DEEBOT MINI - Vacuum Cleaner ECOVACS - Free user manual and instructions

Frequently Asked Questions - DEEBOT MINI ECOVACS

USER MANUAL DEEBOT MINI ECOVACS

Instruction Manual FamilyFor the Instruction Manual in further languages, visit: https://www.ecovacs.com

1. This Appliance can be used by children aged

from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision.

2. Clear the area to be cleaned. Remove power

cords and small objects from the floor that could entangle the Appliance.

3. Tuck rug fringe under the rug base, and lift

items such as curtains and tablecloths off the

When using an electrical Appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE

USING THIS APPLIANCE

SAVE THESE INSTRUCTIONS

4. If there is a drop off in the cleaning area due to a

step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.

5. Only use as described in this manual. Only

use attachments recommended or sold by the manufacturer.

6. For INDOOR household use ONLY. Do not

use the Appliance in outdoor, commercial or industrial environments.

7. Do not use without dust box and/or filters in

8. Turn OFF the Power Switch before removing

9. Do not operate the Appliance in an area

where there are lit candles or fragile objects.

10. Keep hair, loose clothing, fingers, and all parts

of body away from any openings and moving parts.

11. Do not operate the Appliance in a room where

an infant or child is sleeping.4EN

12. Do not use Appliance on wet surfaces or

surfaces with standing water.

13. Do not allow the Appliance to pick up large

objects like stones, large pieces of paper or any item that may clog the Appliance.

14. Do not use Appliance to pick up flammable or

combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.

15. Do not use Appliance to pick up anything that

is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.

16. Do not put objects into the suction intake. Do

not use if the suction intake is blocked. Keep the intake clear of dust, lint, hair, or anything that may reduce air flow.

17. If the power cord is damaged, it must be

replaced by the manufacturer or its service agent in order to avoid a hazard.

18. Turn OFF the power switch before cleaning or

maintaining the Appliance.

19. The lithium battery type suitable for CH24B7 is

Max. 4 cells, max. nominal voltage DC 14.4V, rated capacity 3,200mAh.The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.

20. Please dispose of used batteries according to

local laws and regulations.

21. Do not incinerate the Appliance even if it is

severely damaged. The batteries can explode in a fire.

22. The Appliance must be used in accordance

with the directions in this Instruction Manual. Ecovacs Home Service Robotics cannot be held liable or responsible for any damages or injuries caused by improper use.

23. The robot contains batteries that are only

replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.

24. Please make sure your power supply source

voltage matches the power voltage marked on the OMNI Station.

25. Use only the original rechargeable battery and

OMNI Station provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited.

26. Take care not to damage the power cord. Do not

pull on or carry the Appliance or OMNI Station by the power cord, use the power cord as a5 EN handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces.

27. Do not use the OMNI Station if it is damaged.

The power supply is not to be repaired and not to be used any longer if it is damaged or defective.

28. Do not use with a damaged power cord or

receptacle. Do not use the Appliance or OMNI Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.

29. The plug must be removed from the

receptacle before cleaning or maintaining the OMNI Station.

30. Remove the Appliance from the OMNI

Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.

31. When not using the OMNI Station for a long

period of time, please unplug it.

32. If the robot will not be used for a long time,

power OFF the robot for storage and unplug the OMNI Station.

33. WARNING-Add clean water into the clean

34. WARNING: For the purposes of recharging

the battery, only use the detachable supply unit CH24B7 provided with the Appliance. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter. Device Update Typically, some devices are updated bi-monthly, but not always so specific. Some devices, especially those that went on sale more than three years ago, will only be updated if a critical vulnerability is found and fixed. Ensure the robot is always connected to a network, for smart features to function properly.6EN Class II Short-circuit-proof safety isolating transformer Switch mode power supply For indoor use only Direct current Alternating current Before charging, read the instructions. Polarity of the charging port Time-lag miniature fuse-link The remote surveillance is for the absolute private use of non-public, private owned places for the pure self-protection and single control intended only. Please be aware of the local data protection based legal obligations in case of use. No surveillance of public places, especially with clandestine intent and/or on the part of the employer without justified reasons. Such not justified use is in the risk and responsibility of the user only. European Union Compliance Statement Information on Disposal for Users of Waste Electrical & Electronic Equipment This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased, which is free of charge, please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.7 EN Information on Disposal for Users of used batteries This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point, which is free of charge. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national .legislation. there are separate collection systems for used batteries and accumulators. Please, dispose of batteries and accumulators correctly at your local community waste collection/ recycling center. Restriction of the use of certain hazardous substances (RoHS) Directive Radio Equipment Directive Europe Authorised Representative: Ecovacs Home Service Robotics Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2.0"). Ecovacs Home Service Robotics Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU. Ecovacs Home Service Robotics Co., Ltd. hereby declares that the product comply with the essential requirements and other relevant provisions of the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863, the Radio Equipment Directive 2014/53/EU. The declaration of conformity can be viewed at the following address: https://www.ecovacs.com/ global/compliance. ECOVACS Europe GmbH Holzstrasse 2 | D-40221 Düsseldorf | Germany8EN PACKAGE COMPONENTS

