.mp3) (44.1 kHz, 48 kHz) (2 channels) AAC (.m4a) (44.1 kHz, 48 kHz) (2 channels) What to prepare Format the USB storage media file system using NTFS or FAT32 option. Start BRAVIA Signage Free Select [BRAVIA Signage Free] on the [Home] screen of the LCD Monitor. The first time you open [BRAVIA Signage Free], the [Basic settings] screen is displayed. Next time, the registered contents are displayed. You can display the [Basic settings] screen when you press and hold the 1 button on the remote control for more than 3 seconds. If you enable [Lock settings], to view [BRAVIA Signage Free], enter the PIN code. Basic settings screen settings [Landscape/Portrait], [Transition effect], and [Text]. If you enable the [Presentation mode], you can manually select the previous or next content with the left/right button on the remote control. Slideshow playback Slideshow playback will playback content alphabetically that is stored on the USB storage media. 1 Create a “media” folder in the root folder of the USB storage media and copy the contents. 2 Insert the USB storage media to a USB port on the LCD Monitor. 3 Go to [Home] t [BRAVIA Signage Free], to display the [Basic settings] screen. To show the [Basic settings] screen, press and hold the 1 button on the remote control for more than 3 seconds. 4 Set the [Play mode] to [Slideshow]. 5 Select [Start]. Create playlist and play A playlist can be created that specifies the order of playback for the contents stored on the USB storage media. 1 Create a “media” folder in the root folder of the USB storage media and copy the contents. 2 Insert the USB storage media to a USB port on the LCD Monitor. 3 Go to [Home] t [BRAVIA Signage Free], to display the [Basic settings] screen. To show the [Basic settings] screen, press and hold the 1 button on the remote control for more than 3 seconds. 4 Press the RED button on the remote control to create the playlist and display the [Playlist settings] screen. You can check the colour button function at the bottom of the screen. 5 Enter the playlist name via on-screen keyboard. 6 Select the content. You can add the content by choosing [+]. 7 Select [OK]. The Playlist is saved, and the [Basic settings] screen is displayed. B2B EU.book Page 8 Monday, December 18, 2023 3:37 PME:\SONY TV\SY23_APRB_EU_RG_121\5054415121\5054415121_01EN.fm master page: Right FW-75EZ20L / 65EZ20L / 55EZ20L / 50EZ20L / 43EZ20L 5-054-415-12(1)

GBEN 8 On [Basic settings] screen, set the [Play mode] to [Playlist] and select the playlist name to playback, then select [Start]. Playlist schedule playback You can set the playback schedule for the playlist. 1 Go to [Home] t [BRAVIA Signage Free], to display the [Basic settings] screen. To show the [Basic settings] screen, press and hold the 1 button on the remote control for more than 3 seconds. 2 On the [Basic settings] screen, press the GREEN button on the remote control. The [Schedule settings] screen is displayed. 3 On the [Schedule settings], press the RED button on the remote control, and create the new schedule. 4 Select [OK]. The Schedule is saved, and the [Basic settings] screen is displayed. 5 On the [Basic settings] screen, set the [Play mode] to [Scheduled], then select [Start]. Note

• The time/date settings of the LCD Monitor must be correct. Copy the contents to the LCD Monitor’s internal storage You can copy the contents from the USB storage media to the LCD Monitor’s internal storage. You can playback the contents from the LCD Monitor’s internal storage by changing the [Storage] setting to [Internal storage] on the [Basic settings] screen. 1 On the [Basic settings] screen, press the YELLOW button on the remote control. The [Content management] screen is displayed. 2 Press the GREEN button on the remote control to import content. Press the RED button on the remote control to delete content. Press the YELLOW button on the remote control for multiple selections. Bulk import / Bulk export You can copy the settings and content from one LCD Monitor to another using the [BRAVIA Signage Free] software. 1 Connect the USB storage media to the LCD Monitor. 2 Go to the [Basic settings] screen, select [Bulk import] or [Bulk export]. [Bulk import]: Import the settings and content from the USB storage media [Bulk export]: Export the settings and content to the USB storage media 3 Select [OK] to perform Bulk import / Bulk export. Auto start playback 1 Copy “autorun.txt” file to “sony” folder and contents to “media” folder of the USB storage media. 2 Connect the USB storage media to the LCD Monitor after turned on. 3 Signage playback starts when mains lead is plugged in again. B2B EU.book Page 9 Monday, December 18, 2023 3:37 PME:\SONY TV\SY23_APRB_EU_RG_121\5054415121\5054415121_01EN.fm master page: Left FW-75EZ20L / 65EZ20L / 55EZ20L / 50EZ20L / 43EZ20L 5-054-415-12(1)

Control functions You can control the LCD Monitor from an external service via RS-232C. The RS-232C connection is briefly explained in this page. Establish the RS-232C connection to the LCD Monitor by using a 3.5 mm stereo mini plug.

