SportPlus SPT305 - Trampoline

SPT305 - Trampoline SportPlus - Free user manual and instructions

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Product Type Trampoline with Safety Net
Brand SportPlus
Model SPT305
External Dimensions (L x W x H) 333 x 333 x 250 cm
Jumping Mat Diameter 305 cm
Maximum User Weight 120 kg
Number of Springs 56
Materials Steel (frame), polypropylene (mat), foam (padding), polyethylene (net)
Usage Outdoor, domestic use, one user at a time
Recommended Age From 6 years
Supervision Required Yes, by an adult
Warranty 2 years
Spare Parts Available Yes, via customer service (service@sportplus.org)
Cleaning Soft damp cloth, mild soap (alcohol-free)
Winter Storage Disassemble or store the mat and net indoors

Frequently Asked Questions - SPT305 SportPlus

How to install the SportPlus SPT305 trampoline?
Installation must be carried out by an adult following the assembly instructions. Use the provided tools (hex key, screwdriver). Start by assembling the legs and frame, then install the springs using thick gloves. Place the protective padding and attach the safety net. Make sure all screws are tightened after assembly.
What is the maximum allowed weight on the trampoline?
The maximum user weight is 120 kg for the SPT305 model. Never exceed this limit to avoid any risk of injury or damage.
Can I use the trampoline indoors?
No, the trampoline is designed for outdoor use only. It requires a clear space of at least 2.5 meters around and 9.5 meters above. Install it on a flat, non-slip, and solid surface, never on concrete or asphalt.
Is the trampoline suitable for children under 6?
No, the trampoline is not suitable for children under 6 years old. Children must be supervised by an adult at all times. The risk of serious injury, especially to the head and neck, is high.
How to maintain the mat and safety net?
Regularly check the condition of the mat, net, and springs. Immediately replace any worn or damaged parts. The safety net must be replaced no later than after two years of use due to UV exposure. Clean with a soft damp cloth and mild soap, without alcohol.
What to do in case of strong wind?
In case of storm or strong wind, secure the trampoline against lift-off with at least 3 anchors (steel stakes) or weights (sand or water bags). Remove the net and mat if possible. Never transport the assembled trampoline in strong wind.
What are the risks of injury?
The main risks are falls, collisions, and poor landings that can lead to serious injuries, including paraplegia or cervical spine injuries. Do not do somersaults, do not jump with others, and always land in the center of the mat.
How to clean the trampoline?
Use a soft slightly damp cloth with a mild soap (alcohol-free). Do not use harsh or abrasive cleaners. Dry the mat well before use. For the protective padding, a specific cushion cleaner is recommended.
Where can I buy spare parts?
Contact SportPlus customer service by email at service@sportplus.org or by phone at +33 176 361 493 (Monday to Friday, 9am-6pm). Have your model number (SPT305) and receipt ready.
What is the warranty period of the trampoline?
The warranty is 2 years from the date of purchase. It covers manufacturing defects, provided that use and assembly comply with the instructions. Normal wear and tear, accidental damage, or commercial use are not covered.

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Download the instructions for your Trampoline in PDF format for free! Find your manual SPT305 - SportPlus and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SPT305 by SportPlus.

USER MANUAL SPT305 SportPlus

PRODUKTINFORMATIONEN

Congratulations for choosing a SportPlus product. We have every expectation that you will be fully satisfied with your new purchase.

To guarantee optimal function of this product, please adhere to the following instructions:

Before using this product for the first time, please read the manual carefully!
- The product has been designed with safety features. Nevertheless, please read the safety instructions carefully and use the equipment only as described in the manual to avoid hazards and personal injury.
- Please retain this manual for future reference.
Should you pass on this product, ensure to include the corresponding instruction manual.

CONTENTS

  1. TECHNICAL DATA 37
  2. SAFETY INSTRUCTIONS 37
  3. PART LIST 44
  4. ASSEMBLY INSTRUCTIONS 46
  5. INSTRUCTIONS FOR TRAINING AND USE 64
  6. MAINTENANCE & CLEANING 66
  7. DISPOSAL INSTRUCTIONS 67
  8. SERVICE AND REPLACEMENT PARTS 68
  9. WARRANTY 69

1. TECHNICAL DATA

PRODUCT INFORMATION

Description: 244/305/366 cm Trampoline with safety net

Art. No.: SP-T-244/305/366

Max. user weight: 50/120/150 kg

Dimensions (L x W x H) SP-T-244: approx. 275 x 275 x 227 cm

Dimensions (L x W x H) SP-T-305: approx. 333 x 333 x 250 cm

Dimensions (L x W x H) SP-T-366: approx. 368 x 368 x 272 cm

2. SAFETY INSTRUCTIONS

2.1 Intended use

  • This product is intended for private use and is not suitable for commercial purposes.
  • The maximum permissible weight for this product is
Art. no. Weight
SP-T-244 50 kg
SP-T-305120 kg
SP-T-366 150 kg
  • Only use outdoors.
    Supervision by an adult is required.

