DCM120KEPHC - Beer dispenser Hoshizaki - Free user manual and instructions
Find the device manual for free DCM120KEPHC Hoshizaki in PDF.
Frequently Asked Questions - DCM120KEPHC Hoshizaki
User questions about DCM120KEPHC Hoshizaki
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Beer dispenser in PDF format for free! Find your manual DCM120KEPHC - Hoshizaki and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DCM120KEPHC by Hoshizaki.
USER MANUAL DCM120KEPHC Hoshizaki
CUBELET ICE DISPENSER
DISTRIBUTEUR DE CUBELETS
CUBELETEISDISPENSER
CUBELET-IJSDISPENSER
(original instructions)
NOTICE D'UTILISATION
- CONSTRUCTION 3
- ACCESSORIES 3
3.UNPACKING 3 - LOCATION 4
- INSTALLATION 4
- ELECTRICAL CONNECTIONS 5
- WATER SUPPLY AND DRAIN CONNECTIONS 5
II. OPERATING INSTRUCTIONS 6
- START UP. 7
- DISPENSING ICE 8
- FRONT COVER 8
- PORTION CONTROL 8
- SWITCH LOCK FUNCTION 9
- SHUT DOWN 9
- PREPARING THE ICE DISPENSER FOR LONG STORAGE 10
III. MAINTENANCE 10
- CLEANING 10
2.INSPECTION AND MAINTENANCE 12 - BEFORE CALLING FOR SERVICE 12
- DISPOSAL 13
- WARRANTY 13
SPECIFICATIONS 14
FRANCAIS
INFORMATIONS DE SECURITE IMPORTANTES 15
I. CONSIGNES D'INSTALLATION 17
- CONSTRUCTION 17
- ACCESSORIES 17
- DEBALLAGE 17
- EMPLACEMENT 18
- INSTALLATION 19
- BRANCHEMENTS ELECTRIQUES 19
- BRANCHEMENTS D'ARRIVEE ET DE VIDANGE D'EAU 20
II. CONSIGNES D'UTILISATION 20
- MISE EN MARCHE 22
- DISTRIBUTION DE GLACONS 22
- PANNEAU AVANT 22
4.COMMANDE DE PORTIONS DE GLACE 22 - FONCTION DE VERROUILAGE DES COMMUTATEURS 23
6.ARRET 24 - PREPARATION DU DISTRIBUTEUR DE GLACONS EN VUE D'UN ENTREPOSAGE DE LONGUE DUREE 24
III. ENTRETIEN 25
- NETTOYAGE 25
- INSPECTION ET ENTRETIEN 27
- AVANT D'APPELER UN REPARATEUR 27
- MISE AU REBUT 28
5.GARANTIE 28
SPECIFICATIONS 29
DEUTSCH
IMPORTANT SAFETY INFORMATION
Throughout this manual, notices appear to bring your attention to situations which could result in death, serious injury, or damage to the unit.
| ▲WARNING | Indicates a hazardous situation which, if not avoided, could result in death or serious injury. |
| ▲CAUTION | Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. |
| NOTICE | Indicates a hazardous situation which, if not avoided, could result in damage to the unit. |
| ▲HYGIENE | Indicates important precautions for hygiene and food safety. |
| IMPORTANT | Indicates important information about the use and care of the unit. |
This icemaker uses HFC-free refrigerant (propane) and HFC-free foam insulation that are non-ozone-depleting and environmentally sustainable materials having very low global warming potential.
| IMPORTANT |
| This booklet is an integral and essential part of the product and should be kept and preserved by the user. |
| Please read carefully the guidelines and warnings contained herein as they are intended to provide the installer/user with essential information for the proper installation and the continued safe use and maintenance of the product. |
| Please preserve this booklet for any further consultation that may be necessary. |
| ▲WARNING |
| This icemaker contains flammable refrigerant in its cooling unit; installation, handling, servicing and disposal must therefore only be carried out by authorized technicians. |
| The refrigerant contained in this icemaker is flammable and sealed in the refrigeration system. Although the refrigerant does not leak out under normal usage, take utmost care when handling this icemaker so as not to cause any damages to the system. |
| In the case of accidental damage to the refrigeration system causing refrigerant leak:* Do not create a source of ignition in the area.* Do not operate electrical switches or plugs in the area.* Do not use naked flame.* Immediately ventilate the area by opening doors and/or windows.* Call service engineer. |
| This is a commercial ice dispenser, and should be destined only to be used for the purpose for which it has been expressly designed. Any other use should be considered improper and therefore dangerous. The manufacturer will not be held liable or responsible for any damage caused by improper, incorrect and unreasonable use. |
| The installation, and relocation if necessary, must be carried out by qualified personnel, in accordance with current regulations, according to the manufacturer's instructions. |
| Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. |
| Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. |
| The use of any electrical appliance involves the observance of some fundamental rules. In particular: * Instances of high humidity and moisture increase the risk of electrical short circuits and potential electrical shocks. If in doubt, disconnect the ice dispenser. * Do not damage the power cord or pull it in order to disconnect the ice dispenser from the electrical supply network. * If the supply cord and/or the plug should need to be replaced, it should only be done by a qualified service engineer. * Do not touch the electrical parts or operate the switches with damp hands. * This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, it can however be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge providing they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. * Children shall not play with the appliance. * Cleaning and user maintenance shall not be made by children without supervision. * Do not attempt to modify the ice dispenser. Only qualified personnel may disassemble or repair the appliance. |
I. INSTALLATION INSTRUCTIONS
1. CONSTRUCTION