Product Diagram Robot OMNI Station Base Instruction Manual Note: Figures in this manual are for reference only and may differ from the appliance. Product design and specifications are subject to changes without notice. Side Brush Power Cord 1.Robot Dust Box Cover Bumper Buttons Line Laser Sensor

Driving Wheels Universal Wheel Side Brush Carpet Detection Sensor Main Brush Anti-drop Sensors Brush Release Latches Mounting Slots for Mopping Pad Assembly Buttons on the robot: Press: Exit/Return to the Station Press and hold: Station Self-Cleaning (only available when the robot is inside the station) Press: Toggle Start/Pause/Continue Press and hold: Power on/Power off + Press and hold: Child LockInstruction Manual Navigation Module9 EN Charging Contacts

3. Inside the Robot (Under the Dust Box Cover)

RESET Button Press: Network setup Press and hold: Reset Network Setup: Press the RESET Button, and you will hear a voice prompt to connect the robot with the APP. Restore default settings: Press the RESET button and hold. After you hear the voice prompt, the startup music will play, and the robot will be restored to the default settings.

4. Mopping Pad Assembly

Mopping Pad Plates Washable Mopping Pads Edge Sensor

6. OMNI Station (Front)

Integrated Water Tank Dust Collection Cabin Note

Indicator Light Mop Washing Tray Charging Contacts

• Flashing Red: Please check the ECOVACS HOME App for the reason.

• If the robot fails to charge, please wipe charging contacts with a clean and dry cloth. Dust Bag Handle10EN

8. OMNI Station (Back)

Air Vent Power Socket Cable Trunking Name Functional Description Navigation Module Based on the triangulation formed through the emitted laser and the received laser reflected from surrounding objects, Navigation Module calculates the precise distance between the robot and nearby objects algorithms. When the robot moves, the positions of surrounding objects are determined to create a spatial map of its surroundings. The measurement range is 6 m. Line Laser Sensor Laser Ranging is applied to measure the distance between the robot and surrounding objects within 0.3 m by emitting lasers and detecting reflected light. When the sensor recognizes an object nearby that exceeds the maximum height, the robot turns automatically to avoid it. Anti-drop Sensors With Infrared Ranging, the distance between the robot's bottom and the ground is detected by the infrared sensors at the bottom. The robot will not move forward when there are stairs in front (such as when the height of the white surface is 70 mm or more, or the height of the black surface is 55 mm or more) and the identified height exceeds the preset one, realizing the anti-drop feature. Carpet Detection Sensor The sensor emits 300 kHz ultrasound, which energy will be absorbed by the carpet, causing the echoed energy to be lower than the threshold. The robot thereby detects the carpet's presence. In the ECOVACS laboratory, more than 50 types of carpets available on the market are identified. Anti-collision Sensor With the principle of the Optocoupler Switch, the robot will avoid obstacles when they are about to collide. Edge Sensor With Infrared Ranging, the edge sensor detects the distance between the robot and objects on the side. When there is a wall or obstacles on the right, the robot performs edge cleaning to avoid missing any spots and prevent collisions.

For the maximum cleaning area possible, put furniture, such as tables, chairs, and pedestal fans, in their proper place and put away low-lying items, such as weight scales, before using the robot. Open all room doors to help the robot fully explore your house during the first use. Besides, remove the mopping pad assembly and the robot will be automatically switched to the vacuum- only mode. Tidy up the Area to be Cleaned Open Doors and Help DEEBOT Explore Place a physical barrier at the edge of a drop, such as staircases and steps, to stop the robot from falling over the edge. Prevent DEEBOT from Falling

Notes before Cleaning Remove objects, including cables, clothes, and slippers, from the floor to improve cleaning efficiency. Before using the product on a carpet with tasseled edges, please fold the tassels under the carpet. Please do not stand in narrow spaces, such as hallways, to avoid blocking Navigation Module.