2.2 Danger for children

  • Warning! Trampolines with a height in excess of 51~cm are not suitable for children under the age of 6.
  • Children cannot recognize the hazards that this product may pose. The product is not a toy. Store the product at a location out of the reach of children and pets.
  • If you allow a child to use the product, do not leave it unattended during use. Make all necessary adjustments to the product yourself and supervise the child during exercise.
  • Keep packaging materials out of the reach of children. They pose a suffocation hazard!

2. SAFETY INSTRUCTIONS

2.3 CAUTION - risk of injury

  • Do not use the product if it is damaged or defective. In this case, contact a professional workshop or our service center.
  • Always verify that the product is in impeccable condition before use. Defective components must be replaced immediately as failure to do so may impair the functioning and safety of the unit.
  • Make sure that no more than 1 person uses the product at a time.
  • Always use the product on a flat, skid-proof and solid surface. Never use it in the vicinity of water and observe a safety clearance of at least 2.5m on each side of the product.

Caution:

Always close the net opening before use.

Do not use when the jumping mat is wet.

Use the product with empty pockets and hands only.

Do not jump off the jumping mat.

Do not use the product for extended periods without pause (take regular breaks).

2.4 CAUTION - Product damage

  • Do not alter the product in any way and use only original replacement parts. Have all repairs carried out in a professional workshop or from similarly qualified persons - improper repairs can lead to serious risks for the user. Use the product for the intended purposes as described in the operating instructions only.
  • Shield the product from moisture, high temperatures and direct sunlight. Disassemble the product for periods of prolonged disuse as environmental conditions like wind, weather and direct sunlight can cause especially plastic parts to age prematurely.

2.5 Information on assembly

  • Caution. The trampoline must be assembled by an adult person according to the assembly instructions and checked before first use.
  • Before beginning assembly of the product, read all assembly steps carefully and review the diagram.
  • Remove all packaging material. Lay out all the individual parts on a free space. This will give you a good overview and simplify assembly.
  • Check the components against the components list to make sure all are present. Do not dispose of all packaging materials until assembly is completed.
  • Please note that there is always a risk of injury when using tools to carry out manual tasks. Therefore, please exercise caution when assembling this product.
  • Inspect the product regularly.

2. SAFETY INSTRUCTIONS

  • Make sure your work environment is hazard-free. For example, do not leave any tools lying around. Place the packaging materials somewhere where they will not pose any hazards during assembly. Packaging foil or plastic bags pose a suffocation hazard for children!
  • After having assembled the product based on the operating instructions, make sure all screws, bolts and nuts have been installed and tightened properly and all frames are connected correctly.
  • Overhead free space of at least 9.5m is required. Observe a minimum safety clearance of 2m to other structures or obstructions such as fences, garages buildings, branches, clotheslines or electric power lines.
  • Install the trampoline on a flat, horizontal and solid floor before use.
  • The trampoline is not intended for installation as an in-ground trampoline.
  • The trampoline must be used in a well-lighted area always.
  • Nothing may be underneath the trampoline. The trampoline may not be assembled on concrete, asphalt or other hard surfaces.
  • Do not install near other free-time equipment or structures.
  • Wear protective gloves to protect your hands during assembly or disassembly.

2.6 Other tips

This product may be used by one person at a time and for training purposes only.
- Before first-time use and later on periodically check that all screws, bolts and connections are securely fastened.
- Remove all sharp objects from the vicinity of the device before starting to exercise.
- When installing the product, leave sufficient space (at least 2.5m at each side) around the device. The trampoline may not be set up in indoor spaces - use outdoors only in calm, dry weather!
- 2 additional persons are required to move the trampoline. Slowly and evenly lift the trampoline at 3 points, hold it horizontal to the ground and make sure that no connections loosen or detach.
- Caution. Do not eat while jumping on the trampoline.
- Never exercise immediately after eating!
- In order to get off the trampoline, first stop jumping and then slowly walk off the device! Do not directly jump from the trampoline to the ground!
- During assembly, take care not to pinch any body parts, especially fingers and toes!