2. ACCESSORIES
| CD | 1 |
| Grille 1 | |
| Inlet Hose 1 | |
| Drain Hose 1 | |
| Hose Clamp 1 | |
| Brush 1 |

CDGrille



Drain Hose


BrushHose ClampInle
3.UNPACKING
WARNING
Children should not be allowed in reach of the packaging elements (plastic bags and expanded polystyrene) as they are potential sources of danger.
| ▲CAUTION |
| Do not lift or manoeuvre the carton by using the shipping bands. |
| When moving the unit by hand, hold the unit bottom. |
| Do not hold the filter to lift up the unit. The condenser fins inside may cause injury. |
| Always wear protective gloves when carrying the unit. |
| When handling the carton or the unpacked unit, work in pair to prevent injury. |
| NOTICE |
| Remove shipping carton, tape(s) and packing. If packing material is left in the ice dispenser, it will not work properly. |
| To prevent damage, do not tilt the ice dispenser more than 45°. |
1) After removing the packaging, make sure that the ice dispenser is in good condition. If in doubt, please do not use the ice dispenser but apply to professionally qualified personnel.
2) Remove the protective plastic film from the exterior. If the ice dispenser is exposed to the sun or to heat, remove the film after the ice dispenser cools.
3) Remove the package of accessories. Check the contents according to "2. ACCESSORIES".
4. LOCATION
| ▲WARNING |
| This ice dispenser is not intended for outdoor use. |
| The ice dispenser should not be located next to ovens, grills or other high heat producing equipment. |
| This appliance is not suitable for installation in an area where a water jet could be used. |
| CAUTION |
| The location should provide a firm and level foundation for the ice dispenser. |
| NOTICE |
| Do not place anything on top of the ice dispenser to obstruct the ventilation louver. |
| IMPORTANT |
| Normal operating ambient temperature should be within 5°C to 40°C. Water connection is cold water only. Operation of the ice dispenser, for extended periods, outside of these normal temperature ranges may affect production capacity. |
| Allow the clearance specified below for proper air circulation and ease of maintenance and/or service should they be required. |

Top View

Side View
In some high humidity environments, condensation may form inside the machine and drip onto the floor. Do not install where the floor can be affected by water.
Avoid prolonged exposure of the appliance to direct sunlight.
5. INSTALLATION
| ▲CAUTION |
| Incorrect installation can cause harm to people, animals or other items, for which the manufacturer cannot be held responsible. |
| Keep the adjustable leg height within 0 to 15 mm to prevent reduction in leg strength or injury caused by a falling adjuster. |
- Place the ice dispenser on a firm level surface at counter top height.
- Turn the leg adjusters to level the unit in both the left-to-right and front-to-rear directions (tilt limit: within 1 cm).