Remove all protective materials before using the appliance. The sound of "click" indicates proper installation.

2. Assemble and Place the Station

Note:• If there are reflective objects such as mirrors and reflective skirting lines near the station, the bottom 14 cm of such objects should be covered. • Do not place the station under direct sunlight.• Place the station in a location with a strong Wi-Fi signal for better user experience.• Do not use the appliance on wet surfaces or surfaces with standing water.• Do not wipe the robot and the station with a damp cloth or use any liquid. Place the OMNI station against the wall on a at, hard surface. Do not place items within 0.05 m on either side and 0.8 m in front.

• It is recommended that ECOVACS DEEBOT cleaning solution (sold separately) be used. If you wish to purchase it, please go to the ECOVACS HOME App or visit https://www.ecovacs.com.

• Use only ECOVACS DEEBOT cleaning solution to avoid malfunctions.

• Use a clean, dry cloth to wipe off any water on the surface of the tank before placing it in position.

• Ensure the tank plug in the clean water inlet is securely closed, and the waste water outlet cover is properly sealed before use.

• Any water marks in the water tanks are from function testing. Please use it with confidence. Take out the integrated water tank, remove the tank plug, and ll the tank with water up to the recommended water level. Insert the plug and reinstall the clean water tank.

Fill the Integrated Water Tank Note: Follow the instructions on the App to complete the registration, login, and connection.

1. Scan the QR code under the top cover to download the App.

2. Search "ECOVACS HOME" on the App Store or Google Play to download the App.

To enjoy all available features, it is recommended that you control your robot via the ECOVACS HOME App. Under the Dust Box ECOVACS HOME The recommended water level13 EN Wi-Fi Indicator Light (on/off button) Network Interface Information Slow flashing white light Disconnected from Wi-Fi Fast flashing white light Connecting Steady white light Connected to Wi-Fi Name Description WI-FI* Facilitate data transfer between the app and the robot, enabling control of the robot through the app. ECOVACS HOME App ECOVACS products offer smart functions such as network setup, mapping, and cleaning mode selection (specific to each product). To utilize these features, users need to download and use the official ECOVACS HOME App.

Connect DEEBOT with APP Wi-Fi Network Requirements:

• You are using a 2.4 GHz or 2.4/5 GHz mixed network.

• Do not use a hidden network.

• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.

• WEP EAP (Enterprise Authentication Protocol) is not supported.

• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).

• If you are using a network extender/repeater, the network name (SSID) and password are the same as that of your primary network.

• Please enable the WPA2 on your router. Press and hold , then place the robot in front of the station that is connected to power supply.

Power on Robot Please be aware that intelligent features such as remote startup, voice interaction, 2D map display and control settings, and personalized cleaning (depending on the Appliance) require the ECOVACS HOME App, which is constantly updated. You need to agree to our Privacy Policy and User Agreement so that we can process some of your essential and necessary information before you can use certain features of the ECOVACS HOME App to control the Appliance. If you disagree with our Privacy Policy and User Agreement, such features will be unavailable. However, you can still use the basic features of this appliance for manual operation.

• The DEEBOT series robotic vacuums are designed for domestic cleaning scenarios. A home Wi-Fi network is required for operation, and anti-DDOS protection needs to be congured by users through route settings. Press and hold14EN Please ensure that the robot is in the station and is fully charged before cleaning for the first time. Press on the robot to start. You can also use the ECOVACS HOME App to start.

When creating a map for the first time, please follow the robot to help with some minor issues. The robot may get stuck under furniture. Please refer to the following solutions:

Raise the low-sitting furniture if possible;

Cover the bottom of the furniture;

Set up a virtual boundary via the App. The robot may struggle with carpets, preventing entry for mapping purposes. Address this issue as follows: Before mapping, remove the mopping pad assembly to allow the robot to enter carpeted rooms for mapping.

• The robot automatically returns to the station for dust collection and mop washing, requiring no manual intervention.

• The robot detects oor types during cleaning and automatically avoids carpets. For optimal results, do not use the robot on carpets. It is recommended that carpets be folded up during cleaning. Note:

• Do not frequently remove washable mopping pads.

• Do not scratch the mopping pad plates with a rag or other objects.

