Canvio for Desktop - External hard drive TOSHIBA - Free user manual and instructions
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Download the instructions for your External hard drive in PDF format for free! Find your manual Canvio for Desktop - TOSHIBA and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Canvio for Desktop by TOSHIBA.
USER MANUAL Canvio for Desktop TOSHIBA
System Requirements 4
Installing the drive.... 4
Installing and Removing the Replaceable Plugs 4
Connecting the drive to your computer.... 5
Dismount and disconnect the drive 6
Further Advise 6
Frequently Asked Questions 6
Troubleshooting 8
TOSHIBA Support 9
Regulatory statements....9
Introduction
Thank you for choosing our TOSHIBA Canvio for Desktop hard drive.
Please read this User's Manual carefully, as it contains all relevant information for installation, usage and maintenance of the drive, as well as security and safety advice.
In case it does not behave as expected, please refer to the "Frequently Asked Questions" section at the end of this manual.
Check the Components

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Line drawing of a rectangular electronic device with mounting holes and a central port (no text or symbols)Canvio for Desktop (including User's Manual and Instruction Manual for Safety and Comfort)

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Technical line drawing of an electrical component with three views: a cable, a plug, and a socket (no text or symbols)AC adapter and the replaceable plug

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Line drawing of a USB cable with two connectors (no text or symbols)USB 3.0 Micro-B Cable Support document

This User's Manual is uploaded on the drive itself. We recommend to backup the User's Manual onto a CD or your local hard disk drive, directly after the drive being installed.
Please refer to "Instruction Manual for Safety and Comfort" that is preloaded in this External HDD.
System Requirements
■ Windows ^® 10, Windows 8.1, Windows ^® 7
OS X 10.11, 10.10, 10.9, 10.8 with included NTFS driver for Mac This drive is formatted in NTFS for Windows®. In case for use with both Windows® PC and Mac, by installing “Tuxera NTFS for Mac” on Mac, user can read and write data to both Windows® PC and Mac. But in this case, user cannot use the Time Machine function of OS X.
■ One free port of USB 3.0 or USB 2.0
NOTE
USB 3.0 is backward compatible with USB 2.0.
Installing the drive
■ Passive USB hubs or USB connectors like keyboards, mice or similar products cannot be used or connected to the drive.
■ Make sure that the connectors will be inserted correctly.
■ Never use pressure for connecting the cables. Check the polarity before connecting!
Installing and Removing the Replaceable Plugs
To install and remove the AC adapter replaceable plugs, see the illustrations below.

