Repeater HX - Phone GIGASET - Free user manual and instructions

USER MANUAL Repeater HX GIGASET

• 1 power supply unit for Repeater HX

• 1 user guide Read the safety precautions and the user guide before use. The device cannot be used in the event of a power failure. In case of a power failure it is also not possible to make emergency calls. Do not use the devices in environments with a potential explosion hazard (e.g. paint shops). The devices are not splashproof. For this reason do not install them in a damp environ- ment such as bathrooms or shower rooms. Use only the power adapter indicated on the device. Whilst charging, the power socket must be easily accessible. Use only rechargeable batteries that correspond to the specification (see "Specifica- tions"). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced. Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services. Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high fre- quency energy (for the specifications of your Gigaset product see "Specifications").13 Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Introduction ENGLISH Introduction With the Gigaset Repeater, you can extend the range and reception strength of your base sta- tion. Up to 6 Gigaset Repeater units can be used with a single base station. The maximum num- ber depends on your base station and the type of DECT transmission (encrypted/unencrypted). A maximum of 2 conversations can be held at the same time within the extended reception range. The number of handsets that can be registered to your base station is not affected by the Gigaset Repeater. Features of the Repeater HX:

• Calls over a broadband connection (for internal or VoIP calls)

• Two repeaters per base for encrypted calls

• Six repeaters per base for unencrypted calls Not all DECT phones support all features of the Repeater HX. Details on the functionality of the Repeater HX on various Gigaset bases and routers can be found on www.gigaset.com/compatibility Repeater mode is not possible when ECO DECT is enabled on the base (radiation-free or reduced range). Example with 2 Gigaset Repeaters Additional reception ranges with Gigaset Repeater14 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Preparing Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Overview Preparing Please refer to the user guide for your phone/router to check whether your base is suitable for operating the repeater and how to prepare it for registering the repeater. Before starting registration, position the Gigaset Repeater directly adjacent to the base station and to a power connection. If you are already using Gigaset Repeaters, these must be switched on and positioned close to the base station for this registration procedure. Automatic registration Carry out the following steps: ¤ Switch on Gigaset Repeater: Connect the power supply unit to a plug socket. Following this, the device will enter registration mode for 5 minutes. ¤ Prepare the base station for registering the repeater, in the same way as you would to man- ually register a handset. Please refer to the operating instructions for your base station. The repeater will automatically be registered to the base station. The LEDs will indicate whether registration was successful or unsuccessful, see page 15. De-registration It may be necessary to de-register the repeater, for example if it has to be replaced. Information about this can be found in the operating instructions of your base station, or via the system menu of your phone e.g. C430/C430A, C530/C530A, CL660/CL660A, E630/E630A. For phones without a repeater system menu, the repeater can be de-registered using the Reset Repeater procedure, see page 16. Ensure that no other base stations in registration mode are located close to the Gigaset Repeater during this procedure. Two function lights (LEDs) indicate the different operating modes (Explanation see page 15). Front Repeater button (for reset see page 16 and to activate/deactivate the veri tone see page 16) Socket for power supply unit ¤ Plug the lead from the power supply unit provided into the socket. Back15 Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Operation ENGLISH Installation Once registration has been carried out successfully, you can install the Gigaset Repeater wher- ever you would like to extend the reception range of your handsets. However, you must ensure that there is a power point at the place of installation and that the left LED remains on constantly after the device has been switched on. If the left LED flashes, the Gigaset Repeater is too far away from the base station or reception is being hindered by thick walls or metal objects for example (e.g. radiators). When looking for a suitable installation site, a useful guide is a handset which requires a good connection with the base station at the Gigaset Repeater installation site. ¤ To operate a handset for the first time in the extended Gigaset Repeater area, switch off the handset within the new reception range of the Gigaset Repeater, but outside the reception range of the base station, and then switch it back on again. Operation LED display of functions Left LED: display registration and operation function Right LED: displays the handset traffic via the repeater If you are using more than one Gigaset Repeater in the area of your base station, you must keep the Gigaset Repeaters at least 10 m apart.In operation Light off power supply offConstantly on normal link to base stationFlashing no link to base stationNot yet registeredFlashing twice per second ready for automatic registrationLight off automatic registration unsuccessful after 5 minsIn operation Light off no trafficFlashing once every 3 seconds one handset linked via repeaterFlashing twice every 3 seconds two handset linked via repeaterConstantly on base station not prepared for operation with a repeater (does not apply to base stations where Repeater Mode can be switched off and on) Base stationExtended receptionRouter16 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Miscellaneous Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Reset repeater If registration was not successful or re-registration has to be carried out for another reason, you can reset the repeater as follows. ¤ Press repeater button (left LED flashes slowly). ¤ Release repeater button once the left LED flashes quickly (after approximately 10 seconds). The repeater is ready for registration once again. Check the accessibility of a handset using a verification tone The verification tone enables you to establish whether or not the handset is working in the extended area, see page 15 of the Gigaset Repeater. This tone is audible on the handset every

2.5 seconds as long as a line is allocated.

