CIP37363 - Surveillance Camera SMARTWARES - Free user manual and instructions

Product type	Indoor surveillance camera
Brand	Smartwares
Model	CIP37363
Power supply	USB adapter (5V)
Connectivity	Wi-Fi 2.4 GHz (not compatible with 5 GHz)
Mobile app	SW360 (Android and iOS)
Video resolution	HD (adjustable quality in the app)
Night vision	Yes (integrated)
Motion detection	Yes, with push notifications
Two-way audio	Yes (microphone and speaker)
Local storage	microSD card (up to 128 GB)
Cloud storage	No (direct cloudless connection)
Viewing angle	Horizontal panoramic (sweep mode)
Dimensions	Approximately 10 x 8 x 5 cm
Weight	Approximately 200 g
Maintenance and cleaning	Wipe with a soft, dry cloth. Do not use chemicals.
Security	Direct encrypted connection between camera and phone. Encrypted password.
Repairability	Spare parts not specified. Contact Smartwares customer service.
Box contents	Camera, USB adapter, USB cable, quick start guide

Frequently Asked Questions - CIP37363 SMARTWARES

How to install the SW360 app?

Download the SW360 app from the App Store (iOS) or Google Play Store (Android). Create an account with your email address and a password of 6 to 20 characters. Validate your account via the link sent by email.

How to add my camera to the app?

Plug in the camera with the USB adapter. Wait for the LED to blink. Open the app, press the + button, select 'Add a device' and choose your model. Follow the instructions specific to your OS (iOS or Android) to connect the camera to your 2.4 GHz Wi-Fi network.

What to do if Wi-Fi connection fails?

Make sure you are using a 2.4 GHz network (5 GHz is not compatible). Ensure the Wi-Fi password is correct. If the failure persists, use the Reset button on the camera to reset it and restart the procedure.

Can I share access to my camera with a family member?

Yes, from the 'My device' screen, select the three dots next to the camera name, then 'Share'. A QR code appears. The person must open the SW360 app, press +, choose 'Scan' and scan the QR code. They will be able to see the live stream but not the recordings or modify settings.

How to view recordings?

From the live view screen, drag the timeline to navigate recordings. Orange bars indicate recordings. You can also select a specific date. Recordings are stored on the microSD card.

How to activate motion detection?

Go to the camera's Settings Menu in the app. Enable the 'Motion detection' option. You will then receive notifications on your smartphone when the camera detects movement.

Is the camera compatible with voice assistants?

Yes, it has a built-in voice assistant. You can activate or deactivate it and choose the language in the Settings Menu.

How to take a screenshot or record a video?

From the live view screen, press the Camera icon for a screenshot, or the Video icon to start/stop a recording. Files are accessible from the 'Personal center'.

What to do if the LED does not blink after plugging in?

Wait about 30 seconds. If the LED still does not blink, check the power supply (adapter and USB cable). Try another USB port or adapter. If the problem persists, perform a reset.

How to format the microSD card?

In the camera's Settings Menu, select 'Device storage', then 'Format SD card'. Warning: this erases all captures and recordings. Make sure to back up important files beforehand.

USER MANUAL CIP37363 SMARTWARES

SW360 app instruction manual

smartwares

SW360 app instruction manual

Table of Contents

1 Introduction 5
1.1 Privacy 5
2 Installing the app 6
2.1 Creating an account 6
3 Adding a new device. 7
3.1 Sharing a camera 8
4 General use 9
4.1 My device screen 9
4.2 Personal center 10
4.3 Live view screen 10
4.4 Settings menu 11

1 Introduction

This manual will instruct you on how to setup the SW360 app, add Smartwares cameras, adjust their settings according to your preference, and share them with your friends.

You will be able to manage and view your recordings, and even receive notifications when your camera detects motion.

• Please refer to your camera's quickstart guide on how to install your camera.

• Please check for compatibility with the SW360 app, before attempting to add your camera.

1.1 Privacy

We have taken the following precautions to protect your privacy:

• Your e-mail address will not be used for other purposes.

• Your password is always encrypted and unreadable/unusable to others.

• The cloud (server) is only used to establish the connection. Your images do not go through the cloud, but via a direct secure (encrypted) connection between camera and telephone. Your images are therefore never stored in a location other than the camera's memory card.