Connecting the drive to your computer

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Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.- Air Vent 5. USB 3.0 Type B micro connector
- USB 3.0 port 6. USB 3.0 standard Type A connector
- DC IN 12V Jack 7. USB 3.0 host port, backward compatible
with USB 2.0 -
DC output plug 8. Power/Data indicator light
-
Turn off your computer.
- Plug the AC adapter's DC output plug into the DC IN 12V jack of the drive and the power cord into a live wall outlet.
- Plug the USB 3.0 Standard-A connector into a USB port of your host system or an active USB HUB.
NOTE
You may need USB 3.0 Express Card Host Controller for your computer if the computer doesn't have USB 3.0 port. You also can connect the device to USB 2.0 port of your computer, However the transfer rate will be downgraded to that of USB 2.0.
-
Now, plug the USB 3.0 Type B connector into the corresponding port of the drive itself.
-
Boot up your computer.
■ the Power/Data indicator light will illuminate
■ the drive will power up
■ the drive should mount and a new drive icon should appear in "My Computer"
Dismount and disconnect the drive
It is strongly recommended not to unplug the drive by just unplugging the cable connection as it may be that data is written to the drive at that time.
Such data will be lost and the drive may be damaged physically!
Please follow the steps below for a safe dismount of the drive (Windows ^® ).
- Click the "Hardware and Eject Media – icon"
A pop-up message box will appear listing the external devices connected to your computer.
- Select the TOSHIBA drive to eject.
After a few seconds, you will get the notification that it is now safe to remove the device.
- Click "OK" and you can unplug the drive now.
Cleaning the drive case / enclosure
Before cleaning the drive, make sure that it's physically disconnected from the computer. We suggest to use standard products for cleaning it and to make sure that possible remaining liquid on the surface will be wiped off.
Further Advise
For any further action of normal operation such as renaming the drive, backup data, or file management, we suggest to read your computer's operation system user's manual.
Also for maintenance tasks such as defragmenting and optimisation we suggest to refer to the operating system user's manual.
We also strongly suggest having anti-virus software installed to protect your data against intended damage caused by virus or trojan programs.
Frequently Asked Questions
Q: Do I need to format my drive after installation?
A: The drive is already formatted in NTFS file system by the manufacturer. For use with MS Windows® PC, no additional formatting is required. For full compatibility with Mac operating systems, the NTFS driver has to be installed.
NOTE
Formatting a hard drive will delete all data stored on it. We advise to make a backup copy before proceeding with the formatting process.
Q: Do I need USB drivers for Windows®?
A: No, they are already available with your operating system.
Q: Can I boot my system from the drive?
A: No, because Windows ^® does not support booting from external hard disk drives.
Q: Why doesn't the drive need a fan?
A: The drives are designed to have optimal heat dissipation, and therefore no fan is required. This results in a near silent operation.
Q: Why is the capacity of my drive (as shown in Windows®) lower than the drives actual stated capacity?
A: This difference can be explained because of the different methods of calculating the capacity.
Hard drive manufacturers calculate on the decimal system, while the operating system calculates in the binary system.
Example decimal:
$$ 1 \mathrm{TB} = 1, 0 0 0 \mathrm{GB} $$
$$ 1 \mathrm{GB} = 1, 0 0 0 \mathrm{MB} = 1, 0 0 0, 0 0 0 \mathrm{KB} = 1, 0 0 0, 0 0 0, 0 0 0 \text { bytes } $$
Example binary:
$$ 1 \mathrm{GB} = 1, 0 2 4 \mathrm{MB} = 1, 0 4 8, 5 7 6 \mathrm{KB} = 1, 0 7 3, 7 4 1, 8 2 4 \text { bytes } $$
As a result, a 1TB (decimal) hard disk appears in Windows ^® to have just 931GB (binary).
Q: Can I use my drive to copy an operating system from one computer to another?
A: No, you must follow the operating system supplier instructions for installation. A simple copy does not work.
Q: Does Toshiba offer a data recovery services?
A: Yes, Toshiba offers a Data Recovery Service for external hard drives. Please check our website www.toshiba-europe.com/services for further information about this service.
Troubleshooting
My computer does not recognize the disk drive at all.
■ Make sure all of your connections are secure.
If using an add-on card, make sure it is working properly and update the software/firmware.
Is it dangerous if the drive feels warm whilst in operation?
A: This is normal, and therefore not dangerous.
The drive gives me a "Device cannot start."
A: Two possible reasons. It is either a power problem and you should check the connections, or the drive has a malfunction and requires service.
I cannot see my drive in "My Computer", but it does appear in the Device Manager.
A: Follow these instructions:
- Right-click "My Computer".
- Select "Manage" in the pop-up menu.
- Select "Disk Management".
You should see a list of available storage devices. - Check whether your drive is listed.
- Right-click the right hand box and select "Delete Partition" in the pop-up menu.
- Right-click the box and select "Create New Partition" in the pop-up menu.
- Then select "Primary Partition" in the partition wizard window. Click next.
- A drive letter will be displayed, which you can change. Click next.
- Confirm to format the drive.
NOTE
When you format the drive all the data on your drive will be deleted.
As I try to format the drive, I receive the message "Could not complete format".
A: This can be caused by formatting the drive with FAT file system. Try "NTFS" file system. This should solve the problem.
TOSHIBA Support
Need help?
Please contact TOSHIBA's hard drive and storage products support page:
www.toshiba.eu/externalstorage/support
For warranty claims, please check: www.externalhdd.storrepair.de/
Regulatory statements
CE Compliance