2. SAFETY INSTRUCTIONS

WARNING

SportPlus SPT305 - WARNING - 1

Do not land on your head or neck. There is a risk or paralysis and in some cases death even when you land on the jumping mat.

Do not attempt any somersaults (flips) to prevent the risk of landing on your or head or neck.

SportPlus SPT305 - WARNING - 2

Only one person may use the trampoline at a time. The trampoline is not suitable for children under 6 years of age. If more than one person is jumping on the trampoline at one time, there is an increased risk of losing control, collision or falling. This can result in injuries of the head, neck, back and legs.

SportPlus SPT305 - WARNING - 3

SportPlus SPT305 - WARNING - 4

SportPlus SPT305 - WARNING - 5

SportPlus SPT305 - WARNING - 6

SportPlus SPT305 - WARNING - 7

SportPlus SPT305 - WARNING - 8

SportPlus SPT305 - WARNING - 9

SportPlus SPT305 - WARNING - 10

SportPlus SPT305 - WARNING - 11

SportPlus SPT305 - WARNING - 12

SportPlus SPT305 - WARNING - 13

SportPlus SPT305 - WARNING - 14

SportPlus SPT305 - WARNING - 15

SportPlus SPT305 - WARNING - 16

SportPlus SPT305 - WARNING - 17

  • No person should use the trampoline without supervision, regardless of age or experience.
  • The safety instructions for the trampoline must be followed. Use of the trampoline poses a risk of severe injury including permanent damage, paraplegia and death.

2. SAFETY INSTRUCTIONS

  • Even landings on the jumping mat can result in injury, especially injuries of the back, neck or head. Somersaults and flips are discouraged. Only one user may be on the trampoline at a time even if some illustrations may show several children on the trampoline.

  • Neither Latupo nor our manufacturers and distributors are responsible or liable in any form for direct, indirect or special consequential damages that occur in combination with the use of this product.

  • Report any recognizable manufacturing defects immediately to the retailer or manufacturer/importer and cease use of the product immediately. The purchaser/user of the trampoline must inspect the device regularly for signs of wear or damage.

  • Do not wear any clothing with hooks or parts that may become hooked or entangled in the jumping mat when jumping on the trampoline.

  • High wind conditions: In the event of a storm or high winds, the trampoline must be secured against being blown away. At least 3 anchors (e.g. steel anchor in the soil) or weights (such as sand or water bags) are required. Remove wind-catching parts such as the net and jumping mat.

  • Avoid transporting the assembled trampoline as the springs may become deformed under the strain. If it is necessary to transport the assembled trampoline, observe the following:

1) At least 3 persons should stand evenly around the trampoline to lift the frame.

2) The trampoline must be transported horizontally to the ground.

  • Trampolines are rebounding devices that can propel the user to unaccustomed heights in a variety of body movements. Make sure that the hook and loop fasteners are properly closed while using the trampoline. Landing on the frame or springs or poor landings on the trampoline mat may result in injury. Carefully read the instructions before using the trampoline or allowing any other persons to use it.

  • All persons who use the trampoline must be made familiar with the manufacturer's recommendations for the proper assembly, use and care of the trampoline. This handbook contains the assembly instructions, selected safety precautions as well as recommendations for product cleaning and maintenance that are intended to ensure your safety and enjoyment when using the trampoline.

  • It is the responsibility of the owner or supervising adult to ensure all users of the trampoline are sufficiently familiar with all warnings and safety instructions.

2. SAFETY INSTRUCTIONS

  • Always keep the trampoline clean and dry. Do not use the trampoline if it is wet or moist.

  • Users should wear socks or gymnastic shoes. Street shoes and other sport shoes may not be worn.

  • Make sure that the hook and loop fasteners are properly closed while using the trampoline.

  • The frame cover is not elastic. Do not jump on the frame cover as doing so may tear the seams.

  • Pregnant women as well as persons with spine and ankle injuries or organ damage should not jump on the trampoline.

  • In some countries, the trampoline may be damaged during the winter months by heavy snow loads and low temperatures. We recommend to remove snow from the trampoline and to store the jumping mat and safety net indoors.

  • If you disassemble the trampoline for the winter months, the self-locking nuts must be replaced when you reassemble the product. Each self-locking nut must be replaced.

2.7 Information for spotters

  • Enforce all safety rules and become familiar with the information contained in the user handbook.