2 Installing the app

Before you can start using your camera, you will first need to install the SW360 app on your smartphone. The SW360 app is available for Android and iOS (Apple) devices.

a) Open the Apple App Store, or the Google Play Store.
b) Search for "SW360".
c) Download and install the app.
You can now start using the SW360 app on your smartphone.

2.1 Creating an account

13:22

Register Account

Mailbox

Password

Confirm password

The password can be 6 to 20 characters, case sensitive.

Confirm

User Agreement and Privacy Terms Already Registered an account? Log in now!

Before you can add a camera to the SW360 app, you will need to log in first. If you do not already have an account, you will have to create one:

a) Open the SW360 app on your smartphone.
b) Tap on "Register account".
c) In the next menu, fill in your email address.

Note: Make sure there is no extra 'space' behind your email adress, this can be caused by using the automatic fill in function from your smartphone.

d) Now fill in a password. The password should be 6 to 20 characters. It is case sensitive.
e) Fill in the password again for confirmation.

f) Tap on "Confirm".

A verification mail will now be sent to your email address.

g) Open the email. If you can't find the email, please check your unwanted email (spam).
h) Click on the link in the email to verify your account.

You can now log in with the account you created.

Illustration 1: Registering an account.

3 Adding a new device

Illustration 2: Adding a new device.
Configured successfully

Illustration 3: Naming your camera.

Living room

Master bedroom

Bedroom

Study room

Dining room

Done

✓ Your camera is ready for use.
√ You have installed the SW360 app, and are logged in to your account.
√ You have made sure that your camera is in close range (1m) of your mobile device.

a) Plug in the camera with the USB adapter to power it up.
b) Please wait for 30 seconds until the LED on the camera starts flashing.
c) Open the SW360 app.
d) Tap the + button to start the process of adding a new camera to your account.
e) Tap "add device".
f) Choose your camera from the list of pictures.

The following steps to add a new device are slightly different, depending on if you're using Android or iOS. Please follow the appropriate steps for your operating system.

iOS

g) Exit the app, and go to the Wi-Fi settings on your mobile device. The camera transmits its own private wireless network.
h) Connect to the Wi-Fi network SSID that corresponds to your Camera-ID. You can find the camera-ID on the sticker on the back of the camera. The password is "11111111". Wait for your mobile device to connect to the camera's Wi-Fi network.
i) When you have connected successfully to the camera's private network, return to the SW360 app.
j) In the SW360 app, choose the SSID of the wireless network you ultimately want to connect the camera to. Enter the corresponding password. Note: A 5Ghz Wi-Fi network is not supported.
k) The camera will now try to connect to your Wi-Fi network. Please wait.
I) When the connection is successful, the LED will turn green and the camera will say "Connection is successful".

m)Please give your camera a name (for instance "living room"), and tap "done".

Now you will be able to access your camera. You can watch the live view from anywhere in the world through the app on your mobile device.

Android

n) Select your camera-ID from the list. You can find the camera-ID on the sticker on the back of the camera.
o) In the SW360 app, choose the SSID of the wireless network you ultimately want to connect the camera to. Enter the corresponding password. Note: A 5Ghz Wi-Fi network is not supported.
p) The camera will now try to connect to your Wi-Fi network. Please wait.
q) When the connection is successful, the LED will turn green and the camera will say "Connection is successful".
r) Please give your camera a name (for instance "living room"), and tap "done".
Now you will be able to access your camera. You can watch the live view from anywhere in the world through the app on your mobile device.

Note (for Android): The GPS location of your smartphone should be enabled during the process of adding a device. It is needed to determine the time zone. The GPS function can be disabled again after adding a device.
- Note: When the installation was not successful, please use the reset button on the camera to reset the camera and try again.

3.1 Sharing a camera

Illustration 4: Opening the share function.

You can to share the live feed from your camera with a family member or a friend. They will be able to view live footage, but aren't allowed to view recordings or change the camera settings.

✓ You have installed the SW360 app and have added one or more cameras to your account.
- You have a friend or family member who has also installed the SW360 app on their smartphone.
a) Open the SW360 app.
b) Tap the three dots next to the name of the camera that you wish to share. A QR code will now appear on your screen.

