FM1200ALKER452SB - Ice Maker Hoshizaki - Free user manual and instructions
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USER MANUAL FM1200ALKER452SB Hoshizaki
IJSMACHINE MET LOSSE OPSLAGBUNKER
MAQUINA DE CUBitos MODULAR
FABBRICATORE MODULARE DI GHIACCIO
INSTRUCTION MANUAL
(original instructions)
NOTICE D'UTILISATION
IMPORTANT SAFETY INFORMATION
Throughout this manual, notices appear to bring your attention to situations which could result in death, serious injury, or damage to the unit.
| WARNING | Indicates a hazardous situation which, if not avoided, could result in death or serious injury. |
| CAUTION | Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. |
| NOTICE | Indicates a hazardous situation which, if not avoided, could result in damage to the unit. |
| HYGIENE | Indicates important precautions for hygiene and food safety. |
| IMPORTANT | Indicates important information about the use and care of the unit. |
| IMPORTANT |
| This booklet is an integral and essential part of the product and should be kept and preserved by the user. |
| Please read carefully the guidelines and warnings contained herein as they are intended to provide the user with essential information for the continued safe use and maintenance of the product. In addition, it provides GUIDANCE ONLY to the user on the correct services and site location of the icemaker. |
| Please preserve this booklet for any further consultation that may be necessary. |
| WARNING |
| This is a commercial icemaker, and should be destined only to be used for the purpose for which it has been expressly designed and attached to a suitable storage bin as specified by Hoshizaki. Any other use should be considered improper and therefore dangerous. The manufacturer will not be held liable or responsible for any damage caused by improper, incorrect and unreasonable use. |
| The installation, and relocation if necessary, must be carried out by qualified personnel, in accordance with current regulations, according to the manufacturer's instructions. |
| Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. |
The use of any electrical appliance involves the observance of some fundamental rules. In particular:
- Instances of high humidity and moisture increase the risk of electrical short circuits and potential electrical shocks. If in doubt, disconnect the icemaker.
- Do not damage the power cord or pull it in order to disconnect the icemaker from the electrical supply network.
- If the supply cord is damaged, it must be replaced by a replacement cord available from Hoshizaki Parts/Service Centres.
- Do not touch the electrical parts or operate the switches with damp hands.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, it can however be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge providing they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children shall not play with the appliance.
- Cleaning and user maintenance shall not be made by children without supervision.
- Do not attempt to modify the icemaker. Only qualified personnel may disassemble or repair the appliance.
I. INSTALLATION INSTRUCTIONS
1. LOCATION
IMPORTANT
- This icemaker is not intended for outdoor use. Normal operating ambient temperature should be within 5^ to 40^ . Water connection is cold water only. Operation of the icemaker, for extended periods, outside of these normal temperature ranges may affect production capacity.
- The icemaker should not be located next to ovens, grills or other high heat producing equipment.
- The location should provide a firm and level foundation for the equipment.
- Allow 15cm clearance at rear and sides for proper air circulation and ease of maintenance and/or service should they be required. Allow 60~cm clearance on top to allow for removal of the auger.
- This appliance is not suitable for installation in an area where a water jet could be used and where dripping is not allowed.
- Do not place anything on top of the icemaker or in front of the louver.
2. ELECTRICAL CONNECTIONS
WARNING
THIS APPLIANCE MUST BE EARTHED
This icemaker requires an earth that meets the national and local electrical code requirements. To prevent possible severe electrical shock to individuals or extensive damage to equipment, install a proper earth wire to the icemaker. Disconnect the main power supply before any maintenance, repairs or cleaning is undertaken.
- This appliance requires a separate 220 - 240VAC, 12A supply. The electrical supply must be protected by a suitable circuit breaker.
- Usually an electrical permit and services of a licensed electrician are required.
For the U.K. and the Republic of Ireland only
- The wires in the mains lead are coloured in accordance with the following code:
Green & Yellow = Earth
Blue = Neutral
Brown = Live
As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the symbol 1 or coloured Green or Green-and-Yellow. The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red.
- Should the socket outlets in the installation site not be suitable for the plug supplied with your product, the plug must be removed (cut off if it is moulded on plug) and an appropriate plug fitted.
If the non-rewirable plug has been cut from the power supply cord, it must be disposed of. There should be no attempt to reuse it. Inserting such a plug into a socket elsewhere presents a serious risk of electrical shock. - The non-rewirable plug must never be used without a fuse cover being fitted.
The correct replacement for the detachable fuse cover is identifiable from the manufacturer's reference number stamped on the plug.
Supply of replacement fuse covers can be obtained from Hoshizaki Parts/Service Centres.
