PowerExpand Elite 12in1 Thunderbolt 4 Dock - Docking station Anker - Free user manual and instructions

Technical Features	12 ports, including Thunderbolt 4, USB-C, USB-A, HDMI, Ethernet, SD card reader
Power Supply	Powered via USB-C, up to 85W for charging laptops
Video Resolution	Supports up to 8K at 30Hz or 4K at 60Hz via HDMI
Usage	Ideal for professionals, content creators, and multi-device users
Compatibility	Compatible with Thunderbolt 3 and USB-C devices
Maintenance	Clean with a soft cloth, avoid exposure to moisture
Safety	Protection against overloads and short circuits
General Information	Compact and lightweight, ideal for travel, 18-month warranty

Frequently Asked Questions - PowerExpand Elite 12in1 Thunderbolt 4 Dock Anker

Why won\'t my Anker PowerExpand Elite docking station turn on?

Check that the power adapter is properly connected to the docking station and a working outlet. Also ensure the power cable is in good condition.

My computer doesn\'t recognize the docking station, what should I do?

Make sure your computer is compatible with Thunderbolt 4. Try unplugging and replugging the Thunderbolt cable. Also test with another Thunderbolt port on your computer.

The USB ports on the docking station aren\'t working, what should I do?

Check if the devices are properly connected. Try plugging in another device to determine if the issue is with the port or the device. Restart your computer to reset connections.

Can I use the docking station with a computer that doesn\'t support Thunderbolt 4?

Yes, the docking station is also compatible with USB-C, but some features like fast charging may not be available.

How do I update the docking station\'s firmware?

Visit Anker\'s website to download the latest firmware updates. Follow the provided instructions to install the update.

Does the docking station get warm during use?

It is normal for the docking station to get slightly warm during use, especially when charging multiple devices. Make sure it is placed in a well-ventilated area.

What is the maximum number of monitors I can connect to the docking station?

The Anker PowerExpand Elite docking station can support up to two 4K monitors at 60 Hz via the HDMI and Thunderbolt ports.

How do I reset the docking station to factory settings?

Unplug all devices and power from the docking station. Wait 30 seconds, then reconnect power and devices to perform a reset.

Can I charge my laptop through the docking station?

Yes, the docking station supports pass-through charging for laptops compatible with Thunderbolt 3 and 4. Make sure to use the correct power adapter.

What should I do if my computer\'s sound isn\'t coming through the docking station?

Check your computer\'s audio settings to ensure the audio output is set to the docking station. Try unplugging and replugging the audio cable if necessary.

USER MANUAL PowerExpand Elite 12in1 Thunderbolt 4 Dock Anker

For FAQs and more information, please visit:

anker.com/support

@anker_official @anker_jp

Charge Fast, Live More

PowerExpand

Elite 12-in-1 Thunderbolt 4 Dock

USER MANUAL

Important Safety Instructions

1) Avoid dropping.
2) Do not disassemble.
3) Do not expose to liquids.
4) For the salest and fastest charge, use original or certified cables.
5) This product is suitable for moderate climates only.
6) The maximum ambient temperature when using this product must not exceed 104^ / 40^ .
7) Open flame sources, such as candles, must not be placed near this product.
8) Only use a dry cloth or brush to clean this product.

Introduction

The PowerExpand Elite 12-in-1 Thunderbell 4 Dock provides an advanced, efficient, and versatile I/O solution that supports data and video transfer at speeds of up to 40 Gbps. Its multiple ports enable you to easily connect your devices, such as Thunderbolt compatible devices and USB devices. It also provides charging for your USB-C laptops at a maximum output of 90W.

System Requirements

Compatible Devices

Thunderball 4 Laptops (Intel Evo Platform): Lenovo YOGA 7/9i, Acer Book RS, ASUSZenBook Flip 5, Acer Swift 3/5, HP Spectre x360 13/14, Dell XPS 13;MacBook Laptops: MacBook Air 2020/2019/2018, MacBook Pro 2020/2019/2018/2017/2016
* For MacBook with an Mi chip, this dock only supports single display output;

System Requirements:

Compatible with Windows 10 laptops equipped with Thunderbolt 4 ports, and MacBooks running macOS 11 (Big Sur) or later.

Compatible Operating Systems

macOS 11 or later, Windows 10

What's in the Box

Thunderbolt 4 Dock

Thunderbolt 4 cable 0.7m x1

Power adapter x1

Power cord x1

Manual x 1

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At a Glance

Using Your Thunderbolt 4 Dock

Power on Your Dock

1. Plug one end of the included power adapter into the DC-IN port and the other into a power outlet.
2. Press the power button. The LED will turn green.

Connect the Dock to Your Laptop

Connect your laptop to the dock's Thunderbolt 4 upstream port using the provided Thunderbolt 4 cable to access charging for laptops at a maximum output of 90W (5V/3A, 9V/3A, 15V/3A, 20V/4.5A).

LED Indicator Guide

LED indicator Description
Solid green Powered on
Solid blue Thunderbolt laptop is connected
Off Powered off

Port Overview

The Thunderbolt 4 Dock features two Thunderbolt 4 ports (Upstream and Downstream).

Thunderbolt 4 Upstream Port

The Thunderbolt 4 upstream port is used to connect to a Thunderbolt4 compatible laptop.

Thunderbolt 4 Downstream Port

A Thunderbolt 4 downstream port supports daisy chaining. This port can transfer data at speeds of up to 40 Gbps or connect to an external monitor up to 8K@30Hz or 5K@60Hz.