6. ELECTRICAL CONNECTIONS
| ▲WARNING |
| THIS APPLIANCE MUST BE EARTHED This ice dispenser requires an earth that meets the national and local electrical code requirements. |
| To prevent possible severe electrical shock to individuals or extensive damage to the unit, install a proper earth wire to the ice dispenser. |
| Disconnect the main power supply before any maintenance, repairs or cleaning is undertaken. |
- This appliance requires a separate 220 - 240VAC, 13A supply. The electrical supply must be protected by a suitable circuit breaker.
- Usually an electrical permit and services of a licensed electrician are required.
For the U.K. and the Republic of Ireland only
- The wires in the mains lead are coloured in accordance with the following code:
Green & Yellow = Earth
Blue = Neutral
Brown = Live
As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the symbol 1 or coloured Green or Green-and-Yellow. The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red.
- Should the socket outlets in the installation site not be suitable for the plug supplied with your product, the plug must be removed (cut off if it is moulded on plug) and an appropriate plug fitted.
If the non-rewirable plug has been cut from the power supply cord, it must be disposed of. There should be no attempt to reuse it. Inserting such a plug into a socket elsewhere presents a serious risk of electrical shock.
- The non-rewirable plug must never be used without a fuse cover being fitted.
The correct replacement for the detachable fuse cover is identifiable from the manufacturer's reference number stamped on the plug.
Supply of replacement fuse covers can be obtained from Hoshizaki Parts/Service Centres.
Fuses should be rated at 13A and approved to BS 1362.
7. WATER SUPPLY AND DRAIN CONNECTIONS
WARNING
Connect to potable cold water supply only.
- The connections to the mains water supply must be made in accordance with the countries' current requirements of the Water Supply or Water Fittings Regulations.
- To avoid performance reduction or malfunction caused by scaling, the water supply should have a hardness of not more than 50mg / L and a silica content of not more than 30mg / L . Otherwise, installation of a proper water treatment device will be required.
- Water supply pressure should be minimum 0.05 MPa (0.5 bar) and maximum 0.78 MPa (8 bar). If the pressure exceeds 0.78 MPa (8 bar), use a proper pressure reducing valve. Do NOT throttle back the supply tap.
- A plumbing permit and services of a licensed plumber may be required in some areas.
- The ice dispenser drain is gravity flow, so ensure drain hose has an adequate pitch or fall.
- Drain lines should not be installed directly to the sewer system. A vertical air gap of a minimum of 5 cm should be between the end of the drain hoses from the ice dispenser and the floor drain.
- Be sure to use the new hose-sets supplied with the appliance. Do not reuse any old hose-sets.
1) Attach the angled end of flexible inlet hose (accessory) to the G3/4 fitting at the bottom of the ice dispenser as indicated, ensuring rubber sealing washer is correctly positioned. Hand tighten sufficiently to provide leak free joint.
2) Attach the other end of inlet hose to the water tap, noting washer is correctly positioned before hand tightening as above. It is a wise precaution to have a stop valve within easy reach.
3) Attach the grey flexible drain hose (accessory) to the fitting at the bottom of the drain pan. Use the hose clamp (accessory) to obtain a leak free joint.


II. OPERATING INSTRUCTIONS
| ▲CAUTION |
| Do not put your hands into the dispensing outlet. The icemaking mechanism may suddenly move, resulting in injury. |
| NOTICE |
| All parts are factory-adjusted. Improper adjustments may result in failure. |
| If the unit is turned off, wait for at least 3 minutes before restarting the ice dispenser to prevent damage to the compressor. |
| Periods of 5 to 6 hours without dispensing ice could result in wet ice or an ice bridge forming in the storage bin. Always turn off the ice making switch, and remove ice from the storage bin within 2 hours. Soggy and sticky ice should be removed continuously as produced. |
| This ice dispenser is programmed to suspend ice dispensing action when the push lever/dispense switch is continuously pressed for more than 2 minutes. Also, pressing and releasing the push lever/dispense switch repeatedly for extended periods may cause the protector to stop the ice dispenser. |
| AHYGIENE |
| This ice dispenser is designed to produce edible ice. To keep the ice dispenser hygienic, follow the instructions in "III. 1. CLEANING". |
IMPORTANT
To prevent ice and/or water from scattering or splashing:
[DCM-60/120KE-HC]
-
Use a container with more than a 7 cm opening.
-
Place the container about 1 cm below the dispensing outlet when pressing the push lever to dispense ice and/or water.
![Hoshizaki DCM120KEPHC - [DCM-60/120KE-HC] - 1](/content/2026/03/444794/images/13c467f32d03b2da20392d59b98832513b576effcb092952be61f3f5271547bd.jpg)
![Hoshizaki DCM120KEPHC - [DCM-60/120KE-HC] - 2](/content/2026/03/444794/images/5648c5d5f19f093455c94b8512a2332d008d5e4fa33a540d0346398ea51bdd49.jpg)
[DCM-60/120KE-P-HC]
- Use a container with more than a 7 cm opening and more than a 12 cm height.
- Place the container in the round centre of the grille when pressing the dispense switch to dispense ice and/or water.
![Hoshizaki DCM120KEPHC - [DCM-60/120KE-P-HC] - 1](/content/2026/03/444794/images/3aa1c32a2e8e13f477e4c6ca3b3279b7c754939ed22a80b0707bcc6441744f1e.jpg)
Min 7 cm
![Hoshizaki DCM120KEPHC - [DCM-60/120KE-P-HC] - 2](/content/2026/03/444794/images/bfba71863ef5689e7341dc4b509bfd14e06ed7b213e6d67aaf32c550b23931bc.jpg)
Place in round centre
Clean out the storage bin once a day, or stored ice may melt and refreeze, causing mechanical problems. For efficient use of ice, turn off the ice making switch before shutting down the ice dispenser. Ice remains available until the storage bin becomes empty, and water is always available.
Operation Panel
[1] Service Call Lamp (red)
[2] Lock Lamp (white)
[3] Ice Making Lamp (white)
[4] Water Switch
[5] Ice & Water Switch
[6] Ice Switch
[7] Dispense Switch