Fuses should be rated at 12A and approved to BS 1362.
3. WATER SUPPLY AND DRAIN CONNECTIONS
WARNING
Connect to potable cold water supply only.
Note: A plumbing permit and services of a licensed plumber may be required in some areas.
- The connections to the mains water supply must be made in accordance with the countries' current requirements of the Water Supply or Water Fittings Regulations.
- Icemaking water must be potable water. Where scaling can be caused by water quality, installation of an external filter or softener is recommended. Contact your local water treatment professional or Hoshizaki service agent.
II. OPERATING INSTRUCTIONS
WARNING
-
This icemaker is designed to produce and store edible ice. To keep the icemaker hygienic:
-
Wash your hands before removing ice. Use the plastic scoop provided (accessory).
- The storage bin is for ice use only. Do not store anything else in the bin.
- Clean the storage bin before use (see "III. 1. CLEANING").
- Keep the scoop clean. Clean it by using a neutral cleaner and rinse thoroughly.
-
Close the door after removing ice to prevent entrance of dirt, dust or insects into the storage bin.
-
All parts are factory-adjusted. Improper adjustments may result in failure.
- If the unit is turned off, wait for at least 3 minutes before restarting the icemaker to prevent damage to the compressor.
1. START UP
The installer will normally commission the icemaker to start the automatic icemaking process. To ensure continuous operation, make sure that:
- The water supply tap is on, and
- The icemaker is connected to the power supply.
To start the icemaking process, check the position of the operation switch on the operation panel:
"OFF" position - Move it to the "ON" position.
"ON" position - Press the ice button.

Operation Panel
Fig. 1
2. SHUT DOWN
Press the stop button on the operation panel. The "STOP" and "DRAIN" modes light up on the display. Then, only the "DRAIN" mode goes off.
3. PREPARING THE ICEMAKER FOR LONG STORAGE
1) Follow the instructions in "2. SHUT DOWN".
2) Close the water supply line shut-off valve.
3) Open the drain valve.
4) Press the ice button on the operation panel to drain the water circuit.
5) When no more water comes out of the drain valve, press the stop button.
6) Move the operation switch to the "OFF" position, and disconnect the power supply.
7) Close the drain valve.
8) Remove all ice from the storage bin, and clean the bin.
III. MAINTENANCE
1. CLEANING
WARNING
- Before carrying out any cleaning or maintenance operations, disconnect the icemaker from the electrical supply network.
- Ask a trained service person to check and clean the condenser at least once a year.
- This appliance must not be cleaned by use of a water jet.
- To prevent possible damage, do not clean the plastic parts with water above 40^ or in a dishwasher.
[1] Machine and Bin Exterior
Wipe the exterior at least once per week with a clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off grease or dirt.
[2] Scoop Cleaning/Sanitisation (Daily)
1) Either mix 1 litre of water with 4ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitiser as directed.
2) Soak the scoop in the solution for more than 3 minutes. Rinse thoroughly, and shake to remove surplus liquid.
Note: Using a cloth to dry may re-contaminate.
[3] Storage Bin Interior Cleaning/Sanitisation (Weekly)
1) Open the storage bin door, and remove all ice.
2) Remove the thumbscrews securing the baffle.
3) Remove the baffle from the bin.
4) Wash the bin liner and baffle with a neutral non-abrasive cleaner. Rinse thoroughly.
5) Either mix 5 litres of water with 18ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitiser as directed.
6) Soak a clean sponge or cloth with the solution and wipe the bin liner surfaces and baffle.
7) Refit the baffle and thumbscrews. Wipe the surface of the bin door and thumbscrews with the solution. Close the bin door.
8) The remaining solution can be used to sanitise utensils.
Note: Do not wipe dry or rinse after sanitising, but allow to air dry.
[4] Storage Bin Door
Clean the storage bin door at least once a week, using a neutral non-abrasive cleaner. Rinse thoroughly after cleaning and sanitise as required.
2.INSPECTION AND MAINTENANCE
IMPORTANT
To achieve optimum icemaker performance, the following parts need periodic inspection and maintenance:
Extruding head (upper bearing) Housing (lower bearing)
Mechanical seal
[1] Inspection
These parts should be inspected after two years from installation or 10,000 hours of operation, whichever comes first, and once a year afterwards. Replacement of these parts is required if wear exceeds factory recommendations.
Their service life, however, depends on water quality and environment. More frequent inspection and maintenance are recommended in bad or severe water conditions.
Consult with your local Hoshizaki service agent about inspection and maintenance service.
[2] Replacement
The extruding head (upper bearing) and mechanical seal must be replaced after four years from installation or 20,000 hours of operation, whichever comes first, to prevent the risk of serious accidents or failures. Contact your local Hoshizaki service agent for replacement.