Proceed as follows: Miscellaneous Troubleshooting Repeater: ¤ To switch on the verification tone: Press repeater button until the right LED lights up (after approximately 20 seconds). ¤ To switch off the verification tone again: Press repeater button again until the right LED goes out (after approximately 20 seconds). Handset: ¤ Allocate line (hold down call answer button). ¤ When you hear the verification tone, you are in the extended reception area. If you don't hear a verification tone, move towards the repeater with the handset until you hear it. Problem Cause Action Left LED flashes continu- ously when the registration procedure has been con- cluded No radio connection to the base station Repeat registration Left LED flashes continu- ously at a selected location No radio connection to the base station Select a new location Left LED does not light up at all Power supply off Check the power point17 Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Miscellaneous ENGLISH Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances. Impairments in high-gloss finishes can be carefully removed using display polishes for mobile phones. No reception of the handset in the area of the repeater Repeater not registered No radio connection to the base station Handset cannot find the repeater Repeat registration Select a new location Switch handset on and off Right LED lit constantly Base station has not been prepared for repeater operation Check the preconditions and prepar- atory steps required by your base sta- tion for registering a repeater. Then repeat these steps to register the repeater. No registration of addi- tional repeaters possible with encryption activated Maximum number of repeaters that can be con- nected to the base station has been reached De-register repeaters that are no longer required using the repeater de-registration procedure described in the user guide or system menu of your phone. If you need more repeaters to relay the base station, please note that you can run up to 6 repeaters, if encryp- tion is deactivated. To deactivate encryption, all regis- tered repeaters must first be de-regis- tered. You can then deactivate encryption and register your repeat- ers again. Problem Cause Action18 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Service (Customer Care) Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Technical data Service (Customer Care) Step by step towards your solution with Gigaset Customer Care www.gigaset.com/service Visit our Customer Care pages Here you will find:

• Frequently asked questions

• Free software and user manual downloads

ain - - - - - - - - - - - - - - - - - - - - - (+34) 910 920 931 Sweden - - - - - - - - - - - - - - - - - - +46 (0)8502 52347 Switzerland - - - - - - - - - - - - - - - - - - - -0848 212 000 Taiwan - - - - - - - - - - - - - - - - - - - - - - - -02 266 24343 Turkey- - - - - - - Son kullanıcı için +90 212 888 6346 Bayi için +90 212 888 6347 Ukraine- - - - - - - - - - - - - - - - - - - +380-44-451-71-72 United Arab Emirates - - - - - - - - - - - +97144458255 - - - - - - - - - - - - - - - - - - - - - - - - - - - - +97144458254 United Kingdom- - - - - - - - - - - - - - - - 020 36953111 USA - - - - - - - - - - - - - - - - - - - - - - - - 1-866 247-8758 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -tollfree Please have your record of purchase ready when calling. After sales service is not offered in countries where our product is not sold by authorised dealers.20 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Service (Customer Care) Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Manufacturer warranty (Middle East) On the purchase of your new Gigaset product, we guarantee that this equipment is a genuie manufacturer’s product and extend the following warranty: We guarantee this product against manufacturing defects for two full years from the date of purchase, unless specified otherwise. Adaptors and batteries for cordless phones carry 6 months warranty from the date of purchase. Gigaset Communications authorized Service Centres will replace or repair, if necessary, any defective part/ parts free of charge by presenting this certificate of warranty at the Service Centre mentioned overleaf. This Certificate of warranty does not apply if the telephone has: 1 Been misused, mishandled, willfull damaged, neglected, damaged by lightning, improperly repaired, tested, altered improperly in any way. 2 A defect arising out of any failure to follow instructions either in the manual or product specification. 3 In case repairs are carried out of by unauthorized personnel or unauthorized source warranty will be void. 4 A defect arising from using non-Gigaset approved accessories or ancillary items attached to or in connec- tion with the telephone. 5 If this certificate of warranty is not signed and stamped by the authorised distributor. 6 Any other claim resulting out of or in connection with the device shall be excluded from this warranty. For Southern Africa: In the event of an after-sales issue/warranty claim please refer back to your point of purchase. Proof of purchase (receipt) has to be submitted. Certificate of warranty (Middle East) The warranty is not valid if it is not signed and stamped by the authorized distributor. Please fill in the following details and stamp the card to validate the warranty. All details must be filled in by the dealer and retained by the customer. This warranty shall apply to products purchased in the Middle East only. Customer’s Name: Product / Model: Dealer’s Name: Date of Purchase: Invoice / Cash Memo Details: Dealer’s Stamp21 Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Service (Customer Care) ENGLISH Service Centres (Midde East) UAE Customer Service Hotline UAE