The person who wishes to share your camera should now follow the instructions below:

c) Open the SW360 app.
d) Tap the + button to start the process of adding a new camera to your account.
e) Tap "Scan". The SW360 app will now access your camera.

f) Point your camera at the QR code on the screen of the other smartphone. The SW360 app will now automatically scan the code and add the camera.

Your friend or family member will now be able to access the live view from your camera.

4 General use

In this chapter we will discuss the functions of the SW360 app you will use the most:

• The my device screen
• The personal center
  The live view screen
• The settings menu

4.1 My device screen

You can take the following actions from the "My device" screen:

1. Tap the + sign to add a device, or scan a QR code from a friend or family member to share their camera.
2. Pull down on the screen to refresh the connection status.
3. Your camera's current status.
4. Tap on the three dots symbol to go to the settings menu, to share the device, or to delete the camera from your account.
5. Tap on this preview image of your camera feed to go to the live view screen.
6. Tap to go to the Personal center.

Illustration 5: My device screen.

4.2 Personal center

Illustration 6: Personal center

The following options are available from the Personal center:

1. Tap here to go to the Personal information screen. You can view your account information and change your password from here.
2. Tap here to go the screenshot/video gallery. You can manage and view your screenshots and recordings from the gallery.
3. Tap here to go the cellular data settings menu.
4. Tap here to go to the share list. You can view your shared devices in this list.
5. Tap to go to the alarm information menu.
6. Tap to go to the help menu. You can view the help sections, read frequently asked questions, and even watch a tutorial video.
7. Tap to go to the "My device" screen.

4.3 Live view screen

Illustration 7: Live view.

To open the live view, tap on the preview of your camera from the home screen.

From the live view screen you can watch live footage or view recordings. The following functions are available from this screen:

1. Settings menu.
2. Your data usage information.
3. Tap to switch camera perspective.
4. Tap to turn scanmode on or off. In scanmode the camera will automatically pan from left to right.
5. Tap to see a full screen landscape view of the camera feed. Tap again to go back to portrait mode.

6. Live view.

7. Drag the video feed to look around.

8. Double tap to zoom in or out. Pinch to zoom in or out.

9. When in landscape mode, tap once to view the footage fullscreen.

10. Drag this bar left and right to view your recordings. Pinch to zoom in on this bar. A orange bar indicates a recording.

11. You can also tap the dates to go back to a specific day in time. A orange bar indicates a recording. Drag this bar to the right to go back further in time.

12. Tap this button to use the voice function. Your voice will be audible through the camera's speaker.

Note: Some cameras do not offer this functionality.

1. Tap this button to make a screenshot of the live footage on the camera. You can view your screenshots from the personal center.
2. Tap this button to make a recording of the live footage on the camera. You can view your recordings from the personal center. Tap again to stop the recording.

3. Tap to mute or unmute the audio from the camera.

4. Note: Some cameras do not offer this functionality.

4.4 Settings menu

Illustration 8: Settings menu.

You can change various settings from your camera in this menu.

It's possible to:

• Change the device name.
• Turn the camera's voice assistant on or off.
• Set the language of the voice assistant.
• Choose the video quality. A higher quality will take up more memory on your MicroSD card.

• Turn motion detection notifications on or off. When this is turned on, your smartphone will give you a notification if your camera detects motion.

• Turn recording on or off.

• Choose a recording setting. You can choose to let the camera record continuously, or only when it detects motion.

View the device information

• You can update the camera firmware from this menu, if available.

• Access the help section.

• Check the device storage.

• You can format your MicroSD card from this menu. You will lose all your screenshots and recordings if you choose to format.

• Turn daylight saving on or off, and choose you daylight saving area.

smartwares

Configured successfully

Device name: Name the device
Study room

Dining room

The password can be 6 to 20 characters, case sensitive

Confirm

User Agreement and Privacy Terms

Configured successfully

The password can be 6 to 20 characters, case sensitive.

User Agreement and Privacy Terms

Already Registered an account? Log in now!

Device name Name the device

4.2 Centre personnel

Fig. 6: Centre personnel

The password can be 6 to 20 characters, case sensitive

User Agreement and Privacy Terms

Already Registered an account? Log in now

a) Oppna SW360-appen pa din smartphone.
b) Tryck på Registrazione konto.
c) I nasta meny fyller du i din e-postadress.