[DCM-60/120KE-HC]

[DCM-60/120KE-P-HC]
Control Panel
[1] Display
PORTION: Lights up when portion control is activated
BIN FULL: Lights up when storage bin is full
DRAIN: Lights up during drain cycle
Indicates error code "E" in case of error
[2] Drain Switch
[3] Lock Switch
[4] Portion Control Switch

1. START UP
1) Plug in the ice dispenser.
2) Open the water supply tap.
3) Move the operation switch, located on the right side of the ice dispenser, to the "ON" position. The display on the control panel shows the current operating status.
4) Move the ice making switch, located on the right side of the ice dispenser, to the "ON" position. The ice making lamp on the operation panel lights up, and the ice dispenser starts the automatic ice making process in 5 minutes.
5) Check the water supply and drain connections for water leaks.
6) After 10 minutes, push the ice switch on the operation panel.
7) Press the push lever/dispense switch, and check for proper ice dispensing action.
8) The ice dispenser stops the ice making process automatically in 1 hour or so when the storage bin is filled with ice, and restarts when ice is used.
Note: Soggy and sticky ice may be produced depending on water conditions.
2. DISPENSING ICE
1) Select your dispensing choice by pushing ice switch, ice & water switch, or water switch on the operation panel (factory adjusted to ice & water). The selected switch lights up.
2) Position a container, and dispense a desired amount of ice and/or water. [DCM-60/120KE-HC]
Ice and/or water keeps being dispensed while the push lever is pressed. [DCM-60/120KE-P-HC]
Ice and/or water keeps being dispensed while the dispense switch is held down, or a preset amount is dispensed when the dispense switch is pressed once (portion control).
3. FRONT COVER
The front cover is equipped with a safety device. When the front cover is removed, the ice switch, ice & water switch, and water switch flash and no dispensing action is available.
After accessing the control panel for adjustments, replace the front cover in its correct position.
Notch (both sides)

NOTICE
To prevent damage to the magnet provided inside, do not drop the front cover from a height.
1) To remove, hold the notches on both sides of the front cover, and pull it toward you.
2) To replace, hold both sides of the front cover, insert the hooks into the holes, and securely attach it to the magnet catch.
4. PORTION CONTROL
Pushing the portion control switch on the control panel activates the preset portion control for ice and/or water dispensing. The portion control is deactivated in the default setting.
The amount of ice dispensed in the portion control depends on water quality and storage bin level. The amount of water dispensed in the portion control depends on water pressure.
| Model Default Setting Adjustable Range | ||
| DCM-60KE-HC | Ice: 40g | Ice: 20 - 990g (in 10g steps) |
| DCM-120KE-HC | Water: Not adjustable | Water: Not adjustable |
| DCM-60KE-P-HC | Ice: 40g | Ice: 20 - 990g (in 10g steps) |
| DCM-120KE-P-HC | Water: 120mL | Water: 20 - 990mL (in 10mL steps) |