  • All trampoline users require a spotter, regardless of the user's age and ability.

  • The trampoline is not suitable for children under 6 years of age.

  • The jumping mat must be clean and dry at all times during use. A worn or damaged jumping mat should be replaced immediately.

  • Remove any objects that might impede the user.

  • Secure the trampoline against unauthorized and unsupervised use.

2.8 Information for the jumper

  • Do not use the trampoline if you are under the influence or alcohol, drugs or medication.

  • Learn the basic jumping posture before attempting advanced jumps.

  • Bring your rebound to a full stop by bending your knees as soon as your feet come into contact with the trampoline mat.

  • Learn this technique with the other jumping techniques. The ability to cushion rebounds should be applied if you lose your balance or when training basic jumps. When you can land on the exact spot you jumped from, you have learned how to control your jumping.

2. SAFETY INSTRUCTIONS

  • Take turns jumping on the trampoline and make sure each user has a spotter.
  • Climb onto and off of the trampoline. Do not jump onto or off of the trampoline. Do not use the trampoline as a springboard to other objects.
  • For more information or training instructions, contact a trained trampoline instructor
  • Learn the basic jumping posture before attempting advanced jumps.
  • If you lose your balance, bend your knees when you land. In this way, you can regain your balance.
    Always jump in the middle of the mat.
  • Remove any glass, jewelry and watches and empty your pockets.
  • Do not jump if you are injured or show signs of injury (sprains).
  • Never jump under the influence or alcohol or while smoking.
  • Do not place any objects on the trampoline.
  • Do not jump from other objects onto the trampoline.
  • It is prohibited to have chewing gum, sweets, etc. in your mouth while jumping on the trampoline.

3. PART LIST

No.Illustration DescriptionQuantity
SP-T-244SP-T-305 SPT-366
1Jumping mat 111
2Spring cover 11
3Connector 6812
4Frame tube 6812
5Leg base 346
6Leg6812
7Bolt346
9Small spring washer6812
10Large spring washer6812
12Washer6812
13Screw6812
14Ring spanner111
15Screwdriver111
16Spring tool111
17Spring425672
18Plastic cover 346

3. PART LIST

No.Illustration DescriptionQuantity
SP-T-244SP-T-305SP-T-366
AUpper frame tube with foam3 4 6
BBottom frame tube with foam3 4 6
CCable 6 12 12
DPlastic cover 3 4 6
ECover cap 3 4 6
FSelf-tapping screw6 8 12
GKnob3 4 6
HString 5 6 7
ISafety net 1 1 1
JSmall spring washer3 4 6

4. ASSEMBLY INSTRUCTIONS

STEP1

Lay out the parts (3, 4, 5, 6) before you on the ground.

SP-T-2443 6 5
SP-T-3054 6 5
SP-T-3665 4 6 5

4. ASSEMBLY INSTRUCTIONS

STEP2

SportPlus SPT305 - STEP2 - 1
ENGLISH

Repeat this step until all the legs (6) and leg bases (5) are assembled.

SP-T-244: 6 x legs / 3 x leg base

SP-T-305: 8 x legs / 4 x leg base

SP-T-366: 12 x legs / 6 x leg base

NOTE: IT IS NOT RECOMMENDED TO FULLLY TIGHTEN THE SCREWS UNTIL AFTER ATTACHING ALL THE SPRINGS (STEP 9).

4. ASSEMBLY INSTRUCTIONS

STEP3

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 2

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 3

Repeat this step until all the remaining frame parts (4) and connectors (3) are assembled.

SP-T-244: 6 frame parts / 6 connectors

SP-T-305: 8 frame parts / 8 connectors

SP-T-366: 12 frame parts / 12 connectors

4. ASSEMBLY INSTRUCTIONS

STEP4

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1

Repeat this step until all frame parts and legs are assembled.

SP-T-244: 3 × legs / 6 x frame parts

SP-T-305: 4 x legs / 8 x frame parts

SP-T-366: 6 x legs / 12 x frame parts

NOTE: MAKE SURE THAT THE FRAME PARTS (4) ARE FULLY INSERTED INTO THE CONNECTORS (3).

4. ASSEMBLY INSTRUCTIONS

STEP5

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1

4. ASSEMBLY INSTRUCTIONS

STEP6

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 2

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 3

NOTE: MAKE SURE THAT THE FRAME PARTS (4) ARE FULLY INSERTED INTO THE CONNECTORS (3).