When the total operating time reaches 20,000 hours, the display flashes "PC". Then, after 500 hours, the unit shuts down to ensure safety. Contact your local Hoshizaki service agent for replacement as soon as the display starts flashing.
Once the unit shuts down after 500 hours, the operation can be resumed by turning off the operation switch and turning it back on. But the unit shuts down again after 500 hours. To resume the operation, contact your local Hoshizaki service agent for the required replacement.
Replacement of the housing (lower bearing) may be required depending on water quality and wear condition.
3. SERVICE CALL
| WARNING Do not damage the refrigerant circuit. |
[1] Error Code Indication
If the error code "E" is indicated on the display, before calling for service, check the following.
| Code | Remedy |
| E0 P | Possibility of water leaks. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E1 | Low ice production. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E2 | Water supply circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E3 | Gear motor failure. Turn OFF operation switch, and turn it ON again after 10 minutes. If error code appears again, call for service. |
| E5 | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E8 | Compressor could be overheated. Check that icemaker is properly installed according to installation manual. Turn OFF operation switch, and turn it ON again after 10 minutes. If error code appears again, call for service. |
| EA | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| Eb | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EC | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EE | Gear motor failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EF | Supply voltage is too low. Check that voltage is in required range and icemaker is not sharing a single receptacle with other appliances. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EH | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EL | Bin control switch has failed. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| En | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EU | Controller board failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
[2] No Error Code Indication
If the icemaker does not work properly or does not work at all and no error code is indicated on the display, before calling for service, check that:
-
The power is supplied to the unit.
-
The water is turned on.
For further assistance or advice, contact your local Hoshizaki service agent.
4. WARRANTY
Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free of defects in material and/or workmanship for the duration of the "warranty period". The warranty shall be effective for two years from the date of installation.
Hoshizaki's liability under the terms of the warranty are limited and shall exclude routine servicing, cleaning, essential maintenance and/or repairs occasioned by misuse and installations not in accordance with Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki dealer or service agency using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency, please contact your dealer/supplier, or the nearest Hoshizaki Service office:
Europe.Middle East,Africa
Hoshizaki UK -UK, Ireland
TEL: +44 845 456 0585
FAX: +44 132 283 8331
uksales@hoshizaki.uk
Hoshizaki Deutschland - Germany, Switzerland, Austria, Poland, Czech Republic, Slovakia
TEL: +49 5121 697370
FAX: +49 5121 6973719
Hoshizaki France - France
TEL: +33 1 48 63 93 80
FAX: +33 1 48 63 93 88
info@hoshizaki.fr
Hoshizaki Iberia - Spain, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es
Hoshizaki Middle East - Middle East
TEL: +971 48 876 612
FAX: +971 48 876 613
sales@hoshizaki.ae
Hoshizaki Benelux - Netherlands, Belgium,
Luxembourg
TEL: +31 85 018 83 70
info@hoshizaki.nl
Hoshizaki Italia - Italy
TEL: +39 344 0616467
TEL: +39 348 3022156
info@hoshizaki.it
Hoshizaki Europe B.V. - all other countries within
Europe and Africa
TEL: +31 20 6918499
FAX: +31 20 6918768
sales@hoshizaki.nl
Asia, Oceania
Hoshizaki Singapore
TEL: +65 6225 2612
FAX: +65 6225 3219
sales@hoshizaki.com.sg (Sales)
serviceadmin@hoshizaki.com.sg (Technical support)
Hoshizaki Taiwan
TEL: +886 2 2706 8818
FAX: +886 2 2708 7999
Hoshizaki Hong Kong
TEL: +852 2866 2108
FAX: +852 2866 2109
IV. DISPOSAL
Comply with local regulations regarding disposal of this appliance and its refrigerant gas. Before you scrap the appliance, take off the door to prevent children trapped.
Correct disposal of this product:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material
resources. To return your used device, use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

This product includes a hermetically sealed refrigeration system that contains fluorinated greenhouse gases:
R404A / GWP 3920 / 0.03kg / CO2 0.118t
R452A / GWP 2140 / 0.03kg / CO2 0.065t
INFORMATIONS DE SECURITE IMPORTANTES
Marron = Sous tension
Hoshizaki France - France
sales@hoshizaki.com.sg (Vendite)
serviceadmin@hoshizaki.com.sg (Assistenza tecnica)
Hoshizaki Taiwan
TEL: +886 2 2706 8818
FAX: +886 2 2708 7999
Hoshizaki Hong Kong
TEL: +852 2866 2108
FAX: +852 2866 2109
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