[a] Activating portion control
1) Remove the front cover.
2) Press the portion control switch on the control panel. The display illuminates "PORTION".
3) To deactivate the portion control, press the portion control switch again. The display goes off.
4) Replace the front cover in its correct position.
[b] Adjusting portion control
1) Remove the front cover.
2) Press and hold the portion control switch on the control panel for 3 seconds. The display shows the current portion control setting for ice dispensing.
3) Press the flashing ice (-) switch or water (+) switch on the operation panel to adjust the amount of ice. The value in the display decreases or increases by "1" every time the switch is pressed (e.g. "06" = 60g).
[DCM-60/120KE-HC]
4) Press the portion control switch on the control panel. The display illuminates "PORTION".
5) Replace the front cover in its correct position.
[DCM-60/120KE-P-HC]
4) Press the portion control switch on the control panel. The display goes off and illuminates the setting again when it is stored. Then, the display shows the current portion control setting for water dispensing.
5) Press the flashing ice (-) switch or water (+) switch on the operation panel to adjust the amount of water. The value in the display decreases or increases by "1" every time the switch is pressed (e.g. "15" = 150mL).
6) Press the portion control switch on the control panel. The display goes off and illuminates the setting again when it is stored. Then, the display illuminates "PORTION".
7) Replace the front cover in its correct position.
5. SWITCH LOCK FUNCTION
Pushing the lock switch on the control panel locks the ice switch, ice & water switch, and water switch operations. The switch lock function is deactivated in the default setting.
1) Remove the front cover.
2) Select your dispensing choice by pushing ice switch, ice & water switch, or water switch on the operation panel. The selected switch flashes. Press the lock switch on the control panel. The lock lamp on the operation panel lights up.
3) To deactivate the switch lock function, press the lock switch again. The lock lamp goes off.
4) Replace the front cover in its correct position.
6. SHUT DOWN
This ice dispenser must be shut down and drained every day at the end of service hours.
1) Move the ice making switch, located on the right side of the ice dispenser, to the "OFF" position.
[DCM-60/120KE-HC]
2) Check that the lock lamp on the operation panel is off. If it is on, press the lock switch on the control panel to deactivate the switch lock function.
3) Press the ice switch on the operation panel. The ice switch lights up.
4) Place a large container right under the dispensing outlet, and keep pressing the push lever until no more ice is dispensed.
5) Remove the front cover.
![Hoshizaki DCM120KEPHC - [DCM-60/120KE-HC] - 1](/content/2026/03/444794/images/e4bbd34f4e917a00e9f3999e39ae872c5e3fb96f7c1b4e664c6260b9cc172396.jpg)
[DCM-60/120KE-P-HC]
2) Press and hold the ice switch, ice & water switch, and water switch at the same time for 3 seconds. The dispense switch flashes, and the continuous dispensing becomes available.
Note: To deactivate the continuous dispensing, move the ice making switch to the "ON" position or remove the front cover.
3) Place a large container right under the dispensing outlet, and press the dispenser switch once. The ice dispenser keeps dispensing ice for 2 minutes.
Note: To stop dispensing ice within 2 minutes, press the dispense switch again.
4) Press the dispense switch again to check no more ice is dispensed.
5) Remove the front cover. The dispense switch stops flashing, and the continuous dispensing is deactivated.
![Hoshizaki DCM120KEPHC - [DCM-60/120KE-P-HC] - 1](/content/2026/03/444794/images/214bea6edc7bec46ac7617af7dc71f0c73cd4658b60ad2e5324da868ab1dfcef.jpg)
[All models]
6) Press the drain switch on the control panel. The display illuminates "DRAIN" during the drain cycle of about 30 seconds.
7) After about 30 seconds, check that the display is off.
8) Replace the front cover in its correct position.
9) Move the operation switch, located on the right side of the ice dispenser, to the "OFF" position.
10) Unplug the ice dispenser.
11) Close the water supply tap.
NOTICE
When restarting the ice dispenser, make sure that more than 3 hours have passed since the ice making switch was moved to the "OFF" position, then follow the instructions in "1. START UP".
7. PREPARING THE ICE DISPENSER FOR LONG STORAGE
NOTICE
This ice dispenser will not work at subfreezing temperatures. To prevent damage to the water supply line, drain the ice dispenser when air temperature is below zero.
HYGIENE