4. ASSEMBLY INSTRUCTIONS

Overview of assembled frame

SP-T-244

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1

SP-T-305

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 2

SP-T-366

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 3

4. ASSEMBLY INSTRUCTIONS

STEP7

The number of triangular rings sewn onto the mat corresponds to the number of holes in the frame. If you notice that you have miscounted either a triangular ring or a hole, remove and reinstall the springs as necessary while maintaining an even distribution of tension. Count carefully in the following steps. Incorrectly attaching a spring may damage the jumping mat.

SportPlus SPT305 - STEP7 - 1

WARNING:

Use heavy gloves to protect your hands from pinching. Also wear protective glasses to prevent eye injuries.

SportPlus SPT305 - WARNING: - 1
Note: Begin attaching the springs on one connector.

4. ASSEMBLY INSTRUCTIONS

STEP8

Make sure to observe the correct order when attaching the springs. Incorrectly attaching a spring may damage the jumping mat.

SportPlus SPT305 - STEP8 - 1

4. ASSEMBLY INSTRUCTIONS

STEP9

Continue attaching the springs as described until all the springs are attached.

SportPlus SPT305 - STEP9 - 1
Note: After attaching the springs, tighten all the screws.

4. ASSEMBLY INSTRUCTIONS

STEP 10

Lay the spring cover (2) on the jumping mat (1). Observe the position of the openings in the cover. Tie the spring cover to the frame.

SportPlus SPT305 - STEP 10 - 1

SportPlus SPT305 - STEP 10 - 2

SportPlus SPT305 - STEP 10 - 3

4. ASSEMBLY INSTRUCTIONS

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1
STEP11

4. ASSEMBLY INSTRUCTIONS

STEP 12

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 2

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 3

4. ASSEMBLY INSTRUCTIONS

SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 1
STEP13

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SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 3

4. ASSEMBLY INSTRUCTIONS

STEP 14

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SportPlus SPT305 - ASSEMBLY INSTRUCTIONS - 4

4. ASSEMBLY INSTRUCTIONS

STEP15

Fasten the safety net to the jumping mat by threading the string (H) through the openings in the safety net and the jumping mat.

SportPlus SPT305 - STEP15 - 1

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SportPlus SPT305 - STEP15 - 5

SportPlus SPT305 - STEP15 - 6
SP-T-244SP-T-305SP-T-366

4. ASSEMBLY INSTRUCTIONS

LOWERING THE SAFETY NET

SportPlus SPT305 - LOWERING THE SAFETY NET - 1

SportPlus SPT305 - LOWERING THE SAFETY NET - 2

4. ASSEMBLY INSTRUCTIONS

LOWERING THE SAFETY NET

SportPlus SPT305 - LOWERING THE SAFETY NET - 1

5. INSTRUCTIONS FOR TRAINING AND USE

TRAINING ON THE TRAMPOLINE:

Caution: Before use, may sure the spring cover is correctly positioned to cover all the springs.

Set up the trampoline on as even a surface as possible following all the safety instructions (included in this handbook).

Before you really "cut loose" (e.g. with our suggested trampoline exercise included later in the handbook), we recommend a few basic warm-up exercises on the trampoline in addition to some initial stretching.

The following page contains a few suitable warm-up exercises and stretches. We recommend the following warm-up exercises before training and after training as cooldown exercises to help fend off muscle soreness and improve circulation.

One more helpful tip: Do not overdo it! Don't attempt any of the somersaults, flips or other difficult tricks on your trampoline you may have seen on various media! The risk of suffering permanent injury is simply too high. If our suggested exercises are not exciting enough for you, please contact a local club or sports group in your region for professional, supervised instructions for how to perform difficult tricks on your trampoline. Our suggested exercises are sufficient for the amateur athlete interested in improving fitness and health. Your jump should always start and end in the middle of the jumping mat.

Now, have fun!

5. INSTRUCTIONS FOR TRAINING AND USE

Basic trampoline warm-up and cool-down exercises: We recommend repeating each exercise 10 times in succession.

1. Contact bounce Stand on the jumping mat with your legs at shoulder width, your knees slightly bent. Place your hands on your hips. Begin with small jumps so your feet barely leave the jumping mat. This exercise is excellent for beginners to become acquainted with your new sports device.
2. Foot tap Stand on the jumping mat as described under Contact bounce. Now shift your weight from side to side while briefly lifting your free foot from the jumping mat and tapping to the side. Then return to the basic position and shift your weight to the other side, lift foot and tap, etc.
3. Hamstring curls While doing “Contact bounces”, shift your weight to one side. Only one foot is in contact with the trampoline while you slightly bend the other leg back at the knee. Then switch to the other side, etc.
4. Side to side For this exercise, stand on the jumping mat with both feet together as depicted and then jump from side to side with both feet together.