This product is CE marked in accordance with the requirements of the applicable EU Directives. Responsible for CE marking is Toshiba Electronics Europe GmbH, Hansaallee 181, 40549 Düsseldorf, Germany. A copy of the official Declaration of Conformity can be obtained from following website: http://epps.toshiba-teg.com.
Working Environment
The Electromagnetic Compliance (EMC) of this product has been verified typically for this product category for a so called Residential, Commercial & Light Industry Environment. Any other working environment has not been verified by Toshiba and the use of this product in these working environments is maybe restricted or cannot be recommended. Possible consequences of the use of this product in non verified working environments can be: Disturbances of other products or of this product in the nearby surrounding area with temporarily malfunction or data loss/corruption as result. Example of non verified working environments and related advices:
Industrial environment (e.g. where 3-phase 380V mains is being used mainly): Danger of disturbances of this product due to possible strong electromagnetic fields especially near to big machinery or power units.
■ Medical environment: The compliance to the Medical Product Directive has not been verified by Toshiba, therefore this product cannot be used as a medical product without further verification. The use in usual office environments e.g. in hospitals should be no problem if there is no restriction by the responsible administration.
■ Automotive environment: Please search the owner instructions of the related vehicle for advices regarding the use of this product (category).
Aviation environment: Please follow the instructions of the flight personnel regarding restrictions of use.
Additional Environments not Related to EMC
■ Outdoor use: As a typical home/office equipment this product has no special resistance against ingress of moisture and is not strong shock proofed.
- Explosive atmosphere: The use of this product in such special working environment (Ex) is not allowed.
Following information is only valid for EU-member States:
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007.
Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
Disposal of products

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Symbol of a trash bin crossed with no text or numbers, representing waste sorting or disposal (no text present)The use of the symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
The following information is valid only for Turkey:
Compliant with AEEE Regulation.
Notices
©2016 TOSHIBA Electronics Europe GmbH. All rights reserved.
TOSHIBA reserves the right to make technical changes. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between this product and the documentation.
The Toshiba name and its logos are registered trademarks of Toshiba. Other trademarks mentioned or appearing in this document are the property of their respective owners. Errors and omissions excepted.
Windows is either registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
All other trademarks are the properties of their respective owners.
One Gigabyte (1GB) means 10^9 = 1,000,000,000 bytes and one Terabyte (1TB) means 10^12 = 1,000,000,000,000 bytes using powers of 10.
A computer operating system, however, reports storage capacity using powers of 2 for the definition of 1GB = 2^30 = 1,073,741,824 bytes and 1TB = 2^40 = 1,099,511,627,776 bytes, and therefore shows less storage capacity. Available storage capacity (including examples of various media files) will vary based on file size, formatting, setting, software and operating system and other factors.
Obsah
Úvod 2
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Diagram of a device connection setup showing cable routing from an external case to a laptop via USB cablewww.toshiba.eu/externalstorage/support
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Line drawing of a USB cable with two connectors (no text or symbols)USB-3.0 Mikro-B-Kabel Supportdokument

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Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 Byte
www.toshiba.eu/externalstorage/support
TOSHIBA-support....8
Regelerklæringer 8
Introduktion
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Line drawing of a USB cable with two connectors (no text or symbols)USB 3.0 mikro B-kabel Supportdokument

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Diagram of a cable connector with a red arrow indicating direction (no text or symbols present)
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Diagram of a cable connector with a red arrow indicating direction (no text or symbols)
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Diagram of a device connection setup showing cable routing from an external device to a laptop via USB cable.1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 byte
Derfor vil en harddisk på 1 TB (decimalt) i Windows® se ud til kun at have 931 GB (binært).
www.toshiba.eu/externalstorage/support
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Line drawing of a USB cable with two connectors (no text or symbols)Cable micro-B de USB 3.0 Documento sobre

servicio técnico
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Diagram of a device connection setup with numbered components for installation or testing purposes1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 bytes
www.toshiba.eu/externalstorage/support
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Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.www.toshiba.eu/externalstorage/support
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Symbol of a trash bin crossed with no text or numbers, representing waste sorting or disposal (no text present)Foire Aux Questions....6
Dépannage 7
Assistance TOSHIBA....8
Règlements....8
Introduction
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Diagram of a device connection setup with numbered components for identificationwww.toshiba.eu/externalstorage/support
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Four technical illustrations of electrical connectors with red arrows indicating connection points (no text or symbols present)text_image
Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.1GB = 1.024MB = 1.048.576KB = 1.073.741.824 bytes
www.toshiba.eu/externalstorage/support
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Line drawing of a rectangular electronic device with mounting holes and a small internal component (no text or symbols)Canvio for Desktop (dolazi s korisničkim priručnikom i korisničkim priručnikom za sigurnost i udobnost)

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Technical line drawing of a three-pin electrical plug with cable, housing, and socket (no text or symbols)Adapter izmjeničnog napajanja i utikač koji se može zamijeniti.