When shutting down the ice dispenser for two or more days, drain the ice dispenser to prevent contamination in the water circuit.
1) Follow the instructions in "6. SHUT DOWN".
2) Remove the inlet hose from the water supply tap, and drain the hose.
3) Ask for draining of the ice dispenser by professional qualified personnel.
III. MAINTENANCE
1. CLEANING
WARNING
Before carrying out any cleaning or maintenance operations, unplug the ice dispenser from the electrical supply network.
This appliance must not be cleaned by use of a water jet.
CAUTION
When using a neutral cleaner or sodium hypochlorite, thoroughly read and understand the instructions provided to prevent potential health problems.
NOTICE
Ask a trained service person to clean and sanitise the ice dispenser water system at least twice a year and to check and clean the condenser at least once a year.
To prevent possible damage, do not clean the plastic parts with water above 40^ or in a dishwasher.
[a] Exterior
Wipe the exterior at least once per week with a clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off grease or dirt.
[b] Front Panel, Spout, Push Lever, Ice Dispensing Outlet Cleaning/Sanitisation (Daily)
1) Remove the front cover by holding the notches on both sides and pulling it toward you. See "II. 3. FRONT COVER".
2) Loosen the band to disconnect the water pipe (A).
3) Hold the hooks on both sides of the spout, and pull it toward you.
4) Either mix 1 litre of water with 4ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitiser as directed.
5) Soak a clean cloth with the solution, and wipe the front cover.
6) Soak the spout in the solution for more than 3 minutes. Use the accessory brush to clean the water pipe (B). Rinse thoroughly, and shake to remove surplus liquid.
Note: Using a cloth to dry may re-contaminate.
7) Soak a clean cloth with the solution, and wipe the parts around the ice dispensing outlet and the push lever.
8) Replace the spout by holding the hooks on both sides and inserting them into the holes.
9) Use the band to reconnect the water pipe (A) to the spout.
10) Replace the front cover by holding both sides, inserting the hooks into the holes, and securely attaching it to the magnet catch. See "II. 3. FRONT COVER".
11) The remaining solution can be used to sanitise utensils.
Note: Do not wipe dry or rinse after sanitising, but allow to air dry.
[c]Grille,Drain Pan Cleaning/Sanitisation (Daily)
1) Either mix 1 litre of water with 4ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitiser as directed.
2) Lift the grille off the drain pan.
3) Soak the grille in the solution for more than 3 minutes. Rinse thoroughly, and shake to remove surplus liquid.
Note: Using a cloth to dry may re-contaminate.
4) Use the accessory brush to clean the three drain holes in the drain pan.
5) Place the grille in its correct position and direction.
![Hoshizaki DCM120KEPHC - [c]Grille,Drain Pan Cleaning/Sanitisation (Daily) - 1](/content/2026/03/444794/images/798c964c4268fbae9190d901a4802551b9227bb0475a321234b86a6cbd2e5c1b.jpg)
![Hoshizaki DCM120KEPHC - [c]Grille,Drain Pan Cleaning/Sanitisation (Daily) - 2](/content/2026/03/444794/images/446d7bd58e92627364eee00000b0ab0c81dcd7d34f17e29be36f713cdaa9e481.jpg)
![Hoshizaki DCM120KEPHC - [c]Grille,Drain Pan Cleaning/Sanitisation (Daily) - 3](/content/2026/03/444794/images/a035e9af34c5feec9d6dda6c5c60512ace4057bef205a9b4af2677dbc8c97087.jpg)
![Hoshizaki DCM120KEPHC - [c]Grille,Drain Pan Cleaning/Sanitisation (Daily) - 4](/content/2026/03/444794/images/1e269ea6806b504ca6a860a667c851be470e397e2e9d16e775f3a48bd38313d5.jpg)
![Hoshizaki DCM120KEPHC - [c]Grille,Drain Pan Cleaning/Sanitisation (Daily) - 5](/content/2026/03/444794/images/2276d871fd80caca9b797d5a53baa3988ab4d7dc7904476153538762e83db7d6.jpg)
![Hoshizaki DCM120KEPHC - [c]Grille,Drain Pan Cleaning/Sanitisation (Daily) - 6](/content/2026/03/444794/images/3f8ea7aa24b7f79dc46e5046618122f2ed178492203b6ef9b447e97500bf76ca.jpg)
![Hoshizaki DCM120KEPHC - [c]Grille,Drain Pan Cleaning/Sanitisation (Daily) - 7](/content/2026/03/444794/images/f6021017d725740369e06772639c1c6d2ef5b1262145926230bec92ab7a1d45f.jpg)
[d] Air Filter
CAUTION
To prevent injury, be careful not to touch the condenser fins when removing the air filter.
Plastic mesh air filters remove dirt or dust from the air, and keep the condenser from getting clogged. If the filters get clogged, the ice dispenser's performance will be reduced. Remove and clean the air filter(s) at least twice per month:
1) Pull out the air filter from the bottom of the drain pan.
2) Clean the air filter by using a vacuum cleaner. When severely clogged, use warm water and a neutral cleaner to wash the air filter.
3) Rinse and dry the air filter thoroughly.