• Replace the mopping pads in time as prompted by the App. Explore more accessories in the ECOVACS HOME App or at https://www.ecovacs.com.

Power on and Charge DEEBOT Use the ECOVACS HOME App or press on the robot, to allow the robot to dock for charging. Note:

• The robot cannot charge when it is powered off.

• When the robot is not in use, keep it powered on and charging.

• It is recommended to start cleaning from the station. Do not move the station while cleaning. Press Press15 EN Press on the robot to pause it while it is working. You can also use the ECOVACS HOME App to pause the robot.

After pausing for a while, all indicator lights on the robot will go out. To wake up the robot, press .

Use the ECOVACS HOME App to recall the robot or press the button on the robot to allow the robot to dock for charging.

The robot will enter deep sleep mode if it stays outside the station for about 5h to protect the battery. Try restarting the robot to reactivate it.

Press16EN REGULAR MAINTENANCE To keep the robot running at peak performance, perform maintenance and replace parts at the following frequencies: Robot Part Maintenance Frequency Replacement Frequency Washable Mopping Pad / Every 1-2 months Dust Bag / When App prompts Side Brush Every 2 weeks Every 3-6 months Main Brush Every week Every 6-12 months Filter Every week Every 3-6 months Line Laser Sensor Universal Wheel Anti-drop Sensors Bumper Charging Contacts on DEEBOT Charging Contacts on OMNI Station Navigation Module Approx. every month

Integrated Water Tank Every month / Dust Collection Cabin Every month / Body and Bottom of the Station Every month / Note: Explore more accessories at ECOVACS HOME App or at https://www. ecovacs.com.

Maintenance Frequency

Maintain Dust Box and Filter

2. Open the lter net and remove the lter

1. Open the dust box cover and empty the box.

3. Clean the dust from both sides of the lter net.17 EN

• Please rinse the filter with water as shown.

• Do not use fingers or a brush to clean the filter. Note: Completely dry the lter before use.

4. Rinse the dust box and lter with water and shake off the water droplets.

Clean the Main Brush

2. Remove and clean the main brush.

3. Remove the brush comb, clean it, then wipe it dry.

Maintain Main Brush and Side Brush18EN

4. Install the brush comb, the main brush and the main brush cover.

Clean the Side Brush Remove and clean the side brush. Clean the sensor window

Maintain Other Components Clean the bumper Note: Explore more accessories at ECOVACS HOME App or at https://www. ecovacs.com.19 EN Note:

• Explore more accessories at ECOVACS HOME App or at https://www.ecovacs. com.

• Wipe the components with a clean, dry cloth. Never use a wet cloth. Do not use cleaning sprays or detergents.

• Charging contacts contain sensitive electronic components. Clean them with a dry cloth. Do not use a wet cloth to prevent water damage. Clean the charging contacts Clean the anti-drop sensor Clean the edge sensor Clean the driving wheels Clean the universal wheel20EN

1. Discard the dust bag.

Take out the dust bag by lifting the handle to prevent dust leakage. 2. Clean the dust collection cabin with a dry cloth and put a new dust bag in. 3. Insert the top of the dust collection cabin cover into the groove, and press it down to ensure it is closed.

2. Install the cleaned base and mop washing tray.

1. Take off the base and the mop washing tray and clean them.

Maintain Mop Washing Tray Note: Please install the mop washing tray properly for smooth operation.22EN The robot cannot be charged when it is powered off. Please fully charge and power off the robot before storage. Place the robot back at the station before pressing and holding to power off the robot. Please recharge it every 1.5 months to prevent the battery from over-discharging.

• When the robot is not working, it is recommended to keep it powered on and charging.

• If the battery is over-discharged or not used for a long time, the robot may not be able to be charged. Please contact Customer Care for help. Do not disassemble it by yourself.

Storage Press and hold23 EN If you encounter the following during appliance use, please refer to the table below for solutions. No. Malfunction Possible Causes Solutions

The robot cannot connect with the ECOVACS HOME App. Incorrect Wi-Fi name or password entered. Enter the correct Wi-Fi username and password. The robot is not within Wi-Fi signal coverage. Make sure the robot is within range of your home Wi-Fi signal. Try to stay as close to the router as possible. The robot is not in the configuration state. Make sure the robot is connected to the power supply and turned on. Open the cover, and press the RESET button. The robot will enter the configuration state when you hear a voice prompt. There is no home Wi-Fi on the Wi-Fi list.