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Line drawing of a USB cable with two connectors (no text or symbols)USB 3.0 Micro-B kabel Dokument podrške

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Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 bajtova
Posljedica toga je da tvrdi disk od 1 TB (decimalni) u sustavu Windows® ima samo 931 GB (binarni).
www.toshiba.eu/externalstorage/support
U vezi popravaka u jamstvenom roku potražite:
www.externalhdd.storrepair.de/
Regulativne izjave
CE sukladnost

Ovaj proizvod nosi CE oznaku sukladno zahtjevima važećih direktiva EZ. Toshiba Electronics Europe GmbH, Hansaallee 181, 40549 Düsseldorf, Njemačka odgovorna je za CE oznake. Kopija službene Izjave o sukladnosti se može pronaći na ovoj internetskoj stranici: http://epps.toshiba-teg.com.
Radno okruženje
Elektromagnetska sukladnost (EMC) ovog proizvoda obično se verificira za kategoriju ovog proizvoda i vrijedi za takozvana stambena, komercijalna i lakoindustrijska okruženja. Sva druga okruženja nisu verificirana u Toshiba i upotreba ovog proizvoda u tim radnim okruženjima može biti ograničena ili se ne preporučuje. Moguće posljedice korištenja ovog proizvoda u neverificiranim okruženjima mogu biti: Ometanje rada drugih uređaja ili ovog uređaja u bližem okolnom području, posljedica čega je povremeni neispravni rad ili gubitak/oštećenje podataka. Primjeri neverificiranih radnih okruženja i odgovarajući savjeti:
- Industrijska okolina (npr. tamo gdje se uglavnom koristi trofazna mreža od 380 V): opasnost za smetnje u radu uređaja zbog mogućih jakih elektromagnetskih polja, posebno u blizini velikih strojeva ili jedinica napajanja.
Medicinska okruženja: Sukladnost s direktivom o direktivom o medicinskim proizvodima nije verificirana u Toshibi, te se stoga ovaj proizvod bez daljnjih verifikacija ne može koristiti kao medicinski proizvod. Upotreba u uobičajenim uredskim okruženjima, npr. u bolnicama ne predstavlja problem ako odgovarajuća administracija nije nametnula odgovarajuća ograničenja.
■ Automobilska oprema: Molimo vas potražite savjete o upotrebi ovog proizvoda (kategorije) u vlasničkim uputama svakog pojedinog vozila.
Zrakoplovna oprema: Molimo vas da poštujete upute koje ćete dobiti od zrakoplovnog osoblja u vezi ograničenja uporabe.
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Symbol of a trash bin crossed with no text or numbers, representing waste sorting or disposal (no text present)Ovaj znak govori da se ovaj proizvod ne smije smatrati kućnim otpadom. Ako ovaj proizvod zbrinete na propisani način, pomoći ćete u sprječavanju mogućih negativnih posljedica za okoliš i zdravlje čovjeka koje u protivnom mogu nastati zbog nepropisnog postupanja s otpadom ovog proizvoda. Radi više pojedinosti o recikliranju ovog proizvoda, molimo obratite se vašim lokalnim vlastima, vašoj lokalnoj organizaciji za raspolaganje otpadom ili trgovini u kojoj ste kupili ovaj proizvod.
Napomene
©2016 TOSHIBA Electronics Europe GmbH. Sva su prava zadržana.
TOSHIBA zadržava pravo na tehničke izmjene. TOSHIBA ne snosi odgovornost za posrednu ili neposrednu štetu proizašlu iz grešaka, propusta ili proturječnosti između ovog uređaja i priručnika.
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Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.www.toshiba.eu/externalstorage/support
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Technical line drawing of an electrical component with three views: a cable, a plug, and a socket (no text or symbols)natural_image
Line drawing of a USB cable with two connectors (no text or symbols)text_image
Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 byte
www.toshiba.eu/externalstorage/support
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Technical line drawing of an electrical component with wires and a separate plug (no text or symbols)Netadapter en vervangende stekker