USB-C 3.1 Gen 2 Port

Can be connected to USB-C compatible devices, such as an SSD (solid-state drive) or other USB storage devices to provide data transfer speeds of up to 10 Gbps. Also compatible with Power Delivery 3.0 to charge your phone or tablet.

USB-A 3.1 Gen2 & USB-A 2.0 Ports

The Thunderbolt A dock features two USB 3.1 Gen 2 ports (2 x 10 Gbps) and two USB 2.0 ports (2 x 480 Mbps). They can be used to connect to USB devices, including USB keyboard, USB mouse or USB storage device.

SD 4.0 Card Slot (UHS-II)

The SD 4.0 Card Slot enables you to insert an SD 4.0 card to copy files to and from your device.

It is also backward compatible with SDXC, SDHC, and standard SD cards.

Ethernet Port

Connect the dock to a router or modem at 10/100/1000 Mbps using an Ethernet cable.

Audio Jack

Connect earphones or other devices with a 3.5 mm AUX connector.

Connect the Dock to One, Two or Three Monitor(s)

The Thunderbolt 4 Dock features two HDMI ports (HDMI1 & HDMI2) and one Thunderbolt 4 Downstream port. You can connect up to three monitors via two HDMI ports and one Thunderbolt 4 Downstream port.

With an HDMI port, you can connect to a monitor to stream video at resolutions up to 4K@60Hz. While if you connect your monitor via the Thunderbolt 4 Downstream port, the maximum resolution is as high as 8K.

The following table lists the supported resolutions. The resolution may vary depending on your monitor.

Item	Thunderbolt 4 Downstream Port	HDMI 1	HDMI 2
Single Display	Windows OS: 7680 x 4320@30Hz Mac OS: 5120 x 2880@60 Hz	/	/
	/ 3840x2160 @ 60Hz	/	/
	/	/	3840x2160@60Hz
Dual Display	3840x2160@60Hz 3840x2160 @ 60Hz	/	3840x2160@60Hz
	/	3840x2160@60Hz 3840x2160 @ 60Hz	3840x2160@60Hz
Triple Display	3840x2160@60Hz	Windows OS: 3840x2160@30Hz Mac OS: 3840x2160@60 Hz	Windows OS: 3840x2160@30Hz Mac OS: 3840x2160@60 Hz

If your laptop is running a Windows Operating System (Intel Evo), the displays are supported as follows:

Laptop

If your laptop is running a Mac Operating System, the displays are supported as follows:

Laptop

• For MacBook with an M1 chip, this dock only supports single display output.

8

Specifications

Size	186.4 x 73.3 x 33.3 mm/ 7.34 x 2.89 x 1.31 in
Weight: 467g/16.47oz

Trademark

HIGH-DEFINITION MULTIMEDIA INTERFACE

The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation or its subsidiaries.

GB Declaration of Conformity

Hereby, Anker Innovations Limited declares that the product type A8397 is in compliance with the following Directives:

The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012

Electromagnetic Compatibility Regulations 2016

Electrical Equipment (Safety) Regulations 2016

The full text of the GB declaration of conformity is available at the following internal address:

https://www.anker.com

Anker Technology (UK) Ltd

Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom

NOTICE

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been Lesed and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. I however, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV Technician for help.

The following importer is the responsible party:

Company Name:Fantasia Trading LLC

Address: 5350 Ontario Mills Pkwy, Suite 100, Ontario, CA 91764

Telephone:[phone]

Declaration of Conformity

Hereby, Anker Technology Co., Limited declares that the product type A8397 is in compliance with Directives 2006/1907/EC & 2014/30/EU & 2011/65/EU.

The full text of the EU declaration of conformity is available at the following internet address:

https://www.anker.com

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

IC Statements

This device complies with Industry Canada license: ICES-003. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

18-Month Limited Warranty

Lifetime Technical Support

[e-mail]

(US) [phone] Mon-Fri 9:00am - 5:00pm (PT) (UK) [phone] Mon-Fri 6:00 - 11:00 (GMT)

https://www.anker.com

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hongkong

Kundendienst

(5V/3A,9V/3A,15V/3A,20V/4.5A).

GuiadelindicatorLED

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Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nalhan Road, Mongkok, Kowloon, Hong Kong

https://www.anker.com

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

Service clientèle

(5V/3A,9V/3A,15V/3A,20V/4.5A).

Slot per scheduled SD 4.0 (UHS-II)

https://www.anker.com

Anker Innovations Limited

Room T318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

Assistenza clienti

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Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, TOHKOHR

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	(Cоеденныштаты) [phone] ПН-ПТ 9:00-17:00 (TIMоокаянскoe врем) (Bел�ковские) [phone] ПН-ПТ 6:00-11:00 (GMT)

重要安全说明

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Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

客户服务

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Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

客户服务

ZenBook Flip S, Acer Swift 3/5, HP Spectre x360 13/14, Dell XPS 13;

MacBook与三号：MacBook Air 2020/2019/2018, MacBook Pro

2020/2019/2018/2017/2016；

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

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الإستعمال	Thunderbolt 4 ملاويالإستعمال	HDMI 1	HDMI 2
الإستعمال	:Windows .الإستعمال 7680 x 4320@30Hz Mac OS: 5120 x 2880@60Hz	/	/
	/	3840x2160@60Hz	/
	/	/	3840x2160@60Hz
الإستعمال	3840x2160@60Hz	3840x2160@60Hz	/
	3840x2160@60Hz	/	3840x2160@60Hz
	/	3840x2160@60Hz	3840x2160@60Hz
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