1. Check if the Wi-Fi name contains special characters. Please do not

use special characters like ! @#& ¥%/\.

2. Do not use a 5 Ghz network.

Incorrect App installed. Please download and install the ECOVACS HOME App. Not using a 2.4 GHz or 2.4/5 GHz mixed network. The robot does not support 5 GHz networks. Please use a 2.4GHz or 2.4/5 GHz mixed network. 2 The map is lost. The map may be lost if you move the robot when it is cleaning. Move the robot to the front of the station to restore the map. Find the stored map in Map Management and tap "Use This Map" to restore it. If this problem persists, please restart mapping. Moving the robot when it is cleaning might cause the map to be lost. During cleaning, try not to move the robot. Auto cleaning is not complete. Make sure the robot automatically returns to the station after cleaning.

Unable to create the furniture map in the App. Moving the robot when cleaning might cause the map to be lost. During cleaning, do not move the robot. Auto cleaning is not finished. Make sure that the robot automatically returns to the station after cleaning. 4 The side brush fell off. The side brush is not properly installed. For proper installation, make sure you hear a "click" when installing the side brush. TROUBLESHOOTING24EN No. Malfunction Possible Causes Solutions

No signal found. The robot cannot return to the station. The station is not properly placed. Place the station properly according to the instructions in the [Power on and Charge DEEBOT] section. The station is out of power or moved. Check whether the station is connected to a power supply. Do not move the station. The robot did not start cleaning from the station. It is recommended that the robot start cleaning from the station. The charging route is blocked. For example, the door of the room the station is in is closed. Keep the charging route clear of obstructions.

The robot returns to the station before finishing cleaning. The room is too large and the robot needs to return to the station for recharge. Please enable Auto Resume. For more details, please follow the instructions on the app. The robot is unable to reach certain areas blocked by furniture or barriers. Tidy up the area to be cleaned by putting furniture and small objects in proper places. 7 The robot cannot charge. The robot is not switched ON. Press and hold the on the robot to activate it before charging. Charging contacts on the robot are not connected to those on the station. Ensure the robot's charging contacts are connected to the station and is flashing. Check whether the charging contacts on the robot and the station are dirty. Please clean them according to the [REGULAR MAINTENANCE] sections. The station is not connected to a power supply. Make sure the station is connected to a power supply. The base is not properly installed. Please refer to the [Quick Start] section to install it properly. The battery will be over-discharged if the robot is not used for a long time. It is recommended to regularly use the robot. If the battery cannot be charged because it has not been used for a long time, please contact customer care for help.

Loud noises during cleaning. The main brush/side brush is entangled, or the dust box/filter is blocked. It is recommended to clean the main brush, side brush, dust box, filter, etc. regularly. The robot is in max mode. Switch to standard mode.

The robot gets stuck while working and stops. The robot is tangled with objects on the floor (electrical wires, curtains, carpet fringing, etc.). The robot will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart. The robot might be stuck under furniture with an entrance of similar height. Please set a physical barrier, or set a virtual boundary via the ECOVACS HOME App. The robot is stuck in a narrow area. Tidy up your home, set a physical barrier, or set a virtual boundary via the ECOVACS HOME App.25 EN No. Malfunction Possible Causes Solutions

The robot encounters issues like a disorderly route, biased movement, repeated passes over the same spots, and missing small areas. (However, if the robot temporarily misses a large area, it automatically returns to make sure it is thoroughly cleaned.) Objects such as wires and slippers on the ground affect the robot's normal operation. Before cleaning, please tidy up scattered wires, slippers, and other objects on the ground as much as possible. If there are any missing areas during cleaning, the robot will return to ensure they are thoroughly cleaned. Please do not intervene (such as moving the robot or blocking its route). The driving wheels may slip on the ground when the robot climbs steps, thresholds, and door bars, affecting its ability to navigate the entire house environment. It is recommended to close the door of the affected area and clean the area separately. After cleaning, the robot will return to its starting location. Please feel assured to use this method. On freshly waxed or polished floors, as well as smooth tiles, there may be less friction between the driving wheels and the floor. Please wait for the wax to dry before cleaning. Due to variations in home environments, some areas cannot be cleaned. When the vacuum and mopping mode is enabled, avoid carpeted areas as they hinder entry. Fold carpets or remove the mopping pad assembly before cleaning. 11 Remote control is delayed. Weak Wi-Fi signal, slowing down video loading. It is recommended to use the robot in an area with a good Wi-Fi signal.