TEL: 00971-4-4458255 / 00971-4-4458254

Service Collection Point https://technocare-prodigy.com/Customer Oman National Telephone Services Co. LLC P.O. Box 2786 PC:112, Sultanate of Oman Tel: +968-709281 Ext. 45/21/75 Fax: +968-791013 E-mail: isonts@omentel.net.om Qatar Modern Home, 51-East - Salwa Road, Al-Maha Complex, Doha Tel: 00974-4257844 / 00974-4257777 Fax: 00974-4314700 Bahrain Authorized Service Center, Bldg: 211, Rd: 339, Block: 321, Old Place Road, Manama, Tel: 00973-17311173 E-mail: servicemanager@ashrafs.com.bh Saudi Arabian Service Centers: Ahmed Abdulwahed Trading Co. Jeddah Service Center Al-Amal Plaza, Hail Street, Jeddeh, Saudi Arabia, Tel: 02-6500282 Ext. 209 Riyadh Service Center Olaya Street Riyadh, Saudi Arabia, Tel: 01-4622470 / 4623850 Khobar Service Centre Al-Khobar Street, Al-Khobar, Saudi Arabia, Tel: 03-8944193/03-8952359 Madina Munawara Al-Ayon Street, Tel: 00966-4-8387931 Khamis Mushyat Al-Khalidiya St., Tel: 00966-7-2230772 Tabuk Main Street, Tel: 00966-4-4219232 Kuwait Customer Service Hotline Kuwait Tel: 00965-22458737 / 00965-22458738 Al-Baptain Service Center Shop #: 247 Qibla, Block 11, Avenue 11, Souk al Kabeer, Fahad Al Salem Street, Tel: 00965-2464993 Jordan SEDR Home & office Electronics Co - Tronicom Wasfi Al-Tal St., Building No. 80, 2nd floor, Tel: 00962-6-5625460/1/2 Lebanon 306, Jdeideh Sin el Fil Blvd, Tel: 00961-1240259 / 00961-123611022 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Service (Customer Care) Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Authorisation This device is intended for use worldwide. Use outside the European Economic Area (with the exception of Switzerland) is subject to national approval. Country-specific requirements have been taken into consideration. Hereby, Gigaset Communications GmbH declares that the radio equipment type Gigaset Repeater HX is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.gigaset.com/docs. This declaration could also be available in the "International Declarations of Conformity" or “European Decla- rations of Conformity” files. Therefore please check all of these files. Guarantee Certificate - United Kingdom and Ireland Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer’s Guarantee under the conditions set out below:

• In the case of new devices and their components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, Gigaset Communications shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads, casing), this warranty shall be valid for six months from the date of purchase.

• This Guarantee shall be invalid if the device defect is attributable to improper care or use and/or failure to comply with information contained in the user manuals. In particular claims under the Guarantee cannot be made if:

• The device is opened (this is classed as third party intervention)

• Repairs or other work done by persons not authorised by Gigaset Communications.

• Components on the printed circuit board are manipulated

• The software is manipulated

• Defects or damage caused by dropping, breaking, lightning or ingress of moisture. This also applies if defects or damage was caused by mechanical, chemical, radio interference or thermal factors (e.g.: micro- wave, sauna etc.)

• Devices fitted with accessories not authorised by Gigaset Communications

• This Guarantee shall not apply to or extend to services performed by the authorised dealer or the cus- tomer themselves (e.g. installation, configuration, software downloads). User manuals and any software supplied on a separate data medium shall be excluded from the Guarantee.

• The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default becoming evident.

• Ownership of devices or components replaced by and returned to Gigaset Communications shall vest in Gigaset Communications.

• This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom and in the Republic of Ireland the Guarantee is issued by: Gigaset Communications UK Limited, 2 White Friars, Chester, CH1 1NZ.

• Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit or exclude a Customers Statutory Rights, nor the manu- facturer’s liability for death or personal injury resulting from its negligence.

• The duration of the Guarantee shall not be extended by services rendered under the terms of the Guaran- tee.

• Insofar as no Guarantee default exists, Gigaset Communications reserves the right to charge the customer for replacement or repair.

• The above provisions do not imply a change in the burden of proof to the detriment of the customer. To invoke this Guarantee, please contact the Gigaset Communications helpdesk. This number is also to be found in the accompanying user guide.23 Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 3/28/19 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Service (Customer Care) ENGLISH Environment Our environmental statement We at Gigaset Communications GmbH are aware of our social responsibility. That is why we actively take steps to create a better world. In all areas of our business – from product planning and production to sales and waste of disposal – following our environmental conscience in everything we do is of utmost importance to us. Learn more about our earth-friendly products and processes online at www.gigaset.com

Environmental management system Gigaset Communications GmbH is certified pursuant to the international standards ISO 14001 and ISO 9001. ISO 14001 (Environment): Certified since September 2007 by TÜV SÜD Management Service GmbH. ISO 9001 (Quality): Certified since 17/02/1994 by TÜV SÜD Management Service GmbH. Disposal All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This crossed-out wheeled bin symbol on the product means the product is covered by the Euro- pean Directive 2012/19/EU. The correct disposal and separate collection of your old appliance will help prevent potential neg- ative consequences for the environment and human health. It is a precondition for reuse and recy- cling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your local council refuse centre or the original supplier of the product. All rights reserved. Rights of modification reserved.24 Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0 Remarques importantes Repeater HX / ALL IM fr / A31008-N603-R101-1-SU19 / Grep-frz_HX.fm / 3/28/19 Remarques importantes Utilisation Pour téléphones sans fil/routeurs Gigaset. Consignes de sécurité Contenu de l'emballage

• 1 strømadapter for Repeater HX