NOTICE
After cleaning, be sure to place the air filter back in position with the handle facing down.
2.INSPECTION AND MAINTENANCE
NOTICE
To achieve optimum ice dispenser performance, the following parts need periodic inspection and maintenance:
Extruding head (upper bearing)
Housing (lower bearing)
Mechanical seal
[a] Inspection
These parts should be inspected after two years from installation or 10,000 hours of operation, whichever comes first, and once a year afterwards. Replacement of these parts is required if wear exceeds factory recommendations.
Their service life, however, depends on water quality and environment. More frequent inspection and maintenance are recommended in bad or severe water conditions.
Consult with your local Hoshizaki service agent about inspection and maintenance service.
[b] Replacement
The extruding head (upper bearing) and mechanical seal must be replaced after four years from installation or 20,000 hours of operation, whichever comes first, to prevent the risk of serious accidents or failures. Contact your local Hoshizaki service agent for replacement.
When the total operating time reaches 20,000 hours, the service call lamp on the operation panel lights up and the display on the control panel flashes "PC". Then, after 500 hours, the unit shuts down to ensure safety and the service call lamp starts flashing. Contact your local Hoshizaki service agent for replacement as soon as the service call lamp lights up.
Once the unit shuts down after 500 hours and the service call lamp starts flashing, the operation can be resumed by turning off the operation switch and turning it back on. But the unit shuts down again after 500 hours. To resume the operation, contact your local Hoshizaki service agent for the required replacement.
Replacement of the housing (lower bearing) may be required depending on water quality and wear condition.
3. BEFORE CALLING FOR SERVICE
WARNING
Do not damage the refrigerant circuit.
[a] Error Code Indication
If the error code "E" is indicated on the display, before calling for service, check the following.
| Code | Remedy |
| E0 | Possibility of water leaks. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E1 | Low ice production. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E2 | Water supply circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E3 | Gear motor failure. Turn OFF operation switch, and turn it ON again after 10 minutes. If error code appears again, call for service. |
| E4 | Abnormal high side pressure. Clean air filter. Check that ice dispenser is properly installed. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| E5 | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| Eb | Electric circuit failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| Ed | Operation board communication error. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EE | Gear motor failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EF | Supply voltage is too low. Check that voltage is in required range and ice dispenser is not sharing a single receptacle with other appliances. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EL | Bin control switch failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EP | Model setting number error. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
| EU | Controller board failure. Turn OFF operation switch, and turn it ON again. If error code appears again, call for service. |
[b] No Error Code Indication
If the ice dispenser does not work properly or does not work at all with the ice making lamp on the operation panel flashing and no error code is indicated on the display, before calling for service, check that:
- The power is supplied to the unit.
- The water is turned on.
- The air filter is clean.
For further assistance or advice, contact your local Hoshizaki service agent.
4. DISPOSAL
Comply with local regulations regarding disposal of this appliance and its refrigerant gas.
Correct disposal of this product:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