3.5 mm Stereo mini plug

When establishing the RS-232C connection, make connection settings as below. We introduce the data format for the RS-232C communication below. (a) Requests from the controller to the LCD Monitor RS-232C Interface Connection settings Baud rate 9600 bps Data 8 bit Parity None Start bit 1 bit Stop bit 1 bit Flow control None Data format No. Item Value 1Header 0x8C: Control 2Category 0x00 (fixed) 3Function 0xXX 4 Length 0xXX (=Data X+1 byte) 5Data 1 0xXX :: 0xXX :: 0xXX X+4 Data X 0xXX X+5 Check Sum 0xXX

GND TXD RXD TIP: LCD Monitor

GBEN (b) Responses from the LCD Monitor to the controller Examples of RS-232C communication command are explained below. For more details on RS-232C, please contact your sales representative. You can control the LCD Monitor via IP from an HTML5/Android application on the external device. You can manage and monitor information of input/power, control the LCD Monitor such as input source and volume. When using [IP control], set the LCD Monitor as follows first. Go to [Settings] t [Network and Internet] t [IP control]. For Simple IP control,

Installing the LCD Monitor to the Wall Using the optional Wall-Mount Bracket (SU-WL850 or SU-WL450)* (not supplied) To Customers: For product protection and safety reasons, Sony strongly recommends that installation of your LCD Monitor be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself. To Sony Dealers and Contractors: Provide full attention to safety during the installation, periodic maintenance and examination of this product. Wall-Mount Bracket Installation Information For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the product page for your LCD Monitor model. https://www.sony.eu/support

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this LCD Monitor, especially to determine the strength of the wall for withstanding the LCD Monitor’s weight.

• Sony is not liable for any damage or injury caused by mishandling or improper installation.

• Only qualified service personnel should carry out wall-mount installations.

• For safety reasons, it is strongly recommended that you use Sony accessories, including: Wall-Mount Bracket SU-WL850 Wall-Mount Bracket SU-WL450

• Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the Wall-Mount Bracket to the LCD Monitor. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket. The diameter and length of the screws differ depending on the Wall-Mount Bracket model. Use of screws other than those supplied may result in internal damage to the LCD Monitor or cause it to fall, etc.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand (models with Table-Top Stand only). Keep the screws away from small children.
• Only for limited region/country/model. Using the optional Wall-Mount Bracket (except SU-WL850 or SU-WL450) (not supplied) This LCD Monitor’s instruction manual only provides the steps to prepare the LCD Monitor for Wall-Mount installation before it is installed on the wall. Your LCD Monitor can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied). If the Table-Top Stand is attached to the LCD Monitor, the LCD Monitor may require detaching the Table-Top Stand (models with Table-Top Stand only). Prepare the LCD Monitor for the Wall-Mount Bracket before making cable connections. For product protection and safety reasons, Sony strongly recommends that installation of your LCD Monitor on the wall be performed by qualified professionals. Do not attempt to install it yourself.

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this LCD Monitor, especially to determine the strength of the wall for withstanding the LCD Monitor’s weight.

• The screws for installing the Wall-Mount Bracket to the LCD Monitor are not supplied.

• The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration. Troubleshooting General troubleshooting for issues like: black screen, no sound, frozen picture, LCD Monitor does not respond, or network is lost, do the following steps. 1 Restart your LCD Monitor by pressing the power button on the remote control for about five seconds and select [Restart]. The LCD Monitor will restart. If the LCD Monitor does not recover, try unplugging the mains lead then press the power button on the LCD Monitor and release it. Wait for two minutes, and plug in the mains lead. Or, press the power button on the LCD Monitor for about 40 seconds until the LCD Monitor turns off. 2 Refer to the Help menu by pressing HELP on the remote control. 3 Connect your LCD Monitor to the Internet and perform a software update. Sony recommends you to keep your LCD Monitor software updated. Software updates provide new features and performance improvements. When you plug in the LCD Monitor, the LCD Monitor may not be able to turn on for a while even if you press the power button on the remote control or the LCD Monitor. It takes time to initialize the system. Wait for about one minute, then operate it again. The remote control does not function.

7.1 channel linear PCM: 32/44.1/48 kHz

7.1 channel linear PCM: 32/44.1/48 kHz

16 bits, Dolby Digital, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos In ARC mode Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos DIGITAL AUDIO OUT (OPTICAL) Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio) (Stereo mini jack) Headphone 1, 2 USB port 1 and 2 support High Speed USB (USB 2.0) LAN 10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.) REMOTE RS-232C, mini jack This jack is for receiving the external control signal. Power, Product Fiche and others Power requirements 220 V – 240 V AC, 50 Hz Screen size (measured diagonally) (Approx.) (cm/inches) FW-75EZ20L: 189.3 / 75 FW-65EZ20L: 163.9 / 65 FW-55EZ20L: 138.8 / 55 FW-50EZ20L: 125.7 / 50 FW-43EZ20L: 108.0 / 43 Standby power consumption*

GBEN Operating temperature: 0 ºC – 40 ºC Operating humidity: 10 % – 80 % RH (non-condensing) *1 Refer to the on screen menu to set [HDMI signal format]. *2 Connect your audio system to the HDMI IN 3 to route LCD Monitor audio to your audio system. *3 Specified standby power is reached after the LCD Monitor finishes necessary internal processes. *4 Standby power consumption will increase when your LCD Monitor is connected to the network. Note

• Optional accessories availability depends on countries/region/LCD Monitor model/stock.

• Design and specifications are subject to change without notice.

• Some of the on-screen instructions may not apply to your LCD Monitor model.

• Product fiche in this manual is for COMMISSION DELEGATED REGULATION (EU) 1062/2010. Refer to its website for (EU) 2019/2013 information. Trademark Information

• The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

• Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Google, YouTube and Android TV are trademarks of Google LLC.

• Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance.

• Wi-Fi CERTIFIED™ and Wi-Fi CERTIFIED 6™ logos are certification marks of Wi-Fi Alliance.

• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.

• Apple, Apple Home, AirPlay and HomeKit are trademarks of Apple Inc., registered in the U.S. and other countries and regions. To use AirPlay and Apple HomeKit with this TV, the latest version of iOS, iPadOS, or macOS is recommended.

• Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

GND TXD RXD TIP: LCD-Monitor

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

GND TXD RXD DICA: Monitor LCD

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

• Vewd® Core. Copyright 1995-2023 Vewd Software AS. All rights reserved.

.DIGITAL AUDIO OUT )OPTICAL(

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