6. MAINTENANCE & CLEANING

6.1 MAINTENANCE

Regularly check the product for wear or damage and have any problems fixed immediately. The jumping mat, safety net, frame cover, fastenings and springs are subject to wear and must be checked regularly, at least once a season, and replaced if necessary. The safety net in particular is subject to increased wear due to environmental conditions (UV radiation) and should be replaced within two years.

Maintenance instructions

The trampoline requires regular maintenance.
- Irregular maintenance can lead to safety hazards for the user.
- Make sure that all nuts and screws are firmly tightened and tighten if necessary.
- Make sure that all spring-loaded connections (locking bolts) are undamaged and cannot slip during use.
- All covers for screws and sharp edges must be checked and replaced if necessary.

6.2 CLEANING

Do not use any aggressive cleaning agents for cleaning. Remove staining and dust with a soft, slightly damp cloth. Do not use any alcoholic cleaners for cleaning the covers. We recommend cleaning the covers using a mild cleaning agent, in order to protect the covers from oil stains and dirt, which – in the long run – could cause cracks or permanent stains. Only use household products that are intended for treating upholstery covers. You may also use a mild detergent and water or other non-aggressive, non-alcoholic products. Make sure all screws and bolts are securely tightened.

7. DISPOSAL INSTRUCTIONS

SportPlus SPT305 - DISPOSAL INSTRUCTIONS - 1

This product is delivered packaged to protect it from damages in transit. Packaging materials are raw materials and can be recycled. Please sort packaging materials and dispose of them appropriately.

SportPlus SPT305 - DISPOSAL INSTRUCTIONS - 2

Used products may be recycled. Do not dispose of used products with household waste! Return them separately to designated collection facilities.

In the case of a product defect, please directly contact your retailer at the place of purchase. For this purpose, we recommend that you retain the sales receipt as proof of purchase. Our service team is naturally available at any time to assist you with additional questions regarding the assembly and use of your SportPlus product as well as ordering spare parts.

8. SERVICE AND REPLACEMENT PARTS

In the case of a product defect, please directly contact our customer service team. For this purpose, we recommend that you retain the sales receipt as proof of purchase.

Our service team is naturally available at any time to assist you with additional questions regarding the assembly and use of your SportPlus product as well as ordering spare parts.

Service time: Monday to Friday, 9 am to 6 pm

Service hotline: +44 - 203 318 4415*

Email: service@sportplus.org

URL: http://www.sportplus.de

  • National fixed-line network, call charges depend on your phone company/your phone contract.

Please have the following information at hand when you call.

  • Instruction manual
  • Model number (located on the title page of this manual)
    Description of accessory parts
    Proof of purchase with purchase date

IMPORTANT NOTE

Please do not send your product to our service team without being requested to do so. The costs and risk of loss for unsolicited shipments will be borne by the sender. We reserve the right to refuse to accept unsolicited shipments or to return the corresponding merchandise to the sender carriage forward, that is, at the sender's expense.

9. WARRANTYES

SportPlus guarantees that the product under warranty has been manufactured from the highest quality materials and has been checked with the utmost care. Should there be any defects within the hereinafter stipulated warranty period and under normal use and maintenance conditions, please contact our service team.

The operation and assembly of the product according to the user manual is a precondition of this warranty. The warranty can be voided due to improper use and/or improper transport of the product.

The warranty period is 2 years beginning on the date of purchase. If the product you have purchased is defective, please contact our service team within 24 months from the date of purchase. Excluded from the warranty are:

  • Damage due to external force.
    Interference, repairs or alterations by amateurs and by persons who have not been authorized by us.
  • Failure to observe the user manual
  • If the afore-mentioned warranty terms are not met.
  • If the defect was caused by improper use or maintenance, neglect or accidents
  • Also excluded are wear parts and consumable materials.

This product is intended for private use only. There is no warranty for commercial use.

Chere clientele,

Cher client,

INFORMATIONS SUR LE PRODUIT

(Call charges depend on your phone company / your phone contract.)

E-Mail: service@sportplus.org

URL: http://www.sportplus.org

FR

Service hotline: +33-176 361493

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Product information

Brand : SportPlus

Model : SPT305

Category : Trampoline