5. WARRANTY
Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free of defects in material and/or workmanship for the duration of the "warranty period". The warranty shall be effective for two years from the date of installation. Hoshizaki's liability under the terms of the warranty are limited and shall exclude routine servicing, cleaning, essential maintenance and/or repairs occasioned by misuse and installations not in accordance with Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki dealer or service agency using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency, please contact your dealer/supplier, or the nearest Hoshizaki Service office:
Hoshizaki UK -UK, Ireland
TEL: +44 845 456 0585
FAX: +44 132 283 8331
uksales@hoshizaki.uk
Hoshizaki Middle East - Middle East
TEL: +971 48 876 612
FAX: +971 48 876 613
sales@hoshizaki.ae
Hoshizaki Deutschland - Germany, Switzerland, Austria, Poland, Czech Republic, Slovakia
TEL: +49 5121 697370
FAX: +49 5121 6973719
Hoshizaki Benelux - Netherlands, Belgium, Luxembourg
TEL: +31 85 018 83 70
info@hoshizaki.nl
Hoshizaki France - France
TEL: +33 148 63 93 80
FAX: +33 1 48 63 93 88
info@hoshizaki.fr
Hoshizaki Italia - Italy
TEL: +39 344 0616467
TEL: +39 348 3022156
info@hoshizaki.it
Hoshizaki Iberia - Spain, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es
Hoshizaki Europe B.V. - all other countries within Europe and
Africa
TEL: +31 20 6918499
FAX: +31 20 6918768
sales@hoshizaki.nl
SPECIFICATIONS
| Model DCM-60KE-HC DCM-60KE-P-HC | ||
| Type Air-cooled, cubelet ice, push lever type Air-cooled, cubelet ice, dispense switch type | ||
| Power Supply 1 phase 220-240 | 50Hz 1 phase 220-240 50Hz | |
| Electric Consumption 280W (ambient 32°C, water 21°C) 280W (ambient 32°C, water 21°C) | ||
| Ice Production per 24h 60kg (ambient 10°C, water 10°C) 60kg (ambient 10°C, water 10°C) | ||
| Dimensions 350mm(W) x 585mm(D) x 695(-710)mm(H) 350mm(W) x 585mm(D) x 695(-710)mm(H) | ||
| Refrigerant R290, 85g R290, 85g | ||
| Insulation Foam Blowing Agent | HFC-free | HFC-free |
| Weight | Net: 45kg (Gross: 54kg) | Net: 45kg (Gross: 54kg) |
| Ambient Temp | 5 - 40°C | 5 - 40°C |
| Water Supply Temp | 5 - 35°C | 5 - 35°C |
| Water Supply Pressure | 0.05 - 0.78 MPa (0.5 - 8 bar) | 0.05 - 0.78 MPa (0.5 - 8 bar) |
| Voltage Range | Rated voltage ± 6% | Rated voltage ± 6% |
| Model DCM-120KE-HC | DCM-120KE-P-HC | |
| Type Air-cooled, cubelet ice, push lever type Air-cooled, cubelet ice, dispense switch type | ||
| Power Supply 1 phase 220-240 | 50Hz 1 phase 220-240 50Hz | |
| Electric Consumption 400W (ambient 32°C, water 21°C) 400W (ambient 32°C, water 21°C) | ||
| Ice Production per 24h 125kg (ambient 10°C, water 10°C) 125kg (ambient 10°C, water 10°C) | ||
| Dimensions 350mm(W) x 585mm(D) x 815(-830)mm(H) 350mm(W) x 585mm(D) x 815(-830)mm(H) | ||
| Refrigerant R290, 95g R290, 95g | ||
| Insulation Foam Blowing Agent | HFC-free | HFC-free |
| Weight | Net: 55kg (Gross: 64kg) | Net: 55kg (Gross: 64kg) |
| Ambient Temp | 5 - 40°C | 5 - 40°C |
| Water Supply Temp | 5 - 35°C | 5 - 35°C |
| Water Supply Pressure | 0.05 - 0.78 MPa (0.5 - 8 bar) | 0.05 - 0.78 MPa (0.5 - 8 bar) |
| Voltage Range | Rated voltage ± 6% | Rated voltage ± 6% |
Note: The above specifications are for the representative models.
INFORMATIONS DE SECURITE IMPORTANTES
Marron = Sous tension
m = 311
7
( 2)
Bec
verseur


Hoshizaki France - France
TEL: +33 148 63 93 80
FAX: +33 148 63 93 88
info@hoshizaki.fr
Hoshizaki Iberia - Espagne, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es

Min. 7 cm
[DCM-60/120KE-P-HC]
| ▲ATENCIón | |
| No ponga las manos en la salute de dispensación. El mecanismo de fabricación de hieloSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEO SEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOseoSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEQEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOEO SEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOEO | |

[DCM-60/120KE-HC]
[DCM-60/120KE-P-HC]
EasyManual