The robot does not empty the dust box after returning to the station. The dust collection cabin is not closed. Please close the dust collection cabin. The Auto-Empty function has not been turned on in the ECOVACS HOME App. Turn on the auto-empty feature in the ECOVACS HOME App. The dust bag is not installed in the station. Install the dust bag, and close the dust collection cabin. Manually moving the robot back to the station might not trigger the auto-empty feature. It is recommended to let the robot return to the station on its own. Please do not move it manually. In Do Not Disturb mode, the robot will not empty the dust box after returning to the station. Cancel Do Not Disturb mode in the ECOVACS HOME App or manually start dust emptying. If the above causes have been ruled out, it may be due to an abnormality in station components. Please contact customer care for help.

The robot fails to empty the dust box The OMNI station detects a decrease in empty efficiency. Replace the dust bag according to the [REGULAR MAINTENANCE] section and close the dust collection cabin. If the dust bag is not full, you can take it out and put it back in. The dust disposal port is blocked by foreign objects. Take out the dust box and remove foreign objects from the dust disposal port.26EN No. Malfunction Possible Causes Solutions

The inner side of the dust collection cabin is dirty. Fine particles are absorbed in the inner side of the dust collection cabin through the dust bag. Clean the inner side of the dust collection cabin. The dust bag is broken. Check and replace the dust bag.

Dust leaks when the robot is working. The dust disposal port is blocked by foreign objects. Take out the dust box and remove foreign objects from the dust disposal port.

The mopping pad plates cannot rotate. The mopping pad plates are not properly installed. Install the mopping pad plates properly. Press the mopping pad assembly into the mounting slots for mopping pad assembly until you hear a "click" . The mopping pad plates are blocked by foreign objects. Please remove foreign objects.

The driving wheels are jammed. The driving wheels are entangled or jammed by foreign objects. Please rotate and press the driving wheels to check for and remove any foreign objects that are entangled or jammed. If this problem persists, please contact customer care for help.

The water in the mop washing tray is full and cannot be drained. A voice prompts that the mop washing tray is full. The integrated water tank is not properly installed. Gently press the integrated water tank down to ensure it is properly installed. The dirty water tank's cover is not tightly sealed. Ensure the dirty water tank's cover is tightly sealed. The station cannot drain water normally. Press and hold to see if the station drains water normally. If the problem occurs during the cleaning process for mopping pads, end the task via the App, and then press and hold to see whether the station drains water properly. If water is successfully drained, wipe the water overflow sensor of the mop washing tray dry. If the Station fails to drain water, check between the dirty water tank and the station for foreign objects and remove them. The suction port of the mop washing tray is blocked by foreign objects. Ensure that there is no foreign object in the suction port of the mop washing tray. The mop washing tray is dirty. Take out the mop washing tray and rinse it clean with water. If there is no water in the detachable tray, check if the float is stuck and fails to lower it to its correct position. Take out the mop washing tray and place the float in its correct position. The voice prompt still exists after trying the above solutions. Unplug the station and plug it in again. If this problem persists, please contact customer care for help.

The mopping pad plates are malfunctioning. The mopping pad plates are entangled or jammed by foreign objects. Please remove foreign objects. The mopping pad plates fell off. Reinstall the mopping pad plates and make sure you hear a "click" indicating the mopping pad plates are properly installed.27 EN TECHNICAL SPECIFICATIONS Model DJX11 Rated Input 20 V 2 A Charging Time About 4 h Station Model CH24B7 Rated Input 220-240 V

50-60 Hz Rated Output 20 V 2 A Rated Input Current (Charging) 0.5 A Power (Emptying) 400 W Power (Washing Mopping Pads) 35 W Power(Drying) 90 W Frequency bands 2400-2483.5 MHz Networked Standby Power Less than 2.00 W Please use the mobile camera to scan the QR code and obtain the user guide. Output power of the wireless module is less than 100mW. Note: Technical and design specifications may be changed for continuous product improvement. Explore more accessories at https://www.ecovacs.com. Based on product requirements (functionality and user experience), our products use a non-ultra-low power appliance architecture, so there is no off mode and no standby mode. After the machine is fully charged, it will enter the network standby mode within 20 minutes. Networked standby mode power is 1.6 W28DE

6. OMNI-station (forside)

8. OMNI-station (bagside)