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Line drawing of a USB cable with two connectors (no text or symbols)text_image
Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.1 GB = 1.024 MB = 1.048.576 KB = 1.073.741.824 bytes
www.toshiba.eu/externalstorage/support
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Technical line drawing of an electrical component with wires and a separate plug (no text or symbols)natural_image
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Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.-
Ventilasjonsåpning 5. USB 3.0 Type B-mikrokontakt
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USB 3.0-port 6. USB 3.0 standard Type A-kontakt
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DC INN 12 V-kontakt 7. USB 3.0-vertsport, bakoverkompatibel med USB 2.0
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Likestrømskontakt 8. Indikator for strøm/data
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Slå av datamaskinen.
- Sett likestrømskontakten fra strømadapteren inn i DC INN 12 V-kontakten på stasjonen, og plugg strømledningen inn i en strømførende stikkontakt.
- Plugg USB 3.0 Standard-A-kontakten inn i en USB-kontakt på vertssystemet eller i en aktiv USB-hub.
MERK
Det kan hende du må ha en USB 3.0-vertskontroller for Express Card for datamaskinen hvis datamaskinen ikke har en USB 3.0-port. Du kan også koble enheten til en USB 2.0-port på datamaskinen, men overføringshastigheten vil da bli redusert til å samsvare med USB 2.0-standarden.
www.toshiba.eu/externalstorage/support
For garantikrav, gå til www.externalhdd.storrepair.de/
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Technical line drawing of an electrical fuse and socket (no text or symbols)natural_image
Line drawing of a USB cable with two connectors (no text or symbols)text_image
Diagram of a device connection setup showing cable routing from an external device to a laptop via USB cable.www.toshiba.eu/externalstorage/support
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Technical line drawing of an electrical component with three views: a cable, a plug, and a socket (no text or symbols)natural_image
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Diagram of an electronic device showing cable connections to a laptop via a switch, labeled with numbered parts.www.toshiba.eu/externalstorage/support
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Line drawing of a rectangular electronic device casing with mounting holes and internal components (no text or symbols)Canvio for Desktop (uključujući Korisnički priručnik i Priručnik sa uputstvima za bezbedno i udobno korišćenje)

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Technical line drawing of a three-pin electrical connector with cable and socket (no text or symbols)Adapter naizmenične struje i zamenjivi utikač.

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Diagram of an electronic device connected to a laptop via cable, showing labeled components 1 through 8.-
Otvor za vazduh 5. USB 3.0 priključak tipa B mikro
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USB 3.0 priključak
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Ulazna utičnica jednosmerne struje od 12 V
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Izlazni priključak jednosmerne struje
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USB 3.0 standardni priključak tipa A
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USB 3.0 glavni priključak, kompatibilan je sa prethodnom verzijom, sa USB 2.0.
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Indikatorska lampica za napajanje/podatke
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Isključite računar.
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Uključite izlazni priključak jednosmerne struje adaptera za naizmeničnu struju u ulaznu utičnica za napajanje jednosmernom strujom od 12 V na disk jedinici i strujni kabl u strujnu utičnicu.
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Uključite USB 3.0 Standard-A priključak u USB priključak na vašem glavnom sistemu, ili aktivnom USB čvorištu.
NAPOMENA
Može vam biti potreban USB 3.0 Express Card Host kontroler za računar ako vaš računar nema USB 3.0 priključak. Uređaj možete da povežete i na USB 2.0 priključak vašeg računara. Međutim, brzina prenosa biće smanjena na brzinu USB 2.0.
-
Sada, uključite USB 3.0 priključak tipa B u odgovarajući priključak na samoj disk jedinici.
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Pokrenite računar.
■ zasvetleće indikatorska lampica za napajanje/podatke
1 GB = 1.024 MB = 1.048,576 KB = 1.073,741,824 bajtova
Kao rezultat, čvrsti disk od 1 GB (decimalni sistem) na Windows® sistemu pokazuje da ima samo 931 GB (binarni sistem).
P: Da li mogu da upotrebim disk jedinicu za kopiranje operativnog sistema sa jednog računara na drugi?
O: Ne, za instalaciju se morate pridržavati uputstava dobavljača operativnog sistema. Jednostavan postupak kopiranja neće funkcionisati.
P: Da li Toshiba nudi usluge vraćanja podataka?
O: Da, Toshiba nudi uslugu vraćanja podataka za spoljne čvrste diskove. Pogledajte veb lokaciju www.toshiba-europe.com/services za više informacija o ovoj usluzi.
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